Atera vs SyncroMSP: Which IT Manager is Best for You in 2025

勝者

4.8

• ITオートパイロット
• AIコパイロット
• RMM
• パッチ管理
• 発券業務
• 無料トライアルあり
• 有料プランは月額129ドルから

今すぐ試す

準優勝

4.0

• Integrated RMM/PSA
• Unlimited RMM agents
• Smart Ticket Management
• Powerful Scripting Engine
• Native AI Capabilities
• 無料トライアルあり
• 有料プランは月額129ドルから

今すぐ試す

Choosing the right IT管​​理 tool is tough, isn’t it?

You need a platform that handles daily tasks but also makes your work smarter.

Without the right fit, you spend too much time on repetitive jobs.

This slows things down and keeps you from focusing on bigger goals.

But what if a tool could actually think for you?

What if it could automate chores or help solve problems with AI?

This article will dive deep into Atera vs SyncroMSP.

We’ll explore their smart features, like AI automation, to help you pick the best IT manager for your team.

Let’s find the platform that makes your life easier and your IT run smoother!

概要

To bring you the clearest picture, we didn’t just look at features on paper.

We deeply explored both Atera and SyncroMSP, testing how they handle real-world IT tasks.

This hands-on approach enables us to demonstrate exactly what each platform has to offer.

4.85点満点中

Ready to see how Atera’s cutting-edge AI can transform your IT operations and save you money? Join the 1000s of businesses already benefiting.

価格: It has a free plan. Paid plan starts at $129/month

主な特徴:

• Autonomous IT
• AI Agents & Remote Monitoring
• Seamless Patch Management
• Smart Ticketing & Helpdesk

Ateraを無料でお試しください 完全なレビューを読む

45点満点中

Streamline your IT with SyncroMSP’s all-in-one platform. Get integrated RMM, PSA, and smart ticketing for seamless operations. Start your free trial today!

価格: It has a free plan. Paid plan starts at $129/month

主な特徴:

• Integrated RMM & PSA
• Unlimited RMM agents
• Smart Ticket Management

SyncroMSPを無料でお試しください

What is Atera?

So, what exactly is Atera? Think of it as a smart, all-in-one toolkit for your IT needs.

It’s designed to help you manage computers, fix problems, and generally keep your tech running smoothly.

私たちの見解

Ateraをぜひご体験ください！120か国以上、13,000社以上のお客様にご利用いただいています。AI Copilotでチケット数を35%削減しましょう。

Ateraを無料でお試しください 完全なレビューを読む アテラの代替品

主なメリット

• チームの生産性を毎週平均 11 ～ 13 時間向上します。
• 安全なシステムで 97% のパッチ成功率を達成します。
• 600 万台のデバイスを簡単に処理できます。
• AI Copilot を使用して 90% の精度のスクリプトを生成します。
• チケットの 50% を自動的に解決します。

Ateraを無料でお試しください

価格

テイクアウト 無料トライアルとさまざまな価格オプションを提供しています内訳は次のとおりです。

• MSPプロプラン: 月額129ドルから
• MSP 成長計画: 月額179ドル
• MSP パワープラン: 月額209ドル
• MSPスーパーパワープラン: 価格についてはお問い合わせください。
• IT部門プロフェッショナルプラン: 月額149ドルから
• IT部門エキスパートプラン: 月額189ドル
• IT部門マスタープラン: 月額219ドル
• IT部門エンタープライズプラン: 価格についてはお問い合わせください。

長所

• 単一の料金で、デバイス数は無制限。
• AI エージェントはゲームチェンジャーです。
• ユーザーフレンドリーでセットアップも簡単です。
• 優れた 24 時間 365 日のカスタマー サポート。

短所

• より深い統合を望むユーザーもいます。
• モバイルアプリにはさらに多くの機能が追加される可能性があります。
• 高度な機能には学習が必要になる場合があります。

Ateraを無料でお試しください

What is SyncroMSP?

What is SyncroMSP all about?

It’s your complete toolkit, made for IT managers and service providers. 

This platform brings together everything you need, from managing デバイス to handling customer requests.

It’s designed to simplify your daily work.

私たちの見解

SyncroMSPは、手頃な価格のオールインワン型ソリューションとして高い評価を得ています。分かりやすい価格設定を好む中小規模のMSPにとって、確かな選択肢となります。

SyncroMSPを無料でお試しください

主なメリット

• オールインワンツール: RMM、PSA、リモート アクセス。
• 技術ごとの価格設定: 成長中のチームにとって手頃な価格です。
• 統合課金: 請求プロセスを合理化します。
• スクリプトエンジン: 複雑なタスクを簡単に自動化します。
• チケット機能内蔵: ヘルプデスクのリクエストを管理します。
• 良いコミュニティ: 他のユーザーからサポートを受けましょう。

SyncroMSPを無料でお試しください

価格

• コアプラン: ユーザーあたり月額 129 ドル。
• チーム プラン: ユーザー 1 人あたり月額 179 ドル。

長所

• 価格設定は非常にシンプルです。
• すべての機能が含まれています。
• 小規模な MSP に適しています。
• 強力なリモート アクセス。

短所

• インターフェースが時代遅れに感じられるかもしれません。
• スケーラビリティが問題になる可能性があります。
• 一部の機能には深みがありません。

SyncroMSPを無料でお試しください

機能比較

Let’s dive into the core features of Atera and SyncroMSP.

