Atera против N-able: лучшая платформа для управления ИТ в 2025 году?

Победитель

4.8

• ИТ-автопилот
• ИИ-второй пилот
• РММ
• Управление обновлениями
• Начисление оплаты
• Доступна бесплатная пробная версия.
• Платные тарифные планы от 129 долларов в месяц.

ПОПРОБУЙТЕ СЕЙЧАС

Второе место

4.0

• Управление конечными точками
• Управление обновлениями
• Удаленный доступ
• инструменты безопасности
• Резервная защита
• Доступна бесплатная пробная версия.
• Возможно составление индивидуального предложения.

ПОПРОБУЙТЕ СЕЙЧАС

Are you an IT pro struggling with too many tasks?

Or perhaps your end-users require constant assistance?

It’s a real pain when simple issues eat up your day.

We know you want to work smarter, not harder, especially with all the new technology available.

This article compares Atera vs N-able to help you determine which one best suits your needs.

Get ready to see which platform truly leads the way in intelligent automation.

Читайте дальше, чтобы узнать больше!

Обзор

We took a close look at both Atera and N-able.

We tested their features, especially their инструменты искусственного интеллекта.

This helped us see how they stack up.

Now, let’s compare them to help you choose the best one.

Considering Atera’s focus on AI and its unique “pay-per-technician” model:

4.8из 5

Готовы узнать, как передовые технологии искусственного интеллекта от Atera могут преобразовать ваши ИТ-операции и сэкономить ваши деньги? Присоединяйтесь к тысячам компаний, которые уже получают от этого выгоду.

Цены: Есть бесплатный тариф. Платный тариф начинается от 129 долларов в месяц.

Основные характеристики:

• Автономные ИТ
• Агенты искусственного интеллекта и удаленный мониторинг
• Бесперебойное управление обновлениями
• «Умная система продажи билетов» и служба поддержки

Попробуйте Atera бесплатно ПРОЧИТАТЬ ПОЛНЫЙ ОБЗОР

4из 5

Ready to scale your IT operations with comprehensive features and proven reliability? Join the thousands of MSPs using N-able. Click now to see how N-able can empower your бизнес!

Цены: Возможно составление индивидуального предложения.

Основные характеристики:

• Автоматизированное управление обновлениями
• Remote Monitoring & Management (RMM)
• Интегрированный Безопасность Инструменты

Попробуйте N-able бесплатно

Что такое Атера?

Atera is a super smart управление ИТ платформа.

Think of it as a single tool that helps IT pros and managed service providers (MSPs) handle everything.

It brings together monitoring, helpdesk, and automation.

Atera is cloud-based, allowing you to work from anywhere.

It’s built to make your IT job easier and faster.

Наше мнение

Оцените возможности Atera сами! Присоединяйтесь к более чем 13 000 клиентов в более чем 120 странах. Сократите стоимость билетов на 35% с помощью AI Copilot.

Попробуйте Atera бесплатно ПРОЧИТАТЬ ПОЛНЫЙ ОБЗОР АЛЬТЕРНАТИВЫ ATERA

Основные преимущества

• Повысьте производительность команды в среднем на 11-13 часов в неделю.
• Достичь 97%-ного показателя успешности установки обновлений для защищенных систем.
• С легкостью обрабатывайте 6 миллионов устройств.
• Создавайте сценарии с помощью AI Copilot с точностью до 90%.
• Обрабатывайте 50% заявок автоматически.

Попробуйте Atera бесплатно

Цены

Атера предлагает бесплатную пробную версию и различные варианты ценообразования.Вот подробная информация:

• План MSP Pro: от 129 долларов в месяц
• План развития MSP: 179 долларов в месяц
• План электроснабжения MSP: 209 долларов в месяц
• План сверхдержавы MSP: Для уточнения цен свяжитесь с нами.
• Профессиональный план ИТ-отдела: от 149 долларов в месяц
• План работы экспертов ИТ-отдела: 189 долларов в месяц
• Генеральный план развития ИТ-отдела: 219 долларов в месяц
• Корпоративный план ИТ-отдела: Для уточнения цен свяжитесь с нами.

Плюсы

• Единая стоимость, неограниченное количество устройств.
• Искусственный интеллект кардинально меняет правила игры.
• Удобный и простой в настройке.
• Отличная круглосуточная поддержка клиентов.

Минусы

• Некоторые пользователи хотят более глубокой интеграции.
• Мобильные приложения могли бы получить больше функций.
• Для освоения расширенных функций может потребоваться некоторое время.

Попробуйте Atera бесплатно

What is N-able?

