ManageEngine is a big name in IT management.
But is it the best fit for you?
Many IT professionals and MSPs face a common problem.
Their current software feels clunky or has a complicated pricing structure.
This can slow down your team and hurt your 商业.
The good news is, you have other choices.
In this article, we’ll explore the top 9 ManageEngine alternatives.
We’ll dive into what makes them great and help you find the perfect tool to streamline your IT operations in 2025.
What are the best ManageEngine alternatives?
选择正确的 IT管理软件 is a big decision.
The best choice depends on your specific needs, budget, and team size.
To help you, we’ve put together a list of the top 9 ManageEngine alternatives.
We’ve ranked them based on features, user reviews, and overall value.
1. 外卖（⭐️4.8）
Atera is a complete IT management solution.
它是为 MSP 和 IT 部门构建的。
The platform bundles everything you need into one easy-to-use tool.
我们的看法
亲身体验 Atera！加入 120 多个国家/地区超过 13,000 名客户。使用 AI Copilot，工单数量可减少 35%。
主要优点
- 每周平均提高团队生产力 11-13 小时。
- 实现安全系统 97% 的修补成功率。
- 轻松处理 600 万台设备。
- 使用 AI Copilot 生成准确率高达 90% 的脚本。
- 自动解决 50% 的票证。
定价
取出 提供免费试用和一系列定价选项。具体如下：
- MSP Pro 计划： 每月 129 美元起
- MSP 增长计划： 每月 179 美元
- MSP 电源计划： 每月209美元
- MSP超级大国计划： 联系以获取定价。
- IT部门专业规划： 每月 149 美元起
- IT部门专家计划： 每月 189 美元
- IT部门总体规划： 每月 219 美元
- IT部门企业计划： 联系以获取定价。
优点
缺点
2. NinjaOne（⭐️4.5）
NinjaOne simplifies IT management.
It’s a powerful platform for remote monitoring and 终端管理.
Their focus is on making IT teams more efficient.
主要优点
- 集中控制： 从单一位置管理所有设备。
- 强大的自动化功能： 自动执行任务以节省时间。
- 可靠的修补： 保持系统更新和安全。
- 快速远程访问： 即刻 连接到用户设备。
- 出色的支持： 当您需要时获得快速帮助。
- 保修追踪： 跟踪 100% 的设备保修。
定价
- 提供免费试用
- 没有公开的固定价格。
- 联系他们获取个性化报价。
优点
缺点
3. ConnectWise（⭐️4.2）
ConnectWise offers a suite of business management solutions.
They help MSPs and IT professionals streamline their operations.
It’s a comprehensive tool for running an IT business.
主要优点
- 完整的 PSA 套件： 管理项目、计费和销售。
- 强大的 RMM： 监控和管理所有端点。
- 强大的集成： 与许多其他工具连接。
- 自动化工作流程： 设置任务自行运行。
- 详细报告： 深入了解您的业务。
- 移动访问： 随时随地轻松管理。
定价
- 提供免费试用。
- 没有公开的固定价格。
- 联系销售人员获取报价。
优点
缺点
4. N-able（⭐️4.0）
N-able provides cloud-based software for IT professionals.
Their tools are designed to help MSPs manage, secure, and protect their customers’ data.
It’s built for scalability.
主要优点
- 综合 RMM： 全面远程监控。
- 高级安全性： 防范网络威胁。
- 补丁管理： 保持所有软件为最新版本。
- 备份和恢复： 轻松保护客户数据。
- 报告工具： 深入了解 IT 健康状况。
- 自动化： 简化日常 IT 任务。
定价
- 提供免费试用。
- 没有公开的固定价格。
- 提供定制报价。
优点
缺点
5.卡西亚 (⭐️3.8)
Kaseya offers IT management solutions for businesses of all sizes.
They have a wide range of products for endpoint management and 安全.
It’s a well-known name in the industry.
