{"id":80523,"date":"2025-03-23T19:43:29","date_gmt":"2025-03-23T19:43:29","guid":{"rendered":"https:\/\/fahimai.com\/?p=80523"},"modified":"2026-09-09T11:12:42","modified_gmt":"2026-09-09T08:12:42","slug":"zendesk-vs-copper-crm","status":"publish","type":"post","link":"https:\/\/www.fahimai.com\/ru\/zendesk-vs-copper-crm","title":{"rendered":"Zendesk vs Copper CRM 2026: Which One Is Actually Worth It?"},"content":{"rendered":"<style>.kb-row-layout-id80523_83e6d3-cf > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id80523_83e6d3-cf > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id80523_83e6d3-cf > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:80px;max-width:1080px;padding-top:var(--global-kb-spacing-lg, 3rem);padding-right:0rem;padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:0rem;grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id80523_83e6d3-cf > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id80523_83e6d3-cf > .kt-row-column-wrap{column-gap:var(--global-kb-gap-sm, 1rem);grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id80523_83e6d3-cf > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id80523_83e6d3-cf alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kt-inner-column-height-full kb-theme-content-width\">\n<style>.kadence-column80523_925471-fc > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);}.kadence-column80523_925471-fc > .kt-inside-inner-col{box-shadow:0px 14px 25px -10px rgba(0, 0, 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solid var(--global-palette3, #1A202C);border-bottom:3px solid var(--global-palette3, #1A202C);border-left:3px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column80523_925471-fc > .kt-inside-inner-col{border-top:3px solid var(--global-palette3, #1A202C);border-right:3px solid var(--global-palette3, #1A202C);border-bottom:3px solid var(--global-palette3, #1A202C);border-left:3px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column80523_925471-fc inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-icon.kt-svg-icons80523_da4eb1-79{justify-content:center;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons80523_da4eb1-79 alignnone\"><style>.kt-svg-item-80523_e5c4c3-62 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80523_e5c4c3-62 .kb-svg-icon-wrap{color:#ffffff;font-size:50px;margin-top:-75px;background:#ff6900;border-color:var(--global-palette3, #1A202C);border-width:3px;border-radius:50%;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-stacked kt-svg-icon-wrap kt-svg-item-80523_e5c4c3-62\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_star\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"\/><\/svg><\/span><\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading48317_7b2a34-ae, .wp-block-kadence-advancedheading.kt-adv-heading48317_7b2a34-ae[data-kb-block=\"kb-adv-heading48317_7b2a34-ae\"]{display:block;margin-top:var(--global-kb-spacing-xs, 1rem);margin-right:0rem;margin-bottom:0rem;margin-left:0rem;text-align:center;font-size:0.9em;line-height:1;font-weight:700;font-style:normal;color:var(--global-palette1, #3182CE);}.wp-block-kadence-advancedheading.kt-adv-heading48317_7b2a34-ae mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading48317_7b2a34-ae[data-kb-block=\"kb-adv-heading48317_7b2a34-ae\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading48317_7b2a34-ae img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading48317_7b2a34-ae[data-kb-block=\"kb-adv-heading48317_7b2a34-ae\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<span class=\"kt-adv-heading48317_7b2a34-ae wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\">Winner<\/span>\n\n\n<style>.kb-image28134_34823c-6a:not(.kb-image-is-ratio-size) .kb-img, .kb-image28134_34823c-6a.kb-image-is-ratio-size{padding-top:var(--global-kb-spacing-xxs, 0.5rem);}.kb-image28134_34823c-6a .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image28134_34823c-6a size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"200\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/12\/Best-section-img-1.png\" alt=\"Zendesk\" class=\"kb-img wp-image-28136\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/12\/Best-section-img-1.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/12\/Best-section-img-1-480x120.