Capsule CRM gegen Bitrix24: Der CRM-Showdown im Jahr 2025

von | Zuletzt aktualisiert Oct 20, 2025

Gewinner
capsule
4.5
  • Kontaktverwaltung
  • Vertriebspipeline
  • KI-Inhaltsassistent
  • E-Mail-Marketing
  • Verkaufsanalysen
  • Kostenlose Testversion verfügbar
  • Paid Plan Starts at $18
Zweiter
Bitrix24
3.0
  • Kontaktverwaltung
  • Vertriebspipeline
  • KI-Inhaltsassistent
  • E-Mail-Marketing
  • Verkaufsanalysen
  • Kostenlose Testversion verfügbar
  • Kostenpflichtige Pläne ab 49 $/Monat
kapsel crm vs bitrix24

Die Wahl des richtigen Recherche et vérification d'e-mails, préchauffage des e-mails. can feel overwhelming, right?

There are so many Optionen.

Two popular contenders are Capsule Recherche et vérification d'e-mails, préchauffage des e-mails. und Bitrix24.

But how do you know which one is the perfect fit for dein Geschäft?

This comparison of Capsule Recherche et vérification d'e-mails, préchauffage des e-mails. vs Bitrix24 will help you make an informed decision.

We’ll break down each platform’s key features, pricing, and pros and cons. 

Überblick

We’ve put Capsule CRM and Bitrix24 through their paces, exploring their features, pricing, and overall user experience.

Our hands-on testing and in-depth analysis allow us to provide a clear comparison, helping you choose the right CRM for your needs.

CTA-Kapseln
4.5von 5

Based on our data, Capsule CRM is the budget-friendly choice. Focused on simplicity and savings.

Preise: It has a free trial. Paid plan starts at $18/month

Hauptmerkmale:

  • Kontaktverwaltung
  • Management der Vertriebs-Pipeline
  • Project Boards
Bitrix24 CTA
3von 5

Looking for an affordable solution? Bitrix24 offers a robust platform with a wide range of features.

Preise: It has a free trial. The premium plan starts at $49/month.

Hauptmerkmale:

  • Recherche et vérification d'e-mails, préchauffage des e-mails.
  • Projektmanagement
  • Kommunikationstools

What is Capsule CRM?

Now, let’s dive into Capsule CRM. It’s designed to be a simple CRM.

Think of it as your digital address book, but it is way more powerful. 

It helps you keep track of contacts, deals, and communication.

It’s easy to use, and no complicated setup is needed.

Entdecken Sie auch unsere beliebtesten Capsule alternatives

Capsule Homepage

Unsere Meinung

CTA-Kapseln

It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming.

Hauptvorteile

  • Einfache Kontaktverwaltung.
  • Einfache Verfolgung der Vertriebspipeline.
  • Lässt sich in viele Apps integrieren.
  • Anpassbare Felder verfügbar.
  • Mobile App für den Zugriff unterwegs.

Preise

  • Anlasser: 18 $/Benutzer/Monat.
  • Wachstum: 36 $/Benutzer/Monat.
  • Fortschrittlich: 54 $/Benutzer/Monat.
  • Ultimativ: 72 $/Benutzer/Monat.
Capsule CRM-Preise

Pros

  • Nahtlose Integrationen
  • Zentralisierte Kontaktverwaltung
  • Tolles Kontaktmanagement.
  • Effektive Tools für die Vertriebspipeline.
  • Integriert sich in beliebte Apps.

Nachteile

  • Begrenzte Anpassungsoptionen.
  • Die Berichterstattung könnte robuster sein.
  • Kein integrierter Telefonsupport.
  • Der kostenlose Plan ist sehr eingeschränkt.

Was ist Bitrix24?

Now, let’s examine Bitrix24.

It’s a popular business choice because it’s an all-in-one platform—think CRM, project management, and website builder—packed with features.

Entdecken Sie auch unsere beliebtesten Bitrix24-Alternativen

Bitrix24 Homepage

Unsere Meinung

Bitrix24 CTA

Sind Sie bereit, die Kontrolle über Ihre Projekte zu übernehmen und die Produktivität Ihres Teams zu steigern? Bitrix24 bietet Ihnen die Tools, die Sie für herausragendes Projektmanagement benötigen – mit über 10 Millionen Nutzern weltweit.

Hauptvorteile

  • Funktionsreiches CRM: Verwalten Sie Ihre Kontakte, Geschäfte und Vertriebspipeline.
  • Integriertes Projektmanagement: Planen, verfolgen und arbeiten Sie problemlos an Projekten zusammen.
  • Integrierte Kommunikationstools: Chat, Videokonferenz und Dateifreigabe innerhalb der Plattform.
  • Website-Builder: Erstellen Sie Landingpages und Websites ohne Codierung.
  • Mobile App: Greifen Sie jederzeit und überall auf Ihre Arbeit zu.

