Salesforce vs Creatio CRM: Which Will Be the Best in 2025?

بواسطة فهيم جوهردر | آخر تحديث Oct 11, 2025

الفائز

4.6

سحابة المبيعات فائقة الشحن
التوعية المخصصة
سحابة التجارة
تتبع دعم العملاء
قوالب البريد الإلكتروني الرائعة
نسخة تجريبية مجانية لمدة 30 يوماً
الباقة المدفوعة تبدأ من $25/شهرياً

جرّب الآن

الوصيف

3.0

Creatio Studio
No-Code Design
Creatio AI
Marketing Applications
Service Applications
تجربة مجانية متاحة مجاناً
الباقات المدفوعة من $25T/شهرياً

جرّب الآن

Picking the right customer software is tough, right?

You need something that helps your team sell and keep customers happy.

It’s like trying to choose the best video game, but for your business.

Don’t worry; we’re going to break down Salesforce vs Creatio إدارة علاقات العملاء in a simple way.

Let’s اصنع this choice easy!

لمحة عامة

We’ve put both Salesforce and Creatio إدارة علاقات العملاء through their paces.

Our team spent weeks using each platform, testing features, and simulating real-world scenarios.

This hands-on approach ensures our comparison is based on practical experience, not just marketing materials.

4.6من أصل 5

هل أنت مستعد لاستكشاف إدارة علاقات العملاء? اشترك للحصول على نسخة تجريبية مجانية من Salesforce اليوم!

التسعير: It has a free trial. The premium plan starts at $25/month.

الميزات الرئيسية:

إدارة الرصاص
التنبؤ بالمبيعات
إدارة الفرص

جرّب Salesforce مجاناً قراءة المراجعة الكاملة

3من أصل 5

Ready to explore Creatio’s powerful features? Sign up and experience the platform firsthand.

التسعير: It has a free trial. The premium plan starts at $25/month.

الميزات الرئيسية:

Visual Workflow Builder
Advanced Analytics
No-Code Customization

Try Creatio now قراءة المراجعة الكاملة

ما هي قوة المبيعات؟

Okay, let’s talk about Salesforce. It’s a big name in the إدارة علاقات العملاء world.

Think of it as a super-powered tool for managing customers.

It helps businesses manage sales, marketing, and customer service.

It’s like having a central hub for everything customer-related.

استكشف أيضاً بدائل Salesforce...

وجهة نظرنا

It’s incredibly powerful and flexible. The free plan is very generous, and it has many features for managing projects.

جرّب Salesforce مجاناً قراءة المراجعة الكاملة بدائل Salesforce

المزايا الرئيسية

تساعد Salesforce الشركات على التواصل بشكل أفضل مع العملاء. فهو يوفر رؤية كاملة لكل عميل.

يساعد ذلك على تحسين المبيعات والخدمة.

عرض 360 درجة للعملاء: شاهد جميع تفاعلات العملاء في مكان واحد.
يعزز المبيعات بنسبة 39%: أبلغ العديد من المستخدمين عن زيادة المبيعات والإنتاجية.
أتمتة قوية: أتمتة المهام مثل رسائل البريد الإلكتروني وتتبع العملاء المحتملين.
تطبيق ضخم لتبادل التطبيقات: يتصل بآلاف التطبيقات الأخرى.
قابلة للتطوير من أجل النمو: ينمو مع أعمالك، من الصغيرة إلى الكبيرة.

Try salesforce For free

التسعير

جناح المبتدئين: $25/مستخدم/شهر.
جناح المحترفين: $100/مستخدم/شهر.
انتربرايز: $165/مستخدم/شهر.
غير محدود: $330/مستخدم/شهر.
مبيعات أينشتاين 1: $500/مستخدم/شهر.

Try salesforce For free

الإيجابيات

حل إدارة علاقات العملاء الرائد في المجال.
قابلة للتخصيص بدرجة كبيرة.
تقارير وتحليلات قوية.
دعم عملاء رائع.
حل إدارة علاقات العملاء الرائد في المجال.