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" 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> .kt-inside-inner-col > figure.wp-block-image, .kadence-column80523_c91010-23 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column80523_c91010-23 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column80523_c91010-23 kb-section-dir-horizontal inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-icon.kt-svg-icons80523_0f4b4b-19{justify-content:flex-start;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons80523_0f4b4b-19 alignnone\"><style>.kt-svg-item-80523_7a231c-e6 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80523_7a231c-e6 .kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80523_7a231c-e6\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_star\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"\/><\/svg><\/span><\/div>\n\n\n<style>.kt-svg-item-80523_e9416b-ad .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80523_e9416b-ad .kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80523_e9416b-ad\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_star\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"\/><\/svg><\/span><\/div>\n\n\n<style>.kt-svg-item-80523_5e0d15-5e .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80523_5e0d15-5e .kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80523_5e0d15-5e\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_star\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"\/><\/svg><\/span><\/div>\n\n\n<style>.kt-svg-item-80523_103d10-d3 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80523_103d10-d3 .kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80523_103d10-d3\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_star\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"\/><\/svg><\/span><\/div>\n\n\n<style>.kt-svg-item-80523_c5d30e-8b .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80523_c5d30e-8b .kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80523_c5d30e-8b\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_star\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polygon points=\"12 2 15.09 8.26 22 9.27 17 14.14 18.18 21.02 12 17.77 5.82 21.02 7 14.14 2 9.27 8.91 8.26 12 2\"\/><\/svg><\/span><\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading48317_6605d0-be, .wp-block-kadence-advancedheading.kt-adv-heading48317_6605d0-be[data-kb-block=\"kb-adv-heading48317_6605d0-be\"]{display:block;font-size:var(--global-kb-font-size-lg, 2rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading48317_6605d0-be mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading48317_6605d0-be[data-kb-block=\"kb-adv-heading48317_6605d0-be\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading48317_6605d0-be img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading48317_6605d0-be[data-kb-block=\"kb-adv-heading48317_6605d0-be\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<span class=\"kt-adv-heading48317_6605d0-be wp-block-kadence-advancedheading has-black-color has-text-color\">4.1<\/span>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items80523_764ad6-47:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items80523_764ad6-47 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items80523_764ad6-47 ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items80523_764ad6-47 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items80523_764ad6-47 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items80523_764ad6-47 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-80523_279887-6d .kt-svg-icon-list-single{color:#0ea5e9 !important;}.kt-svg-icon-list-item-80523_279887-6d .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80523_279887-6d\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_puzzle-piece kt-svg-icon-list-single\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M519.442 288.651c-41.519 0-59.5 31.593-82.058 31.593C377.409 320.244 432 144 432 144s-196.288 80-196.288-3.297c0-35.827 36.288-46.25 36.288-85.985C272 19.216 243.885 0 210.539 0c-34.654 0-66.366 18.891-66.366 56.346 0 41.364 31.711 59.277 31.711 81.75C175.885 207.719 0 166.758 0 166.758v333.237s178.635 41.047 178.635-28.662c0-22.473-40-40.107-40-81.471 0-37.456 29.25-56.346 63.577-56.346 33.673 0 61.788 19.216 61.788 54.717 0 39.735-36.288 50.158-36.288 85.985 0 60.803 129.675 25.73 181.23 25.73 0 0-34.725-120.101 25.827-120.101 35.962 0 46.423 36.152 86.308 36.152C556.712 416 576 387.99 576 354.443c0-34.199-18.962-65.792-56.558-65.792z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">1,300+ Apps in Zendesk Marketplace<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80523_db6d3b-36 .kt-svg-icon-list-single{color:#ff6900 !important;}.kt-svg-icon-list-item-80523_db6d3b-36 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80523_db6d3b-36\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_bullseye kt-svg-icon-list-single\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M256 72c101.689 0 184 82.295 184 184 0 101.689-82.295 184-184 184-101.689 0-184-82.295-184-184 0-101.689 82.295-184 184-184m0-64C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 184c35.29 0 64 28.71 64 64s-28.71 64-64 64-64-28.71-64-64 28.71-64 64-64m0-64c-70.692 0-128 57.308-128 128s57.308 128 128 128 128-57.308 128-128-57.308-128-128-128z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Unified Agent Workspace<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80523_7afabc-1b .kt-svg-icon-list-single{color:#6366f1 !important;}.kt-svg-icon-list-item-80523_7afabc-1b .