SugarCRM vs Bitrix24: Which CRM Tool Wins in 2025?

von | Apr. 6, 2025

Gewinner
sugarcrm
8.5
  • Vertriebsautomatisierung
  • Integration
  • Marketing-Automatisierung
  • Landing Pages
  • Security Overview
  • Kostenlose Testversion verfügbar
  • Kostenpflichtige Pläne ab 19 $/Monat
Zweiter
Bitrix24
6.5
  • Kontaktverwaltung
  • Vertriebspipeline
  • KI-Inhaltsassistent
  • E-Mail-Marketing
  • Verkaufsanalysen
  • Kostenlose Testversion verfügbar
  • Kostenpflichtige Pläne ab 49 $/Monat
Unbenanntes Design 4 1

Die richtige Wahl Recherche et vérification d'e-mails, préchauffage des e-mails. ist hart, nicht wahr?

You’re looking at SugarCRM vs Bitrix24, and it’s like, which one actually helps your business grow?

You don’t want to mess this up.

We’re breaking down SugarCRM vs Bitrix24 to see which Recherche et vérification d'e-mails, préchauffage des e-mails. tool wins in 2025.

We’ll look at the important stuff, like how easy they are to use, what they cost, and what they can actually do for you.

Let’s find the best fit!

Überblick

To provide a clear comparison, our team dove deep.

We tested both SugarCRM and Bitrix24, exploring their core features and user interfaces.

This hands-on experience allows us to give you a real, practical look at how these CRMs perform.

SugarCRM CTA

Unternehmen using SugarCRM see an average 15% improvement in sales cycle efficiency.

8.5von 10

Preise: It has a free trial. The premium plan starts at $19/month.

Hauptmerkmale:

  • Advanced Customization.
  • Sales Forecasting.
  • Workflow-Automatisierung.
Bitrix24 CTA

Improve team collaboration by 25% with Bitrix24’s integrated tools. Test it out!

6.5von 10

Preise: It has a free trial. The premium plan starts at $49/month.

Hauptmerkmale:

  • Task Management.
  • Website Baumeister.
  • Contact Center.

What is SugarCRM?

SugarCRM is a flexible Recherche et vérification d'e-mails, préchauffage des e-mails. built for businesses that need to customize—think big sales teams.

It lets you tailor the software to your exact needs and handles complex sales processes.

Entdecken Sie auch unsere beliebtesten SugarCRM alternatives

SugarCRM CTA
SugarCRM
8.5

Businesses using SugarCRM see an average 15% improvement in sales cycle efficiency. Use it today!

Hauptvorteile

  • Advanced customization is powerful.
  • Sales forecasting is precise.
  • Automation saves significant time.
  • Improved sales cycle efficiency by 15%.

Preise

Alle Pläne werden jährliche Abrechnung.

  • Grundlegende Informationen: $19/user/month, three users minimum.
  • Standard: $59/user/month, ten users minimum.
  • Fortschrittlich: $85/user/month, ten users minimum.
  • Premier: $135/user/month, ten users minimum.
Bild 25

Pros

  • Hochgradig anpassbare Plattform.
  • Robust workflow automation.
  • Strong sales forecasting tools.
  • Good for complex sales processes.
  • Scales well with large teams.

Nachteile

  • Steilere Lernkurve.
  • Interface can feel outdated.
  • Initial setup takes time.
  • Higher cost than some rivals.

What is Bitrix24

Bitrix24? It’s a whole Geschäft suite.

CRM, project management, website building – it’s all there.

Entdecken Sie auch unsere beliebtesten Bitrix24-Alternativen

Bitrix24 CTA
Bitrix24
6.5

Improve team collaboration by 25% with Bitrix24’s integrated tools. Test it out!

Hauptvorteile

  • Free plan for small teams is great.
  • Combines CRM, tasks, and communication.
  • Improves team collaboration by 25%.
  • Task management increases productivity by 20%.
  • Contact center enhances customer service.

Preise

Alle Pläne werden jährliche Abrechnung.

  • Basic: 49 $/Organisation/Monat, 5 Benutzer.
  • Standard: $87/organization/month, 50 Users.
  • Professional: $175/organization/month, 100 Users.
  • Unternehmen: $350/organization/month, 250 Users.
Bitrix24 Pricing

Pros

  • Sehr erschwingliche Preise.
  • Bietet einen kostenlosen Plan.
  • Enthält viele Funktionen.
  • Ideal für die Zusammenarbeit.
  • Einfach zu navigierende Benutzeroberfläche.

Nachteile

  • Feature overload is a problem.
  • Interface can be confusing.
  • Customer support is variable.
  • Mobile app has limitations.

Future Comparison

Alright, let’s dive into the core of Bitrix24 vs SugarCRM.

We’re comparing key features to help you decide which CRM software better fits your needs.

This breakdown focuses on practical differences for solid customer relationship management.

