Capsule CRM vs Close CRM: Best CRM for Small Business in 2025

von | 21. Februar 2025

Gewinner
capsule
8.5
  • Kontaktverwaltung
  • Vertriebspipeline
  • KI-Inhaltsassistent
  • E-Mail-Marketing
  • Verkaufsanalysen
  • Kostenloser Plan verfügbar
  • Kostenpflichtige Tarife ab $18/Monat
Zweiter
CRM schließen
7.0
  • CRM Überblick
  • Kommunikation
  • Automation
  • Cool integrations
  • Vertriebs-KI
  • Kostenloser Plan verfügbar
  • Kostenpflichtige Tarife ab $35/Monat
capsule crm vs close crm

Die Wahl des richtigen CRM can feel like navigating a maze, especially for small businesses. 

Are you tired of spreadsheets and sticky notes?

Do you wish there were a more straightforward way to manage your customer relationships?

In this Capsule CRM vs Close CRM comparison, we’ll explain everything you need to know to pick the perfect CRM for your small business. 

We’ll explore pricing, features, and ease of use so you can make a wise decision.

Let’s find the CRM that helps your business thrive!

Überblick

We tested both Capsule CRM and Close CRM. We looked at their features.

We checked their prices. We also used them to see how easy they are to use.

Our testing and research helped us make this comparison.

It will help you pick the right CRM for your Kleinunternehmen.

Kapsel-CTA

Want a simple yet powerful CRM to organize your customer relationships? Try Capsule CRM today and see the difference!

8.5von 10

Preise: Es gibt einen kostenlosen Plan. Der Premium-Plan beginnt bei $18/Monat.

Hauptmerkmale:

  • Kontaktverwaltung
  • Vertriebspipeline
  • Aufgabenverwaltung
CRM-Logo schließen

Close CRM’s built-in calling, email sequences, and automation boost sales and productivity. Start your 14-day free trial today!

7von 10

Preise: It has a free plan. The premium plan starts at $35/month.

Hauptmerkmale:

  • Integrierte Anruffunktion
  • Email Sequencing
  • Management der Vertriebs-Pipeline

What is Capsule CRM?

Ever wish you had a simple place to keep track of all your customer information?

Capsule CRM is designed for easy use and helps small businesses manage contacts, deals, and communication.

Think of it as your digital Rolodex, but way more powerful.

Entdecken Sie auch unsere beliebtesten Capsule alternatives

Kapsel-CTA
Kapsel
8.5

Want to streamline your sales pipeline? Capsule CRM offers a robust contact management system with intuitive tools. Don’t lose leads! Experience the power of this leading CRM software.

Hauptvorteile

  • Benutzerfreundliche Oberfläche: Capsule CRM is known for its intuitive design and ease of use.
  • Erschwingliche Preise: It’s one of the most budget-friendly CRMs on the market.
  • Great for small businesses: Its simplicity and focus on essential features make it perfect for small teams.
  • Mobile App: Access your customer data and manage your sales pipeline on the go.
  • Integrates with popular tools: Connects with G Suite, Mailchimp, Zapier, and more.

Preise

Alle Pläne werden jährliche Abrechnung.

  • Anlasser: 18 $/Benutzer/Monat.
  • Wachstum: 36 $/Benutzer/Monat.
  • Fortschrittlich: 54 $/Benutzer/Monat.
  • Ultimativ: 72 $/Benutzer/Monat.
Bild 24

Pros

  • Nahtlose Integrationen
  • Zentralisierte Kontaktverwaltung
  • Tolles Kontaktmanagement.
  • Effektive Tools für die Vertriebspipeline.
  • Integriert sich in beliebte Apps.

Nachteile

  • Fewer integration.
  • Berichterstattung could be more robust.
  • Kein integrierter Telefonsupport.
  • Lacks advanced customization.

Was ist Close CRM?

Close CRM is a sales-focused CRM built for closing deals.

It helps sales teams track leads and manage their pipelines.

It’s designed to make sales reps more efficient.

Think of it as your sales command center.

Entdecken Sie auch unsere beliebtesten CRM-Alternativen schließen

CRM-Logo schließen
CRM schließen
7.0

Boost sales and productivity with Close CRM’s built-in calling, email sequences, and automation. Start your 14-day free trial today!

