Struggling to manage your IT with SuperOps? You’re not alone.
Many IT professionals face challenges with its features or pricing.
This can lead to wasted time and resources.
It’s frustrating when your tools don’t fully support your business goals.
You need a platform that works for you, not against you.
The good news? There are better options out there.
We’ve found the 9 best SuperOps alternatives available today and give you a clear look at each one.
Our goal is to help you find the perfect RMM and PSA solution.
Let’s explore your options and find a better way to manage your IT.
What are the Best SuperOps Alternatives?
Finding the right tool for your IT business is a big decision.
You need a platform that saves you time and money.
Our team has researched and reviewed many options.
We’ve put together a list of the top alternatives to SuperOps.
We’ll help you find the best fit for your specific needs.
1.Atera (⭐️4.8)
Atera is an all-in-one RMM and PSA platform.
It’s perfect for IT departments and MSPs.
This tool helps you manage everything easily and securely.
我们的看法
亲身体验 Atera！加入遍布 120 多个国家/地区的 13,000 多名客户的行列。使用 AI Copilot 将票据减少 35%。
主要优势
- 平均每周提高团队工作效率 11-13 个小时。
- 安全系统的补丁成功率达到 97%。
- 轻松处理 600 万台设备
- 使用 AI Copilot 生成精确度为 90% 的脚本。
- 自动解决 50% 票。
定价
阿特拉 提供免费试用和一系列定价选项.具体情况如下：
- MSP 专业计划： 每月 $129 起
- MSP 增长计划： $179/月
- MSP 电力计划： 每月 $209
- MSP 超级大国计划： 如需了解价格，请联系我们。
- IT 部门专业计划： 起价 $149/月
- IT 部门专家计划： $189/月
- IT 部门总体规划： $219/月
- IT 部门企业计划： 如需了解价格，请联系我们。
优点
缺点
2.NinjaOne (⭐️4.6)
NinjaOne is an all-in-one 信息技术管理 platform.
It helps you automate tasks and secure all your endpoints.
This tool is known for being easy to use and for its excellent customer support.
主要优势
- 集中控制： 从单一位置管理所有设备。
- 强大的自动化功能： 自动执行任务，节省时间。
- 可靠的补丁： 保持系统更新和安全。
- 快速远程访问： 即时 连接用户设备。
- 出色的支持： 在需要时快速获得帮助。
- 保修跟踪： 跟踪设备保修 100%。
定价
- 可免费试用
- 无公共固定价格。
- 如需个性化报价，请联系他们。
优点
缺点
3. ConnectWise (⭐️4.5)
ConnectWise is a powerful platform.
It’s known for its robust features and deep customization.
This tool is a great choice for medium to large IT teams.
主要优势
- 全套 PSA 套件： 管理项目、账单和销售。
- 稳健的 RMM： 监控和管理所有端点。
- 强大的集成： 可与许多其他工具连接。
- 自动化工作流程： 设置任务自行运行。
- 详细报告： 深入了解您的业务。
- 移动访问： 随时随地轻松管理
定价
- 可免费试用。
- 无公共固定价格。
- 如需报价，请联系销售人员。
优点
缺点
4. N-able (⭐️4.2)
N-able provides solid RMM capabilities.
It gives you a great overview of your clients’ systems.
It’s a reliable option for small and medium-sized teams.
主要优势
- 全面的 RMM： 全面远程监控。
- 高级安全： 防范网络威胁。
- 补丁管理： 及时更新所有软件。
- 备份和恢复： 轻松保护客户数据。
- 报告工具： 深入了解 IT 健康状况。
- 自动化： 简化日常 IT 任务。
定价
- 可免费试用。
- 无公共固定价格。
- 可定制报价。
优点
缺点
5. ManageEngine (⭐️4.0)
ManageEngine offers a comprehensive suite of IT management tools.
This solution is very versatile.
Its pricing is often competitive, making it a good value.
主要优势
- 产品范围广泛： 信息技术工具众多。
- 成本效益高： 通常是更实惠的选择。
- 强有力的报告： 获得良好的数据洞察力。
- 自动化能力： 实现任务自动化。
- 可扩展的解决方案： 与您的业务共同成长。
- 混合云支持： 灵活部署。
定价
- 可免费试用。
- 可定制报价。
优点
缺点
6. Kaseya (⭐️3.8)
Kaseya is a scalable and secure platform.
It’s great for backup and disaster recovery.
It provides a reliable way to protect your clients’ data.
主要优势
- 一体化平台： 一套房满足多种需求。
- 自动化程度高： 将日常 IT 琐事自动化。
- 统一管理： 从一个地方管理 IT。
- 内置文档： 快速访问关键信息。
- IT 胶水集成： 无缝知识共享。
- 安全焦点： 加强网络防御。
定价
- 提供免费演示。
- 无公共固定价格。
- 可定制报价。
优点
缺点
7. SyncroMSP (⭐️3.2)
SyncroMSP is a popular choice for its all-in-one RMM and PSA.
It’s a cost-effective option.
The platform is known for its simplicity and affordability.
