SugarCRM vs Bitrix24: ¿Qué herramienta CRM ganará en 2025?

Ganador

8.5

• Automatización de ventas
• Integración
• Automatización del marketing
• Landing Pages
• Security Overview
• Prueba gratuita disponible
• Planes de pago desde $19/mes

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Subcampeón

6.5

• Gestión de contactos
• Canal de ventas
• Asistente de contenido de IA
• Marketing por correo electrónico
• Análisis de ventas
• Prueba gratuita disponible
• Planes de pago desde $49/mes

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Elegir lo correcto CRM es duro, ¿verdad?

You’re looking at SugarCRM vs Bitrix24, and it’s like, which one actually helps your business grow?

You don’t want to mess this up.

We’re breaking down SugarCRM vs Bitrix24 to see which CRM tool wins in 2025.

We’ll look at the important stuff, like how easy they are to use, what they cost, and what they can actually do for you.

Let’s find the best fit!

Descripción general

To provide a clear comparison, our team dove deep.

We tested both SugarCRM and Bitrix24, exploring their core features and user interfaces.

This hands-on experience allows us to give you a real, practical look at how these CRMs perform.

Businesses using SugarCRM see an average 15% improvement in sales cycle efficiency.

8.5de 10

Precios: Dispone de una versión de prueba gratuita. El plan premium cuesta a partir de $19/mes.

Características principales:

• Advanced Customization.
• Previsión de ventas.
• Automatización del flujo de trabajo.

Try sugarCRM For FREE Leer la reseña completa

Improve team collaboration by 25% with Bitrix24’s integrated tools. Test it out!

6.5de 10

Precios: Dispone de una versión de prueba gratuita. El plan premium cuesta a partir de $49/mes.

Características principales:

• Gestión de tareas.
• Página web Constructor.
• Contact Center.

Prueba Bitrix24 GRATIS Leer la reseña completa

What is SugarCRM?

SugarCRM is a flexible CRM built for businesses that need to customize—think big sales teams.

It lets you tailor the software to your exact needs and handles complex sales processes.

Además, explora nuestros favoritos SugarCRM alternatives…

SugarCRM

8.5

Businesses using SugarCRM see an average 15% improvement in sales cycle efficiency. Use it today!

Try sugarCRM For FREE Leer la reseña completa

Beneficios clave

• Advanced customization is powerful.
• Sales forecasting is precise.
• Automation saves significant time.
• Improved sales cycle efficiency by 15%.

Precios

Todos los planes se cumplirán facturado anualmente.

• Esenciales: $19/user/month, three users minimum.
• Estándar: $59/user/month, ten users minimum.
• Avanzado: $85/user/month, ten users minimum.
• Premier: $135/user/month, ten users minimum.

What is Bitrix24

Bitrix24? It’s a whole negocio suite.

CRM, project management, website building – it’s all there.

Además, explora nuestros favoritos Alternativas a Bitrix24…

Bitrix24

6.5

Improve team collaboration by 25% with Bitrix24’s integrated tools. Test it out!

Prueba Bitrix24 GRATIS Leer la reseña completa

Beneficios clave

• Free plan for small teams is great.
• Combines CRM, tasks, and communication.
• Improves team collaboration by 25%.
• Task management increases productivity by 20%.
• Contact center enhances customer service.

Precios

Todos los planes se cumplirán facturado anualmente.

• Básico:$49/organización/mes, 5 usuarios.
• Estándar: $87/organization/month, 50 Users.
• Profesional: $175/organization/month, 100 Users.
• Empresa: $350/organization/month, 250 Users.

Comparación futura

Alright, let’s dive into the core of Bitrix24 vs SugarCRM.

We’re comparing key features to help you decide which CRM software better fits your needs.

This breakdown focuses on practical differences for solid customer relationship management.

1. Dashboard Customization

• SugarCRM: SugarCRM offers a highly customizable dashboard. With various widgets and layouts, you can tailor it to show exactly the data you need.
• Bitrix24: Offers a more pre-set dashboard, though it’s still adaptable. It might be quicker to get started, but less flexible long-term.

