Zoho CRM ضد Bitrix24: المواجهة النهائية لأداة إدارة علاقات العملاء في عام 2025!

بواسطة | أبريل 6, 2025

الفائز
زوهو CRM
8.5
  • إدارة علاقات العملاء Tool
  • Marketing Plus
  • Campaigns
  • Bigin Management
  • SALESIQ
  • تجربة مجانية متاحة مجاناً
  • الباقات المدفوعة من $14/شهرياً
الوصيف
بيتركس 24
7.0
  • إدارة الاتصال
  • خط أنابيب المبيعات
  • AI Content Assistant
  • التسويق عبر البريد الإلكتروني
  • Sales Analytics
  • تجربة مجانية متاحة مجاناً
  • Paid Plans from $49/month
Zoho crm vs Bitrix24

You’re stuck. You need a إدارة علاقات العملاء. But which one?

زوهو إدارة علاقات العملاء vs Bitrix24 both look good, right? It’s confusing.

You’re wasting time comparing features. You need a clear answer.

You’ll spend more money fixing mistakes. This decision is huge. 

Don’t worry; you’re not alone. This post will break down Zoho إدارة علاقات العملاء vs Bitrix24. We’ll show you the key differences.

You’ll get the info you need to choose the أفضل إدارة علاقات العملاء for your business.

لمحة عامة

To deliver a truly useful comparison, we didn’t just read marketing materials. Our team rigorously tested both Zoho CRM and Bitrix24.

We explored their features, ran simulated sales cycles, and analyzed real-world user feedback to give you a clear, unbiased look.

ZOHO-CTA

Over 150,000 businesses trust Zoho CRM. See if it’s right for you. Start your journey today!

8.5من 10 من 10

التسعير: It has a free trial. The premium plan starts at $14/month.

الميزات الرئيسية:

  • Sales force automation.
  • Workflow automation.
  • Advanced analytics.
Bitrix24 CTA

Over 10 million organizations use Bitrix24’s wide range of tools. Explore it today!

7من 10 من 10

التسعير: It has a free trial. The premium plan starts at $49/month.

الميزات الرئيسية:

  • Project management.
  • Communication tools.
  • Contact center.

What is Zoho CRM?

It’s built to help sales teams close deals. You get a lot of automation.

It’s good for tracking customers. Do you wanna boost sales? This might be for you.

استكشف أيضاً Zoho alternatives

ZOHO-CTA
زوهو
8.5

Over 150,000 businesses trust Zoho CRM. See if it’s right for you. Start your journey today!

المزايا الرئيسية

  • Boost sales by up to 29% with automation.
  • Manage over 100,000 contacts smoothly.
  • Customize reports with 250+ templates.
  • Integrate with 500+ apps.

التسعير

ستكون جميع الخطط الفواتير سنوياً.

  • قياسي: $14/مستخدم/شهر.
  • محترف: $23/user/month.
  • انتربرايز:$40 /user/month.
  • ألتيمتال: $52/user/month.
الصورة 33

الإيجابيات

  • Automation saves serious time.
  • إعداد التقارير gives clear insights.
  • Customization is incredibly powerful.
  • Integrations are remarkably robust.
  • Scalability is genuinely impressive.

السلبيات

  • Setup can feel overwhelming.
  • Advanced features cost extra.
  • Mobile app has minor glitches.
  • Learning curve is moderately steep.

What is Bitrix24?

Bitrix24? It’s a whole suite, not just CRM. Think about projects, chat, and more. 

It’s good if you need a hub. It requires a lot of learning, but it does a lot.

استكشف أيضاً Bitrix24 alternatives

Bitrix24 CTA
بيتركس 24
7.0

Over 10 million organizations use Bitrix24’s wide range of tools. Explore it today!

المزايا الرئيسية

  • Manage unlimited projects easily.
  • Communicate with 10+ team tools.
  • Handle 1000+ online store products.
  • Centralize the contact center for all channels.

التسعير

ستكون جميع الخطط الفواتير سنوياً.

  • الأساسيات: $49/organization/month, 5 Users.
  • قياسي: $87/organization/month, 50 Users.
  • محترف: $175/organization/month, 100 Users.
  • انتربرايز: $350/organization/month, 250 Users.
Bitrix24 Pricing

الإيجابيات

  • Collaboration is extremely smooth.
  • Project tools are highly effective.
  • Communication is truly unified.
  • Free version is surprisingly useful.
  • Versatility is absolutely unmatched.

السلبيات

  • Interface feels quite cluttered.
  • CRM part is less robust.
  • Setup can be very complex.
  • Mobile app is sometimes slow.

مقارنة الميزات

Let’s get real. You want to know which CRM does what.

We’ll look at the main things and show you how Zoho and Bitrix24 stack up.

1. الأتمتة

Zoho CRM has strong automation tools. It helps you do things without doing them yourself.

Bitrix24 also has automation, but it’s spread out. Zoho makes it easy to set up.

2. دعم العملاء

Customer support matters. Zoho CRM gives you many ways to get help.

Bitrix24 has support, too. However, some users say Zoho is faster.

3. إدارة المشاريع

Bitrix24 shines with project management. You can handle tasks and teams.

Zoho CRM can do some of these, but it’s not its main focus. 

If your business needs project tools, Bitrix24 is better.

Zoho social Campaigns

4. سير العمل

Both have workflow features. Zoho CRM lets you build complex flows.

Bitrix24’s flows are simpler. Zoho wins here if you need detailed workflow setups.

5. التخصيص

Customization options are key. Zoho CRM lets you change almost anything.

Bitrix24 also has customization, but it’s not as deep.

If you need to make it your own, Zoho is stronger.

