ManageEngine is a big name in IT management.
But is it the best fit for you?
Many IT professionals and MSPs face a common problem.
Their current software feels clunky or has a complicated pricing structure.
This can slow down your team and hurt your entreprise.
The good news is, you have other choices.
In this article, we’ll explore the top 9 ManageEngine alternatives.
We’ll dive into what makes them great and help you find the perfect tool to streamline your IT operations in 2025.
What are the best ManageEngine alternatives?
Choisir le bon IT management software is a big decision.
The best choice depends on your specific needs, budget, and team size.
To help you, we’ve put together a list of the top 9 ManageEngine alternatives.
We’ve ranked them based on features, user reviews, and overall value.
1. Atera (⭐️4.8)
Atera is a complete IT management solution.
Il est conçu pour les MSP et les services informatiques.
The platform bundles everything you need into one easy-to-use tool.
Notre point de vue
Faites l'expérience d'Atera ! Rejoignez plus de 13 000 clients dans plus de 120 pays. Réduisez les tickets de 35% avec AI Copilot.
Principaux avantages
- Augmenter la productivité de l'équipe de 11 à 13 heures par semaine en moyenne.
- Atteindre un taux de réussite de 97% pour les correctifs des systèmes sécurisés.
- Gérer facilement 6 millions d'appareils.
- Générer des scripts avec AI Copilot qui sont 90% précis.
- Résoudre automatiquement 50% de tickets.
Tarification
Atera offre un essai gratuit et une gamme d'options tarifaires. Voici la répartition :
- Plan MSP Pro : À partir de $129 par mois
- Plan de croissance MSP : $179/mois
- Plan d'action MSP : $209 par mois
- Plan de superpuissance du MSP : Contactez-nous pour connaître les tarifs.
- Plan professionnel du département IT : À partir de $149/mois
- Plan expert du département informatique : $189/mois
- Plan directeur du département informatique : $219/mois
- Plan d'entreprise du département informatique : Contactez-nous pour connaître les tarifs.
Pour
Cons
2. NinjaOne (⭐️4.5)
NinjaOne simplifies IT management.
It’s a powerful platform for remote monitoring and endpoint management.
Their focus is on making IT teams more efficient.
Principaux avantages
- Contrôle centralisé : Gérer tous les appareils à partir d'un seul endroit.
- Une automatisation puissante : Automatiser les tâches pour gagner des heures.
- Patching fiable : Maintenir les systèmes à jour et sécurisés.
- Accès rapide à distance : Instantanément se connecter aux appareils des utilisateurs.
- Excellent soutien : Obtenez une aide rapide quand vous en avez besoin.
- Suivi de la garantie : Suivi 100% des garanties de votre appareil.
Tarification
- Essai gratuit disponible
- Pas de prix public fixe.
- Contactez-les pour un devis personnalisé.
Pour
Cons
3. ConnectWise (⭐️4.2)
ConnectWise offers a suite of business management solutions.
They help MSPs and IT professionals streamline their operations.
It’s a comprehensive tool for running an IT business.
Principaux avantages
- Suite complète de l'APS : Gérer les projets, la facturation et les ventes.
- RMM robuste : Surveiller et gérer tous les points d'accès.
- Des intégrations solides : Se connecte à de nombreux autres outils.
- Flux de travail automatisés : Configurer les tâches pour qu'elles s'exécutent d'elles-mêmes.
- Rapport détaillé : Obtenez des informations approfondies sur votre entreprise.
- Accès mobile : Gérer en déplacement en toute simplicité.
Tarification
- Essai gratuit disponible.
- Pas de prix public fixe.
- Contactez le service des ventes pour un devis.
Pour
Cons
4. N-able (⭐️4.0)
N-able provides cloud-based software for IT professionals.
Their tools are designed to help MSPs manage, secure, and protect their customers’ data.
It’s built for scalability.
Principaux avantages
- RMM complet : Surveillance complète à distance.
- Sécurité avancée : Protéger contre les cybermenaces.
- Gestion des correctifs : Maintenir tous les logiciels à jour.
- Sauvegarde et récupération : Sécuriser facilement les données des clients.
- Outils de reporting : Obtenez des informations sur la santé des technologies de l'information.
- Automatisation : Rationaliser les tâches informatiques courantes.
Tarification
- Essai gratuit disponible.
- Pas de prix public fixe.
