

⚡ สรุปโดยย่อ:
- ตัวประกอบ: ActiveCampaign starts at $15/month. Agile CRM starts at $8.99 and has a free plan.
- เหมาะสำหรับ: ActiveCampaign for email marketing automation. Agile CRM for cheap all in one CRM basics.
- ความแตกต่างที่สำคัญ: ActiveCampaign leads on email campaigns and deliverability. Agile CRM bundles helpdesk and telephony.
- ตัวเลือกที่เราแนะนำ: ActiveCampaign (4.0 vs 2.8) because its automation and email tools are far deeper.

Both tools promise sales and marketing in one place.
Only one of them is still growing.
ActiveCampaign is an email first platform with a built in CRM.
Agile CRM is a budget CRM system that also sends email.
That one word swap changes everything about who should buy which.
ภาพรวม
This ActiveCampaign vs Agile CRM comparison covers pricing, key features, and ease of use.
Our sources are published specs, pricing pages, and G2 reviews.
Our writers also spent hands on time inside both platforms.
บันทึกเหล่านั้นจะปรากฏอยู่ในส่วน "สิ่งที่ทีมของเราสังเกตเห็น" ด้านล่างนี้
ActiveCampaign ช่วยให้การทำการตลาดและการขายแบบอัตโนมัติเป็นเรื่องง่ายขึ้น คุณจึงสามารถมุ่งเน้นไปที่การเติบโตของธุรกิจได้ สัมผัสความแตกต่างได้เลย!
ActiveCampaign is a marketing automation and CRM platform for growing businesses.
It handles email marketing, sales automation, and contact management in one login.
The company calls it Customer Experience Automation, or CXA.
You can run email campaigns, ข้อความ messages, WhatsApp, and ads from one dashboard.
Most people pick it for the visual automation builder.
The ActiveCampaign features you actually pay for sit in the higher tiers.
New features land often, and the more advanced features need the Plus plan or above.

Here is a short walkthrough of the platform before we dig into pricing.

🏆 ผู้ชนะ: ActiveCampaign
Over 900 pre built templates for automation. A built in CRM sits on every plan. The 14 day trial needs no card.
ราคาของ ActiveCampaign
Pricing starts at $15/month for small businesses. Four tiers, and the price also moves with your contact count.
| วางแผน | ราคา | เหมาะสำหรับ |
|---|---|---|
| สตาร์ทเตอร์ | 15 ดอลลาร์ต่อเดือน | Small teams sending their first email campaigns |
| นอกจากนี้ | 49 ดอลลาร์/เดือน | Sales teams that want the built in CRM and lead scoring |
| โปร | 79 ดอลลาร์ต่อเดือน | The more advanced user who needs split testing and attribution |
| องค์กร | 145 ดอลลาร์ต่อเดือน | Big businesses wanting custom reports and a dedicated account team |
Pricing verified September 2026.

ทดลองใช้งานฟรี: 14 days, no credit card, with access to most Professional tier features.
รับประกันคืนเงิน: None published. The trial is how you test it.
📌 บันทึก: Yearly billing takes 20% off. Migration from another newsletter tool is free, and every plan ships with the CRM.
⚠️ คำเตือน: The Starter plan caps you at 5 actions per automation. Serious automation work needs Plus or higher.
⚠️ Pricing conflict flagged: Some third party sources list the entry plan at $19/month. Our CSV records $15/month, so $15 is used in every table, card, and schema field here. Check the pricing page before you buy.
ประโยชน์หลักของ ActiveCampaign
Here is what ActiveCampaign offers that keeps people paying:
- อัตโนมัติขั้นสูง: Over 900 automation templates ship with the tool. You can A/B test whole automation paths, not just subject lines.
- การผสานรวมอย่างลึกซึ้ง: More than 950 integrations, including Shopify, เซลส์ฟอร์ซ, WordPress, and Zapier.
- การแบ่งส่วนขั้นสูง: Group contacts by site visits, location, purchase history, or past interaction.
- ความสามารถในการส่งมอบ: ActiveCampaign’s deliverability scores well in independent จดหมายเข้า การทดสอบ
- ความช่วยเหลือจาก AI: Predictive sending picks the send time. The email builder can draft copy for you.
- ประหยัดเวลา: The company says users save around 20 hours a month on manual work.
- ความเป็นส่วนตัว: ActiveCampaign is GDPR compliant and stores customer data on US servers.

