选择正确的 客户关系管理 感觉就像在迷宫中行走。
You need a system that fits 你的 商业, not just 任何 company. Are you torn between SugarCRM vs Capsule 客户关系管理?
This article breaks down those differences so you can make an informed decision.
We’ll explore features, pricing, and who each 客户关系管理 best suits. By the end, you’ll be confident in choosing the perfect CRM.
概述
We’ve put SugarCRM and Capsule 客户关系管理 through their paces.
Our team spent hours exploring each platform, from setting up accounts to testing key features.
This hands-on experience allows us to provide a real-world comparison, highlighting the strengths and weaknesses of each.
Want a simple yet powerful CRM to organize your customer relationships? Try Capsule CRM today and see the difference!
定价： 它有一个免费计划。高级计划起价为 $18/月。
主要特点：
- 联系人管理
- Pipeline Tracking
- 任务管理
SugarCRM’s tools, such as Sugar Sell, Sugar Serve, and Sugar Market, can help automate marketing, manage customers!
定价： It has a free plan. The premium plan starts at $19/month.
主要特点：
- 销售队伍自动化
- 客户支持
- 报告和分析
什么是 SugarCRM？
好吧，我们来谈谈 SugarCRM。这是一款功能强大的 CRM。
Think of it as a complete platform for managing your customer relationships.
It’s designed to help businesses of all sizes, but because of its flexibility, it’s especially popular with larger companies.
此外，探索我们最喜欢的 SugarCRM 替代品…
Want to boost sales by 20% in 2025? SugarCRM’s tools, such as Sugar Sell, Sugar Serve, and Sugar Market, can help! They automate marketing, manage customers, and close more deals.
主要优点
- 开源平台： 为您提供更大的灵活性和控制力。
- 强大的销售自动化： 简化销售流程，提高生产率。
- Excellent 报告 tools: 深入了解您的销售业绩。
- 移动应用程序包括 access to your CRM data on the go.
- 大型社区： 利用丰富的资源和支持。
定价
所有计划都将 每年计费.
- 要点:$19/用户/月，最少三个用户。
- 标准:$59/用户/月，至少十个用户。
- 先进的:$85/用户/月，至少十个用户。
- 总理:$135/用户/月，至少十个用户。
Você pode ter mais de um espaço de trabalho.
缺点
什么是 Capsule CRM？
Now, let’s switch gears and discuss Capsule CRM. It’s a more uncomplicated, more straightforward CRM.
Think of it as a user-friendly hub for managing your contacts and deals.
It’s an excellent option for small to medium-sized businesses that need a clean and easy-to-use system.
此外，探索我们最喜欢的 Capsule alternatives…
想要简化您的销售管道？Capsule CRM 提供功能强大的联系人管理系统和直观的工具。不要丢失潜在客户！体验这款领先 CRM 软件的强大功能。
主要优点
- 用户友好界面： Capsule CRM 以其直观的设计和易用性而著称。
- 价格实惠： 它是市场上最经济实惠的 CRM 之一。
- 非常适合 小型企业: 它操作简单，注重基本功能，非常适合小型团队使用。
- 移动应用程序： 随时随地访问客户数据并管理销售管道。
- 与流行工具集成： Connects with G Suite, Mailchimp, 扎皮尔等等。
定价
所有计划都将 每年计费.
- ,” “plano de projeto” ou “calendário de conteúdo”).：每位用户每月 18 美元。
- 生长：每位用户每月 36 美元。
- 先进的：每位用户每月 54 美元。
- 最终的：每位用户每月 72 美元。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
Let’s compare SugarCRM and Capsule CRM in detail.
We’ll examine key features side-by-side, helping you determine which CRM tool best meets your business needs.
1. 联系人管理
- SugarCRM: Offers in-depth contact management. You can personalize contact records with extensive details. This helps leverage deep customer insights for sales and marketing campaigns.
- 胶囊 CRM： Provides robust contact management. Organizing contacts, tracking interactions, and building relationships is easy—a great hub for all your customer data.
2. 销售和营销自动化
- SugarCRM lets you automate many sales and marketing tasks, such as lead nurturing, email marketing, and sales process automation. It can streamline your entire customer relationship management.
- 胶囊 CRM focuses more on core sales features. It offers pipeline tracking and basic sales automation but lacks the advanced marketing automation of HubSpot or SugarCRM.
