9 Best SugarCRM Alternatives for Your Business in 2025

por | dez 22, 2024

Melhor Geral
gohighlevel logo
4.75
  • Digital Marketing Engine
  • Capture New Leads
  • Nurture Leads
  • Automated Booking
  • Create Membership
  • Teste gratuito disponível
  • Paid Plan Starts at $97
Melhor valor
pipedrive
4.50
  • Gestão de Leads
  • Personalize ofertas
  • Projetos Pipedrive
  • Campanhas Pipedrive
  • Análises poderosas
  • Teste gratuito disponível
  • Plano pago a partir de US$ 14
Mais em destaque
comprar
4.25
  • Construtor de Automação
  • Poderoso CRM
  • Marketing por e-mail e texto
  • Cool Landing Pages
  • Sales Pipeline
  • Teste gratuito disponível
  • Paid Plan Starts at $249
Alternativas ao SugarCRM

Sentindo-se preso com SugarCRM? You’re not alone.

Many businesses find it doesn’t quite fit their needs anymore.

Whether it’s the price tag, the complicated features, or just a desire for something fresh, there are tons of other options out there.

This post will explore 9 of the best SugarCRM alternatives in 2025.

We’ll discuss their strengths and weaknesses to help you find the perfect match for your negócios. Let’s get started!

What is the Best SugarCRM Alternative?

É complicado pergunta! The best SugarCRM replacement depends on your specific needs and what you’re looking for in a CRM.

We’ve rounded up 9 top contenders with different strengths to make things easier.

1. Gohighlevel (⭐️ 4,75)

GoHighLevel is an all-in-one platform.

It helps agencies and businesses.

You can manage leads and sales. It also handles marketing and customer communication.

It’s like having many tools in one place.

Libere seu potencial com nosso Tutorial GoHighLevel.

Explore também o nosso SugarCRM vs GoHighLevel comparação!

Building digital marketing in GoHighLevel

Nossa opinião

Vá para o Alto Nível

This is great for agencies and businesses wanting to consolidate tools. The automation capabilities are very strong.

Principais benefícios

  • Plataforma de marketing completa.
  • Marca branca disponível.
  • Campanhas automatizadas.
  • Ferramentas de nutrição de leads.
  • Relatórios abrangentes.

Preços

  • Iniciante: US$ 97/mês.
  • Ilimitado: US$ 297/mês.
GoHighLevel Pricing

Prós

  • All-in-one solution.
  • Interface amigável.
  • Powerful automation tools.
  • Integrações abrangentes.
  • Active community & support.

Contras

  • Curva de aprendizado íngreme.
  • É caro para alguns.
  • Personalização limitada.

2. Pipedrive (⭐️ 4,50)

Pipedrive is a sales management tool.

It focuses on helping you track your deals.

It gives you a clear visual of your sales pipeline.

Libere seu potencial com nosso Tutorial do Pipedrive.

Also, explore our SugarCRM vs Pipedrive comparison!

Página inicial do Pipedrive

Nossa opinião

Logotipo do Pipedrive

O Pipedrive é uma escolha sólida para empresas focadas em vendas. É fácil de usar, visualmente atraente e repleto de recursos úteis. A única razão pela qual não recebe nota 10 é que os planos mais baratos têm algumas limitações.

Principais benefícios

  • Foco total nas vendas: O Pipedrive foi criado para ajudar você a fechar mais negócios.
  • Gerenciamento visual de pipeline: Veja exatamente onde cada negócio está.
  • Automação poderosa: Automatize tarefas como enviar e-mails e agendar compromissos.
  • Suporte 24 horas por dia, 7 dias por semana: Obtenha ajuda sempre que precisar.

Preços

  • Essencial: US$ 14/usuário/mês.
  • Avançado: US$ 24/usuário/mês.
  • Profissional: $49/user/month.
  • Poder: US$ 59/usuário/mês.
  • Empresa: US$ 79/usuário/mês.
Preços do Pipedrive

Prós

  • Fácil de usar e navegar.
  • É um ótimo canal visual.
  • Recursos poderosos de automação.
  • Excelente suporte ao cliente.

