Folk vs Salesforce: Which CRM Tool Wins in 2025?

por | Mar 7, 2025

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folk
8.5
  • Masseges and Sequences
  • Dashboards
  • Colaboración en equipo
  • Gestión de tuberías
  • Integración
  • Plan gratuito disponible
  • Planes de pago a partir de $20/mes
Subcampeón
Salesforce
7.5
  • Nube de ventas sobrealimentada
  • Alcance personalizado
  • Nube de comercio
  • Seguimiento de la asistencia al cliente
  • Plantillas de correo electrónico geniales
  • Plan gratuito disponible
  • Plan de pago Desde $25/mes
Folk vs Salesforce

Ever feel like keeping track of your contacts is a total mess?

You’ve got names, emails, and notes scattered everywhere.

It’s tough to remember who’s who and even harder to keep up with everyone.

This makes growing your network or business super tricky.

Ahí es donde entramos nosotros.

We’re going to break down Folk vs Salesforce, two popular CRM herramientas.

Empecemos.

Descripción general

We’ve spent weeks diving deep into both Folk and Salesforce, testing their features, user interfaces, and overall effectiveness.

This hands-on experience allows us to provide a real, practical comparison beyond just listing specs.

CTA 2 2

Streamline your contacts! 80% of Folk users leverage its customizable fields.

8.5de 10

Precios: Dispone de un plan gratuito. El plan de pago comienza en $20/mes.

Características principales:

  • Customizable Fields
  • Colaboración
  • Unified Contact Hub
Salesforce

Listo para explorar el líder mundial CRM? Sign up for a free trial of Salesforce today!

7.5de 10

Precios: Tiene un plan gratuito. El plan premium cuesta desde $25 al mes.

Características principales:

  • Sales Cloud
  • Marketing Cloud
  • Service Cloud

What is Folk?

Folk is a modern CRM. It’s built for teams.

It helps you manage contacts.

It’s easy to use. It’s all about collaboration.

Also, explore our favorite Folk alternatives…

CTA 2 2
Folk
8.5

Ready to streamline your team’s contact management? Folk lets you organize up to 5,000 contacts and collaborate with 10 team members.

Beneficios clave

  • Organize up to 5000 contacts in one place.
  • Share contact lists with up to 10 team members.
  • Send personalized emails to 250 contacts per day.
  • Integrate with over 1000 apps via Zapier.
  • Create 5 custom contact fields.

Precios

Todos los planes se cumplirán facturado anualmente.

  • Estándar: $20/member/month.
  • De primera calidad: $40/member/month.
  • Costumbre: $80/member/month.
image 58

Ventajas

  • It’s super easy to learn.
  • Team collaboration is seamless.
  • The interface is clean and modern.
  • Integrations are very helpful.
  • It organizes contacts very well.

Contras

  • Limited advanced marketing tools.
  • Informes features are basic.
  • Some features require upgrades.

¿Qué es Salesforce?

Okay, let’s talk Salesforce. It’s a big name in the CRM mundo.

Think of it as a super-powered tool. It helps businesses manage customer relationships.

It does a lot more than keep contacts. It’s also flexible; you can customize it to fit your needs.

Además, explora nuestros favoritos Alternativas a Salesforce

Salesforce
Salesforce
7.5

¿Está preparado para ver lo que Salesforce puede hacer por usted? Inicie su prueba gratuita hoy mismo y experiméntelo.

Beneficios clave

  • Líder del sector: Salesforce domina el mercado de CRM por una razón.
  • Altamente personalizable: Adapte Salesforce a sus necesidades exactas.
  • Ecosistema masivo: Integración con miles de aplicaciones y servicios.
  • Solución escalable: Haga crecer su negocio sin que su CRM se quede pequeño.

Precios

Todos los planes se cumplirán facturado anualmente.

  • Starter Suite:$25/usuario/mes.
  • Pro Suite: $100/user/month.
  • Empresa: $165/user/month.
  • Ilimitado: $330/user/month.
  • Einstein 1 Sales: $500/user/month.
Precios de Salesforce

Ventajas

  • Solución CRM líder del sector.
  • Altamente personalizable.
  • Informes y análisis sólidos.
  • Gran atención al cliente.
  • Solución CRM líder del sector.

Contras

  • Puede ser caro
  • Curva de aprendizaje pronunciada.
  • La configuración puede ser compleja.
  • Las actualizaciones pueden ser perjudiciales.

Comparación de características

Let’s break down the key features of Folk and Salesforce.

We’ll explore how they stack up in crucial areas, giving you a clear picture of their strengths and differences.

1. User-Friendly Interface and Ease of Use

Folk is known for its user-friendly interface and ease of use.

It’s designed to be intuitive, even for those new to CRM systems. 