สิ่งที่ทีมของเราสังเกตเห็น
ของเรา นักเขียน set up a live account and built a welcome series plus a cart abandonment flow. Here is what stood out from that hands on time:

ข้อดีและข้อเสียของ ActiveCampaign
✅ ข้อดี
- Over 900 automation templates and a drag and drop builder that needs no code
- Built in CRM with lead scoring on every paid plan
- More than 950 integrations, including Shopify, Salesforce and WordPress
- High deliverability rates in independent inbox tests
- Free migration service and a 14 day trial with no credit card
❌ ข้อเสีย
- Overkill if you only want a simple newsletter tool
- The Starter plan allows only 5 actions per automation
- Costs climb fast as your contact list grows
- SMS and other add ons are billed on top of the plan price
Agile CRM คืออะไร?

Agile CRM is a cloud based, all in one CRM for small and medium businesses.
It has run since 2013, with offices in อินเดีย และประเทศฟิลิปปินส์
Sales, marketing, and service sit in one interface.
Over 15,000 customers use it, and G2 Crowd has named it a leader.
เดอะ ขว้าง is simple: one cheap tool instead of three.

This walkthrough shows the dashboard and the deal pipeline in action.

🥈 Runner Up: Agile CRM
A free version covers up to 10 users. Helpdesk, telephony, and a sales pipeline are bundled in. There is no setup fee.
ราคา Agile CRM
Agile CRM offers one free tier and three paid tiers.
| วางแผน | ราคา | เหมาะสำหรับ |
|---|---|---|
| ฟรี | ฟรี | Up to 10 users testing contact management |
| สตาร์ทเตอร์ | $8.99 | Solo sellers who need a sales pipeline at a great price |
| ปกติ | $29.99 | Marketing teams adding automation and custom fields |
| องค์กร | $47.99 | Larger sales teams needing การรายงาน and access controls |
Pricing verified September 2026.

ทดลองใช้งานฟรี: The free version is the trial. No card, up to 10 users.
รับประกันคืนเงิน: None published. Test on the free plan first.
📌 บันทึก: These figures are per user, per month. A five person sales team on Regular pays roughly $150 a month, not $29.99.
⚠️ คำเตือน: G2 reviews describe billing and support tickets that drag on. Read the cancellation terms before you commit to a year.
ประโยชน์หลักของ Agile CRM
Here is where Agile CRM still earns its keep:
- เวอร์ชันฟรี: Up to 10 users at no cost. Few rivals in the CRM software market match that.
- One interface: Sales, marketing, and service share one record, which cuts data silos.
- Helpdesk built in: Ticketing handles customer queries without a second tool.
- Telephony: Calls and email live inside the contact record, plus you can add notes after each call.
- การนำแนวคิดเกมมาใช้: Leaderboards and badges push your sales team, which is rare at this price. It doubles as light sales enablement.
- Web engagement: Track site behaviour, then trigger a follow up email from it.
- การจอง: Leads book straight into your Google Calendar or Outlook.

สิ่งที่ทีมของเราสังเกตเห็น
Our writer ran a small pipeline in Agile CRM for a week and logged the rough edges. Here is what came out of it:

The same walkthrough is on video if you prefer watching to reading.
ข้อดีและข้อเสียของ Agile CRM
✅ ข้อดี
- แพ็กเกจฟรีสำหรับผู้ใช้สูงสุด 10 ท่าน ไม่มีค่าธรรมเนียมการติดตั้ง
- Sales, marketing, and helpdesk in a single interface
- Built in telephony and calendar booking on paid tiers
- การใช้เกมมาประยุกต์ใช้ในการขายด้วยกระดานผู้นำและเหรียญรางวัล
- Faster to set up than heavier CRM systems
❌ ข้อเสีย
- G2 reviewers report email sending breaking for weeks at a time
- Support answers are inconsistent and fixes can take two weeks
- Reporting tools are basic and awkward to configure
- Limited customization for teams needing custom objects or data mapping
เปรียบเทียบคุณสมบัติ
Here is the head to head on the features that decide most purchases. The summary table gives you the shape of it, then we go feature by feature.
| คุณสมบัติ | แอคทีฟแคมเปน | ระบบ CRM แบบ Agile |
|---|---|---|
| Starting price | 15 ดอลลาร์ต่อเดือน | $8.99 |
| แผนฟรี | ❌ | ✅ (10 users) |
| Built in CRM | ✅ | ✅ |
| เครื่องมือสร้างระบบอัตโนมัติแบบภาพ | ✅ | ✅ |
| Pre built templates | ✅ 900+ | ✅ จำนวนจำกัด |
| หน้า Landing Page | ✅ | ✅ |
| Send SMS and WhatsApp | ✅ (add on) | ✅ SMS only |
| Helpdesk ticketing | ❌ | ✅ |
| การผสานรวม | ✅ 950+ | ✅ น้อยลง |
| การใช้เกมมาประยุกต์ใช้ในการขาย | ❌ | ✅ |
| เหมาะที่สุดสำหรับ | การทำการตลาดผ่านอีเมลแบบอัตโนมัติ | Cheap all in one CRM |
1. Email Marketing and Campaigns
ActiveCampaign: This is the core product. You get a drag and drop email builder, a large set of email templates, and A/B testing on entire sequences. ActiveCampaign’s deliverability scores near the top in independent inbox tests.

ระบบ CRM แบบ Agile: Email marketing is here, with A/B testing and personalisation. But G2 reviewers say the delivery rate has fallen sharply, and the template builder is inflexible once you step outside its layout.
2. Marketing Automation and Workflows
ActiveCampaign: Over 900 pre built templates let you build automations in minutes. Multi step workflows carry conditional logic, so you can branch, wait, or end automation based on behaviour. This is intelligent marketing automation in the real sense.

ระบบ CRM แบบ Agile: The drag and drop workflow builder covers follow ups, lead scoring, and data entry. It handles simple sales automation well. Deep branching and multi channel logic are where it runs out of road.
3. Built In CRM and Sales Pipeline
ActiveCampaign: The ActiveCampaign CRM ships on every plan. It tracks the sales pipeline, scores leads, and moves deals automatically when a contact acts. Sales forecasting and custom objects sit on the higher tiers.

ระบบ CRM แบบ Agile: Deals management is the strongest part of the platform. The visual pipeline is clean, milestones are easy to edit, and gamification adds a nudge for the sales team.

4. Contact Management and Segmentation
ActiveCampaign: Advanced segmentation groups people by site visits, location, purchase history, or tag. Custom fields are flexible, and you can add notes to any contact record.

ระบบ CRM แบบ Agile: Contact management gives a 360 degree view of every customer, with calls, email, and LinkedIn details in one place. Custom fields exist, but large teams hit limits on data mapping.

5. Company Records and Customer Data
ActiveCampaign: Accounts link contacts to a parent company, and custom objects on higher plans let you store almost any customer data shape. That matters for ecommerce CRM work where orders and products need their own records.
ระบบ CRM แบบ Agile: Companies get their own records with linked contacts and deals. It is enough for a ธุรกิจขนาดเล็ก, but there is no custom object layer for unusual data.

