Hubspot vs Zoho CRM:2025 年哪家强?

| 3 月 14, 2025

优胜者
Hubspot
8.5
  • 营销
  • 内容
  • 商业
  • 自动化
  • 报告
  • 提供免费计划
  • 付费计划起价为 $15/月
亚军
Zoho CRM
7.0
  • 客户关系管理
  • 营销加
  • 活动
  • 开始
  • 销售
  • 提供免费计划
  • 付费计划,每月 14 美元起
Hubspot vs Zoho CRM

选择正确的 客户关系管理 是艰难的。 

You’re trying to grow your business, but deciding between HubSpot and Zoho 客户关系管理 can be a daunting task. 

It’s frustrating! You’re worried about wasting money on the wrong tool. 

What if you pick one, and it doesn’t do what you need? 

Don’t stress. We’re going to break down HubSpot vs Zoho 客户关系管理 in simple terms. 

概述

We’ve spent considerable time exploring both HubSpot and Zoho 客户关系管理.

Diving into their features, user interfaces, and real-world applications.

Our comparison stems from hands-on testing and direct observation, ensuring a practical and informed perspective.

Hubspot

Want to learn more about how HubSpot can help business grow?

8.5满分 10 分

定价: 它有一个免费计划。高级计划起价为 $15/月。

主要特点:

  • 营销自动化
  • Sales Pipelines
  • Service Hub
ZOHO-CTA

Zoho is one of the most powerful 客户关系管理 tools. Give Zoho CRM a try!

7满分 10 分

定价: 它有一个免费计划。高级计划起价为 $14/月。

主要特点:

  • Zia AI
  • Omnichannel Communication
  • Customizable Reports.

What is Hubspot?

Okay, let’s talk HubSpot. It’s a big player in the CRM world.

Think of it as a hub for all your customer stuff.

It helps with marketing, sales, and service. Pretty handy, right?

此外,探索我们最喜欢的 Hubspot 替代品...

Hubspot
Hubspot
8.5

Grow your business better. HubSpot’s powerful CRM platform gives you the tools you need to attract, engage, and delight customers.

主要优点

HubSpot 以其一体化方法和强大的免费计划而大放异彩。以下是它脱颖而出的原因:

  • 免费 CRM: 是的,你没看错!HubSpot 提供完全免费的 CRM,用户数量不受限制,联系人多达 100 万。
  • 营销自动化: Automate your marketing tasks, such as email campaigns and 社交媒体 posting, to save time and boost efficiency.
  • 销售管道管理: 可视化并跟踪您的销售流程,从而更轻松地识别瓶颈并更快地完成交易。
  • 广泛的集成: 将 HubSpot 与 1,000 多种常用业务工具连接起来,以简化工作流程。

定价

  • 免费工具:最多可免费使用两名用户。
  • 营销中心启动器:$15/座位/月。
  • 启动客户平台:$15/座位/月。
  • 营销枢纽专业版 + 三个席位:$800/月,额外座位 $45/月。
image 21

优点

  • 出色的培训和支持。
  • 功能丰富实用。
  • 免费计划适用于 小型企业.
  • 出色的客户支持。
  • 有大量免费资源

缺点

  • 规模越大,成本越高。
  • 在设计定制方面有一些限制。
  • 高级功能需要更高级的计划。
  • 免费计划带有 HubSpot 品牌标识。

Zoho CRM 是什么?

Now, let’s chat about Zoho CRM. It’s a solid choice, too.

Think of it as a super flexible tool. It can fit many business sizes.

Plus, it’s pretty budget-friendly.

此外,探索我们最喜欢的 Zoho 替代品

ZOHO-CTA
Zoho
7.0

Elevate your social media strategy with Zoho Social. From smart scheduling and social listening to in-depth analytics, discover the power of Zoho Social today!

主要优点

  • 功能丰富: Zoho CRM 平台拥有大量功能。它提供销售自动化、营销工具,甚至还有服务台功能。
  • 经济实惠: Zoho CRM 提供最多 3 个用户的免费计划。即使是付费计划也非常有竞争力。
  • 自定义选项: 定制 Zoho CRM,满足您的业务需求。您可以创建自定义字段、模块和工作流程。
  • 出色的集成: Zoho CRM 可与 500 多个其他应用程序集成,包括 Google Workspace 和 Mailchimp 等流行工具。
  • 强有力的报告: 利用可定制的报告和仪表板详细了解销售业绩。

定价

所有计划都将 每年计费.

