Pipedrive vs Nutshell CRM: Which CRM Boost Sales in 2025

por | Last updated Aug 2, 2025

Winner
pipedrive
4.5
  • Lead Management
  • Customize Deals
  • Pipedrive Projects
  • Pipedrive Campaigns
  • Powerful Analytics
  • Free Plan Available
  • Paid Plan Starts at $14
Runner Up
Nutshell CRM
3.0
  • Sales automation
  • Email automation
  • Contact management
  • Reporting and analytics
  • Team collaboration
  • Free plan available
  • Paid Plans from $13/month
Pipedrive vs Nutshell CRM

Choosing the right CRM can feel like picking out the perfect pair of shoes.

You want something that fits well, supports you, and helps you progress.

If you’re looking for a CRM to boost your sales, you’ve probably come across Pipedrive and Nutshell.

Both are popular choices, but they have some key differences.

In this post, we’ll explain the differences between Pipedrive Vs Nutshell CRM and help you decide which is best for your needs.

Overview

We’ve spent weeks testing Pipedrive and Nutshell CRM to give you the most accurate comparison.

We’ve explored their features, ease of use, and pricing plans to help you make an informed decision.

Pipedrive logo
4.5out of 10

Want a CRM that’s easy to use and helps you close more deals? Start your free Pipedrive trial today!

Pricing: It has a free plan. The premium plan starts at $14/month.

Key Features:

  • Visual sales pipelines
  • Customizable reports
  • Mobile app
Nutshell CRM CTA
3out of 10

Nutshell CRM helps you automate sales and manage customer relationships site properly. Try Nutshell CRM software for free!

Pricing: It has a free plan. The premium plan starts at $13/month.

Key Features:

  • Contact management
  • Sales automation
  • Email marketing

What is Pipedrive?

Ever feel like your sales process is all over the place? Pipedrive helps you organize everything.

Think of it as your personal sales assistant.

It keeps track of deals, reminds you to follow up, and even helps you spot opportunities. Pretty cool, right?

It’s known for its simple design and powerful features, making it a great choice for businesses of all sizes.

Also, explore our favorite Pipedrive alternatives

Pipedrive Homepage

Our Take

Pipedrive logo

Pipedrive is a solid choice for sales-focused businesses. It’s user friendly, visually appealing, & packed with helpful features. The only reason it doesn’t get a perfect 10 is that the lower-priced plans have some limitations.

Key Benefits

  • Laser focus on sales: Pipedrive is built to help you close more deals.
  • Visual pipeline management: See exactly where each deal stands.
  • Powerful automation: Automate tasks like sending emails and scheduling appointments.
  • 24/7 support: Get help whenever you need it.

Pricing

  • Essential: $14/user/month.
  • Advanced: $24/user/month.
  • Professional: $49/user/month.
  • Power: $59/user/month.
  • Enterprise: $79/user/month.
Pipedrive Pricing

Pros

  • Easy to use and navigate.
  • It is a great visual pipeline.
  • Powerful automation features.
  • Excellent customer support.

Cons

  • Limited customization on lower plans.
  • It can be pricey for large teams.
  • Reporting could be more robust.

What is Nutshell CRM?

Need a CRM that’s easy to use and understand? Nutshell might be your perfect match.

It’s designed for small businesses and teams who want a simple way to manage contacts and sales.

There is no complicated setup or confusing features here.

Nutshell focuses on the essentials, making it a breeze to get started.

Also, explore our favorite Nutshell CRM alternatives

Nutshell CRM Homepage

Our Take

Nutshell CRM CTA

Ditch the chaos and grow your business! Nutshell CRM helps you automate sales and manage customer relationships site properly. Try Nutshell CRM software free and see the difference!

Key Benefits

  • Effortless contact management: Keep all your customer information organized in one place. Easily access contact details, communication history, and notes.
  • Built-in email marketing: Send targeted email campaigns to your leads and customers. Nurture relationships and drive sales with automated email sequences.
  • Sales automation: Streamline your sales process with automated workflows. Reduce manual tasks and focus on closing deals.
  • Excellent customer support: Nutshell’s top-notch customer support team is known for being responsive and helpful.

Pricing

  • Foundation: $13/user/month.
  • Growth: $25/user/month.
  • Pro: $42/user/month.
  • Business: $59/user/month.
  • Enterprise: $79/user/month.
Nutshell CRM Pricing

Pros

  • Very user-friendly interface.
  • Affordable pricing for small businesses.
  • Excellent customer support team.
  • Easy to set up and customize.
  • Includes built-in email marketing.

Cons

  • Fewer features than Pipedrive.
  • Reporting could be more robust.
  • Limited third-party integrations.
  • Not ideal for large or complex sales teams.
  • Mobile app could be improved.

Feature Comparison

Let’s dive deeper and compare Pipedrive and Nutshell CRM feature by feature.

This will help you see how they compare and which one better suits your needs.

