Your IT team needs the best tools to shine, right?
However, choosing an AI Platform for Gestion informatique peut sembler accablant.
Do you want the right fit, but are overwhelmed by all the tech talk?
It takes too much time.
What if you pick the wrong one, and it slows everything down?
Don’t worry. This guide cuts through the noise.
We compare Atera vs NinjaOne, highlighting their strengths and weaknesses.
By the end, you’ll know exactly which platform is your ideal choice for 2025.
Aperçu
We’ve put both Atera and NinjaOne through their paces.
Our goal was to see how they truly stack up in the real world and keep up with the AI advancement, revolution, or development.
We focused on what matters most to IT managers like you.
This helped us get honest results for this comparison.
Prêt à découvrir comment l'IA de pointe d'Atera peut transformer vos opérations informatiques et vous faire économiser de l'argent ? Rejoignez les milliers d'entreprises qui en bénéficient déjà.
Tarifs : L'abonnement est gratuit. L'abonnement payant commence à 129 $/mois.
Caractéristiques principales :
- Informatique autonome
- Agents IA et surveillance à distance
- Gestion transparente des correctifs
- Ticketing intelligent et service d'assistance
See how NinjaOne can simplify your IT operations. Learn more about NinjaOne today!
Tarifs : It has a free trial. However, it lacks transparent pricing.
Caractéristiques principales :
- Endpoint Monitoring
- IT Automation
- Robust Patch Management
Qu'est-ce qu'Atera ?
Let’s talk about Atera. It’s a powerhouse for IT teams.
Think of it as a single tool that does a lot and introduces Autonomous IT.
It helps you keep an eye on all your computers and networks.
It also helps manage your helpdesk and projects.
It’s an all-in-one platform designed to simplify your IT life.
Everything with AI woven into its core, and the cherry on top of the ice cream is that AI is deeply embedded into every layer.
Notre avis
Découvrez Atera par vous-même ! Rejoignez plus de 13 000 clients dans plus de 120 pays. Réduisez vos tickets de 35 % grâce à AI Copilot.
Principaux avantages
- Augmentez la productivité de votre équipe de 11 à 13 heures par semaine en moyenne.
- Atteignez un taux de réussite de 97 % pour les correctifs des systèmes sécurisés.
- Gérez 6 millions d'appareils en toute simplicité.
- Générez des scripts avec AI Copilot qui sont précis à 90 %.
- Résolvez 50 % des tickets automatiquement.
Tarifs
Sortir propose un essai gratuit et une gamme d'options tarifairesVoici la répartition :
- Plan MSP Pro : À partir de 129 $ par mois
- Plan de croissance MSP : 179 $/mois
- Plan d'alimentation MSP : 209 $ par mois
- Plan de superpuissance MSP : Contactez-nous pour connaître les tarifs.
- Plan professionnel du département informatique : À partir de 149 $/mois
- Plan Expert du Département Informatique : 189 $/mois
- Plan directeur du département informatique : 219 $/mois
- Plan d'entreprise du département informatique : Contactez-nous pour connaître les tarifs.
Avantages
Inconvénients
What is NinjaOne?
Let’s look at NinjaOne. It’s a well-known name in IT device management.
This tool helps you keep tabs on all your computers and servers.
It’s also really good at automating tasks.
Think of it as a central hub for all your gestion des points de terminaison.
It makes sure your systems are always running smoothly and securely.
Principaux avantages
- Contrôle centralisé : Gérez tous les appareils à partir d'un seul emplacement.
- Automatisation puissante : Automatisez les tâches pour gagner des heures.
- Patching fiable : Maintenez les systèmes à jour et sécurisés.
- Accès à distance rapide : Immédiatement se connecter aux appareils des utilisateurs.
- Excellent support : Obtenez une aide rapide lorsque vous en avez besoin.
- Suivi de la garantie : Suivez 100 % des garanties de vos appareils.
Tarifs
- Essai gratuit disponible
- Pas de prix fixe public.
- Contactez-les pour un devis personnalisé.
Avantages
Inconvénients
Comparaison des fonctionnalités
Here, we dive deep into a detailed feature comparison.
We compare how Atera and NinjaOne handle key IT tasks.
Discover which management platform best meets your team’s needs.
1. Fonctionnalités de l'IA
- Extrait: It stands out with AI agents. These agents can create scripts from simple texte. This makes complex tasks easy. Its AI helps resolve many tickets automatically.
- NinjaOne : It focuses on advanced IT automation. While it has powerful scripting, it does not explicitly feature AI agents that generate scripts from natural language like Atera.
2. RMM
- Extrait: This RMM platform offers robust remote monitoring and management capabilities. It gives real-time alerts across various operating systems, including Windows, Mac, and Linux devices. It helps managed service providers stay proactive. Atera users often praise its comprehensive view.
- NinjaOne : NinjaOne offers robust remote monitoring and management. It gives real-time visibility for all your endpoints. This helps with endpoint sécurité across your network. It’s considered one of the top rmm tools.