  • 标准:每位用户每月 14 美元。
  • 专业的:每位用户每月 23 美元。
  • 企业:$40/用户/月。
  • 最终的:每位用户每月 52 美元。
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优点

  • 卓越的移动应用体验。
  • 功能丰富实用。
  • SmartQ 功能
  • 高度可定制的平台。
  • 与许多应用程序集成。

缺点

  • 更少的集成
  • 报告可以更详细。
  • 更高级的社交聆听。
  • 用户数量多的话成本会比较高。

功能比较

Let’s break down the core features of these two powerful CRM platforms.

We’ll examine key areas, showing how HubSpot and Zoho CRM stack up.

So you can see which aligns best with your business needs.

1. Sales and Marketing Alignment

  • HubSpot:
    • HubSpot’s Sales Hub integrates seamlessly with its marketing hub. This means your sales and marketing teams work from the same data. Running marketing campaigns and tracking their impact on the sales process is streamlined, and HubSpot offers strong alignment.
  • Zoho CRM:
    • Zoho CRM offers solid sales and marketing integration, but it might require more setup to achieve the same level of alignment as HubSpot. Zoho has a strong module for each, but the integration is not as seamless as that of Hubspot.
Content creating with Hubspot

2. 定制

  • HubSpot:
    • Offers good customization, particularly in its professional and enterprise plans. However, some deeper customizations might require developer assistance.
  • Zoho CRM:
    • Zoho CRM excels in customization. It allows extensive tailoring of fields, modules, and workflows to match unique business needs.

3. 功能性

  • HubSpot:
    • Provides robust functionality, especially for inbound marketing and sales. It’s designed to be an all-in-one platform, providing everything you need.
  • Zoho CRM:
    • Offers a wide range of functionality, including advanced features like AI-powered insights and inventory management.

4. 生产率

  • HubSpot:
    • Focuses on enhancing productivity through automation and streamlined workflows. Its user-friendly interface helps teams quickly adopt and use the system.
  • Zoho CRM:
    • It also prioritizes productivity with features like workflow automation and AI-driven assistance.

5. CRM Software User Interface

  • HubSpot:
    • Known for its clean and intuitive user interface. It’s designed for ease of use, reducing the learning curve.
  • Zoho CRM:
    • While powerful, Zoho CRM’s interface can feel more complex, especially for new users.

6. Customer Relationship Management

  • HubSpot:
    • Strong in customer relationship management, with tools for tracking interactions, managing contacts, and providing customer support.
  • Zoho CRM:
    • Equally capable in customer relationship management, with features for managing leads, contacts, and customer interactions.
活动 1

7. Compared to Zoho AI

  • HubSpot:
    • While HubSpot has AI elements, it’s not as AI-focused as Zoho. Hubspot relies on strong automation, where Zoho relies on AI.
  • Zoho CRM:
    • Zoho CRM leverages its Zia AI, which provides insights, predictions, and automation based on data analysis. This is a significant difference from Zoho.

选择 CRM 软件时要注意什么?

  • 可扩展性: 客户关系管理系统能否与企业共同成长?
  • 一体化: 它能与现有工具连接吗?
  • 易于使用: Is the interface intuitive for your team?
  • 支持: What level of customer support is offered?
  • 移动访问: Can you access it on the go?
  • 报告: Does it provide actionable insights?
  • 安全: How secure is your customer data?

最终裁决

So, which one wins? It’s close, but we lean toward Zoho CRM.

Why? It’s super flexible and budget-friendly.

Plus, the AI features are really powerful.

If you need deep customization, Zoho is a great choice.

However, if you want a seamless HubSpot sales hub experience, especially for inbound marketing and sales, HubSpot is solid.

It’s got a clean 收件箱 and strong lead management.

We’ve tested both, and we know what works. Choose the one that best suits your needs. You can’t go wrong.

Hubspot 的更多信息

我们探讨了 Hubspot 的几种替代方案,每种方案都有其独特的优势。

以下是 Hubspot 与这些软件解决方案的简要比较:

  • Hubspot vs Gohighlevel: GoHighLevel 主要为营销机构量身定制,提供了一个管理各种数字营销任务(包括预约安排和社交媒体)的一体化平台。相反,Hubspot 则面向各种规模的企业,通过更广泛的营销、销售和服务工具集,在入站营销方面表现出色。
  • Hubspot 与 Pipedrive: Pipedrive 是一款专注于销售的 CRM,以可视化销售管道管理和直观的界面而著称,是跟踪交易的理想选择。Hubspot 提供了一个更全面的一体化平台,涵盖销售、营销和客户服务。
  • Hubspot vs Keap: Keap(前身为 Infusionsoft)专注于客户关系管理和营销自动化,尤其适合希望简化销售流程和联系人管理的小型企业。Hubspot 提供更广泛的营销、销售和服务功能,通常具有更强大的自动化和报告功能。
  • Hubspot vs ActiveCampaign: ActiveCampaign 擅长电子邮件营销和营销自动化,具有先进的细分和条件逻辑。不过,Hubspot 提供了一个更广泛的一体化平台,包括潜在客户生成、社交媒体管理以及更广泛的自动化触发器和操作。
  • Hubspot 与 Clickfunnels: ClickFunnels 致力于创建高转化率的销售漏斗,重点关注着陆页和销售流程。另一方面,Hubspot 是一个更广泛的营销和销售自动化平台,除了提供漏斗构建之外,还提供全面的工具,包括客户关系管理(CRM)、内容管理和销售自动化。 .
  • Hubspot 与 Folk: Folk 是一款较为简单的 CRM 解决方案,擅长直接管理和组织联系人。它适用于注重易用性的小型团队。Hubspot 提供更强大的联系人管理、详细的分析以及更广泛的营销和销售功能,但学习曲线较陡。
  • Hubspot 与 Instantly: Instantly 擅长冷门电子邮件推广和潜在客户生成自动化。Hubspot 提供更广泛的工具套件,包括完整的客户关系管理、具有高级设计功能的综合电子邮件营销、社交媒体集成以及更广泛的自动化工作流程。
  • Hubspot 与 ClickUp: ClickUp 主要是一款项目管理工具,具有广泛的定制和协作功能。它允许用户管理任务、文档和目标。虽然它通过自定义字段提供了一些 CRM 功能,但 Hubspot 是一个专门的 CRM 系统,旨在全面管理客户关系和简化销售流程。
  • Hubspot 与 Monday CRM: Monday.com 是一个专注于项目管理、协作和工作流程自动化的工作操作系统。相比之下,Hubspot 是一个完全集成的 CRM,提供深入的销售、营销和客户服务自动化。它旨在推动企业创收并扩大规模。
  • Hubspot vs Capsule CRM: Capsule CRM 是一款简单易用的联系人管理器和销售跟踪器,非常适合需要整理客户信息和清晰管道视图的小型企业。Hubspot 的 CRM 功能更强大、更丰富,具有先进的销售管道、全面的营销自动化和广泛的集成。
  • Hubspot 与 Insightly: Insightly 将客户关系管理与强大的项目管理功能结合在一起,使其成为企业的多功能工具。Hubspot 在营销自动化和更广泛的销售功能方面表现出色,为内向营销和潜在客户培育提供了更全面的套件。
  • Hubspot vs Freshsales CRM: Freshsales CRM 是一款以销售为中心的 CRM,强调人工智能驱动的销售线索评分和销售自动化,以实现高效的交易管理。Hubspot 提供了一个更广泛的一体化平台,其强大的营销自动化功能与销售和服务工具集成在一起,使其适用于更复杂的销售周期。
  • Hubspot 与 Salesforce: Salesforce 是一款功能强大、可高度定制的企业级 CRM,具有强大的报告和预测功能,非常适合有复杂需求的大型企业。Hubspot 提供更友好的用户界面和一套完善的营销和销售工具,尤其吸引中小企业,其定价模式也更容易接受。
  • Hubspot 与 Zendesk: Zendesk 是一个专业的客户服务和支持平台,在全渠道支持、票务和先进的人工智能问题解决能力方面表现出色。Hubspot Service Hub 提供集成的客户支持工具,作为其更广泛的 CRM 套件的一部分,在营销、销售和服务团队之间提供无缝数据流,但与 Zendesk 相比,它不太重视先进的人工智能。

Zoho CRM 的更多内容

以下是 Zoho CRM 与其替代方案的简要比较:

常见问题

哪种 CRM 更适合小型企业?

Zoho CRM often wins for small businesses due to its affordable pricing and high customization. It offers strong features without a steep cost. However, if your 小型企业 focuses on inbound marketing, HubSpot’s starter plan is a good fit.

Does HubSpot or Zoho CRM have a better mobile app?

Both have a strong mobile app. HubSpot’s app is known for its user-friendly interface, while Zoho’s offers extensive features on the go. The best choice depends on individual preferences for interface vs. feature depth.

Which CRM excels in sales automation?

Both offer strong sales automation. Zoho CRM provides AI-driven automation, while HubSpot focuses on workflow automation. Both have robust tools to streamline your sales process, including deal management and forecast tools.

Can I sync my email and calendar with these CRMs?

Yes, both HubSpot and Zoho CRM offer email and calendar sync. This allows for seamless integration with your existing communication tools, keeping your data up-to-date.

Which CRM is better for lead management?

HubSpot is often favored for lead management due to its strong inbound marketing features. Its tools for capturing, nurturing, and converting leads are highly effective. Zoho CRM also provides robust lead management, but its strength lies in overall customization.

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