Atera vs SyncroMSP: Which IT Manager is Best for You in 2025

우승자

4.8

• IT 자동 조종
• AI 조종사
• RMM
• 패치 관리
• 티켓팅
• 무료 체험 가능
• 월 $129부터 시작하는 유료 플랜

지금 시도해보세요

준우승

4.0

• Integrated RMM/PSA
• Unlimited RMM agents
• Smart Ticket Management
• Powerful Scripting Engine
• Native AI Capabilities
• 무료 체험 가능
• 월 $129부터 시작하는 유료 플랜

지금 시도해보세요

올바른 것을 선택하다 IT 관리 tool is tough, isn’t it?

You need a platform that handles daily tasks but also makes your work smarter.

Without the right fit, you spend too much time on repetitive jobs.

This slows things down and keeps you from focusing on bigger goals.

But what if a tool could actually think for you?

What if it could automate chores or help solve problems with AI?

This article will dive deep into Atera vs SyncroMSP.

We’ll explore their smart features, like AI automation, to help you pick the best IT manager for your team.

Let’s find the platform that makes your life easier and your IT run smoother!

개요

To bring you the clearest picture, we didn’t just look at features on paper.

We deeply explored both Atera and SyncroMSP, testing how they handle real-world IT tasks.

This hands-on approach enables us to demonstrate exactly what each platform has to offer.

4.85점 만점에

Ready to see how Atera’s cutting-edge AI can transform your IT operations and save you money? Join the 1000s of businesses already benefiting.

가격: It has a free plan. Paid plan starts at $129/month

주요 특징:

• Autonomous IT
• AI Agents & Remote Monitoring
• Seamless Patch Management
• Smart Ticketing & Helpdesk

Atera를 무료로 사용해 보세요 전체 리뷰 읽기

45점 만점에

Streamline your IT with SyncroMSP’s all-in-one platform. Get integrated RMM, PSA, and smart ticketing for seamless operations. Start your free trial today!

가격: It has a free plan. Paid plan starts at $129/month

주요 특징:

• Integrated RMM & PSA
• Unlimited RMM agents
• Smart Ticket Management

SyncroMSP를 무료로 사용해 보세요

What is Atera?

So, what exactly is Atera? Think of it as a smart, all-in-one toolkit for your IT needs.

It’s designed to help you manage computers, fix problems, and generally keep your tech running smoothly.

우리의 견해

Atera를 직접 경험해 보세요! 120개국 이상 13,000명 이상의 고객과 함께하세요. AI Copilot으로 티켓 비용을 35% 절감하세요.

Atera를 무료로 사용해 보세요 전체 리뷰 읽기 아테라 대안

주요 이점

• 매주 평균 11~13시간씩 팀 생산성이 향상됩니다.
• 보안 시스템의 패치 성공률을 97% 달성합니다.
• 600만 개의 기기를 손쉽게 처리하세요.
• AI Copilot으로 90% 정확도의 스크립트를 생성하세요.
• 티켓의 50%를 자동으로 해결합니다.

Atera를 무료로 사용해 보세요

가격

테이크아웃 무료 체험판과 다양한 가격 옵션을 제공합니다.. 세부 내용은 다음과 같습니다.

• MSP Pro 플랜: 월 129달러부터 시작
• MSP 성장 계획: 월 179달러
• MSP 전원 계획: 월 209달러
• MSP 초강대국 계획: 가격은 문의하세요.
• IT 부서 전문가 계획: 월 149달러부터 시작
• IT 부서 전문가 계획: 월 189달러
• IT 부서 총괄 계획: 월 219달러
• IT 부서 기업 계획: 가격은 문의하세요.

장점

• 단일 비용, 무제한 장치.
• AI 에이전트는 게임 체인저입니다.
• 사용하기 쉽고 설정이 쉽습니다.
• 24시간 연중무휴 우수한 고객 지원.

단점

• 일부 사용자는 더욱 심층적인 통합을 원합니다.
• 모바일 앱의 기능이 더 많아질 수 있다.
• 고급 기능을 사용하려면 학습 곡선이 필요할 수 있습니다.

Atera를 무료로 사용해 보세요

What is SyncroMSP?

What is SyncroMSP all about?

It’s your complete toolkit, made for IT managers and service providers. 

This platform brings together everything you need, from managing 장치 to handling customer requests.

It’s designed to simplify your daily work.

우리의 견해

SyncroMSP는 합리적인 가격의 올인원 솔루션으로 좋은 평가를 받고 있습니다. 합리적인 가격을 선호하는 중소 규모 MSP에게 적합한 솔루션입니다.

SyncroMSP를 무료로 사용해 보세요

주요 이점

• 올인원 도구: RMM, PSA, 원격 접속.
• 기술별 가격: 성장하는 팀에 적합한 저렴한 가격입니다.
• 통합 청구: 청구 프로세스를 간소화합니다.
• 스크립팅 엔진: 복잡한 작업을 쉽게 자동화하세요.
• 내장 티켓팅: 헬프 데스크 요청을 관리합니다.
• 좋은 커뮤니티: 다른 사용자로부터 도움을 받으세요.

SyncroMSP를 무료로 사용해 보세요

가격

• 핵심 플랜: 사용자당 월 129달러.
• 팀 플랜: 사용자당 월 179달러.

장점

• 가격 책정은 매우 간단합니다.
• 모든 기능이 포함되어 있습니다.
• 소규모 MSP에 적합합니다.
• 강력한 원격 접근.