主要优点
- 一体化平台： 一套满足多种需求。
- 强大的自动化： 自动化日常 IT 工作。
- 统一管理： 从一个地方管理 IT。
- 内置文档： 快速访问关键信息。
- IT 胶水集成： 无缝知识共享。
- 安全重点： 增强您的网络防御。
定价
- 提供免费演示。
- 没有公开的固定价格。
- 提供定制报价。
优点
缺点
6. Pulseway (⭐️3.5)
Pulseway gives you full control over your IT environment.
You can manage everything from your computer or mobile device.
It’s a great solution for on-the-go management.
我们的看法
想要改善您的 IT 管理？立即开始免费试用 Pulseway，体验移动 RMM 的强大功能。
主要优点
Pulseway 提供强大的功能，尤其适用于移动管理：
- 实时移动访问： 从任何移动设备解决问题，节省大量时间。
- 广泛的设备支持： 监控 Windows、macOS、Linux 和网络设备。
- 自动修补： 使超过 220 个第三方应用程序和操作系统保持最新。
- 集成解决方案： 将 RMM、PSA 和 IT 资产管理整合到一个平台中。
- 快速解决问题： 即时警报使您能够更快地检测和修复问题。
定价
- 3年： 每月 27 美元
- 年度的： 每月 44 美元
- 每月： 每月 67 美元
优点
缺点
7. SuperOps (⭐️3.2)
SuperOps is an AI-powered platform for modern IT teams.
It combines PSA and RMM features.
The goal is to simplify workflows and automate tasks.
主要优点
- 统一 PSA/RMM： 一体化 IT 管理。
- 现代界面： 易于使用和导航。
- 智能自动化： 自动执行许多日常任务。
- 人工智能洞察： 获得明智的建议。
- 主动监控： 尽早发现问题。
- 端点安全： 确保设备安全无虞。
定价
- 仅限 PSA：起价为每位用户每月 79 美元。
- 仅限 RMM：起价为每位用户每月 99 美元。
- 统一基础版：每位用户每月 129 美元。
- 统一预付：每位用户每月 159 美元。
优点
缺点
8. Freshservice (⭐️3.0)
Freshservice is a modern service desk and IT management solution.
It’s known for its user-friendly interface.
The platform helps companies manage IT services efficiently.
我们的看法
体验 Freshservice，专为现代工作场所打造的 ITSM 解决方案。了解为何超过 73,000 家企业信赖 Freshservice 来简化 IT 流程并提升员工满意度。
主要优点
- Freddy AI 副驾驶： 该平台内置了 AI 助手，可以帮助您更快地解决工单。AI Copilot 可以协助您完成创建工单摘要和提供智能建议等任务。这可以为您的团队节省大量时间。
- 事件管理： Freshservice 擅长处理和解决问题。您可以自动将工单发送给合适的团队成员。这确保问题得到快速修复，从而减少停机时间。
- SLA管理： 您可以轻松设置服务水平协议 (SLA)。平台会自动发送 SLA 违规警报。这有助于您的团队实现服务目标。
- 免费计划： Freshservice 提供最多三位客服人员的免费方案。对于小型团队和初创公司来说，这是一个无需任何费用即可开始使用的好方法。
定价
Freshservice 的定价基于客服人员数量。入门计划的年度套餐起价为每位客服人员每月 19 美元。这是一种灵活的模式，可随着您的团队规模增长而增长。
- 起动机： 起价为每位代理每月 19 美元（按年计费）。
- 生长： 起价为每位代理每月 49 美元（按年计费）。
- 优点： 起价为每位代理每月 95 美元（按年计费）。
- 企业： 联系他们了解定制价格。
优点
缺点
9. SyncroMSP (⭐️2.8)
SyncroMSP is an all-in-one platform.
It includes PSA, RMM, and 远程访问.
It’s a popular choice for smaller MSPs who want a single tool.
