Tired of your current 信息技术管理 software?
Are you looking for a better way to handle your IT tasks?
It’s a common problem for many IT professionals and MSPs.
You need a tool that can keep up with today’s fast-paced tech world, but finding the right one can be a real challenge.
You may be using NinjaOne, but feel like something is missing.
Perhaps you’re looking for more advanced features or a different pricing model.
In this article, we’ll explore the 9 best NinjaOne alternatives to help you find the perfect fit for your business.
What are the Best NinjaOne Alternatives?
Finding the right IT management software is key to a smooth operation.
We’ve done the research for you and gathered the top options.
Take a look at our list to find a solution that offers the features and value you need.
1.Atera (⭐️4.8)
Atera is an all-in-one IT management platform.
It combines RMM, PSA, and helpdesk tools.
The AI features, IT Autopilot and AI Copilot, help automate tasks and solve problems.
我们的看法
亲身体验 Atera！加入遍布 120 多个国家/地区的 13,000 多名客户的行列。使用 AI Copilot 将票据减少 35%。
主要优势
- 平均每周提高团队工作效率 11-13 个小时。
- 安全系统的补丁成功率达到 97%。
- 轻松处理 600 万台设备
- 使用 AI Copilot 生成精确度为 90% 的脚本。
- 自动解决 50% 票。
定价
阿特拉 提供免费试用和一系列定价选项.具体情况如下：
- MSP 专业计划： 每月 $129 起
- MSP 增长计划： $179/月
- MSP 电力计划： 每月 $209
- MSP 超级大国计划： 如需了解价格，请联系我们。
- IT 部门专业计划： 起价 $149/月
- IT 部门专家计划： $189/月
- IT 部门总体规划： $219/月
- IT 部门企业计划： 如需了解价格，请联系我们。
优点
缺点
2. ConnectWise (⭐️4.5)
ConnectWise offers a full suite of business management tools.
This includes RMM, professional services automation, and cybersecurity.
It’s a comprehensive option for IT teams.
主要优势
- 全套 PSA 套件： 管理项目、账单和销售。
- 稳健的 RMM： 监控和管理所有端点。
- 强大的集成： 可与许多其他工具连接。
- 自动化工作流程： 设置任务自行运行。
- 详细报告： 深入了解您的业务。
- 移动访问： 随时随地轻松管理
定价
- 可免费试用。
- 无公共固定价格。
- 如需报价，请联系销售人员。
优点
缺点
3. N-able (⭐️4.2)
N-able focuses on helping MSPs.
It offers RMM, data protection, and 安全.
They also provide tools for managing your business and automating workflows.
主要优势
- 全面的 RMM： 全面远程监控。
- 高级安全： 防范网络威胁。
- 补丁管理： 及时更新所有软件。
- 备份和恢复： 轻松保护客户数据。
- 报告工具： 深入了解 IT 健康状况。
- 自动化： 简化日常 IT 任务。
定价
- 可免费试用。
- 无公共固定价格。
- 可定制报价。
优点
缺点
4. ManageEngine (⭐️4.0)
ManageEngine provides a wide range of IT management products.
It covers service desk, endpoint management, and security.
You can choose different solutions to fit your needs.
主要优势
- 产品范围广泛： 信息技术工具众多。
- 成本效益高： 通常是更实惠的选择。
- 强有力的报告： 获得良好的数据洞察力。
- 自动化能力： 实现任务自动化。
- 可扩展的解决方案： 与您的业务共同成长。
- 混合云支持： 灵活部署。
定价
- 可免费试用。
- 可定制报价。
优点
缺点
5.卡西亚 (⭐️3.8)
Kaseya is an IT management and security software provider.
It has a focus on automation and compliance.
It’s known for its IT Complete platform that integrates various tools.
主要优势
- 一体化平台： 一套房满足多种需求。
- 自动化程度高： 将日常 IT 琐事自动化。
- 统一管理： 从一个地方管理 IT。
- 内置文档： 快速访问关键信息。
- IT 胶水集成： 无缝知识共享。
- 安全焦点： 加强网络防御。
定价
- 提供免费演示。
- 无公共固定价格。
- 可定制报价。
优点
缺点
6.超级行动 (⭐️3.5)
SuperOps is an AI-powered platform for MSPs.
It offers a unified experience with RMM and PSA capabilities.
The platform aims to simplify IT and boost efficiency.
主要优势
- 统一 PSA/RMM： 一体化 IT 管理。
- 现代界面： 易于使用和导航。
- 智能自动化： 自动执行多项日常任务
- 人工智能驱动的洞察力： 获得明智的建议。
- 主动监测： 尽早发现问题。
- 端点安全 确保设备安全可靠。
定价
- 仅限 PSA：起价为 $79/用户/月。
- 仅限 RMM：起价 $99/用户/月。
- 统一基本型：$129/用户/月。
- 统一预付款：$159/用户/月。
优点
缺点
7.SyncroMSP (⭐️3.2)
SyncroMSP is another all-in-one platform for MSPs.
It combines RMM and PSA in a single tool.
It also offers a flat-rate, per-technician pricing model.
主要优势
- 一体化工具 RMM、PSA、远程访问。
- 按技术定价： 经济实惠，适合不断发展壮大的团队。
- 综合计费： 简化开票流程。
- 脚本引擎 轻松实现复杂任务的自动化。
- 内置票务： 管理服务台请求。
- 好社区： 从其他用户那里获得帮助。
定价
- 核心计划：每个用户每月 $129。
- 团队计划：每个用户每月 $179。
优点
缺点
8. Pulseway (⭐️3.0)
Pulseway 是一款移动优先的 RMM 解决方案。
It lets you monitor and manage your IT systems from anywhere.