6. Dynamic Content and Personalization
ActiveCampaign: Conditional content shows or hides blocks based on subscriber data. Dynamic content swaps images and offers per recipient. RSS triggered campaigns and transactional email are both supported.

ระบบ CRM แบบ Agile: Personalisation is tag based and works for a simple follow up email. There is no equivalent depth of rule driven content swapping.
7. Landing Pages, Forms and Scheduling
ActiveCampaign: Landing pages and forms are native, and a form submission can trigger an automation ทันที. Ads ActiveCampaign runs on Meta and Google feed the same contact list.

ระบบ CRM แบบ Agile: You get landing pages and forms too, plus an online calendar. Leads pick a slot and it syncs to Google Calendar or Outlook, no back and forth mail.

8. AI and Predictive Sending
ActiveCampaign: AI picks the best send time per contact. Since 2025, Active Intelligence agents can build campaigns and suggest high value segments from live data.

ระบบ CRM แบบ Agile: AI agents for lead scoring and predictive analytics are on the 2026 roadmap. Today the scoring is rule based, which is fine for a short sales process.
9. Email Builder and Content Creation
ActiveCampaign: The email builder includes AI drafting, so you can create a campaign from a one line brief. Text messages and SMS add ons extend the same message to phones.

ระบบ CRM แบบ Agile: The editor is simple and looks fine inside its own layout. Step outside that layout and it fights you, which reviewers flag often.
10. การรายงานและการวิเคราะห์
ActiveCampaign: Reporting covers campaign performance, attribution, and revenue generated per automation. Custom reports arrive on the Enterprise plan, along with single sign on.

ระบบ CRM แบบ Agile: Reports and analytics exist, but G2 reviewers call them poorly configured. If you need board ready numbers, plan to export to a spreadsheet.