主要优点
- 一体化工具： RMM、PSA、远程访问。
- 每项技术定价： 对于成长中的团队来说价格实惠。
- 综合计费： 简化发票流程。
- 脚本引擎： 轻松自动执行复杂任务。
- 内置票务： 管理帮助台请求。
- 良好的社区： 获得其他用户的帮助。
定价
- 核心计划：每位用户每月 129 美元。
- 团队计划：每位用户每月 179 美元。
优点
缺点
买家指南
When doing our research to find the top ManageEngine alternatives, we determined the best solutions by using these factors:
- 定价: We examined licensing costs and various pricing tiers to compare how products stack up, ranging from perpetual licenses to monthly subscriptions. We considered budget constraints for businesses of all sizes, from large organizations to smaller companies, and whether the value justified the cost.
- 主要特点: We dived into the key features of each platform, looking at everything from asset management and asset tracking to service management and enterprise service management. We explored advanced features like predictive analytics, AI capabilities, and virtual agents. We also checked for essential functionalities like incident management, change management, configuration management, and network monitoring, along with advanced options like a visual workflow 建造者. We examined the hardware and software inventory to assess how effectively each tool manages asset data and software inventory.
- 用户体验: We evaluated the user interface to determine if it was a user-friendly platform or had a steep learning curve. We also considered the self-service portal and how easy it was for the end user. We also considered how well the platform handles performance issues and if it offers a comprehensive set of tools.
- Functionality and Integrations: We assessed whether the platform offered a broad range of tools on a unified platform for diverse environments. We looked for seamless integration with existing systems and other tools, such as the Jira platform and Jira service management or SolarWinds service desk. We considered whether it provides a comprehensive platform and a feature-rich experience for security operations and operations management.
- 支持与社区: We examined the quality of customer support, noting when there was limited support or a lack of community. We considered whether they help in resolving issues and if they follow ITIL best practices for ITSM processes.
- Negatives/Limitations: We highlighted what was missing from each product, such as the lack of extensive customization options or specific advanced capabilities. We also considered the feedback from many users and ManageEngine users to find common complaints. We evaluated the tool’s ability to meet an organization’s unique requirements and its performance with Windows devices. We also considered whether the platform is a strong ManageEngine competitor or if it’s more aligned with open source tools. We checked for a steep learning curve and any other factors that might make it a less-than-ideal service management solution. The goal was to provide detailed insights into each platform’s strengths and weaknesses, offering a full picture for service delivery and meeting specific business needs. The final list offers comprehensive insights to help you make an informed decision.
总结
Choosing the right ITSM software is a big step.
We’ve explored some of the top options. They offer robust features.
These platforms work for large enterprises and growing businesses.
From network security to facilities management, these tools are powerful.
Each alternative seamlessly integrates with your workflow.
It gives you granular control over your IT.
Don’t settle for a tool that doesn’t meet your needs.
Consider these alternatives. Find a platform with all the premium features you need.
Move on from other platforms. Find a solution that truly works for you.
常见问题
What is the difference between RMM and PSA?
RMM (Remote Monitoring and Management) is for managing endpoints and networks remotely. PSA (Professional Services Automation) helps with business tasks like billing, project management, and reporting for IT services.
What is an MSP?
An MSP, or Managed Service Provider, is a company that manages IT services for other businesses. They handle things like network security and day-to-day IT support, often on a subscription basis.
How does Atera’s IT Autopilot work?
Atera’s IT Autopilot is an AI-powered technician. It automates common tasks and solves IT issues on its own. This frees up human IT professionals to focus on more complex, strategic work.
What is Atera’s AI Copilot?
Atera’s AI Copilot is a tool that assists IT professionals. It uses AI to perform diagnostics, summarize tickets, and generate scripts. This helps IT teams work faster and more efficiently.
Is Atera better than ManageEngine?
Atera is often seen as a strong alternative. It provides a unified platform with AI features like IT Autopilot and AI Copilot. The choice depends on your specific needs and business size.
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