- Devis personnalisé disponible.
Pour
Cons
5. Kaseya (⭐️3.8)
Kaseya offers IT management solutions for businesses of all sizes.
They have a wide range of products for endpoint management and sécurité.
It’s a well-known name in the industry.
Principaux avantages
- Plate-forme tout-en-un : Une seule suite pour de nombreux besoins.
- Une automatisation poussée : Automatiser les tâches informatiques courantes.
- Gestion unifiée : Gérer l'informatique à partir d'un seul endroit.
- Documentation intégrée : Accédez rapidement aux informations essentielles.
- IT Glue Integration : Un partage des connaissances sans faille.
- Focus sur la sécurité : Améliorez votre cyberdéfense.
Tarification
- Démonstration gratuite disponible.
- Pas de prix public fixe.
- Devis personnalisé disponible.
Pour
Cons
6. Pulseway (⭐️3.5)
Pulseway gives you full control over your IT environment.
You can manage everything from your computer or mobile device.
It’s a great solution for on-the-go management.
Notre point de vue
Vous souhaitez améliorer votre gestion informatique ? Lancez un essai gratuit de Pulseway dès aujourd'hui pour découvrir la puissance du RMM mobile.
Principaux avantages
Pulseway offre des fonctionnalités puissantes, en particulier pour la gestion en déplacement :
- Accès mobile en temps réel : Réglez les problèmes à partir de n'importe quel appareil mobile, ce qui permet de gagner beaucoup de temps.
- Prise en charge d'un grand nombre d'appareils : Surveillance de Windows, macOS, Linux et des périphériques de réseau.
- Patching automatisé : Maintient à jour plus de 220 applications tierces et le système d'exploitation.
- Solutions intégrées : Combine RMM, PSA et gestion des actifs informatiques en une seule plateforme.
- Résolution rapide des problèmes : Les alertes instantanées vous permettent de détecter et de résoudre les problèmes plus rapidement.
Tarification
- 3 ans : $27/mois
- Annuel : $44/mois
- Mensuel : $67/mois
Pour
Cons
7. SuperOps (⭐️3.2)
SuperOps is an AI-powered platform for modern IT teams.
It combines PSA and RMM features.
The goal is to simplify workflows and automate tasks.
Principaux avantages
- PSA/RMM unifiés : Gestion informatique tout-en-un.
- Interface moderne : Facile à utiliser et à naviguer.
- Automatisation intelligente : Automatiser de nombreuses tâches quotidiennes.
- Des idées alimentées par l'IA : Obtenez des suggestions intelligentes.
- Surveillance proactive : Repérer les problèmes dès le début.
- Sécurité des points finaux : Conservez les appareils en bon état.
Tarification
- PSA uniquement : A partir de $79/utilisateur/mois.
- RMM uniquement : À partir de $99/utilisateur/mois.
- Unified Basic : $129/utilisateur/mois.
- Unified Advance : $159/utilisateur/mois.
Pour
Cons
8. Freshservice (⭐️3.0)
Freshservice is a modern service desk and IT management solution.
It’s known for its user-friendly interface.
The platform helps companies manage IT services efficiently.
Notre point de vue
Experience Freshservice, the ITSM solution built for a modern workplace. See why over 73,000 businesses trust Freshservice to simplify IT and delight employees.
Principaux avantages
- Freddy AI Copilot: This AI assistant is built into the platform. It can help you resolve tickets faster. The AI Copilot assists with tasks such as creating ticket summaries and providing smart suggestions. This saves a lot of time for your team.
- Incident Management: Freshservice excels at handling and resolving problems. You can route tickets to the right team members automatically. This ensures issues are fixed quickly, reducing downtime.
- SLA Management: You can set up Service Level Agreements (SLAs) easily. The platform automatically sends alerts for SLA violations. This helps your team meet its service goals.
- Plan gratuit : Freshservice has a free plan for up to three agents. This is a great way for small teams and startups to get started without any cost.
Tarification
Freshservice’s pricing is based on the number of agents. The annual plan starts at $19 per agent per month for the Starter plan. It’s a flexible model that grows with your team.
- Démarrage : Starts at $19/agent/month (billed annually).
- Growth: Starts at $49/agent/month (billed annually).
- Pro : Starts at $95/agent/month (billed annually).
- Entreprise : Contactez-les pour une tarification personnalisée.
