


اختيار المناسب إدارة علاقات العملاء is tough, right?
You’ve got tons of options, and it’s hard to know which one fits your الأعمال best.
Maybe you’re stuck between SugarCRM and Salesmate.
They both sound good, but which one is في الواقع better?
We’re breaking down SugarCRM vs Salesmate.
We’ll look at what each one does, how they compare, and help you figure out which one is the best fit for الخاص بك الأعمال.
Let’s اصنع this decision easier!
لمحة عامة
We’ve put both SugarCRM and Salesmate through their paces.
Our team tested each platform’s features, usability, and customer support.
This hands-on experience allows us to provide a real, practical comparison for you.

SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing today!
التسعير: Book your demo plan. The premium plan starts at $19/month.
الميزات الرئيسية:
- أتمتة فريق المبيعات
- دعم العملاء
- إعداد التقارير والتحليلات

Ditch the sales chaos! Salesmate إدارة علاقات العملاء offers a 15-day free trial. Experience the difference.
التسعير: It has a free trial. The premium plan starts at $23/month.
الميزات الرئيسية:
- Built-in Calling
- أتمتة المبيعات
- إدارة الاتصال
ما هو SugarCRM؟
SugarCRM is a flexible إدارة علاقات العملاء built for businesses that need to customize—think big sales teams.
It lets you tailor the software to your exact needs and handles complex sales processes.
استكشف أيضاً بدائل SugarCRM…

وجهة نظرنا

هل تريد زيادة المبيعات بمقدار 20% في عام 2025؟ يمكن لأدوات SugarCRM مثل Sugar Sell و Sugar Serve و Sugar Market المساعدة! أتمتة التسويق وإدارة العملاء وإتمام المزيد من الصفقات.
المزايا الرئيسية
- منصة مفتوحة المصدر: يمنحك المزيد من المرونة والتحكم.
- أتمتة المبيعات القوية: يمكنك تبسيط عمليات المبيعات وزيادة الإنتاجية.
- أدوات إعداد تقارير ممتازة: احصل على رؤى قيّمة حول أداء مبيعاتك.
- يتضمن تطبيق الهاتف المحمول access to your إدارة علاقات العملاء data on the go.
- مجتمع كبير: استفد من ثروة من الموارد والدعم.
التسعير
SugarCRM offers a free trial to test things out. Their paid plans start at $49 per user per month. Here’s the breakdown:
- الأساسيات: $19/مستخدم/شهر، ثلاثة مستخدمين كحد أدنى.
- قياسي: $59/مستخدم/شهرًا، عشرة مستخدمين كحد أدنى.
- متقدم: $85/مستخدم/شهر، عشرة مستخدمين كحد أدنى.
- رئيس الوزراء: $135/مستخدم/شهر، عشرة مستخدمين كحد أدنى.

الإيجابيات
السلبيات
What is Salesmate?
Salesmate? It’s built for sales teams. It helps close deals faster.
Think of calling, الأتمتة, and deal tracking. It’s built to grow your sales.
استكشف أيضاً Salesmate alternatives…

وجهة نظرنا

Ditch the sales chaos! Salesmate إدارة علاقات العملاء offers a 15-day free trial. Experience the difference and close more deals. Sign up today!
المزايا الرئيسية
- Built-in calling: Make and receive calls directly within Salesmate.
- Sales sequences: Automate your outreach with personalized emails and texts.
- Pipeline management: Visualize your sales process and identify bottlenecks.
- Mobile app: Access your CRM data on the go.
التسعير
- Basic ($23/user/month): Contacts, Companies, Deals.
- Pro ($39/user/month): Product management, Goal Management.
- Business ($63/user/month): Team Management, Custom Module