2. Ease of Use and User Interface

• SugarCRM: Can have a steeper learning curve, especially for new users. Its depth means more training may be needed.
• Bitrix24: Generally considered more intuitive, with a modern interface. This contributes to its overall ease of use.

3. Module Variety and Functionality

• SugarCRM has robust modules for sales, marketing, and service and is built for complex business processes.
• Bitrix24: Combines CRM with project management, collaboration tools, and website building. This all-in-one approach is a key differentiator.

4. On-Premise and Cloud Deployment

• SugarCRM: Provides flexible deployment options, including on-premise installations. This is great for businesses with strict data security needs.
• Bitrix24: Primarily a cloud-based solution, though it does offer an on-premise option. This cloud focus makes it accessible and scalable.

5. Customer Support and Training

• SugarCRM: Relies heavily on its partner network for customer support. This can mean varied levels of assistance.
• Bitrix24: Offers direct support, including online chat, phone, and email. They also offer a large knowledge base.

6. Sales Funnel Management

• SugarCRM provides deep funnel analysis and reportando. It allows you to track every stage of the sales process in detail.
• Bitrix24: Offers visual sales funnels, but they might not be as granular as SugarCRM’s.

7. Third-Party Integrations

• SugarCRM has a large marketplace of third-party integrations, which allows you to connect it with many other business tools.
• Bitrix24: Also integrates with various tools, but its strength is its built-in features. Fewer integrations may be needed.

What to Look For When Choosing The Right CRM Tool?

• Consider your team’s Google Workspace reliance.
• Evaluate the need for deep customization.
• Factor in long-term scalability and the size of the company.
• Assess the importance of the mobile accessibility for your team.
• Think about the complexity of your current sales management process.
• Analyze your budget against the requirements of each CRM software.
• Determine the level of vendor support you’ll need.

Veredicto final

Entonces ¿quién gana?

It’s tough, but we lean towards Bitrix24. 

It’s just easier to use, especially if you’re new to CRM. 

Plus, it has many tools in one place. SugarCRM is powerful, but it can be overwhelming.

We’ve used both, and for most businesses, Bitrix24 gets you going faster.

Want a CRM that’s simple but strong?

Bitrix24 is our pick. 

Trust us, and we’ve done the work, so you don’t have to.

Try sugarCRM For FREE Leer la reseña completa

Prueba Bitrix24 GRATIS Leer la reseña completa

More of SugarCRM

Here’s a brief comparison of SugarCRM with these software solutions:

• SugarCRM vs Gohighlevel: SugarCRM is a comprehensive CRM focused on sales, marketing, and service, offering extensive customization; GoHighLevel is an all-in-one platform for agencies, emphasizing marketing automation, lead generation, and sales tools.
• SugarCRM vs Pipedrive: SugarCRM provides broad customization and flexible deployment for various business needs; Pipedrive is a sales-focused CRM with a visual pipeline, prioritizing ease of use for small to medium businesses.
• SugarCRM vs Keap: SugarCRM offers robust, highly customizable CRM features for sales and marketing automation, scaling for larger teams; Keap (formerly Infusionsoft) is a marketing automation and sales CRM designed primarily for small businesses.
• SugarCRM vs ActiveCampaign: SugarCRM focuses on extensive sales management and customization for complex pipelines; ActiveCampaign excels in user-friendly marketing automation, email campaigns, and lead segmentation.
• SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
• SugarCRM vs Clickfunnels: SugarCRM is a robust customer relationship management platform; ClickFunnels is a specialized tool for building sales funnels, landing pages, and automating sales processes.
• SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
• SugarCRM vs Instantly: SugarCRM offers a broad CRM solution for sales force automation and customer management; Instantly specializes in automated cold email outreach and lead generation campaigns.
• SugarCRM vs ClickUp: SugarCRM is a dedicated CRM for sales, marketing, and service automation; ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
• SugarCRM vs Monday: SugarCRM offers extensive customization and robust automation for sales and marketing; Monday CRM provides highly visual, customizable workflows for various business processes, including CRM.
• SugarCRM frente a Capsule CRM: SugarCRM delivers a highly customizable and scalable CRM with advanced features; Capsule CRM is a simpler, more affordable contact management solution for small to medium-sized businesses.
• SugarCRM vs Insightly: SugarCRM offers extensive customization for complex sales processes and reporting; Insightly combines CRM with project management, focusing on ease of use for small to medium businesses.
• SugarCRM vs Freshsales: SugarCRM provides deep customization and advanced automation for sales and marketing; Freshsales CRM offers an intuitive interface with AI-powered lead scoring and integrated sales automation.
• SugarCRM vs Salesforce: SugarCRM offers an open-source option with significant customization potential; Salesforce is a leading cloud-based CRM with extensive features, broad integrations, and a vast ecosystem, albeit at a higher complexity.