主要优势
- 一体化工具 RMM、PSA、远程访问。
- 按技术定价： 经济实惠，适合不断发展壮大的团队。
- 综合计费： 简化开票流程。
- 脚本引擎 轻松实现复杂任务的自动化。
- 内置票务： 管理服务台请求。
- 好社区： 从其他用户那里获得帮助。
定价
- 核心计划：每个用户每月 $129。
- 团队计划：每个用户每月 $179。
优点
缺点
8. Pulseway (⭐️3.0)
Pulseway is an RMM solution with a strong mobile app.
You can manage everything from anywhere.
It’s great for IT teams that are always on the go.
我们的看法
想改善您的 IT 管理？立即开始免费试用 Pulseway，了解移动 RMM 的强大功能。
主要优势
Pulseway 具有强大的功能，尤其适合随时随地进行管理：
- 实时移动访问： 从任何移动设备修复问题，节省大量时间。
- 广泛的设备支持 监控 Windows、macOS、Linux 和网络设备。
- 自动补丁： 让 220 多个第三方应用程序和操作系统保持最新。
- 综合解决方案： 将 RMM、PSA 和 IT 资产管理集于一个平台。
- 快速解决问题： 即时警报可让您更快地发现和解决问题。
定价
- 3 年： $27/月
- 年度 $44/月
- 每月： $67/月
优点
缺点
9. Freshservice (⭐️2.8)
Freshservice is a service desk solution.
It’s focused on making IT management easy.
The platform has a clean, user-friendly interface that’s great for quick adoption.
我们的看法
Experience Freshservice, the ITSM solution built for a modern workplace. See why over 73,000 businesses trust Freshservice to simplify IT and delight employees.
主要优势
- Freddy AI Copilot: This AI assistant is built into the platform. It can help you resolve tickets faster. The AI Copilot assists with tasks such as creating ticket summaries and providing smart suggestions. This saves a lot of time for your team.
- Incident Management: Freshservice excels at handling and resolving problems. You can route tickets to the right team members automatically. This ensures issues are fixed quickly, reducing downtime.
- SLA Management: You can set up Service Level Agreements (SLAs) easily. The platform automatically sends alerts for SLA violations. This helps your team meet its service goals.
- Free Plan: Freshservice has a free plan for up to three agents. This is a great way for small teams and startups to get started without any cost.
定价
Freshservice’s pricing is based on the number of agents. The annual plan starts at $19 per agent per month for the Starter plan. It’s a flexible model that grows with your team.
- 启动器 Starts at $19/agent/month (billed annually).
- Growth: Starts at $49/agent/month (billed annually).
- Pro： Starts at $95/agent/month (billed annually).
- 企业： Contact them for custom pricing.
优点
缺点
购买指南
When doing our research to find the best alternatives to SuperOps, we determined the best managed service providers by using these factors:
- 定价: We examined the costs for various organizations, including flat rate pricing, custom pricing, and free alternatives for small and growing businesses.
- 特点: We compared advanced features like remote monitoring and endpoint management, automation for routine tasks, and 补丁管理. We also checked for key capabilities like network monitoring, asset tracking, project management, billing tools, and detailed reports to help improve efficiency.
- 底片: We identified missing features and other drawbacks for each management solution to give a full picture of its performance and capabilities.
- Support & Community: We evaluated the quality of the support team and the availability of resources like a knowledge base to ensure service delivery is always smooth. We also considered the community for each product, which is a key part of the perfect fit for smaller teams and mid-sized MSPs.
We focused on finding a single platform that could help growing MSPs streamline workflows, improve operational efficiency, and efficiently manage their clients’ infrastructure, devices, and networks.
We also took into account how each tool compares to what SuperOps offers, and how it stacks up against its competitors in areas like reporting, alerting, and security.
We also looked for seamless integration to ensure a smooth transition.
This thorough approach allowed us to identify the best alternatives to help you make an informed choice.
总结
Choosing the right IT management tool is a big decision.
We’ve walked you through the best alternatives to SuperOps.
We looked at what makes each one great, so you can find a platform that fits your needs.
Our goal is to help you find a solution that automates routine tasks and endpoint monitoring.
This will free up your time to focus on your customers.
While some tools are designed for large enterprises, others are better for smaller teams.
We hope this guide helps you make a confident choice for your business.
常见问题
What are the main reasons to switch from SuperOps?
Users often look for a SuperOps alternative due to bugs, limited integrations, and a pricing model that can become costly. Many seek a more mature, reliable, or feature-rich solution.
What is Atera’s IT Autopilot?
IT Autopilot is an AI-powered technician that autonomously handles tier-1 support tickets. It resolves routine issues like password resets and reboots, freeing up human technicians for more complex tasks.
How does Atera’s AI Copilot work?
AI Copilot is a companion for IT technicians. It helps with advanced troubleshooting, generates ticket summaries, creates scripts, and provides real-time insights to speed up problem-solving.
Is Atera a good alternative for small businesses?
Yes, Atera is a strong choice for small and growing businesses. Its per-technician pricing model makes it a cost-effective solution, especially for teams managing a large number of devices.
What is the most important feature to consider in an RMM/PSA tool?
The most important feature is often a comprehensive RMM and PSA combination. This allows you to manage all aspects of your IT operations, from remote monitoring to billing, within a single platform.
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