Vous jonglez avec vos réseaux sociaux?
Feeling like you’re missing out or spending too much time posting?
It can be a real headache trying to keep up with everything, right?
We’re going to compare two popular tools, Agorapulse vs Sprinklr, to see which one is best.
Let’s dive in and find out which one could faire your life a whole lot simpler.
Aperçu
We’ve put both Agorapulse and Sprinklr through their paces.
Exploring their features and seeing how they handle everyday social media tasks.
This comparison is based on our hands-on experience, and it aims to give you a clear picture of each platform’s offerings.
Want to simplify your social media life? Give Agorapulse a try with a free trial & see how it can save your time & boost your results!
Tarifs : You can try it for free. Paid plan starts at $79/month
Caractéristiques principales :
- Intuitive social boîte de réception
- Powerful publishing calendar
- In-depth reporting
Vous souhaitez une vision unifiée de vos clients ? Sprinklr aide les marques à gérer plus de 30 milliards de conversations clients chaque année.
Tarifs : Il propose un essai gratuit. L'abonnement payant commence à 249 $/mois.
Caractéristiques principales :
- Plateforme CXM unifiée
- Informations basées sur l'IA
- Automatisation avancée
What is Agorapulse?
So, Agorapulse, what’s the deal?
It’s like a central spot to handle all your social media stuff. You can schedule posts, answer messages, and see how well your content is doing, all in one place.
Think of it as one easy-to-use place for your posts and messages.
Découvrez également nos favoris Alternatives à Agorapulse…
Notre avis
Agorapulse est un excellent choix pour les entreprises qui privilégient la gestion et l'engagement communautaires. Facile à utiliser, abordable, il bénéficie d'un excellent support client.
Principaux avantages
- Caractéristiques: Agorapulse propose la planification, la publication, l'analyse, l'écoute sociale et une boîte de réception puissante pour gérer les conversations sur plusieurs réseaux sociaux.
- Réseaux sociaux pris en charge : Il s'intègre à Facebook, Twitter, Instagram, LinkedIn et YouTube.
- Facilité d'utilisation : L'interface est claire et simple, ce qui la rend très facile à démarrer, même si vous êtes nouveau dans la gestion des médias sociaux.
- Assistance clientèle : Agorapulse a la réputation d'offrir un excellent support client, avec des options telles que l'e-mail et le chat en direct.
- Intégrations : Il se connecte à quelques outils clés, tels que Slack, Planos flexíveis e acessíveis, et Google Drive.
- Évolutivité : Agorapulse propose des plans pour les entreprises de toutes tailles, des petites équipes aux grandes agences.
Tarifs
- Standard: 79 $/mois
- Professionnel: 119 $/mois
- Avancé: 149 $/mois
- Coutume: Tarification personnalisée
Avantages
Inconvénients
Qu'est-ce que Sprinklr ?
Okay, so Sprinklr is a pretty big deal.
Big companies often use it. It does way more than just posting. Think of it as a giant social media brain for enterprises.
It handles tons of social channels and customer interactions all in one place.
Découvrez également nos favoris Alternatives à Sprinklr…
Notre avis
ActiveCampaign est un excellent choix pour les entreprises souhaitant exploiter pleinement le potentiel de l'email marketing et de l'automatisation. Cependant, sa complexité peut le rendre moins adapté aux débutants.
Principaux avantages
- Obtenez une image complète. Sprinklr apporte tous vos clients données réunis en un seul lieu.
- Travaillez plus intelligemment, pas plus dur. Automatisez les tâches et libérez du temps pour votre équipe.
- Prenez des décisions fondées sur les données. Découvrez des informations précieuses grâce à l'analyse de données basée sur l'IA.
- Protégez votre marque. Surveillez les médias sociaux pour détecter les crises potentielles.
- Augmentez vos résultats. Augmenter les ventes et améliorer la satisfaction client.
Tarifs
- Solution de gestion des médias sociaux : 249 $/mois, éditeur omnicanal, calendrier multi-fuseaux horaires, Sprinklr AI+ pour la création de contenu.
- Solution SMM et service client : 299 $/mois, offrez un service client sur plus de 15 canaux, des chatbots alimentés par l'IA et un jumeau numérique, une boîte de réception omnicanale.
- Solution personnalisée de gestion des médias sociaux : Tarification personnalisée.
Avantages
Inconvénients
Comparaison des fonctionnalités
When evaluating social media management solutions, Agorapulse and Sprinklr offer different specialties.
Agorapulse excels with a unified inbox and social media roi tracking.
While Sprinklr is the choice for a leading enterprise software company focused on unified customer experience management.
