Choisir le bon CRM can feel like trying to pick out a new car.
Overwhelmed by options?
You’re not alone. Two popular choices are Pipedrive and Freshsales, both packed with features but with key differences.
In this head-to-head matchup, we’ll break down Pipedrive vs Freshsales to help you decide which CRM is the perfect fit for your business.
Aperçu
To give you the most accurate comparison of Pipedrive vs Freshsales, we’ve spent weeks testing each platform.
We delved deep into each CRM’s features, ease of use, and pricing to provide you with a clear picture of its offerings.
Vous voulez un CRM that’s easy to use and helps you close more deals? Start your free Pipedrive today!
Tarifs : L'essai est gratuit. L'abonnement premium démarre à 14 $/mois.
Caractéristiques principales :
- Visual sales pipelines
- Customizable reports
- Mobile app
Freshsales CRM might be the one for you. Its intuitive interface makes it an excellent choice.
Tarifs : It has a free trial. The premium plan starts at $9/month.
Caractéristiques principales :
- Gestion des contacts
- Deal Tracking
- Rapports et analyses
What is Pipedrive?
Need a simple way to manage your sales? Pipedrive might be for you.
It helps you visualize your sales pipeline. Think of it like a Kanban board for your deals.
You can track leads, schedule follow-ups, and see where each deal stands.
It’s designed to be intuitive and easy to use, even for new CRM utilisateurs.
Découvrez également nos favoris Pipedrive alternatives…
Notre avis
Pipedrive est un choix judicieux pour les entreprises axées sur la vente. Il est convivial, visuellement attrayant et regorge de fonctionnalités utiles. La seule raison pour laquelle il n'obtient pas la note parfaite est que les forfaits les moins chers présentent certaines limitations.
Principaux avantages
- Concentration laser sur les ventes : Pipedrive est conçu pour vous aider à conclure plus de transactions.
- Gestion visuelle du pipeline : Voyez exactement où se situe chaque offre.
- Automatisation puissante : Automatisez des tâches telles que l’envoi d’e-mails et la planification de rendez-vous.
- Assistance 24h/24 et 7j/7 : Obtenez de l’aide chaque fois que vous en avez besoin.
Tarifs
- Essentiel: 14 $/utilisateur/mois.
- Avancé: 24 $/utilisateur/mois.
- Professionnel: 49 $/utilisateur/mois.
- Pouvoir: 59 $/utilisateur/mois.
- Entreprise: 79 $/utilisateur/mois.
Avantages
Inconvénients
是一款流行的寫作助手，但它並不是唯一的一款。
Need a CRM that’s easy to use and won’t break the bank?
Freshsales CRM might be your perfect match. It’s designed to help you manage your contacts, track deals, and boost sales.
Think of it as your trusty sidekick for building strong customer relationships.
No more juggling spreadsheets or sticky notes! Freshsales keeps everything organized in one place.
Découvrez également nos favoris Alternatives CRM Freshsales…
Notre avis
Freshsales CRM est un choix judicieux pour les entreprises privilégiant la simplicité d'utilisation et un prix abordable. C'est une excellente façon d'utiliser un CRM sans avoir à s'y habituer.
Principaux avantages
- Em um mundo repleto de ameaças online, como manter seus dados seguros? O aumento dos ataques digitais preocupa muitas pessoas. Você já deve ter ouvido falar do NordProtect e está se perguntando se é a escolha certa para você. Será que é a solução definitiva para sua segurança online? Nós... Facile à naviguer et à apprendre.
- Téléphone et e-mail intégrés : Connectez-vous avec les clients directement depuis la plateforme.
- Informations alimentées par l'IA : Obtenez des suggestions et des prédictions utiles.
- Prix abordables : Propose un plan gratuit et des plans payants compétitifs.
Tarifs
- eins: 9 $/utilisateur/mois.
- Pro + 500 contacts marketing: 39 $/utilisateur/mois.
- Entreprise + 500 contacts marketing: 59 $/utilisateur/mois.
Avantages
Inconvénients
Comparaison des fonctionnalités
Let’s dive deeper into the advanced capabilities of these two CRM plateformes.
We focused on core sales activities and the helpful features that truly streamline your process, so you can make the right choice for your business needs.
1. Pipeline Management & Deal Tracking
- Pipedrive: This is where pipedrive crm shines. It gives you clear, visual pipeline management via a drag-and-drop interface. Sales reps use it to efficiently organize and deal tracking across multiple sales pipelines.
- Freshsales: Offers effective pipeline management as well, but its focus is on using ai sales assistant insights to prioritize your deal management. It helps you quickly manage deals but is less visually driven than Pipedrive.
2. Communication: Built-in Phone & Email
- Freshsales: A major strength. It provides a built-in phone and email right inside the CRM. This simplifies log calls and tracking customer engagement. Chat support is also available 24/5 on most paid plans, providing excellent customer support.
- Pipedrive: Basic email integration is standard. However, advanced features like a native dialer or advanced phone support are generally reserved for higher-tier plans or require third-party tools and integrations.
