Best CRM for Travel Agency: Boost Sales Now in 2025?

oleh | Last updated Aug 8, 2025

Terbaik Secara Keseluruhan
gohighlevel logo
4.75
  • Digital Marketing Engine
  • Capture New Leads
  • Nurture Leads
  • Automated Booking
  • Create Membership
  • Uji coba gratis tersedia.
  • Paid Plan Starts at $97
Nilai Terbaik
pipedrive
4.50
  • Lead Management
  • Customize Deals
  • Pipedrive Projects
  • Pipedrive Campaigns
  • Powerful Analytics
  • Uji coba gratis tersedia.
  • Paid Plan Starts at $14
Paling Unggulan
keap
4.25
  • Pembuat Otomatisasi
  • Kuat CRM
  • Pemasaran melalui Email & SMS
  • Landing Page Keren
  • Saluran Penjualan
  • Uji coba gratis tersedia.
  • Paid Plan is at $299
Best CRMs for a Travel Agency

Ever feel like your bepergian agency’s paperwork is a tangled mess?

Are you losing track of clients or missing out on sales? Yeah, it’s a headache. 

One that kept everything organized? One that helped you sell more trips?

That’s where a great CRM comes in. Think of it as your super-organized assistant.

This article will show you how to find the best CRM for travel agency success.

And you’ll learn how it can turn your chaos into cash.

Let’s get started, shall we?

What is the Best CRM for Your Travel Agency?

Memilih kanan CRM can feel like finding a needle in a haystack.

You need something that fits your bepergian business like a glove.

Don’t worry, and we’ve done the digging for you. Here’s a list of top CRMs.

See which one works for your needs.

1. Gohighlevel (⭐️ 4.75)

Gohighlevel is an all-in-one platform.

It helps agencies and businesses.

It offers marketing and sales tools.

Maksimalkan potensinya dengan kami. Tutorial GoHighLevel.

Membangun pemasaran digital di GoHighLevel

Our Take

Naik Level

Ini sangat bagus untuk agensi dan bisnis yang ingin mengkonsolidasikan alat. Kemampuan otomatisasinya sangat kuat.

Manfaat Kunci

  • Platform pemasaran serba guna.
  • Layanan white-label tersedia.
  • Kampanye otomatis.
  • Alat-alat untuk membina prospek.
  • Pelaporan komprehensif.

Harga

  • Starter: $97/bulan.
  • Tak terbatas: $297/bulan.
Harga GoHighLevel

Pro

  • Solusi lengkap.
  • Antarmuka yang ramah pengguna.
  • Alat otomatisasi yang ampuh.
  • Integrasi yang ekstensif.
  • Komunitas dan dukungan yang aktif.

Kons

  • Kurva pembelajaran yang curam.
  • Bagi sebagian orang, harganya mahal.
  • Kustomisasi terbatas.

2. Pipedrive (⭐️ 4.5)

Pipedrive is a sales-focused CRM.

It helps manage your sales pipeline.

It helps track deals and leads.

Maksimalkan potensinya dengan kami. Pipedrive tutorial.

Pipedrive Introduction

Our Take

Pipedrive logo

Pipedrive is a solid choice for sales-focused businesses. It’s user friendly, visually appealing, & packed with helpful features. The only reason it doesn’t get a perfect 10 is that the lower-priced plans have some limitations.

Manfaat Kunci

  • Laser focus on sales: Pipedrive is built to help you close more deals.
  • Visual pipeline management: See exactly where each deal stands.
  • Powerful automation: Automate tasks like sending emails and scheduling appointments.
  • Dukungan 24/7: Get help whenever you need it.

Harga

Semua rencana akan ditagih setiap tahun.

  • Lite: $14/user/month.
  • Pertumbuhan: $24/user/month.
  • Premium: $49/user/month.
  • Terakhir: $69/user/month.
Pipedrive Pricing

Pro

  • Easy to use and navigate.
  • It is a great visual pipeline.
  • Fitur otomatisasi yang kuat.
  • Layanan pelanggan yang sangat baik.

Kons

  • Limited customization on lower plans.
  • It can be pricey for large teams.
  • Pelaporan bisa lebih akurat.

3. Keap (⭐️ 4.25)

Keap is a platform for small businesses.

It combines CRM, marketing, and sales.

