SugarCRM vs Capsule CRM: ¿cuál es el adecuado para usted en 2025?

Ganador

8.5

• Gestión de contactos
• Canal de ventas
• Asistente de contenido de IA
• Marketing por correo electrónico
• Análisis de ventas
• Plan gratuito disponible
• Planes de pago a partir de $18/mes

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Subcampeón

7.5

• Automatización de ventas
• Integración
• Automatización del marketing
• Landing Pages
• Security Overview
• Plan gratuito disponible
• Planes de pago desde $19/mes

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Elegir lo correcto CRM Puede sentirse como navegar por un laberinto.

You need a system that fits su negocio, not just cualquier company. Are you torn between SugarCRM vs Capsule CRM? 

This article breaks down those differences so you can make an informed decision.

We’ll explore features, pricing, and who each CRM best suits. By the end, you’ll be confident in choosing the perfect CRM.

Descripción general

We’ve put SugarCRM and Capsule CRM through their paces.

Our team spent hours exploring each platform, from setting up accounts to testing key features.

This hands-on experience allows us to provide a real-world comparison, highlighting the strengths and weaknesses of each.

Want a simple yet powerful CRM to organize your customer relationships? Try Capsule CRM today and see the difference!

8.5de 10

Precios: Dispone de un plan gratuito. El plan premium cuesta a partir de $18/mes.

Características principales:

• Gestión de contactos
• Pipeline Tracking
• Gestión de tareas

Pruebe Capsule CRM GRATIS Leer la reseña completa

SugarCRM’s tools, such as Sugar Sell, Sugar Serve, and Sugar Market, can help automate marketing, manage customers!

7.5de 10

Precios: It has a free plan. The premium plan starts at $19/month.

Características principales:

• Automatización de la fuerza de ventas
• Atención al cliente
• Informes y análisis

Try sugarCRM For FREE Leer la reseña completa

What is SugarCRM?

Okay, let’s talk SugarCRM. It’s a pretty powerful CRM.

Think of it as a complete platform for managing your customer relationships.

It’s designed to help businesses of all sizes, but because of its flexibility, it’s especially popular with larger companies.

Además, explora nuestros favoritos SugarCRM alternatives…

SugarCRM

7.5

Want to boost sales by 20% in 2025? SugarCRM’s tools, such as Sugar Sell, Sugar Serve, and Sugar Market, can help! They automate marketing, manage customers, and close more deals.

Try sugarCRM For FREE Leer la reseña completa

Beneficios clave

• Open-source platform: Gives you greater flexibility and control.
• Robust sales automation: Streamline your sales processes and boost productivity.
• Excellent reportando tools: Gain valuable insights into your sales performance.
• The mobile app includes access to your CRM data on the go.
• Large community: Tap into a wealth of resources and support.

Precios

Todos los planes se cumplirán facturado anualmente.

• Esenciales: $19/user/month, three users minimum.
• Estándar: $59/user/month, ten users minimum.
• Avanzado: $85/user/month, ten users minimum.
• Premier: $135/user/month, ten users minimum.

¿Qué es Capsule CRM?

Now, let’s switch gears and discuss Capsule CRM. It’s a more uncomplicated, more straightforward CRM.

Think of it as a user-friendly hub for managing your contacts and deals.

It’s an excellent option for small to medium-sized businesses that need a clean and easy-to-use system.

Además, explora nuestros favoritos Alternativas a las cápsulas…

Cápsula

8.5

¿Quiere agilizar su proceso de ventas? Capsule CRM ofrece un sólido sistema de gestión de contactos con herramientas intuitivas. No pierda clientes potenciales. Experimente la potencia de este software CRM líder.

Pruebe Capsule CRM GRATIS Leer la reseña completa

Beneficios clave

• Interfaz fácil de usar: Capsule CRM es conocido por su diseño intuitivo y su facilidad de uso.
• Precios asequibles: Es uno de los CRM más asequibles del mercado.
• Genial para pequeñas empresas: Su sencillez y su concentración en las funciones esenciales lo hacen perfecto para equipos pequeños.
• Aplicación móvil: Acceda a los datos de sus clientes y gestione su canal de ventas sobre la marcha.
• Se integra con herramientas populares: Connects with G Suite, Mailchimp, Zapiery mucho más.

Precios

Todos los planes se cumplirán facturado anualmente.

• Motor de arranque:$18/usuario/mes.
• Crecimiento:$36/usuario/mes.
• Avanzado:$54/usuario/mes.
• Último:$72/usuario/mes.