3. Automatisation des ventes
- Pipedrive: Focuses on automating core sales activities like scheduling and follow-ups. You can easily automate tasks and remove repetitive tasks to boost productivity for your sales reps.
- Freshsales: Provides more advanced capabilities in sales automation. Its workflows can handle complex, multi-step sequences, enabling users to connect different parts of the platform and easily close deals.
4. AI & Actionable Insights
- Freshsales: Freshsales stands out with its AI, Freddy. It offers predictive deal insights and sales forecasting. This provides solid actionable insights for lead management.
- Pipedrive: Also offers an AI sales assistant to guide sales reps. It analyzes performance and suggests which deals to focus on, delivering personalized deal insights for better opportunity management.
5. Lead & Contact Management
- Pipedrive: Excellent for organizing contact management and basic lead management. It is simple and easy to input new customer information.
- Freshsales: It offers stronger lead management features, including AI-powered lead scoring and automatic données enrichment. This means your customer information is always current, supporting the broader customer relationship management.
6. Customization
- Freshsales: Provides a greater level of control. You can create custom modules and tailor the interface more deeply to fit your unique business needs. This is great for teams with complex structures.
- Pipedrive: Offers customizable pipelines and custom fields on all paid plans, making it simple to adapt to your basic sales flow. It maintains its reputation as the best crm software for simplicity.
7. Marketing Automation
- Freshsales: Features integrated marketing automation tools. You can run full outreach campaigns and send highly personalized emails directly from the crm software, making it an all-in-one solution.
- Pipedrive: Its focus on sales means marketing automation is generally an add-on or found only in higher tiers. Freshsales vs Pipedrive wins on native marketing depth at lower prices.
8. Reporting and Analytics
- Pipedrive: Offers clear, visual rapports centered on your sales activities and pipeline management. It is easy to use for quick checks, though options for custom reports are somewhat limited.
- Freshsales: Provides more robust and advanced functionalities in reporting, including more options for custom reports and using AI to uncover deeper actionable insights into customer information.
9. Integrations and Ecosystem
- Pipedrive: Has a vast marketplace with a huge number of third party integrations and third party apps. It integrates well with project management tools, positioning itself as the best crm tool to connect other systems.
- Freshsales: As part of the Freshworks suite, its native integration with other Freshworks crm tools is seamless. It offers extensive integrations and more features, but some third-party tools integration can be less comprehensive.
Que rechercher lors du choix d'un CRM ?
- Check if the key features align with your business needs, and look for standout features like AI or built-in phone systems.
- Examine the pricing, especially the cost per user and whether the vendor offers unlimited users on higher tiers.
- Find out if a dedicated account manager is provided, which can be crucial for smooth onboarding and maximizing the crm software.
- Test the mobile app functionality to ensure your sales reps can log calls and manage deals on the go.
- See if the provider offers a free plan or a comprehensive trial, so you can test the platform (we evaluated Freshsales’ offering, for example).
- Look at the sécurité measures and data compliance. Remember, both Freshsales and Pipedrive aim to protect your customer information.
Verdict final
Both CRMs prove to be strong contenders in the battle of Pipedrive vs Freshsales.
However, Pipedrive emerges as our top pick for its exceptional user-friendliness and affordability.
Its intuitive interface and visual pipeline faire it ideal for businesses seeking a straightforward solution to manage their sales process.
While Freshsales offers a wider range of advanced features, Pipedrive’s focus on simplicity and core CRM functionality makes it a winner for most sales teams.
Trust us, we’ve spent weeks testing these platforms to help you make the right decision.
Ready to streamline your sales and boost your revenue? Give Pipedrive a try!
More of Pipedrive
Here’s a comparison of Pipedrive against other CRM software:
- Pipedrive vs Keap: Pipedrive excels in visual sales pipeline management, while Keap specializes in robust marketing automation, lead scoring, and advanced email sequences.
- Pipedrive contre Aller à haut niveau: GoHighLevel est une plateforme de marketing et de vente tout-en-un pour les agences. Pipedrive est un CRM axé sur les ventes qui permet de gérer les contrats et les pipelines.
- Pipedrive vs ActiveCampaign: Pipedrive is a sales-centric CRM with intuitive pipeline visualization, while ActiveCampaign prioritizes marketing automation and customer journey building.
- Pipedrive vs HubSpot: Pipedrive is a more focused sales CRM known for simplicity, while HubSpot offers a comprehensive suite of marketing, sales, and service tools, being more complex.
- Pipedrive vs ClickFunnels: Pipedrive is a sales pipeline CRM, while ClickFunnels primarily focuses on building sales funnels and landing pages, with basic CRM aspects.
- Pipedrive vs Folk: Pipedrive is strong in sales pipeline management, whereas Folk emphasizes simple contact organization and relationship building for smaller teams.
- Pipedrive vs Instantly: Pipedrive focuses on sales deal management, while Instantly specializes in cold email outreach, lead finding, and email automation.
- Pipedrive vs ClickUp: Pipedrive is a dedicated sales CRM that is excellent for pipeline tracking. Cliquez sur Up is a versatile work management platform that can also be used as a CRM and offers broader project management.