الإيجابيات
السلبيات
مقارنة الميزات
This analysis evaluates two dedicated إدارة علاقات العملاء providers: SugarCRM, the established leading crm platform known for its enterprise sales and service automation features.
الزميل في المبيعات إدارة علاقات العملاء, a robust crm solution built for efficient sales reps and sales forecasting.
This comparison will clarify which crm platform offers the best approach to scaling sales performance and helping sales reps build lasting customer relationships.
1. Core Platform Focus and Target Audience
- شوجرCRM: A modular crm platform designed for enterprise-level use, selling integrated clouds like sugar sell and sugar market. It focuses on deep customization, making it a choice for users needing enhanced support and robust service automation.
- Salesmate CRM: A robust crm solution primarily focused on enhancing the sales process and sales performance for mid-sized and growing sales teams. It emphasizes ease of use and features that build lasting customer relationships.
2. Pricing Model and Affordability
- شوجرCRM: sugarcrm pricing is high, structured per user, and often requires a user minimum for modules like sugar sell. The high sugarcrm cost means it is rarely seen as an affordable crm option, leading users to seek crm alternatives.
- Salesmate CRM: Offers competitive crm prices, positioning itself as a more affordable crm solution compared to enterprise platforms. Its pricing is transparently structured per user, making it a strong crm alternatives choice, especially for الشركات الصغيرة.
3. Sales Automation and Workflow Management
- شوجرCRM: Provides sophisticated, integrated marketing automation via its sugar market cloud and features drag and drop workflows for complex sales sequences and service automation. This defines its sales process.
- Salesmate CRM: Offers powerful, focused sales automation and marketing automation capabilities designed to increase sales performance. It specializes in automating communication and follow-ups within the sales pipeline.
4. Pipeline Management and Tracking
- شوجرCRM: Offers sophisticated sales pipeline management designed for large, complex sales cycles and robust sales forecasting. It allows users to track deals with great granularity and customize multiple pipelines.
- Salesmate CRM: Provides intuitive and highly visual pipeline management to track deals effectively. It includes features specifically tailored to improve sales forecasting and visibility across the entire sales pipeline.
5. Task and Activity Management
- شوجرCRM: Features comprehensive task management tied directly to sales and service automation records. It supports advanced team collaboration around high-priority activities.
- Salesmate CRM: Includes native task management and sales sequencing tools designed to automate repetitive activities and ensure sales reps maintain consistent customer interactions throughout the sales cycle.
6. Customer Relationship Management
- شوجرCRM: Provides deep customer relationship management capabilities, allowing for granular tracking and sophisticated logging of customer البيانات across the entire sales cycle.
- Salesmate CRM: Focuses intensely on tools that build lasting customer relationships through personalized outreach and automated sequencing, ensuring a continuous loop of positive customer interactions.
7. Ecosystem and Integrations
- شوجرCRM: A modular crm platform with specialized clouds, designed to integrate deeply with enterprise systems. It provides robust calendar integration across its whole platform.
- Salesmate CRM: Integrates seamlessly with popular external tools like Microsoft apps and features a robust API. Its ecosystem is designed to enhance the core sales experience rather than manage broad business operations.
8. Customization and Enterprise Features
- شوجرCRM: Supports extreme customization via sugar enterprise options, including custom objects and bespoke interfaces. It offers enhanced support for modular development and complex team structures.
- Salesmate CRM: Provides strong customization options via its visual interface, allowing users to tailor fields and pipelines. While flexible, it does not offer the deep, code-level customization of SugarCRM.
9. Target Industries and Business Fit
- شوجرCRM: Often favored by large organizations and complex industries (including those needing specialized real estate company features) due to its comprehensive and highly configurable nature. It is a leading crm platform.
- Salesmate CRM: Widely adopted by mid-market and small businesses for its ease of use and rapid adoption. It is considered the fourth crm solution option for teams prioritizing sales efficiency and sales forecasting.
What to Look For in a CRM Tool?
- Consider your team’s Google Workspace reliance.
- Evaluate the need for deep customization of crm software.
- Factor in long-term scalability and the size of the company.
- Assess the importance of the mobile accessibility for your team.
- Think about the complexity of your current sales management process.
- Analyze your budget against the requirements of each إدارة علاقات العملاء البرمجيات.
- Determine the level of vendor support you’ll need.
الحكم النهائي
إذن، أيهما يفوز؟
It really depends on you. If you need super custom stuff and lots of power, SugarCRM is strong.
But, if you want something easy and quick to use, Salesmate is great.
We think Salesmate is better for most businesses.
It’s simpler, and you can get started fast.
We’ve used both a lot, and Salesmate just makes life easier.
Trust us, it’s a solid choice.