3. 报告和分析
- SugarCRM provides advanced reporting and analytics. It lets you gain visual insights into your sales performance and customer behavior and leverage data to improve decision-making.
- 胶囊 CRM offers basic reporting features. It allows you to track sales progress and generate reports, but it may not be as in-depth as SugarCRM.
4. 集成
- SugarCRM: Integrates with a wide range of business tools. Connect it to your email marketing platform, 会计软件, and more for a seamless workflow.
- 胶囊 CRM offers fewer integrations than SugarCRM. It connects with some popular tools, but the selection is more limited.
5. Customer Support and Knowledge Base
- SugarCRM: Offers various customer support options. They also have a knowledge base to help users find answers to common questions.
- 胶囊 CRM provides customer support through email and other channels. It also has an online knowledge base.
6. User Reviews and Ratings
- SugarCRM: User reviews highlight its customization and flexibility. However, some users mention its complexity and higher cost. Check user ratings on various platforms.
- 胶囊 CRM： User reviews praise its ease of use and affordability. Some users note its limited feature set. Look at user ratings for more insights.
7. What to Look for When Choosing CRM Software?
Beyond the features we discussed, here are some additional factors to consider:
- Se você precisa gerenciar diversas plataformas de mídia social além das principais, o Buffer pode ser uma escolha melhor. 客户关系管理系统能否与企业共同成长？
- 移动访问： Is there a mobile app for on-the-go access?
- Ease of Implementation: How easy is setting up and getting started?
- 培训和支持： What kind of training and support is offered?
- 安全： How secure is your data with the CRM?
- 行业特定功能： Does the CRM cater to your specific industry?
- Free Trial/Demo: Can you try the CRM before you buy it?
- Contract Terms: What are the contract terms and cancellation policies?
- Future Integrations: Consider future integrations you might need.
最终裁决
So, which CRM comes out on top? It depends on your business.
Capsule CRM is an excellent choice for small to medium-sized businesses focused on ease of use and affordability.
It’s a solid CRM tool for managing contacts and tracking sales.
SugarCRM could be a better fit if you need more customization and advanced features and are willing to invest more.
We’ve explored these CRMs in-depth, testing them ourselves.
We’ve looked at everything from customer service to value for money.
Our goal is to help you make the best decision.
Don’t just take our word for it – click through to explore both platforms and choose the CRM that helps you connect with prospects and build your brand.
SugarCRM 的更多信息
以下是 SugarCRM 与这些软件解决方案的简要比较：
- SugarCRM vs Gohighlevel: SugarCRM is a comprehensive CRM focused on sales, marketing, and service, offering extensive customization; GoHighLevel is an all-in-one platform for agencies, emphasizing marketing automation, lead generation, and sales tools.
- SugarCRM vs Pipedrive: SugarCRM 提供广泛的定制和灵活的部署，可满足各种业务需求；Pipedrive 是一款以销售为重点的 CRM，具有可视化管道，优先考虑中小型企业的易用性。
- SugarCRM vs Keap: SugarCRM 为销售和营销自动化提供了强大的、高度可定制的 CRM 功能，可扩展至更大的团队；Keap（前身为 Infusionsoft）是一款主要为小型企业设计的营销自动化和销售 CRM。