We’ll compare how each platform handles crucial IT tasks, helping you determine which one best fits your needs.

1. AI Capabilities

Both platforms use AI to make your work easier, but they do it in slightly different ways.

• Atera: Focuses on 自律型 IT with its IT Autopilot and AI Copilot. IT Autopilot can resolve up to 40% of routine tasks autonomously, like password resets. AI Copilot assists technicians with script generation and summarizing remote sessions, aiming for a response time of 0.1 seconds.
• SyncroMSP: Offers native AI capabilities primarily through Smart Ticket Management. This includes AI Ticket Classification (categorizing tickets into 45+ categories), Smart Ticket Search, and Ticket Sentiment Analysis to prioritize issues. Syncro offers Guided Ticket Resolution with human-approved checklists.

2. Monitoring

Keeping an eye on your systems is key. Both tools offer robust monitoring, but their strengths vary.

• Atera: Provides real-time monitoring for network infrastructure, servers, and endpoint devices. It uses threshold-based alerts for CPU usage, disk space, and network activity. It also offers ネットワーク検出, which scans and lists all assets.
• SyncroMSP: Offers continuous system monitoring with real-time alerts. It tracks activity, network devices, and can monitor disk usage. Syncro also has a Network Discovery solution to streamline operations.

3. Remote Access

When something goes wrong, you need quick access to information. Both platforms offer リモートアクセス, but the user experience may vary.

• Atera: Offers robust remote access tools, including integrations with エニーデスク and TeamViewer. You can access multiple screens, transfer files, and control devices even when the system is unattended. They emphasize secure remote sessions with TLS and 256-bit AES encryption.
• SyncroMSP: Includes a free Splashtop license for one-click remote sessions. It provides various background tools, such as Event Viewer and PowerShell access. Some users note that its native remote tool can be less robust than third-party integrations, and its multi-monitor support might require switching screens.

4. Patch Management

Keeping software up to date is vital for 安全. Both offer automated パッチ管理.

• Atera: Provides automated patch management for Windows, マック, and Linux. It allows for customizable patching policies and offers a 97% patch success rate. You can schedule deployments and test patches before rolling them out.
• SyncroMSP: Detects missing patches and pushes out OS and third-party application updates. You can schedule patches and use its scripting engine for automation. Syncro’s patch management is generally well-regarded for its functionality.

5. Ease of Use & Dashboard

How easy are these tools to navigate and use on a daily basis? The dashboard experience plays a big role.

• Atera: Known for its user-friendly interface and ease of use. Its dashboard provides a clean, unified view of your IT environment. Many users find it easy to set up and get started quickly.
• シンクロMSP also aims for ease of use and is highly rated. However, some users mention that its dashboard could benefit from more customization options and that its interface might feel less modern compared to Atera.

6. Scripting & Automation

Automating repetitive tasks saves a lot of time. Both platforms offer strong scripting capabilities.

• Atera: Features a powerful scripting tool that can generate scripts from natural language queries using its AI. These scripts can then be integrated into automation profiles. It helps automate tasks like system updates and temporary file deletion.
• SyncroMSP: Boasts a robust scripting engine supporting PowerShell, VBScript, マック, and batch scripting. Syncro offers a community script library with hundreds of ready-to-go scripts. You can customize and automate workflows extensively by activating scripts through ticket automations.

7. Pricing Model/Value

Understanding the pricing model is crucial for long-term value.

• テイクアウト uses a per-technician pricing model, meaning you pay a flat fee per technician, regardless of the number of endpoints managed. This offers predictable costs and can be very cost-effective for growing businesses with many devices.
• SyncroMSP: Also uses a per-user pricing model, with unlimited RMM agents. This means Syncro offers a flat fee per user, similar to Atera, which is beneficial for scalability without increasing costs per device. Both provide good value for their respective feature sets.

What to Look for When Choosing an IT Management Platform?

When picking an IT management tool, it’s a logical choice to think beyond just the main features.

Here are some other things to consider without fluff:

• Remote management is a must. Can you directly help clients and fix issues from anywhere?
• Look at add ons. Does the platform allow you to expand its function with extra tools you might need 後で?
• Understand billing clearly. How will costs change as your 仕事 grows or needs improvements?
• How quickly can they respond to your questions or problems? You don’t want to worry about long waits.
• Documentation matters. Is there clear information to help you and your team use the software well?
• 考慮する ダウンタイム. How does the platform help prevent issues that stop work? What action can it take automatically?

最終評決

After looking closely at both Atera and SyncroMSP, making a choice isn’t always easy.

Both tools are great for managing IT.

However, if we had to pick one for most teams in 2025, we’d lean towards テイクアウト.

Why Atera? It really shines with its smart AI features, like IT Autopilot.

This helps you get more done, letting the AI handle many tasks for you.

It’s also super easy to use, which saves you time learning new things.

SyncroMSP is a strong choice too, especially for its all-in-one feel.

But Atera’s focus on AI-driven efficiency and user-friendly design gives it a slight edge for boosting your team’s work.

Trust our deep dive to guide your next big IT decision!

Ateraを無料でお試しください 完全なレビューを読む

SyncroMSPを無料でお試しください

よくある質問