You’re facing a big decision: choosing the right gestion informatique outil.
Atera and Jamf Pro are popular, but which one fits your needs best in 2025?
It’s tough to pick when both promise so much.
Many IT teams struggle with this very choice.
You need a system that makes your work easier, not harder.
In this article, we’ll compare Atera vs Jamf Pro side-by-side.
By the end, you’ll know which platform is perfect for your specific IT setup.
Ready to make a smart choice for your entreprise? Let’s dive in.
Aperçu
We took a close look at both Atera and Jamf Pro. Our team tested their main features.
We checked how easy they are to use.
This helped us see where each tool shines for different IT needs.
Prêt à découvrir comment l'IA de pointe d'Atera peut transformer vos opérations informatiques et vous faire économiser de l'argent ? Rejoignez les milliers d'entreprises qui en bénéficient déjà.
Tarifs : L'abonnement est gratuit. L'abonnement payant commence à 129 $/mois.
Caractéristiques principales :
- Informatique autonome
- Agents IA et surveillance à distance
- Gestion transparente des correctifs
- Ticketing intelligent et service d'assistance
Manage your Apple devices seamlessly with Jamf Pro. Boost security and simplify deployment. Get started now!
Tarifs : It has a free trial. Paid plan starts at $5.75/month
Caractéristiques principales :
- Zero-touch deployment
- Automated app distribution
- Robust security policies
Qu'est-ce qu'Atera ?
Atera is a smart, all-in-one toolkit for IT.
It helps you manage computers and fix problems. It keeps your tech running smoothly.
This platform is very popular with IT service providers.
Notre avis
Découvrez Atera par vous-même ! Rejoignez plus de 13 000 clients dans plus de 120 pays. Réduisez vos tickets de 35 % grâce à AI Copilot.
Principaux avantages
- Augmentez la productivité de votre équipe de 11 à 13 heures par semaine en moyenne.
- Atteignez un taux de réussite de 97 % pour les correctifs des systèmes sécurisés.
- Gérez 6 millions d'appareils en toute simplicité.
- Générez des scripts avec AI Copilot qui sont précis à 90 %.
- Résolvez 50 % des tickets automatiquement.
Tarifs
Sortir propose un essai gratuit et une gamme d'options tarifairesVoici la répartition :
- Plan MSP Pro : À partir de 129 $ par mois
- Plan de croissance MSP : 179 $/mois
- Plan d'alimentation MSP : 209 $ par mois
- Plan de superpuissance MSP : Contactez-nous pour connaître les tarifs.
- Plan professionnel du département informatique : À partir de 149 $/mois
- Plan Expert du Département Informatique : 189 $/mois
- Plan directeur du département informatique : 219 $/mois
- Plan d'entreprise du département informatique : Contactez-nous pour connaître les tarifs.
Avantages
Inconvénients
What is Jamf Pro?
Jamf Pro is a strong tool for managing Apple appareils.
It helps IT teams handle Macs, iPhones, and iPads.
It’s built to make sure all your Apple gear works well and stays secure.
Notre avis
Streamline your Apple fleet. Jamf Pro offers powerful management, security, and app deployment. Learn more today!
Principaux avantages
Jamf Pro offers great features if you are mostly an Apple user. It focuses on making Apple device management smooth.
- Apple Focus: Manages all Apple devices well.
- Zero-touch Deployment: Sets up new devices quickly.
- Sécurité renforcée : Protects your Apple devices from threats.
- App Management: Enables easy deployment and control of apps.
- Self-Service Portal: Users can fix simple issues themselves.
Tarifs
Jamf Pro’s pricing is usually per device. This means your cost increases with the addition of more Apple devices.
- Jamf for Mac: $10/user.
- Jamf for Mobile: $5.75/user.
- Jamf for K-12: Tarification personnalisée.
Avantages
Inconvénients
Comparaison des fonctionnalités
We looked deep into both Atera and Jamf Pro.
Our goal was to give you clear facts.
We based our findings on real user data focused on how IT pros actually use these tools.
This helped us surface key elements to see their true strengths for IT teams like yours.
1. Device Management & Scope
How well do they handle your devices? This is a big deal for IT.
- Extrait: Manages many types of devices. This includes Windows, Mac, and Linux. It provides a comprehensive view of your entire IT setup. It shows individual vendor capabilities across different platforms.
- Jamf Pro: Focuses mainly on Apple devices. It’s really good at managing Macs, iPhones, and iPads. If you only use Apple, this is a strong point.
2. Automation & Efficiency
Can these tools work for you automatically? This saves valuable time.
- Extrait: Uses smart AI. It can lead to a 40% reduction in IT workloads. It even handles up to 40% of routine tasks autonomously. This means professional success created for your team.
- Jamf Pro: Offers automation, too. It helps with setting up devices and apps. It streamlines many daily tasks for Apple users.
3. Remote Access & Support
When someone needs help, can you reach their device fast? And how is the overall service experience created?
- Extrait: Gives you 24/7 support with 0.1-second first response times. You can connect to devices from anywhere. This helps you fix problems quickly.
