Tired of your current IT管理 software?
Are you looking for a better way to handle your IT tasks?
It’s a common problem for many IT professionals and MSPs.
You need a tool that can keep up with today’s fast-paced tech world, but finding the right one can be a real challenge.
You may be using NinjaOne, but feel like something is missing.
Perhaps you’re looking for more advanced features or a different pricing model.
In this article, we’ll explore the 9 best NinjaOne alternatives to help you find the perfect fit for your business.
What are the Best NinjaOne Alternatives?
Finding the right IT management software is key to a smooth operation.
We’ve done the research for you and gathered the top options.
Take a look at our list to find a solution that offers the features and value you need.
1. 外卖（⭐️4.8）
Atera 是一个一体化 IT 管理平台。
It combines RMM, PSA, and helpdesk tools.
The AI features, IT Autopilot and AI Copilot, help automate tasks and solve problems.
我们的看法
亲身体验 Atera！加入 120 多个国家/地区超过 13,000 名客户。使用 AI Copilot，工单数量可减少 35%。
主要优点
- 每周平均提高团队生产力 11-13 小时。
- 实现安全系统 97% 的修补成功率。
- 轻松处理 600 万台设备。
- 使用 AI Copilot 生成准确率高达 90% 的脚本。
- 自动解决 50% 的票证。
定价
取出 提供免费试用和一系列定价选项。具体如下：
- MSP Pro 计划： 每月 129 美元起
- MSP 增长计划： 每月 179 美元
- MSP 电源计划： 每月209美元
- MSP超级大国计划： 联系以获取定价。
- IT部门专业规划： 每月 149 美元起
- IT部门专家计划： 每月 189 美元
- IT部门总体规划： 每月 219 美元
- IT部门企业计划： 联系以获取定价。
优点
缺点
2. ConnectWise (⭐️4.5)
ConnectWise offers a full suite of business management tools.
This includes RMM, professional services automation, and cybersecurity.
It’s a comprehensive option for IT teams.
主要优点
- 完整的 PSA 套件： 管理项目、计费和销售。
- 强大的 RMM： 监控和管理所有端点。
- 强大的集成： 与许多其他工具连接。
- 自动化工作流程： 设置任务自行运行。
- 详细报告： 深入了解您的业务。
- 移动访问： 随时随地轻松管理。
定价
- 提供免费试用。
- 没有公开的固定价格。
- 联系销售人员获取报价。
优点
缺点
3. N-able (⭐️4.2)
N-able focuses on helping MSPs.
It offers RMM, data protection, and 安全.
They also provide tools for managing your business and automating workflows.
主要优点
- 综合 RMM： 全面远程监控。
- 高级安全性： 防范网络威胁。
- 补丁管理： 保持所有软件为最新版本。
- 备份和恢复： 轻松保护客户数据。
- 报告工具： 深入了解 IT 健康状况。
- 自动化： 简化日常 IT 任务。
定价
- 提供免费试用。
- 没有公开的固定价格。
- 提供定制报价。
优点
缺点
4.ManageEngine (⭐️4.0)
ManageEngine provides a wide range of IT management products.
It covers service desk, 终端管理, and security.
You can choose different solutions to fit your needs.
主要优点
- 广泛的产品范围： 许多适用于 IT 的工具。
- 成本效益： 通常有更多实惠的选择。
- 强大的报告功能： 获得良好的数据洞察。
- 自动化功能： 很好地实现任务自动化。
- 可扩展的解决方案： 与您的业务一起成长。
- 混合云支持： 灵活部署。
定价
- 提供免费试用。
- 提供定制报价。
优点
缺点
5.卡西亚 (⭐️3.8)
Kaseya is an IT management and security software provider.
It has a focus on automation and compliance.
It’s known for its IT Complete platform that integrates various tools.
主要优点
- 一体化平台： 一套满足多种需求。
- 强大的自动化： 自动化日常 IT 工作。
- 统一管理： 从一个地方管理 IT。
- 内置文档： 快速访问关键信息。
- IT 胶水集成： 无缝知识共享。
- 安全重点： 增强您的网络防御。
定价
- 提供免费演示。
- 没有公开的固定价格。
- 提供定制报价。
优点
缺点
6.超级行动 (⭐️3.5)
SuperOps is an AI-powered platform for MSPs.
It offers a unified experience with RMM and PSA capabilities.
The platform aims to simplify IT and boost efficiency.
主要优点
- 统一 PSA/RMM： 一体化 IT 管理。
- 现代界面： 易于使用和导航。
- 智能自动化： 自动执行许多日常任务。
- 人工智能洞察： 获得明智的建议。
- 主动监控： 尽早发现问题。
- 端点安全： 确保设备安全无虞。
定价
- 仅限 PSA：起价为每位用户每月 79 美元。
- 仅限 RMM：起价为每位用户每月 99 美元。
- 统一基础版：每位用户每月 129 美元。
- 统一预付：每位用户每月 159 美元。
优点
缺点
7.SyncroMSP (⭐️3.2)
SyncroMSP is another all-in-one platform for MSPs.
It combines RMM and PSA in a single tool.
It also offers a flat-rate, per-technician pricing model.
主要优点
- 一体化工具： RMM、PSA、远程访问。
- 每项技术定价： 对于成长中的团队来说价格实惠。
- 综合计费： 简化发票流程。
- 脚本引擎： 轻松自动执行复杂任务。
- 内置票务： 管理帮助台请求。
- 良好的社区： 获得其他用户的帮助。
定价
- 核心计划：每位用户每月 129 美元。
- 团队计划：每位用户每月 179 美元。
优点
缺点
8.Pulseway (⭐️3.0)
Pulseway 是一种移动优先的 RMM 解决方案。
It lets you monitor and manage your IT systems from anywhere.