1. Visual Sales Pipeline

Pipedrive: Pipedrive is known for its intuitive and highly visual sales pipeline. It gives you a clear overview of your deals, where they are in the sales process, and what actions need to be taken next. This makes it easy to track progress and identify potential roadblocks.

Nutshell CRM: While Nutshell CRM offers a sales pipeline view, it’s not as visually appealing or customizable as Pipedrive’s. It’s functional but lacks the same level of detail and interactivity.

2. Contact Management

Both Pipedrive and Nutshell CRM provide robust contact management features.

You can store detailed customer data, track interactions, and segment your contacts for targeted communication.

However, Nutshell CRM offers slightly better organization and filtering options for managing contacts.

Pipedrive Homepage

3. Sales Automation

Pipedrive and Nutshell CRM both offer sales automation features to streamline your workflows.

This includes automating email follow-ups, appointment scheduling, and lead assignment tasks.

Pipedrive offers slightly more advanced automation capabilities, especially on their higher-tier plans.

4. CRM Software Solutions

Both platforms are strong contenders in the CRM software solutions market.

They offer many features to help businesses manage customer relationships, track sales, and improve productivity.

However, Pipedrive edges out Nutshell CRM with its more extensive feature set and integrations.

5. Customer Support

Nutshell CRM takes the lead in customer support.

They are known for their responsive and helpful live customer support team.

Pipedrive, on the other hand, has received some complaints about poor customer support, particularly with response times.

6. Sales Reports

Both CRM software options offer sales reports to help you track your progress and identify areas for improvement.

However, Pipedrive provides more comprehensive and customizable sales reports than Nutshell CRM.

7. Project Management

While both platforms focus primarily on customer relationship management (CRM), Pipedrive offers slightly better project management capabilities.

You can create and manage projects, assign tasks, and track progress within Pipedrive.

Nutshell CRM Sales Automation

Nutshell CRM has limited project management features.

What to Look for When Choosing a CRM Platform?

  • Ease of Use: How intuitive is the interface? Can you easily navigate and find the information you need?
  • Features: Does it offer the features you need to manage your sales process effectively? Consider features like contact management, sales automation, reporting, and integrations.
  • Pricing: Does the pricing fit your budget? Are there different plans to choose from as your business grows?
  • Scalability: Can the CRM grow with your business? Can it handle an increasing number of users and data?
  • Customer Support: What kind of customer support does the CRM provider offer? Are they responsive and helpful?
  • Mobile Access: Does the CRM have a mobile app? Can you access your data and manage your sales process on the go?
  • Integrations: Does the CRM integrate with other tools you use, such as email marketing platforms, accounting software, and project management tools?
  • Customization: Can you customize the CRM to fit your needs and workflows?
  • Security: How secure is your data within the CRM? Does the provider offer data encryption and other security measures?
  • Reviews: What do other users say about the CRM? Check online reviews to get a sense of the pros and cons of real users.

Final Verdict

So, which CRM comes out on top? For us, it’s Pipedrive.

We love its visual pipeline management and powerful automation features.

It makes it easy to see where your deals are and what needs to happen next. Plus, it saves you time by automating tasks.

But, that doesn’t mean Nutshell CRM is a bad choice.

If you’re a small business that needs a simple and affordable CRM, Nutshell CRM is a great option. It’s easy to use and has excellent customer support.

Ultimately, the best CRM for you depends on your specific needs and budget.

We’ve given you the information; now it’s your turn to choose!

We’ve been helping businesses like yours find the right tools for years. Trust us, you’ll be happy with either of these options.

More of Pipedrive

Here’s a comparison of Pipedrive against other CRM software:

  • Pipedrive vs Keap: Pipedrive excels in visual sales pipeline management, while Keap specializes in robust marketing automation, lead scoring, and advanced email sequences.
  • Pipedrive vs GoHighLevel: GoHighLevel is an all-in-one marketing and sales platform for agencies. Pipedrive is a sales-focused CRM for managing deals and pipelines.
  • Pipedrive vs ActiveCampaign: Pipedrive is a sales-centric CRM with intuitive pipeline visualization, while ActiveCampaign prioritizes marketing automation and customer journey building.
  • Pipedrive vs HubSpot: Pipedrive is a more focused sales CRM known for simplicity, while HubSpot offers a comprehensive suite of marketing, sales, and service tools, being more complex.
  • Pipedrive vs ClickFunnels: Pipedrive is a sales pipeline CRM, while ClickFunnels primarily focuses on building sales funnels and landing pages, with basic CRM aspects.
  • Pipedrive vs Folk: Pipedrive is strong in sales pipeline management, whereas Folk emphasizes simple contact organization and relationship building for smaller teams.
  • Pipedrive vs Instantly: Pipedrive focuses on sales deal management, while Instantly specializes in cold email outreach, lead finding, and email automation.
  • Pipedrive vs ClickUp: Pipedrive is a dedicated sales CRM that is excellent for pipeline tracking. ClickUp is a versatile work management platform that can also be used as a CRM and offers broader project management.
  • Pipedrive vs Monday CRM: Pipedrive is a sales-focused CRM with visual pipelines, whereas Monday CRM is a highly customizable work OS that can be configured for CRM purposes and emphasizes workflow management.
  • Pipedrive vs Capsule CRM: Pipedrive focuses on visual sales pipeline management, while Capsule CRM is a simpler, growth-oriented CRM for managing contacts and relationships, often for smaller businesses.
  • Pipedrive vs Insightly: Pipedrive specializes in sales pipeline visualization, while Insightly offers a broader CRM solution with project management, marketing automation, and more robust reporting.
  • Pipedrive vs Freshsales: Pipedrive offers deep sales pipeline visualization, while Freshsales CRM provides a more complete solution with built-in phone, AI tools, and integrated marketing features.
  • Pipedrive vs Salesforce: Pipedrive is user-friendly and sales-focused for SMBs, whereas Salesforce is a highly customizable, enterprise-level CRM with extensive features across sales, service, and marketing.
  • Pipedrive vs Zendesk: Pipedrive emphasizes visual sales pipeline management and automation, while Zendesk primarily focuses on customer service and support. It also offers CRM capabilities with built-in communication tools.

