Your IT team needs the best tools to shine, right?
However, choosing an AI Platform for Gestão de TI Tome is AI-powered for narratives beyond slides. Slidesgo offers static templates for PowerPoint and Google Slides.
Do you want the right fit, but are overwhelmed by all the tech talk?
It takes too much time.
What if you pick the wrong one, and it slows everything down?
Don’t worry. This guide cuts through the noise.
We compare Atera vs NinjaOne, highlighting their strengths and weaknesses.
By the end, you’ll know exactly which platform is your ideal choice for 2025.
Visão geral
We’ve put both Atera and NinjaOne through their paces.
Our goal was to see how they truly stack up in the real world and keep up with the AI advancement, revolution, or development.
We focused on what matters most to IT managers like you.
This helped us get honest results for this comparison.
Ready to see how Atera’s cutting-edge AI can transform your IT operations and save you money? Join the 1000s of businesses already benefiting.
Preços: It has a free plan. Paid plan starts at $129/month
Principais características:
- Autonomous IT
- AI Agents & Remote Monitoring
- Seamless Patch Management
- Smart Ticketing & Helpdesk
See how NinjaOne can simplify your IT operations. Learn more about NinjaOne today!
Preços: It has a free trial. However, it lacks transparent pricing.
Principais características:
- Endpoint Monitoring
- IT Automation
- Robust Patch Management
What is Atera?
Let’s talk about Atera. It’s a powerhouse for IT teams.
Think of it as a single tool that does a lot and introduces Autonomous IT.
It helps you keep an eye on all your computers and networks.
It also helps manage your helpdesk and projects.
It’s an all-in-one platform designed to simplify your IT life.
Everything with AI woven into its core, and the cherry on top of the ice cream is that AI is deeply embedded into every layer.
Nossa opinião
Experimente a Atera! Junte-se a mais de 13.000 clientes em mais de 120 países. Reduza os tickets em 35% com o Copiloto de IA.
Principais benefícios
- Aumente a produtividade da equipe em 11 a 13 horas por semana, em média.
- Obtenha uma taxa de sucesso de patch de 97% para sistemas seguros.
- Lide com 6 milhões de dispositivos com facilidade.
- Gere scripts com o AI Copilot com 90% de precisão.
- Resolva 50% dos tickets automaticamente.
Preços
Retirar oferece um teste gratuito e uma variedade de opções de preços. Aqui está a análise:
- Plano MSP Pro: A partir de US$ 129 por mês
- Plano de crescimento do MSP: US$ 179/mês
- Plano de energia MSP: US$ 209 por mês
- Plano de Superpotência do MSP: Entre em contato para saber os preços.
- Plano Profissional do Departamento de TI: Começa em US$ 149/mês
- Plano de Especialista do Departamento de TI: US$ 189/mês
- Plano Diretor do Departamento de TI: US$ 219/mês
- Plano Empresarial do Departamento de TI: Entre em contato para saber os preços.
Prós
Contras
What is NinjaOne?
Let’s look at NinjaOne. It’s a well-known name in IT device management.
This tool helps you keep tabs on all your computers and servers.
It’s also really good at automating tasks.
Think of it as a central hub for all your gerenciamento de endpoint.
It makes sure your systems are always running smoothly and securely.
Principais benefícios
- Controle Centralizado: Gerencie todos os dispositivos de um único local.
- Automação poderosa: Automatize tarefas para economizar horas.
- Aplicação de patches confiável: Mantenha os sistemas atualizados e seguros.
- Acesso remoto rápido: Imediatamente conectar-se aos dispositivos do usuário.
- Excelente suporte: Obtenha ajuda rápida quando precisar.
- Rastreamento de garantia: Acompanhe 100% das garantias do seu dispositivo.
Preços
- Teste gratuito disponível
- Não há preço fixo público.
- Entre em contato para obter um orçamento personalizado.
Prós
Contras
Comparação de recursos
Here, we dive deep into a detailed feature comparison.
We compare how Atera and NinjaOne handle key IT tasks.
Discover which management platform best meets your team’s needs.
1. Recursos de IA
- Atera: It stands out with AI agents. These agents can create scripts from simple texto. This makes complex tasks easy. Its AI helps resolve many tickets automatically.
- NinjaOne: It focuses on advanced IT automation. While it has powerful scripting, it does not explicitly feature AI agents that generate scripts from natural language like Atera.
2. RMM
- Atera: This RMM platform offers robust remote monitoring and management capabilities. It gives real-time alerts across various operating systems, including Windows, Mac, and Linux devices. It helps managed service providers stay proactive. Atera users often praise its comprehensive view.
- NinjaOne: NinjaOne offers robust remote monitoring and management. It gives real-time visibility for all your endpoints. This helps with endpoint segurança across your network. It’s considered one of the top rmm tools.
