Elegir lo correcto CRM can feel like diving into a maze, right?
You’re stuck, trying to pick between Copper and SugarCRM, and honestly, you want the best tool for your team.
Both promise to boost sales and streamline work. Agitation?
But which one actually delivers without costing a fortune or being a pain to use?
Let’s cut through the noise. We’ll break down copper CRM vs SugarCRM and the key differences, focusing on what matters: ease of use, features, and price.
Al final, sabrá exactamente qué CRM fits your business like a glove.
Descripción general
We’ve spent hours testing both Copper and SugarCRM, diving into their features and user interfaces.
Our team focused on real-world scenarios, noting ease of use, customization, & how well each platform supports sales workflows.
This comparison reflects our hands-on experience.
¿Quieres un CRM que se integre a la perfección con tus aplicaciones de Google? ¡Disfruta de un flujo de trabajo más fluido!
Precios: It has a free trial. The premium plan starts at $9/month.
Características principales:
- Integración de Google Workspace
- Gestión de contactos
- Gestión de tuberías
SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing today!
Precios: Book your demo plan. The premium plan starts at $19/month.
Características principales:
- Automatización de la fuerza de ventas
- Atención al cliente
- Informes y análisis
¿Qué es Copper CRM?
Think of Copper as your sales sidekick.
It lives right inside Google Workspace—yes, your Gmail, Calendar, and Drive.
It helps you track deals and stay organized—no more jumping between apps.
It’s built for teams that love Google.
Además, explora nuestros favoritos Alternativas al CRM de cobre…
此外，它还可以帮助您轻松处理客户评论。
¡Deja de perder 10 horas semanales ingresando datos manualmente! El software Copper CRM automatiza tu proceso de ventas y se integra a la perfección con Google Workspace.
Beneficios clave
Copper CRM destaca por su simplicidad e integración. Esto es lo que lo hace destacar:
- Integración sin esfuerzo con Google Workspace: Administra tus contactos, acuerdos y proyectos sin salir de tu bandeja de entrada de Gmail.
- Interfaz intuitiva: Copper es fácil de navegar, incluso para principiantes en CRM.
- Gestión visual de tuberías: Obtenga una visión clara de su proceso de ventas y realice un seguimiento de las transacciones con facilidad.
- Entrada automatizada de datos: Copper captura automáticamente la información de contacto de correos electrónicos y otras interacciones, ahorrando tiempo y esfuerzo.
Precios
Todos los precios se facturarán anualmente.
- Motor de arranque:$9/asiento/mes.
- Básico:$23/asiento/mes.
- Profesional:$59/asiento/mes.
- uplead 与 maildoso 对比:$99/asiento/mes.
Ventajas
Contras
What is SugarCRM?
SugarCRM is a flexible CRM built for businesses that need to customize—think big sales teams.
It lets you tailor the software to your exact needs and handles complex sales processes.
Además, explora nuestros favoritos Alternativas a SugarCRM…
此外，它还可以帮助您轻松处理客户评论。
Want to boost sales by 20% in 2025? SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing, manage customers and close more deals.
Beneficios clave
- Open-source platform: Gives you greater flexibility and control.
- Robust sales automation: Streamline your sales processes and boost productivity.
- Excellent reporting tools: Gain valuable insights into your sales performance.
- The mobile app includes access to your CRM data on the go.
- Large community: Tap into a wealth of resources and support.
Precios
SugarCRM offers a free trial to test things out. Their paid plans start at $49 per user per month. Here’s the breakdown:
- Esenciales: $19/user/month, three users minimum.
- Estándar: $59/user/month, ten users minimum.
- 2025 年值得尝试的 11 款最佳即时人工智能 (AI) 替代品 11: $85/user/month, ten users minimum.
- Primer ministro: $135/user/month, ten users minimum.
Ventajas
Contras
Comparación de características
Elegir lo correcto CRM software is key.
Let’s compare the deep features of Copper and SugarCRM.
This helps you find the one for your specific business needs.
1. Google Workspace Integration
- Cobre: This is its superpower. It lives right inside your gmail bandeja de entrada and google calendar. You can log calls or find contacts without leaving Gmail. It works best with Google products.
- SugarCRM: It has good integrations, but it is not built into Gmail. You can connect it, but it’s not the same single platform experience as Copper.
2. Marketing Tools
- Cobre: Offers marketing tools like bulk emails and email sequence automatización in its Professional and Business tiers. It’s focused on simple outreach for pequeñas empresas.
- SugarCRM: Has Sugar Market, a powerful, separate marketing automation module. It handles complex campaigns and website tracking. This is for bigger marketing needs.
3. Sales Focus and Automation
- Cobre: Excels as a pure sales crm. It helps sales reps automate tasks and track deals with a Chrome extension. It’s great for clear sales process visibility.
- SugarCRM: Offers Sugar Sell, which includes guided selling and robust forecasting. It’s a complete sales management tool with powerful workflow automation and advanced capabilities.
4. Service and Support
- Cobre: Includes online support and enhanced support in higher tiers. It is focused on good help for its customers.
