Freshsales CRM Review: Streamline Your Workflow in 2026?

Do you want to avoid juggling various tools and spreadsheets to keep your sales process afloat?

Imagine a world where your sales team can effortlessly manage contacts, track deals, and automate tasks, all within a single platform.

That’s the promise of Freshsales CRM.

In this review, we’ll dive deep into Freshsales CRM Review and its features, pricing, and benefits to see if it truly lives up to the hype.

Is Freshsales the key to unlocking a smoother, more efficient workflow for your ธุรกิจ?

มาดูกันเลย!

เฟรชเซลส์

เริ่มใช้ Freshsales ฟรีได้เลย CRM ทดลองใช้และเห็นผลลัพธ์ในไม่กี่วินาที! สำรวจแพลตฟอร์มและปฏิวัติการจัดการความสัมพันธ์กับลูกค้าของคุณ (CRM) เข้าชมเว็บไซต์ของพวกเขาอย่างถูกต้องในตอนนี้

ลองใช้ Freshsales ฟรี ทางเลือกอื่นๆ ของ Freshsales

Freshsales CRM คืออะไร?

เฟรชเซลส์ CRM is like a super-organized digital address book for businesses.

But it’s much more than just names and phone numbers!

นี้ CRM software helps sales teams keep track of all their customer data in one place.

Imagine a notebook where you can jot down everything about your customers – who they are, what they like, and even when you last spoke to them.

Freshsales does all that and more! It helps you manage deals, send emails, and even สร้าง calls, all while keeping your information safe with a special “ray ID.

Basically, Freshsales helps businesses build strong relationships with their customers and sell more effectively.

Who Created Freshsales CRM?

เฟรชเซลส์ CRM ถูกสร้างขึ้นโดย กิริช มัทรุบูธัม, founder of Freshworks.

He started the company in 2010 with a vision to make customer engagement software that was both powerful and easy to use.

Freshworks focuses on providing solutions for businesses of all sizes.

Freshsales is specifically designed to help small and medium-sized businesses manage their sales activities.

You can easily test it out with their free trial and create a new account in minutes.

Top Benefits of Freshsales CRM

• เพิ่มยอดขายของคุณ: Freshsales helps you organize your sales process and track deals so everything runs smoothly. This means you can close more deals and make more money.
• ลูกค้าพึงพอใจ: With Freshsales, you can give your customers the attention they deserve. Please keep track of their preferences and past interactions to provide personalized service. Happy customers are more likely to stick in around!
• Work smarter, not harder: Freshsales automates repetitive tasks like sending emails and updating contact information. This frees up your time to focus on building relationships with customers.
• Excellent value: Freshsales offers a range of plans to fit different budgets, making it an exceptional value for businesses of all sizes. You can even try it out for free without requiring a credit card.
• One big happy family: Freshsales plays well with other Freshworks products. This means you can connect your sales, marketing, and customer support tools for a seamless workflow.
• ใช้งานง่าย: Freshsales is designed with users in mind. Its intuitive interface makes it so easy to navigate and find the information you need. You’ll be up and running in no time!
• พัฒนาอย่างต่อเนื่อง: The Freshsales team is constantly adding new features & improvements based on feedback from customers like you. Check their site for the latest updates.

คุณสมบัติเด่น

Freshsales is a great tool for sales teams.

It helps businesses manage customer data and close deals faster.

This software is easy to use and offers excellent value.

It connects sales and marketing in one place.

You can try a free trial to see how it works for your site.

1. Emails

You can send and track emails easily.

The platform helps you respond to leads in a few seconds.

It shows if customers open your messages.

You can manage contacts directly from your จดหมายเข้า.

It makes sales activities smooth and keeps your team connected without leaving the browser.

2. การทำงานอัตโนมัติของเวิร์กโฟลว์

This feature saves time by doing tasks for you.

It handles data entry and assigns leads automatically.

You can set it up to verify information so your site properly organizes everything.

It reduces waiting time for your team.

อัตโนมัติ helps medium sized businesses focus on selling, not boring work.

3. Deals

You can see all your deals in a clear view.

It helps you track how much money you might make.

You can move deals to new stages quickly.

The software updates deal info so you don’t have to.

It is great for managing sales teams and hitting goals.

4. Sales Sequences

Sales sequences help you stay in touch with people.

You can build a schedule to send messages automatically.

It ensures you never forget a follow-up date.

This tool helps you build a strong connection with new customers.

It keeps your process organized and consistent every day.

5. Web Forms

Web forms capture visitor info from your website.

When a person fills it out, they become a lead ทันที.

The system is verifying the data to ensure it is real.

It is like a verification successful waiting message that confirms you have a new account to talk to.

6. Smart AI Agents

These agents work like a smart human helper.

They can chat with visitors on your site.

They answer questions and collect data 24/7.

This adds extra ความปลอดภัย and speed to your service.

