⚡ Verdetto rapido:
- Prezzi: Rame CRM starts at $9/seat/month. Thryv starts at $244/month for the Marketing Center package.
- Ideale per: Copper CRM suits sales teams living inside Gmail. Thryv suits service businesses juggling bookings, invoices, and reviews.
- Differenza fondamentale: Copper is a sales CRM with deep Google Workspace integration. Thryv software bundles CRM with marketing tools and a costruttore di siti web.
- La nostra scelta: Copper CRM, rated 3.5 versus 2.6, because it costs far less and fits an existing Gmail inbox workflow.
These two products get compared for one odd reason.
Both are sold as CRM software for piccola impresa proprietari.
Ma erano stati costruiti per scopi molto diversi.
Copper CRM lives inside Gmail and tracks your sales process.
Thryv runs the front desk for local service companies.
Here is how to pick the right tool for your team.
Panoramica
This Copper CRM vs Thryv comparison covers pricing details, features, and daily functionality.
I nostri redattori hanno avuto modo di testare a fondo entrambe le piattaforme.
Tali annotazioni compaiono nella sezione "Cosa ha notato il nostro team" qui di seguito.
Everything else comes from published documentation and G2 reviews.
By the end, you will know which one fits your Attività commerciale.
Che cos'è Copper CRM?
Copper CRM is a sales CRM built only for Google Workspace, formerly G Suite.
It launched in 2012 as a Gmail extension that killed manual dati iscrizione.
A Chrome extension puts the whole CRM inside your Gmail inbox.
You can create leads, companies, and tasks directly from Gmail and Google Calendar.
Copper dichiara di avere oltre 30.000 clienti CRM in tutto il mondo, tra cui Google stessa.
Watch the walkthrough before we dig into the numbers.
🏆 Vincitore: Copper CRM
The only CRM made for Gmail and Google Calendar. Records fill themselves from your email. A 14-day free trial is available.
Prezzi del CRM in rame
Copper CRM pricing runs across four seats-based tiers.
| Piano | Prezzo | Ideale per |
|---|---|---|
| Antipasto | $9/posto/mese | Organizing contacts with limited features |
| Di base | $23/posto/mese | Up to 2,500 contacts and basic pipelines |
| Professionale | $ 59/posto/mese | Up to 15,000 contacts plus workflow automazione |
| Attività commerciale | $ 99/posto/mese | Email sequence sending and advanced capabilities |
Pricing verified August 2026.
Prova gratuita: Yes. Copper offers a 14-day free trial so new users can test the platform first.
Garanzia di rimborso: No published refund window. Cancel before your renewal date instead.
📌 Nota: The Starter plan has no pipeline functionality. You get contact management only. The Professional plan adds reporting, and the Business tier unlocks email sequence automazione.
⚠️ Pricing conflict: Our CSV lists annual rates. Copper’s published monthly rates are higher when paid monthly — around $29 for Basic, $69 for Professional, and $134 for Business. Check the vendor site before you buy.
Principali vantaggi del CRM in rame
Here is what makes Copper worth a look:
- Integrazione con Google Workspace: Emails, meetings, and contact data sync on their own. Google Docs, Google Sheets, and Google Drive files attach to records.
- No manual data entry: Copper populates new contacts from your Gmail history. Sales reps stop typing names twice.
- Pipeline multiple: You can create pipelines for deals and projects. Each new lead moves through stages you define.
- Automazione del flusso di lavoro: Automate tasks and repetitive steps. This cuts the busywork out of a long sales process.
- Email templates and automated emails: Send one-off notes or an email sequence. Sequences require the Business tier.
- Report personalizzati: Build your own sales reports from Copper data. You can easily track win rates by rep.
- Sicurezza: Data encryption, two-factor authentication, and compliance with Google’s security standards.
The dashboard below shows how the CRM sits beside your inbox.
Cosa ha notato il nostro team
Nostro scrittore set up Copper on a live Google Workspace account and worked deals for several days. Here is what stood out:
Vantaggi e svantaggi del CRM in rame
✅ Pro
- Deep Google Workspace integration with Gmail and Google Calendar
- Interface feels familiar to anyone who uses Google products
- Automated emails send from your own Gmail account for better personalization
- User-friendly API makes custom integration work easier than HubSpot
- Transparent pricing with no hidden developer costs
❌ Contro
- Il prezzo è elevato rispetto ad altri CRM con funzionalità simili.
- Cannot be used natively by companies on Microsoft 365
- Contact management has been reported as unreliable, with contact information disappearing
- Le funzionalità di marketing sono macchinose e basate su uno strumento esterno, Outfunnel.
Che cos'è Thryv?
Thryv is customer relationship management and reputation software for small businesses.
Thryv Holdings, Inc. is a publicly traded SaaS company based in Dallas, Texas.
