选择正确的 客户关系管理 是艰难的。
You’re looking at Creatio 客户关系管理 vs SugarCRM, and honestly, it’s a bit of a headache.
Imagine getting stuck with a 客户关系管理 that doesn’t fit your needs.
Good news! We’re going to break down Creatio 客户关系管理 vs SugarCRM in a simple way.
Let’s 制作 this decision easy.
概述
To provide a clear and unbiased comparison, our team has rigorously tested both Creatio 客户关系管理 and SugarCRM.
We tested features and interfaces directly.
This ensures insights from real use, not just ads.
准备好探索 Creatio 的强大功能了吗？立即注册并亲身体验该平台。
定价： 它提供免费试用。高级计划起价为每月 25 美元。
主要特点：
- 可视化工作流程构建器
- Обзор искусственного интеллекта Hume: самая реалистичная озвучка в 2025 году?
- 无代码定制
SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing today!
定价： 预订演示计划。高级计划起价为 $19/月。
主要特点：
- 销售队伍自动化
- 客户支持
- 报告和分析
什么是 Creatio CRM？
So, let’s talk about Creatio CRM. It’s built for businesses that want to grow.
You get a platform that helps you manage sales, marketing, and service.
Think of it as a tool that connects all your customer Das bedeutet, dass Ihr.
It’s designed to make your team more efficient.
此外，探索我们最喜欢的 创建 CRM 替代方案…
主要优点
Creatio 有一些突出的优点。它能帮助你更快、更好地完成工作。
- 无代码自由： 快速构建应用程序。轻松更改工作流程。无需编码！
- 提高效率： 自动化任务。这将解放您的团队。
- 360°客户视图： 一站式查看所有客户信息，更好地了解他们。
- AI智能帮助： 使用人工智能进行预测。帮助做出明智的商业选择。
- 集成模块： 集销售、营销和服务于一体，一切尽在一处。
定价
所有计划均按年计费。
- 生长： 每月 25 美元。
- Remaker AI contre Gemini : 每月 55 美元。
- 无限： Reply io vs Smartlead: Aumente suas vendas em 2025? 9
Você pode ter mais de um espaço de trabalho.
缺点
什么是 SugarCRM？
Okay, now let’s talk about SugarCRM.
It’s a classic CRM choice. It focuses on sales 自动化.
It helps you manage your customer relationships.
Think of it as a tool that keeps your sales process organized.
此外，探索我们最喜欢的 SugarCRM 替代品…
我们的观点
想在 2025 年将销售额提高 20%？SugarCRM 的 Sugar Sell、Sugar Serve 和 Sugar Market 等工具可以提供帮助！自动化营销、管理客户并达成更多交易。
主要优点
- 开源平台： 为您提供更大的灵活性和控制力。
- 强大的销售自动化： 简化销售流程，提高生产率。
- 出色的报告工具： 深入了解您的销售业绩。
- 移动应用程序包括 访问您的 客户关系管理 数据随身携带
- 大型社区： 利用丰富的资源和支持。
定价
SugarCRM 提供免费试用测试。他们的付费计划起价为每个用户每月 $49。以下是细目：
- 要点:$19/用户/月，最少三个用户。
- 标准:$59/用户/月，至少十个用户。
- 先进的:$85/用户/月，至少十个用户。
- 总理:$135/用户/月，至少十个用户。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
This next part dives into the heart of the debate.
We compare the core features of Creatio and SugarCRM side-by-side.
This will show you how each one tackles challenges in your 商业 environment.
1. Platform Technology and Tools
- Creatio CRM: This system is built on a low-code platform and a no-code platform. The studio creatio product lets citizen developers quickly build applications. This gives you a maximum degree of freedom to tailor the system.
- SugarCRM: SugarCRM focuses on a set of unified CRM applications like Sugar Sell and Sugar Market. It offers customization. However, it requires more technical know-how than Creatio’s visual approach.