Contras

  • Personalização limitada em planos inferiores.
  • Pode ser caro para equipes grandes.
  • Reporting could be more robust.

3. Keap (⭐️ 4,25)

Comprado é feito sob medida para pequenas empresas.

Reúne funcionalidades de vendas e marketing.

Esta plataforma ajuda você a organizar contatos e acompanhar leads de forma eficaz.

Libere seu potencial com nosso Keap tutorial.

Explore também o nosso SugarCRM vs Keap comparação!

O que é Keap CRM?

Nossa opinião

CRM de compra

Comprado is a fantastic option for small businesses to streamline their sales and marketing efforts. It’s user-friendly and packed with valuable features.

Principais benefícios

  • Built-in email marketing: Send targeted emails to your audience.
  • Easy-to-use automation: Automate tasks like sending follow-up messages and assigning leads.
  • Sales pipeline management: Track your deals and identify opportunities.
  • Ecommerce integrations: Connect Keap with your online store to manage orders and customers.

Preços

Keap offers a free trial and a simple pricing structure to get you started.

  • Plano simples: Começa em US$ 249/mês (cobrado anualmente) e oferece dois usuários e 1.500 contatos.
Keap Pricing

Prós

  • Great for small businesses.
  • Fácil de aprender e usar.
  • Powerful email marketing tools.
  • Excelentes recursos de automação.

Contras

  • It can get expensive as you grow.
  • Opções de personalização limitadas.
  • Not ideal for large enterprises.

4. Campanha Ativa (⭐️ 3,75)

A ActiveCampaign se destaca em marketing por e-mail.

Ele também fornece fortes recursos de automação.

Isso ajuda você a enviar mensagens direcionadas no momento certo.

Libere seu potencial com nosso ActiveCampaign tutorial.

Explore também o nosso SugarCRM vs ActiveCampaign comparação!

Campanha Ativa

Nossa opinião

Campanha Ativa

ActiveCampaign is an excellent choice for businesses that want to leverage the true power of email marketing and automation. However, it may not be the best fit for beginners due to its complexity.

Principais benefícios

  • Advanced automation: Create complex workflows to nurture leads and automate tasks.
  • Email marketing powerhouse: Send beautiful and effective email campaigns.
  • Construído em CRM: Manage contacts and track interactions.
  • Segmentation and personalization: Target specific groups of contacts with personalized messages.

Preços

  • Iniciante: US$ 15/mês.
  • Mais: US$ 49/mês.
  • Pró: US$ 79/mês.
  • Empresa: US$ 145/mês.
ActiveCampaign Pricing

Prós

  • Robust automation capabilities.
  • Excellent email deliverability.
  • Relatórios e análises detalhadas.
  • Great for growing businesses.

Contras

  • It can be complex to learn.
  • Os preços podem aumentar rapidamente.
  • It’s not as user-friendly as some options.

5. CRM Freshsales (⭐️ 3,75)

Freshsales CRM foi projetado para ajudar nas vendas.

Ele permite que você gerencie facilmente as informações dos clientes.

Você também pode rastrear comunicações como chamadas e e-mails.

Libere seu potencial com nosso Tutorial do CRM Freshsales.

Explore também o nosso SugarCRM vs Freshsales CRM comparação!

Freshsales Homepagee

Nossa opinião

CTA do Freshsales

Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.

Principais benefícios

  • Interface amigável: Easy to navigate and learn.
  • Built-in phone and email: Connect with customers directly from the platform.
  • AI-powered insights: Get helpful suggestions and predictions.
  • Preços acessíveis: Offers a free plan and competitive paid plans.

Preços

  • Crescimento + 500 contatos de marketing: US$ 9/usuário/mês.
  • Pro + 500 contatos de marketing: US$ 39/usuário/mês.
  • Empresa + 500 contatos de marketing: US$ 59/usuário/mês.
Freshsales crm pricing

Prós

  • Intuitivo e fácil de usar.
  • Opções de preços acessíveis.
  • Great for small businesses.
  • Helpful AI-powered features.