6. سهولة الاستخدام

Ease of use is important. Zoho has a clean user interface. It’s easier to learn.

Bitrix24 has a lot of tools. This makes it harder to learn.

Bitrix24 Sites & Store

7. أتمتة التسويق

Marketing automation helps you reach customers. Zoho CRM has strong tools. 

Bitrix24 has some, but it’s not as powerful.

If marketing automation is important, Zoho is the better choice.

What to Look For When Choosing The Right CRM Software?

  • قابلية التوسع: Will the CRM grow with your business? Can it handle increasing data and users?
  • الاندماج: Does it play well with your other tools? Does it connect with your email, marketing, or برامج المحاسبة?
  • الوصول عبر الهاتف المحمول: Can your team access it on the go? Is the mobile app functional and user-friendly?
  • إعداد التقارير والتحليلات: Does it provide clear insights into your data? Can you create custom reports to track key metrics?
  • الميزانية: Does the pricing align with your business needs? Are there hidden fees or costs to consider?

الحكم النهائي

Okay, here’s the deal. For most businesses, Zoho CRM offers the best value.

It’s strong for sales. Its sales automation is top-notch. It streamlines your sales process.

Plus, its contact management is clean. Zoho’s CRM features are focused.

Bitrix24 has more tools. It has task management and communication tools.

But it’s complex. If you want powerful CRM software that’s easy to use, Zoho wins.

We tested both hard, and Zoho gives you more features for your الأعمال.

More of Zoho CRM

Here’s a concise comparison of Zoho CRM with its alternatives:

More of Bitrix24

Here’s a brief comparison of Bitrix24 with these software solutions:

  • Bitrix24 vs Gohighlevel: Bitrix24 is an all-in-one workspace with CRM, project management, and collaboration tools, while GoHighLevel is a sales and marketing platform emphasizing automation and lead generation.
  • Bitrix24 vs Pipedrive: Bitrix24 provides a comprehensive suite including CRM and project management, whereas Pipedrive focuses on intuitive visual sales pipeline management.
  • Bitrix24 vs Keap: Bitrix24 offers a wide range of collaboration and CRM features, while Keap excels in marketing automation and detailed sales process management.
  • Bitrix24 vs ActiveCampaign: Bitrix24 is an extensive business suite, while ActiveCampaign specializes in advanced marketing automation, email campaigns, and lead nurturing.
  • Bitrix24 vs Hubspot: Bitrix24 delivers a vast feature set for business operations, often with a steeper learning curve; HubSpot offers a user-friendly, integrated marketing, sales, and service platform.
  • Bitrix24 vs Clickfunnels: Bitrix24 is a comprehensive business management system with CRM; ClickFunnels is primarily a tool for building sales funnels and landing pages.
  • Bitrix24 vs Folk: Bitrix24 is an all-encompassing platform for various business functions; Folk is a more focused, collaborative contact management system.
  • Bitrix24 vs على الفور: Bitrix24 provides a broad array of business tools, including CRM; Instantly specializes in automated cold email outreach and sales cadences.
  • Bitrix24 vs كليك أب: Bitrix24 is an integrated platform for CRM, project management, and collaboration; ClickUp is a versatile work management tool with customizable views.
  • Bitrix24 vs Monday: Bitrix24 offers a wide-ranging business solution with CRM; Monday CRM provides highly visual and customizable workflows for project and client management.
  • Bitrix24 vs Capsule: Bitrix24 is a feature-rich platform with CRM, task management, and collaboration; Capsule CRM is a simpler, more streamlined contact and sales pipeline manager.
  • Bitrix24 vs Insightly: Bitrix24 is a comprehensive business suite with robust collaboration and project tools; Insightly is a CRM with integrated project management capabilities, often favored by smaller businesses.
  • Bitrix24 vs Freshsales: Bitrix24 offers a wide range of business functions alongside CRM; Freshsales CRM is a sales-focused platform with AI-powered insights for lead and deal management.
  • Bitrix24 vs Salesforce: Bitrix24 provides an all-in-one solution for various business sizes, including CRM; Salesforce is a leading, highly customizable, and scalable enterprise-level CRM with extensive capabilities.

الأسئلة الشائعة

ما هو الفرق الرئيسي بين مقارنات CRM؟

يركز Zoho CRM على المبيعات ويوفر أدوات قوية لإدارة علاقات العملاء. بينما يقدم Bitrix24 مجموعة واسعة من الأدوات، بما في ذلك إدارة المشروعات. اختر Zoho للمبيعات أو Bitrix24 إذا كنت بحاجة إلى مجموعة أعمال كاملة.

أيهما أفضل لإدارة علاقات العملاء للشركات الصغيرة: Zoho أم Bitrix24؟

Zoho CRM is often better for small businesses needing strong sales tools. It’s easier to learn and use. Bitrix24 is powerful but complex. If you need a simple CRM solution, Zoho is a good choice.

What are the price differences between Zoho CRM and Bitrix24?

Zoho CRM’s price starts lower per user, while Bitrix24’s pricing is for a group of users. Bitrix24 also has a free plan. Consider your team size and budget to decide which fits best.

How does integration work with Zoho CRM and Bitrix24?

Zoho CRM has many integration options with other apps, making it very flexible. Bitrix24 also integrates but has fewer options. If you need to connect to many different apps, Zoho is better.

What advanced features should I consider?

Zoho CRM offers advanced features for marketing campaigns and sales. Bitrix24 has some features like marketing, but it’s not its strength. If you need strong sales and marketing, Zoho is a great CRM choice.

فهيم جوهردر

فهيم جوهردر

المؤلف

متحمس للتكنولوجيا ورائد أعمال ومسافر ومغترب من المدينة المنورة، المملكة العربية السعودية.

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