2. Business Process and Workflow Automation
- Creatio CRM: It is a strong tool for business process management. You can automate workflows easily. This is a core defining part of the entire creatio team philosophy. It allows you to streamline complex business process steps.
- SugarCRM: SugarCRM offers workflow automation to handle tasks. It helps automate workflows within its various modules. While good, it is not as visually driven or central to the platform as Creatio’s capabilities.
3. Sales Processes and Management
- Creatio CRM: The sales creatio product is designed to accelerate sales processes. It includes robust guided selling capabilities. This helps sales team members manage the pipeline effectively and boost sales performance.
- SugarCRM: Sugar Sell is the main sales edition and provides tools for pipeline and account management. It is a solid CRM software for tracking deals. However, it may need more add-ons for the automation depth Creatio offers.
4. Marketing and Customer Journey
- Creatio CRM: This platform is an omnichannel marketing platform. Marketing creatio allows you to easily orchestrate customer journey paths. You can run personalized marketing campaigns across many channels.
- SugarCRM: Sugar market is the specific edition for marketing. It lets you run basic marketing campaigns. It helps enhance customer engagement, but Creatio often provides a deeper feature set for a complex customer journey.
5. Service and Case Management
- Creatio CRM: It offers comprehensive case management features. This allows for quick service resolution. It is designed to create long-lasting relationships by providing great customer and employee experiences.
- SugarCRM: Sugar Serve is the module focused on service automation. It handles case management and knowledge bases well. The sugar serve tools are effective for keeping service teams organized.
6. Customization and Flexibility
- Creatio CRM: The platform offers a maximum degree of customization.11 它是 low code nature empowers citizen developers 至 tailor the platform.12 You can adapt it to very specific business requirements without writing code.13
- SugarCRM: SugarCRM is highly 可定制 at a deeper level. You can tailor the system, but it often requires more technical skill or specialized software development to achieve complex changes.14
7. Integration and Ecosystem
- Creatio CRM: It has a large selection of marketplace add-ons and connectors. This makes it simple to connect with third-party systems. It focuses on communicating transparently with other software tools.
- SugarCRM: SugarCRM also supports many third-party integrations. It is known for its open-source crm origins, which allows for deep developer access to the software.
8. Core CRM Products and Focus
- Creatio CRM: The creatio products are unified on a single low-code platform to automate everything. The three main pillars are Sales, Marketing, and Service.
- SugarCRM: The platform uses separate edition offerings like Sugar Sell, Sugar Market, and Sugar Serve. Each focuses on a specific area, offering a more modular approach to your crm software.
9. Data and Order Management
- Creatio CRM: Includes robust tools for order management and 报告. It helps the creatio team members keep customer and financial data linked.
- SugarCRM: Offers strong account management and reporting. This helps in managing customer data efficiently.
What to look for when choosing CRM?
- Check the total cost. Look past the initial price per user per month. Ask about the crm prices for all your employees.
- Do they offer a free plan or free trial? This helps 小型企业 test the software before a big commitment.
- Evaluate support options. Do you get basic support or enhanced support? Quality online support matters for quick problem-solving.
- Look at the required user minimum. Sugar Professional and Sugar Enterprise often have a ten-user minimum, which affects your overall cost billed annually.
- Prioritize the customer experience. A leading crm should have features that truly enhance customer satisfaction and team productivity.
- Ensure strong sales features like robust forecasting and geo-mapping are included. This helps your salesforce and revenue teams.
- Check for seamless calendar integration. This is key for efficient operations and managing the team’s workload.
- See if the crm platform offers drag-and-drop workflows. This platform to automate workflows is crucial for efficiency and building industry workflows.
- Ask about crm alternatives that meet your specific business needs. The single platform solution might not be the best fit for every company.
- Confirm the ability to customize SugarCRM or any system to your needs. This is more important than having unlimited users.
最终裁决
Okay, so after testing Creatio vs SugarCRM, here’s the deal.
We pick Creatio CRM. Why?
It’s just easier to use. The no-code tools are a big plus.
It’s got better automation. And the analytics? Super helpful.