السلبيات

قد يكون الأمر مكلفاً.
منحنى تعلُّم حاد.
يمكن أن يكون الإعداد معقداً.
يمكن أن تكون التحديثات معطلة.

Try salesforce For free

ما هو Creatio CRM؟

Now, let’s talk about Creatio CRM.

It’s a platform that focuses on process الأتمتة.

Think of it as a tool that helps you streamline your sales and marketing.

It’s built to make your workflows smoother. It’s all about making things efficient.

استكشف أيضاً بدائل Creatio CRM CRM...

وجهة نظرنا

It’s a very strong tool, especially with its no-code features that save development time. Its ability to automate business processes can lead to significant efficiency gains, and some users have seen a 300% improvement in lead conversion rates.

Try creatio now قراءة المراجعة الكاملة creatio alternatives

المزايا الرئيسية

Creatio has some strong points that make it stand out. It helps make your work faster and better.

No-Code Freedom: Build apps fast. Change workflows easily. No coding needed!
Boosts Efficiency: Automate tasks. This frees up your team.
360° Customer View: See all customer info in one spot. Understand them better.
AI Smart Help: Uses AI for predictions. Helps make smart business choices.
Integrated Modules: Combines sales, marketing, and service. All in one place.

جرّب creatio for free

التسعير

ستتم فوترة جميع الخطط سنوياً.

النمو: $25/شهر.
المؤسسة: $55/month.
غير محدود: $85/month.

جرّب creatio for free

الإيجابيات

أتمتة قوية.
Deep customization.
Strong sales tools.
Marketing features.
Automates many processes.

السلبيات

Steep learning curve, complex setup.
Higher cost, significant investment.
Customization needs technical skills.
Can be overkill for small teams.

جرّب creatio for free

مقارنة الميزات

Choosing the أفضل إدارة علاقات العملاء solutions means looking past the hype.

We’ve broken down nine vital features to show you the real advantage of each platform, helping your salesforce team find the best crm for tomorrow.

1. Platform Architecture and No-Code/Low-Code

Salesforce CRM: This customer relationship management system uses a low-code platform. It requires some coding skills or dedicated developers for deep customization and complex applications.
Creatio CRM: Creatio features a true no-code platform (Studio Creatio). This gives citizen developers and most businesses the maximum degree of freedom to build applications and automate workflows without needing to write code.

2. Core CRM Applications (The Clouds)

قوة المبيعات: Salesforce offers a product suite including Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud. These are distinct Salesforce products often bundled for companies.
Creatio CRM: Creatio products combine Sales Creatio, Marketing Creatio, and Service Creatio into an all-in-one platform. This provides a unified, complete view of the customer across all services.

3. Workflow and Process Automation

قوة المبيعات: Offers powerful tools to automate workflows within the sales cloud, but advanced business process management often needs more technical effort.
Creatio CRM: Its whole philosophy is built on business process management. The no-code platform to automate gives users the ability to accelerate sales processes and define their core business process management as a defining part of the crm solutions.

4. Artificial Intelligence (AI) and Innovation

قوة المبيعات: Known for groundbreaking ai innovation, salesforce takes advantage of its massive business البيانات reservoir. It uses AI agents (Einstein Copilot) to assist the user, cementing its role as the customer company.
Creatio CRM: Creatio is embracing the AI commitments with its own AI agent (Creatio Copilot). It natively embeds AI to help automate workflows and crm tasks, focusing on customer and employee experiences.

Try salesforce For free

5. Sales and Account Management

قوة المبيعات: Provides robust contact management and account management. It is the best bet for large enterprises with complex, global sales processes.
Creatio CRM: Excels in account management and guiding the user through the sales processes. Its visual tools make sales creatio a strong performer for improving sales team efficiency.