11. Customer Service and Support
ActiveCampaign: Chat and email support on all tiers, with phone support and a dedicated account team higher up. The knowledge base is deep and searchable.
ระบบ CRM แบบ Agile: Support is the most divisive part of the product. Some reviewers call it great support. Others report different answers from each agent and two week waits on bugs.
⚠️ คำเตือน: Support quality reports for Agile CRM contradict each other sharply. Open a ticket during your free trial and judge the response yourself.
12. Pricing and Cost
| ชั้น | แอคทีฟแคมเปน | ระบบ CRM แบบ Agile |
|---|---|---|
| ฟรี | ❌ | ฟรี |
| รายการ | แพ็กเกจเริ่มต้น $15/เดือน | Starter $8.99 |
| กลาง | เพิ่มอีก 49 ดอลลาร์ต่อเดือน | Regular $29.99 |
| ด้านบน | โปร $79/เดือน | Enterprise $47.99 |
| สูงสุด | องค์กรขนาดใหญ่ $145 ต่อเดือน | ❌ |
ActiveCampaign: Price scales with contacts, not seats. That suits a small marketing team with a big list. Annual billing cuts 20%, and SMS or CRM add ons are billed separately.
ระบบ CRM แบบ Agile: Price scales with seats. Cheap for one or two people, less cheap for ten. The free version and the absence of a setup fee still make it the lower risk first purchase.
สถานการณ์ต่างๆ
| หากคุณต้องการ... | เลือก | ทำไม |
|---|---|---|
| Zero budget to start | ระบบ CRM แบบ Agile | Free version covers 10 users |
| Serious email marketing automation | แอคทีฟแคมเปน | 900+ templates, better inbox rates |
| Helpdesk in the same tool | ระบบ CRM แบบ Agile | Ticketing is built in |
| Ecommerce and ads | แอคทีฟแคมเปน | Shopify plus 950+ integrations |
| Few seats, many contacts | แอคทีฟแคมเปน | Billing scales by list, not seats |
| Many seats, few contacts | ระบบ CRM แบบ Agile | Lower per user price |
💰 งบประมาณของคุณ
Agile CRM wins on the sticker price and asks for no money up front. ActiveCampaign costs more, but you are buying a much deeper marketing engine.
🔌 อุปกรณ์เทคโนโลยีของคุณ
ActiveCampaign connects to Shopify, WordPress, Salesforce, Microsoft Dynamics, and ภาษาซาเปียร์Name. Agile CRM has third party integrations too, but the list is shorter.
📈 กระบวนการขายของคุณ
Long, multi touch cycles suit ActiveCampaign, where sales engagement and marketing share one record. A short, phone led process fits Agile CRM and its built in telephony.
🎓 ระดับประสบการณ์ของคุณ
Both are user friendly on day one. ActiveCampaign asks more of you before the advanced features pay off, so budget a week of learning.
🆓 ทดลองใช้งานและเดโมฟรี
ActiveCampaign gives 14 days with no card and includes most Professional tier features. Agile CRM lets you stay free forever with up to 10 employees on the account.
🛟 ตัวเลือกการสนับสนุน
ActiveCampaign layers chat, phone, and account management by tier. Agile CRM support draws praise and heavy criticism in equal measure, so test it แต่แรก.
🔒 การคุ้มครองข้อมูลส่วนบุคคลและ ความปลอดภัย
ActiveCampaign is GDPR compliant and keeps data on US servers under a published data privacy framework. Neither vendor advertises HIPAA support, so regulated teams should ask first.
คู่มือการสลับใช้งาน
Already on one of them? Here is what moving actually costs you.
🔄 กำลังเปลี่ยนจาก ActiveCampaign ไปใช้ Agile CRM ใช่ไหม?
✅ สิ่งที่คุณจะได้รับ:
- A free tier and a much lower entry price
- Helpdesk ticketing and telephony inside the same login
- Sales gamification to motivate a competitive team
❌ สิ่งที่คุณจะสูญเสีย:
- 900+ automation templates and multi step branching
- Predictive send times and AI campaign drafting
- WhatsApp, ads, and the 950+ integration library
📋 วิธีการเปลี่ยน:
- Export contacts, tags, and custom fields to CSV
- Open the free Agile CRM account and map fields on import
- Rebuild your top three automations by hand, then test send
🔄 กำลังจะเปลี่ยนจาก Agile CRM ไปใช้ ActiveCampaign ใช่ไหม?
✅ สิ่งที่คุณจะได้รับ:
- Far higher inbox placement on email campaigns
- Conditional logic, dynamic content, and transactional emails
- A free migration service run by the vendor
❌ สิ่งที่คุณจะสูญเสีย:
- The free plan and the sub $10 entry price
- Built in helpdesk ticketing for customer queries
- Leaderboards, badges, and native call handling
📋 วิธีการเปลี่ยน:
- Export contacts, deals, and notes from Agile CRM
- Start the 14 day trial and request the free migration
- Rebuild pipelines, then run one campaign side by side before you cancel