Contras

  • Opções de personalização limitadas.
  • Reporting could be more robust.
  • There are not as many integrations as some competitors

6. HubSpot (⭐️ 3,75)

HubSpot é uma plataforma muito popular.

Ele combina ferramentas de marketing, vendas e atendimento ao cliente.

Isso o torna uma solução completa para muitas empresas.

Unlock its potential with our HubSpot tutorial.

Explore também o nosso SugarCRM vs HubSpot comparação!

O que é Hubspot

Nossa opinião

Hubspot

HubSpot is a powerful platform with many features, but you must consider your budget and needs before committing. It’s a good choice for businesses that want a comprehensive solution & are willing to invest in it.

Principais benefícios

  • Free CRM: Start with a free plan with basic CRM features.
  • All-in-one platform: Access a marketing, sales, and service tools suite.
  • Extensive community and resources: Benefit from a wealth of knowledge and support.
  • Inbound marketing focus: Attract and engage leads with valuable content.

Preços

  • Ferramentas gratuitas: Gratuito para até dois usuários.
  • Marketing Hub Starter: US$ 15/assento/mês.
  • Plataforma de Cliente Inicial: US$ 15/assento/mês.
  • Marketing Hub Professional + três licenças: US$ 800/mês, assentos adicionais por US$ 45/mês.
HubSpot Pricing

Prós

  • Comprehensive features and tools.
  • Free CRM option.
  • Strong reputation and brand recognition.
  • Great for inbound marketing.

Contras

  • It can be expensive for small businesses.
  • It can be complex to learn and use.
  • Some features are limited to lower plans.

7. Monday CRM (⭐️ 3,75)

Segunda-feira CRM faz parte do sistema operacional Monday.com.

It helps teams collaborate and manage tasks.

You can keep track of customer interactions and sales progress visually.

Libere seu potencial com nosso Monday CRM tutorial.

Explore também o nosso SugarCRM vs Monday comparação!

monday CRM homepage

Nossa opinião

CTA de segunda-feira

Monday CRM is a good choice for businesses that want a visually appealing and easy-to-use CRM.

Principais benefícios

  • Visually appealing interface: Easy to navigate and understand.
  • Flexible and customizable: Adapt the platform to your specific needs.
  • Recursos de colaboração: Work seamlessly with your team.
  • Integrations with popular apps: Connect with your favorite business tools.

Preços

  • Livre: $ 0 grátis para sempre.
  • Básico: $9/seat/month.
  • Padrão: US$ 12/assento/mês.
  • Pró: $19/seat/month.
  • Empresa: Preços personalizados com base em suas necessidades.
monday pricing

Prós

  • Visually appealing and user-friendly.
  • Flexible and customizable workflows.
  • Ótimo para colaboração em equipe.
  • Integrates with popular apps.

Contras

  • Pode ser caro para equipes grandes.
  • Limited reporting capabilities.
  • Not as feature-rich as some competitors.

8. Insightly (⭐️ 3,50)

Insightly is a customer relationship management (CRM) tool for smaller companies.

It assists in managing projects and client information.

You can also link emails directly to customer records.

Libere seu potencial com nosso Insightly tutorial.

Explore também o nosso SugarCRM vs Insightly comparação!

What is Insightly

Nossa opinião

Insightly

Insightly is a solid choice for businesses that need a scalable CRM with project management capabilities.

Principais benefícios

  • Scalable for growth: Adapt the platform as your business expands.
  • Project management features: Keep your projects organized and on track.
  • Customizable dashboards and reports: Get the insights you need to make informed decisions.
  • Integrations with popular apps: Connect with your favorite business tools.

Preços

  • Mais: $29/user/month.
  • Profissional: $49/user/month.
  • Empresa: $99/user/month.
Insightly Pricing

Prós

  • Scalable for businesses of all sizes.
  • Includes project management features.
  • Customizable dashboards and reports.
  • Integrates with popular apps.