Hauptvorteile

  • Integrierte Anruffunktion: Tätigen und empfangen Sie Anrufe direkt in Close.
  • Leistungsstark E-Mail-Sequenzen: Automatisieren Sie Ihre Kontaktaufnahme und Nachfassaktionen.
  • Advanced reporting: Track your progress and identify areas for improvement.
  • Automatisierung des Verkaufs: Rationalisieren Sie sich wiederholende Aufgaben und sparen Sie Zeit.
  • Engagierte Unterstützung: Holen Sie sich bei Bedarf Hilfe von ihrem Expertenteam.

Preise

Alle Pläne werden jährliche Abrechnung.

  • Grundlegende Informationen: $35/Sitzplatz/Monat.
  • Wachstum: 99 $/Sitz/Monat.
  • Skala: $139/Sitzplatz/Monat.
CRM-Preise schließen

Pros

  • Beste integrierte Anruffunktion.
  • Das spart mir so viel Zeit.
  • Die E-Mail-Sequenzen sind überzeugend.
  • Die Berichterstattung gibt mir wertvolle Einblicke.
  • Das Support-Team ist zuvorkommend.

Nachteile

  • Teurer als einige CRMs.
  • Die Schnittstelle kann anfangs etwas überwältigend sein.
  • Die mobile Anwendung könnte robuster sein.
  • Es hat eine steile Lernkurve.

Funktionsvergleich

Let’s dive into a detailed comparison of Capsule CRM and Close CRM.

We’ll examine key features side-by-side to determine which CRM solution best suits your Kleinunternehmen needs.

1. Contact Management & Customer Data

Capsule CRM excels at contact management.

It offers a clean interface for storing customer data, including contact details, communication history, and notes.

Close CRM also handles contacts but focuses more on the sales process tied to those contacts.

While both store customer data, Capsule caters to broader relationship tracking.

Close emphasizes sales-specific information like deal stages and close offers.

Capsule Contact Management

2. Sales Pipeline & Workflow

Both platforms offer sales pipeline management. Capsule CRM provides a simple visual pipeline.

You can track deals as they move through stages.

Close CRM offers a more robust and customizable pipeline.

Its workflow automation features help streamline the sales process, allowing for more complex sales automation.

3. Communication & Customer Relationship Management

Close CRM integrates calling and emailing directly into the platform.

This makes communication tracking seamless.

It even offers a power dialer. Capsule CRM relies more on integrations with other communication tools.

Close CRM is more of an all-in-one sales communication hub.

Capsule focuses on being a core customer relationship management system, allowing for integrations to handle other tasks.

4. Reporting & Analytics

Both CRMs offer reporting features. Close CRM’s reporting is more sales-focused.

It provides detailed insights into sales performance.

Capsule CRM offers more general reports on contacts and activities.

Close offers more granular sales-specific metrics.

5. Integrationen

Capsule CRM integrates with many popular business apps.

This extends its functionality. Close CRM also offers integrations.

However, its integrations are more focused on sales and marketing tools.

Both platforms offer many ways to connect with other software, but the focus differs.

Using Close CRM

6. Marketing-Automatisierung

Neither Capsule nor Close offers native full-fledged marketing automation features.

However, Capsule integrates with tools like Transpond to provide this functionality.

Close integrates with marketing automation platforms like HubSpot to pass leads and customer data seamlessly.

7. Kundenservice

Both platforms offer customer support.

Capsule CRM offers email support and a help center. Close CRM provides email and chat support.

They also have a learning center with resources.

Both provide adequate support, but Close may offer more readily available assistance.

What to Look for When Choosing the Best CRM For Small Business?

Here are some key considerations when choosing between Capsule CRM and Close CRM:

  • Team Size and Structure: Close CRM suits larger, dedicated sales teams better. Capsule CRM is a good fit for smaller businesses with simpler sales processes.
  • Haushalt: Capsule CRM is more budget-friendly, especially for startups. Close CRM is a more significant investment.
  • Sales Complexity: If your sales process involves many stages and touchpoints, Close CRM’s automation and reporting will be more valuable. For more straightforward sales, Capsule is often sufficient.
  • Integrationsbedarf: Consider your other tools. Check if your must-have apps integrate seamlessly with your CRM choice.
  • Ease of Use vs. Power: Capsule CRM is known for its ease of use. Close CRM has more advanced features, but this comes with a steeper learning curve.
  • Mobiler Zugriff: If your team needs a strong mobile experience, carefully evaluate the mobile apps on both platforms.
  • Long-term Goals: In Betracht ziehen your business’s future growth. Choose a CRM that can scale with your needs.