It helps automate follow-ups.

Maksimalkan potensinya dengan kami. Keap tutorial.

Keap Introduction

Our Take

Keap CRM

Keap adalah pilihan fantastis bagi bisnis kecil untuk menyederhanakan upaya penjualan dan pemasaran mereka. Platform ini mudah digunakan dan dilengkapi dengan fitur-fitur berharga.

Manfaat Kunci

  • Pemasaran email bawaan: Kirim email yang ditargetkan kepada audiens Anda.
  • Otomatisasi yang mudah digunakan: Otomatiskan tugas-tugas seperti mengirim pesan tindak lanjut dan menetapkan prospek.
  • Manajemen saluran penjualan: Lacak transaksi Anda dan identifikasi peluang.
  • Integrasi e-commerce: Hubungkan Keap dengan toko online Anda untuk mengelola pesanan dan pelanggan.

Harga

Keap menawarkan uji coba gratis dan struktur harga yang sederhana untuk membantu Anda memulai.

  • Rencana sederhana: Starts at $299/month (Annually Billed) and offers two users and 1500 contacts.
Harga Keap

Pro

  • Sangat cocok untuk usaha kecil.
  • Mudah dipelajari dan digunakan.
  • Alat pemasaran email yang ampuh.
  • Fitur otomatisasi yang sangat baik.

Kons

  • Biayanya bisa menjadi mahal seiring pertumbuhan bisnis Anda.
  • Opsi kustomisasi terbatas.
  • Tidak ideal untuk perusahaan besar.

4. ActiveCampaign (⭐️ 3.75)

ActiveCampaign is a popular platform.

It helps businesses with marketing.

You can send emails easily.

Maksimalkan potensinya dengan kami. ActiveCampaign tutorial.

Activecampaign Introduction

Our Take

ActiveCampaign

ActiveCampaign is an excellent choice for businesses that want to leverage the true power of email marketing and automation. However, it may not be the best fit for beginners due to its complexity.

Manfaat Kunci

  • Automasi tingkat lanjut: Membuat alur kerja kompleks untuk memelihara memimpin dan otomatis tugas.
  • Kandang daya pemasaran surel: Kirim kampanye email yang indah dan efektif.
  • Bangun CRM: Kelola kontak dan jalur interaksi.
  • Semmentasi dan personalisasi: Target kelompok spesifik kontak dengan pesan pribadi.

Harga

  • Starter: $15/month.
  • Plus: $49/bulan.
  • Pro: $79/month.
  • Perusahaan: $145/bulan.
ActiveCampaign Pricing

Pro

  • Robust automation capabilities.
  • Excellent email deliverability.
  • Detailed reporting and analytics.
  • Great for growing businesses.

Kons

  • It can be complex to learn.
  • Pricing can increase quickly.
  • It’s not as user-friendly as some options.

5. HubSpot (⭐️ 3.75)

HubSpot is an all-in-one platform. It helps businesses grow.

It handles marketing, sales, and service.

Unlock its potential with our HubSpot tutorial.

What is Hubspot

Our Take

Hubspot

HubSpot is a powerful platform with many features, but you must consider your budget and needs before committing. It’s a good choice for businesses that want a comprehensive solution & are willing to invest in it.

Manfaat Kunci

  • Free CRM: Start with a free plan with basic CRM features.
  • Platform serba guna: Access a marketing, sales, and service tools suite.
  • Extensive community and resources: Benefit from a wealth of knowledge and support.
  • Inbound marketing focus: Attract and engage leads with valuable content.

Harga

  • Free Tools: Free for up to two users.
  • Marketing Hub Starter: $15/seat/month.
  • Starter Customer Platform: $15/seat/month.
  • Marketing Hub Professional + three seats: $800/month, additional seats at $45/month.
HubSpot Pricing

Pro

  • Comprehensive features and tools.
  • Free CRM option.
  • Strong reputation and brand recognition.
  • Great for inbound marketing.

Kons

  • It can be expensive for small businesses.
  • It can be complex to learn and use.
  • Some features are limited to lower plans.

6. Insightly (⭐️ 3.75)

Insightly is a CRM platform.

It helps businesses manage customer relationships.

It also includes project management.

Maksimalkan potensinya dengan kami. Insightly tutorial.