It feels like having a real person there to review needs and help users immediately.

7. FreddyAI Co-Pilot

Freddy AI is your personal assistant.

It gives you smart tips to win more business.

It looks at your customer relationship management data to find the best steps.

It helps you write better emails and predict sales.

This feature brings powerful AI right to your daily tasks.

8. Wide Marketplace

You can connect many add ons to your account.

It integrates with other Freshworks products and tools you already use.

The connection is simple and quick.

You can find apps for billing, calling, or marketing.

This makes the platform flexible for any specific need you have.

9. Freshdesk OMNI

This connects support and sales together.

You can see if a customer has a problem before you call.

It shares customer data between teams.

No credit card required to test this integration.

It creates a full picture of your clients.

Even with a Ray ID check, data flows smoothly.

ความละเอียด

ข้อดีและข้อเสีย

Understanding the strengths & weaknesses of a CRM is crucial before investing in it.

Here’s a comprehensive look at what makes Freshsales shine and where it might fall short.

ทางเลือกอื่นนอกเหนือจาก Freshsales CRM

Freshsales CRM Compared

Personal Experience with Freshsales CRM

My team recently adopted Freshsales CRM to streamline our sales process and improve customer engagement.

We were looking for a solution that would help us organize our contacts, track deals effectively, and automate some of our routine tasks.

Freshsales delivered on all fronts!

Here’s how Freshsales helped us achieve our goals:

• Organized chaos: We were able to consolidate all our customer ข้อมูล into Freshsales, eliminating the need for multiple spreadsheets and documents. This centralized system made it much easier to find the information we needed when we needed it.
• Boosted productivity: Workflow automation features allowed us to automate tasks like lead assignments and follow-up emails. This freed up our team to focused on more strategic activities, like building relationships and closing deals.
• การสื่อสารที่ดีขึ้น: Freshsales facilitated better communication within our team. We could easily collaborate on deals, share notes, and track progress, ensuring everyone was on the same page.
• Enhanced customer experience: By having a complete view of our customers’ interactions and preferences, we were able to personalize our communication and provide better support. This led to increased customer satisfaction & loyalty.
• Closed more deals: With a clear view of our sales pipeline and automated follow-ups, we were able to track deals more effectively and identify opportunities for improvement. This resulted in a noticeable increase in our closed deals.
• Contact management: Easily organize and segment contacts for targeted การเผยแพร่.
• Deal tracking: Visualize and manage your sales pipeline with ease.
• Workflow automation: Automate repetitive tasks & save time.
• Email integration: Connect your email and manage communication within the platform.
• การรายงานและการวิเคราะห์: Track key metrics and gain insights into your sales performance.
• แอปมือถือ: Access your CRM data and manage your sales activities on the go.

ข้อคิดส่งท้าย

Freshsales CRM is a great tool to help you sell smarter, not harder.

It’s easy to use, has tons of helpful features, and won’t break the bank.

We used it to get organized, talk to customers better, and close more deals.

While it might not be perfect for everyone, Freshsales is a solid choice for businesses who want a user-friendly and affordable CRM to boost their sales.

Ready to give it a try? Sign up for a free trial and see the difference Freshsales can make for your business!

Be sure to improve your sales process and delight your customers.

Start your Freshsales journey today!

ถาม บ่อย ๆ

More Facts about Freshsales

• ใช้งานง่าย: Most people find Freshsales very simple to learn. While some feel it has too many buttons, it is designed to help you get started quickly.
• Highly Rated: Users really like this software. It earns a high 4.5 out of 5 stars on popular review sites like G2 and Capterra.
• Smart AI Help: A robot helper named Freddy AI reviews your leads and tells you which are most likely to buy. It even warns you if a deal might fail.
• See Your Progress: It uses a “Kanban board,” a visual way to see your sales progress like sticky notes on a wall.
• All-in-One Talk: Call, email, ข้อความ, or chat with customers right inside the app. It puts all your messages in one place so you don’t lose them.
• Customer History provides a 360-degree view of every customer. This means you can see a timeline of every chat or email you’ve ever had with them.
• Lots of Connections: You can connect it to over 1,200 other tools like Google, Zoom, and Slack. It also works perfectly with other Freshworks tools.
• Works on Phones: There is an app for both iPhone and Android. You can even use it when you don’t have internet to log your phone calls.
• ลองใช้ก่อนซื้อ: You can try every single feature for free for 21 days to see if you like it.
• Good for Small Budgets: It is built for small and medium businesses. It offers a free plan for up to 3 users and paid plans starting at $11 or $15 per user per month.
• Custom Reports: It comes with about a dozen reports that show how your team is doing. You can change these reports to show exactly what you want to see.
• Always There to Help: If you have a problem, they offer help through chat, email, or phone 24 hours a day, five days a week.
• Big Company: Freshsales started in 2016. Today, more than 67,000 businesses worldwide use tools from the Freshworks family.