It began as a conglomerate of Yellow Pages companies before the pivot to software.
In June 2020 it reported $1.3 billion in revenue over twelve months.
The company employs more than 2,400 employees and operates in 48 states.
More than 50,000 local businesses across the U.S., Canada, and Australia usalo.
The software runs in a browser on any device with an internet connection.
This review video shows the platform in action.
Runner Up: Thryv
One system for bookings, invoices, and reviews. Built for service businesses that want to stay organized and get paid faster.
Prezzi Thryv
Thryv sells packages rather than per-user seats.
| Piano | Prezzo | Ideale per |
|---|---|---|
| Centro di marketing | $244/mese | Listings, SEO, and campaign tracking |
| Mantenere | $299/mese | See the pricing note below this table |
Pricing verified August 2026.
Prova gratuita: No standard trial. Thryv offers a free plan with limited features and demos on request.
Garanzia di rimborso: None published. Packages also carry a one time onboarding fee of $250.
📌 Nota: Thryv sells the Thryv Business Center and the Thryv Command Center separately. Published entry pricing starts around $20.00 per user per month, so your quote depends on the bundle you pick.
⚠️ Data conflict: The second row above carries a competitor label in our source data and does not match Thryv’s own plan names. Treat both figures as package-level estimates and confirm current pricing details with a Thryv rep before signing.
Principali vantaggi di Thryv
Here is what Thryv brings to a service business:
- La casella di posta unificata riunisce messaggi provenienti da email, SMS, social media e chat web in un'unica schermata. Gestire le interazioni con i clienti non è mai stato così facile. A unified inbox that pulls email, SMS, social media, and web chats together. Phone calls and customer interactions land in one place.
- Pianificazione online: Clients book appointments 24/7. Typical users report a 61% increase in bookings.
- Inserzioni locali migliorate: Business information syncs across 50+ listing sites. The platform also manages online reviews.
- Client portal estimates: Customers schedule, pay, share documents, and view account details in a secure portal.
- Billing that gets you paid faster: ThryvPay handles online payment for service work. Digital document signing speeds up invoices.
- Automazione del marketing: Trigger-based email and SMS marketing messages go out on their own. The AI Response Tool drafts replies to reviews.
- Risparmio di tempo: Owners save an average of 20 hours per week on admin work. TeamChat keeps staff talking without another app.
The homepage below shows how the company pitches all of this.
Cosa ha notato il nostro team
Our writer ran a demo account through booking, invoicing, and review replies. Here is what stood out:
Thryv Pro e Contro
✅ Pro
- One system replaces booking, invoicing, and listing tools
- Website builder and SEO services included in the package
- 24/7 support and a mobile app for field teams
- Reputation management across reviews and social profiles
❌ Contro
- Package pricing is far higher than a standalone sales CRM
- A $250 onboarding fee applies before you start
- Deal pipelines and forecasting are thin for sales teams
- Contract terms and quotes vary by location and rep
Confronto delle funzionalità
Ready for the side-by-side? We compare ten areas that decide most buying calls.
| Caratteristica | CRM in rame | Thryv |
|---|---|---|
| Prezzo di partenza | $9/posto/mese | $244/mese |
| Piano gratuito | ❌ | ✅ |
| Integrazione di Google Workspace | ✅ | ❌ |
| Condotte multiple | ✅ | ❌ |
| Punteggio dei lead | ✅ | ❌ |
| Appointments & Client Portal | ❌ | ✅ |
| Fatture e pagamenti | ❌ | ✅ |
| Costruttore di siti web | ❌ | ✅ |
| Gestione della reputazione | ❌ | ✅ |
| Ideale per | Team di vendita in Gmail | Attività di servizi locali |
1. Gestione dei contatti
CRM di rame: Records for people and companies build themselves from your Gmail history. Import data from Google Sheets when you migrate, then let Copper handle new contacts. The Basic plan caps you at 2,500 contacts.
Thryv: Client records are built around jobs and appointments rather than deals. TeamChat lets staff discuss a client without leaving the record.
⚠️ Avvertimento: Some Copper users have reported contact information disappearing. Export a backup on a set date each month.
2. Pipelines and Sales Process
CRM di rame: You can create pipelines for sales and for delivery work, and run multiple pipelines at once. Drag a deal between stages and the close date updates.
Thryv: Market Builder maps campaigns and audiences instead of deal stages. Sales reps who need forecasting will find this thin.
3. Automazione del flusso di lavoro
CRM di rame: Workflow automation removes repetitive steps and manual data entry. You set a trigger, then Copper assigns owners and creates follow-up tasks directly.
Thryv: Automation focuses on client-facing moments like reminders and rebooking nudges. The AI Response Tool drafts replies so you respond to reviews in a few seconds.