- SugarCRM vs ActiveCampaign: SugarCRM 专注于广泛的销售管理和复杂管道的定制；ActiveCampaign 擅长用户友好型营销自动化、电子邮件营销活动和潜在客户细分。
- SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
- SugarCRM vs Clickfunnels: SugarCRM 是一个强大的客户关系管理平台；ClickFunnels 是一个专业工具，用于构建销售漏斗、登陆页面和自动销售流程。
- SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
- SugarCRM 与 Instantly: SugarCRM 为销售人员自动化和客户管理提供了广泛的 CRM 解决方案；Instantly 则专门从事自动化冷门电子邮件推广和潜在客户生成活动。
- SugarCRM 与 ClickUp: SugarCRM 是一款专门用于销售、营销和服务自动化的 CRM；ClickUp 是一款多功能工作管理平台，除项目和任务管理外，还包括 CRM 功能。
- SugarCRM 与 Monday: SugarCRM 可为销售和营销提供广泛的自定义功能和强大的自动化功能；Monday CRM 可为包括 CRM 在内的各种业务流程提供高度可视化的自定义工作流。
- SugarCRM 与 Insightly: SugarCRM 可为复杂的销售流程和报告提供广泛的定制功能；Insightly 则将 CRM 与项目管理相结合，注重中小型企业的易用性。
- SugarCRM vs Freshsales: SugarCRM 为销售和营销提供深度定制和先进的自动化功能；Freshsales CRM 提供直观的界面、人工智能驱动的销售线索评分和集成的销售自动化功能。
- SugarCRM 与 Salesforce: SugarCRM 提供了一个开源选项，具有很大的定制潜力；Salesforce 是基于云的 CRM 领导者，具有丰富的功能、广泛的集成和庞大的生态系统，但复杂度较高。
Capsule CRM 的更多信息
以下是 Capsule CRM 与这些软件解决方案的简要比较：
- Capsule CRM vs Gohighlevel: Capsule CRM 擅长直接的联系人管理和销售管道，而 GoHighLevel 则为销售、营销自动化和潜在客户生成提供了一个全面的平台。
- Capsule CRM vs Pipedrive: Capsule CRM 为管理联系人和销售提供了一个简单的解决方案，而 Pipedrive 则是一个可视化的销售管道管理工具。
- Capsule CRM vs Keap: Capsule CRM 专注于简单、经济的联系人和销售跟踪；Keap 提供广泛的营销和销售自动化功能，但通常成本较高。
- Capsule CRM vs ActiveCampaign: Capsule CRM 提供可靠的联系人和管道管理，而 ActiveCampaign 则提供强大的营销自动化、电子邮件营销活动和高级细分功能。
- Capsule CRM vs Hubspot: Capsule CRM 是一款用户友好、经济实惠的 CRM，用于管理客户互动；HubSpot 提供大量营销、销售和服务工具，有免费和可扩展的付费选项。
- Capsule CRM vs Clickfunnels: Capsule CRM 是一款管理客户关系的工具；ClickFunnels 则专门用于构建销售漏斗和优化转换流程。
- Capsule CRM 与 Folk: Capsule CRM 是一个简单的联系人管理解决方案，而 Folk 则强调协作式联系人组织，并利用现代功能加以丰富。
- Capsule CRM 与 Instantly: Capsule CRM 侧重于一般联系人和销售管理；Instantly 则专为自动冷启动电子邮件和销售参与而定制。
- Capsule CRM vs Clickup: Capsule CRM 是一个专门的 CRM 解决方案，而 ClickUp 则是一个多功能工作管理平台，除项目和任务管理外，还包括 CRM 功能。
- Capsule CRM 与 Monday CRM: Capsule CRM 提供简单的联系人和销售管道管理；Monday CRM 提供高度可定制的可视化工作流程和广泛的团队协作功能。
- Capsule CRM 与 Insightly: Capsule CRM 侧重于易用性和联系人跟踪，而 Insightly 则提供更全面的 CRM 和高级项目管理功能。
- Capsule CRM vs Freshsales CRM: Capsule CRM 优先考虑销售和联系人管理的简便性，而 Freshsales CRM 则提供更强大的销售平台，具有人工智能驱动的洞察力和高级分析功能。
- Capsule CRM vs Salesforce: Capsule CRM is ideal for small to medium businesses seeking a simple, affordable CRM; Salesforce is an enterprise-grade CRM with extensive customization and scalability for large organizations.
- Capsule CRM vs Zendesk: Capsule CRM 专注于销售和客户关系管理，而 Zendesk 主要是一个客户服务平台，擅长票务和支持解决方案。
常见问题
Is SugarCRM free?
No, SugarCRM offers paid plans. They do not have a free version, but they offer a free trial so that you can test it out.
Is Capsule CRM good for small businesses?
Yes, Capsule CRM is a popular choice for small businesses. It’s easy to use and affordable.
哪种 CRM 更容易学习？
Capsule CRM is generally considered easier to learn. Its interface is more intuitive.
Can I integrate my email marketing with these CRMs?
Yes, both CRMs offer integrations with email marketing platforms, though SugarCRM typically has more options.
Which CRM offers better customer support?
Both CRMs offer customer support, but user reviews suggest that Capsule CRM is known for its responsive customer service.
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