HubSpot vs Agile CRM: Which One Should You Choose in 2025?

Picking the right CRM is tough, right?

But there are so many options! You’ve probably heard about HubSpot and Agile CRM.

They both seem good, but which one is actually better for you?

It’s frustrating to guess. Don’t worry!

We’ll explain HubSpot vs Agile CRM in a way that’s easy to understand.

Let’s find your perfect CRM!

Overview

We’ve spent countless hours diving deep into both HubSpot and Agile CRM.

Our team rigorously tested each platform, exploring every feature, from contact management to marketing automation.

This hands-on experience allows us to provide a real, practical comparison.

What is HubSpot?

Okay, let’s talk about HubSpot. It’s a big deal in the CRM world.

Think of it as an all-in-one platform. You get tools for marketing, sales, and customer service.

It aims to help you grow your business. Does it work? Let’s see.

Also, explore our favorite Hubspot alternatives…

Key Benefits

HubSpot shines with its all-in-one approach and robust free plan. Here’s what makes it stand out:

• Free CRM: Yes, you read that right! HubSpot offers a completely free CRM with unlimited users and up to 1 million contacts.
• Marketing Automation: Automate your marketing tasks, such as email campaigns and social media posting, to save time and boost efficiency.
• Sales Pipeline Management: Visualize and track your sales process, making it easier to identify bottlenecks & close deals faster.
• Extensive Integrations: Connect HubSpot with over 1,000 popular business tools to streamline your workflows.

Pricing

• Free Tools: Free for up to two users.
• Marketing Hub Starter: $15/seat/month.
• Starter Customer Platform: $15/seat/month.
• Marketing Hub Professional + three seats: $800/month, additional seats at $45/month.

What is Agile CRM?

Alright, let’s switch gears to Agile CRM.

It’s designed for small to medium businesses. It focuses on affordability and ease of use.

It tries to combine sales and marketing. Does it deliver? Let’s find out.

Also, explore our favorite Agile CRM alternatives…

Key Benefits

• Automation: Automate repetitive tasks like email marketing, follow-ups, and lead nurturing.
• Comprehensive Suite: Offers a complete set of tools, including CRM, marketing automation, and helpdesk features.
• Affordable: Provides competitive pricing plans, especially for smaller businesses.
• Customization: Offers a good level of customization to tailor the platform to your needs.

Pricing

• Free: Up to 10 users.
• Starter: $8.99
• Regular: $29.99
• Enterprise: $47.99

Feature Comparison

Let’s dive into the core differences. 

We’ll compare key features to help you determine which CRM platform better suits your needs. 

Get ready for a detailed breakdown.

1. Relationship Management

• HubSpot: HubSpot CRM excels at detailed contact profiles and robust relationship management. It tracks every interaction, aiding in personalized follow-ups and providing a clear view of the customer journey.
• Agile CRM: Agile CRM and HubSpot both offer contact management, but Agile leans towards simpler tracking. It’s effective for basic relationship management but lacks the depth of HubSpot.

2. Automation Feature

• HubSpot: The automation feature is powerful. It allows complex workflows, email sequences, and task automation, driving inbound marketing success.
• Agile CRM: While Agile CRM has automation, it’s less sophisticated. Its automation feature is good for basic tasks but may not handle complex needs.

3. Live Chat

• HubSpot: HubSpot offers a robust live chat feature that is that is seamlessly integrated with its CRM. This feature allows for real-time customer engagement and lead capture.
• Agile CRM: Agile CRM also offers live chat, but it might require third-party integration. It provides a basic chat function.

4. Dashboard

• HubSpot: HubSpot’s dashboard is highly customizable and visually appealing. It provides detailed insights into sales, marketing, and customer service performance.
• Agile CRM: Agile CRM’s dashboard is simpler and offers a quick overview of key metrics. It is less customizable and more basic.

5. Notification

• HubSpot: HubSpot’s notification system is comprehensive. It alerts users to important activities such as new leads, email opens, and task reminders.
• Agile CRM: Agile CRM provides notification features, but they are less detailed. It notifies for basic updates.

6. Prospect Tracking

• HubSpot: HubSpot offers detailed prospect tracking, showing website activity, email engagement, and more. This helps identify high-potential leads.
• Agile CRM: Agile CRM also tracks prospects but in less depth. It is good for basic tracking, but it gives it provides less data.

7. Management Software

• HubSpot: This comprehensive management software integrates marketing, sales, and service, providing a unified platform.
• Agile CRM functions as management software, too, combining various tools, but it’s geared toward simpler operations.

What to Look For When Choosing CRM Software?

• Scalability: Can it grow with your business?
• Integration: Does it connect with your other tools?
• Ease of Use: Is it intuitive for your team?
• Customer Support: How responsive is their support team?
• Mobile Access: Can you use it on the go?
• Customization: Can you tailor it to your specific needs?
• Security: How secure is your data?
• Reporting and Analytics: Does it provide the insights you need?
• Training and Onboarding: How easy is it to get your team up and running?
• Specific Industry Needs: Does it cater to your particular industry requirements?
• Budget Alignment: Does the pricing fit within your financial constraints?

Final Verdict

So, which one is the best CRM? After looking at both, we picked HubSpot.

It’s got a stronger marketing hub.

Plus, its customer relationship management tools are better.

Sure, Agile CRM is good for small teams on a budget.

But HubSpot gives you more power. It helps you grow faster.

We’ve spent lots of time testing these tools.

You can trust our advice. We’ve done the hard work, so you don’t have to.

If you want a CRM that can really make a difference, HubSpot is the way to go.

More of Hubspot

We’ve explored several alternatives to Hubspot, each offering distinct strengths.

Here’s a brief comparison of Hubspot with these software solutions:

• Hubspot vs Gohighlevel: GoHighLevel is primarily tailored for marketing agencies, offering an all-in-one platform for managing various digital marketing tasks, including appointment scheduling and social media. Hubspot, conversely, caters to businesses of all sizes, excelling in inbound marketing with a broader set of marketing, sales, and service tools.
• Hubspot vs Pipedrive: Pipedrive is a sales-focused CRM known for its visual sales pipeline management and intuitive interface, which makes it ideal for tracking deals. Hubspot provides a more comprehensive, all-in-one platform that encompasses sales, marketing, and customer service.
• Hubspot vs Keap: Keap (formerly Infusionsoft) specializes in CRM and marketing automation, particularly for small businesses looking to streamline sales processes and contact management. Hubspot offers a wider range of marketing, sales, and service features, often with more robust automation and reporting.
• Hubspot vs ActiveCampaign: ActiveCampaign excels in email marketing and marketing automation, with advanced segmentation and conditional logic. However, Hubspot provides a more extensive all-in-one platform that encompasses lead generation, social media management, and a broader range of automation triggers and actions.
• Hubspot vs Clickfunnels: ClickFunnels is dedicated to creating high-converting sales funnels, focusing on landing pages and sales processes. Hubspot, on the other hand, is a broader marketing and sales automation platform, offering comprehensive tools beyond just funnel building, including CRM, content management, and SEO.
• Hubspot vs Folk: Folk is a simpler CRM solution that excels in straightforward contact management and organization. It is suitable for small teams that prioritize ease of use. Hubspot offers more robust contact management, detailed analytics, and a wider array of marketing and sales features, albeit with a steeper learning curve.
• Hubspot vs Instantly: Instantly specializes in cold email outreach and lead generation automation. Hubspot provides a much broader suite of tools, including a full CRM, comprehensive email marketing with advanced design capabilities, social media integration, and more extensive automation workflows.
• Hubspot vs ClickUp: ClickUp is primarily a project management tool with extensive customization and collaboration features. It allows users to manage tasks, documents, and goals. While it offers some CRM functionalities through custom fields, Hubspot is a dedicated CRM system designed to manage customer relationships and streamline sales processes comprehensively.
• Hubspot vs Monday CRM: Monday.com is a work operating system focused on project management, collaboration, and workflow automation. In contrast, Hubspot is a fully integrated CRM offering deep sales, marketing, and customer service automation. It is designed to drive revenue and scale with businesses.
• Hubspot vs Capsule CRM: Capsule CRM is a simpler, user-friendly contact manager and sales tracker, ideal for small businesses needing organized customer information and clear pipeline views. Hubspot offers a more robust, feature-rich CRM with advanced sales pipelines, comprehensive marketing automation, and extensive integrations.
• Hubspot vs Insightly: Insightly combines CRM with strong project management features, making it versatile for businesses requiring both. Hubspot excels in marketing automation and broader sales features, offering a more comprehensive suite for inbound marketing and lead nurturing.
• Hubspot vs Freshsales CRM: Freshsales CRM is a sales-focused CRM emphasizing AI-powered lead scoring and sales automation for efficient deal management. Hubspot provides a more extensive all-in-one platform with robust marketing automation features integrated alongside sales and service tools, making it suitable for more complex sales cycles.
• Hubspot vs Salesforce: Salesforce is a powerful, highly customizable enterprise-grade CRM with robust reporting and forecasting capabilities, ideal for large organizations with complex needs. Hubspot offers a more user-friendly interface and a well-rounded set of marketing and sales tools, particularly appealing to SMBs, with a more accessible pricing model.
• Hubspot vs Zendesk: Zendesk is a specialized customer service and support platform, excelling in omnichannel support, ticketing, and advanced AI capabilities for issue resolution. Hubspot Service Hub offers integrated customer support tools as part of its broader CRM suite, providing seamless data flow between marketing, sales, and service teams, but with less emphasis on advanced AI than Zendesk.