1. Plateforme unifiée et expérience client
- Agorapulse: It is a robust social media management tool that provides a robust platform for managing social media marketing. It is not designed to be a unified platform for all customer facing functions.
- Sprinklr: As a leading enterprise software company, Sprinklr works as a unified platform for all customer facing functions. This unified customer experience management platform helps global brands and companies deliver human experiences to happier customers by unsiloing teams.
2. Social Listening and Monitoring
- Agorapulse: It offers great social listening and social media tools that allow a social media manager to track brand mentions, keywords, and competitors. This is an essential part of its offerings for a small entreprise.
- Sprinklr: It is a powerful social media management tool for social listening. It helps brands monitor a massive amount of données and conversations from a modern channel, including review sites.
3. Analytics and Reporting
- Agorapulse: The platform provides detailed reports and advanced social media analytics. A social media manager can easily analyze social media performance and track social media roi to prove the value of their marketing efforts.
- Sprinklr: It offers a highly customizable rapports suite. It helps global brands analyze data from every customer facing function and understand the connection between social media marketing and business results.
4. Enterprise Focus
- Agorapulse: It is an excellent social media management tool for a petite entreprise and agencies. The pricing is cost effective, with a free plan and a monthly plan billed annually, making it more accessible to a wider audience.
- Sprinklr: It is a powerful platform for large organizations and a leading enterprise software company. Its features and pricing, often requiring a custom quote, are designed to meet the complex needs of global brands.
5. Publishing and Content Management
- Agorapulse: It includes publishing capabilities and an intuitive publishing calendar, allowing users to schedule posts to multiple social media accounts. You can easily post content on facebook pages, facebook groups, and linkedin company pages.
- Sprinklr: Its platform includes publishing capabilities for over 30 social channels. It supports a full range of content types and provides a digital asset manager to help brands manage their content at scale.
6. Customer Care and Engagement
- Agorapulse: A great tool for customer care, its unified inbox allows you to respond to brand mentions and customer interactions from multiple social media platforms in one place. Its support team provides great support.
- Sprinklr: This platform excels at customer care. Its unified cxm approach helps teams to respond to customers and engage with them on any modern channel, improving great customer experiences and making customers happier.
7. Collaboration and Team Functions
- Agorapulse: It offers strong collaboration features, with the ability to assign inbox items and post content to a team member for approval. This helps social media managers and teams work together effectively on one platform.
- Sprinklr: It is built to un silo teams, allowing different departments to collaborate on a unified platform. This gives all employees, from the marketing team to the customer service team, a single view of the customer.
8. Supported Social Platforms
- Agorapulse: It is a reliable social media management tool that supports all essential social media platforms, including facebook pages, linkedin company pages, facebook groups, and YouTube channels.
- Sprinklr: This platform has a much wider range of integrations. It supports over 30 modern channel platforms, which is why it is the choice for global brands that need to manage a presence across the world.
9. Social Media ROI
- Agorapulse: It has a dedicated social media roi feature that helps businesses understand the true value of their social media marketing efforts. It provides detailed reports that connect social activity to business goals.
- Sprinklr: It is a unified cxm platform that helps global brands track and measure business results. Its advanced ai and reporting capabilities help businesses make data driven decisions and maximize their social media roi.
What to Look For When Choosing a Social Media Scheduler?
- Évolutivité : Can the tool grow with your needs?
- Supported Platforms: Does it work with all your social networks?
- Budget: La tarification est-elle adaptée à vos ressources ?
- Team Size: Does it accommodate your team’s collaboration needs?
- Application mobile: Is there a good mobile app for on-the-go management solutions?
- Assistance clientèle : Are user reviews positive about their support team?
- Besoins d'intégration : Does it connect with your other essential tools, like Hootsuite alternatives?
- Facilité d'utilisation : Consider the overall usability and learning curve.
- Caractéristiques spécifiques : Do you need advanced features beyond basic scheduling?
Verdict final
Okay, so we’ve looked closely at both Agorapulse and Sprinklr.
It’s easier to use and won’t break the bank.
You still get all the important stuff for social media management, like scheduling and seeing how things are doing.
But it costs a lot more and can be harder to learn.
We’ve spent the time digging into these social media management tools so you don’t have to.
We think Agorapulse hits that sweet spot of being powerful but still easy to handle for most folks.
More of Agorapulse
- Agorapulse vs Sprout Social: Agorapulse – intuitive inbox, often cheaper for smaller businesses. Sprout – advanced analytics, listening.