More of Nutshell CRM

Here’s a brief comparison of Nutshell CRM with these software solutions:

  • Nutshell vs Pipedrive: Pipedrive stands out for its visual pipeline management, while Nutshell focuses on user-friendliness and simplicity.
  • Nutshell CRM vs GoHighLevel: Nutshell CRM is a sales-focused CRM that emphasizes ease of use and pipeline management, while GoHighLevel offers a broader suite of marketing, sales, and agency management tools.
  • Nutshell CRM vs Keap: Nutshell CRM focuses on simplifying sales processes and collaboration; Keap provides advanced marketing automation and lead management features.
  • Nutshell CRM vs ActiveCampaign: Nutshell CRM streamlines sales and contact tracking, while ActiveCampaign excels at sophisticated marketing automation, segmentation, and email campaigns.
  • Nutshell CRM vs Hubspot: Nutshell CRM offers an intuitive interface for sales pipeline management and customer relationships, while HubSpot provides an extensive all-in-one platform for marketing, sales, and service.
  • Nutshell CRM vs Clickfunnels: Nutshell CRM is a dedicated sales-focused CRM; ClickFunnels specializes in building sales funnels and landing pages to drive conversions.
  • Nutshell CRM vs Folk: Nutshell CRM is a sales-focused CRM with robust reporting and pipeline management; Folk emphasizes collaborative contact organization and AI-powered enrichment.
  • Nutshell CRM vs Instantly: Nutshell CRM focuses on managing sales pipelines and customer interactions, while Instantly is geared towards high-volume cold email outreach and lead generation.
  • Nutshell CRM vs ClickUp: Nutshell CRM is a specialized tool for sales and customer relationship management, while ClickUp is a versatile work management platform that includes CRM functionalities.
  • Nutshell CRM vs Monday CRM: Nutshell CRM provides a streamlined sales process with clear pipeline visualization; Monday CRM offers highly customizable visual workflows and strong team collaboration across various functions.
  • Nutshell CRM vs Capsule CRM: Nutshell CRM focuses on intuitive sales pipeline management and automation; Capsule CRM is a simpler contact manager primarily for tracking sales opportunities.
  • Nutshell CRM vs Insightly: Nutshell CRM emphasizes ease of use for small business sales teams; Insightly offers a more comprehensive CRM with additional project management capabilities.
  • Nutshell CRM vs Freshsales CRM: Nutshell CRM provides an easy-to-use sales pipeline and team collaboration; Freshsales CRM includes AI-driven insights and broader sales force automation.
  • Nutshell CRM vs Salesforce: Nutshell CRM offers a straightforward, affordable solution for small to mid-sized businesses; Salesforce is a highly scalable, feature-rich enterprise CRM.

Frequently Asked Questions

What is the main difference between Pipedrive and Nutshell CRM?

Pipedrive focuses on visual pipeline management and sales automation, while Nutshell CRM prioritizes ease of use and contact management. Pipedrive is generally better for larger or more complex sales teams, while Nutshell is a good fit for small businesses.

Which CRM is more affordable?

Nutshell CRM has slightly more affordable pricing plans, especially for small teams. However, Pipedrive offers a wider range of features on its higher-tier plans.

Do Pipedrive and Nutshell CRM offer free trials?

Yes, both Pipedrive and Nutshell CRM offer 14-day free trials. This allows you to test out the platforms before committing to a paid plan.

Can I integrate my email with these CRMs?

Yes, both CRMs offer email integration. You can connect your email account to send and receive emails within the CRM and track email communication with your contacts.

Which CRM has better customer support?

Nutshell CRM is generally regarded as having better customer support. They offer live support and are known for their quick response times. Pipedrive’s customer support has received mixed reviews.

Fahim Joharder

Fahim Joharder

Author

A tech enthusiast and writer with a passion for AI and software innovations. He simplifies complex topics to help readers stay ahead in the digital world.

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