Creatio CRM vs SugarCRM: Which is The Best One in 2025?

选择正确的 客户关系管理 is tough.

You’re looking at Creatio 客户关系管理 vs SugarCRM, and honestly, it’s a bit of a headache. 

Imagine getting stuck with a 客户关系管理 that doesn’t fit your needs. 

Good news! We’re going to break down Creatio 客户关系管理 vs SugarCRM in a simple way.

Let’s make this decision easy.

概述

To provide a clear and unbiased comparison, our team has rigorously tested both Creatio 客户关系管理 and SugarCRM.

We tested features and interfaces directly.

This ensures insights from real use, not just ads.

What is Creatio CRM?

So, let’s talk about Creatio CRM. It’s built for businesses that want to grow.

You get a platform that helps you manage sales, marketing, and service.

Think of it as a tool that connects all your customer data.

It’s designed to make your team more efficient.

此外，请浏览我们最喜欢的 Creatio CRM alternatives…

主要优势

• Visual workflow 建筑工人: Map out and automate your sales and marketing processes with drag-and-drop ease.
• No-code platform: Customize the CRM without any coding knowledge.
• Robust analytics: Track key metrics and get deep insights into your sales performance.
• Industry-specific solutions: Choose from tailored solutions for the finance and real estate industries.

定价

所有计划都将 每年结算.

• Growth (Minimum five users): $25/user/month.
• 企业: $55/user/month.
• 无限制: $85/user/month.

什么是 SugarCRM？

Okay, now let’s talk about SugarCRM.

It’s a classic CRM choice. It focuses on sales automation.

It helps you manage your customer relationships.

Think of it as a tool that keeps your sales process organized.

此外，请浏览我们最喜欢的 SugarCRM 替代品…

主要优势

• 开源平台： 为您提供更大的灵活性和控制力。
• 强大的销售自动化： 简化销售流程，提高生产率。
• 出色的报告工具： 深入了解您的销售业绩。
• 移动应用程序包括 access to your CRM data on the go.
• 大型社区： 利用丰富的资源和支持。

定价

所有计划都将 每年结算.

• 要点:$19/用户/月，最少三个用户。
• 标准:$59/用户/月，至少十个用户。
• 高级:$85/用户/月，至少十个用户。
• 总理:$135/用户/月，至少十个用户。

功能比较

Let’s break down the key features.

We’ve tested both platforms to give you a clear view.

We’ll examine core functionalities, focusing on practical differences, not just specs.

1. Lead Management

• Creatio CRM: This offers advanced lead management with automated scoring and nurturing. It allows the sales team to track every touchpoint.
• SugarCRM provides basic lead management tools. It focuses on capturing and distributing leads but lacks some of Creatio’s automation.

2. Contact Management

• Creatio CRM Excels in contact management, with a unified view of customer interactions. Its user-friendly interface allows for detailed profiles and activity tracking.
• SugarCRM: This offers standard contact management capabilities. It manages contacts, but its interface is less intuitive.

3. Salesforce Automation

• Creatio CRM: Provides robust salesforce automation, including workflow and business process tools. This allows you to tailor the system to your specific business needs.
• SugarCRM: This offers core salesforce automation. It helps manage opportunities and pipelines but lacks Creatio’s depth.

4. 营销自动化

• Creatio CRM: Features comprehensive marketing automation, including campaign management, email marketing, and analytics.
• SugarCRM provides basic marketing automation tools. It allows for email campaigns and lead capture but is less advanced.

5. Case Management

• Creatio CRM: Includes advanced case management for customer service. It allows for efficient ticket handling and resolution.
• SugarCRM: This offers standard case management. It tracks issues, but its features are less extensive.

6. Usability and Ease of Use

• Creatio CRM has a modern, user-friendly interface. Its ease of use is high, especially with its no-code tools.
• SugarCRM has a more traditional interface. Its usability is decent, but it’s less intuitive than Creatio.

7. Forecasting

• Creatio CRM: Provides advanced forecast tools with real-time analytics.
• SugarCRM: This offers basic forecasting within its edition offerings.

What to Look For in a CRM?

• Verify if the CRM aligns with your specific industry needs.
• Consider scalability to ensure the platform grows with your business.
• Evaluate third-party integrations for seamless workflow.
• Assess the ease of use for your entire sales team.
• Compare edition features to match your budget and requirements.
• Tailor the CRM to your business process for optimal efficiency.
• Analyze forecast accuracy to improve sales strategies.

最终结论 

Okay, so after testing Creatio vs SugarCRM, here’s the deal.

We pick Creatio CRM. Why?

It’s just easier to use. The no-code tools are a big plus.

It’s got better automation. And the analytics? Super helpful.

Yes, it can cost more. But you get more.

Plus, it’s easier to deploy and grow with. We’ve used both, and Creatio just feels more modern.

Trust us; it’ll save you time and headaches.

