⚡ สรุปโดยย่อ:
- ตัวประกอบ: แคปซูล CRM starts at $18/user/month. Agile CRM starts at $8.99. Both have a free plan.
- เหมาะสำหรับ: Capsule CRM suits small businesses that want clean contact management. Agile CRM suits teams that want sales and marketing in one dashboard.
- ความแตกต่างที่สำคัญ: Capsule focuses on pipeline and project boards. Agile CRM adds marketing อัตโนมัติ, landing pages, and a help desk.
- ตัวเลือกที่เราแนะนำ: Capsule CRM, rated 4.0 against 2.8, because its core features stay reliable and easy to learn.
The cheaper CRM software is not always the safer buy.
Agile CRM costs half of what Capsule CRM costs per user.
It also packs far more tools into one platform.
But price is the smallest difference between these two crm providers.
Reliability, support, and daily ease of use matter more.
ภาพรวม
This Capsule CRM vs Agile CRM comparison covers pricing, key features, and ease of use.
We also break down who each crm system fits best.
ของเรา นักเขียน spent hands-on time with Agile CRM directly.
Notes on Capsule CRM come from documentation, pricing pages, and G2 reviews.
By the end, you will know which crm solution fits your ธุรกิจ.
Capsule CRM คืออะไร?
Capsule CRM is a cloud-based platform for small to medium businesses.
It centralizes customer ข้อมูล, notes, and communication history in one place.
The minimalist interface lets teams start without a dedicated administrator.
Capsule calls its approach “powerful simplicity” for relationship and sales management.
You get contact management, a sales pipeline, tasks, and project boards.
Most small businesses use Capsule for keeping track of deals without training.
🏆 ผู้ชนะ: Capsule CRM
Clean contact records and a simple sales process. The free version covers 250 contacts and two users.
ราคา Capsule CRM
Here is what a Capsule account costs today. Prices are per user per month.
| วางแผน | ราคา | เหมาะสำหรับ |
|---|---|---|
| ฟรี | $0 | Two users and 250 contact records |
| สตาร์ทเตอร์ | 18 ดอลลาร์สหรัฐฯ ต่อผู้ใช้ต่อเดือน | ธุรกิจขนาดเล็ก teams that need reporting features |
| การเจริญเติบโต | 39.99 ดอลลาร์สหรัฐฯ ต่อเดือน | Teams that want multiple sales pipelines and advanced features |
Pricing verified August 2026.
ทดลองใช้งานฟรี: Yes. A 14-day trial of the paid tiers, with no card needed to start.
รับประกันคืนเงิน: None advertised. You can downgrade to the free plan at any time instead.
📌 บันทึก: The free version caps you at 250 contacts, 50MB storage, and no การรายงาน tools. Extra storage and premium integrations sit on the paid plans, and Capsule sells add ons for larger workspaces.
⚠️ Pricing conflict flagged: Our data sheet lists three tiers at $0, $18, and $36 billed annually. Newer public research shows five tiers, with monthly rates near $21, $38, $60, and $75, plus Advanced and Ultimate levels. Capsule advertises up to 15% off if you pay annually. Check the live pricing page before you buy.
ประโยชน์หลักของ Capsule CRM
Here is what makes Capsule CRM worth a look:
- One view of every contact: Emails, calls, files, and social profiles sit on one record. That removes data silos across other team members.
- Pipeline you can read at a glance: Sales opportunities show status, value, and next step. Growth plans unlock multiple sales pipelines for a longer sales cycle.
- Project boards after the win: Post-sale delivery work links straight to a won deal. That keeps account management and project management in the same tool.
- Tracks and workflow automations: Templated task lists handle repeatable ธุรกิจ processes like onboarding. Higher tiers add multi-step automation.
- Email marketing without a second app: เดอะ ทรานสปอนด์ integration runs marketing campaigns from your customer data. เมลชิมป์ is supported too.
- Integrations that small teams actually use: ซีโร่, QuickBooks, Google Workspace, Microsoft 365, and over 1,000 apps through Zapier.
- Custom fields and search: You can shape contact records around your own sales process and find them fast.
สิ่งที่ทีมของเราสังเกตเห็น
Note: we have not had extended hands-on time inside a live Capsule account yet. The notes above come from Capsule’s documentation, its pricing page, and G2 reviews. G2 reviews highlight contact management and the sales pipeline as the easiest parts to learn, while the mobile app draws requests for more depth.
