올바른 것을 선택하다 IT 관리 tool is tough, right?
You’re probably looking for a solution that makes your life easier, not harder.
Many IT pros feel stuck between too many options.
This is where Atera vs Pulseway comes in.
Both are popular Remote Monitoring and Management (RMM) tools.
But which one fits 당신의 specific needs best?
We’ll break down their features, strengths, and weaknesses to help you decide.
In this article, we’ll compare Atera vs Pulseway so you’ll know exactly which IT solution is right for you.
개요
We’ve put both Atera and Pulseway through their paces.
We looked at what they offer, how easy they are to use, and what they cost.
This hands-on review helps us give you a clear comparison.
Ready to see how Atera’s cutting-edge AI can transform your IT operations and save you money? Join the 1000s of businesses already benefiting.
가격: It has a free plan. Paid plan starts at $129/month
주요 특징:
- Autonomous IT
- AI Agents & Remote Monitoring
- Seamless Patch Management
- Smart Ticketing & Helpdesk
Experience top-tier remote control and automation. Get a personalized demo to discover how Pulseway can transform your workflow.
가격: It has a free trial. Paid plan starts at $27/month.
주요 특징:
- Real-time Mobile RMM
- Automated Patch Management
- Server Application Monitoring
What is Atera?
Atera is like an all-in-one toolbox for IT teams.
It helps you monitor all your computers and systems, troubleshoot issues remotely, and even manage customer requests.
It’s a cloud-based tool that lets you manage your IT from anywhere.
This makes it super useful for businesses with remote workers or many client sites.
우리의 견해
Atera를 직접 경험해 보세요! 120개국 이상 13,000명 이상의 고객과 함께하세요. AI Copilot으로 티켓 비용을 35% 절감하세요.
주요 이점
- 매주 평균 11~13시간씩 팀 생산성이 향상됩니다.
- 보안 시스템의 패치 성공률을 97% 달성합니다.
- 600만 개의 기기를 손쉽게 처리하세요.
- AI Copilot으로 90% 정확도의 스크립트를 생성하세요.
- 티켓의 50%를 자동으로 해결합니다.
가격
테이크아웃 무료 체험판과 다양한 가격 옵션을 제공합니다.. 세부 내용은 다음과 같습니다.
- MSP Pro 플랜: 월 129달러부터 시작
- MSP 성장 계획: 월 179달러
- MSP 전원 계획: 월 209달러
- MSP 초강대국 계획: 가격은 문의하세요.
- IT 부서 전문가 계획: 월 149달러부터 시작
- IT 부서 전문가 계획: 월 189달러
- IT 부서 총괄 계획: 월 219달러
- IT 부서 기업 계획: 가격은 문의하세요.
장점
단점
What is Pulseway?
Pulseway is a well-known tool for managing IT from anywhere.
It’s especially loved for its strong mobile app.
With Pulseway, you can monitor computers, servers, and network gear right from your phone.
It helps IT teams respond fast to issues, even when they’re not at their desk.
It’s built for real-time alerts and quick actions.
우리의 견해
IT 관리를 개선하고 싶으신가요? 지금 바로 Pulseway 무료 체험판을 시작하여 모바일 RMM의 강력한 기능을 직접 확인해 보세요.
주요 이점
Pulseway는 특히 이동 중 관리를 위해 강력한 기능을 제공합니다.
- 실시간 모바일 접속: 모든 모바일 기기에서 문제를 해결하여 상당한 시간을 절약하세요.
- 광범위한 장치 지원: Windows, macOS, Linux 및 네트워크 장치를 모니터링합니다.
- 자동 패치: 220개 이상의 타사 애플리케이션과 OS를 최신 상태로 유지합니다.
- 통합 솔루션: RMM, PSA, IT 자산 관리를 하나의 플랫폼으로 결합했습니다.
- 빠른 문제 해결: 즉각적인 알림을 통해 문제를 더 빨리 감지하고 해결할 수 있습니다.
가격
- 3년: 월 27달러
- 연간: 월 44달러
- 월간 간행물: 월 67달러
장점
단점
기능 비교
Choosing the right RMM means looking closely at what each tool can do for you.
Let’s dive into a detailed comparison of their key features. We’ll see how Atera and Pulseway stack up.
1. AI Capabilities & Automation
This is where Atera really stands out with its advanced AI.
- Atera: It uses AI Copilot and IT Autopilot. IT Autopilot can perform tasks autonomously, reducing your workload by up to 40%. It can resolve common IT issues without human help. AI Copilot helps technicians work faster. You can ask it to generate scripts or summarize tickets. It can even understand a specific word or phrase to initiate several actions. This AI functionality helps to streamline workflows.
- Pulseway: Pulseway has strong automation features. It lets you create auto-remediation workflows. This means issues can be fixed automatically. While powerful, its AI is mainly limited to its ticketing system. It doesn’t offer the broad AI functionality seen in Atera’s platform.
2. Real-time Monitoring & Alerts
Both tools help you keep an eye on your IT systems. They aim to give you real-time monitoring of your 장치.
- Atera: It offers strong real-time monitoring of system performance, including CPU and disk usage. You can set custom thresholds to trigger instant notifications when something is wrong. This helps you enable proactive IT management.
