SugarCRM vs Bitrix24: Which CRM Tool Wins in 2025?

选择正确的 客户关系管理 很艰难，对吗？

You’re looking at SugarCRM vs Bitrix24, and it’s like, which one actually helps your business grow?

You don’t want to mess this up.

We’re breaking down SugarCRM vs Bitrix24 to see which 客户关系管理 tool wins in 2025.

We’ll look at the important stuff, like how easy they are to use, what they cost, and what they can actually do for you.

Let’s find the best fit!

概述

To provide a clear comparison, our team dove deep.

We tested both SugarCRM and Bitrix24, exploring their core features and user interfaces.

This hands-on experience allows us to give you a real, practical look at how these CRMs perform.

什么是 SugarCRM？

SugarCRM is a flexible 客户关系管理 built for businesses that need to customize—think big sales teams.

It lets you tailor the software to your exact needs and handles complex sales processes.

此外，请浏览我们最喜欢的 SugarCRM 替代品…

主要优势

• Advanced customization is powerful.
• Sales forecasting is precise.
• Automation saves significant time.
• Improved sales cycle efficiency by 15%.

定价

所有计划都将 每年结算.

• 要点:$19/用户/月，最少三个用户。
• 标准:$59/用户/月，至少十个用户。
• 高级:$85/用户/月，至少十个用户。
• 总理:$135/用户/月，至少十个用户。

What is Bitrix24

Bitrix24? It’s a whole 生意 suite.

CRM, project management, website building – it’s all there.

此外，请浏览我们最喜欢的 Bitrix24 alternatives…

主要优势

• Free plan for small teams is great.
• Combines CRM, tasks, and communication.
• Improves team collaboration by 25%.
• Task management increases productivity by 20%.
• Contact center enhances customer service.

定价

所有计划都将 每年结算.

• 基本: $49/organization/month, 5 Users.
• 标准: $87/organization/month, 50 Users.
• Professional: $175/organization/month, 100 Users.
• 企业: $350/organization/month, 250 Users.

Future Comparison

Alright, let’s dive into the core of Bitrix24 vs SugarCRM.

We’re comparing key features to help you decide which CRM software better fits your needs.

This breakdown focuses on practical differences for solid customer relationship management.

1. Dashboard Customization

• SugarCRM: SugarCRM offers a highly customizable dashboard. With various widgets and layouts, you can tailor it to show exactly the data you need.
• Bitrix24: Offers a more pre-set dashboard, though it’s still adaptable. It might be quicker to get started, but less flexible long-term.

2. Ease of Use and User Interface

• SugarCRM: Can have a steeper learning curve, especially for new users. Its depth means more training may be needed.
• Bitrix24: Generally considered more intuitive, with a modern interface. This contributes to its overall ease of use.

3. Module Variety and Functionality

• SugarCRM has robust modules for sales, marketing, and service and is built for complex business processes.
• Bitrix24: Combines CRM with project management, collaboration tools, and website building. This all-in-one approach is a key differentiator.

4. On-Premise and Cloud Deployment

• SugarCRM: Provides flexible deployment options, including on-premise installations. This is great for businesses with strict data security needs.
• Bitrix24: Primarily a cloud-based solution, though it does offer an on-premise option. This cloud focus makes it accessible and scalable.

5. Customer Support and Training

• SugarCRM: Relies heavily on its partner network for customer support. This can mean varied levels of assistance.
• Bitrix24: Offers direct support, including online chat, phone, and email. They also offer a large knowledge base.

6. Sales Funnel Management

• SugarCRM provides deep funnel analysis and reporting. It allows you to track every stage of the sales process in detail.
• Bitrix24: Offers visual sales funnels, but they might not be as granular as SugarCRM’s.

7. Third-Party Integrations

• SugarCRM has a large marketplace of third-party integrations, which allows you to connect it with many other business tools.
• Bitrix24: Also integrates with various tools, but its strength is its built-in features. Fewer integrations may be needed.

What to Look For When Choosing The Right CRM Tool?

• Consider your team’s Google Workspace reliance.
• Evaluate the need for deep customization.
• Factor in long-term scalability and the size of the company.
• Assess the importance of the mobile accessibility for your team.
• Think about the complexity of your current sales management process.
• Analyze your budget against the requirements of each CRM software.
• Determine the level of vendor support you’ll need.

最终结论

So, which one wins?

It’s tough, but we lean towards Bitrix24. 

It’s just easier to use, especially if you’re new to CRM. 

Plus, it has many tools in one place. SugarCRM is powerful, but it can be overwhelming.

We’ve used both, and for most businesses, Bitrix24 gets you going faster.

Want a CRM that’s simple but strong?

Bitrix24 is our pick. 

Trust us, and we’ve done the work, so you don’t have to.

