Freshsales CRM vs Zoho CRM: ¿Cuál es el mejor en 2025?

Ganador

9.0

• Gestión del correo electrónico
• Automatización del flujo de trabajo
• Clear and Organized Deals
• Sales Sequences
• Awesome Web Forms
• Plan gratuito disponible
• Planes de pago desde $9/mes

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Subcampeón

7.5

• CRM
• Marketing Plus
• Campaigns
• Comenzar
• SALESIQ
• Plan gratuito disponible
• Planes de pago desde $14/mes

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Elegir lo correcto CRM can feel like picking teams for a big game.

Are you stuck deciding between Freshsales CRM vs Zoho CRM?

You’re worried about picking the wrong tool, wasting time, and messing up customer relationships. 

Luckily, there’s a way to figure this out.

We’ll briefly break down Freshsales CRM and Zoho CRM to see which one shines. 

Let’s get you the answers you need!

Descripción general

We dove deep into Freshsales and Zoho CRM, testing their features firsthand.

Our team explored user interfaces, tracked customer interactions, and analyzed reportando tools to bring you a real-world comparison.

Want to see Freshsales in action? Start your free trial and visit their website and experience more to see the difference!

9de 10

Precios: Tiene un plan gratuito. El plan premium cuesta desde $9 al mes.

Características principales:

• AI-powered insights
• Built-in phone
• Deal pipeline management

Try Freshsales for FREE Leer la reseña completa

Zoho is one of the most powerful CRMs for organizing customer relationships. You can try it risk-free!

7.5de 10

Precios: Dispone de un plan gratuito. El plan premium cuesta a partir de $14/mes.

Características principales:

• Sales force automation
• Automatización del marketing
• Análisis e informes

Prueba ZOHO GRATIS Leer la reseña completa

What is Freshsales CRM?

Okay, so Freshsales CRM. Think of it as your sales sidekick.

It’s built to help your team close deals faster.

It’s pretty easy to get the hang of, too.

Además, explora nuestros favoritos Freshsales CRM alternatives…

Freshsales CRM

9.0

Unlock the power of an all-in-one marketing platform. GoHighLevel gives you everything to manage your marketing.

Try Freshsales for FREE Leer la reseña completa

Beneficios clave

• Interfaz intuitiva: Get up and running in minutes; no tech skills required.
• Visual Sales Pipeline: See precisely where your deals stand at a glance.
• Built-in Phone and Email: Connect with customers directly within the platform.
• Información impulsada por IA: Get intelligent recommendations to close more deals.

Precios

Todos los planes se cumplirán facturado anualmente.

• Crecimiento + 500 contactos de marketing: $9/usuario/mes.
• Pro + 500 contactos de marketing:$39/usuario/mes.
• Empresa + 500 contactos de marketing: $59/usuario/mes.

¿Qué es Zoho CRM?

Zoho CRM is a big player.

It does a lot more than just sales.

You can manage everything: marketing, support, the works.

It’s like a whole business toolkit.

Además, explora nuestros favoritos Alternativas a Zoho CRM…

Zoho

7.5

Eleva tu redes sociales Estrategia con Zoho Social. Desde programación inteligente y escucha social hasta análisis exhaustivos, ¡descubra el poder de Zoho Social hoy mismo!

Prueba ZOHO GRATIS Leer la reseña completa

Beneficios clave

• Feature-rich: Zoho CRM’s platform packs a ton of features. It offers sales automation, marketing tools, and even help desk functionality.
• Asequible: Zoho CRM offers a free plan for up to 3 users. Even their paid plans are very competitive.
• Opciones de personalización: Tailor Zoho CRM to fit your business needs. You can create custom fields, modules, & workflows.
• Excellent integrations: Zoho CRM integrates with over 500 other apps, including popular tools like Google Workspace and Mailchimp.
• Strong reporting: Get detailed insights into your sales performance with customizable reports and dashboards.

Precios

Todos los planes se cumplirán facturado anualmente.

• Estándar:$14/usuario/mes.
• Profesional:$23/usuario/mes.
• Empresa:$40/usuario/mes.
• Último:$52/usuario/mes.

Comparación de características

Let’s examine the core of these two platforms.

We’ll compare key features and highlight the strengths of each CRM to help you determine which is the best fit for your business needs.

1. User Interface (UI) and Ease of Use

• Freshsales CRM:
  • Offers an intuitive UI designed for ease of use. The layout aims to streamline the sales process, making it quick for sales team members to adopt.
  • Freshworks has prioritized a clean design, reducing the learning curve.
• Zoho CRM:
  • Provides a highly customizable UI, which can lead to a steeper learning curve.
  • While powerful, the extensive options can sometimes overwhelm new users.

2. Automatización de la fuerza de ventas

• Freshsales CRM:
  • Focuses on automating core sales tasks, including leads and deals management, and provides sales force automation.
  • Freddy, their AI, assists in prioritizing leads and predicting deal closures.
• Zoho CRM:
  • Offers comprehensive sales force automation with advanced workflow capabilities, allowing for complex automation sequences.
  • It extends beyond sales, integrating with other Zoho apps for broader business process automation.