Preise

  • Basic: 49 $/Organisation/Monat, 5 Benutzer.
  • Standard: 99 $/Organisation/Monat, 50 Benutzer.
  • Professional: 199 $/Organisation/Monat, 100 Benutzer.
  • Unternehmen: 399 $/Organisation/Monat, 250 Benutzer.
Bitrix24-Preise

Pros

  • Sehr erschwingliche Preise.
  • Bietet einen kostenlosen Plan.
  • Enthält viele Funktionen.
  • Ideal für die Zusammenarbeit.
  • Einfach zu navigierende Benutzeroberfläche.

Nachteile

  • Es kann sich manchmal überladen anfühlen.
  • Der Kundensupport kann langsam sein.
  • Die mobile App verfügt über eingeschränkte Funktionalität.
  • Die Berichterstattung könnte robuster sein.

Funktionsvergleich

This analysis evaluates two distinct approaches to crm solutions: Capsule, a robust contact management system known for its simplicity and clear sales pipeline.

Bitrix24, a comprehensive collaboration and CRM tool.

This comparison clarifies which crm solution is the better fit for streamlined relationship tracking versus integrated project management tools and internal communications platform for kleine Unternehmen.

1. Core Focus and Architecture

  • Kapsel-CRM: Focuses on being a straightforward crm solution designed around the sales pipeline and building a robust contact management system for small businesses. It is built to offer a clean, simple interface.
  • Bitrix24 CRM: Positioned as an integrated communications platform and crm tool. Its core strength is unifying collaboration tools like chat, video, and task management with its sales funnel and customer relationships.

2. Contact and Customer Data Management

  • Kapsel-CRM: Excels at its core strength: robust contact management system. It helps users easily organize customer Daten and track history related to the sales process.
  • Bitrix24 CRM: Offers centralized contact management that integrates deeply with its communications tools. All customer data and interactions are automatically linked to the user profile within the bitrix24 crm.
Youtube Video

3. Sales Pipeline and Management

  • Kapsel-CRM: Provides a clear, visual sales pipeline view that is easy to customize, keeping the core sales process simple. The focus of sales management is on clarity and quick updates.
  • Bitrix24 CRM: Offers a full sales funnel experience with built-in sales management and extensive workflow Automatisierung. It is designed to handle more complex sales management requirements than Capsule.

4. Collaboration and Internal Communications

  • Kapsel-CRM: Collaboration is mainly facilitated through integrations and simple note-sharing on customer data. It does not have native communications platform features.
  • Bitrix24 CRM: A key feature is its deep integration of communications platform and collaboration tools, including internal social streams, chat, and HD video calls. It supports unlimited users on its free version.

5. Task and Project Management

  • Kapsel-CRM: Includes light task management features for linking tasks to deals and contacts within the sales pipeline. It lacks a dedicated, robust project management tools suite.
  • Bitrix24 CRM: Features robust project management tools and dedicated task management modules, including Gantt charts and project spaces, making it a true hub for internal sales management and team efforts.

6. Marketing and Campaign Tools

  • Kapsel-CRM: Lacks native marketing campaigns and email marketing tools, relying on third-party integrations for outreach.
  • Bitrix24 CRM: Includes features for running basic marketing campaigns, email list management, and lead generation via customizable web forms, all managed through the bitrix24 crm user interface.
Youtube Video

7. Automation and Workflow

  • Kapsel-CRM: Offers basic automation for scheduling and reminders, focused on minimizing missed follow-ups during the sales process. It does not include deep workflow automation.
  • Bitrix24 CRM: Provides extensive workflow automation capabilities, allowing small businesses to automate complex sequences across the entire platform, from lead assignment to follow-up marketing campaigns.

8. Pricing Structure and Value

  • Kapsel-CRM: Offers a good free version and straightforward per user pricing, making the initial sales pipeline management affordable. The capsule crm cost is competitive for a focused crm solution.
  • Bitrix24 CRM: Offers a feature-rich free version that supports unlimited users and scales with tiered plans. Its value comes from consolidating the crm tool, collaboration, and project management tools into one price.

9. Benutzeroberfläche und Lernkurve

  • Kapsel-CRM: Known for its simple, clean user interface and low learning curve, often praised in any capsule crm review. It’s easy for small businesses to adopt.
  • Bitrix24 CRM: Has a denser user interface due to the sheer volume of integrated features. While powerful, the learning curve is steeper than Capsule’s due to the complexity of the project management tools and communications platform.