- Jamf Pro: Provides tools for remote support. You can manage Apple devices from afar. This helps users get help without needing you to be there.
4. Gestion des correctifs
Keeping software updated is key to a security solution. How do they handle this?
- Extrait: Helps keep over 97% of software updated. It automates many patching tasks across different operating systems, which is a key security service.
- Jamf Pro: Manages updates for Apple devices. It helps deploy patches from the Mac App Store. This keeps your Apple fleet secure.
5. Helpdesk & Workflow
How do they help you manage user problems and requests, and handle workflows?
- Extrait: Has strong helpdesk and ticketing features. It helps you track issues easily. It can help in conflict resolution created for tickets. You can set up a common features approval process for requests.
- Jamf Pro: Offers tools for managing support requests. It helps streamline how you handle user issues on Apple devices.
6. Security & Threat Management
Protecting your systems is super important. What dedicated security service do they offer?
- Extrait: Provides strong RMM tools that include security monitoring. It acts as a comprehensive security solution for your network.
- Jamf Pro: Offers a robust security solution focused on Apple devices. It includes specific tools like Jamf Protect for threat detection. It’s a specialized security service for the Apple ecosystem.
7. Data, Reporting & Insights
Do you get good insights from your data? How do they provide detailed end-user information?
- Extrait: Provides reports to show IT performance. It collects multiple data points to give you a broad view.
- Jamf Pro: Offers extensive inventory and rapports. It helps you get detailed end-user information from your Apple fleet. For very specific custom reports, an SQL command might be used by advanced users, although the interface covers most needs.
8. User Experience & Overall Satisfaction
How easy are they to use, and how do users feel about them? We look at real user data to measure user satisfaction.
- Extrait: Has an easy-to-use interface. Review sites, using a proprietary evaluation methodology, aggregates emotional response ratings. They find that Atera leads to high software satisfaction. It scores well on next overall capacité satisfaction and next overall feature satisfaction. This means users are generally happy.
- Jamf Pro: Users find it powerful for Apple. When looking at online reviews, sometimes a cloudflare ray id found or just a cloudflare ray id is visible, which relates to how websites collect multiple data points for analyzing user satisfaction. You might even see a specific Cloudflare ray tied to data collection on review sites, highlighting how deeply feedback is analyzed for detailed feature ratings.
9. Vendor Relationship & Pricing
How is the vendor-client relationship, and what are the pricing models?
- Extrait: Aims for a strong vendor-client relationship with clear, per-technician pricing. This transparent approach is a key part of their vendor capabilities.
- Jamf Pro: Their vendor-client relationship is focused on the Apple enterprise market. Pricing is primarily per device, which can scale differently from a per-technician model.
What to Look For When Choosing an IT Management Platform?
Choosing the right IT management platform for your business is a big step.
Here are key things to consider, beyond just features:
- Look at your current devices. Do you have mostly Windows, Mac, or a mix? Some tools work best with specific brands.
- Think about your team size. Are you a solo IT pro or a larger team? Pricing models often change based on how many people use the software.
- Consider your budget carefully. Device-based pricing can add up fast. Per-technician pricing might save you money in the long run.
- Check for ease of use. A tool that is hard to learn can slow you down. You want something intuitive for daily tasks.
- Look for good support. When issues come up, you need quick help. Look for a strong vendor-client relationship and reliable customer service.
- Think about future growth. Will the platform grow with you? You want a system that can handle more devices or users as your business expands.
- Prioritize automation. Tools that handle routine tasks automatically, like Atera’s AI, save hours. This frees your team for bigger issues.
- Cloud-based access is key. Can you manage your IT from anywhere? Cloud platforms offer this flexibility and ease.
Verdict final
After looking closely at both Atera and Jamf Pro, we picked Atera as the better choice for most IT teams.
Its wide support for different devices gives it an edge.
The clear per-technician pricing makes it budget-friendly.
We truly value how user-friendly it is.
The net emotional footprint measures from users clearly show high satisfaction.
Atera’s focus on all-in-one IT management beats the more specialized, particular product offerings of Jamf Pro for mixed environments.
The smooth contract experience created with Atera also stands out.
We’ve done the deep div,e so you don’t have to!
Questions fréquemment posées
Which IT management platform is better for mixed environments?
Atera typically suits mixed environments better as it supports Windows, Mac, and Linux, offering broad device management.
Is Jamf Pro only for Apple devices?
Yes, Jamf Pro is designed specifically for Apple products like Macs, iPhones, and iPads, offering deep integration within that ecosystem.
How do their pricing models compare?
Atera uses a per-technician pricing model, which can be cost-effective for managing many devices. Jamf Pro generally charges per device.
Do these platforms offer automation?
Both platforms offer automation. Atera uses AI to significantly reduce manual tasks, while Jamf Pro streamlines Apple device setups and management.
Can I try either platform before buying?
Yes, Atera typically offers a free trial. You should check their respective websites for current trial offerings to test features.
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