- Pipedrive vs Monday CRM: Pipedrive is a sales-focused CRM with visual pipelines, whereas Monday CRM is a highly customizable work OS that can be configured for CRM purposes and emphasizes workflow management.
- Pipedrive vs Capsule CRM: Pipedrive focuses on visual sales pipeline management, while Capsule CRM is a simpler, growth-oriented CRM for managing contacts and relationships, often for smaller businesses.
- Pipedrive vs Insightly: Pipedrive specializes in sales pipeline visualization, while Insightly offers a broader CRM solution with project management, marketing automation, and more robust reporting.
- Pipedrive vs Freshsales: Pipedrive offers deep sales pipeline visualization, while Freshsales CRM provides a more complete solution with built-in phone, AI tools, and integrated marketing features.
- Pipedrive vs Salesforce: Pipedrive is user-friendly and sales-focused for SMBs, whereas Salesforce is a highly customizable, enterprise-level CRM with extensive features across sales, service, and marketing.
- Pipedrive vs Zendesk: Pipedrive emphasizes visual sales pipeline management and automation, while Zendesk primarily focuses on customer service and support. It also offers CRM capabilities with built-in communication tools.
More of Freshsales
Voici une brève comparaison de Freshsales CRM avec ces solutions logicielles :
- Freshsales CRM vs Pipedrive: Freshsales CRM fournit une solution de vente complète avec communication intégrée et IA, tandis que Pipedrive excelle dans l'organisation visuelle du pipeline de vente et le suivi des affaires.
- Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
- Freshsales CRM vs Keap: Freshsales CRM met l'accent sur une gestion intuitive des ventes et des informations alimentées par l'IA ; Keap offre une automatisation puissante des ventes et du marketing en mettant l'accent sur la gestion des contacts.
- Freshsales CRM vs ActiveCampaign: Freshsales CRM est un CRM dédié aux ventes avec téléphone et e-mail intégrés ; ActiveCampaign est fort dans l'automatisation du marketing, les campagnes d'e-mail et la segmentation avancée.
- Freshsales CRM vs Hubspot: Freshsales CRM offre des outils de vente assistés par ordinateur et une installation plus rapide ; HubSpot propose une suite tout-en-un complète couvrant le marketing, les ventes et le service à la clientèle.
- Freshsales CRM vs Clickfunnels: Freshsales CRM est un CRM axé sur les ventes pour gérer les interactions avec les clients, tandis que ClickFunnels est un outil spécialisé dans la construction d'entonnoirs de vente et de pages d'atterrissage.
- Freshsales CRM vs Folk: Freshsales CRM offre une plateforme de vente complète avec IA et automatisation ; Folk se concentre sur la gestion simple et collaborative des contacts et l'organisation visuelle du pipeline.
- Freshsales CRM vs Instantly: Freshsales CRM est un CRM commercial à part entière avec des fonctionnalités robustes ; Instantly est principalement un outil de sensibilisation par email et un outil de gestion de la relation client. automatisation de l'envoi d'emails à froid outil.
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM offre un CRM commercial plus robuste avec des fonctions d'intelligence artificielle ; Capsule CRM se concentre sur la gestion directe des contacts et le suivi des opportunités de vente.
- Freshsales CRM vs Insightly: Freshsales CRM est un outil de vente dédié, doté d'une IA et d'une automatisation complète des ventes ; Insightly offre une expérience CRM plus large, y compris de solides capacités de gestion de projet.
- Freshsales CRM vs Salesforce: Freshsales CRM offre une plateforme de vente intuitive, alimentée par l'IA, avec des prix compétitifs ; Salesforce est un CRM d'entreprise hautement personnalisable, avec un écosystème étendu et des fonctionnalités avancées.
- Freshsales CRM vs Zendesk: Freshsales CRM se concentre sur l'automatisation des ventes et la gestion du pipeline, tandis que Zendesk est avant tout une plateforme de service client avec de solides fonctionnalités de billetterie et d'assistance.
Questions fréquemment posées
Which is better, Pipedrive or Freshsales?
Both are excellent CRM platforms. Pipedrive is known for its ease of use and visual sales pipeline, while Freshsales offers more advanced features and AI-powered insights. The best choice depends on your specific needs and budget.
Is there a free version of Pipedrive or Freshsales?
Pipedrive offers a 14-day free trial but no free version. Freshsales, on the other hand, has a free forever plan with basic CRM functionality, making it a great option for petites entreprises with limited budgets.
Does Pipedrive integrate with other software?
Yes, Pipedrive integrates with many popular business tools, including Google Workspace, Microsoft 365, and Mailchimp. The Pipedrive Marketplace offers more integrations.
What kind of businesses is Freshsales best for?
Freshsales is a versatile CRM suitable for various businesses, from startups to large enterprises. Its comprehensive features and scalability make it a particularly good choice for businesses with complex sales processes or growing teams.
Can I import my existing data into Pipedrive or Freshsales?
Yes, both platforms allow you to easily import your existing customer data from spreadsheets or other CRM systems. This ensures a smooth transition and prevents data loss when switching to a new platform.
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