SugarCRM 的更多信息

以下是 SugarCRM 与这些软件解决方案的简要比较：

• SugarCRM vs Gohighlevel: SugarCRM is a comprehensive CRM focused on sales, marketing, and service, offering extensive customization; GoHighLevel is an all-in-one platform for agencies, emphasizing marketing automation, lead generation, and sales tools.
• SugarCRM vs Pipedrive: SugarCRM 提供广泛的定制和灵活的部署，可满足各种业务需求；Pipedrive 是一款以销售为重点的 CRM，具有可视化管道，优先考虑中小型企业的易用性。
• SugarCRM vs Keap: SugarCRM 为销售和营销自动化提供了强大的、高度可定制的 CRM 功能，可扩展至更大的团队；Keap（前身为 Infusionsoft）是一款主要为小型企业设计的营销自动化和销售 CRM。
• SugarCRM vs ActiveCampaign: SugarCRM 专注于广泛的销售管理和复杂管道的定制；ActiveCampaign 擅长用户友好型营销自动化、电子邮件营销活动和潜在客户细分。
• SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
• SugarCRM vs Clickfunnels: SugarCRM 是一个强大的客户关系管理平台；ClickFunnels 是一个专业工具，用于构建销售漏斗、登陆页面和自动销售流程。
• SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
• SugarCRM 与 Instantly: SugarCRM 为销售人员自动化和客户管理提供了广泛的 CRM 解决方案；Instantly 则专门从事自动化冷门电子邮件推广和潜在客户生成活动。
• SugarCRM 与 ClickUp: SugarCRM 是一款专门用于销售、营销和服务自动化的 CRM；ClickUp 是一款多功能工作管理平台，除项目和任务管理外，还包括 CRM 功能。
• SugarCRM 与 Monday: SugarCRM 可为销售和营销提供广泛的自定义功能和强大的自动化功能；Monday CRM 可为包括 CRM 在内的各种业务流程提供高度可视化的自定义工作流。
• SugarCRM vs Capsule CRM: SugarCRM 是高度可定制和可扩展的 CRM，具有高级功能；Capsule CRM 则是面向中小型企业的更简单、更经济的联系人管理解决方案。
• SugarCRM 与 Insightly: SugarCRM 可为复杂的销售流程和报告提供广泛的定制功能；Insightly 则将 CRM 与项目管理相结合，注重中小型企业的易用性。
• SugarCRM vs Freshsales: SugarCRM 为销售和营销提供深度定制和先进的自动化功能；Freshsales CRM 提供直观的界面、人工智能驱动的销售线索评分和集成的销售自动化功能。
• SugarCRM 与 Salesforce: SugarCRM 提供了一个开源选项，具有很大的定制潜力；Salesforce 是基于云的 CRM 领导者，具有丰富的功能、广泛的集成和庞大的生态系统，但复杂度较高。

More of Bitrix24

Here’s a brief comparison of Bitrix24 with these software solutions:

• Bitrix24 vs Gohighlevel: Bitrix24 is an all-in-one workspace with CRM, project management, and collaboration tools, while GoHighLevel is a sales and marketing platform emphasizing automation and lead generation.
• Bitrix24 vs Pipedrive: Bitrix24 provides a comprehensive suite including CRM and project management, whereas Pipedrive focuses on intuitive visual sales pipeline management.
• Bitrix24 vs Keap: Bitrix24 offers a wide range of collaboration and CRM features, while Keap excels in marketing automation and detailed sales process management.
• Bitrix24 vs ActiveCampaign: Bitrix24 is an extensive business suite, while ActiveCampaign specializes in advanced marketing automation, email campaigns, and lead nurturing.
• Bitrix24 vs Hubspot: Bitrix24 delivers a vast feature set for business operations, often with a steeper learning curve; HubSpot offers a user-friendly, integrated marketing, sales, and service platform.
• Bitrix24 vs Clickfunnels: Bitrix24 is a comprehensive business management system with CRM; ClickFunnels is primarily a tool for building sales funnels and landing pages.
• Bitrix24 vs Folk: Bitrix24 is an all-encompassing platform for various business functions; Folk is a more focused, collaborative contact management system.
• Bitrix24 vs 即时: Bitrix24 provides a broad array of business tools, including CRM; Instantly specializes in automated cold email outreach and sales cadences.
• Bitrix24 vs Clickup: Bitrix24 is an integrated platform for CRM, project management, and collaboration; ClickUp is a versatile work management tool with customizable views.
• Bitrix24 vs Monday: Bitrix24 offers a wide-ranging business solution with CRM; Monday CRM provides highly visual and customizable workflows for project and client management.
• Bitrix24 vs Capsule: Bitrix24 is a feature-rich platform with CRM, task management, and collaboration; Capsule CRM is a simpler, more streamlined contact and sales pipeline manager.
• Bitrix24 vs Insightly: Bitrix24 is a comprehensive business suite with robust collaboration and project tools; Insightly is a CRM with integrated project management capabilities, often favored by smaller businesses.
• Bitrix24 vs Freshsales: Bitrix24 offers a wide range of business functions alongside CRM; Freshsales CRM is a sales-focused platform with AI-powered insights for lead and deal management.
• Bitrix24 vs Salesforce: Bitrix24 provides an all-in-one solution for various business sizes, including CRM; Salesforce is a leading, highly customizable, and scalable enterprise-level CRM with extensive capabilities.

常见问题