Atera vs NinjaOne: Ultimate IT Manager’s Comparison 2025

Your IT team needs the best tools to shine, right?

However, choosing between top RMM solutions can feel overwhelming.

Do you want the right fit, but are overwhelmed by all the tech talk?

It takes too much time.

What if you pick the wrong one, and it slows everything down?

Don’t worry. This guide cuts through the noise.

We compare Atera vs NinjaOne, highlighting their strengths and weaknesses.

By the end, you’ll know exactly which platform is your ideal choice for 2025.

Overview

We’ve put both Atera and NinjaOne through their paces.

Our goal was to see how they truly stack up in the real world.

We focused on what matters most to IT managers like you.

This helped us get honest results for this comparison.

What is Atera?

Let’s talk about Atera. It’s a powerhouse for IT teams.

Think of it as a single tool that does a lot.

It helps you keep an eye on all your computers and networks.

It also helps manage your helpdesk and projects.

It’s an all-in-one platform designed to simplify your IT life.

Key Benefits

• Boost team productivity by 11-13 hours each week on average.
• Achieve a 97% patch success rate for secure systems.
• Handle 6 million devices with ease.
• Generate scripts with AI Copilot that are 90% accurate.
• Resolve 50% of tickets automatically.

Pricing

Atera offers a free trial and a range of pricing options. Here is the breakdown:

• MSP Pro Plan: Starting at $129 per month
• MSP Growth Plan: $179/month
• MSP Power Plan: $209 per month
• MSP Superpower Plan: Contact for pricing.
• IT Department Professional Plan: Starts at $149/month
• IT Department Expert Plan: $189/month
• IT Department Master Plan: $219/month
• IT Department Enterprise Plan: Contact for pricing.

What is NinjaOne?

Let’s look at NinjaOne. It’s a well-known name in IT device management.

This tool helps you keep tabs on all your computers and servers.

It’s also really good at automating tasks.

Think of it as a central hub for all your endpoint management.

It makes sure your systems are always running smoothly and securely.

Key Benefits

• Automates 90% of routine IT tasks.
• Boosts technician efficiency by 50%.
• Reduces help desk tickets by 20-30%.
• 95% patch success rate for secure systems.
• It supports five powerful scripting languages.

Pricing

NinjaOne offers a per-device pricing model. This means you pay for each computer, server, or mobile device you manage with the software.

You have to contact them for the Custom pricing.

Feature Comparison

Here, we dive deep into a detailed feature comparison.

We compare how Atera and NinjaOne handle key IT tasks.

Discover which management platform best meets your team’s needs.

1. RMM

• Atera: This RMM platform offers robust remote monitoring and management capabilities. It gives real-time alerts across various operating systems, including Windows, Mac, and Linux devices. It helps managed service providers stay proactive. Atera users often praise its comprehensive view.
• NinjaOne: It also offers robust remote monitoring and management. It gives real-time visibility for all your endpoints. This helps with endpoint security across your network. It’s considered one of the top mm tools.

2. Remote Access

• Atera: You can remotely monitor devices with ease. It offers tools like Splashtop and AnyDesk. You can control multiple screens. Many technicians can work on multiple devices simultaneously. These collaboration tools are very helpful.
• NinjaOne: It provides quick, one-click remote control. You get multi-screen support. The connection adjusts for the best speed. It’s known for its fast user interface.

3. IT Automation

• Atera utilizes smart AI agents. They can write scripts from simple words. This helps automate many tasks. It frees up your team for strategic initiatives. When you are in the verification successful waiting area and the task is completed, automation runs smoothly.
• NinjaOne: It has a strong automation suite. You can automate many repetitive tasks. This includes installing software and system checks. It supports different scripting languages.

4. Asset Management

• Atera: It includes a network security discovery tool. It finds all connected devices automatically. You get detailed information about each asset. This is a crucial feature comparison point.
• NinjaOne provides real-time data on your endpoint devices. This includes their health and performance. It has more advanced features for asset tracking.

5. Ticketing/Helpdesk

• Atera: It has a full ticketing system. It utilizes AI to assist in ticket management. Workflows are automatic. You get a customer portal for easy help. This makes it a cost-effective and feature-rich solution.
• NinjaOne: It offers an automated ticketing system workflow. You can use custom templates. It has a self-service portal for users. Some users want more deep integration options with other solutions.

6. Patch Management

• Atera: This tool automates patches for your operating systems. It also handles updates for many third-party apps. It boasts a 97% patch success rate. Atera reviews frequently highlight its reliable patching capabilities.
• NinjaOne: It offers automated software deployment. This works for OS and third-party apps. You get fine control over how updates are handled.

7. Device Management

• Atera: Its pricing model allows for unlimited device onboarding. You pay per technician, not per device. This gives you great control over many operating systems. It makesareaaninja onee comparisons stand out.
• NinjaOne: It offers strong mobile device management. You can manage devices froma single,e centrallocationt. It focuses on endpoint security for all your devices. It has many third-party integrations.

What to Look For When Choosing an IT Management Platform?

Here are key things to consider:

• Pricing Model: Does it align with your budget and growth goals?
• Ease of use: Is the user interface simple and clear?
• Automation power: Can it handle many tasks on its own?
• Remote Access: Is it easy to connect to devices from a distance?
• Support for devices: Does it work with all your operating systems?
• Customer support: Do they offer help when you need it?
• Integration options: Can it integrate with your other tools and third-party apps?
• Security features: Does it protect your data and network?
• Scalability: Can it grow as your business grows?

Final Verdict

After examining everything closely, our pick is Atera.

We truly believe it’s the better choice for most IT managers.

Its pricing model stands out. You pay per technician, which means you can manage an unlimited number of devices.

This makes it very cost-effective. Our deep dive helped you verify all the facts.

We want you to feel confident before proceeding with your decision.

Atera’s smart AI features also help your team work faster.

This means better response times for your users. It also offers solid security features.

We put both tools to the test. This review aims to give you the truth.

We help you respond to your IT needs with the best tools.

This strong connection to your business needs is why we recommend Atera for completing your RMM tools search.

Frequently Asked Questions