- Pulseway: This tool also provides real-time monitoring and instant notifications. It focuses on giving you immediate alerts on your mobile device. This allows you to see issues with system performance quickly.
3. Remote Access & Control
Both platforms let you connect to devices from afar. This helps you resolve issues quickly.
- Atera: 강력한 원격 접속. You can connect to Windows, 스코틀랜드 사람, and Linux devices. It supports several actions, like file transfer and multi-monitor support. If a device is unable to connect, Atera provides diagnostic tools.
- Pulseway: Known for its mobile-first remote control. You can manage systems from your smartphone. It allows you to run commands and fix things. However, some users find its desktop remote access less polished.
4. Patch Management
Keeping software updated is key to 보안. Both tools help protect your systems.
- Atera: Provides automated 패치 관리 for Windows, Mac, and Linux. It helps you deploy updates and security patches. It also integrates with many third-party integrations for enhanced security. This allows new customers to get up and running securely.
- Pulseway: Offers automated patch management for OS and over 220third-partyy integrations. You can schedule updates and ensure compliance. This helps protect your endpoints from vulnerabilities.
5. Network Discovery & Security
Finding and securing devices on your network is crucial.
- Atera: Its Network Discovery tool scans your network. It identifies all connected devices and potential security risks. This helps you manage your IP addresses. It provides a strong security service and security solution. It helps guard against online attacks. If a Cloudflare Ray ID found is linked to suspicious activity, Atera enables you to investigate. It can help a site owner understand if a Cloudflare Ray is connected to an issue where access was blocked.
- Pulseway: Offers network monitoring using SNMP. It helps you discover devices. While it has security features like ransomware detection, it doesn’t emphasize network-wide threat visibility as much as Atera. It focuses on preventing online attacks and providing a solid security solution. If a Cloudflare Ray ID indicates malformed data, Pulseway helps identify it.
6. Helpdesk & Service Management
Managing customer requests is a core part of IT.
- Atera: Features an integrated helpdesk and ticketing system. It uses AI to streamline ticket resolution. For example, AI can automatically tag tickets or summarize conversations. This improves overall service management.
- Pulseway: Includes ticketing and IT documentation. It aims to streamline workflows. Its mobile app allows technicians to manage tickets on the go. This helps with efficient service management.
7. Reporting & Analytics
Understanding your IT environment through data is important.
- Atera: Offers detailed 보고 and analytics. You can generate reports on system health, patch status, and technician performance. The AI Copilot can provide “insights on demand” and summarize operational reports. This gives you a detailed comparison of your IT usage.
- Pulseway: Provides custom reporting capabilities. You can create reports on system performance and security posture. It helps you visualize data. It aims to reduce report preparation time by 30%. It helps track system performance and usage.
What to look for when choosing an IT Management Platform?
When selecting a tool for your 사업, consider factors beyond just the main features. Here are a few key things to consider:
- Usability is Everything: The best tool is one your team will actually use. A smooth, intuitive user interface (UI) and a low learning curve are vital for day-to-day work.
- Customer Support Matters: Quick, helpful support can be a lifesaver. You want to know the vendor will be there to help you resolve complex problems.
- Flexible Pricing: Does the pricing fit your business model? Atera’s per-technician model is ideal for organizations with a large number of devices. Pulseway’s per-endpoint model works well for smaller, more controlled environments.
- Mobile-First Needs: If your team is often on the go, a strong mobile app is a must. This is a clear strength of Pulseway.
- AI for the Future: Atera’s AI features, like IT Autopilot, offer a glimpse into the future of IT management. They can automate tasks and help your team be more proactive. This is a major differentiator.
최종 판결
Both Atera and Pulseway are great tools. They can help you manage your IT better.
But for us, Atera is the clear winner.
Atera’s flat-rate pricing for your entire infrastructure makes budgeting easy.
Its low learning curve means new technicians can get started fast.
The AI features, like IT Autopilot, are a game-changer.
They help with tasks that are performed triggered by alerts.
You can even generate a complex SQL command with the AI Copilot.
Simply visit the main page, fill in the details, and start submitting tickets.
Atera simply offers more value and a more modern approach.
자주 묻는 질문
Which is better for a small business?
Atera’s per-technician pricing is often more cost-effective for small teams managing many devices. Pulseway’s per-device model can become costly as your client base expands.
Does Atera have a mobile app?
Yes, Atera has a mobile app. It lets you monitor systems, handle tickets, and perform remote tasks on the go. Pulseway is still generally considered to have a more powerful app.
How do their pricing models compare?
Atera charges per technician, with unlimited devices. Pulseway charges per endpoint, which means your cost increases with every new device you add to the system.
Which tool is easier to learn?
Both tools have a relatively low learning curve. Atera’s all-in-one platform is straightforward to navigate. Pulseway’s focus on mobile access makes it intuitive for technicians on the move.
What are the main differences in automation?
Atera uses advanced AI to automate tasks and assist technicians with its AI Copilot. Pulseway offers strong automated workflows and scripting, but without Atera’s AI capabilities.
English 
Spanish 
Chinese 
German 
French 
Russian 
Portuguese 
Japanese 
Korean