3. Leads and Deals Management

• Freshsales CRM:
  • Provides a visual pipeline for managing leads and deals, with real-time updates and tracking.
  • It offers a transparent sales process overview, aiding in effective deal closure.
• Zoho CRM:
  • Offers robust lead and deal management with extensive customization, allowing for detailed tracking and segmentation.
  • It offers in-depth reporting on the sales process.

4. Automatización del marketing

• Freshsales CRM:
  • Includes basic marketing automation features, such as email campaigns and template creation.
  • It’s designed to align sales and marketing efforts.
• Zoho CRM:
  • Provides advanced marketing automation with features like campaign management, social media integration, and customer journey mapping.
  • It is a complete crm solution.

5. CPQ (Configure, Price, Quote)

• Freshsales CRM:
  • Offers a built-in CPQ tool to help your sales team create quotes faster.
• Zoho CRM:
  • Also, it offers CPQ functionality with advanced customization and can be integrated with other Zoho finance products.

6. Productividad

• Freshsales CRM:
  • Focuses on enhancing productivity with features like a built-in phone system and AI-driven insights.
  • Designed to streamline daily tasks and improve efficiency.
• Zoho CRM:
  • Offers a wide range of productivity tools, including workflow automation, calendar integration, and document management.
  • Aids in managing complex operations.

¿Qué tener en cuenta al elegir un software CRM?

• Seguridad de los datos: Ensure the CRM complies with industry standards and offers robust data protection.
• Informes y análisis: Look for customizable dashboards and reports that provide actionable insights.
• Opciones de personalización: Determine if the CRM allows you to tailor fields, workflows, and layouts to match your needs.
• Opiniones y reputación de los clientes: Research user reviews and vendor reputation to gauge reliability and satisfaction.
• Implementation and Support: Assess the vendor’s onboarding process and ongoing support availability.
• Características específicas del sector: If applicable, check if the CRM offers features tailored to your industry’s unique requirements.

Veredicto final

So, which CRM wins? For most, Zoho CRM takes the lead.

It’s powerful. It handles a lot. Yes, it can be tricky to learn. But once you get it, it’s a beast.

Freshsales offers a good choice if you need something simple, especially if you love their free trial.

But for deep features and growth, Zoho is strong.

Both CRMs provide solid customer support. We tested them. We used them.

We know what works. Trust us; Zoho gives you more bang for your buck.

Consider your business size and needs. If you’re a small team, Freshsales might be enough. However, if you plan to scale, Zoho’s flexibility is key. 

Take advantage of those free trials. See for yourself.

Try Freshsales for FREE Leer la reseña completa

Prueba ZOHO GRATIS Leer la reseña completa

More of Freshsales CRM

Here’s a brief comparison of Freshsales CRM with these software solutions:

• Freshsales CRM vs Gohighlevel: Freshsales CRM focuses on AI-driven sales automation and pipeline management, while GoHighLevel is a broader platform offering extensive marketing, sales, and agency automation features.
• Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
• Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
• Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
• Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
• Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
• Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
• Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and automatización del correo electrónico herramienta.
• Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
• Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
• Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
• Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
• Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
• Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.

Más de Zoho CRM

A continuación se muestra una comparación concisa de Zoho CRM con sus alternativas:

• Zoho CRM vs GoHighLevel: Zoho CRM offers broad traditional CRM features; GoHighLevel specializes in marketing automation for agencies.
• Zoho CRM frente a Pipedrive: Zoho CRM es rico en funciones y asequible; Pipedrive ofrece un flujo de ventas visual más simple.
• Zoho CRM frente a Keap: Zoho CRM es un CRM holístico; Keap se destaca en la automatización integrada de ventas y marketing.
• Zoho CRM frente a ActiveCampaign: Zoho CRM ofrece un CRM integral; ActiveCampaign es líder en automatización de marketing avanzada.
• Zoho CRM vs HubSpot: Zoho CRM es rentable y ofrece diversas funciones; HubSpot es fácil de usar y ofrece una plataforma expansiva, pero puede ser más costoso.
• Zoho CRM frente a ClickFunnels: Zoho CRM es una suite completa de gestión empresarial; ClickFunnels se centra en la creación de embudos de ventas optimizados para la conversión.
• Zoho CRM frente a Folk: Zoho CRM es un CRM amplio y personalizable; Folk es una herramienta de gestión de contactos más sencilla y colaborativa.
• Zoho CRM frente a Instantly: Zoho CRM ofrece CRM de ciclo completo; se especializa instantáneamente en difusión por correo electrónico en frío A escala.
• Zoho CRM frente a ClickUp: Zoho CRM es una solución de CRM dedicada; ClickUp es principalmente una plataforma de gestión de proyectos versátil.
• Zoho CRM frente a Monday CRM: Zoho CRM ofrece una funcionalidad de CRM profunda; Monday CRM enfatiza los flujos de trabajo visuales dentro de un sistema operativo de trabajo más amplio.
• Zoho CRM frente a Capsule CRM: Zoho CRM es extenso y personalizable; Capsule CRM es conocido por su simplicidad y facilidad de uso.
• Zoho CRM frente a Insightly: Zoho CRM ofrece funciones integrales de CRM; Insightly combina CRM con la gestión de proyectos.
• Zoho CRM frente a Salesforce: Zoho CRM es una alternativa asequible y repleta de funciones; Salesforce es una solución empresarial líder en el mercado y altamente personalizable.

Preguntas frecuentes