ข้อดีและข้อเสียของ Capsule CRM
✅ ข้อดี
- Clean interface that needs no extensive training
- Free version for up to 250 contacts and 2 users
- Contact management and sales pipeline are simple to run
- Project boards tie delivery work to won deals
- Over 60 native integrations plus Zapier
❌ ข้อเสีย
- Fewer advanced features than larger CRM platforms
- Email tracking needs you to BCC a special address
- Google Workspace and Microsoft 365 sync only one way
- Support runs on email, with no live chat
Agile CRM คืออะไร?
Agile CRM is a cloud-based all in one CRM for small and medium businesses.
It has been running since 2013 and serves over 15,000 customers globally.
The platform joins sales, marketing, and customer service in one place.
Agile CRM offers a free plan for up to 10 users.
You get lead management, email marketing, a help desk, and project tracking.
G2 Crowd has recognized it as a leader in its market.
วิดีโอด้านล่างนี้จะอธิบายหน้าจอหลักต่างๆ ให้ฟัง
รองชนะเลิศ: Agile CRM
Sales automation, marketing automation, and a help desk in one dashboard. The free plan covers 10 users.
ราคา Agile CRM
Agile CRM pricing runs on four tiers. Each paid plan is billed per user.
| วางแผน | ราคา | เหมาะสำหรับ |
|---|---|---|
| ฟรี | ฟรี | Up to 10 users testing contact management |
| สตาร์ทเตอร์ | $8.99 | Small teams that need lead scoring and email campaigns |
| ปกติ | $29.99 | Marketing teams running landing pages and automation |
| องค์กร | $47.99 | Larger sales and service teams that want all the features |
Pricing verified August 2026.
ทดลองใช้งานฟรี: The free plan acts as the trial. It stays free for 10 users with no setup fee.
รับประกันคืนเงิน: None published. Billing is prepaid, so cancel before the term renews.
📌 บันทึก: The lowest rate shown usually needs a longer commitment. Public 2026 research puts the entry price near $8.99 to $9.99 per user, so confirm the term length at checkout.
⚠️ คำเตือน: Reviews on this platform are split. Some customers call the support team excellent. Others report bugs that sit unfixed for two weeks and email delivery rates that dropped sharply over six months. Test deliverability on a small list before you move your marketing there.
ประโยชน์หลักของ Agile CRM
Here is where Agile CRM earns its price:
- Three departments, one login: Sales, marketing, and service share the same contacts. That cuts data silos for small teams.
- Marketing automation built in: Drag-and-drop campaign builders handle email marketing, A/B testing, and multi-channel follow-up.
- Sales automation and scoring: Follow-ups, lead scoring, and data entry run on rules, so your sales team spends less time typing.
- Web engagement tracking: You can see what visitors do on your site and trigger campaigns from that behavior.
- Help desk and knowledge base: Ticketing automates customer queries without a separate service tool.
- Calls and calendars: Built-in telephony, plus booking links that sync with Google Calendar or Outlook.
- Gamification for sales enablement: Leaderboards and badges push friendly competition between employees.
สิ่งที่ทีมของเราสังเกตเห็น
Our writer signed up for Agile CRM and worked through setup, contacts, and a first campaign. Here is what stood out during that hands-on time:
The walkthrough below shows the same session on screen.
ข้อดีและข้อเสียของ Agile CRM
✅ ข้อดี
- Free plan covers up to 10 users
- Sales, marketing, and help desk in one interface
- Drag-and-drop workflow builder is quick to learn
- Built-in telephony and การประชุม booking links
- ราคาเริ่มต้นต่ำกว่าคู่แข่งส่วนใหญ่
❌ ข้อเสีย
- Reported email delivery problems over recent months
- Reporting tools are poorly configured
- Support answers vary from one agent to the next
- Custom fields and data mapping fall short for large businesses
เปรียบเทียบคุณสมบัติ
Ready for a closer look at Capsule CRM vs Agile CRM? We compare ten areas that decide most CRM purchases.