6. Marketing Automation and Customer Journey

Salesforce: Marketing Cloud is an omnichannel marketing platform for massive, complex marketing campaigns. It allows detailed orchestrate of customer journey functions.
Creatio CRM: Marketing Creatio simplifies the customer journey mapping. The no code tools make it easier for most businesses to orchestrate customer journey and build long lasting relationships.

7. Customization and Extensibility

قوة المبيعات: The platform offers high customization options, but this complexity comes with higher training and implementation costs.
Creatio CRM: Its studio creatio is a low-code platform designed for extreme adaptability. Customization options are simple and available with the maximum degree of freedom for citizen developers.

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8. Target Audience and Scalability

قوة المبيعات: This is built for the enterprise level. It shines when a company has thousands of employees and needs massive global infrastructure.
Creatio CRM: While suitable for enterprise, Creatio is often the best crm for the mid-market. It provides robust crm applications allowing a الأعمال التجارية الصغيرة to scale quickly as its business grows.

9. Analytics and Reporting

قوة المبيعات: Offers superior analytics and إعداد التقارير across all salesforce products. The data cloud integration gives an unparalleled view of performance.
Creatio CRM: Provides strong reporting and analytics functionality. While its core features are robust, the depth of third-party apps and advanced features found in salesforce crm is greater.

ما الذي تبحث عنه عند اختيار برنامج CRM؟

You need to look beyond the basic التسعير and feature review. Consider these points to ensure your investment drives real revenue و growth.

Vendor Commitment: Does the creatio team or the Salesforce team show genuine care? Look at how they are communicating transparently about future technology and innovation.
Industry Focus: Check for industry workflows. Creatio offers pre-built solutions for 20+ verticals. Salesforce has its own industry cloud solutions.
Ecosystem: How many marketplace add-ons are available? You need access to apps like كويك بوكس or other crm solutions to avoid friction in operations.
Scalability for All Sizes: Is the pricing flexible? Salesforce offers plans billed annually but can be costly for smaller businesses. Creatio’s structure better suits varied growth.
Global/Local Support: Does the vendor have a local presence? Creatio, for example, has six offices globally and serves clients like société générale group and BNP Paribas Group.
Leadership & Vision: Who is the co-founder or chief digital officer driving the platform to automate workflows? Look for a sneak peek into their vision for customer experiences.
Real-World Use: Seek out customer success stories. Look for companies in a similar business environment to yours and how they handle complex tasks like order management.

الحكم النهائي

So, which one wins? It’s a close call.

If your business needs super deep customization and lots of integrations.

Salesforce is strong.

However, if you want something easier to use with strong process automation.

Creatio CRM is a good choice for many mid-sized businesses.

Creatio might be the better fit. It’s user-friendly and cuts down on data entry hassles.

We’ve spent weeks testing these platforms, and we know what works.

Trust us to help you pick the right CRM.

جرّب Salesforce مجاناً قراءة المراجعة الكاملة التحقق من البدائل

Try Creatio now قراءة المراجعة الكاملة Creatio alternatives

الأسئلة الشائعة

Is Salesforce or Creatio CRM better for small businesses?

Creatio CRM often suits الشركات الصغيرة better due to its user-friendly interface and easily customizable features, reducing the need for extensive coding. Salesforce, while powerful, can be overwhelming and costly for smaller teams.

Can I integrate other software with Creatio CRM?

Yes, Creatio CRM offers various integration options. While its ecosystem might be smaller than Salesforce’s, it supports many essential integrations, ensuring smooth data flow and workflow automation.

Which CRM is easier to learn and use?

Creatio CRM generally has a shorter learning curve. Its no-code and low-code tools make it easier for users to adapt and easily customize workflows without deep technical knowledge.

Does Salesforce or Creatio CRM offer better customer support?

Salesforce provides extensive support, but it can be costly. Creatio CRM is known for its responsive customer support, especially for mid-sized businesses, and has good G2 reviews.

How much does it cost to implement Salesforce or Creatio CRM?

Salesforce can be more expensive, especially with its higher-tier plans and add-ons. Creatio CRM offers more affordable starting prices, particularly for its core sales and marketing features.