⚡ 快速结论：
- 定价： Freshsales starts at $9/user/month vs HoneyBook at $29/month flat.
- 最适合： Freshsales for sales teams managing leads and pipelines. HoneyBook for service freelancers handling clients and invoices.
- 主要区别： Freshsales是一家销售公司 客户关系管理 with Freddy AI lead scoring. HoneyBook is a client portal with contracts and online payments.
- 我们的选择： Freshsales for most users — it offers a free plan, lower entry price, and full sales 自动化.
Freshsales vs HoneyBook both call themselves 客户关系管理 软件。
但它们为截然不同的用户解决了截然不同的问题。
Freshsales is built for sales teams chasing leads and closing deals.
HoneyBook is built for service freelancers managing clients and projects.
选错就意味着要为永远不会用到的功能付费。
This comparison breaks down both tools to help you choose right.
概述
本次对比涵盖价格、功能和理想使用场景。
我们还会分析每种工具最适合哪些用户。
我们的信息来源包括已发布的规格说明、文档和 G2 评测。
我们的 作家 also signed up for HoneyBook and explored it directly.
Notes from that hands-on time appear in the HoneyBook section below.
最后，你就会知道哪种工具适合你。 商业.
Freshsales是什么？
Freshsales is an AI-powered customer relationship management platform.
It is part of the Freshworks suite of 商业 工具。
The CRM software helps sales teams manage leads, deals, and customer 数据.
Freshsales was launched in 2016 as Freshworks’ second major product.
Freshworks 声称其产品在全球拥有超过 67,000 名客户。
Freshsales CRM is designed for small and medium sized businesses.
新鲜销售
Freshsales is an AI-powered CRM with Freddy AI lead scoring. It offers a free plan for up to 3 users. Paid plans start at just $9 per user per month.
Freshsales 定价
以下是 Freshsales 在 2026 年的成本。让我们来详细分析一下。
| 计划 | 价格 | 最适合 |
|---|---|---|
| 自由的 | $0 | Up to 3 users testing the platform |
| 生长 | 每用户每月 9 美元 | 从客户关系管理 (CRM) 开始的小团队 |
| 专业版 | 每用户每月 39 美元 | 不断壮大的销售团队需要自动化 |
| 企业 | 每用户每月 59 美元 | Large teams needing advanced AI insights |
Pricing verified May 2026.
免费试用： Yes — 21-day free trial on all paid plans. No credit card required to start.
退款保证： Freshsales does not advertise a refund window. The 21-day free trial lets you test all features before paying.
📌 笔记： The free plan supports up to 3 users with most features included. Pricing has dropped significantly over the years and is now 2 to 3 times lower than before.
⚠️ 警告： Some advanced features like Freddy AI Insights and custom modules are only available on the Enterprise tier at $59/user/month.
Freshsales的主要优势
Here’s what makes Freshsales worth considering:
- Freddy AI 副驾驶： Scores leads based on behavior and profile. Suggests the next best action to close deals faster.
- 360度客户视图： Centralizes customer data with a complete history of every touchpoint. Tracks emails, calls, and meetings in one timeline.
- 内置通信： Phone, email, chat, and SMS work inside a unified 收件箱. WhatsApp Business and Facebook Messenger connect through omnichannel features.
- 可视化销售流程： Kanban-style boards track deal progress. Spot bottlenecks at a glance and forecast revenue accurately.
- 工作流程自动化： Automates repetitive sales activities. Frees sales reps to focus on selling instead of data entry.
- Sales Reports & AI Insights: Around a dozen predefined sales reports come fully customizable. Track team performance and forecast deal outcomes.
- Excellent Value Pricing: Free plan for 3 users plus paid tiers from $9/user/month. Considered an excellent value for 小型企业.
我们的团队注意到了什么
Note: We haven’t spent extensive hands-on time with Freshsales yet. The information in this section reflects published documentation and G2 reviews. According to G2 reviews, Freshsales scores around 4.5/5 on platforms like Capterra and is praised for its intuitive interface and value for money. Some users mention slow loading times and a smaller integration library — only around 385 apps compared to bigger competitors.
Freshsales 的优点和缺点
✅ 优点
- Free plan for up to 3 users with most features included
- Freddy AI scores leads and recommends next best actions
- Built-in phone, email, chat, and SMS in a unified inbox
- 21-day free trial on all paid plans with no credit card required
❌缺点
- Cluttered navigation and slow loading times reported by some users
- Only around 385 integrations — fewer than HubSpot or Salesforce
- Lacks some advanced features found in competitors like HubSpot
HoneyBook是什么？
HoneyBook is an AI-powered business management platform.
It is built for service-based freelancers and small businesses.
HoneyBook helps independent businesses book more clients and get paid.
The platform combines contracts, invoices, scheduling, and client portals.
HoneyBook aims to eliminate “admin sprawl” across emails and invoicing.
Most users love HoneyBook for managing projects in one branded space.
HoneyBook
HoneyBook is a client management platform for service freelancers. It handles contracts, invoices, scheduling, and online payments. Plans start at $29/month with a free trial available.
HoneyBook定价
以下是 HoneyBook 在 2026 年的成本。让我们来详细分析一下。
| 计划 | 价格 | 最适合 |
|---|---|---|
| 起动机 | 每月 29 美元 | 刚刚起步的独立自由职业者 |
| 基本要素 | 每月 49 美元 | 拥有稳定客户的成长型服务企业 |
| 优质的 | 每月109美元 | Small teams needing advanced automations |
Pricing verified May 2026.
免费试用： Yes — HoneyBook offers a 7-day free trial. Free trials are available for users who want to test the platform first.
退款保证： Annual plans like the Unlimited Annual ($390/year) save users $78 compared to paying monthly. A promo code can sometimes provide 50% off the first year.
📌 笔记： HoneyBook charges flat monthly pricing — not per user. Online payments incur standard processing fees on top of the subscription cost.
⚠️ 警告： The Starter plan limits some automations and 人工智能工具. To unlock the full client portal experience, you’ll likely need Essentials or higher.
HoneyBook 的主要优势
以下是HoneyBook值得考虑的原因：
- 品牌客户门户： Customize client portals so clients access contracts, invoices, and brochures in one place. Strong client relationships start with a clean brand experience.
- Online Contracts & Invoices: Send professional invoices and ready-to-sign contracts. Clients review, sign, and pay in a single interactive file.
- 多种支付方式： Accept credit card, ACH transfer, Apple Pay, and Google Pay. Online payments are simple, fast, and direct.
- 人工智能写作助手： Summarizes project histories or drafts personalized email responses. Reduces busywork on routine client communication.
- Inquiry Forms & Workflows: Create integrated inquiry forms that automatically generate new projects from client inquiries. Send questionnaires to gather details throughout the project.
- 项目管理： Organize projects with names, dates, types, stages, and statuses. Manage proposals, calendar bookings, and packages in one tool.
- Mobile App & Integrations: Available on iOS and 安卓 with offline access. Integrates with Google Calendar and other free tools you already use.
我们的团队注意到了什么
Our writer signed up for HoneyBook and spent several days exploring the platform. Here’s what stood out from that hands-on time:
HoneyBook 的优点和缺点
✅ 优点
- All-in-one platform for contracts, invoices, scheduling, and payments
- Customizable branded client portals improve the client experience
- AI Writing Assistant drafts personalized email responses
- Built specifically for service-based freelancers and small businesses
❌缺点
- Higher entry price at $29/month vs $9/user for Freshsales
- No free plan — only a 7-day free trial
- Lacks traditional sales CRM features like lead scoring or pipelines
功能对比
Ready to dive into a detailed comparison of Freshsales vs HoneyBook?
We’ll explore the key features that matter most for picking the right platform.
| 特征 | 新鲜销售 | HoneyBook |
|---|---|---|
| 起价 | 每用户每月 9 美元 | 每月 29 美元 |
| 免费计划 | ✅（3 位用户） | ❌（仅限7天试用） |
| AI 线索评分 | ✅ Freddy AI | ❌ |
| 销售渠道 | ✅ Kanban boards | ❌ |
| 客户门户 | ❌ | ✅ 品牌 |
| 在线合同 | ❌ | ✅ E-sign ready |
| 在线发票 | ❌ | ✅ 内置 |
| Email/Phone/SMS | ✅ 统一收件箱 | ❌ 仅限电子邮件 |
| 工作流自动化 | ✅ 高级 | ✅ 基本款 |
| 移动应用 | ✅ iOS 安卓 | ✅ iOS 和 Android |
| 最适合 | 销售团队 | Service freelancers |
1. Lead & Contact Management
Freshsales： Captures leads through web forms and chat, then organizes contacts in a 360-degree customer view. Every email, call, and meeting appears on one timeline. Freddy AI scores each lead based on behavior to help you focus on the warmest prospects.
HoneyBook： Treats inquiries as projects rather than leads. Clients submit through inquiry forms that automatically create new projects. There’s no traditional lead scoring or pipeline view — just project stages from inquiry to booked to complete.
2. 人工智能与自动化
Freshsales： Freddy AI is a true sales co-pilot. It scores leads, predicts deal risks, and suggests next-best actions. Workflow automation handles repetitive sales activities so reps can focus on selling.
HoneyBook： Offers an AI Writing Assistant that summarizes project histories and drafts personalized email responses. Automation focuses on client communication — sending the same emails, reminders, and follow-ups without manual work.
3. Email & Communication
Freshsales： Built-in phone, email, chat, and SMS work inside a unified inbox. Send personalized bulk emails and monitor open and reply activities. Omnichannel features connect WhatsApp Business, Facebook Messenger, and LINE.
HoneyBook： Provides email templates and workflow integration to communicate with clients efficiently. Send the same emails to similar projects without rewriting. There’s no built-in phone or SMS — communication happens through email and the client portal.
4. Sales Pipeline vs Project Management
Freshsales： Visual sales pipelines use Kanban boards to track deal progress. Spot bottlenecks and forecast revenue accurately. Sales sequences automate multi-step outreach campaigns.
HoneyBook： Organizes projects with names, dates, types, stages, and statuses. Track each project from inquiry to delivery rather than chasing deals. Better suited for service-based work where every client becomes a project.
5. Contracts & Invoicing
Freshsales： Doesn’t include native contract or invoicing tools. You’ll need to integrate with PandaDoc, DocuSign, or QuickBooks for these features. Adds complexity and extra subscription costs for service businesses.
HoneyBook： Online contracts are easy to use and ready to sign online. Send professional invoices and get paid on time. Clients review, sign contracts, and pay invoices within a single interactive file.
⚠️ 警告： If your business needs contracts, e-signatures, and invoicing built in, HoneyBook saves you from stitching together 3-4 separate tools.
6. 在线支付
Freshsales： No native payment processing. You’ll need to connect Stripe, PayPal, or another payment processor through integrations. Payment data won’t sit alongside customer records natively.
HoneyBook： Clients can pay through credit card, ACH transfer, Apple Pay, and Google Pay. Online payments are simple, fast, direct, and digital. Payment status syncs automatically with project records.
7. Client Portal & Brand Experience
Freshsales： Designed around an internal sales team workflow — there’s no native client-facing portal. Customers don’t log in to see their files or invoices. Communication happens via email, phone, and chat managed by reps.
HoneyBook： Customizable client portals let clients access contracts, invoices, brochures, and other documents in one branded space. Customize the brand, color, and layout. Clients can review proposals and communicate without long email threads.
8. Online Scheduling
Freshsales： Includes calendar sync with Google and Microsoft 365. Sales reps can book meetings directly from contact records. No standalone client booking page in the core product.
HoneyBook： Offers built-in online scheduling so clients can book consultations or sessions directly. Calendar integration syncs availability automatically. Reduces back-and-forth emails when booking new clients.
9. Templates & Customization
Freshsales： Provides email templates, web forms, and customizable sales reports. Around a dozen predefined sales reports come fully customizable. Better suited for sales-process customization than client-facing materials.
HoneyBook： Includes ready-made templates for contracts, invoices, brochures, and questionnaires. Customize each template with your branding. Saves hours of writing the same documents from scratch for each new client.
10. 集成
Freshsales： Connects with around 385 integrations and apps including Google, Microsoft 365, Slack, and Zoom. Tightly integrates with other Freshworks products like Freshmarketer and Freshdesk OMNI. Integration count is smaller than HubSpot or Salesforce.
HoneyBook： Integrates with tools service businesses commonly use, including Google Calendar, Gmail, QuickBooks, and Zapier. Smaller catalog than Freshsales but covers the essentials. The platform itself replaces multiple add-ons.
定价与成本
让我们来并排比较一下这些定价方案。
| 计划 | 新鲜销售 | HoneyBook |
|---|---|---|
| 免费计划 | ✅ 最多 3 位用户 | ❌（仅限7天试用） |
| 入门级 | Growth: $9/user/month | 入门级：每月 29 美元 |
| 中级 | 专业版：39 美元/用户/月 | 基本款：每月 49 美元 |
| 顶级 | Enterprise: $59/user/month | 高级版：每月 109 美元 |
| 免费试用 | 21天，无需信用卡 | 7天 |
Freshsales： Pricing is per-user per-month, which scales with team size. The free plan supports up to 3 users with most features included. For small businesses with 1-3 reps, this is excellent value — you can run sales without paying anything.