1. Dashboard Customization

  • SugarCRM: SugarCRM offers a highly customizable dashboard. With various widgets and layouts, you can tailor it to show exactly the data you need.
  • Bitrix24: Offers a more pre-set dashboard, though it’s still adaptable. It might be quicker to get started, but less flexible long-term.
SugarCRM Integration

2. Benutzerfreundlichkeit und Benutzeroberfläche

  • SugarCRM: Can have a steeper learning curve, especially for new users. Its depth means more training may be needed.
  • Bitrix24: Generally considered more intuitive, with a modern interface. This contributes to its overall ease of use.

3. Module Variety and Functionality

  • SugarCRM has robust modules for sales, marketing, and service and is built for complex business processes.
  • Bitrix24: Combines CRM with project management, collaboration tools, and website building. This all-in-one approach is a key differentiator.

4. On-Premise and Cloud Deployment

  • SugarCRM: Provides flexible deployment options, including on-premise installations. This is great for businesses with strict data security needs.
  • Bitrix24: Primarily a cloud-based solution, though it does offer an on-premise option. This cloud focus makes it accessible and scalable.

5. Customer Support and Training

  • SugarCRM: Relies heavily on its partner network for customer support. This can mean varied levels of assistance.
  • Bitrix24: Offers direct support, including online chat, phone, and email. They also offer a large knowledge base.

6. Sales Funnel Management

  • SugarCRM provides deep funnel analysis and Berichterstattung. It allows you to track every stage of the sales process in detail.
  • Bitrix24: Offers visual sales funnels, but they might not be as granular as SugarCRM’s.
Bitrix24 CRM

7. Third-Party Integrations

  • SugarCRM has a large marketplace of third-party integrations, which allows you to connect it with many other business tools.
  • Bitrix24: Also integrates with various tools, but its strength is its built-in features. Fewer integrations may be needed.

What to Look For When Choosing The Right CRM Tool?

  • Consider your team’s Google Workspace reliance.
  • Evaluate the need for deep customization.
  • Factor in long-term scalability and the size of the company.
  • Assess the importance of the mobile accessibility for your team.
  • Think about the complexity of your current sales management process.
  • Analyze your budget against the requirements of each CRM software.
  • Determine the level of vendor support you’ll need.

Instantanément vs UpLead

Also, wer gewinnt?

It’s tough, but we lean towards Bitrix24. 

It’s just easier to use, especially if you’re new to CRM. 

Plus, it has many tools in one place. SugarCRM is powerful, but it can be overwhelming.

We’ve used both, and for most businesses, Bitrix24 gets you going faster.

Want a CRM that’s simple but strong?

Bitrix24 is our pick. 

Trust us, and we’ve done the work, so you don’t have to.

More of SugarCRM

Here’s a brief comparison of SugarCRM with these software solutions:

  • SugarCRM vs Gohighlevel: SugarCRM is a comprehensive CRM focused on sales, marketing, and service, offering extensive customization; GoHighLevel is an all-in-one platform for agencies, emphasizing marketing automation, lead generation, and sales tools.
  • SugarCRM vs Pipedrive: SugarCRM provides broad customization and flexible deployment for various business needs; Pipedrive is a sales-focused CRM with a visual pipeline, prioritizing ease of use for small to medium businesses.
  • SugarCRM vs Keap: SugarCRM offers robust, highly customizable CRM features for sales and marketing automation, scaling for larger teams; Keap (formerly Infusionsoft) is a marketing automation and sales CRM designed primarily for small businesses.
  • SugarCRM vs ActiveCampaign: SugarCRM focuses on extensive sales management and customization for complex pipelines; ActiveCampaign excels in user-friendly marketing automation, email campaigns, and lead segmentation.
  • SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
  • SugarCRM vs Clickfunnels: SugarCRM is a robust customer relationship management platform; ClickFunnels is a specialized tool for building sales funnels, landing pages, and automating sales processes.
  • SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
  • SugarCRM vs. Instantly: SugarCRM offers a broad CRM solution for sales force automation and customer management; Instantly specializes in automated cold email outreach and lead generation campaigns.
  • SugarCRM vs. ClickUp: SugarCRM is a dedicated CRM for sales, marketing, and service automation; ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
  • SugarCRM vs Monday: SugarCRM offers extensive customization and robust automation for sales and marketing; Monday CRM provides highly visual, customizable workflows for various business processes, including CRM.
  • SugarCRM vs. Capsule CRM: SugarCRM delivers a highly customizable and scalable CRM with advanced features; Capsule CRM is a simpler, more affordable contact management solution for small to medium-sized businesses.
  • SugarCRM vs Insightly: SugarCRM offers extensive customization for complex sales processes and reporting; Insightly combines CRM with project management, focusing on ease of use for small to medium businesses.
  • SugarCRM vs Freshsales: SugarCRM provides deep customization and advanced automation for sales and marketing; Freshsales CRM offers an intuitive interface with AI-powered lead scoring and integrated sales automation.
  • SugarCRM vs Salesforce: SugarCRM offers an open-source option with significant customization potential; Salesforce is a leading cloud-based CRM with extensive features, broad integrations, and a vast ecosystem, albeit at a higher complexity.