What is Insightly

Our Take

Insightly

Insightly is a solid choice for businesses that need a scalable CRM with project management capabilities.

Manfaat Kunci

  • Scalable for growth: Adapt the platform as your business expands.
  • Project management features: Keep your projects organized and on track.
  • Customizable dashboards and reports: Get the insights you need to make informed decisions.
  • Integrations with popular apps: Connect with your favorite business tools.

Harga

  • Plus: $29/user/month.
  • Professional: $49/user/month.
  • Perusahaan: $99/user/month.
Insightly Pricing

Pro

  • Scalable for businesses of all sizes.
  • Includes project management features.
  • Customizable dashboards and reports.
  • Integrates with popular apps.

Kons

  • It can be complex to learn and use.
  • Some features are limited to lower plans.
  • It can be expensive for large teams.

7. Monday CRM (⭐️ 3.75)

Monday is a work operating system. It helps teams manage projects.

You can track tasks and workflows. It’s very visual and easy to use.

It helps teams work together better.

Maksimalkan potensinya dengan kami. Monday CRM tutorial.

monday CRM homepage

Our Take

Monday CTA

Monday CRM is a good choice for businesses that want a visually appealing and easy-to-use CRM.

Manfaat Kunci

  • Visually appealing interface: Easy to navigate and understand.
  • Flexible and customizable: Adapt the platform to your specific needs.
  • Collaboration features: Work seamlessly with your team.
  • Integrations with popular apps: Connect with your favorite business tools.

Harga

  • Bebas: $0 free forever.
  • Dasar: $9/seat/month.
  • Standar: $12/seat/month.
  • Pro: $19/seat/month.
  • Perusahaan: Custom Pricing based on your needs.
monday pricing

Pro

  • Visually appealing and user-friendly.
  • Flexible and customizable workflows.
  • Great for team collaboration.
  • Integrates with popular apps.

Kons

  • It can be expensive for large teams.
  • Limited reporting capabilities.
  • Not as feature-rich as some competitors.

8. Capsule CRM (⭐️ 3.5)

Kapsul CRM is a simple CRM. It helps manage contacts and sales.

It keeps your business organized.

Unlock its potential with our Capsule tutorial.

Capsule Homepage

Our Take

Capsule CTA

It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming.

Manfaat Kunci

  • Simple contact management.
  • Easy sales pipeline tracking.
  • Integrates with many apps.
  • Customizable fields available.
  • Mobile app for on-the-go access.

Harga

  • Starter: $18/user/month.
  • Pertumbuhan: $36/user/month.
  • Canggih: $54/user/month.
  • Terakhir: $72/user/month.
Capsule CRM Pricing

Pro

  • Seamless integrations
  • Centralized contact management
  • Great contact management.
  • Effective sales pipeline tools.
  • Integrates with popular apps.

Kons

  • Opsi kustomisasi terbatas.
  • Pelaporan bisa lebih akurat.
  • No built-in phone support.
  • Free plan is very limited.

9. ClickFunnels (⭐️ 3.25)

ClickFunnels membantu Anda membangun saluran penjualan.

It makes it easy to create landing pages.

It’s designed to help businesses sell online.

Unlock its potential with our ClickFunnels tutorial.

Clickfunnels

Our Take

Clickfunnels

Ini sangat bagus untuk membangun saluran penjualan dengan cepat. Tersedia banyak templat untuk membantu Anda memulai dengan cepat.

Manfaat Kunci

  • Pembuatan alur penjualan yang efisien.
  • Menyediakan masa percobaan selama 14 hari.
  • Integrasi pihak ketiga yang ekstensif.
  • Akses ke beragam pustaka templat.
  • Kemampuan pengujian A/B bawaan.

Harga

  • Meluncurkan: $81/bulan, 2 Anggota Tim.
  • Skala: $164/bulan, 5 Anggota Tim.
  • Optimalkan: $248/bulan, 10 anggota tim.
  • Mendominasi: $5.997/tahun, 20 anggota tim.
harga clickfunnels

Pro

  • Pembuatan funnel yang mudah.
  • Platform serba guna.
  • Templat yang sudah jadi.
  • Pemasaran email terintegrasi.
  • Dukungan komunitas yang kuat.