HoneyBook： Charges flat monthly pricing regardless of team size, which is simpler for solo freelancers. The Starter plan at $29/month covers basic contracts, invoices, and payments. Adding online payment processing fees on top is the trade-off for the all-in-one experience.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| 预算紧张 | 新鲜销售 | Free plan + $9/user entry tier |
| Sales lead pipeline | 新鲜销售 | Freddy AI + Kanban boards |
| Client contracts & invoices | HoneyBook | Built-in e-sign and billing |
| Branded client portal | HoneyBook | Customizable client experience |
| 多渠道推广 | 新鲜销售 | Phone, SMS, WhatsApp included |
| 适合初学者 | HoneyBook | Simple all-in-one interface |
💰 您的预算
Freshsales wins on price for solo founders or small sales teams. The free plan covers 3 users with most features, and paid tiers start at just $9/user/month — far cheaper than HoneyBook’s $29/month flat rate.
🔌 您的技术栈
Freshsales offers around 385 integrations including Slack, Zoom, and other Freshworks products. HoneyBook integrates with tools you already use like Google Calendar and QuickBooks but has a smaller catalog overall.
📝 您的业务类型
If you sell products or B2B services with a sales team, Freshsales fits naturally. If you’re a photographer, designer, coach, or consultant booking clients and projects, HoneyBook fits better.
🎓您的经验水平
HoneyBook is more beginner-friendly for non-technical users — its interface focuses on simple project workflows. Freshsales has a learning curve but rewards users who invest in setting up sales pipelines and AI workflows.
🆓 免费试用和演示
Freshsales offers a generous 21-day free trial with no credit card required. HoneyBook provides a 7-day free trial. Test both in your real workflow before committing — both let you create a new account quickly.
🛟 支持选项
Freshsales provides 24/5 support across all plans via phone, chat, and email. HoneyBook offers email and in-app support, with help articles for self-service. Both have active user communities for peer help.
切换指南
已经在使用这些工具之一了吗？如果您切换到其他工具，以下是您可能遇到的情况。
🔄 Switching from Freshsales to HoneyBook?
✅ 你将获得：
- Built-in contracts, invoices, and online payments
- Branded client portal for a polished customer experience
- All-in-one project management without juggling extra tools
❌ 你会失去什么：
- Freddy AI lead scoring and predictive deal insights
- Visual sales pipelines with Kanban deal tracking
- Built-in phone, SMS, WhatsApp, and Facebook Messenger
📋 如何切换：
- Export your contacts and deals from Freshsales as a CSV file
- Sign up for HoneyBook and start the free trial
- Import contacts as projects and rebuild your client workflow
🔄 Switching from HoneyBook to Freshsales?
✅ 你将获得：
- Freddy AI lead scoring, deal risk prediction, and next-action suggestions
- Visual sales pipelines with Kanban boards for deal tracking
- Free plan for 3 users plus much lower per-user pricing
❌ 你会失去什么：
- Native online contracts, e-signatures, and invoicing
- Built-in online payment processing for clients
- Branded client portal where clients access proposals and brochures
📋 如何切换：
- Export your client list and project history from HoneyBook
- Create a Freshsales free account and start the 21-day trial
- Map projects to deals and stages, then plug in third-party tools for invoicing
我们的评测没有涵盖的内容
This comparison focused on the core CRM and client management features both platforms offer. We didn’t deeply test enterprise SSO, custom API integrations, or advanced 报道 at scale. Our observations are based on the May 2026 versions of both tools — features may have changed since then. If you manage 50+ users or have unique compliance needs, your priorities may differ from what we’ve covered here.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 定价 | 新鲜销售 |
| 🚀 销售特点 | 新鲜销售 |
| 📋 客户管理 | HoneyBook |
| 🤖 人工智能与自动化 | 新鲜销售 |
| 👶 易用性 | HoneyBook |
| 🔌 集成 | 新鲜销售 |
| 📞 Communication | 新鲜销售 |
| 🏆 总冠军 | 新鲜销售 |
🏆 WINNER: FRESHSALES
Freshsales wins 5 out of 7 categories.
最适合： Sales teams, B2B businesses, small-to-medium businesses needing AI-driven CRM features at an affordable price.
Freshsales and HoneyBook are two very different products despite both calling themselves CRM software.
Freshsales specializes in helping sales teams capture leads, score them with Freddy AI, and close deals through visual pipelines.
HoneyBook specializes in helping service-based freelancers manage projects, sign contracts, and collect payments inside one branded portal.
HoneyBook is excellent for photographers, coaches, designers, and other independent professionals who treat each client as a project.
However, if you need a sales-focused CRM with AI lead scoring, multi-channel outreach, and a free plan, Freshsales is the better choice.