المزيد من SugarCRM
فيما يلي مقارنة موجزة بين SugarCRM وهذه الحلول البرمجية:
- SugarCRM مقابل Pipedrive: يوفر SugarCRM تخصيصًا واسعًا ونشرًا مرنًا لمختلف احتياجات العمل؛ أما Pipedrive فهو إدارة علاقات العملاء التي تركز على المبيعات مع خط أنابيب مرئي، مع إعطاء الأولوية لسهولة الاستخدام للشركات الصغيرة والمتوسطة.
- SugarCRM vs GoHighLevel: GoHighLevel vs SugarCRM: Which CRM Platform is Best in 2025?: GoHighLevel is an all-in-one platform for marketing agency needs. It helps them manage multiple clients. SugarCRM is a custom CRM for larger companies. It helps them analyze data and tailor their sales process.
- SugarCRM ضد Keap: تقدم SugarCRM ميزات إدارة علاقات العملاء القوية والقابلة للتخصيص بدرجة كبيرة لأتمتة المبيعات والتسويق، وتوسيع نطاقها للفرق الأكبر؛ أما Keap (المعروف سابقًا باسم Infusionsoft) فهو إدارة علاقات العملاء للتسويق الآلي والمبيعات المصممة بشكل أساسي للشركات الصغيرة.
- SugarCRM vs ActiveCampaign: SugarCRM focuses on extensive sales management and customization for complex pipelines; ActiveCampaign excels in user-friendly marketing automation, email campaigns, and lead segmentation.
- SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
- SugarCRM مقابل Clickfunnels: تُعد SugarCRM منصة قوية لإدارة علاقات العملاء؛ أما ClickFunnels فهي أداة متخصصة لبناء مسارات المبيعات والصفحات المقصودة وأتمتة عمليات البيع.
- SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
- SugarCRM مقابل Instantly: تقدم SugarCRM حلاً واسع النطاق لإدارة علاقات العملاء (CRM) لأتمتة فريق المبيعات وإدارة العملاء؛ وتتخصص شركة SugarCRM على الفور في حملات التواصل الآلي عبر البريد الإلكتروني البارد وحملات توليد العملاء المحتملين.
- SugarCRM مقابل ClickUp: SugarCRM هو نظام إدارة علاقات العملاء المخصص للمبيعات والتسويق وأتمتة الخدمات؛ أما ClickUp فهو منصة إدارة عمل متعددة الاستخدامات تتضمن وظائف إدارة علاقات العملاء إلى جانب إدارة المشاريع والمهام.
- شوجرCRM مقابل الاثنين: يوفر SugarCRM تخصيصًا واسع النطاق وأتمتة قوية للمبيعات والتسويق؛ يوفر نظام إدارة علاقات العملاء (Monday CRM) تدفقات عمل مرئية للغاية وقابلة للتخصيص لمختلف العمليات التجارية، بما في ذلك إدارة علاقات العملاء.
- SugarCRM مقابل Capsule CRM: يوفر SugarCRM نظام إدارة علاقات العملاء (SugarCRM) قابلاً للتخصيص والتوسع بدرجة كبيرة مع ميزات متقدمة؛ أما Capsule CRM فهو حل أبسط وأقل تكلفة لإدارة جهات الاتصال للشركات الصغيرة والمتوسطة الحجم.
- SugarCRM مقابل Insightly: يوفر SugarCRM تخصيصًا واسع النطاق لعمليات المبيعات المعقدة وإعداد التقارير؛ بينما يجمع Insightly بين إدارة علاقات العملاء وإدارة المشاريع، مع التركيز على سهولة الاستخدام للشركات الصغيرة والمتوسطة.
- شوجرCRM مقابل فريش سيلز: يوفر SugarCRM تخصيصًا عميقًا وأتمتة متقدمة للمبيعات والتسويق؛ بينما يوفر Freshsales CRM واجهة سهلة الاستخدام مع تسجيل العملاء المحتملين المدعوم بالذكاء الاصطناعي وأتمتة المبيعات المتكاملة.
- SugarCRM مقابل Salesforce: تقدم SugarCRM خيارًا مفتوح المصدر مع إمكانية تخصيص كبيرة؛ أما Salesforce فهي إدارة علاقات العملاء الرائدة القائمة على السحابة مع ميزات واسعة وتكامل واسع النطاق ونظام بيئي واسع، وإن كان ذلك بتعقيد أعلى.
More of Salesmate
Here’s a brief comparison of Salesmate with these software solutions:
- Salesmate vs Pipedrive: Salesmate offers intuitive sales pipeline management with built-in calling, whereas Pipedrive excels in visual pipeline clarity and allows effortless deal progression.
- Salesmate vs GoHighLevel: Salesmate is known for being easy to use. It helps sales teams with their deals and customer talks. GoHighLevel is a much bigger tool. It’s for marketing agency businesses.
- Salesmate vs Keap: Salesmate provides a user-friendly interface with customizable deal pipelines for visual tracking, while Keap delivers powerful sales and marketing automation with strong sales funnel capabilities.