- SugarCRM: Offers Sugar Serve for dedicated service teams. This module has service automation and strong service features for managing customer experience and tickets.
5. Customization and Flexibility
- Cobre: Is simpler. You can create pipelines and set up basic workflows. It’s less customizable but very fast to use.
- SugarCRM: You can customize SugarCRM heavily. It’s an enterprise-level plans crm platform. It lets you build drag-and-drop workflows and change the system for very specific business needs.
6. Pricing Structure
- Cobre: Has more affordable crm crm prices. Plans start low for small businesses and scale up. There is a free trial, but no true free plan or free version.
- SugarCRM: SugarCRM pricing is higher. Plans like sugar professional often require a ten user minimum and are billed annually. SugarCRM cost quickly rises for the full suite.
7. Contact and Lead Management
- Cobre: Automatically adds new contacts from your gmail inbox. It is focused on building relationships through contact management.
- SugarCRM: Offers lead scoring and lead management. It’s designed for complex tracking of leads and customers from the start.
8. Platform Modules
- Cobre: Operates as a single tool, mainly focused on sales.
- SugarCRM Is a single platform with different parts: Sugar Sell, Sugar Serve, and Sugar Market.23 This covers sales, service, and marketing and service.
9. Advanced Tools
- Cobre: Features include multiple pipelines and easy tasks directly from gmail inbox.
- SugarCRM: Offers very advanced tools like geo mapping, sugar enterprise features, and deeper software development tools.
What to Look For When Choosing The Right CRM Tool?
- Check if the per-month cost includes basic support.
- Look for seamless calendar integration with Gmail and Google Calendar.
- Does the crm platform offer unlimited users or a strict ten users limit?
- Compare crm alternatives like Salesforce against the leading crm in your industry.
- Evaluate SugarCRM‘s open source crm model versus Copper’s easy-to-use gmail extension.
- If you use Google Docs or Google Sheets, look closely at Copper’s integration with these Google products.
- Consider the value of automated emails and email templates for new lead nurturing.
- Review the pricing: Are you paid monthly or billed annually? Look at the final user per month cost.
- Pequeña empresa teams need to be able to easily track clients and projects without manual data entry.
- Understand which plan (like Copper’s professional plan or starter plan) unlocks core features like advanced workflows.
- Assess how the chosen system will affect your sales performance and overall product performance.
- For enterprise needs, check for manufacturing features and the ability to scale for many employees.
- Don’t forget to look at the functionality for managing revenue and the date of customer interaction.
Veredicto final
Entonces, ¿cuál gana? Depende de tus necesidades.
For teams deep in Google Workspace, Copper CRM is a clear choice.
It’s easy. It works right with your Gmail.
If you need big changes and lots of power, SugarCRM is strong.
But it’s complex. You’ll pay more, too. We’ve used both. We get it.
Picking a CRM is tough. But we hope this helps. Think about your team’s size.
Think about your budget. Choose the one that fits you best.
We’ve done the work; you pick.
Más de Copper CRM
A continuación se muestra una breve comparación de Copper CRM con estas soluciones de software:
- CRM de cobre frente a Pipedrive: Copper CRM se destaca en la integración de Google Workspace y la gestión de contactos, mientras que Pipedrive se centra en la gestión visual del flujo de ventas para organizaciones orientadas a las ventas.
- Cobre vs. GoHighLevelCopper es ideal para equipos que usan Google. Es fácil de usar y está integrado en Gmail. GoHighLevel es una herramienta más completa para las necesidades de las agencias de marketing. Ofrece una automatización más potente y permite gestionar múltiples clientes.
- CRM de cobre frente a Keap: Copper CRM proporciona una integración perfecta con Google para un CRM simplificado, mientras que Keap ofrece una sólida automatización de ventas y marketing con amplias funciones.
- CRM de cobre frente a ActiveCampaign: Copper CRM ofrece una integración intuitiva con Google Workspace para gestionar las interacciones con los clientes, mientras que ActiveCampaign se centra en la automatización avanzada del marketing y la segmentación detallada de los clientes.
- CRM de cobre frente a Hubspot: Copper CRM prioriza la integración profunda de Google Workspace y la facilidad de uso, mientras que HubSpot ofrece un conjunto integral de herramientas de marketing, ventas y servicios.
- CRM de cobre frente a Clickfunnels: Copper CRM es un sistema de gestión de relaciones con los clientes, mientras que ClickFunnels es un constructor de embudos de ventas especializado diseñado para generar clientes potenciales y automatizar las ventas.
- CRM de cobre frente a la gente común: Copper CRM ofrece una sólida integración con Google Workspace para la gestión de ventas y contactos, mientras que Folk enfatiza la organización y personalización de contactos simples y colaborativas.
- CRM de cobre frente a Instantly: Copper CRM ofrece una experiencia de CRM completa con integración con Google Workspace, mientras que Instantly es principalmente una herramienta de difusión por correo electrónico para campañas de correo electrónico frío.
- CRM de cobre frente a ClickUp: Copper CRM es un CRM especializado estrechamente integrado con Google Workspace, mientras que ClickUp es una plataforma de gestión del trabajo versátil que incluye funcionalidades de CRM, entre muchas otras.