4. Email and Marketing Tools
CRM di rame: Email templates keep replies consistent, and automated emails go out from your own Gmail account. Bulk emails and email sequence sending sit in the Business tier, and marketing functionality leans on Outfunnel.
Thryv: Trigger-based email and SMS marketing messages are built in, not bolted on. Social media management posts and schedules from the same screen.
⚠️ Avvertimento: Copper’s automated emails are transactional and carry no unsubscribe link. Use a dedicated marketing tool for newsletters.
5. Lead Scoring and Tracking
CRM di rame: Lead scoring ranks a new lead by activity and fit. Copper also tracks when someone opened an email and what they clicked.
Thryv: Campaign analytics measure which ads and posts brought the call. You can easily track cost per booking across channels.
6. Reporting and Website Tracking
CRM di rame: Custom reporting lets you build sales reports from your own data. Reporting starts on the Professional plan, not the Starter plan.
Thryv: Website tracking shows traffic, sources, and form fills on your site. That matters because the website builder ships in the same package.
7. Integrations and Add Ons
CRM di rame: Copper’s integration story is Google first, covering Gmail and Google Calendar, Google Docs, Google Drive, and Google Sheets. The API is user-friendly, so connecting other tools is straightforward. Companies on Microsoft 365 are out of luck.
Thryv: Add ons cover SEO services, listings, and payments rather than office suites. Local listing sync is the standout piece of technology here.
8. Project Management and Billing
CRM di rame: You can manage projects in a pipeline after a deal closes. There is no native invoicing, so billing lives in another tool.
Thryv: Billing and invoicing are core, with digital signing and ThryvPay for payment. Project management is job-based, which suits crews more than sales cycles.
9. Facilità d'uso e supporto
CRM di rame: The interface is intuitive for anyone who already uses Google products, which speeds up adoption. A mobile app logs calls and texts, and Copper can automate tasks in the background.
Thryv: Onboarding is guided, and 24/7 support is included with every package. Online reputation management is where new users see value fastest.
10. Prezzi e costi
Here are both price lists side by side.
| Livello | CRM in rame | Thryv |
|---|---|---|
| Iscrizione | Crescita del personale: $89/agente/mese | Piano gratuito (funzionalità limitate) |
| Medio | Suite Professional: 115 dollari/agente/mese | Keap: 299 dollari al mese |
| Superiore | Aziendale: 99 dollari a postazione al mese | $299/month package |
| Superiore | Zendesk è decisamente più costoso. Il piano base parte da 55 dollari per agente al mese. Per un team di 5 agenti, il costo minimo è di 275 dollari al mese. Il prezzo riflette le sue funzionalità di supporto di livello aziendale e le capacità di intelligenza artificiale. | Custom bundles by quote |
CRM di rame: A three-person sales team on Basic pays $69 per month total. Copper CRM pricing climbs steeply between tiers, and paid monthly rates run higher than the annual figures above.
Thryv: Packages bundle software with services, so the monthly figure covers marketing work too. Add the $250 onboarding fee to your first invoice when you budget.
Diversi scenari
| Se hai bisogno | Scegliere | Perché |
|---|---|---|
| A partire da 11 $/mese contro 49 $/mese | CRM in rame | Starts at $9 per seat |
| Integrazione con Google Workspace | CRM in rame | Built as a Gmail extension |
| Appointments and invoices | Thryv | Booking and payment built in |
| Gestione delle recensioni e degli annunci | Thryv | Syncs 50+ listing sites |
| Deal forecasting | CRM in rame | Real pipelines and lead scoring |
| A website builder | Thryv | Site and SEO in one package |
💰 Il tuo budget
Copper’s entry seat costs less than a lunch. Thryv’s package pricing is a marketing budget line, not a software one.
🔌 Il tuo stack tecnologico
Copper only makes sense if your team already runs Google Workspace. Thryv is browser based and does not care which office suite you use.
📞 How Customers Reach You
If deals start with an email thread, Copper wins on speed. If they start with a phone call or a booking form, Thryv handles that flow better.
🎓 Il tuo livello di esperienza
Copper feels familiar within an hour if you know Gmail. Thryv needs onboarding, which is why the fee exists.
🆓 Prove e demo gratuite
Copper gives you 14 days of free access to test it yourself. Thryv steers you toward a demo and a free plan with limited features.
🛟 Opzioni di supporto
Thryv includes 24/7 human support with every package. Copper leans on documentation and email support during business hours.
Guida al passaggio
Already paying for one of them? Here is what changes.
🔄 Switching from Copper CRM to Thryv?