More of Creatio CRM

Here’s a brief comparison of Creatio CRM with these software solutions:

• Creatio CRM vs Gohighlevel: Creatio CRM is a robust, highly customizable platform with powerful workflow and marketing automation. At the same time, GoHighLevel is an all-in-one sales and marketing solution with built-in features like website builders and funnels.
• Creatio CRM vs Pipedrive: Creatio CRM offers comprehensive process automation and no-code customization for diverse business workflows, whereas Pipedrive specializes in visual sales pipeline management, simplifying deal tracking.
• Creatio CRM vs Keap: Creatio CRM provides extensive sales automation and AI-powered insights for complex processes, while Keap focuses on simplifying contact management, email marketing, and appointments for small businesses.
• Creatio CRM vs ActiveCampaign: Creatio CRM delivers a unified platform for automating sales, service, and marketing processes with deep customization; ActiveCampaign excels in intelligent marketing automation, segmentation, and email campaigns.
• Creatio CRM vs Hubspot: Creatio CRM emphasizes highly customizable workflows and robust process automation, while HubSpot offers a broader, more integrated suite for marketing, sales, and customer service, known for ease of use.
• Creatio CRM vs Clickfunnels: Creatio CRM is a comprehensive CRM focused on managing customer relationships and automating business processes; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
• Creatio CRM vs Folk: Creatio CRM provides powerful marketing automation and detailed analytics for complex needs. Folk is a user-friendly, collaborative contact management system best suited for smaller teams.
• Creatio CRM vs Instantly: Creatio CRM offers broad CRM capabilities with robust workflow automation and marketing campaigns, while Instantly focuses specifically on automated cold email outreach and lead nurturing.
• Creatio CRM vs Clickup: Creatio CRM is a dedicated, process-driven CRM platform with strong automation; ClickUp is a versatile work management tool that includes CRM features alongside project and task management.
• Creatio CRM vs Monday CRM: Creatio CRM provides advanced sales and marketing automation with extensive customization, while Monday CRM emphasizes visual workflows and team collaboration, often used for project management.
• Creatio CRM vs 胶囊 CRM: Creatio CRM offers a robust, scalable platform with comprehensive automation and no-code capabilities. Capsule CRM is a simpler contact management system focused on tracking sales opportunities.
• Creatio CRM vs Insightly: Creatio CRM provides a comprehensive, no-code platform for automating sales, service, and marketing processes; Insightly offers a feature-rich CRM with project management and relationship linking.
• Creatio CRM vs Freshsales CRM: Creatio CRM offers powerful workflow automation and in-depth customization for complex sales operations. At the same time, Freshsales CRM prioritizes an intuitive interface and visual sales pipeline management for sales teams.
• Creatio CRM vs Salesforce: Creatio CRM provides a flexible, process-driven platform with strong no-code customization; Salesforce is an industry-leading, highly scalable, and comprehensive enterprise CRM with a vast app ecosystem.

SugarCRM 的更多信息

以下是 SugarCRM 与这些软件解决方案的简要比较：

• SugarCRM vs Gohighlevel: SugarCRM is a comprehensive CRM focused on sales, marketing, and service, offering extensive customization; GoHighLevel is an all-in-one platform for agencies, emphasizing marketing automation, lead generation, and sales tools.
• SugarCRM vs Pipedrive: SugarCRM 提供广泛的定制和灵活的部署，可满足各种业务需求；Pipedrive 是一款以销售为重点的 CRM，具有可视化管道，优先考虑中小型企业的易用性。
• SugarCRM vs Keap: SugarCRM 为销售和营销自动化提供了强大的、高度可定制的 CRM 功能，可扩展至更大的团队；Keap（前身为 Infusionsoft）是一款主要为小型企业设计的营销自动化和销售 CRM。
• SugarCRM vs ActiveCampaign: SugarCRM 专注于广泛的销售管理和复杂管道的定制；ActiveCampaign 擅长用户友好型营销自动化、电子邮件营销活动和潜在客户细分。
• SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
• SugarCRM vs Clickfunnels: SugarCRM 是一个强大的客户关系管理平台；ClickFunnels 是一个专业工具，用于构建销售漏斗、登陆页面和自动销售流程。
• SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
• SugarCRM 与 Instantly: SugarCRM 为销售人员自动化和客户管理提供了广泛的 CRM 解决方案；Instantly 则专门从事自动化冷门电子邮件推广和潜在客户生成活动。
• SugarCRM 与 ClickUp: SugarCRM 是一款专门用于销售、营销和服务自动化的 CRM；ClickUp 是一款多功能工作管理平台，除项目和任务管理外，还包括 CRM 功能。
• SugarCRM 与 Monday: SugarCRM 可为销售和营销提供广泛的自定义功能和强大的自动化功能；Monday CRM 可为包括 CRM 在内的各种业务流程提供高度可视化的自定义工作流。
• SugarCRM vs Capsule CRM: SugarCRM 是高度可定制和可扩展的 CRM，具有高级功能；Capsule CRM 则是面向中小型企业的更简单、更经济的联系人管理解决方案。
• SugarCRM 与 Insightly: SugarCRM 可为复杂的销售流程和报告提供广泛的定制功能；Insightly 则将 CRM 与项目管理相结合，注重中小型企业的易用性。
• SugarCRM vs Freshsales: SugarCRM 为销售和营销提供深度定制和先进的自动化功能；Freshsales CRM 提供直观的界面、人工智能驱动的销售线索评分和集成的销售自动化功能。
• SugarCRM 与 Salesforce: SugarCRM 提供了一个开源选项，具有很大的定制潜力；Salesforce 是基于云的 CRM 领导者，具有丰富的功能、广泛的集成和庞大的生态系统，但复杂度较高。

常见问题