Pipedrive vs Zoho CRM: Pertarungan CRM Terbaik di Tahun 2025?

oleh | Terakhir diperbarui 4 September 2025

Pemenang
penggerak pipa
4.5
  • Manajemen Prospek
  • Sesuaikan Penawaran
  • Proyek Pipedrive
  • Kampanye Pipedrive
  • Analisis yang Canggih
  • Uji coba gratis tersedia.
  • Paket Berbayar Mulai dari $14
Runner Up
Zoho CRM
3.5
  • Manajemen Prospek
  • Marketing Plus
  • Comprehensive Analytics
  • Bigin
  • Kustomisasi Tingkat Lanjut
  • Percobaan Bebas Tersedia
  • Paid Plans from $14/month
pipedrive vs zoho

Memilih kanan CRM can feel like a battle.

You’re juggling features and pricing and trying to figure out which one fits your bisnis.

It’s tough! Two of the biggest names you’ll encounter are Pipedrive vs Zoho CRM.

Both are popular, but they have some key differences.

In this showdown, we’ll examine those differences, consider users’ comments, and help you decide which CRM champion is right for you.

No more confusion, just the facts to buat an intelligent choice for your sales success.

Tinjau

We’ve spent weeks testing Pipedrive and Zoho CRM to give you the most accurate comparison.

We’ve explored their features, analyzed their pricing, and dug into genuine user reviews.

Now, let’s see how these CRM giants stack up.

Logo Pipedrive
4.5dari 10

Ingin CRM Yang mudah digunakan dan membantu Anda menutup lebih banyak transaksi? Mulai Pipedrive gratis Anda hari ini!

Harga: Tersedia masa uji coba gratis. Paket premium dimulai dari $14/bulan.

Fitur Kunci:

  • Alur penjualan visual
  • Laporan yang dapat disesuaikan
  • Aplikasi seluler
ZOHO-CTA
3.5dari 5

Want a simple yet powerful CRM to organize your customer relationships? You can experience it risk-free!

Harga: Tersedia masa uji coba gratis. Paket premium dimulai dari $14/bulan.

Fitur Kunci:

  • Manajemen Kontak
  • Sales Force Automation
  • Analisis & Pelaporan

Apa itu Pipedrive?

Ever feel like your sales process is all over the place? Pipedrive helps you organize everything.

Think of it like a visual roadmap for your deals. You see where each potential customer is in your sales pipeline.

It helps you track activities, make sure nothing slips through the cracks, and close more deals.

Pretty neat, right?

Juga, mengeksplorasi favorit kita Alternatif Pipedrive…

Pipedrive Introduction

Our Take

Logo Pipedrive

Pipedrive adalah pilihan tepat untuk bisnis yang berfokus pada penjualan. Sistem ini mudah digunakan, menarik secara visual, dan dilengkapi dengan fitur-fitur yang bermanfaat. Satu-satunya alasan mengapa tidak mendapatkan nilai sempurna 10 adalah karena paket dengan harga lebih rendah memiliki beberapa keterbatasan.

Manfaat Kunci

  • Fokus penuh pada penjualan: Pipedrive dirancang untuk membantu Anda menutup lebih banyak transaksi.
  • Manajemen pipeline visual: Lihat persis status setiap kesepakatan.
  • Otomatisasi yang ampuh: Otomatiskan tugas-tugas seperti mengirim email dan menjadwalkan janji temu.
  • Dukungan 24/7: Dapatkan bantuan kapan pun Anda membutuhkannya.

Harga

Semua rencana akan ditagih setiap tahun.

  • Ringan: $14/pengguna/bulan.
  • Pertumbuhan: $24/pengguna/bulan.
  • Premi: $49/pengguna/bulan.
  • Terakhir: $69/user/month.
Harga Pipedrive

Pro

  • Mudah digunakan dan dinavigasi.
  • Ini adalah alur kerja visual yang hebat.
  • Fitur otomatisasi yang kuat.
  • Layanan pelanggan yang sangat baik.