N-able is another big name in IT management.

It offers a wide range of tools for MSPs and IT departments.

N-able helps you watch over computers, keep them safe, and fix problems.

It’s built for managing many устройства and complex networks.

They offer a range of products that work together.

Наше мнение

N-able заслуживает высокой оценки за мощные решения в области RMM и безопасности. Она помогает MSP эффективно управлять разнообразными ИТ-средами, хотя некоторые аспекты можно было бы улучшить.

Попробуйте N-able бесплатно

Основные преимущества

• Комплексное управление рисками и предотвращением катастроф: Полный дистанционный мониторинг.
• Расширенные функции безопасности: Защита от киберугроз.
• Управление обновлениями: Поддерживайте все программное обеспечение в актуальном состоянии.
• Резервное копирование и восстановление: Легко защитить данные клиентов.
• Инструменты для создания отчетов: Получите представление о состоянии ИТ-инфраструктуры.
• Автоматизация: Оптимизируйте рутинные ИТ-задачи.

Попробуйте N-able бесплатно

Цены

• Доступна бесплатная пробная версия.
• У публики нет фиксированной цены.
• Возможно составление индивидуального предложения.

Плюсы

• Предлагает множество вариантов продукции.
• Функции безопасности на высоком уровне.
• Установка обновлений — надёжный процесс.
• Подходит для MSP-компаний различного размера.

Минусы

• Интерфейс может показаться устаревшим.
• Некоторые функции нуждаются в доработке.
• Служба поддержки иногда работает медленно.

Попробуйте N-able бесплатно

Сравнение характеристик

Comparing IT management platforms is key to finding the right fit for your business needs.

We’ll now examine specific features side by side to help you make an informed decision.

This way, you can see which solution truly helps your IT professionals and IT teams excel.

1. Функции ИИ

• Атера: Pioneers in Автономный IT with AI embedded in everything. Their AI Copilot acts like a right hand for technicians, summarizing tickets and generating scripts. The IT Autopilot is a unique end-to-end solution for end-users, providing 24/7 support without technician involvement, helping to automate tasks and respond to common issues autonomously. This is a real game changer for modern IT.
• N-способный: Offers AI-powered solutions, primarily within their security and automation tools. While strong in automating traditional tasks, their AI capabilities are more focused on enhancing existing functionalities rather than providing a fully автономный user experience like Atera’s IT Autopilot.

2. Функции автоматизации

• Атера offers powerful and first-of-its-kind automation features. You can create detailed automation profiles for управление обновлениями, software deployment, disk cleanups, and more. Their AI-driven scripting tool also helps automate tasks. quickly
• N-способный: Provides robust automation through its N-central platform and RMM. Users can set up automated tasks for maintenance, patching, and script deployment. It’s highly capable but may require more manual setup for complex workflows compared to Atera’s AI-driven approach.

3. Функции безопасности

• Атера: Focuses on a proactive approach to security. They offer real-time monitoring, alerts for potential issues, and automated patch management to maintain system security. Data backup capabilities are available, and the platform adheres to high security standards with data encrypted at rest and in transit.
• N-способный: Has a strong, dedicated security features suite, including Endpoint Detection and Response (EDR), DNS filtering, and email security. Their comprehensive approach aims to provide robust protection across the entire IT infrastructure. They also offer advanced data backup and disaster recovery.

4. Управление услугами

• Атера offers an all-in-one platform for service management. This includes an integrated ticketing system and a customer portal where customers can open, manage, and respond to support tickets. This streamlines processes for IT teams and improves customer experience.
• N-способный: Provides strong service management capabilities, particularly through its RMM and Professional Services Automation (PSA) integrations. While effective, setting up and optimizing these workflows can sometimes involve more steps across different modules.

5. Управление активами

• Атера: Simplifies asset management by automatically scanning networks for connected devices and providing detailed information. It provides IT professionals with a single pane of glass view to efficiently track, manage, and аудит assets, thereby reducing manual effort.
• N-способный: Offers comprehensive asset management through its RMM solutions. It fetches detailed information on devices, software, and SaaS applications. While effective, the data is typically viewed within the specific RMM product.

6. Pricing and Cost Effectiveness

• Атера: Uses a “pay-per-technician” pricing model. This can be cost-effective for organizations with many devices but fewer technicians, as there are no hidden fees for adding more endpoints. Pricing is transparent, making it easier to predict costs.
• N-способный: Employs a modular pricing structure, often based on the number of devices or specific products used. This can make the overall cost less predictable. While flexible, it may require more careful calculation to ensure it’s a cost-effective solution for your specific scale and business needs.