Yes, it can cost more. But you get more.
Plus, it’s easier to deploy and grow with. We’ve used both, and Creatio just feels more modern.
Trust us; it’ll save you time and headaches.
Creatio CRM 的更多内容
以下是 Creatio CRM 与这些软件解决方案的简要比较：
- Creatio CRM 与 Pipedrive 对比: Creatio CRM 为不同的业务工作流程提供全面的流程自动化和无代码定制，而 Pipedrive 专注于可视化销售渠道管理，简化交易跟踪。
- Creatio 与 GoHighLevel 对比: Creatio 是一个无代码 CRM 和业务流程自动化平台，帮助企业加快销售、营销和服务任务的执行速度。GoHighLevel 是一个集销售和营销于一体的平台，专为营销机构和小型企业主打造，帮助他们发展业务。
- Creatio CRM 与 Keap: Creatio CRM 为复杂流程提供广泛的销售自动化和人工智能洞察，而 Keap 则专注于简化小型企业的联系人管理、电子邮件营销和预约。
- Creatio CRM 与 ActiveCampaign: Creatio CRM 提供了一个统一的平台，通过深度定制实现销售、服务和营销流程的自动化；ActiveCampaign 在智能营销自动化、细分和电子邮件营销活动方面表现出色。
- CRM Creation 与 Hubspot 对比: Creatio CRM 强调高度可定制的工作流程和强大的过程自动化，而 HubSpot 则为营销、销售和客户服务提供了更广泛、更集成的套件，以易于使用而闻名。
- Creatio CRM 与 Clickfunnels: Creatio CRM 是一款专注于管理客户关系和自动化业务流程的综合性 CRM；ClickFunnels 是一款用于构建销售渠道和优化转化率的专用工具。
- CRM 创作 vs. 民间: Creatio CRM 提供强大的营销自动化和详细的分析功能，可满足复杂的需求。Folk 是一款用户友好的协作式联系人管理系统，最适合小型团队。
- Creatio CRM 与 Instant: Creatio CRM 提供广泛的 CRM 功能，包括强大的工作流自动化和营销活动，而 Instantly 则专注于自动冷电子邮件推广和潜在客户培育。
- CRM Creation 与 Clickup 对比: Creatio CRM 是一个专用的、流程驱动的 CRM 平台，具有强大的自动化功能；ClickUp 是一个多功能的工作管理工具，包含 CRM 功能以及项目和任务管理功能。
- Creatio CRM 与 Monday CRM 对比: Creatio CRM 提供先进的销售和营销自动化以及广泛的定制功能，而 Monday CRM 强调可视化工作流程和团队协作，通常用于项目管理。
- CRM 创建与…… 胶囊 客户关系管理： Creatio CRM 提供强大、可扩展的平台，具有全面的自动化和无代码功能。Capsule CRM 是一款更简单的联系人管理系统，专注于跟踪销售机会。
- Creatio CRM 与 Insightly: Creatio CRM 提供了一个全面的、无代码的平台，用于自动化销售、服务和营销流程；Insightly 提供了一个功能丰富的 CRM，具有项目管理和关系链接功能。
- Creation CRM 与 Freshsales CRM: Creatio CRM 为复杂的销售操作提供强大的工作流自动化和深度定制功能。同时，Freshsales CRM 则优先为销售团队提供直观的界面和可视化的销售渠道管理。
- 创建 CRM 与 Salesforce: Creatio CRM 提供了一个灵活的、流程驱动的平台，具有强大的无代码定制功能；Salesforce 是一个行业领先、高度可扩展且全面的企业 CRM，拥有庞大的应用生态系统。
SugarCRM 的更多信息
以下是 SugarCRM 与这些软件解决方案的简要比较：
- SugarCRM vs Pipedrive: SugarCRM 提供广泛的定制和灵活的部署，可满足各种业务需求；Pipedrive 是一款以销售为重点的 CRM，具有可视化管道，优先考虑中小型企业的易用性。
- SugarCRM vs GoHighLevel:GoHighLevel vs SugarCRM：2025年哪个CRM平台最好？GoHighLevel 是满足营销机构需求的一体化平台。它可以帮助他们管理多个客户。SugarCRM 是为大型公司定制的 CRM。它可以帮助企业分析数据，定制销售流程。
- SugarCRM vs Keap: SugarCRM 为销售和营销自动化提供了强大的、高度可定制的 CRM 功能，可扩展至更大的团队；Keap（前身为 Infusionsoft）是一款主要为小型企业设计的营销自动化和销售 CRM。
- SugarCRM vs ActiveCampaign: SugarCRM 专注于广泛的销售管理和复杂管道的定制；ActiveCampaign 擅长用户友好型营销自动化、电子邮件营销活动和潜在客户细分。
- SugarCRM vs HubSpot: SugarCRM 提供深度定制和灵活部署的定制解决方案；HubSpot 提供直观、集成的营销、销售和服务工具套件，以易用性著称。
- SugarCRM vs Clickfunnels: SugarCRM 是一个强大的客户关系管理平台；ClickFunnels 是一个专业工具，用于构建销售漏斗、登陆页面和自动销售流程。
- SugarCRM 与 Folk: SugarCRM 是一款功能强大、可定制的 CRM，可满足全面的业务需求；Folk 是一款现代化的协作式联系人管理工具，强调简单易用。
- SugarCRM 与 Instantly: SugarCRM 为销售人员自动化和客户管理提供了广泛的 CRM 解决方案；Instantly 则专门从事自动化冷门电子邮件推广和潜在客户生成活动。
- SugarCRM 与 ClickUp: SugarCRM 是一款专门用于销售、营销和服务自动化的 CRM；ClickUp 是一款多功能工作管理平台，除项目和任务管理外，还包括 CRM 功能。
- SugarCRM 与 Monday: SugarCRM 可为销售和营销提供广泛的自定义功能和强大的自动化功能；Monday CRM 可为包括 CRM 在内的各种业务流程提供高度可视化的自定义工作流。
- SugarCRM 与 Capsule CRM: SugarCRM 是高度可定制和可扩展的 CRM，具有高级功能；Capsule CRM 则是面向中小型企业的更简单、更经济的联系人管理解决方案。
- SugarCRM 与 Insightly: SugarCRM 可为复杂的销售流程和报告提供广泛的定制功能；Insightly 则将 CRM 与项目管理相结合，注重中小型企业的易用性。
- SugarCRM vs Freshsales: SugarCRM 为销售和营销提供深度定制和先进的自动化功能；Freshsales CRM 提供直观的界面、人工智能驱动的销售线索评分和集成的销售自动化功能。
- SugarCRM 与 Salesforce: SugarCRM 提供了一个开源选项，具有很大的定制潜力；Salesforce 是基于云的 CRM 领导者，具有丰富的功能、广泛的集成和庞大的生态系统，但复杂度较高。
常见问题
Which CRM is easier to deploy, Creatio or SugarCRM?
Creatio offers flexible deployment options, including cloud and on-premises, with a smoother setup. SugarCRM also provides various deployment methods, but its initial setup might be more complex, depending on the chosen edition.
Does Creatio or SugarCRM offer better marketing automation?
Creatio provides more comprehensive marketing automation features, including detailed campaign management and analytics. SugarCRM offers basic tools, but Creatio offers more advanced features.
Which CRM is more user-friendly for a sales team?
Creatio has a modern, intuitive interface, making it easier for sales teams to adapt quickly. SugarCRM’s interface is more traditional, which some users might find less intuitive.
Can I customize both Creatio and SugarCRM to fit my business needs?
Yes, both CRMs are customizable. Creatio’s no-code tools make customization easier for non-technical users. SugarCRM offers customization, but it may require more technical expertise.
Which CRM offers better scalability for a growing business?
Both CRMs offer scalability, but Creatio’s modern architecture and flexible deployment options often provide a smoother scaling experience. SugarCRM is also scalable, but its complexity might increase with growth.
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