단점

• 인터페이스가 오래되었다고 느껴질 수 있습니다.
• 확장성이 문제가 될 수 있습니다.
• 일부 기능은 깊이가 부족합니다.

SyncroMSP를 무료로 사용해 보세요

기능 비교

Let’s dive into the core features of Atera and SyncroMSP.

We’ll compare how each platform handles crucial IT tasks, helping you determine which one best fits your needs.

1. AI Capabilities

Both platforms use AI to make your work easier, but they do it in slightly different ways.

• Atera: Focuses on 자발적인 IT with its IT Autopilot and AI Copilot. IT Autopilot can resolve up to 40% of routine tasks autonomously, like password resets. AI Copilot assists technicians with script generation and summarizing remote sessions, aiming for a response time of 0.1 seconds.
• SyncroMSP: Offers native AI capabilities primarily through Smart Ticket Management. This includes AI Ticket Classification (categorizing tickets into 45+ categories), Smart Ticket Search, and Ticket Sentiment Analysis to prioritize issues. Syncro offers Guided Ticket Resolution with human-approved checklists.

2. Monitoring

Keeping an eye on your systems is key. Both tools offer robust monitoring, but their strengths vary.

• Atera: Provides real-time monitoring for network infrastructure, servers, and endpoint devices. It uses threshold-based alerts for CPU usage, disk space, and network activity. It also offers Network Discovery, which scans and lists all assets.
• SyncroMSP: Offers continuous system monitoring with real-time alerts. It tracks activity, network devices, and can monitor disk usage. Syncro also has a Network Discovery solution to streamline operations.

3. Remote Access

When something goes wrong, you need quick access to information. Both platforms offer 원격 접속, but the user experience may vary.

• Atera: Offers robust remote access tools, including integrations with 애니데스크 and TeamViewer. You can access multiple screens, transfer files, and control devices even when the system is unattended. They emphasize secure remote sessions with TLS and 256-bit AES encryption.
• SyncroMSP: Includes a free Splashtop license for one-click remote sessions. It provides various background tools, such as Event Viewer and PowerShell access. Some users note that its native remote tool can be less robust than third-party integrations, and its multi-monitor support might require switching screens.

4. Patch Management

Keeping software up to date is vital for 보안. Both offer automated 패치 관리.

• Atera: Provides automated patch management for Windows, 스코틀랜드 사람, and Linux. It allows for customizable patching policies and offers a 97% patch success rate. You can schedule deployments and test patches before rolling them out.
• SyncroMSP: Detects missing patches and pushes out OS and third-party application updates. You can schedule patches and use its scripting engine for automation. Syncro’s patch management is generally well-regarded for its functionality.

5. Ease of Use & Dashboard

How easy are these tools to navigate and use on a daily basis? The dashboard experience plays a big role.

• Atera: Known for its user-friendly interface and ease of use. Its dashboard provides a clean, unified view of your IT environment. Many users find it easy to set up and get started quickly.
• 싱크로MSP also aims for ease of use and is highly rated. However, some users mention that its dashboard could benefit from more customization options and that its interface might feel less modern compared to Atera.

6. Scripting & Automation

Automating repetitive tasks saves a lot of time. Both platforms offer strong scripting capabilities.

• Atera: Features a powerful scripting tool that can generate scripts from natural language queries using its AI. These scripts can then be integrated into automation profiles. It helps automate tasks like system updates and temporary file deletion.
• SyncroMSP: Boasts a robust scripting engine supporting PowerShell, VBScript, 스코틀랜드 사람, and batch scripting. Syncro offers a community script library with hundreds of ready-to-go scripts. You can customize and automate workflows extensively by activating scripts through ticket automations.

7. Pricing Model/Value

Understanding the pricing model is crucial for long-term value.

• 테이크아웃 uses a per-technician pricing model, meaning you pay a flat fee per technician, regardless of the number of endpoints managed. This offers predictable costs and can be very cost-effective for growing businesses with many devices.
• SyncroMSP: Also uses a per-user pricing model, with unlimited RMM agents. This means Syncro offers a flat fee per user, similar to Atera, which is beneficial for scalability without increasing costs per device. Both provide good value for their respective feature sets.

What to Look for When Choosing an IT Management Platform?

When picking an IT management tool, it’s a logical choice to think beyond just the main features.

Here are some other things to consider without fluff:

• Remote management is a must. Can you directly help clients and fix issues from anywhere?
• Look at add ons. Does the platform allow you to expand its function with extra tools you might need 나중에?
• Understand billing clearly. How will costs change as your 사업 grows or needs improvements?
• How quickly can they respond to your questions or problems? You don’t want to worry about long waits.
• Documentation matters. Is there clear information to help you and your team use the software well?
• 고려하다 중단 시간. How does the platform help prevent issues that stop work? What action can it take automatically?

최종 판결

After looking closely at both Atera and SyncroMSP, making a choice isn’t always easy.

Both tools are great for managing IT.

However, if we had to pick one for most teams in 2025, we’d lean towards 테이크아웃.

Why Atera? It really shines with its smart AI features, like IT Autopilot.

This helps you get more done, letting the AI handle many tasks for you.

It’s also super easy to use, which saves you time learning new things.

SyncroMSP is a strong choice too, especially for its all-in-one feel.

But Atera’s focus on AI-driven efficiency and user-friendly design gives it a slight edge for boosting your team’s work.

Trust our deep dive to guide your next big IT decision!

Atera를 무료로 사용해 보세요 전체 리뷰 읽기

SyncroMSP를 무료로 사용해 보세요

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