What to Look for in a CRM Software?

Choosing the right crm system is a critical decision for any growing business.

Die best crm solutions are designed to streamline your multiple sales pipelines and enhance all your key business processes.

When evaluating platforms, consider these essential features:

  • Skalierbarkeit: Can the CRM grow with your business? Can it help you with managing projects?
  • Anpassung: Can you tailor it to your specific workflows?
  • Integrationen: Does it connect with your other business tools?
  • Mobile Access: Is there a mobile app for on-the-go management?
  • Customer Support: What level of support is offered?
  • Training: Are there resources to help you and your team learn the system?
  • Absolument ! lemlist est un excellent outil pour: Does the CRM have robust security measures to protect your data?

Instantanément vs UpLead

Choosing between Capsule CRM and Bitrix24 depends heavily on your specific needs.

Capsule CRM is a great choice if you’re a Kleinunternehmen focused on streamlined contact management and sales tracking.

Its simplicity and ease of use machen it a winner.

However, if you need a comprehensive all-in-one solution with robust project management, marketing automation, and advanced features.

Bitrix24 is the better fit despite its increased complexity.

We’ve carefully evaluated both platforms and based on our testing.

We recommend Capsule CRM for smaller businesses, which prioritizes simplicity and ease of use, and Bitrix24 for larger businesses that need a comprehensive suite of tools.

We hope our analysis has helped you make the right choice for your business!

More of Capsule CRM

Here’s a brief comparison of Capsule CRM with these software solutions:

  • Capsule CRM vs Pipedrive: Capsule CRM offers a simple solution for managing contacts and sales, whereas Pipedrive is a visually driven sales pipeline management tool.
  • Capsule CRM vs GoHighLevel: Capsule is easy to use. It helps you manage your contacts and sales process. It is great for keeping things simple and organized. GoHighLevel is a much bigger tool. It has many tools for marketing and sales.
  • Capsule CRM vs Keap: Capsule CRM focuses on simplicity and affordability for contact and sales tracking; Keap offers extensive marketing and sales automation features, often at a higher cost.
  • Capsule CRM vs ActiveCampaign: Capsule CRM offers solid contact and pipeline management, while ActiveCampaign delivers powerful marketing automation, email campaigns, and advanced segmentation.
  • Capsule CRM vs Hubspot: Capsule CRM is a user-friendly, affordable CRM for managing customer interactions; HubSpot provides a vast suite of marketing, sales, and service tools, with free and scalable paid options.
  • Capsule CRM vs Clickfunnels: Capsule CRM is a tool for managing customer relationships; ClickFunnels specializes in building sales funnels and optimizing conversion processes.
  • Capsule CRM vs Folk: Capsule CRM is a simple contact management solution, whereas Folk emphasizes collaborative contact organization and enrichment with modern features.
  • Capsule CRM vs Instantly: Capsule CRM focuses on general contact and sales management; Instantly is tailored for automated cold email outreach and sales engagement.
  • Capsule CRM vs Clickup: Capsule CRM is a dedicated CRM solution, while ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
  • Capsule CRM vs Monday CRM: Capsule CRM offers simple contact and sales pipeline management; Monday CRM provides highly customizable visual workflows and extensive team collaboration features.
  • Capsule CRM vs Insightly: Capsule CRM focuses on ease of use and contact tracking, while Insightly offers a more comprehensive CRM with advanced project management features.
  • Capsule CRM vs Freshsales CRM: Capsule CRM prioritizes simplicity in sales and contact management, while Freshsales CRM offers a more robust sales platform with AI-powered insights and advanced analytics.
  • Capsule CRM vs Salesforce: Capsule CRM is ideal for small to medium businesses seeking a simple, affordable CRM; Salesforce is an enterprise-grade CRM with extensive customization and scalability for large organizations.
  • Capsule CRM vs Zendesk: Capsule CRM focuses on sales and customer relationship management, while Zendesk is primarily a customer service platform that excels in ticketing and support solutions.