✅ Cosa otterrai:
- Appointments, invoices, and payments in one system
- Listing sync and online review management
- A website builder and 24/7 support
❌ Cosa perderai:
- Native Google Workspace integration and the Chrome extension
- Pipeline di vendita multiple e lead scoring
- A low per-seat price for a small sales team
📋 Come effettuare il passaggio:
- Export contacts, leads, and activity from Copper as CSV
- Book a Thryv demo and confirm the onboarding fee
- Import your list, then rebuild templates and booking pages
🔄 Switching from Thryv to Copper CRM?
✅ Cosa otterrai:
- A much lower monthly bill for a small team
- CRM records inside the Gmail inbox you already use
- Real pipeline reporting for the sales team
❌ Cosa perderai:
- Booking, invoicing, and the client portal
- Listing sync and reputation management
- Included website hosting and SEO work
📋 Come effettuare il passaggio:
- Export client records and invoice history from Thryv
- Start the 14-day Copper trial on your Google account
- Import the file, then pick separate booking and billing tools
Cosa non è stato trattato nella nostra recensione
This comparison focused on small businesses and small sales teams. We did not test enterprise contracts, custom Thryv bundles, or high-volume API work in Copper. Quotes for Thryv vary by location and rep, so your number may differ from ours. If you manage 50 or more users, your priorities will look different from what we covered here.
Verdetto finale
| Categoria | Vincitore |
|---|---|
| 💰 Prezzi | CRM in rame |
| 🚀 Funzionalità CRM principali | CRM in rame |
| 🔌 Integrazioni | CRM in rame |
| 📣 Strumenti di marketing | Thryv |
| 💳 Invoices & Payments | Thryv |
| 👶 Facilità d'uso | CRM in rame |
| 🏆 Vincitore assoluto | CRM in rame |
🏆 VINCITORE: COPPER CRM
Copper CRM wins 4 out of 6 categories and holds the higher rating at 3.5 versus 2.6.
Ideale per: Gmail-based sales teams, agencies tracking projects, and small businesses that want less admin work.
These two products barely compete. Copper CRM is a sales tool that hides inside Gmail and keeps deals moving.
Thryv is a front-office suite for local service companies. It handles bookings, reviews, and payments better than any sales CRM will.
If your customers book appointments and pay invoices, Thryv earns its price. For everyone else tracking a pipeline, Copper is the cheaper and sharper choice.
Più CRM in rame a confronto
Here is how Copper stacks up against other CRM options:
Il rame vince su: A friendlier API, faster setup for Gmail users, and a cheaper entry seat.
HubSpot vince su: A genuine free CRM, built-in bulk emails, and reporting depth for larger teams.
Il rame vince su: Deeper Gmail sync, project pipelines, and automatic record creation.
Capsula vittorie su: A free tier, lower mid-tier costs, and support for Microsoft mail.
CRM in rame contro CRM Freshsales
Il rame vince su: Google-native workflow, simpler onboarding, and cleaner activity logging.
Freshsales vince su: Built-in calling, AI deal insights, and a broader set of channels.
CRM in rame contro CRM del lunedì
Il rame vince su: Gmail-side data capture, Google Calendar sync, and sales-specific defaults.
Lunedì si vince su: Flexible boards, wider project management use, and a free starter tier.
Più Thryv rispetto
Here is how Thryv compares to other piccola impresa piattaforme:
Il Thryv vince su: Listing sync, guided onboarding, and 24/7 support for non-technical owners.
GoHighLevel vittorie su: Agency white labeling, funnel building, and far lower monthly cost.
Il Thryv vince su: Reputation management, local SEO services, and an included website.
Keap vince su: Sales automation depth, e-commerce features, and campaign branching logic.
Il Thryv vince su: Appointment booking, payment collection, and the client portal.
Campagna attiva vittorie su: Email deliverability, segmentation, and a much lower entry price.
Facilità d'uso, gestione della reputazione, supporto all'avvio Zendesk
Il Thryv vince su: Marketing and billing in one place, plus local listing work.
Zendesk vince su: Ticket routing, service-level reporting, and scale for support teams.
Domande frequenti
A cosa serve Copper CRM?
It tracks leads, deals, and customer relationships inside Google Workspace. Sales teams use it to log activity from Gmail without typing records by hand.
Thryv è un CRM?
Yes, though it is broader than a sales CRM. The platform also handles appointments, invoices, listings, and reviews for local service businesses.
Qual era il vecchio nome di Copper CRM?
It was called ProsperWorks. The company launched in 2012 as a Gmail extension and later rebranded to Copper.
Thryv fa parte delle Pagine Gialle?
Thryv grew out of Yellow Pages companies, including Dex Media. It now trades publicly as Thryv Holdings, Inc. and sells software.
Copper CRM è compatibile con Outlook?
No. Copper is built for Gmail, so Microsoft 365 companies cannot use it natively. Thryv is a better fit for those teams.
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