| คุณสมบัติ | แคปซูล CRM | ระบบ CRM แบบ Agile |
|---|---|---|
| ราคาเริ่มต้น | 18 ดอลลาร์สหรัฐฯ ต่อผู้ใช้ต่อเดือน | 8.99 ดอลลาร์สหรัฐฯ ต่อผู้ใช้ต่อเดือน |
| แผนฟรี | ✅ 2 users, 250 contacts | ✅ รองรับผู้ใช้งานสูงสุด 10 คน |
| การจัดการข้อมูลติดต่อ | ✅ | ✅ |
| ท่อส่งการขายหลายช่องทาง | ✅ แผนการเติบโต | ✅ |
| ระบบการตลาดอัตโนมัติ | ✅ Via Transpond | ✅ ติดตั้งในตัว |
| หน้า Landing Page | ❌ | ✅ |
| Help Desk Ticketing | ❌ | ✅ |
| บอร์ดโครงการ | ✅ | ❌ |
| ระบบโทรศัพท์ในตัว | ❌ | ✅ |
| เหมาะสำหรับ | Simple pipeline and client delivery | Sales marketing and service in one dashboard |
1. การจัดการข้อมูลติดต่อ
แคปซูล CRM: Every person and company gets a 360-degree record. Communication history, notes, files, and social profiles sit together. Custom fields let you shape records around your own sales process.
ระบบ CRM แบบ Agile: Contact management also gives a 360-degree view, with tags and lead scores attached. It pulls in web engagement data, so you can see which contacts read your pages before you call.
2. Sales Pipeline and Opportunities
แคปซูล CRM: Sales opportunities move through a simple board with value and next step visible. Growth plans support multiple sales pipelines for teams selling different products.
ระบบ CRM แบบ Agile: Deals management uses a visual pipeline with milestones and probability. Sales forecasting sits beside it, which helps if you track revenue generated per stage.
3. Task Tracking and Calendar
แคปซูล CRM: Tasks attach to contacts and deals, so nothing floats loose. Tracks turn repeatable business processes into templated checklists. Calendars connect to Outlook and Gmail.
ระบบ CRM แบบ Agile: The online calendar lets leads book meetings straight into your day. It syncs with Google Calendar or Outlook, which suits teams that sell by call rather than in person.
4. Email Marketing and Campaigns
แคปซูล CRM: Marketing campaigns run through the Transpond integration or Mailchimp. Email tracking asks you to BCC a set address, which adds a step to daily work.
ระบบ CRM แบบ Agile: Email marketing, landing pages, and A/B testing ship inside the product. Marketing teams get multi-channel sequences across email, social, and mobile.
⚠️ คำเตือน: Agile CRM wins this category on paper. Recent reviews describe email delivery rates falling by half, so send a test batch before you migrate a real list.
5. Reporting and Sales Analytics
แคปซูล CRM: The sales dashboard shows conversion rates, pipeline health, and forecasting. You can generate reports on activity and revenue, though the free version has no reporting features.
ระบบ CRM แบบ Agile: Reports and analytics cover deals, campaigns, and call activity. Reviewers describe the reporting tools as awkward to configure, which is a real gap for data-led teams.
6. การบูรณาการ
แคปซูล CRM: Over 60 native integrations cover Xero, ควิกบุ๊กส์, and Mailchimp, plus 1,000 more apps through Zapier. Google Workspace, formerly G Suite, and Microsoft 365 both connect, but sync runs one way only.
ระบบ CRM แบบ Agile: Company records link to third-party tools for billing, ecommerce, and support. Other integrations arrive through Zapier, so an ecommerce CRM setup is workable.
💡 เคล็ดลับสำหรับมืออาชีพ: Neither tool gives full integration in both directions with Google. Edits in Capsule do not การท่องเที่ยว back to Google Workspace, so decide which system holds the master customer data.
7. ใช้งานง่าย
แคปซูล CRM: The interface is clean and user friendly. G2 reviews point to easy implementation, since a small business can set it up without an account manager or admin.
ระบบ CRM แบบ Agile: Setup is faster than heavy platforms like Infusionsoft. The trade-off is depth: more modules means more screens, and the email template builder is rigid.
8. Mobile Access and Customer Service Tools
แคปซูล CRM: แอป iOS และ แอนดรอยด์ apps handle tasks and contacts on the move. G2 reviews call the app useful but thinner than the web version. Support is email only, with no help desk module.
ระบบ CRM แบบ Agile: Web and mobile access let teams manage deals remotely. Ticketing, canned responses, and a knowledge base answer customer queries inside the same platform.
9. Custom Fields and Workflow Automation
แคปซูล CRM: Custom fields, Tracks, and workflow automations reduce manual data entry. Higher paid tiers add multi-step automation and premium integrations.
ระบบ CRM แบบ Agile: Sales automation handles follow-ups, lead scoring, and data entry through a drag-and-drop builder. Large businesses may still hit limits on custom fields and data mapping.