Kons

  • Kustomisasi terbatas pada paket yang lebih rendah.
  • Hal ini bisa jadi mahal untuk tim besar.
  • Pelaporan bisa lebih akurat.

What is Zoho CRM?

Looking for a CRM that can do it all? Zoho CRM might be your answer.

It’s a powerful tool for managing sales, marketing, and customer support in one place.

Think of it as a central hub for all your customer interactions. You can track leads, automate tasks, and even run marketing campaigns.

Plus, it plays well with other Zoho apps, so you can expand its functionality even further.

Juga, mengeksplorasi favorit kita Zoho CRM alternatives…

Zoho Social homepage

Our Take

ZOHO-CTA

Elevate your media sosial strategy with Zoho Social. From smart scheduling and social listening to in-depth analytics, Discover the power of Zoho Social today!

Manfaat Kunci

  • Customization is king: Tailor Zoho CRM to fit your exact workflow.
  • Affordable for everyone: Starts with a free plan for up to 3 users.
  • Mobile app access: Manage your CRM on the go, anytime, anywhere.
  • Built-in analytics: Track critical metrics and gain valuable insights.

Harga

  • Standar: $14/pengguna/bulan.
  • Profesional: $23/user/month.
  • Perusahaan:$40 /user/month.
  • Terakhir: $52/user/month.
Zoho CRM pricing

Pro

  • Super easy to use
  • Amazing price
  • The SmartQ feature
  • Sangat mudah disesuaikan.
  • Terintegrasi dengan banyak aplikasi.

Kons

  • Fewer integrations
  • Reporting could be more detailed.
  • More advanced social listening.
  • Can get expensive with many users.

Perbandingan Fitur

It’s time for a head-to-head battle! Let’s break down how Pipedrive and Zoho CRM stack up on the features that matter most to your sales team.

1. Manajemen Saluran Penjualan

  • Pipedrive: This Pipedrive CRM is famous for its visual sales pipeline management. The drag-&-drop interface makes it super easy to track deals and understand your sales pipeline at a glance.
  • Zoho CRM: Offers more custom pipeline management options, which is excellent if you have a complex sales process. But it might take a bit longer to learn.
Halaman Beranda Pipedrive

2. Contact Management

  • Pipedrive: This tool helps you keep track of your contacts and deals, but it’s mainly focused on managing customer relationships for sales.
  • Zoho CRM: This accurate CRM system with a broader focus gives you a more complete view of your customers, including their media sosial activity.

3. Otomatisasi

  • Pipedrive: A champion of sales otomasi! Automate tasks and emails to give your sales teams more time to focus on selling.
  • Zoho CRM: Includes more marketing otomasi tools to help you nurture leads and run campaigns.

4. Reporting

  • Zoho CRM: Offers powerful pelaporan and analytics to track your sales performance and understand your customers.
  • Pipedrive: Provides the essential CRM features for reporting, but it’s not as in-depth as Zoho CRM.

5. Akses Seluler

  • Zoho CRM: Zoho CRM’s mobile app is excellent! Access your CRM platforms from anywhere and stay on top of your deals.
  • Pipedrive: Has a mobile app, but Zoho CRM is generally considered more user-friendly.
Zoho social CRM

6. Integrasi

  • Zoho CRM: Connects seamlessly with hundreds of other apps, expanding your CRM system’s functionality.
  • Pipedrive: Offers integrations with popular tools, but not as many as Zoho CRM.

What to look for when choosing a CRM Tool?

  • Mudah Digunakan: Avoid a steep learning curve. The best crm software is one your team will actually use.
  • Harga: Look past the initial cost. Check for hidden fees and what you get with each plan, like with Zoho CRM pricing.
  • Fitur Kunci: Do you need specific key crm features like robust sales force automation or tools for custom marketing?
  • Integrasi: Make sure the crm solution works with your existing tools. Does it integrate with other zoho tools or your preferred project management apps?
  • Business Processes: Can the CRM be customized to fit your unique business processes?
  • Pertumbuhan di Masa Depan: Choose a CRM that can scale with you. Does it offer features for business growth, like advanced reporting and revenue forecasts?
  • Manajemen Proyek: If you need to manage projects within your CRM, check for dedicated project management features.

