Creatio CRM vs SugarCRM: Which is The Best One in 2025?

Gagnant

9.0

• Plateforme sans code
• Commercialisation
• Ventes
• coopératives de crédit
• Industries
• Plan gratuit disponible
• Forfaits payants à partir de 25 $/mois

ESSAYEZ MAINTENANT

Finaliste

7.5

• Automatisation des ventes
• Intégration
• Automatisation du marketing
• Landing Pages
• Security Overview
• Plan gratuit disponible
• Forfaits payants à partir de 19 $/mois

ESSAYEZ MAINTENANT

Choisir le bon CRM is tough.

You’re looking at Creatio CRM vs SugarCRM, and honestly, it’s a bit of a headache. 

Imagine getting stuck with a CRM qui ne correspond pas à vos besoins. 

Good news! We’re going to break down Creatio CRM vs SugarCRM in a simple way.

Let’s make this decision easy.

Aperçu

To provide a clear and unbiased comparison, our team has rigorously tested both Creatio CRM and SugarCRM.

We tested features and interfaces directly.

This ensures insights from real use, not just ads.

Ready to transform your sales process? Creatio CRM’s low-code platform.

9sur 10

Tarifs : L'abonnement est gratuit. L'abonnement premium démarre à 25 $/mois.

Caractéristiques principales :

• Automatisation des flux de travail.
• Personnalisation sans code.
• Real-Time Analytics.

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SugarCRM’s tools, like Sugar Sell and Sugar Market, can help you in business!

7.5sur 10

Tarifs : Il existe un plan gratuit. Le plan premium commence à $19/mois.

Caractéristiques principales :

• Sales Force Automation.
• Pipeline Management.
• Reporting.

Try sugarCRM For FREE Lire la critique complète

Qu'est-ce que Creatio CRM ?

So, let’s talk about Creatio CRM. It’s built for businesses that want to grow.

You get a platform that helps you manage sales, marketing, and service.

Think of it as a tool that connects all your customer data.

It’s designed to make your team more efficient.

Découvrez également nos favoris Créer des alternatives CRM…

Creatio CRM

9.0

Boost your sales processes and automate workflows with Creatio’s no-code platform. See a 15% increase in efficiency and save 10 hours per week.

Try Creatio CRM for FREE Lire la critique complète

Principaux avantages

• Visual workflow constructeur: Map out and automate your sales and marketing processes with drag-and-drop ease.
• No-code platform: Customize the CRM without any coding knowledge.
• Robust analytics: Track key metrics and get deep insights into your sales performance.
• Industry-specific solutions: Choose from tailored solutions for the finance and immobilier industries.

Tarifs

Tous les plans seront facturé annuellement.

• Croissance (minimum cinq utilisateurs): 25 $/utilisateur/mois.
• Entreprise: 55 $/utilisateur/mois.
• Illimité: 85 $/utilisateur/mois.

What is SugarCRM?

Okay, now let’s talk about SugarCRM.

It’s a classic CRM choice. It focuses on sales automation.

It helps you manage your customer relationships.

Think of it as a tool that keeps your sales process organized.

Découvrez également nos favoris SugarCRM alternatives…

SugarCRM

7.5

Want to boost sales by 20% in 2025? SugarCRM’s tools, such as Sugar Sell, Sugar Serve, and Sugar Market, can help! They automate marketing, manage customers, and close more deals.

Try sugarCRM For FREE Lire la critique complète

Principaux avantages

• Open-source platform: Gives you greater flexibility and control.
• Robust sales automation: Streamline your sales processes and boost productivity.
• Excellent reporting tools: Gain valuable insights into your sales performance.
• The mobile app includes access to your CRM data on the go.
• Large community: Tap into a wealth of resources and support.

Tarifs

Tous les plans seront facturé annuellement.

• Essentials: $19/user/month, three users minimum.
• Standard: $59/user/month, ten users minimum.
• Avancé: $85/user/month, ten users minimum.
• Premier: $135/user/month, ten users minimum.

Comparaison des fonctionnalités

Let’s break down the key features.

We’ve tested both platforms to give you a clear view.

We’ll examine core functionalities, focusing on practical differences, not just specs.

1. Gestion des prospects

• Creatio CRM: This offers advanced lead management with automated scoring and nurturing. It allows the sales team to track every touchpoint.
• SugarCRM provides basic lead management tools. It focuses on capturing and distributing leads but lacks some of Creatio’s automation.