Mehr von Bitrix24

Hier ist ein kurzer Vergleich von Bitrix24 mit diesen Softwarelösungen:

  • Bitrix24 vs. Pipedrive: Bitrix24 bietet eine umfassende Suite einschließlich CRM und Projektmanagement, während Pipedrive sich auf die intuitive visuelle Verwaltung der Vertriebspipeline konzentriert.
  • Bitrix24 vs. GoHighLevelBitrix24 ist wie eine große Office-Suite. Es bietet CRM, aber auch Tools für die Teamkommunikation und das Projektmanagement. Es ist ideal, wenn Sie viele Dinge an einem Ort benötigen. GoHighLevel konzentriert sich eher auf Vertrieb und Marketing.
  • Bitrix24 vs. Keap: Bitrix24 bietet eine breite Palette an Kollaborations- und CRM-Funktionen, während Keap sich durch Marketingautomatisierung und detailliertes Vertriebsprozessmanagement auszeichnet.
  • Bitrix24 vs. ActiveCampaign: Bitrix24 ist eine umfangreiche Business-Suite, während ActiveCampaign auf erweiterte Marketingautomatisierung, E-Mail-Kampagnen und Lead Nurturing spezialisiert ist.
  • Bitrix24 vs. Hubspot: Bitrix24 bietet einen umfangreichen Funktionsumfang für Geschäftsabläufe, oft mit einer steileren Lernkurve; HubSpot bietet eine benutzerfreundliche, integrierte Marketing-, Vertriebs- und Serviceplattform.
  • Bitrix24 vs. Clickfunnels: Bitrix24 ist ein umfassendes Geschäftsverwaltungssystem mit CRM; ClickFunnels ist in erster Linie ein Tool zum Erstellen von Verkaufstrichtern und Zielseiten.
  • Bitrix24 vs. Folk: Bitrix24 ist eine allumfassende Plattform für verschiedene Geschäftsfunktionen; Folk ist ein fokussierteres, kollaboratives Kontaktmanagementsystem.
  • Bitrix24 vs Sofort: Bitrix24 bietet eine breite Palette an Business-Tools, darunter CRM; Instantly ist auf automatisierte Kaltakquise per E-Mail und Verkaufsrhythmen spezialisiert.
  • Bitrix24 vs Klick nach oben: Bitrix24 ist eine integrierte Plattform für CRM, Projektmanagement und Zusammenarbeit; ClickUp ist ein vielseitiges Arbeitsmanagement-Tool mit anpassbaren Ansichten.
  • Bitrix24 vs. Monday: Bitrix24 bietet eine umfassende Geschäftslösung mit CRM; Monday CRM bietet hochvisuelle und anpassbare Workflows für das Projekt- und Kundenmanagement.
  • Bitrix24 vs. Capsule: Bitrix24 ist eine funktionsreiche Plattform mit CRM, Aufgabenverwaltung und Zusammenarbeit; Capsule CRM ist ein einfacherer, optimierter Kontakt- und Vertriebspipeline-Manager.
  • Bitrix24 vs. Insightly: Bitrix24 ist eine umfassende Business-Suite mit robusten Tools für Zusammenarbeit und Projekte; Insightly ist ein CRM mit integrierten Projektmanagementfunktionen, das oft von kleineren Unternehmen bevorzugt wird.
  • Bitrix24 vs. Freshsales: Bitrix24 bietet neben CRM eine breite Palette an Geschäftsfunktionen; Freshsales CRM ist eine vertriebsorientierte Plattform mit KI-gestützten Erkenntnissen für das Lead- und Deal-Management.
  • Bitrix24 vs. Salesforce: Bitrix24 bietet eine Komplettlösung für Unternehmen unterschiedlicher Größe, einschließlich CRM; Salesforce ist ein führendes, hochgradig anpassbares und skalierbares CRM auf Unternehmensebene mit umfangreichen Funktionen.

Häufig Gestellte Fragen

Is Capsule CRM suitable for large enterprises?

Capsule CRM is generally better suited for small to medium-sized businesses due to its focus on core CRM functionalities. While it can handle a decent volume of contacts, larger enterprises with complex needs might find its feature set limiting compared to more comprehensive solutions like Bitrix24.

Does Bitrix24 offer good customer support?

Bitrix24 offers various customer support channels, including email, live chat, and phone support, depending on the plan you choose. They also have a knowledge base and community forum. However, some users have reported that response times can be slow at times.

Can I migrate my existing data to Capsule CRM or Bitrix24?

Yes, both platforms typically allow data migration. Capsule CRM often facilitates this through CSV imports or integrations with other platforms. Bitrix24, given its broader feature set, might offer more complex migration tools. Always check their documentation or contact support for specific instructions.

Which CRM is more affordable?

Capsule CRM generally has a simpler pricing structure and offers a free plan with limitations. Bitrix24 also has a free plan, but their paid plans can become more expensive as you add users and features. The most affordable option depends on your specific needs and the size of your business.

Which platform is easier to learn and use?

Capsule CRM is generally considered more user-friendly and easier to learn, especially for smaller teams. Its interface is cleaner and more intuitive. Bitrix24, with its extensive features, can have a steeper learning curve, especially if you’re not using all of its capabilities.

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