10. การกำหนดราคาและต้นทุน
Let us put the plans side by side.
| ระดับแผน | แคปซูล CRM | ระบบ CRM แบบ Agile |
|---|---|---|
| ฟรี | $0 (2 users, 250 contacts) | ฟรี (สำหรับผู้ใช้สูงสุด 10 คน) |
| แผนการชำระเงินเริ่มต้น | Starter: $18/user/month | Starter: $8.99 |
| ระดับกลาง | Growth: $36/user/month | Regular: $29.99 |
| ระดับสูงสุด | Growth: $36/user/month | Enterprise: $47.99 |
แคปซูล CRM: The Capsule CRM cost is higher per seat, and rates shown are billed annually. What you buy is a tidy crm software stack that rarely needs support.
ระบบ CRM แบบ Agile: The entry price undercuts most CRM software with marketing built in. A ten-user free plan also saves money for a startup that is still testing its sales process.
สถานการณ์ต่างๆ
| หากคุณต้องการ... | เลือก | ทำไม |
|---|---|---|
| งบประมาณจำกัด | ระบบ CRM แบบ Agile | ราคาค่าเข้าชมลดลงครึ่งหนึ่ง |
| Clean contact management | แคปซูล CRM | Simpler records, faster onboarding |
| ระบบการตลาดอัตโนมัติ | ระบบ CRM แบบ Agile | Campaigns and landing pages built in |
| Client delivery after the sale | แคปซูล CRM | บอร์ดโครงการที่เชื่อมโยงกับข้อตกลงที่ชนะ |
| ระบบแจ้งปัญหาของฝ่ายช่วยเหลือ | ระบบ CRM แบบ Agile | Service module included |
| Reliable day-to-day use | แคปซูล CRM | Fewer reported outages and bugs |
💰 งบประมาณของคุณ
A five-seat team pays about $90 monthly on Capsule Starter against roughly $45 on Agile. If cash is tight, the free plan on either tool buys you time.
🔌 อุปกรณ์เทคโนโลยีของคุณ
Capsule fits teams already on Xero, QuickBooks, or Google services. Agile fits teams that would rather drop three tools and run one dashboard.
📈 กระบวนการขายของคุณ
Simple deal flow with steady clients suits Capsule. High-volume lead generation with scoring and nurture sequences suits Agile.
🎓 ระดับประสบการณ์ของคุณ
First CRM system? Capsule asks less of you on day one. Teams moving from other CRMs will find Agile’s module count familiar.
🆓 ทดลองใช้งานและเดโมฟรี
Load 20 real contact records into both before you commit. Run one campaign and create a test pipeline to see which feels lighter.
🛟 ตัวเลือกการสนับสนุน
Capsule answers by email and has no live chat. Agile support reviews swing between warm praise and complaints about slow bug fixes.
คู่มือการสลับใช้งาน
Already on one of them? Here is what changes if you move.
🔄 Switching from Capsule CRM to Agile CRM?
✅ สิ่งที่คุณจะได้รับ:
- Marketing automation and landing pages without a second app
- Help desk ticketing for customer queries
- Built-in telephony and gamified leaderboards
❌ สิ่งที่คุณจะสูญเสีย:
- Project boards tied to won deals
- The quieter, less cluttered interface
- Native Xero and QuickBooks links
📋 วิธีการเปลี่ยน:
- Export contacts, companies, and opportunities from Capsule as CSV files
- Open a free Agile CRM account and map your custom fields first
- Import in batches, then rebuild pipelines and automation rules
🔄 Switching from Agile CRM to Capsule CRM?
✅ สิ่งที่คุณจะได้รับ:
- A calmer interface that new staff learn in an afternoon
- Project boards for post-sale account management
- Steadier email and integration behavior
❌ สิ่งที่คุณจะสูญเสีย:
- The ten-user free plan
- Ticketing, telephony, and landing pages
- Sales gamification for your sales team
📋 วิธีการเปลี่ยน:
- Export contacts, deals, and notes from Agile CRM
- Start a Capsule trial and connect Google Workspace or Microsoft 365
- Import your file, then set up Tracks for repeat work
สิ่งที่บทวิจารณ์ของเราไม่ได้กล่าวถึง
This comparison focused on small businesses and small teams. We did not test bulk data migration, API work, or องค์กรไม่แสวงหาผลกำไร and education discounts. Enterprise contracts and custom pricing sat outside our scope. If you run 50 or more seats, your priorities will look different from what we covered here.
คุณสมบัติสุดท้าย
| หมวดหมู่ | ผู้ชนะ |
|---|---|
| 💰 ราคา | ระบบ CRM แบบ Agile |
| 👥 การจัดการข้อมูลติดต่อ | แคปซูล CRM |
| 📈 ขั้นตอนการขาย | แคปซูล CRM |
| 📣 ระบบการตลาดอัตโนมัติ | ระบบ CRM แบบ Agile |
| 📊 คุณสมบัติการรายงาน | แคปซูล CRM |
| 👶 ใช้งานง่าย | แคปซูล CRM |
| 🔌 การผสานรวม | แคปซูล CRM |
| 🏆 ผู้ชนะเลิศโดยรวม | แคปซูล CRM |
🏆 ผู้ชนะ: CAPSULE CRM
Capsule CRM wins 5 of 7 categories.
เหมาะสำหรับ: small business sales teams, client delivery work, first-time CRM buyers
These two products chase different buyers. Capsule CRM sells calm, dependable contact and pipeline work. Agile CRM sells breadth at a low price.
Agile CRM is the better buy when you need marketing, sales, and service under one roof and cannot afford three subscriptions. Its free plan for ten users is hard to match.
There is no perfect CRM for every team. But if you want software your staff will still use in six months, Capsule CRM is the safer pick.
เปรียบเทียบ Capsule CRM เพิ่มเติม
Here is how Capsule CRM measures up against other options:
Capsule CRM ชนะในด้าน: lower cost at five seats, faster setup, less feature clutter
HubSpot ชนะในด้าน: deeper marketing suite, richer analytics, larger app marketplace
Capsule CRM เทียบกับ ไพพ์ไดรฟ์
Capsule CRM ชนะในด้าน: project boards after the sale, cheaper entry tier, simpler contact records
Pipedrive ชนะด้วย: pipeline forecasting depth, activity goals, built-in lead จดหมายเข้า
Capsule CRM ชนะในด้าน: shorter learning curve, cleaner mobile app, fewer upsell prompts
Zoho CRM ชนะในด้าน: price at scale, wider module range, deeper customization
Capsule CRM เทียบกับ Freshsales
Capsule CRM ชนะในด้าน: post-sale project tracking, Xero and QuickBooks links, simpler admin
Freshsales ชนะในด้านต่างๆ ดังนี้: built-in phone and chat, AI deal scoring, native ticketing
เปรียบเทียบ Agile CRM เพิ่มเติม
Here is how Agile CRM sits beside its closest rivals:
Agile CRM เทียบกับ เซลส์ฟอร์ซ
Agile CRM มีข้อดีดังนี้: far lower seat cost, marketing tools included, no admin specialist needed
Salesforce ชนะในด้าน: reliability at scale, reporting depth, partner network for custom builds
Agile CRM เทียบกับ แอคทีฟแคมเปน
Agile CRM มีข้อดีดังนี้: included help desk, telephony for calls, cheaper first tier
ActiveCampaign ชนะในด้านต่างๆ ดังนี้: email deliverability record, automation editor, template library
Agile CRM เทียบกับ คีป
Agile CRM มีข้อดีดังนี้: free tier for ten users, lower monthly outlay, gamification extras
คีปชนะด้วยคะแนน: guided onboarding, invoicing and payments, steadier campaign delivery
Agile CRM มีข้อดีดังนี้: price per seat, telephony included, fewer tier gates on automation
HubSpot ชนะในด้าน: uptime record, documentation quality, reporting your board can read
ถาม บ่อย ๆ
⚠️ Name clash: Capsule CRM is not linked to Capsule the US pharmacy delivery service, and it has nothing to do with capsule medicines or capsule endoscopy. Agile CRM is also separate from agile project management tools such as Jira.
Capsule CRM ใช้สำหรับอะไร?
It stores contacts, tracks sales opportunities, and manages tasks for small teams. Project boards then handle delivery work after a deal closes.
Capsule CRM มีราคาเท่าไหร่?
Our data sheet lists Free at $0, Starter at $18 per user per month, and Growth at $36. Annual billing typically lowers the rate.
Agile CRM ฟรีจริงหรือเปล่า?
Yes, for up to 10 users. Paid tiers start at $8.99 and add automation, landing pages, and reporting depth the free plan leaves out.
Agile เป็นระบบ CRM หรือไม่?
Yes. Agile CRM is a cloud-based platform that combines sales, marketing, and customer service for small and medium businesses.
Which is the better CRM software for a small business?
Capsule CRM wins for most small businesses on ease of use and reliability. Pick Agile CRM if you need marketing and ticketing on a tight budget.
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