Keputusan Akhir

So, who wins this CRM showdown? It’s a close call, but we give Pipedrive the edge. Why?

Because it’s just so easy to use. It’s built for salespeople, by salespeople.

You can see your whole sales pipeline clearly and move deals along quickly. Pipedrive helps you stay organized and close more deals.

But hold on! Zoho CRM is still a fantastic CRM solution.

It’s a great choice if you need more features and have a tighter budget.

Pada akhirnya, CRM terbaik software depends on your needs. We’ve given you the facts.

Now it’s your turn to choose the right tool to conquer your sales goals!

Selengkapnya tentang Pipedrive

Berikut perbandingan Pipedrive dengan perangkat lunak CRM lainnya:

  • Pipedrive vs Keap: Pipedrive unggul dalam manajemen visualisasi alur penjualan, sementara Keap berspesialisasi dalam otomatisasi pemasaran yang handal, penilaian prospek, dan rangkaian email tingkat lanjut.
  • Pipedrive vs Naik Level: GoHighLevel adalah platform pemasaran dan penjualan lengkap untuk agensi. Pipedrive adalah CRM yang berfokus pada penjualan untuk mengelola kesepakatan dan pipeline.
  • Pipedrive vs ActiveCampaign: Pipedrive adalah CRM yang berfokus pada penjualan dengan visualisasi pipeline yang intuitif, sementara ActiveCampaign memprioritaskan otomatisasi pemasaran dan pembangunan perjalanan pelanggan.
  • Pipedrive vs HubSpot: Pipedrive adalah CRM penjualan yang lebih terfokus dan dikenal karena kesederhanaannya, sementara HubSpot menawarkan rangkaian lengkap alat pemasaran, penjualan, dan layanan, yang lebih kompleks.
  • Pipedrive vs ClickFunnels: Pipedrive adalah CRM untuk alur penjualan, sedangkan ClickFunnels terutama berfokus pada membangun alur penjualan dan halaman arahan, dengan aspek CRM dasar.
  • Pipedrive vs Folk: Pipedrive unggul dalam manajemen saluran penjualan, sedangkan Folk menekankan pada pengorganisasian kontak yang sederhana dan membangun hubungan untuk tim yang lebih kecil.
  • Pipedrive vs Instantly: Pipedrive berfokus pada manajemen kesepakatan penjualan, sedangkan Instantly mengkhususkan diri dalam menjangkau pelanggan melalui email dingin, pencarian prospek, dan otomatisasi email.
  • Pipedrive vs ClickUp: Pipedrive adalah CRM penjualan khusus yang sangat baik untuk pelacakan pipeline. KlikUp adalah platform manajemen kerja serbaguna yang juga dapat digunakan sebagai CRM dan menawarkan manajemen proyek yang lebih luas.
  • Pipedrive vs Monday CRM: Pipedrive adalah CRM yang berfokus pada penjualan dengan alur kerja visual, sedangkan Monday CRM adalah sistem operasi kerja yang sangat dapat disesuaikan dan dapat dikonfigurasi untuk tujuan CRM serta menekankan manajemen alur kerja.
  • Pipedrive vs Capsule CRM: Pipedrive berfokus pada manajemen visualisasi alur penjualan, sementara Capsule CRM adalah CRM yang lebih sederhana dan berorientasi pada pertumbuhan untuk mengelola kontak dan hubungan, seringkali untuk bisnis yang lebih kecil.
  • Pipedrive vs Insightly: Pipedrive berspesialisasi dalam visualisasi saluran penjualan, sementara Insightly menawarkan solusi CRM yang lebih luas dengan manajemen proyek, otomatisasi pemasaran, dan pelaporan yang lebih canggih.
  • Pipedrive vs Freshsales: Pipedrive menawarkan visualisasi saluran penjualan yang mendalam, sementara Freshsales CRM menyediakan solusi yang lebih lengkap dengan fitur telepon bawaan, alat AI, dan fitur pemasaran terintegrasi.
  • Pipedrive vs Salesforce: Pipedrive mudah digunakan dan berfokus pada penjualan untuk UKM, sedangkan Salesforce adalah CRM tingkat perusahaan yang sangat dapat disesuaikan dengan fitur-fitur lengkap di bidang penjualan, layanan, dan pemasaran.
  • Pipedrive vs Zendesk: Pipedrive menekankan manajemen dan otomatisasi alur penjualan visual, sementara Zendesk terutama berfokus pada layanan dan dukungan pelanggan. Zendesk juga menawarkan kemampuan CRM dengan alat komunikasi bawaan.

More of Zoho

Here’s a concise comparison of Zoho CRM with its alternatives:

  • Zoho CRM vs Pipedrive: Zoho CRM is feature-rich and affordable; Pipedrive provides a simpler, visual sales pipeline.
  • Zoho CRM vs Keap: Zoho CRM is a holistic CRM; Keap excels in integrated sales and marketing automation.
  • Zoho vs GoHighLevel: Zoho CRM is a very flexible and feature-rich CRM. It’s great for businesses of all sizes, offering deep customization and robust reporting for sales. GoHighLevel is an all-in-one platform mainly for marketing agency businesses.
  • Zoho CRM vs ActiveCampaign: Zoho CRM provides comprehensive CRM; ActiveCampaign leads in advanced marketing automation.
  • Zoho CRM vs HubSpot: Zoho CRM is cost-effective and offers diverse features; HubSpot is user-friendly and offers an expansive platform, but it can be pricier.
  • Zoho CRM vs ClickFunnels: Zoho CRM is a complete business management suite; ClickFunnels focuses on building conversion-optimized sales funnels.
  • Zoho CRM vs Folk: Zoho CRM is a broad, customizable CRM; Folk is a simpler, collaborative contact management tool.
  • Zoho CRM vs Instantly: Zoho CRM provides full-cycle CRM; Instantly specializes in jangkauan email dingin at scale.
  • Zoho CRM vs ClickUp: Zoho CRM is a dedicated CRM solution; ClickUp is primarily a versatile project management platform.
  • Zoho CRM vs Monday CRM: Zoho CRM offers deep CRM functionality; Monday CRM emphasizes visual workflows within a broader work OS.
  • Zoho CRM vs Capsule CRM: Zoho CRM is extensive and customizable; Capsule CRM is known for its simplicity and ease of use.
  • Zoho CRM vs Insightly: Zoho CRM provides comprehensive CRM functions; Insightly combines CRM with project management.
  • Zoho CRM vs Freshsales CRM: Zoho CRM offers robust automation and customization; Freshsales CRM features an intuitive sales pipeline.
  • Zoho CRM vs Salesforce: Zoho CRM is an affordable, feature-packed alternative; Salesforce is a highly customizable, market-leading enterprise solution.

Pertanyaan Yang Sering Muncul

Which CRM is easier to use, Pipedrive or Zoho CRM?

Pipedrive is generally considered more straightforward to use, especially for beginners. It’s simple, and the visual interface is easy to navigate. Zoho CRM has more features, which can make it a bit more complex.

Is Zoho CRM really free?

Yes, Zoho CRM has a free plan! It’s limited to 3 users and has fewer features than their paid plans. But it’s a great way to try it out.

CRM mana yang lebih baik untuk bisnis kecil?

Both can work for small businesses. Zoho CRM is a good option if you’re on a tight budget because of their free plan. Pipedrive might be a better fit if you want something super easy to use and focused on sales.

Can I import my contacts into Pipedrive and Zoho CRM?

Absolutely! Both CRMs let you import contacts from spreadsheets or other CRM systems, making it easy to switch over.

Do Pipedrive and Zoho CRM offer mobile apps?

Yes, they both have mobile apps for iOS and Android. You can access your CRM data and manage your sales from your phone or tablet.

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