3. Remote Access
- Atera: You can remotely monitor dispositivos with ease. It has 4 different tools for remote monitoring + Advanced integrations with more unique business cases (for example Splashtop SOS)
These collaboration tools are very helpful.
- NinjaOne: It provides quick, one-click remote control. You get multi-screen support. The connection adjusts for the best speed. It’s known for its fast user interface.
4. IT Automation
- Retirar utilizes smart AI agents to make automation faster than ever before . They can write scripts and command lines from simple words. This helps automate many tasks. It frees up your team for strategic initiatives. When you are in the verification successful waiting area and the task is completed, automation runs smoothly.
- NinjaOne: It has a strong automation suite. You can automate many repetitive tasks. This includes installing software and system checks. It supports different scripting languages.
5. Asset Management
- Atera: Their unique network discovery tool seamlessly integrates with their RMM to automatically detect and catalog devices on your workgroup network. It finds all connected devices automatically. You get detailed information about each asset. This is a crucial feature comparison point.
- NinjaOne provides real-time dados on your endpoint devices. This includes their health and performance. It has more advanced features for asset tracking.
6. Ticketing/Helpdesk
- Atera: It has a full ticketing system. It utilizes AI to assist in ticket management. Workflows are automatic. You get a customer portal for easy help. This makes it a cost-effective and feature-rich solution.
- NinjaOne: It don’t have an own ticketing system. They partnered with Halo PSA to offer ticketing solution. Some users want more deep integration options with other solutions.
7. Patch Management
- Atera: This tool automates patches for your operating systems. It also handles software management for many third-party apps. It boasts a 97% patch success rate. Atera reviews frequently highlight its reliable patching capabilities.
- NinjaOne: It offers automated software deployment. This works for OS and third-party apps. You get fine control over how updates are handled.
8. Device Management
- Atera: Its pricing model allows for unlimited device onboarding. You pay per technician, not per device. This gives you great control over many operating systems. It stands out when compared to NinjaOne.
- NinjaOne: It offers strong mobile device management. You can manage devices from a single central location. It focuses on endpoint security for all your devices. It has many third-party integrations.
9. Customer Support
- Atera: It offers 24/7 support. You can get help through live chat or email. Many Atera reviews praise their technical support team. They have a deep knowledge base to help you.
- NinjaOne: It provides responsive support too. They have a dedicated team ready to help. You can reach them via chat and email. They also offer 24/7 multilingual support.
What to Look For When Choosing an IT Management Platform?
Here are key things to consider:
- Pricing Model: Does it align with your budget and growth goals?
- Facilidade de uso: Is the user interface simple and clear?
- Automation power: Can it handle many tasks on its own?
- AI readiness: Does the product already provide AI solutions to simple IT problems?
- Acesso remoto: Is it easy to connect to devices from a distance?
- Support for devices: Does it work with all your operating systems?
- Suporte ao cliente: Do they offer help when you need it?
- Integration options: Can it integrate with your other tools and third-party apps?
- Security features: Does it protect your data and network?
- Escalabilidade: Can it grow as your negócios grows?
Veredicto final
After examining everything closely, our pick is Retirar.
Atera is the first and only Agentic AI platform for IT management
We truly believe it’s the better choice for most IT managers.
Its pricing model per technician + smart AI features that simplify IT for everyone makes them outstanding.
You pay per technician, which means you can manage an unlimited number of devices.
This makes it very cost-effective. Our deep dive helped you verify all the facts.
We want you to feel confident before proceeding with your decision.
Atera’s smart AI features is already here to help your team work faster.
This means better response times for your users. It also offers solid security features.
We put both tools to the test. This review aims to give you the truth.
We help you respond to your IT needs with the best tools.
This strong connection to your business needs is why we recommend Atera for completing your RMM tools search.
Perguntas frequentes
What kind of documentation does Atera offer?
Atera provides comprehensive documentation within its platform. This includes a knowledge base for self-help, user articles, and tools for managing IT asset records. It helps organize your entire infrastructure.
How easy is the setup process for Atera and NinjaOne?
Both platforms offer guided setup. Atera is recognized for its quick onboarding and intuitive user interface. NinjaOne also aims for a straightforward setup, but can have a steeper learning curve for more advanced features.
Can I integrate almost anything with these platforms?
Both offer strong third-party integrations and APIs. Atera uses Zapier for connecting to almost anything. NinjaOne also has many integration options with popular tools.
Do they offer tools for network security?
Yes, both platforms include features that boost network security. They provide endpoint protection, patch management, and monitoring. This helps secure your entire infrastructure and keeps you informed of risks.
What are their response times for support?
Both have good customer support. Atera offers 24/7 support. NinjaOne is also very responsive via chat and email. User reviews mention that both provide helpful assistance.
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