Endgültiges Urteil

Choosing between Capsule CRM and Close CRM depends on your specific needs.

Capsule CRM is an excellent choice for a Kleinunternehmen looking for a simple, affordable CRM.

It’s easy to use and covers the basics well.

Close CRM is a better investment if you have a larger sales team and need powerful sales automation and reporting.

It’s more expensive, but its features are designed to boost sales Leistung.

We’ve tested both, and most kleine Unternehmen are just starting.

Kapsel CRM offers the best balance of features and affordability.

We hope this comparison has helped you make the right choice for your business!

More of Capsule CRM

Here’s a brief comparison of Capsule CRM with these software solutions:

  • Capsule CRM vs Gohighlevel: Capsule CRM excels in straightforward contact management and sales pipelines, while GoHighLevel provides a comprehensive platform for sales, marketing automation, and lead generation.
  • Capsule CRM vs Pipedrive: Capsule CRM offers a simple solution for managing contacts and sales, whereas Pipedrive is a visually driven sales pipeline management tool.
  • Capsule CRM vs Keap: Capsule CRM focuses on simplicity and affordability for contact and sales tracking; Keap offers extensive marketing and sales automation features, often at a higher cost.
  • Capsule CRM vs ActiveCampaign: Capsule CRM offers solid contact and pipeline management, while ActiveCampaign delivers powerful marketing automation, email campaigns, and advanced segmentation.
  • Capsule CRM vs Hubspot: Capsule CRM is a user-friendly, affordable CRM for managing customer interactions; HubSpot provides a vast suite of marketing, sales, and service tools, with free and scalable paid options.
  • Capsule CRM vs Clickfunnels: Capsule CRM is a tool for managing customer relationships; ClickFunnels specializes in building sales funnels and optimizing conversion processes.
  • Capsule CRM vs Folk: Capsule CRM is a simple contact management solution, whereas Folk emphasizes collaborative contact organization and enrichment with modern features.
  • Capsule CRM vs Instantly: Capsule CRM focuses on general contact and sales management; Instantly is tailored for automated cold email outreach and sales engagement.
  • Capsule CRM vs Clickup: Capsule CRM is a dedicated CRM solution, while ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
  • Capsule CRM vs Monday CRM: Capsule CRM offers simple contact and sales pipeline management; Monday CRM provides highly customizable visual workflows and extensive team collaboration features.
  • Capsule CRM vs Insightly: Capsule CRM focuses on ease of use and contact tracking, while Insightly offers a more comprehensive CRM with advanced project management features.
  • Capsule CRM vs Freshsales CRM: Capsule CRM prioritizes simplicity in sales and contact management, while Freshsales CRM offers a more robust sales platform with AI-powered insights and advanced analytics.
  • Capsule CRM vs Salesforce: Capsule CRM is ideal for small to medium businesses seeking a simple, affordable CRM; Salesforce is an enterprise-grade CRM with extensive customization and scalability for large organizations.
  • Capsule CRM vs Zendesk: Capsule CRM focuses on sales and customer relationship management, while Zendesk is primarily a customer service platform that excels in ticketing and support solutions.

Mehr von Close CRM

Im Folgenden finden Sie einen kurzen Vergleich von Close CRM mit diesen Softwarelösungen:

  • CRM schließen gegen Gohighlevel: Close CRM konzentriert sich auf Vertriebsteams mit integrierten Anrufen und E-Mails für mehr Effizienz, während GoHighLevel eine All-in-One-Plattform ist, die Vertrieb, Marketingautomatisierung und Lead-Generierung integriert.
  • CRM schließen vs. Pipedrive: Close CRM legt den Schwerpunkt auf robuste Kommunikationstools und Automatisierung für den Innendienst. Gleichzeitig ist Pipedrive für sein intuitives visuelles Vertriebs-Pipeline-Management für kleine bis mittlere Unternehmen bekannt.
  • CRM schließen vs. Keap: Close CRM ist ein vertriebsorientiertes CRM mit integrierten Anruf- und E-Mail-Sequenzen, während Keap eine umfassendere Marketingautomatisierung und E-Commerce-Integrationen bietet.
  • Close CRM gegenüber ActiveCampaign: Close CRM zeichnet sich durch optimierte Vertriebsprozesse und Kommunikationstools aus, während ActiveCampaign eine umfassendere Marketing-Automatisierung, erweiterte Segmentierung und detaillierte Verfolgung der Customer Journey bietet.
  • CRM schließen vs. HubSpot: Close CRM wurde für Vertriebsteams entwickelt und legt den Schwerpunkt auf integrierte Anrufe und schnelle Geschäftsabschlüsse, während HubSpot eine breitere Suite anbietet, die Marketing, Vertrieb und Kundenservice umfasst.
  • Close CRM vs. Clickfunnels: Close CRM ist ein vertriebsorientiertes CRM für die Verwaltung von Leads und Geschäftsabschlüssen; ClickFunnels ist ein spezialisiertes Tool für den Aufbau von Verkaufstrichtern und die Optimierung von Konversionen.
  • CRM schließen vs. Folk: Close CRM ist ein vertriebsorientiertes CRM mit robuster Vertriebsautomatisierung und integrierter Kommunikation, während Folk eine flexible, kollaborative Kontaktverwaltung mit Schwerpunkt auf Organisation und einfacher Kontaktaufnahme bietet.
  • CRM vs. Sofort schließen: Close CRM bietet ein umfassendes Vertriebs-CRM mit integrierter Anruf- und weitergehender Vertriebsautomatisierung, während Instantly auf die Erreichbarkeit und Zustellbarkeit von E-Mails in großem Umfang spezialisiert ist.
  • CRM schließen vs. Clickup: Close CRM ist ein spezielles Vertriebs-CRM für Pipeline-Management und Kommunikation, während ClickUp ein vielseitiges Arbeitssystem mit Projektmanagement, Aufgabenorganisation und anpassbaren CRM-Funktionen ist.
  • CRM schließen vs. Montag CRM: Close CRM ist ein spezialisiertes Vertriebs-CRM mit fortschrittlicher Automatisierung für den Abschluss von Geschäften. Monday CRM ist ein visuelles Arbeitssystem, das anpassbare Arbeitsabläufe für verschiedene Geschäftsfunktionen, einschließlich Vertrieb, bietet.
  • Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
  • Close CRM gegenüber Freshsales CRM: Close CRM legt den Schwerpunkt auf Vertriebseffizienz mit integrierter Kommunikation und Automatisierung. Freshsales CRM bietet eine umfassende Lösung mit fortschrittlicher Vertriebsautomatisierung und detaillierten Berichten.
  • CRM schließen vs. Salesforce: Close CRM ist eine Vertriebsplattform für kleine und mittlere Unternehmen mit integriertem Anruf- und E-Mail-System, während Salesforce ein umfangreiches, hochgradig anpassbares CRM für Unternehmen mit umfassenden Vertriebs-, Marketing- und Servicefunktionen ist.
  • CRM schließen vs. Zendesk: Close CRM wurde speziell für Vertriebsteams entwickelt und verfügt über robuste Anruf- und E-Mail-Funktionen. Gleichzeitig ist Zendesk in erster Linie eine Kundendienstplattform, die sich auf Ticketing und Support-Management konzentriert.

Häufig Gestellte Fragen

What are the key differences between Capsule and Close?

Capsule and Close serve distinctly different segments of the CRM market. The capsule is ideal for small businesses and startups. It focuses on core CRM functionalities like contact management. Close is a powerful CRM built for sales teams at small—to medium-sized companies. It emphasizes features like a predictive dialer and sales automation.

Which CRM is better for small businesses and startups?

Capsule CRM could be a great starting point for small businesses and startups that want to manage customer relationships and keep track of contacts. It’s simpler and more affordable. Close CRM might be overkill if you need the core CRM functionalities, like contact management and simple sales tracking. Capsule offers excellent value for money.

Does Capsule CRM offer a free trial?

Yes, Capsule CRM offers you a 14-day free trial. This allows you to test the CRM software and see if it fits your business before committing. Close also offers a trial, which is a good way to compare Capsule and Close.

Many CRM options exist, including Zoho CRM and HubSpot. To find the bestes CRM software, it’s essential to compare Capsule and Close. Consider user reviews & ratings when making your choice. Our comparison 2025 article covers these differences.

Which CRM is better for sales teams wanting to increase sales?

If you want to streamline your sales process and increase sales, Close is a strong contender. Its calling features are integrated into the platform, and it offers a range of integrations with other sales tools. Close is better for medium-sized businesses with dedicated sales teams. Its powerful CRM features, like sales automation, can make all the difference.

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