Comparación de características

Let’s compare SugarCRM and Capsule CRM in detail. 

We’ll examine key features side-by-side, helping you determine which CRM tool best meets your business needs.

1. Gestión de contactos

• SugarCRM: Offers in-depth contact management. You can personalize contact records with extensive details. This helps leverage deep customer insights for sales and marketing campaigns.
• Capsule CRM: Provides robust contact management. Organizing contacts, tracking interactions, and building relationships is easy—a great hub for all your customer data.

2. Automatización de ventas y marketing

• SugarCRM lets you automate many sales and marketing tasks, such as lead nurturing, email marketing, and sales process automation. It can streamline your entire customer relationship management.
• Cápsula CRM focuses more on core sales features. It offers pipeline tracking and basic sales automation but lacks the advanced marketing automation of HubSpot or SugarCRM.

3. Informes y análisis

• SugarCRM provides advanced reporting and analytics. It lets you gain visual insights into your sales performance and customer behavior and leverage data to improve decision-making.
• Cápsula CRM offers basic reporting features. It allows you to track sales progress and generate reports, but it may not be as in-depth as SugarCRM.

4. Integraciones

• SugarCRM: Integrates with a wide range of business tools. Connect it to your email marketing platform, software de contabilidad, and more for a seamless workflow.
• Cápsula CRM offers fewer integrations than SugarCRM. It connects with some popular tools, but the selection is more limited.

5. Customer Support and Knowledge Base

• SugarCRM: Offers various customer support options. They also have a knowledge base to help users find answers to common questions.
• Cápsula CRM provides customer support through email and other channels. It also has an online knowledge base.

6. User Reviews and Ratings

• SugarCRM: User reviews highlight its customization and flexibility. However, some users mention its complexity and higher cost. Check user ratings on various platforms.
• Capsule CRM: User reviews praise its ease of use and affordability. Some users note its limited feature set. Look at user ratings for more insights.

7. What to Look for When Choosing CRM Software?

Beyond the features we discussed, here are some additional factors to consider:

• Escalabilidad: ¿Puede el CRM crecer con su empresa?
• Acceso móvil: Is there a mobile app for on-the-go access?
• Ease of Implementation: How easy is setting up and getting started?
• Formación y apoyo: What kind of training and support is offered?
• Seguridad: How secure is your data with the CRM?
• Características específicas del sector: Does the CRM cater to your specific industry?
• Prueba gratuita/Demo: Can you try the CRM before you buy it?
• Condiciones del contrato: What are the contract terms and cancellation policies?
• Future Integrations: Consider future integrations you might need.

Veredicto final

So, which CRM comes out on top? It depends on your business.

Capsule CRM is an excellent choice for small to medium-sized businesses focused on ease of use and affordability.

It’s a solid CRM tool for managing contacts and tracking sales.

SugarCRM could be a better fit if you need more customization and advanced features and are willing to invest more.

We’ve explored these CRMs in-depth, testing them ourselves.

We’ve looked at everything from customer service to value for money.

Our goal is to help you make the best decision.

Don’t just take our word for it – click through to explore both platforms and choose the CRM that helps you connect with prospects and build your brand.

Try sugarCRM For FREE Leer la reseña completa

Pruebe Capsule CRM GRATIS Leer la reseña completa

More of SugarCRM

Here’s a brief comparison of SugarCRM with these software solutions:

• SugarCRM vs Gohighlevel: SugarCRM is a comprehensive CRM focused on sales, marketing, and service, offering extensive customization; GoHighLevel is an all-in-one platform for agencies, emphasizing marketing automation, lead generation, and sales tools.
• SugarCRM vs Pipedrive: SugarCRM provides broad customization and flexible deployment for various business needs; Pipedrive is a sales-focused CRM with a visual pipeline, prioritizing ease of use for small to medium businesses.
• SugarCRM vs Keap: SugarCRM offers robust, highly customizable CRM features for sales and marketing automation, scaling for larger teams; Keap (formerly Infusionsoft) is a marketing automation and sales CRM designed primarily for small businesses.
• SugarCRM vs ActiveCampaign: SugarCRM focuses on extensive sales management and customization for complex pipelines; ActiveCampaign excels in user-friendly marketing automation, email campaigns, and lead segmentation.
• SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
• SugarCRM vs Clickfunnels: SugarCRM is a robust customer relationship management platform; ClickFunnels is a specialized tool for building sales funnels, landing pages, and automating sales processes.
• SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
• SugarCRM vs Instantly: SugarCRM offers a broad CRM solution for sales force automation and customer management; Instantly specializes in automated cold email outreach and lead generation campaigns.
• SugarCRM vs ClickUp: SugarCRM is a dedicated CRM for sales, marketing, and service automation; ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
• SugarCRM vs Monday: SugarCRM offers extensive customization and robust automation for sales and marketing; Monday CRM provides highly visual, customizable workflows for various business processes, including CRM.
• SugarCRM vs Insightly: SugarCRM offers extensive customization for complex sales processes and reporting; Insightly combines CRM with project management, focusing on ease of use for small to medium businesses.
• SugarCRM vs Freshsales: SugarCRM provides deep customization and advanced automation for sales and marketing; Freshsales CRM offers an intuitive interface with AI-powered lead scoring and integrated sales automation.
• SugarCRM vs Salesforce: SugarCRM offers an open-source option with significant customization potential; Salesforce is a leading cloud-based CRM with extensive features, broad integrations, and a vast ecosystem, albeit at a higher complexity.