- Agorapulse vs Metricool: Agorapulse – strong inbox, team tools. Metricool – clear analytics, competitor focus.
- Agorapulse vs Socialpilot: Agorapulse – robust engagement, listening. Socialpilot – affordable scheduling.
- Agorapulse vs Sendible: Agorapulse – efficient inbox, clear reporting. Sendible – strong listening, customizable reports.
- Agorapulse vs Content Studio: Agorapulse – streamlined inbox, engagement. Content Studio – content discovery, AI.
- Agorapulse vs Heropost: Agorapulse – strong engagement, listening. Heropost – AI content, competitor intel.
- Agorapulse contre Zoho Social: Agorapulse – robust inbox, listening. Zoho Social – cost-effective (Zoho users).
- Agorapulse contre Buffer: Agorapulse – wider features (inbox, listening). Buffer – simpler scheduling.
- Agorapulse contre Sprinklr: Agorapulse – strong all-in-one (small/medium biz). Sprinklr – enterprise-level.
- Agorapulse vs Later: Agorapulse – broader platform support, engagement focus. Later – visual content (Instagram).
- Agorapulse vs Loomly: Agorapulse – efficient inbox, engagement. Loomly – content calendar, teamwork.
- Agorapulse vs Blaze: Agorapulse’s inbox/engagement is are key strength.
Plus de Sprinklr
Voici une brève comparaison de Sprinklr avec ses concurrents, mettant en évidence son orientation vers les entreprises :
- Sprinklr contre Sprout Social: Sprout Social est un outil d'entreprise complet, reconnu pour son interface conviviale et sa boîte de réception sociale performante.
- Sprinklr contre Metricool: Sprinklr – plateforme d'entreprise complexe ; Metricool – analyses plus simples (PME).
- Sprinklr contre Socialpilot: Sprinklr – évolutivité pour les entreprises ; Socialpilot – planification efficace (PME/agence).
- Sprinklr contre Sendible: Sprinklr – gestion de l'expérience client (entreprise) ; Sendible – gestion de la relation client (agence).
- Sprinklr contre Content Studio: Sprinklr – solution de niveau entreprise ; Content Studio – contenu/IA (PME).
- Sprinklr contre Heropost: Sprinklr – plateforme d'entreprise ; Heropost – IA/renseignements sur la concurrence (PME).
- Sprinklr contre Agorapulse: Sprinklr – CXM évolutif ; Agorapulse – tout-en-un (PME).
- Sprinklr contre Zoho Social: Sprinklr – puissance pour les entreprises ; Zoho Social – économique (PME, Zoho).
- Sprinklr contre Buffer: Sprinklr – solution complète pour les entreprises ; Buffer – planification simple (petites entreprises).
- Sprinklr contre Later: Sprinklr – grandes entreprises ; Later – contenu visuel (PME/créateurs).
- Sprinklr contre Loomly: Sprinklr – gestion des médias sociaux d'entreprise ; Loomly – contenu/équipe (PME).
- Sprinklr contre Blaze: (Informations limitées – Point fort de Sprinklr : solution CXM complète pour les entreprises.)
- Sprinklr contre Hootsuite : Hootsuite est une plateforme tout-en-un établie de longue date, reconnue pour son tableau de bord complet et multi-flux.
- Sprinklr contre Planable : Planable est un outil axé sur la collaboration, centré sur l'approbation du contenu visuel et les retours clients.
Questions fréquemment posées
Is Agorapulse better than Sprinklr for small businesses?
For many small businesses, Agorapulse often offers a more user-friendly interface and more accessible pricing compared to the robust but pricier Sprinklr social. Its core social media management features are typically sufficient for smaller teams.
What are the main differences in pricing between Agorapulse and Sprinklr?
Agorapulse has tiered pricing, starting at a lower monthly cost and being suitable for individual users and smaller teams. Sprinklr’s pricing starts much higher per user, making it more geared towards larger enterprises with complex needs.
Which platform offers better customer support, based on user reviews?
Generally, Agorapulse receives positive feedback for its responsive and helpful customer support. While Sprinklr offers enterprise-level support, its complexity can sometimes lead to a steeper learning curve for users seeking immediate help.
Can I try Agorapulse or Sprinklr before committing to a paid plan?
Yes, Agorapulse typically offers a free trial period, allowing you to test its features. Sprinklr usually provides demo sessions tailored to enterprise needs, allowing potential clients to see its capabilities in action.
Which tool is better for advanced social listening and analytics?
Sprinklr generally offers more sophisticated and comprehensive social listening and analytics capabilities, designed to handle vast amounts of data and provide deeper insights for large organizations.
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