Contras

  • It can be complex to learn and use.
  • Some features are limited to lower plans.
  • Pode ser caro para equipes grandes.

9. Capsule CRM (⭐️ 3,25)

Cápsula CRM oferece uma experiência simples e fácil de usar.

It focuses on managing your contacts and tracking sales opportunities.

É um ótimo básico CRM para pequenas empresas.

Unlock its potential with our Capsule tutorial.

Also, explore our SugarCRM vs Capsule comparison!

Capsule Homepage

Nossa opinião

Cápsulas CTA

It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming.

Principais benefícios

  • Simple contact management.
  • Easy sales pipeline tracking.
  • Integra-se com muitos aplicativos.
  • Customizable fields available.
  • Mobile app for on-the-go access.

Preços

  • Iniciante: $18/user/month.
  • Crescimento: $36/user/month.
  • Avançado: $54/user/month.
  • Final: $72/user/month.
Preços do Capsule CRM

Prós

  • Seamless integrations
  • Centralized contact management
  • Great contact management.
  • Effective sales pipeline tools.
  • Integrates with popular apps.

Contras

  • Opções de personalização limitadas.
  • Reporting could be more robust.
  • No built-in phone support.
  • Free plan is very limited.

Guia do comprador

To create this list of the best SugarCRM alternatives, we took a deep dive into the world of CRM systems. Here’s how we approached our research:

  • Keyword Exploration: We started by exploring relevant keywords, including customer relationship management, customer relationships, customer data, business processes, customer service teams, business growth, marketing campaigns, customer service processes, and CRM tool. This helped us understand the landscape and identify key features.
  • Análise de recursos: We dug deep into the features offered by each CRM system, paying close attention to how they could help businesses manage customer relationships, improve customer service processes, and support sales, marketing, and customer interactions.
  • Comentários do usuário: We scoured online reviews and forums to understand real-world experiences with each platform. This helped us identify the pros and cons from a user perspective.
  • Comparação de preços: We compared the pricing models of each CRM, considering the value offered at different price points.

Ao fazer nossa pesquisa para encontrar o produto perfeito, determinamos usando estes fatores:

  • Preços: How much did a product cost?
  • Características: What were the best features of a product?
  • Negativos: What was missing from each product?
  • Suporte ou reembolso: Do they offer a community, support, or refund policy?

Concluindo


That wraps up our list of the 9 best SugarCRM alternatives in 2025!

There are many choices out there, each with its own good and bad points.

The best CRM solution for your business depends on what you need, your budget, and what’s most important to you.

Remember to try free demos and trials.

This helps you test different platforms before you pick one.

Don’t be afraid to ask for help, either! Many CRM companies offer great support.

With the right CRM, you can easily handle lead management & contact management.

You can also improve your sales pipeline management, make better sales forecasting, and boost your marketing efforts.

This will make your business run smoother and help you grow.

Perguntas frequentes

What is the best free SugarCRM alternative?

HubSpot CRM is a strong contender for the best free alternative. It offers a generous free plan with so features, making it an excellent option for businesses on a budget.

What is the best SugarCRM alternative for small businesses?

Keap and Freshsales CRM are both excellent choices for small businesses. They offer a good balance of features and affordability, with intuitive interfaces that are easy to learn.

Is there a SugarCRM alternative that specializes in marketing automation?

ActiveCampaign is a top pick for marketing automation. It offers powerful features for creating automated workflows, segmenting your audience, and tracking your campaign performance.

What is the best SugarCRM alternative for enterprises?

Salesforce is the industry leader for enterprise CRM solutions. It’s highly customizable & offers a vast array of features to meet the complex needs of huge organizations.

Do any SugarCRM alternatives integrate with Google Workspace?

Cobre CRM is designed to integrate easily with Google Workspace. If your business relies heavily on Gmail, Calendar, and Drive, Copper is a great option to consider.

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