7. Поддержка и обучение

• Атера: Provides 24/7 support that aims to respond quickly, often within seconds for chat. They also offer self-help resources like an extensive knowledge base, webinars, and boot camps. Atera users frequently praise their responsive support.
• N-способный: Offers various support tiers, with higher tiers providing more direct access and quicker response times. They also have a large community forum and training resources. Some users have reported that support varies depending on the product and subscription level.

8. Operational Efficiency

• Атера: With its AI-powered features, including IT Autopilot and AI Copilot, Atera significantly enhances operational efficiency. It helps automate tasks, reduces manual workload, and aims to resolve issues faster, leading to improved IT processes and overall performance for IT teams.
• N-способный: Enhances operational efficiency through its strong automation, remote management, and integrated toolset. It helps streamline processes like patch management and monitoring. However, its efficiency gains are more reliant on careful configuration by IT professionals.

9. Marketing and Sales Materials

• Атера: Provides resources and insights into how to leverage its platform’s unique features, especially its AI, to improve marketing and sales materials. This helps MSPs articulate the value of autonomous IT to potential customers.
• N-способный: Offers a wealth of sales materials and guidance for its partners. These resources are designed to help MSPs present N-able’s broad product portfolio and demonstrate its value in managing various IT aspects.

На что обращать внимание при выборе платформы управления ИТ?

When looking for the perfect IT management platform, it’s more than just features.

You need a tool that fits your team like a glove.

Here’s what else to keep in mind:

• Простота использования: Is the platform intuitive for your team? A simple interface means faster adoption and reduced training requirements. If it’s hard to learn, it won’t be used well.
• Масштабируемость: Can the platform grow with your business? You don’t want to switch platforms every few years. Look for one that handles more users and devices as you expand.
• Интеграции: Does it play well with your existing tools? Seamless integration with other software you already use is crucial for smooth workflows.
• Поддержка поставщика: How good is their customer service? Fast and helpful support is crucial when you encounter problems. Check their review and what customers say.
• Мобильный доступ: Can You Manage IT on the Go? A good mobile app or web interface is key for busy it professionals.
• Отчетность &Аналитика: Does it give you useful data? Strong reporting enables you to understand your IT infrastructure and make more informed decisions.
• Внедрение пользователями: Will Your Team Actually Use It? Features are great, but only if they are used regularly. Consider who will be using the tool on a daily basis.
• Обеспечение перспектив на будущее: Does the vendor invest in new technology, especially AI? Choosing a platform that evolves means you stay ahead of the curve. This means waiting for a suitable solution that meets your needs.

Окончательный вердикт

After closely examining both Atera and N-able, we chose Atera. Why?

Atera truly stands out with its AI features.

The IT Autopilot enables end-users to access support 24/7 without needing a technician, which is a significant step forward for IT.

Their AI Copilot also makes technicians’ lives easier.

This focus on intelligent automation and autonomous IT makes Atera a game-changer.

They also offer clear, predictable pricing, and their platform provides a great solution for managing clients’ hardware and servers.

The intuitive dashboard and network discovery are key features that, combined with secure удаленный доступ, make remote monitoring a seamless part of your daily workflow.

If you want to boost your team’s efficiency and provide your end-users with excellent support, Atera is the way to go in 2025.

We’ve done the research, so you don’t have to!

Попробуйте Atera бесплатно ПРОЧИТАТЬ ПОЛНЫЙ ОБЗОР

Попробуйте N-able бесплатно

Часто задаваемые вопросы

What is Autonomous IT?

Autonomous IT utilizes AI to manage and resolve IT issues automatically, often without requiring human intervention. Atera’s IT Autopilot is a key example, providing 24/7 self-service for end-users.

How does AI Copilot help technicians?

AI Copilot acts as a smart assistant for IT technicians. It can summarize support tickets, suggest solutions, and even assist in writing scripts, making their work faster and more efficient.

Is Atera suitable for large organizations?

Yes, Atera is an enterprise-grade software designed to manage a large number of devices. Its pay-per-technician model makes it scalable and cost-effective for growing IT departments without increasing headcount.

What is the main difference in pricing models?

Atera employs a “pay-per-technician” model with unlimited devices, which can provide a more predictable cost structure. N-able typically uses a modular, per-device or per-product pricing structure, which can vary more.

Does N-able offer strong security features?

Yes, N-able provides a robust suite of security features. This includes advanced Endpoint Detection and Response (EDR), patch management, and comprehensive data backup solutions to protect the IT infrastructure.