Más información sobre Capsule CRM

He aquí una breve comparación de Capsule CRM con estas soluciones de software:

• Cápsula CRM vs Gohighlevel: Capsule CRM destaca en la gestión directa de contactos y pipelines de ventas, mientras que GoHighLevel proporciona una plataforma integral para ventas, automatización del marketing y generación de oportunidades.
• Capsule CRM vs Pipedrive: Capsule CRM ofrece una solución sencilla para la gestión de contactos y ventas, mientras que Pipedrive es una herramienta de gestión de canal de ventas visual.
• Cápsula CRM vs Keap: Capsule CRM se centra en la sencillez y la asequibilidad para el seguimiento de contactos y ventas; Keap ofrece amplias funciones de automatización de marketing y ventas, a menudo a un coste más elevado.
• Cápsula CRM vs ActiveCampaign: Capsule CRM ofrece una sólida gestión de contactos y proyectos, mientras que ActiveCampaign proporciona una potente automatización del marketing, campañas de correo electrónico y segmentación avanzada.
• Capsule CRM vs Hubspot: Capsule CRM es un CRM asequible y fácil de usar para gestionar las interacciones con los clientes; HubSpot ofrece un amplio conjunto de herramientas de marketing, ventas y servicios, con opciones gratuitas y escalables de pago.
• Cápsula CRM vs Clickfunnels: Capsule CRM es una herramienta para gestionar las relaciones con los clientes; ClickFunnels se especializa en construir embudos de ventas y optimizar los procesos de conversión.
• Cápsula CRM vs Folk: Capsule CRM es una solución sencilla de gestión de contactos, mientras que Folk hace hincapié en la organización colaborativa de los contactos y en su enriquecimiento con funciones modernas.
• Capsule CRM vs Instantly: Capsule CRM se centra en la gestión general de contactos y ventas; Instantly está diseñado para el contacto automatizado por correo electrónico y la participación en ventas.
• Cápsula CRM vs Clickup: Capsule CRM es una solución CRM dedicada, mientras que ClickUp es una plataforma versátil de gestión del trabajo que incluye funcionalidades CRM junto con la gestión de proyectos y tareas.
• Capsule CRM frente a Monday CRM: Capsule CRM ofrece una gestión sencilla de los contactos y de la cartera de ventas; Monday CRM proporciona flujos de trabajo visuales altamente personalizables y amplias funciones de colaboración en equipo.
• Capsule CRM vs Insightly: Capsule CRM se centra en la facilidad de uso y el seguimiento de contactos, mientras que Insightly ofrece un CRM más completo con funciones avanzadas de gestión de proyectos.
• Capsule CRM vs Freshsales CRM: Capsule CRM prioriza la simplicidad en la gestión de ventas y contactos, mientras que Freshsales CRM ofrece una plataforma de ventas más robusta con perspectivas impulsadas por IA y análisis avanzados.
• Capsule CRM frente a Salesforce: Capsule CRM es ideal para pequeñas y medianas empresas que buscan un CRM sencillo y asequible; Salesforce es un CRM de nivel empresarial con amplia personalización y escalabilidad para grandes organizaciones.
• Capsule CRM vs Zendesk: Capsule CRM se centra en las ventas y la gestión de las relaciones con los clientes, mientras que Zendesk es principalmente una plataforma de atención al cliente que destaca en las soluciones de emisión de tickets y soporte.

Preguntas frecuentes