- CRM de cobre frente a CRM de lunes: Copper CRM ofrece una experiencia de CRM sencilla y centrada en Google, mientras que Monday CRM ofrece flujos de trabajo visuales altamente personalizables y sólidas funciones de gestión de proyectos.
- CRM de cobre frente a CRM de cápsula: Copper CRM ofrece una integración profunda con Google Workspace y sólidas funciones de canal de ventas, mientras que Capsule CRM es un administrador de contactos más simple enfocado en el seguimiento básico de ventas.
- CRM de cobre frente a Insightly: Copper CRM se centra en la integración de Google Workspace y en los canales de ventas intuitivos, mientras que Insightly ofrece un CRM más amplio con gestión de proyectos y automatización avanzada del flujo de trabajo.
- CRM de cobre frente a CRM de Freshsales: Copper CRM ofrece un CRM contextual con canales visuales e integración con Google, mientras que Freshsales CRM ofrece puntuación de clientes potenciales impulsada por IA, análisis avanzados y comunicación integrada.
- CRM de cobre frente a Salesforce: Copper CRM ofrece una solución intuitiva y perfectamente integrada con Google Workspace. Salesforce, a su vez, es un CRM empresarial altamente personalizable y completo con un amplio conjunto de funciones.
More of SugarCRM
Here’s a brief comparison of SugarCRM with these software solutions:
- SugarCRM vs Pipedrive: SugarCRM provides broad customization and flexible deployment for various business needs; Pipedrive is a sales-focused CRM with a visual pipeline, prioritizing ease of use for small to medium businesses.
- SugarCRM vs GoHighLevel: GoHighLevel vs SugarCRM: Which CRM Platform is Best in 2025?: GoHighLevel is an all-in-one platform for marketing agency needs. It helps them manage multiple clients. SugarCRM is a custom CRM for larger companies. It helps them analyze data and tailor their sales process.
- SugarCRM vs Keap: SugarCRM offers robust, highly customizable CRM features for sales and marketing automation, scaling for larger teams; Keap (formerly Infusionsoft) is a marketing automation and sales CRM designed primarily for small businesses.
- SugarCRM vs ActiveCampaign: SugarCRM focuses on extensive sales management and customization for complex pipelines; ActiveCampaign excels in user-friendly marketing automation, email campaigns, and lead segmentation.
- SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
- SugarCRM vs Clickfunnels: SugarCRM is a robust customer relationship management platform; ClickFunnels is a specialized tool for building sales funnels, landing pages, and automating sales processes.
- SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
- SugarCRM vs Instantly: SugarCRM offers a broad CRM solution for sales force automation and customer management; Instantly specializes in automated cold email outreach and lead generation campaigns.
- SugarCRM vs ClickUp: SugarCRM is a dedicated CRM for sales, marketing, and service automation; ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
- SugarCRM vs Monday: SugarCRM offers extensive customization and robust automation for sales and marketing; Monday CRM provides highly visual, customizable workflows for various business processes, including CRM.
- SugarCRM frente a Capsule CRM: SugarCRM delivers a highly customizable and scalable CRM with advanced features; Capsule CRM is a simpler, more affordable contact management solution for small to medium-sized businesses.
- SugarCRM vs Insightly: SugarCRM offers extensive customization for complex sales processes and reporting; Insightly combines CRM with project management, focusing on ease of use for small to medium businesses.
- SugarCRM vs Freshsales: SugarCRM provides deep customization and advanced automation for sales and marketing; Freshsales CRM offers an intuitive interface with AI-powered lead scoring and integrated sales automation.
- SugarCRM vs Salesforce: SugarCRM offers an open-source option with significant customization potential; Salesforce is a leading cloud-based CRM with extensive features, broad integrations, and a vast ecosystem, albeit at a higher complexity.
Preguntas frecuentes
Is Copper CRM easier to use than SugarCRM?
Yes, Copper CRM is generally easier, especially if your team uses Google Workspace. It integrates directly with Gmail, Calendar, and Drive, making it simple to get started. SugarCRM has more features, but it can be complex to set up and learn.
Which CRM is better for a large sales team?
SugarCRM is often better for large sales teams. It offers advanced customization, reporting, and sales forecasting. These features help manage complex sales processes and large volumes of datos. Copper CRM works well for smaller teams or those focused on simplicity.
Does Copper CRM or SugarCRM offer better mobile access?
Copper CRM’s mobile app is considered more user-friendly. It’s designed for quick updates and easy access on the go. While SugarCRM has a mobile app, it’s often viewed as less intuitive, especially for users who need to hacer updates rapidly.
How does pricing compare between Copper CRM and SugarCRM?
Copper CRM has a more straightforward per-user pricing model, starting at a set monthly rate. SugarCRM’s pricing is more complex, with different editions and minimum user requirements, often leading to higher costs for larger teams or those needing advanced features.
Which CRM integrates better with Google Workspace tools?
Copper CRM is built for seamless Google Workspace integration. It works directly within Gmail, Calendar, and Drive. SugarCRM can integrate with Google tools, but it doesn’t have the same level of native integration as Copper.
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