More of Agile CRM

Here’s a brief comparison of Agile CRM with these software solutions:

• Agile CRM vs Gohighlevel: Agile CRM is an all-in-one, affordable CRM with sales, marketing, and service, while GoHighLevel is a comprehensive platform built for marketing agencies with extensive automation and lead generation.
• Agile CRM vs Pipedrive: Agile CRM offers a broader range of marketing automation features and a built-in help desk. At the same time, Pipedrive focuses on intuitive visual sales pipeline management for sales teams.
• Agile CRM vs Keap: Agile CRM is more affordable and offers a more intuitive interface for core CRM functions. Keap provides powerful marketing automation and e-commerce capabilities with a steeper learning curve.
• Agile CRM vs ActiveCampaign: Agile CRM provides an all-in-one platform with a built-in help desk and telephony, whereas ActiveCampaign excels in advanced marketing automation, segmentation, and detailed analytics.
• Agile CRM vs Clickfunnels: Agile CRM is an all-encompassing CRM with sales, marketing, and service features; ClickFunnels is a specialized tool for building sales funnels and automating sales processes.
• Agile CRM vs Folk: Agile CRM is a comprehensive suite that includes sales, marketing, and support, while Folk emphasizes simplified, collaborative contact management and organization.
• Agile CRM vs Instantly: Agile CRM provides an all-in-one solution for sales, marketing, and customer service, while Instantly focuses on streamlined cold email outreach and deliverability.
• Agile CRM vs Clickup: Agile CRM is a dedicated CRM solution, while ClickUp is a versatile productivity platform that includes CRM functionalities, project management, and task tracking.
• Agile CRM vs Monday CRM: Agile CRM is an integrated CRM with strong marketing and service automation, whereas Monday CRM offers a highly customizable visual workspace for managing various workflows.
• Agile CRM vs Capsule CRM: Agile CRM provides a comprehensive suite with marketing automation and robust reporting, while Capsule CRM is a simpler contact management and sales pipeline tracking solution.
• Agile CRM vs Insightly: Agile CRM emphasizes extensive automation across sales, marketing, and service, while Insightly offers strong project management capabilities integrated with CRM features.
• Agile CRM vs Freshsales CRM: Agile CRM provides robust marketing automation and a built-in help desk. At the same time, Freshsales CRM excels in sales-focused features like visual pipelines and AI-powered insights.
• Agile CRM vs Salesforce: Agile CRM is an affordable, user-friendly option for small to medium businesses, while Salesforce is an industry-leading, highly customizable enterprise-level CRM with extensive features.

Frequently Asked Questions