The platform offers real-time notifications and control from your smartphone.
我们的看法
想要改善您的 IT 管理？立即开始免费试用 Pulseway，体验移动 RMM 的强大功能。
主要优点
Pulseway 提供强大的功能，尤其适用于移动管理：
- 实时移动访问： 从任何移动设备解决问题，节省大量时间。
- 广泛的设备支持： 监控 Windows、macOS、Linux 和网络设备。
- 自动修补： 使超过 220 个第三方应用程序和操作系统保持最新。
- 集成解决方案： 将 RMM、PSA 和 IT 资产管理整合到一个平台中。
- 快速解决问题： 即时警报使您能够更快地检测和修复问题。
定价
- 3年： 每月 27 美元
- 年度的： 每月 44 美元
- 每月： 每月 67 美元
优点
缺点
9.Freshservice (⭐️2.8)
Freshservice 是一个基于云的 IT 服务台。
It’s known for its user-friendly interface.
It offers ITIL-ready features and helps with incident and asset management.
我们的看法
体验 Freshservice，专为现代工作场所打造的 ITSM 解决方案。了解为何超过 73,000 家企业信赖 Freshservice 来简化 IT 流程并提升员工满意度。
主要优点
- Freddy AI 副驾驶： 该平台内置了 AI 助手，可以帮助您更快地解决工单。AI Copilot 可以协助您完成创建工单摘要和提供智能建议等任务。这可以为您的团队节省大量时间。
- 事件管理： Freshservice 擅长处理和解决问题。您可以自动将工单发送给合适的团队成员。这确保问题得到快速修复，从而减少停机时间。
- SLA管理： 您可以轻松设置服务水平协议 (SLA)。平台会自动发送 SLA 违规警报。这有助于您的团队实现服务目标。
- 免费计划： Freshservice 提供最多三位客服人员的免费方案。对于小型团队和初创公司来说，这是一个无需任何费用即可开始使用的好方法。
定价
Freshservice 的定价基于客服人员数量。入门计划的年度套餐起价为每位客服人员每月 19 美元。这是一种灵活的模式，可随着您的团队规模增长而增长。
- 起动机： 起价为每位代理每月 19 美元（按年计费）。
- 生长： 起价为每位代理每月 49 美元（按年计费）。
- 优点： 起价为每位代理每月 95 美元（按年计费）。
- 企业： 联系他们了解定制价格。
优点
缺点
买家指南
When doing our research to find the best NinjaOne competitors, we determined the best RMM platform and UEM solution using these key factors:
- 定价： We analyzed the cost of each software vendor, looking for transparent pricing models and whether a custom quote was needed for their RMM tool.
- 主要特点： We dug into the core functionalities, including remote monitoring, remote management, remote control, remote troubleshooting, and proactive monitoring. We also evaluated their unified IT management platform capabilities, unified endpoint management, and mobile device management. We sought powerful automation tools capable of handling repetitive tasks, routine tasks, and automated patch deployment for OS updates.
- 安全功能： We focused on tools that offer strong endpoint security, 脆弱性 management, zero-trust security, and multi-factor authentication. We also examined their secure 远程访问 and policy enforcement.
- 易于使用： We considered whether the platform was an easy-to-use platform with a simple interface and a single dashboard. We looked for tools that offered centralized control to manage devices and easily monitor device health and device performance, while avoiding a steep learning curve.
- Automation and Integration: We assessed their automation capabilities for proactive management, including automated patching for Windows and Linux devices. We also looked for third-party integrations and seamless integration to help with reducing 宕机.
- Support and Visibility: We checked for quality customer support and 报告 capabilities. We wanted to see platforms that provide full visibility and help users gain visibility into their IT environment. We also considered their ability to manage mobile devices and handle asset discovery.
- 缺点： We identified several common downsides, including the lack of certain features, the need for manual intervention in some processes, and solutions that may be better suited for large enterprises than small to mid-sized businesses. We also considered if the tool’s focus was too narrow, such as only offering goto resolve. We also considered whether the tool manages Windows and supports Windows effectively.
- 人工智能功能： We researched solutions with advanced AI capabilities, like IT Autopilot and AI Copilot, to help fine-tune operations.
- RMM Capabilities: We compared RMM capabilities and features, such as 补丁管理 and remote access and control, to understand better how each tool handles day-to-day device management and security risks.
总结
Choosing the right NinjaOne RMM alternative can be a real challenge.
We’ve laid out the facts for you. Our guide looked at the top options.
It highlighted their unique features. This helps you make an informed decision.
The best choice depends on your specific business needs.
You need a tool with strong device monitoring. It also needs to have effective security policies.
The right platform can save you time. It helps you work smarter.
It keeps your IT environment secure. This article is your starting point.
It provides the information you need to find the perfect fit.
常见问题
What is the difference between RMM and PSA?
RMM (Remote Monitoring and Management) focuses on the technical side of IT, such as device health and network performance. PSA (Professional Services Automation) manages the business side, including projects, billing, and customer relationships.
What are the core features of an RMM tool?
Key features of an RMM tool include remote monitoring, patch management, remote access, and automation. These features allow IT professionals to proactively manage devices, resolve issues, and handle routine tasks efficiently.
Why is proactive management important for IT?
Proactive management helps you find and fix problems before they cause major issues or downtime. This approach improves system reliability, boosts productivity, and provides a better experience for end-users.
What is a unified IT management platform?
A unified IT management platform combines multiple tools, like RMM and PSA, into a single dashboard. This gives you a complete view of your IT and business operations, streamlining workflows and improving efficiency.
How do I choose the right IT management software?
When choosing software, consider your specific needs. Look at pricing, features, security, and ease of use. It’s also important to pick a solution that can grow with your business and offers strong customer support.
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