Elegir lo correcto CRM is tough.
You’re looking at Creatio CRM vs SugarCRM, and honestly, it’s a bit of a headache.
Imagine getting stuck with a CRM that doesn’t fit your needs.
Good news! We’re going to break down Creatio CRM vs SugarCRM in a simple way.
Let’s make this decision easy.
Descripción general
To provide a clear and unbiased comparison, our team has rigorously tested both Creatio CRM and SugarCRM.
We tested features and interfaces directly.
This ensures insights from real use, not just ads.
Ready to transform your sales process? Creatio CRM’s low-code platform.
Precios: Tiene un plan gratuito. El plan premium cuesta desde $25 al mes.
Características principales:
- Automatización del flujo de trabajo.
- No-Code Customization.
- Real-Time Analytics.
SugarCRM’s tools, like Sugar Sell and Sugar Market, can help you in business!
Precios: It has a free plan. The premium plan starts at $19/month.
Características principales:
- Sales Force Automation.
- Pipeline Management.
- Informes.
¿Qué es Creatio CRM?
So, let’s talk about Creatio CRM. It’s built for businesses that want to grow.
You get a platform that helps you manage sales, marketing, and service.
Think of it as a tool that connects all your customer data.
It’s designed to make your team more efficient.
Además, explora nuestros favoritos Creación de alternativas de CRM…
Boost your sales processes and automate workflows with Creatio’s no-code platform. See a 15% increase in efficiency and save 10 hours per week.
Beneficios clave
- Visual workflow constructor: Map out and automate your sales and marketing processes with drag-and-drop ease.
- No-code platform: Customize the CRM without any coding knowledge.
- Análisis sólidos: Track key metrics and get deep insights into your sales performance.
- Industry-specific solutions: Choose from tailored solutions for the finance and bienes raíces industries.
Precios
Todos los planes se cumplirán facturado anualmente.
- Crecimiento (Mínimo cinco usuarios):$25/usuario/mes.
- Empresa:$55/usuario/mes.
- Ilimitado:$85/usuario/mes.
Ventajas
Contras
What is SugarCRM?
Okay, now let’s talk about SugarCRM.
It’s a classic CRM choice. It focuses on sales automation.
It helps you manage your customer relationships.
Think of it as a tool that keeps your sales process organized.
Además, explora nuestros favoritos SugarCRM alternatives…
Want to boost sales by 20% in 2025? SugarCRM’s tools, such as Sugar Sell, Sugar Serve, and Sugar Market, can help! They automate marketing, manage customers, and close more deals.
Beneficios clave
- Open-source platform: Gives you greater flexibility and control.
- Robust sales automation: Streamline your sales processes and boost productivity.
- Excellent reporting tools: Gain valuable insights into your sales performance.
- The mobile app includes access to your CRM data on the go.
- Large community: Tap into a wealth of resources and support.
Precios
Todos los planes se cumplirán facturado anualmente.
- Esenciales: $19/user/month, three users minimum.
- Estándar: $59/user/month, ten users minimum.
- Avanzado: $85/user/month, ten users minimum.
- Premier: $135/user/month, ten users minimum.
Ventajas
Contras
Comparación de características
Let’s break down the key features.
We’ve tested both platforms to give you a clear view.
We’ll examine core functionalities, focusing on practical differences, not just specs.
1. Gestión de clientes potenciales
- Creatio CRM: This offers advanced lead management with automated scoring and nurturing. It allows the sales team to track every touchpoint.
- SugarCRM provides basic lead management tools. It focuses on capturing and distributing leads but lacks some of Creatio’s automation.
2. Gestión de contactos
- Creatio CRM Excels in contact management, with a unified view of customer interactions. Its user-friendly interface allows for detailed profiles and activity tracking.
- SugarCRM: This offers standard contact management capabilities. It manages contacts, but its interface is less intuitive.
3. Salesforce Automation
- Creatio CRM: Provides robust salesforce automation, including workflow and business process tools. This allows you to tailor the system to your specific business needs.
- SugarCRM: This offers core salesforce automation. It helps manage opportunities and pipelines but lacks Creatio’s depth.
4. Automatización del marketing
- Creatio CRM: Features comprehensive marketing automation, including campaign management, email marketing, and analytics.
- SugarCRM provides basic marketing automation tools. It allows for email campaigns and lead capture but is less advanced.
5. Case Management
- Creatio CRM: Includes advanced case management for customer service. It allows for efficient ticket handling and resolution.