Kons

  • Biaya bulanan lebih tinggi.
  • Kurva pembelajaran yang curam.
  • Kustomisasi terbatas.

What to look for when buying the best CRM for a travel agency?

  • Industry-Specific Features: Does it handle travel bookings, itineraries, and packages?
  • Integration with Booking Systems: Can it connect with your existing booking platforms?
  • Mobile Accessibility: Can you access it on the go?
  • Customer Communication Tools: Does it offer email, SMS, and chat features?
  • Melaporkan and Analytics: Can you track sales, customer behavior, and performance?
  • Otomatisasi: Can it automate tasks like follow-ups and reminders?
  • Skalabilitas: Bisakah itu berkembang seiring dengan bisnis Anda?
  • Mendukung: Does it have good customer support and training resources?
  • Harga: Does it fit your budget?
  • Kemudahan Penggunaan: Is it user-friendly for you and your team?

How Can a Travel Agency CRM Benefit You?

A good CRM is one of the best crm tools you can get. It helps you keep your client info organized.

No more lost notes or mixed-up bookings. This leads to better customer engagement and happier clients.

You can see all their past trips and preferences. This helps you sell them trips they’ll love.

It saves you a lot of time. With crm workflows, you can get rid of boring data entry.

You can automate emails and reminders.

This frees you up to do more important things, like talking to clients on phone calls.

A CRM also gives you advanced analytics. This means you can see what’s working and what’s not.

It shows you which trips are popular. You can use this info to make more money.

It’s a smart way to run your business.

Panduan Pembeli

When doing our research to find the best CRM software, we looked at these key factors:

  • Pricing & Budget: We checked the cost of each crm platform, including hidden fees and upgrades. We looked at different plans to fit various business needs.
  • Core CRM Features: We focused on key crm features like contact management, lead scoring, and workflow automation. We also looked for advanced features like predictive analytics and email marketing.
  • Sales & Marketing: We assessed how each platform helps the sales team and marketing campaigns. We checked if they could track sales leads, manage sales tasks, and support various marketing efforts.
  • Data & Insights: We evaluated how each crm platform lets you access data to gain insights. We looked at how they handle data management and provide a complete picture of your existing customers and their purchase history.
  • User Experience & Support: We considered how easy the crm tools are to use. We also looked at the quality of the support team and the availability of mobile access.
  • Customer-Centric Focus: We looked at how each CRM helps improve customer satisfaction and build brand loyalty. We checked if they help manage customer contact information and track customer interactions across multiple channels.
  • Otomatisasi: We specifically checked for workflow automation to help with repetitive tasks, sales tasks, and other business processes. This helps streamline processes and increase efficiency.

Kesimpulan

Choosing the right crm software is a big step. We’ve gone over many crm software options.

From Freshsales CRM to an all-in-one crm like Zoho CRM, there is a tool for every need.

The right crm solution can help with lead generation and increase sales.

It can handle automated workflows and marketing automation.

This helps your entire team manage customer information and customer issues.

You’ll get deal insights and a better look at current customers.

The goal is to get all the data in one spot. This will give you increased sales and better customer experiences.

We’ve done the hard work to help you find the best tool.

Now you’re ready to find a CRM that works for you.

Pertanyaan Yang Sering Muncul

What is a Travel CRM?

A travel CRM is a customer relationship management software. It’s designed for travel companies. It helps travel businesses centralize client data. It manages bookings and tracks client preferences. It’s a travel CRM system that enables you to deliver personalized experiences.

Why do Travel Agents need a CRM?

A CRM for travel agents helps you organize client info. It tracks bookings and loyalty programs. Travel agents can access client history and real-time data with a travel CRM solution. This will allows you to deliver personalized experiences and improve customer service.

What features should a Travel Agency CRM have?

A good travel agency CRM software should include booking management, client tracking, and email automation. Look for features that help travel agencies manage customer data. It should also help with the sales process.

How does a CRM help Travel Agencies manage customers?

Travel agency software helps agencies manage customer data in one place. It tracks communication history and booking details, allowing agencies to deliver personalized experiences and improve customer service. A CRM system makes it easy to keep track of clients.

What is the difference between a general CRM and a Travel CRM?

General CRM software is used in many industries. Travel CRM software is made for travel. It has features like booking management and itinerary tracking and is designed to meet the specific needs of travel agencies.

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