Más de Bitrix24

A continuación se muestra una breve comparación de Bitrix24 con estas soluciones de software:

• Bitrix24 vs Gohighlevel: Bitrix24 is an all-in-one workspace with CRM, project management, and collaboration tools, while GoHighLevel is a sales and marketing platform emphasizing automation and lead generation.
• Bitrix24 frente a Pipedrive: Bitrix24 ofrece una suite completa que incluye CRM y gestión de proyectos, mientras que Pipedrive se centra en la gestión visual e intuitiva del flujo de ventas.
• Bitrix24 vs Keap: Bitrix24 offers a wide range of collaboration and CRM features, while Keap excels in marketing automation and detailed sales process management.
• Bitrix24 frente a ActiveCampaign: Bitrix24 es una amplia suite empresarial, mientras que ActiveCampaign se especializa en automatización de marketing avanzada, campañas de correo electrónico y desarrollo de clientes potenciales.
• Bitrix24 frente a Hubspot: Bitrix24 ofrece un amplio conjunto de funciones para operaciones comerciales, a menudo con una curva de aprendizaje más pronunciada; HubSpot ofrece una plataforma de marketing, ventas y servicios integrada y fácil de usar.
• Bitrix24 frente a Clickfunnels: Bitrix24 es un sistema integral de gestión empresarial con CRM; ClickFunnels es principalmente una herramienta para crear embudos de ventas y páginas de destino.
• Bitrix24 contra Folk: Bitrix24 es una plataforma integral para diversas funciones comerciales; Folk es un sistema de gestión de contactos más centrado y colaborativo.
• Bitrix24 frente a Instantáneamente: Bitrix24 ofrece una amplia gama de herramientas comerciales, incluido CRM; se especializa instantáneamente en la difusión automatizada de correos electrónicos fríos y cadencias de ventas.
• Bitrix24 frente a Haga clic hacia arriba: Bitrix24 es una plataforma integrada para CRM, gestión de proyectos y colaboración; ClickUp es una herramienta de gestión del trabajo versátil con vistas personalizables.
• Bitrix24 vs. Lunes: Bitrix24 ofrece una amplia solución empresarial con CRM; Monday CRM proporciona flujos de trabajo altamente visuales y personalizables para la gestión de proyectos y clientes.
• Bitrix24 frente a Capsule: Bitrix24 es una plataforma rica en funciones con CRM, gestión de tareas y colaboración; Capsule CRM es un administrador de canales de ventas y contactos más simple y optimizado.
• Bitrix24 frente a Insightly: Bitrix24 es una suite empresarial integral con sólidas herramientas de colaboración y proyectos; Insightly es un CRM con capacidades integradas de gestión de proyectos, a menudo preferido por empresas más pequeñas.
• Bitrix24 frente a Freshsales: Bitrix24 ofrece una amplia gama de funciones comerciales junto con CRM; Freshsales CRM es una plataforma centrada en las ventas con información impulsada por IA para la gestión de clientes potenciales y acuerdos.
• Bitrix24 frente a Salesforce: Bitrix24 ofrece una solución todo en uno para empresas de distintos tamaños, incluido CRM; Salesforce es un CRM de nivel empresarial líder, altamente personalizable y escalable con amplias capacidades.

Preguntas frecuentes