On the flip side, Salesforce offers a powerful but complex platform that provides tools that come with a steeper learning curve.

So, vs Folk, Salesforce requires more training.

CRM popular

2. Customer Relationship Management

Both are strong crm solution tools.

Folk excels at simple relationship management, focusing on contact organization. 

Salesforce is a robust customer relationship management system that offers in-depth analytics and customization.

3. Sales Processes and Pipeline Management

Salesforce shines with its comprehensive sales processes and pipeline management.

You can track deals, forecast sales, and manage complex workflows. 

Folk offers a simpler pipeline view, suitable for smaller teams or less complex sales.

4. Marketing Automation and Email Campaigns

Salesforce includes powerful marketing automation features, allowing you to run complex email campaigns and track results.

Folk has basic email integration but lacks advanced marketing automation.

5. Automation of Repetitive Tasks

Both platforms help automate repetitive tasks.

Salesforce can automate a wide range of tasks, from lead scoring to follow-up emails. 

Folk helps streamline basic tasks but isn’t as robust.

Outreach in Salesforce

6. Dashboard and Reporting

Salesforce provides a highly customizable dashboard and reporting tools that give deep insights into your data.

Folk has a simpler dashboard with basic reporting capabilities.

7. Customer Interaction and Lead Management

Both help manage leads and customer interaction.

Salesforce offers more tools to track interactions and manage complex customer journeys seamlessly.

Folk is good for basic contact management and customer interaction.

¿Qué tener en cuenta al elegir una herramienta CRM?

  • Specific Negocio Needs: Don’t get swayed by flashy features. Really dig deep. What are your exact challenges? 
  • Escalabilidad: Can the CRM grow with you? Think beyond your current size. Will it handle increased data, more users, and expanding workflows? 
  • Capacidades de integración: Does the CRM play well with your existing tools? Check for integrations with your email, calendar, marketing automation, and other crucial software. 
  • Atención al cliente: How responsive and helpful is their support team? Issues will arise. Quick, reliable support can minimize tiempo de inactividad and frustration. 
  • Recursos de formación: Does the provider offer comprehensive training? Easy onboarding is crucial for user adoption. 
  • Seguridad de los datos: Ensure the CRM has robust security measures to protect your customer data. Check for features like data encryption, access controls, and compliance certifications. Your customers’ trust depends on it.

Veredicto final

Entonces, ¿cuál gana? Depende de tus necesidades.

If you want something easy and simple, Folk is a great choice.

It’s perfect for small teams.

But, if you need powerful tools and lots of features, Salesforce is the way to go.

It can handle big businesses.

We’ve used both, and we know they each have their strengths.

Think about what you need most. Then, pick the one that fits you best.

We’ve done the hard work so you can make a smart choice.

More of Folk

Here’s a brief comparison of Folk with these software solutions:

  • Folk vs GoHighLevel: Folk emphasizes collaborative contact organization and ease of use, while GoHighLevel is a comprehensive sales and marketing platform with robust automation and lead generation.
  • Folk vs Pipedrive: Folk focuses on user-friendly contact management and customization, whereas Pipedrive excels in visual sales pipeline management for sales-focused teams.
  • Folk vs Keap: Folk offers a simple, collaborative interface for contact management, while Keap provides powerful sales and marketing automation with extensive customization.
  • Folk vs ActiveCampaign: Folk provides a user-friendly, collaborative contact management system, while ActiveCampaign boasts robust marketing automation, segmentation, and detailed analytics.
  • Folk vs Hubspot: Folk offers a straightforward, simple CRM experience with predictable pricing, whereas HubSpot provides a comprehensive marketing, sales, and service suite with tiered pricing.
  • Folk vs Clickfunnels: Folk is a contact management CRM, while ClickFunnels is a sales funnel builder designed for creating landing pages and automating sales processes.
  • Folk vs Instantly: Folk focuses on contact management and enrichment; Instantly specializes in automated cold email campaigns and high-volume outbound sales outreach.
  • Folk vs ClickUp: Folk is a specialized contact relationship management tool, while ClickUp is an all-in-one workspace that combines project management, task tracking, and CRM features.
  • Folk vs Monday: Folk offers a simple, collaborative contact system, while Monday CRM provides highly customizable visual workflows and robust team collaboration.
  • Folk vs Capsule: Folk is a modern, customizable CRM for managing contacts; Capsule CRM is a simplified contact manager primarily focused on tracking sales opportunities.
  • Folk vs Insightly: Folk is a straightforward collaborative contact management solution; Insightly provides a more robust CRM with advanced sales pipeline and project management features.
  • Folk vs Freshsales CRM: Folk focuses on intuitive relationship management and visual pipelines; Freshsales offers a comprehensive CRM with advanced automation and in-depth reporting for sales.
  • Folk vs Zendesk: Folk prioritizes simple, collaborative contact management for smaller teams, while Zendesk is a comprehensive customer service platform focused on ticketing and support.