The platform offers real-time notifications and control from your smartphone.
我们的看法
想改善您的 IT 管理？立即开始免费试用 Pulseway，了解移动 RMM 的强大功能。
主要优势
Pulseway 具有强大的功能，尤其适合随时随地进行管理：
- 实时移动访问： 从任何移动设备修复问题，节省大量时间。
- 广泛的设备支持 监控 Windows、macOS、Linux 和网络设备。
- 自动补丁： 让 220 多个第三方应用程序和操作系统保持最新。
- 综合解决方案： 将 RMM、PSA 和 IT 资产管理集于一个平台。
- 快速解决问题： 即时警报可让您更快地发现和解决问题。
定价
- 3 年： $27/月
- 年度 $44/月
- 每月： $67/月
优点
缺点
9. Freshservice (⭐️2.8)
Freshservice is a cloud-based IT service desk.
It’s known for its user-friendly interface.
It offers ITIL-ready features and helps with incident and asset management.
我们的看法
Experience Freshservice, the ITSM solution built for a modern workplace. See why over 73,000 businesses trust Freshservice to simplify IT and delight employees.
主要优势
- Freddy AI Copilot: This AI assistant is built into the platform. It can help you resolve tickets faster. The AI Copilot assists with tasks such as creating ticket summaries and providing smart suggestions. This saves a lot of time for your team.
- Incident Management: Freshservice excels at handling and resolving problems. You can route tickets to the right team members automatically. This ensures issues are fixed quickly, reducing downtime.
- SLA Management: You can set up Service Level Agreements (SLAs) easily. The platform automatically sends alerts for SLA violations. This helps your team meet its service goals.
- Free Plan: Freshservice has a free plan for up to three agents. This is a great way for small teams and startups to get started without any cost.
定价
Freshservice’s pricing is based on the number of agents. The annual plan starts at $19 per agent per month for the Starter plan. It’s a flexible model that grows with your team.
- 启动器 Starts at $19/agent/month (billed annually).
- Growth: Starts at $49/agent/month (billed annually).
- Pro： Starts at $95/agent/month (billed annually).
- 企业： Contact them for custom pricing.
优点
缺点
购买指南
When doing our research to find the best NinjaOne competitors, we determined the best RMM platform and UEM solution using these key factors:
- 定价 We analyzed the cost of each software vendor, looking for transparent pricing models and whether a custom quote was needed for their RMM tool.
- 主要功能 We dug into the core functionalities, including remote monitoring, remote management, remote control, remote troubleshooting, and proactive monitoring. We also evaluated their unified IT management platform capabilities, unified endpoint management, and mobile device management. We sought powerful automation tools capable of handling repetitive tasks, routine tasks, and automated patch deployment for OS updates.
- 安全功能： We focused on tools that offer strong endpoint security, vulnerability management, zero-trust security, and multi-factor authentication. We also examined their secure 远程访问 and policy enforcement.
- 易于使用： We considered whether the platform was an easy-to-use platform with a simple interface and a single dashboard. We looked for tools that offered centralized control to manage devices and easily monitor device health and device performance, while avoiding a steep learning curve.
- Automation and Integration: We assessed their automation capabilities for proactive management, including automated patching for Windows and Linux devices. We also looked for third-party integrations and seamless integration to help with reducing downtime.
- Support and Visibility: We checked for quality customer support and reporting capabilities. We wanted to see platforms that provide full visibility and help users gain visibility into their IT environment. We also considered their ability to manage mobile devices and handle asset discovery.
- 不利因素 We identified several common downsides, including the lack of certain features, the need for manual intervention in some processes, and solutions that may be better suited for large enterprises than small to mid-sized businesses. We also considered if the tool’s focus was too narrow, such as only offering goto resolve. We also considered whether the tool manages Windows and supports Windows effectively.
- 人工智能功能： We researched solutions with advanced AI capabilities, like IT Autopilot and AI Copilot, to help fine-tune operations.
- RMM Capabilities: We compared RMM capabilities and features, such as 补丁管理 and remote access and control, to understand better how each tool handles day-to-day device management and security risks.
总结
Choosing the right NinjaOne RMM alternative can be a real challenge.
We’ve laid out the facts for you. Our guide looked at the top options.
It highlighted their unique features. This helps you make an informed decision.
The best choice depends on your specific business needs.
You need a tool with strong device monitoring. It also needs to have effective security policies.
The right platform can save you time. It helps you work smarter.
It keeps your IT environment secure. This article is your starting point.
It provides the information you need to find the perfect fit.
常见问题
What is the difference between RMM and PSA?
RMM (Remote Monitoring and Management) focuses on the technical side of IT, such as device health and network performance. PSA (Professional Services Automation) manages the business side, including projects, billing, and customer relationships.
What are the core features of an RMM tool?
Key features of an RMM tool include remote monitoring, patch management, remote access, and automation. These features allow IT professionals to proactively manage devices, resolve issues, and handle routine tasks efficiently.
Why is proactive management important for IT?
Proactive management helps you find and fix problems before they cause major issues or downtime. This approach improves system reliability, boosts productivity, and provides a better experience for end-users.
What is a unified IT management platform?
A unified IT management platform combines multiple tools, like RMM and PSA, into a single dashboard. This gives you a complete view of your IT and business operations, streamlining workflows and improving efficiency.
How do I choose the right IT management software?
When choosing software, consider your specific needs. Look at pricing, features, security, and ease of use. It’s also important to pick a solution that can grow with your business and offers strong customer support.
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