- SugarCRM: This offers standard case management. It tracks issues, but its features are less extensive.
6. Usability and Ease of Use
- Creatio CRM has a modern, user-friendly interface. Its ease of use is high, especially with its no-code tools.
- SugarCRM has a more traditional interface. Its usability is decent, but it’s less intuitive than Creatio.
7. Forecasting
- Creatio CRM: Provides advanced forecast tools with real-time analytics.
- SugarCRM: This offers basic forecasting within its edition offerings.
What to Look For in a CRM?
- Verify if the CRM aligns with your specific industry needs.
- Consider scalability to ensure the platform grows with your business.
- Evaluate third-party integrations for seamless workflow.
- Assess the ease of use for your entire sales team.
- Compare edition features to match your budget and requirements.
- Tailor the CRM to your business process for optimal efficiency.
- Analyze forecast accuracy to improve sales strategies.
Veredicto final
Okay, so after testing Creatio vs SugarCRM, here’s the deal.
We pick Creatio CRM. Why?
It’s just easier to use. The no-code tools are a big plus.
It’s got better automation. And the analytics? Super helpful.
Yes, it can cost more. But you get more.
Plus, it’s easier to deploy and grow with. We’ve used both, and Creatio just feels more modern.
Trust us; it’ll save you time and headaches.
Más de Creatio CRM
A continuación se muestra una breve comparación de Creatio CRM con estas soluciones de software:
- Creación de CRM vs. Gohighlevel: Creatio CRM is a robust, highly customizable platform with powerful workflow and marketing automation. At the same time, GoHighLevel is an all-in-one sales and marketing solution with built-in features like website builders and funnels.
- Creatio CRM frente a Pipedrive: Creatio CRM ofrece automatización integral de procesos y personalización sin código para diversos flujos de trabajo comerciales, mientras que Pipedrive se especializa en la gestión visual del flujo de ventas, simplificando el seguimiento de los acuerdos.
- Creatio CRM frente a Keap: Creatio CRM proporciona una amplia automatización de ventas e información impulsada por IA para procesos complejos, mientras que Keap se centra en simplificar la gestión de contactos, el marketing por correo electrónico y las citas para pequeñas empresas.
- Creatio CRM frente a ActiveCampaign: Creatio CRM ofrece una plataforma unificada para automatizar los procesos de ventas, servicios y marketing con una profunda personalización; ActiveCampaign se destaca en la automatización de marketing inteligente, la segmentación y las campañas por correo electrónico.
- Creación de CRM vs. Hubspot: Creatio CRM enfatiza flujos de trabajo altamente personalizables y una sólida automatización de procesos, mientras que HubSpot ofrece una suite más amplia e integrada para marketing, ventas y servicio al cliente, conocida por su facilidad de uso.
- Creatio CRM frente a Clickfunnels: Creatio CRM es un CRM integral enfocado en gestionar las relaciones con los clientes y automatizar los procesos de negocio; ClickFunnels es una herramienta especializada para construir embudos de ventas y optimizar las conversiones.
- Creación de CRM vs. Personal: Creatio CRM ofrece una potente automatización de marketing y análisis detallados para necesidades complejas. Folk es un sistema de gestión de contactos colaborativo e intuitivo, ideal para equipos pequeños.
- Creatio CRM vs Instantly: Creatio CRM ofrece amplias capacidades de CRM con una sólida automatización del flujo de trabajo y campañas de marketing, mientras que Instantly se centra específicamente en el alcance automatizado de correos electrónicos fríos y el desarrollo de clientes potenciales.
- Creación de CRM vs. Clickup: Creatio CRM es una plataforma de CRM dedicada e impulsada por procesos con una fuerte automatización; ClickUp es una herramienta de gestión del trabajo versátil que incluye funciones de CRM junto con la gestión de proyectos y tareas.
- Creatio CRM frente a Monday CRM: Creatio CRM proporciona automatización avanzada de ventas y marketing con amplia personalización, mientras que Monday CRM enfatiza los flujos de trabajo visuales y la colaboración en equipo, a menudo utilizados para la gestión de proyectos.
- Creación de CRM vs. Cápsula Gestión de relaciones con los clientes: Creatio CRM ofrece una plataforma robusta y escalable con automatización integral y funciones sin código. Capsule CRM es un sistema de gestión de contactos más sencillo, centrado en el seguimiento de oportunidades de venta.