Pour
Cons
9. SyncroMSP (⭐️2.8)
SyncroMSP is an all-in-one platform.
It includes PSA, RMM, and accès à distance.
It’s a popular choice for smaller MSPs who want a single tool.
Principaux avantages
- Outil tout-en-un : RMM, PSA, accès à distance.
- Tarification par technologie : Abordable pour les équipes en expansion.
- Facturation intégrée : Rationaliser les processus de facturation.
- Moteur de script : Automatisez facilement les tâches complexes.
- Billetterie intégrée : Gérer les demandes d'assistance.
- Bonne communauté : Obtenir l'aide d'autres utilisateurs.
Tarification
- Plan de base : $129/mois par utilisateur.
- Plan d'équipe : $179/mois par utilisateur.
Pour
Cons
Guide de l'acheteur
When doing our research to find the top ManageEngine alternatives, we determined the best solutions by using these factors:
- Tarification: We examined licensing costs and various pricing tiers to compare how products stack up, ranging from perpetual licenses to monthly subscriptions. We considered budget constraints for businesses of all sizes, from large organizations to smaller companies, and whether the value justified the cost.
- Key Features: We dived into the key features of each platform, looking at everything from asset management and asset tracking to service management and enterprise service management. We explored advanced features like predictive analytics, AI capabilities, and virtual agents. We also checked for essential functionalities like incident management, change management, configuration management, and network monitoring, along with advanced options like a visual workflow constructeur. We examined the hardware and software inventory to assess how effectively each tool manages asset data and software inventory.
- User Experience: We evaluated the user interface to determine if it was a user-friendly platform or had a steep learning curve. We also considered the self-service portal and how easy it was for the end user. We also considered how well the platform handles performance issues and if it offers a comprehensive set of tools.
- Functionality and Integrations: We assessed whether the platform offered a broad range of tools on a unified platform for diverse environments. We looked for seamless integration with existing systems and other tools, such as the Jira platform and Jira service management or SolarWinds service desk. We considered whether it provides a comprehensive platform and a feature-rich experience for security operations and operations management.
- Support and Community: We examined the quality of customer support, noting when there was limited support or a lack of community. We considered whether they help in resolving issues and if they follow ITIL best practices for ITSM processes.
- Negatives/Limitations: We highlighted what was missing from each product, such as the lack of extensive customization options or specific advanced capabilities. We also considered the feedback from many users and ManageEngine users to find common complaints. We evaluated the tool’s ability to meet an organization’s unique requirements and its performance with Windows devices. We also considered whether the platform is a strong ManageEngine competitor or if it’s more aligned with open source tools. We checked for a steep learning curve and any other factors that might make it a less-than-ideal service management solution. The goal was to provide detailed insights into each platform’s strengths and weaknesses, offering a full picture for service delivery and meeting specific business needs. The final list offers comprehensive insights to help you make an informed decision.
Conclusion
Choosing the right ITSM software is a big step.
We’ve explored some of the top options. They offer robust features.
These platforms work for large enterprises and growing businesses.
From network security to facilities management, these tools are powerful.
Each alternative seamlessly integrates with your workflow.
It gives you granular control over your IT.
Don’t settle for a tool that doesn’t meet your needs.
Consider these alternatives. Find a platform with all the premium features you need.
Move on from other platforms. Find a solution that truly works for you.
Questions fréquemment posées
What is the difference between RMM and PSA?
RMM (Remote Monitoring and Management) is for managing endpoints and networks remotely. PSA (Professional Services Automation) helps with business tasks like billing, project management, and reporting for IT services.
What is an MSP?
An MSP, or Managed Service Provider, is a company that manages IT services for other businesses. They handle things like network security and day-to-day IT support, often on a subscription basis.
How does Atera’s IT Autopilot work?
Atera’s IT Autopilot is an AI-powered technician. It automates common tasks and solves IT issues on its own. This frees up human IT professionals to focus on more complex, strategic work.
What is Atera’s AI Copilot?
Atera’s AI Copilot is a tool that assists IT professionals. It uses AI to perform diagnostics, summarize tickets, and generate scripts. This helps IT teams work faster and more efficiently.
Is Atera better than ManageEngine?
Atera is often seen as a strong alternative. It provides a unified platform with AI features like IT Autopilot and AI Copilot. The choice depends on your specific needs and business size.
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