2. Gestion des contacts

• Creatio CRM Excels in contact management, with a unified view of customer interactions. Its user-friendly interface allows for detailed profiles and activity tracking.
• SugarCRM: This offers standard contact management capabilities. It manages contacts, but its interface is less intuitive.

3. Salesforce Automation

• Creatio CRM: Provides robust salesforce automation, including workflow and business process tools. This allows you to tailor the system to your specific business needs.
• SugarCRM: This offers core salesforce automation. It helps manage opportunities and pipelines but lacks Creatio’s depth.

4. Automatisation du marketing

• Creatio CRM: Features comprehensive marketing automation, including campaign management, email marketing, and analytics.
• SugarCRM provides basic marketing automation tools. It allows for email campaigns and lead capture but is less advanced.

5. Case Management

• Creatio CRM: Includes advanced case management for customer service. It allows for efficient ticket handling and resolution.
• SugarCRM: This offers standard case management. It tracks issues, but its features are less extensive.

6. Usability and Ease of Use

• Creatio CRM has a modern, user-friendly interface. Its ease of use is high, especially with its no-code tools.
• SugarCRM has a more traditional interface. Its usability is decent, but it’s less intuitive than Creatio.

7. Forecasting

• Creatio CRM: Provides advanced forecast tools with real-time analytics.
• SugarCRM: This offers basic forecasting within its edition offerings.

What to Look For in a CRM?

• Verify if the CRM aligns with your specific industry needs.
• Consider scalability to ensure the platform grows with your business.
• Evaluate third-party integrations for seamless workflow.
• Assess the ease of use for your entire sales team.
• Compare edition features to match your budget and requirements.
• Tailor the CRM to your business process for optimal efficiency.
• Analyze forecast accuracy to improve sales strategies.

Verdict final 

Okay, so after testing Creatio vs SugarCRM, here’s the deal.

We pick Creatio CRM. Why?

It’s just easier to use. The no-code tools are a big plus.

It’s got better automation. And the analytics? Super helpful.

Yes, it can cost more. But you get more.

Plus, it’s easier to deploy and grow with. We’ve used both, and Creatio just feels more modern.

Trust us; it’ll save you time and headaches.

Try Creatio CRM for FREE Lire la critique complète

Try sugarCRM For FREE Lire la critique complète

En savoir plus sur Creatio CRM

Voici une brève comparaison de Creatio CRM avec ces solutions logicielles :

• Création CRM vs Gohighlevel: Creatio CRM is a robust, highly customizable platform with powerful workflow and marketing automation. At the same time, GoHighLevel is an all-in-one sales and marketing solution with built-in features like website builders and funnels.
• Creatio CRM contre Pipedrive: Creatio CRM offre une automatisation complète des processus et une personnalisation sans code pour divers flux de travail commerciaux, tandis que Pipedrive est spécialisé dans la gestion visuelle des pipelines de vente, simplifiant ainsi le suivi des transactions.
• Creatio CRM contre Keap: Creatio CRM fournit une automatisation complète des ventes et des informations basées sur l'IA pour les processus complexes, tandis que Keap se concentre sur la simplification de la gestion des contacts, du marketing par e-mail et des rendez-vous pour les petites entreprises.
• Creatio CRM contre ActiveCampaign: Creatio CRM offre une plate-forme unifiée pour automatiser les processus de vente, de service et de marketing avec une personnalisation approfondie ; ActiveCampaign excelle dans l'automatisation intelligente du marketing, la segmentation et les campagnes par e-mail.
• Création CRM vs Hubspot: Creatio CRM met l'accent sur des flux de travail hautement personnalisables et une automatisation robuste des processus, tandis que HubSpot propose une suite plus large et plus intégrée pour le marketing, les ventes et le service client, connue pour sa facilité d'utilisation.
• Creatio CRM vs Clickfunnels: Creatio CRM est un CRM complet axé sur la gestion des relations clients et l'automatisation des processus métier ; ClickFunnels est un outil spécialisé pour créer des entonnoirs de vente et optimiser les conversions.
• Création CRM vs. Folk: Creatio CRM offre une automatisation marketing performante et des analyses détaillées pour les besoins complexes. Folk est un système de gestion des contacts convivial et collaboratif, idéal pour les petites équipes.
• Creatio CRM vs Instantly: Creatio CRM offre de larges fonctionnalités CRM avec une automatisation robuste des flux de travail et des campagnes marketing, tandis qu'Instantly se concentre spécifiquement sur la sensibilisation automatisée par e-mail à froid et la maturation des prospects.
• Création CRM vs Clickup: Creatio CRM est une plateforme CRM dédiée, axée sur les processus et dotée d'une forte automatisation ; ClickUp est un outil de gestion du travail polyvalent qui comprend des fonctionnalités CRM ainsi que la gestion de projets et de tâches.
• Creatio CRM vs Monday CRM: Creatio CRM offre une automatisation avancée des ventes et du marketing avec une personnalisation étendue, tandis que Monday CRM met l'accent sur les flux de travail visuels et la collaboration d'équipe, souvent utilisés pour la gestion de projet.
• Création CRM vs. Capsule CRM : Creatio CRM offre une plateforme robuste et évolutive, dotée de fonctionnalités complètes d'automatisation et sans code. Capsule CRM est un système de gestion des contacts simplifié, axé sur le suivi des opportunités commerciales.
• Creatio CRM contre Insightly: Creatio CRM fournit une plate-forme complète sans code pour automatiser les processus de vente, de service et de marketing ; Insightly propose un CRM riche en fonctionnalités avec gestion de projet et liaison de relations.
• Création CRM vs Freshsales CRM: Creatio CRM offre une automatisation puissante des workflows et une personnalisation poussée pour les opérations commerciales complexes. Freshsales CRM privilégie une interface intuitive et une gestion visuelle du pipeline de vente pour les équipes commerciales.
• Création de CRM vs Salesforce: Creatio CRM fournit une plate-forme flexible et axée sur les processus avec une forte personnalisation sans code ; Salesforce est un CRM d'entreprise leader du secteur, hautement évolutif et complet avec un vaste écosystème d'applications.

More of SugarCRM

Here’s a brief comparison of SugarCRM with these software solutions:

• SugarCRM vs Gohighlevel: SugarCRM is a comprehensive CRM focused on sales, marketing, and service, offering extensive customization; GoHighLevel is an all-in-one platform for agencies, emphasizing marketing automation, lead generation, and sales tools.
• SugarCRM vs Pipedrive: SugarCRM provides broad customization and flexible deployment for various business needs; Pipedrive is a sales-focused CRM with a visual pipeline, prioritizing ease of use for small to medium businesses.
• SugarCRM vs Keap: SugarCRM offers robust, highly customizable CRM features for sales and marketing automation, scaling for larger teams; Keap (formerly Infusionsoft) is a marketing automation and sales CRM designed primarily for small businesses.
• SugarCRM vs ActiveCampaign: SugarCRM focuses on extensive sales management and customization for complex pipelines; ActiveCampaign excels in user-friendly marketing automation, email campaigns, and lead segmentation.
• SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
• SugarCRM vs Clickfunnels: SugarCRM is a robust customer relationship management platform; ClickFunnels is a specialized tool for building sales funnels, landing pages, and automating sales processes.
• SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
• SugarCRM vs Instantly: SugarCRM offers a broad CRM solution for sales force automation and customer management; Instantly specializes in automated cold email outreach and lead generation campaigns.
• SugarCRM vs ClickUp: SugarCRM is a dedicated CRM for sales, marketing, and service automation; ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
• SugarCRM vs Monday: SugarCRM offers extensive customization and robust automation for sales and marketing; Monday CRM provides highly visual, customizable workflows for various business processes, including CRM.
• SugarCRM contre Capsule CRM: SugarCRM delivers a highly customizable and scalable CRM with advanced features; Capsule CRM is a simpler, more affordable contact management solution for small to medium-sized businesses.
• SugarCRM vs Insightly: SugarCRM offers extensive customization for complex sales processes and reporting; Insightly combines CRM with project management, focusing on ease of use for small to medium businesses.
• SugarCRM vs Freshsales: SugarCRM provides deep customization and advanced automation for sales and marketing; Freshsales CRM offers an intuitive interface with AI-powered lead scoring and integrated sales automation.
• SugarCRM vs Salesforce: SugarCRM offers an open-source option with significant customization potential; Salesforce is a leading cloud-based CRM with extensive features, broad integrations, and a vast ecosystem, albeit at a higher complexity.

Questions fréquemment posées