Choosing between these top CRMs for your customer relationship management can be tough.
This comparison will help your sales teams see how the platforms stack up on key functionalities.
1. AI Assistant and Predictive Scoring
Freshsales CRM： It includes Freddy AI. Freddy AI helps you track leads and scores contacts to tell your sales teams which deals are hot. This feature gives you insights into customer behavior.
Zoho CRM： Features Zia, an AI assistant that provides sales predictions and suggests the best time to respond to customers. Zia’s AI is a key differentiator, especially for medium sized businesses.
2. Social Media Management
Freshsales CRM： It lacks native, advanced La machine management features like the ability to schedule posts or track performance of social media posts from the CRM itself. You’ll need add ons or other freshworks products.
Zoho CRM： Zoho Social is a dedicated tool that integrates seamlessly. Zoho Social offers a great solution for your active social media presence across multiple social media accounts. You can 即刻 publish posts and track your social media performance.
3. Integration Ecosystem
Freshsales CRM： Integrates well with other freshworks products and common business tools, offering a reliable connection. It’s easy to create a workflow between systems.
Zoho CRM： This is a major strength. Zoho CRM is part of the extensive other zoho apps ecosystem, allowing you to connect to over 800 add ons. This makes it a central platform for all your customer Das bedeutet, dass Ihr.
4. Customization and Extensibility
Freshsales CRM： Provides good customization, allowing you to tailor fields and workflows to your sales activities. However, for complex needs, it can be limited.
Zoho CRM： Offers deep customization, letting you create custom modules, fields, and layouts. This makes it highly adaptable to unique business needs and different sales teams.
Freshsales CRM： Focuses heavily on managing and tracking sales activities. It offers clear, visual pipelines and decent pre built reports to get a clear picture.
Zoho CRM： Provides more advanced reporting and analytics, including custom reports and detailed metrics to track sales activities. This gives a better overall view of customer data.
6. Ease of Use (UI)
Freshsales CRM： Has an excellent value of user interface and is known for its clean design. New users can get started in a few seconds and feel productive quickly.
Zoho CRM： While powerful, its user interface can feel overwhelming to some users due to the many features and customization options.
7. Mobile Application
Freshsales CRM： The mobile app is user friendly and lets users manage contacts, leads, and data on the move.
Zoho CRM： The zoho social mobile app and the main CRM app let users manage everything on the move, including responding to social messages and track performance.
Freshsales CRM： Includes native CPQ functionality to generate quotes easily. This is a great feature for speeding up the sales process.
Zoho CRM： Offers CPQ, with greater customization and integration with Zoho’s finance platform. This gives more control over pricing rules.
9. Trial and Free Account
Freshsales CRM： Offers a free plan for unlimited users with basic customer relationship management features, and a free trial on paid tiers. No credit card required to create the new account.
Zoho CRM： Also offers a free edition for up to three users and a generous free trial on its paid plans. You can start a new account with no credit card required.
选择 CRM 软件时要注意什么？
Prioritize social media manager tools that allow you to manage multiple accounts across all major social media platforms, like facebook and twitter.
Look for robust scheduling with powerful scheduling features to ensure your scheduled posts go out at optimal times and are automatically synced.
A dedicated social media management tool should have a publishing queue and the ability to add posts quickly, giving you a post ready queue.
The platform should let you monitor mentions and monitor hashtags to quickly engage with your right audience on a daily basis and boost engagement. This is a game changer for generating new leads.
Check for security features to protect your customer data on the website; look for verification successful waiting or human verifying a ray id, ensuring the site properly loaded in your browser and is not stuck in waiting.
Ensure the one platform offers excellent value, allowing collaboration, tracking trends, and providing saved drafts for social media campaigns.
Good social channels integration is a standout features that helps you manage multiple social channels, not just a few.
Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
Zoho CRM offers more advanced sales 自动化 with customizable workflows and complex automation sequences. Freshsales provides solid automation for core sales tasks, but Zoho’s capabilities are broader and more powerful.
Лучший общий рейтинг: 4,8 Лучшая цена: 4,5 Самый популярный рейтинг: 4,0 Устали от неудобного учёта времени? Хотели бы вы иметь более простой способ управления своим временем? Timeular популярен, но это не единственный вариант. Что, если бы вы нашли инструмент, который соответствует вашим потребностям? 编辑指南 和 隐私政策
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean