SugarCRM vs Agile CRM: Best CRM Tool For You in 2025?

بواسطة فهيم جوهردر | آخر تحديث Oct 29, 2025

الفائز

4.5

أتمتة المبيعات
التكامل
أتمتة التسويق
صفحات الهبوط
الأمن لمحة عامة
Book Demo Now
الباقات المدفوعة من $19/شهرياً

جرّب الآن

الوصيف

3.0

إدارة الاتصال
التقويم
Documents
Deals
Inbox إدارة علاقات العملاء
خطة مجانية متاحة
Paid Plans from $8.99/month

جرّب الآن

Ever feel like managing customers is a total mess?

You’re juggling emails, calls, and notes, and it’s just not working.

You’re losing track of deals, and your team isn’t on the same page.

That’s where a إدارة علاقات العملاء يأتي في.

Let’s look at SugarCRM vs Agile إدارة علاقات العملاء to see which one can fix this.

In simple terms, we’ll break down which tool might be the أفضل إدارة علاقات العملاء tool for you in 2025.

لمحة عامة

To give you the most accurate comparison, we’ve put both SugarCRM and Agile إدارة علاقات العملاء through rigorous testing.

Our team explored each platform’s features, usability, and performance.

This hands-on experience allows us to provide a real-world analysis beyond just listing specs.

4.5من أصل 5

SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing today!

التسعير: Book your demo plan. The premium plan starts at $19/month.

الميزات الرئيسية:

أتمتة فريق المبيعات
دعم العملاء
إعداد التقارير والتحليلات

Try sugarCRM now قراءة المراجعة الكاملة

3من أصل 5

المرونة إدارة علاقات العملاء streamlines your sales, marketing, and support all in one platform. Explore it!

التسعير: It has a free plan. The premium plan starts at $8.99/month.

الميزات الرئيسية:

Project management
Gamification
Telephony

Try Agile CRM for FREE قراءة المراجعة الكاملة

ما هو SugarCRM؟

SugarCRM is a flexible إدارة علاقات العملاء built for businesses that need to customize—think big sales teams.

It lets you tailor the software to your exact needs and handles complex sales processes.

استكشف أيضاً بدائل SugarCRM…

وجهة نظرنا

هل تريد زيادة المبيعات بمقدار 20% في عام 2025؟ يمكن لأدوات SugarCRM مثل Sugar Sell و Sugar Serve و Sugar Market المساعدة! أتمتة التسويق وإدارة العملاء وإتمام المزيد من الصفقات.

Try sugarcrm now قراءة المراجعة الكاملة بدائل سكر الكرم

المزايا الرئيسية

منصة مفتوحة المصدر: يمنحك المزيد من المرونة والتحكم.
أتمتة المبيعات القوية: يمكنك تبسيط عمليات المبيعات وزيادة الإنتاجية.
أدوات إعداد تقارير ممتازة: احصل على رؤى قيّمة حول أداء مبيعاتك.
يتضمن تطبيق الهاتف المحمول access to your إدارة علاقات العملاء data on the go.
مجتمع كبير: استفد من ثروة من الموارد والدعم.

Try SugarCRM now

التسعير

SugarCRM offers a free trial to test things out. Their paid plans start at $49 per user per month. Here’s the breakdown:

الأساسيات: $19/مستخدم/شهر، ثلاثة مستخدمين كحد أدنى.
قياسي: $59/مستخدم/شهرًا، عشرة مستخدمين كحد أدنى.
متقدم: $85/مستخدم/شهر، عشرة مستخدمين كحد أدنى.
رئيس الوزراء: $135/مستخدم/شهر، عشرة مستخدمين كحد أدنى.

Try SugarCRM now

الإيجابيات

منصة قابلة للتخصيص للغاية.
ميزات قوية لإعداد التقارير.
تقدم نسخة تجريبية وخطة مجانية.
يتم تضمين تطبيق الهاتف المحمول.
مجتمع كبير ونشط.

السلبيات

يمكن أن يكون إعداده معقداً.
تبدو الواجهة قديمة.
أتمتة التسويق مكلفة.
Not as intuitive as GoHighLevel.
تبدو بعض الميزات غير متقنة.

Try SugarCRM now

What is Agile CRM?

Now, let’s talk about it.

It’s for freelancers and الشركات الصغيرة.

It helps manage client projects.

You can send contracts and invoices, schedule meetings, and keep everything in one place.

استكشف أيضاً Agile CRM alternatives…

وجهة نظرنا

هل تريد تبسيط مبيعاتك وتسويقك؟ يُفضِّل Agile CRM خطة مجانية لما يصل إلى 10 مستخدمين. جرب ميزاته القوية بدون مخاطرة! ابدأ تجربتك المجانية اليوم.

Try Agile CRM For free قراءة المراجعة الكاملة Agile CRM alternatives

المزايا الرئيسية

Budget-friendly: Offers a free plan for up to 10 users.
Gamification features: Motivate your sales team with points and rewards.
Built-in telephony: Make and receive calls directly within the platform.

Try Agile for FREE

التسعير

Agile CRM has a generous free plan forever! If you need more, here are your options:

مجاناً: Up to 10 users.
المبتدئ: $8.99
Regular: $29.99
انتربرايز: $47.99

Try Agile for FREE

الإيجابيات

Very affordable option.
سهلة التعلم والاستخدام.
Includes helpful integrations.
Gamification is motivating.
Offers solid customer support.

السلبيات

الخطة المجانية محدودة للغاية.
يمكن أن يكون إعداد التقارير أفضل.
Design feels a bit outdated.
Can be slow at times.
Lacks deep customization.

Try Agile for FREE

مقارنة الميزات

This analysis evaluates SugarCRM, the established leading crm known for its enterprise customization and modular components like sugar sell and sugar market.

Agile CRM, an all in one crm solution famous for integrated marketing الأتمتة and features for small and medium businesses.

This comparison clarifies which crm platform is the better fit for enterprise-level customization versus maximizing sales efficiency for mid-sized teams.

1. Core Focus and Target Market

شوجرCRM: A flexible crm platform designed for enterprise use, offering specific, modular clouds like sugar serve for service and sugar market for marketing. Its focus is deep customization for complex business processes.
المرونة: An all in one crm system built for small and medium businesses that need robust sales automation & marketing tools in a single platform, specializing in maximizing sales enablement with lower overhead.

2. Marketing and Sales Automation

شوجرCRM: Features deep marketing automation through its sugar market product and extensive drag and drop workflows within the core platform to automate the sales process and service tasks.
المرونة: Known for superior, built-in marketing automation and sales automation capabilities. It provides advanced lead scoring and drip campaigns to maximize web engagement and efficiently move leads through the pipeline.

Try Agile for FREE

3. Server Network and Infrastructure

شوجرCRM: Offers sugar enterprise deployment options, including on-premise hosting for maximum control over customer البيانات and security compliance.
المرونة: Primarily a cloud based المحاسبة platform, focusing on easy access and scalability, which is often preferable for small and medium businesses that lack dedicated IT support.

4. Sales Pipeline and Forecasting

شوجرCRM: Provides sophisticated sales forecasting and sales performance tools integrated within sugar sell, allowing sales teams to manage complex deals and track metrics rigorously.
المرونة: Offers visual sales pipelines and robust tools for sales forecasting and managing the entire sales process, ensuring the sales team has clear visibility over deals.

Try Agile for FREE

5. Pricing Structure and Affordability

شوجرCRM: Tends to be higher cost, with crm prices typically structured per user, billed annually, making it one of the less affordable crm solutions, positioning it as an alternative to large enterprise platforms.
المرونة: Considered a highly affordable crm solution, especially for its small and medium businesses target. Pricing tiers offer strong value for the integrated features provided, positioning it as a powerful alternative to many crm alternatives.

6. Service and Customer Support

شوجرCRM: Offers enhanced support tiers, including dedicated account management and advanced troubleshooting for its complex crm system and modular business processes.
المرونة: Known for its responsive customer queries support and easily accessible knowledge base, providing strong technical assistance, often included in the initial setup fee.

Try SugarCRM now

7. Core Feature Modules

شوجرCRM: Divided into modules like sugar sell for sales, sugar market for marketing, and sugar serve for customer service, allowing companies to adopt the specific components of the crm platform they need.
المرونة: An all in one crm solution that includes contact management, sales, and marketing features, streamlining the tools necessary for sales enablement without relying on separate modules.

8. Integrations and Ecosystem

شوجرCRM: Offers deep integration, especially within enterprise business processes, with robust api access for connecting external software development tools and existing legacy systems.
المرونة: Provides native integrations with major services like telephony, email, and وسائل التواصل الاجتماعي, allowing users to efficiently connect email marketing and web engagement tools.

Try SugarCRM now

9. Learning Curve and Customization

شوجرCRM: Offers a maximum degree of freedom and flexibility through custom coding and module changes, resulting in a slight steeper learning curve for new users but deep control for administrators.
المرونة: Features an intuitive user interface and focuses on easy setup, making it accessible for new users. Its customization focuses more on setting up sales process automation without complex coding.

What to Look For in a CRM Tool?

Consider your team’s Google Workspace reliance.
Evaluate the need for deep customization.
Factor in long-term scalability and the size of the company.
Assess the importance of the mobile accessibility for your team.
Think about the complexity of your current sales management process.
Analyze your budget against the requirements of each CRM software, considering sugarcrm pricing and sugarcrm cost.
Determine the level of vendor support you’ll need for service automation and calendar integration.

الحكم النهائي

So, which one wins? It depends on your needs.

For big companies wanting lots of control, SugarCRM is powerful.

But it can be tricky to learn.

If you want something easy and quick, Agile CRM is a better choice.

It’s simple and helps small teams work better.

We tested both, and for most users, Agile CRM is our pick.

It’s user-friendly and gets the job done without headaches.

Trust us; we’ve seen a lot of CRMs.

Try sugarCRM now قراءة المراجعة الكاملة sugarCRM alternatives

Try Agile CRM for FREE قراءة المراجعة الكاملة Agile CRM alternatives

More of Agile CRM

Here’s a brief comparison of Agile CRM with these software solutions:

Agile CRM vs Pipedrive: Agile CRM offers a broader range of marketing automation features and a built-in help desk. At the same time, Pipedrive focuses on intuitive visual sales pipeline management for sales teams.
Agile CRM vs GoHighLevel: Agile CRM is an all-in-one platform with CRM, sales, marketing, and service features. It’s often praised for its free plan and good support for smaller businesses. GoHighLevel is built for marketing agency needs.
Agile CRM vs Keap: Agile CRM is more affordable and offers a more intuitive interface for core CRM functions. كاب provides powerful marketing automation and e-commerce capabilities with a steeper learning curve.
Agile CRM vs ActiveCampaign: Agile CRM provides an all-in-one platform with a built-in help desk and telephony, whereas ActiveCampaign excels in advanced marketing automation, segmentation, and detailed analytics.
Agile CRM vs Hubspot: Agile CRM offers a competitive free plan and strong marketing automation for small businesses, while HubSpot provides a comprehensive, scalable suite of tools for larger enterprises.
Agile CRM vs Clickfunnels: Agile CRM is an all-encompassing CRM with sales, marketing, and service features; ClickFunnels is a specialized tool for building sales funnels and automating sales processes.
Agile CRM vs Folk: Agile CRM is a comprehensive suite that includes sales, marketing, and support, while Folk emphasizes simplified, collaborative contact management and organization.
Agile CRM vs Instantly: Agile CRM provides an all-in-one solution for sales, marketing, and customer service, while Instantly focuses on streamlined بريد إلكتروني بارد outreach and deliverability.
Agile CRM vs كليك أب: Agile CRM is a dedicated CRM solution, while ClickUp is a versatile productivity platform that includes CRM functionalities, project management, and task tracking.
Agile CRM vs Monday CRM: Agile CRM is an integrated CRM with strong marketing and service automation, whereas Monday CRM offers a highly customizable visual workspace for managing various workflows.
Agile CRM vs Capsule CRM: Agile CRM provides a comprehensive suite with marketing automation and robust reporting, while Capsule CRM is a simpler contact management and sales pipeline tracking solution.
Agile CRM vs Insightly: Agile CRM emphasizes extensive automation across sales, marketing, and service, while Insightly offers strong project management capabilities integrated with CRM features.
Agile CRM vs Freshsales CRM: Agile CRM provides robust marketing automation and a built-in help desk. At the same time, Freshsales CRM excels in sales-focused features like visual pipelines and AI-powered insights.
Agile CRM vs Salesforce: Agile CRM is an affordable, user-friendly option for small to medium businesses, while Salesforce is an industry-leading, highly customizable enterprise-level CRM with extensive features.

الأسئلة الشائعة

Which CRM is better for a small business, SugarCRM or Agile CRM?

Agile CRM is generally better for small businesses. It’s easier to use and set up, and it offers the key features most small businesses need. SugarCRM is more complex and best suited for larger companies with specific needs.

Can I integrate my email marketing with SugarCRM or Agile CRM?

Yes, both SugarCRM and Agile CRM allow email marketing integration. Agile CRM has built-in email tools, while SugarCRM can integrate with various email platforms. Choose based on the complexity of your marketing needs.

Is SugarCRM or Agile CRM more affordable?

Agile CRM is usually more affordable for small to medium-sized businesses. SugarCRM can become expensive due to its complex customization and add-ons. When deciding, consider your budget and the features you need.

Does SugarCRM or Agile CRM offer good customer support?

Both offer customer support, but Agile CRM is known for its responsive and helpful support. SugarCRM’s support can vary. Consider how much support you might need when making your decision.

Which CRM has better customization options, SugarCRM or Agile CRM?

SugarCRM offers far more customization options. You can tailor it to your exact needs, but this requires technical expertise. Agile CRM offers some customization, but it’s less flexible.