- Salesmate vs ActiveCampaign: Salesmate prioritizes sales pipelines and deal tracking within its CRM; ActiveCampaign integrates sales and marketing automation for a holistic customer view and excels in email marketing.
- Salesmate vs Hubspot: Salesmate offers a transparent, affordable CRM with strong sales automation; HubSpot is a comprehensive suite for marketing, sales, and service, with tiered pricing and more extensive features.
- Salesmate vs Clickfunnels: Salesmate is a CRM designed for managing sales and customer relationships; ClickFunnels is a specialized tool for building high-converting sales funnels and landing pages.
- Salesmate vs Folk: Salesmate is a full-fledged CRM for sales teams with robust pipeline management and automation. Folk is a simpler contact management tool focused on organization and collaboration.
- Salesmate vs Instantly: Salesmate provides a comprehensive sales CRM with pipeline management and multi-channel outreach; Instantly specializes in scaled cold email outreach and lead generation.
- Salesmate vs Clickup: Salesmate is a dedicated sales CRM for pipeline management and deal tracking; ClickUp is an all-in-one productivity platform with project management, task tracking, and CRM functionalities.
- Salesmate vs Monday CRM: Salesmate is a focused sales CRM with built-in email marketing and strong deal management; Monday CRM offers highly customizable visual workflows and broad work OS capabilities.
- Salesmate vs Capsule CRM: Salesmate is a comprehensive solution with sales automation and detailed reporting; Capsule CRM is a simpler, user-friendly contact management tool, often more basic.
- Salesmate vs Insightly: Salesmate provides a user-friendly CRM primarily for sales activities; Insightly offers a more robust CRM with integrated project management functionality.
- Salesmate vs Freshsales CRM: Salesmate delivers detailed, real-time reporting and extensive workflow customization; Freshsales CRM offers an intuitive interface with AI assistance and broader automation.
- Salesmate vs Salesforce: Salesmate is a user-friendly CRM ideal for small to medium businesses, offering straightforward sales management; Salesforce is a highly customizable, scalable, enterprise-level CRM with a vast feature set.
الأسئلة الشائعة
Is Salesmate cheaper than SugarCRM?
Salesmate generally offers more affordable pricing plans, especially for smaller businesses. SugarCRM’s cost can vary significantly based on customization and needed features, often making it more expensive overall.
Which CRM is easier to learn, SugarCRM or Salesmate?
Salesmate is known for its user-friendly interface, making it easier to learn and use quickly. SugarCRM, while powerful, has a steeper learning curve due to its extensive customization options.
Can SugarCRM handle more complex sales processes than Salesmate?
Yes, SugarCRM is designed for highly complex sales processes and offers greater customization. Salesmate is better suited for businesses seeking to streamline simpler to moderately complex workflows.
Does Salesmate offer good marketing automation features?
Salesmate offers basic built-in marketing automation like email sequences, suitable for smaller campaigns. SugarCRM may require integrations for more advanced marketing needs.
Which is better for contact management, SugarCRM or Salesmate?
Both are solid. SugarCRM is highly customizable for detailed data. Salesmate is known for it’s simplicity and ease of use in managing contacts.