สิ่งที่บทวิจารณ์ของเราไม่ได้กล่าวถึง
We looked at small teams and mid sized marketing teams. We did not test bulk seat licensing, in person onboarding, or how either vendor handles non profits. Deliverability figures come from published tests, not from our own send volume. If you run 50,000 contacts or a regulated data set, your results will differ from ours.
คุณสมบัติสุดท้าย
| หมวดหมู่ | ผู้ชนะ |
|---|---|
| 💰 ราคา | ระบบ CRM แบบ Agile |
| 📧 การตลาดผ่านอีเมล | แอคทีฟแคมเปน |
| ⚙️ ระดับความลึกของระบบอัตโนมัติ | แอคทีฟแคมเปน |
| 📊 รายงานข่าว | แอคทีฟแคมเปน |
| 👶 ใช้งานง่าย | ผูก |
| 🔌 การผสานรวม | แอคทีฟแคมเปน |
| 🛟 Service and Helpdesk | ระบบ CRM แบบ Agile |
| 🏆 ผู้ชนะเลิศโดยรวม | แอคทีฟแคมเปน |
🏆 ผู้ชนะ: ACTIVECAMPAIGN
ActiveCampaign wins 4 of 7 categories and rates 4.0 against 2.8.
เหมาะสำหรับ: email marketing services, ecommerce automation, and marketing and sales automation in one platform
These two products are not really chasing the same buyer. ActiveCampaign marketing automation is built for teams whose revenue comes out of the inbox.
Agile CRM is built for a small business that wants a sales pipeline, a helpdesk, and a phone dialler for under ten dollars a seat. Its processes are simpler, and setup typically takes days.
If your priority is price and the free version, Agile CRM is the honest pick. Just test the email sending hard during your first month.
For everyone else, we recommend ActiveCampaign. The rating gap here is wide, and it reflects reliability as much as feature count.
เปรียบเทียบ ActiveCampaign เพิ่มเติม
If you are still searching, here is how it lands against three close rivals.
ActiveCampaign เทียบกับ Insightly
ActiveCampaign ชนะในด้านต่างๆ ดังนี้: cheaper entry tier, deeper email branching, contact based billing instead of seat based
HubSpot ชนะในด้าน: a genuinely free CRM tier, stronger reporting dashboards, a bigger partner and training market
ActiveCampaign เทียบกับ Monday CRM
ActiveCampaign ชนะในด้านต่างๆ ดังนี้: no mandatory onboarding fee, wider integration library, more flexible segmentation rules
คีป ชนะการแข่งขัน: invoicing and payments built in, appointment booking out of the box, simpler setup for one person shops
ActiveCampaign เทียบกับ HubSpot
ActiveCampaign ชนะในด้านต่างๆ ดังนี้: inbox placement, a cleaner interface for non agencies, mature ecommerce connectors
GoHighLevel ชนะในด้านต่างๆ ดังนี้: unlimited sub accounts for agencies, white labelling, bundled call tracking and funnels
Our full list of ทางเลือกอื่นนอกเหนือจาก ActiveCampaign goes deeper on each of these.
เปรียบเทียบ Agile CRM เพิ่มเติม
Agile CRM sits in a crowded budget bracket. These three come up most often.
Agile CRM เทียบกับ Freshsales CRM
Agile CRM มีข้อดีดังนี้: free tier for 10 users, bundled helpdesk, gamification for the sales floor
Freshsales ชนะในด้านต่างๆ ดังนี้: steadier email delivery, better mobile apps, faster ticket response times
Agile CRM เทียบกับ Capsule CRM
Agile CRM มีข้อดีดังนี้: marketing automation included, telephony built in, lower cost at the entry tier
Capsule ชนะด้วย: a calmer interface, cleaner pipeline reporting, fewer reliability complaints
Agile CRM มีข้อดีดังนี้: price per seat, days not months to set up, no consultant required
Salesforce ชนะในด้าน: custom object modelling, enterprise governance and access controls, an app marketplace nothing else matches
ถาม บ่อย ๆ
ActiveCampaign ใช้ทำอะไร?
It is used for email marketing, digital marketing campaigns, and sales automation. Businesses send automated emails and text messages, then track deals in the same tool.
ActiveCampaign เป็นระบบ CRM หรือไม่?
Yes. A built in CRM comes with every plan, covering deals, lead scoring, and pipeline stages. It is a full crm platform for small and mid sized teams.
Agile CRM ฟรีจริงหรือเปล่า?
Yes, for up to 10 users. The free tier covers contacts, deals, and basic email. Paid tiers start at $8.99 per user and unlock automation limits.
ActiveCampaign แพงไหม?
Entry pricing is $15 a month, which is mid market. Costs rise with your contact count, so a large list gets expensive faster than a large team does.
Which is the better CRM software for a small business?
ActiveCampaign, unless budget rules the decision. It scores 4.0 against 2.8 and handles marketing far better. Agile CRM suits teams needing a free, seat priced system.