- Creatio CRM frente a Insightly: Creatio CRM ofrece una plataforma integral sin código para automatizar procesos de ventas, servicios y marketing; Insightly ofrece un CRM repleto de funciones con gestión de proyectos y vinculación de relaciones.
- CRM de creación vs. CRM de Freshsales: Creatio CRM ofrece una potente automatización del flujo de trabajo y una personalización exhaustiva para operaciones de ventas complejas. Al mismo tiempo, Freshsales CRM prioriza una interfaz intuitiva y la gestión visual del flujo de ventas para los equipos de ventas.
- Creación de CRM vs. Salesforce: Creatio CRM ofrece una plataforma flexible, basada en procesos, con una sólida personalización sin código; Salesforce es un CRM empresarial líder en la industria, altamente escalable y completo con un vasto ecosistema de aplicaciones.
More of SugarCRM
Here’s a brief comparison of SugarCRM with these software solutions:
- SugarCRM vs Gohighlevel: SugarCRM is a comprehensive CRM focused on sales, marketing, and service, offering extensive customization; GoHighLevel is an all-in-one platform for agencies, emphasizing marketing automation, lead generation, and sales tools.
- SugarCRM vs Pipedrive: SugarCRM provides broad customization and flexible deployment for various business needs; Pipedrive is a sales-focused CRM with a visual pipeline, prioritizing ease of use for small to medium businesses.
- SugarCRM vs Keap: SugarCRM offers robust, highly customizable CRM features for sales and marketing automation, scaling for larger teams; Keap (formerly Infusionsoft) is a marketing automation and sales CRM designed primarily for small businesses.
- SugarCRM vs ActiveCampaign: SugarCRM focuses on extensive sales management and customization for complex pipelines; ActiveCampaign excels in user-friendly marketing automation, email campaigns, and lead segmentation.
- SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
- SugarCRM vs Clickfunnels: SugarCRM is a robust customer relationship management platform; ClickFunnels is a specialized tool for building sales funnels, landing pages, and automating sales processes.
- SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
- SugarCRM vs Instantly: SugarCRM offers a broad CRM solution for sales force automation and customer management; Instantly specializes in automated cold email outreach and lead generation campaigns.
- SugarCRM vs ClickUp: SugarCRM is a dedicated CRM for sales, marketing, and service automation; ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
- SugarCRM vs Monday: SugarCRM offers extensive customization and robust automation for sales and marketing; Monday CRM provides highly visual, customizable workflows for various business processes, including CRM.
- SugarCRM frente a Capsule CRM: SugarCRM delivers a highly customizable and scalable CRM with advanced features; Capsule CRM is a simpler, more affordable contact management solution for small to medium-sized businesses.
- SugarCRM vs Insightly: SugarCRM offers extensive customization for complex sales processes and reporting; Insightly combines CRM with project management, focusing on ease of use for small to medium businesses.
- SugarCRM vs Freshsales: SugarCRM provides deep customization and advanced automation for sales and marketing; Freshsales CRM offers an intuitive interface with AI-powered lead scoring and integrated sales automation.
- SugarCRM vs Salesforce: SugarCRM offers an open-source option with significant customization potential; Salesforce is a leading cloud-based CRM with extensive features, broad integrations, and a vast ecosystem, albeit at a higher complexity.
Preguntas frecuentes
Which CRM is easier to deploy, Creatio or SugarCRM?
Creatio offers flexible deployment options, including cloud and on-premises, with a smoother setup. SugarCRM also provides various deployment methods, but its initial setup might be more complex, depending on the chosen edition.
Does Creatio or SugarCRM offer better marketing automation?
Creatio provides more comprehensive marketing automation features, including detailed campaign management and analytics. SugarCRM offers basic tools, but Creatio offers more advanced features.
Which CRM is more user-friendly for a sales team?
Creatio has a modern, intuitive interface, making it easier for sales teams to adapt quickly. SugarCRM’s interface is more traditional, which some users might find less intuitive.
Can I customize both Creatio and SugarCRM to fit my business needs?
Yes, both CRMs are customizable. Creatio’s no-code tools make customization easier for non-technical users. SugarCRM offers customization, but it may require more technical expertise.
Which CRM offers better scalability for a growing business?
Both CRMs offer scalability, but Creatio’s modern architecture and flexible deployment options often provide a smoother scaling experience. SugarCRM is also scalable, but its complexity might increase with growth.
English 
Spanish 
Chinese 
German 
French 
Russian 
Portuguese 
Japanese 
Korean