Mehr von Bitrix24

Hier ist ein kurzer Vergleich von Bitrix24 mit diesen Softwarelösungen:

  • Bitrix24 vs Gohighlevel: Bitrix24 is an all-in-one workspace with CRM, project management, and collaboration tools, while GoHighLevel is a sales and marketing platform emphasizing automation and lead generation.
  • Bitrix24 vs. Pipedrive: Bitrix24 bietet eine umfassende Suite einschließlich CRM und Projektmanagement, während Pipedrive sich auf die intuitive visuelle Verwaltung der Vertriebspipeline konzentriert.
  • Bitrix24 vs Keap: Bitrix24 offers a wide range of collaboration and CRM features, while Keap excels in marketing automation and detailed sales process management.
  • Bitrix24 vs. ActiveCampaign: Bitrix24 ist eine umfangreiche Business-Suite, während ActiveCampaign auf erweiterte Marketingautomatisierung, E-Mail-Kampagnen und Lead Nurturing spezialisiert ist.
  • Bitrix24 vs. Hubspot: Bitrix24 bietet einen umfangreichen Funktionsumfang für Geschäftsabläufe, oft mit einer steileren Lernkurve; HubSpot bietet eine benutzerfreundliche, integrierte Marketing-, Vertriebs- und Serviceplattform.
  • Bitrix24 vs. Clickfunnels: Bitrix24 ist ein umfassendes Geschäftsverwaltungssystem mit CRM; ClickFunnels ist in erster Linie ein Tool zum Erstellen von Verkaufstrichtern und Zielseiten.
  • Bitrix24 vs. Folk: Bitrix24 ist eine allumfassende Plattform für verschiedene Geschäftsfunktionen; Folk ist ein fokussierteres, kollaboratives Kontaktmanagementsystem.
  • Bitrix24 vs LeadFuze 2024 年评测:值得吗?: Bitrix24 bietet eine breite Palette an Business-Tools, darunter CRM; Instantly ist auf automatisierte Kaltakquise per E-Mail und Verkaufsrhythmen spezialisiert.
  • Bitrix24 vs Klick nach oben: Bitrix24 ist eine integrierte Plattform für CRM, Projektmanagement und Zusammenarbeit; ClickUp ist ein vielseitiges Arbeitsmanagement-Tool mit anpassbaren Ansichten.
  • Bitrix24 vs. Monday: Bitrix24 bietet eine umfassende Geschäftslösung mit CRM; Monday CRM bietet hochvisuelle und anpassbare Workflows für das Projekt- und Kundenmanagement.
  • Bitrix24 vs. Capsule: Bitrix24 ist eine funktionsreiche Plattform mit CRM, Aufgabenverwaltung und Zusammenarbeit; Capsule CRM ist ein einfacherer, optimierter Kontakt- und Vertriebspipeline-Manager.
  • Bitrix24 vs. Insightly: Bitrix24 ist eine umfassende Business-Suite mit robusten Tools für Zusammenarbeit und Projekte; Insightly ist ein CRM mit integrierten Projektmanagementfunktionen, das oft von kleineren Unternehmen bevorzugt wird.
  • Bitrix24 vs. Freshsales: Bitrix24 bietet neben CRM eine breite Palette an Geschäftsfunktionen; Freshsales CRM ist eine vertriebsorientierte Plattform mit KI-gestützten Erkenntnissen für das Lead- und Deal-Management.
  • Bitrix24 vs. Salesforce: Bitrix24 bietet eine Komplettlösung für Unternehmen unterschiedlicher Größe, einschließlich CRM; Salesforce ist ein führendes, hochgradig anpassbares und skalierbares CRM auf Unternehmensebene mit umfangreichen Funktionen.

Häufig Gestellte Fragen

Is SugarCRM or Bitrix24 better for small businesses?

Bitrix24 might be a better fit for smaller businesses due to its easier learning curve and more affordable pricing plans.

Can I use Bitrix24 and SugarCRM on my phone?

Yes, both platforms offer mobile apps for iOS and Android devices, allowing you to access and manage your CRM data on the go.

What are the main differences in pricing between SugarCRM and Bitrix24?

SugarCRM generally has a higher starting price point. Bitrix24 offers a free plan with limited features and more affordable paid plans for small businesses.

Which CRM has better reporting and analytics features?

SugarCRM is often considered to have more robust reporting and analytics capabilities, allowing for deeper insights into sales performance and customer behavior.

Can I try SugarCRM or Bitrix24 before I commit?

Yes, both platforms offer free trials. This allows you to test their features and see which one better suits your specific needs and workflow.