Más sobre Salesforce

Here’s a brief comparison of Salesforce with these software solutions:

  • Salesforce vs Gohighlevel: Salesforce es un CRM de nivel empresarial con amplia personalización, ideal para grandes organizaciones, mientras que GoHighLevel ofrece una plataforma de marketing y ventas todo en uno, a menudo favorecida por pequeñas empresas y agencias.
  • Salesforce frente a Pipedrive: Salesforce es un CRM completo y altamente personalizable para ventas, marketing y servicios, mientras que Pipedrive se centra en la gestión visual e intuitiva de las canalizaciones de ventas para agilizar los procesos de ventas.
  • Salesforce frente a Keap: Salesforce ofrece un amplio ecosistema de CRM personalizable para empresas de todos los tamaños; Keap proporciona automatización integrada de ventas y marketing, especialmente potente para las empresas más pequeñas.
  • Salesforce frente a ActiveCampaign: Salesforce es un CRM amplio y de nivel empresarial con una potente automatización de ventas, mientras que ActiveCampaign destaca en automatización de marketing, campañas de correo electrónico y visualización del recorrido del cliente.
  • Salesforce vs Hubspot: Salesforce hace hincapié en la personalización profunda y la elaboración de informes sólidos para necesidades empresariales complejas, mientras que HubSpot ofrece un conjunto integrado de herramientas de marketing, ventas y servicios con una interfaz más fácil de usar.
  • Salesforce vs Clickfunnels: Salesforce es un CRM completo para gestionar las relaciones con los clientes y las ventas; ClickFunnels está diseñado específicamente como constructor de embudos de ventas para guiar a los clientes a través de una ruta de conversión.
  • Salesforce vs Instantly: Salesforce is a broad CRM platform that covers various aspects of customer management; Instantly specializes in automated difusión por correo electrónico en frío and lead generation for targeted campaigns.
  • Salesforce frente a ClickUp: Salesforce es un potente CRM dedicado para gestionar las interacciones con los clientes y los procesos de ventas; ClickUp es una plataforma versátil de gestión del trabajo que incluye funcionalidades CRM dentro de sus herramientas más amplias de gestión de proyectos.
  • Salesforce frente a Monday: Salesforce es un CRM sólido con amplios modelos de datos para flujos de trabajo complejos en diversos sectores; Monday CRM ofrece flujos de trabajo visuales altamente personalizables y las empresas que ya utilizan Monday.com suelen utilizarlo para la gestión de proyectos.
  • Salesforce frente a Capsule: Salesforce es un CRM de nivel empresarial adecuado para grandes organizaciones con necesidades complejas; Capsule CRM es un CRM más sencillo y fácil de usar, ideal para pequeñas y medianas empresas centradas en el seguimiento básico de contactos y ventas.
  • Salesforce frente a Insightly: Salesforce ofrece un CRM completo y altamente personalizable para diversas necesidades empresariales; Insightly ofrece un CRM versátil con gestión de proyectos integrada, a menudo preferido por las pequeñas y medianas empresas por su facilidad de uso.
  • Salesforce frente a Freshsales CRM: Salesforce es un CRM altamente personalizable y escalable con funciones avanzadas para grandes organizaciones; Freshsales CRM se centra en conocimientos de ventas impulsados por IA y automatización para una gestión de ventas optimizada, a menudo preferida por equipos más pequeños.
  • Salesforce vs Zendesk: Salesforce is a comprehensive CRM that covers sales, marketing, and customer service; Zendesk is a specialized customer service platform designed for ticketing, support, and omnichannel customer interactions.

Preguntas frecuentes

Is Folk easier to use than Salesforce?

Yes, Folk is generally considered more user-friendly and offers ease of use, especially for those new to CRM systems. Salesforce, while powerful, has a steeper learning curve and requires more training.

Which is better for large businesses, Folk or Salesforce?

Salesforce is better for large businesses. It offers robust customer relationship management, advanced marketing automation, and comprehensive sales processes. Folk is more suited for smaller teams and simpler relationship management.

Can I automate tasks with Folk?

Yes, Folk allows you to automate repetitive tasks to streamline workflows, but it’s less comprehensive than Salesforce. Salesforce offers more advanced automation for complex tasks and email campaigns.

Does Folk offer pipeline management?

Yes, Folk provides a simple pipeline view for tracking deals. Salesforce, however, offers more detailed pipeline management with advanced forecasting and customization options.

Which platform is best for managing customer interactions?

Both platforms help manage leads and customer interaction. Salesforce provides more tools to seamlessly track complex customer journeys, while Folk is effective for basic contact and customer interaction management.

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