Pick the tool that matches your business model — not the one with the longer feature list.
Both tools are free to try with a quick start free trial — Freshsales offers 21 days while HoneyBook offers 7 days.
Freshsales 的更多比较
以下是Freshsales与其他竞争对手的对比：
Freshsales 在以下方面胜出： Lower entry pricing at $9/user, better value for SMBs, simpler initial setup
HubSpot 在以下方面胜出： Larger integration marketplace, more advanced marketing automation, larger free tier
Freshsales vs Zoho 客户关系管理
Freshsales 在以下方面胜出： Cleaner interface, better Freddy AI integration, faster onboarding for new sales teams
Zoho CRM 的优势在于： Broader Zoho product suite, more customization options, more native modules out of the box
Freshsales vs 管道驱动
Freshsales 在以下方面胜出： Native AI lead scoring, built-in phone and SMS, free plan for 3 users
Pipedrive 获胜： Cleaner pipeline visualization, simpler reporting setup, more focused sales-only design
Freshsales 在以下方面胜出： Far lower starting cost, faster setup, no need for admin specialists
Salesforce 的优势在于： Massive AppExchange marketplace, deeper enterprise customization, broader analytics tools
HoneyBook 的更多比较
以下是HoneyBook与其他竞争对手的对比：
HoneyBook 对比 Dubsado
HoneyBook 在以下方面胜出： Faster onboarding, polished mobile app, AI Writing Assistant for client emails
Dubsado 获胜： Deeper workflow customization, more flexible form 建筑商, lower long-term pricing for power users
HoneyBook 与 基普
HoneyBook 在以下方面胜出： Better client portal experience, simpler pricing, designed for service freelancers
Keap 获胜理由： Deeper marketing automation, sales pipeline tools, larger contact databases
HoneyBook 与 ActiveCampaign
HoneyBook 在以下方面胜出： All-in-one client management, built-in contracts and invoicing, simpler interface for freelancers
ActiveCampaign 在以下方面胜出： Advanced email marketing automation, larger integration library, better email deliverability
HoneyBook 与 GoHighLevel
HoneyBook 在以下方面胜出： Easier setup for non-technical users, polished client-facing experience, focused on service businesses
GoHighLevel 获胜： White-label options, advanced sales funnels, better fit for marketing agencies
常见问题解答
Freshsales是CRM系统吗？
Yes, Freshsales is a full customer relationship management platform built for sales teams. It centralizes customer data, tracks leads through pipelines, and uses Freddy AI to score deals and recommend next actions.
HoneyBook每月费用是多少？
HoneyBook starts at $29/month for the Starter plan. Essentials costs $49/month and Premium costs $109/month. Annual plans like the Unlimited Annual save users $78 over paying monthly.
HoneyBook 是一款 CRM 系统吗？
HoneyBook functions as a client management platform with CRM-like features for service-based businesses. It manages contacts, projects, contracts, and payments — but lacks traditional sales pipeline and lead scoring tools you’d find in a sales CRM software like Freshsales.
FreshSales免费套餐允许的最大用户数量是多少？
The Freshsales free plan supports up to 3 users with most features included. This makes it an excellent value for solo founders and tiny sales teams testing CRM software before committing to a paid plan. After 3 users, you’ll need the Growth plan at $9 per user per month.
Which is better for sales teams: Freshsales or HoneyBook?
Freshsales is better for sales teams because it’s purpose-built for managing leads, deals, and customer interactions. It includes Freddy AI for lead scoring, visual sales pipelines, and built-in phone, email, and SMS. HoneyBook is better for service freelancers managing client projects rather than chasing new sales.
How do I get started with the free trial for either tool?
Both platforms are free to try and easy to start. On the Freshsales website, you can start free trial in a few seconds — no credit card required, no waiting on email verification. HoneyBook offers a similar setup: visit the site, fill in your details, and the connection is verifying your email so you can respond from the dashboard. Recommend HoneyBook to a friend by sharing your dashboard link, and check Freshworks Marketplace for add ons that extend 安全 and integration features. If your browser shows a Cloudflare ray id during sign-up — meaning verification successful waiting on a human review — refresh after a few seconds for site properly loading.
Can these tools handle other types of business workflows?
Both tools focus on their core strengths. Freshsales handles sales pipelines and customer data; HoneyBook handles client projects and payments. For task management or meeting notes from audio or video files, you’d need a separate tool like 集会 for note taking. Microsoft Teams users can integrate Freshsales calls into their workflow, but neither tool replaces a dedicated meeting transcription platform.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 