3. Remote Access
- Extrait: You can remotely monitor appareils with ease. It has 4 different tools for remote monitoring + Advanced integrations with more unique business cases (for example Splashtop SOS)
These collaboration tools are very helpful.
- NinjaOne : It provides quick, one-click remote control. You get multi-screen support. The connection adjusts for the best speed. It’s known for its fast user interface.
4. IT Automation
- Sortir utilizes smart AI agents to make automation faster than ever before . They can write scripts and command lines from simple words. This helps automate many tasks. It frees up your team for strategic initiatives. When you are in the verification successful waiting area and the task is completed, automation runs smoothly.
- NinjaOne : It has a strong automation suite. You can automate many repetitive tasks. This includes installing software and system checks. It supports different scripting languages.
5. Gestion des actifs
- Extrait: Their unique network discovery tool seamlessly integrates with their RMM to automatically detect and catalog devices on your workgroup network. It finds all connected devices automatically. You get detailed information about each asset. This is a crucial feature comparison point.
- NinjaOne provides real-time données on your endpoint devices. This includes their health and performance. It has more advanced features for asset tracking.
6. Ticketing/Helpdesk
- Extrait: It has a full ticketing system. It utilizes AI to assist in ticket management. Workflows are automatic. You get a customer portal for easy help. This makes it a cost-effective and feature-rich solution.
- NinjaOne : It don’t have an own ticketing system. They partnered with Halo PSA to offer ticketing solution. Some users want more deep integration options with other solutions.
7. Patch Management
- Extrait: This tool automates patches for your operating systems. It also handles software management for many third-party apps. It boasts a 97% patch success rate. Atera reviews frequently highlight its reliable patching capabilities.
- NinjaOne : It offers automated software deployment. This works for OS and third-party apps. You get fine control over how updates are handled.
8. Device Management
- Extrait: Its pricing model allows for unlimited device onboarding. You pay per technician, not per device. This gives you great control over many operating systems. It stands out when compared to NinjaOne.
- NinjaOne : It offers strong mobile device management. You can manage devices from a single central location. It focuses on endpoint security for all your devices. It has many third-party integrations.
9. Customer Support
- Extrait: Il offre 24/7 support. You can get help through live chat or email. Many Atera reviews praise their technical support team. They have a deep knowledge base to help you.
- NinjaOne : It provides responsive support too. They have a dedicated team ready to help. You can reach them via chat and email. They also offer 24/7 multilingual support.
What to Look For When Choosing an IT Management Platform?
Voici les principaux éléments à prendre en compte :
- Modèle de tarification : Does it align with your budget and growth goals?
- Facilité d'utilisation : Is the user interface simple and clear?
- Automation power: Can it handle many tasks on its own?
- AI readiness: Does the product already provide AI solutions to simple IT problems?
- Accès à distance: Is it easy to connect to devices from a distance?
- Support for devices: Does it work with all your operating systems?
- Assistance clientèle : Do they offer help when you need it?
- Integration options: Can it integrate with your other tools and third-party apps?
- Security features: Does it protect your data and network?
- Évolutivité : Can it grow as your entreprise grows?
Verdict final
After examining everything closely, our pick is Sortir.
Atera is the first and only Agentic AI platform for IT management
We truly believe it’s the better choice for most IT managers.
Its pricing model per technician + smart AI features that simplify IT for everyone makes them outstanding.
You pay per technician, which means you can manage an unlimited number of devices.
This makes it very cost-effective. Our deep dive helped you verify all the facts.
We want you to feel confident before proceeding with your decision.
Atera’s smart AI features is already here to help your team work faster.
This means better response times for your users. It also offers solid security features.
We put both tools to the test. This review aims to give you the truth.
We help you respond to your IT needs with the best tools.
This strong connection to your business needs is why we recommend Atera for completing your RMM tools search.
Questions fréquemment posées
What kind of documentation does Atera offer?
Atera provides comprehensive documentation within its platform. This includes a knowledge base for self-help, user articles, and tools for managing IT asset records. It helps organize your entire infrastructure.
How easy is the setup process for Atera and NinjaOne?
Both platforms offer guided setup. Atera is recognized for its quick onboarding and intuitive user interface. NinjaOne also aims for a straightforward setup, but can have a steeper learning curve for more advanced features.
Can I integrate almost anything with these platforms?
Both offer strong third-party integrations and APIs. Atera uses Zapier for connecting to almost anything. NinjaOne also has many integration options with popular tools.
Do they offer tools for network security?
Yes, both platforms include features that boost network security. They provide endpoint protection, gestion des correctifs, and monitoring. This helps secure your entire infrastructure and keeps you informed of risks.
What are their response times for support?
Both have good customer support. Atera offers 24/7 support. NinjaOne is also very responsive via chat and email. User reviews mention that both provide helpful assistance.
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