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80523_7afabc-1b\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_robot kt-svg-icon-list-single\"><svg viewBox=\"0 0 640 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M0 256v128c0 17.7 14.3 32 32 32h32V224H32c-17.7 0-32 14.3-32 32zM464 96H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32v64H176c-44.2 0-80 35.8-80 80v272c0 35.3 28.7 64 64 64h320c35.3 0 64-28.7 64-64V176c0-44.2-35.8-80-80-80zM256 416h-64v-32h64v32zm-32-120c-22.1 0-40-17.9-40-40s17.9-40 40-40 40 17.9 40 40-17.9 40-40 40zm128 120h-64v-32h64v32zm96 0h-64v-32h64v32zm-32-120c-22.1 0-40-17.9-40-40s17.9-40 40-40 40 17.9 40 40-17.9 40-40 40zm192-72h-32v192h32c17.7 0 32-14.3 32-32V256c0-17.7-14.3-32-32-32z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">AI Resolves 80% of Routine Asks<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80523_85c32e-d3 .kt-svg-icon-list-single{color:#f59e0b !important;}.kt-svg-icon-list-item-80523_85c32e-d3 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80523_85c32e-d3\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_magic kt-svg-icon-list-single\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M224 96l16-32 32-16-32-16-16-32-16 32-32 16 32 16 16 32zM80 160l26.66-53.33L160 80l-53.34-26.67L80 0 53.34 53.33 0 80l53.34 26.67L80 160zm352 128l-26.66 53.33L352 368l53.34 26.67L432 448l26.66-53.33L512 368l-53.34-26.67L432 288zm70.62-193.77L417.77 9.38C411.53 3.12 403.34 0 395.15 0c-8.19 0-16.38 3.12-22.63 9.38L9.38 372.52c-12.5 12.5-12.5 32.76 0 45.25l84.85 84.85c6.25 6.25 14.44 9.37 22.62 9.37 8.19 0 16.38-3.12 22.63-9.37l363.14-363.15c12.5-12.48 12.5-32.75 0-45.24zM359.45 203.46l-50.91-50.91 86.6-86.6 50.91 50.91-86.6 86.6z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Ticketing, Live Chat &amp; Help Center<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80523_520a64-d1 .kt-svg-icon-list-single{color:#00d084 !important;}.kt-svg-icon-list-item-80523_520a64-d1 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80523_520a64-d1\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_shield-alt kt-svg-icon-list-single\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M496 128c0 221.282-135.934 344.645-221.539 380.308a48 48 0 0 1-36.923 0C130.495 463.713 16 326.487 16 128a48 48 0 0 1 29.539-44.308l192-80a48 48 0 0 1 36.923 0l192 80A48 48 0 0 1 496 128zM256 446.313l.066.034c93.735-46.689 172.497-156.308 175.817-307.729L256 65.333v380.98z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">AES-256 Encryption at Rest<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80523_03d137-28 .kt-svg-icon-list-single{color:#10b981 !important;}.kt-svg-icon-list-item-80523_03d137-28 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80523_03d137-28\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_gift kt-svg-icon-list-single\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M32 448c0 17.7 14.3 32 32 32h160V320H32v128zm448-288h-42.1c6.2-12.1 10.1-25.5 10.1-40 0-48.5-39.5-88-88-88-41.6 0-68.5 21.3-103 68.3-34.5-47-61.4-68.3-103-68.3-48.5 0-88 39.5-88 88 0 14.5 3.8 27.9 10.1 40H32c-17.7 0-32 14.3-32 32v80c0 8.8 7.2 16 16 16h480c8.8 0 16-7.2 16-16v-80c0-17.7-14.3-32-32-32zm-326.1 0c-22.1 0-40-17.9-40-40s17.9-40 40-40c19.9 0 34.6 3.3 86.1 80h-86.1zm206.1 0h-86.1c51.4-76.5 65.7-80 86.1-80 22.1 0 40 17.9 40 40s-17.9 40-40 40zm-72 320h160c17.7 0 32-14.3 32-32V320H288v160z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">14-Day Free Trial<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80523_1f2482-0a .kt-svg-icon-list-single{color:#00d084 !important;}.kt-svg-icon-list-item-80523_1f2482-0a .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80523_1f2482-0a\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_dollar-sign kt-svg-icon-list-single\"><svg viewBox=\"0 0 288 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M209.2 233.4l-108-31.6C88.7 198.2 80 186.5 80 173.5c0-16.3 13.2-29.5 29.5-29.5h66.3c12.2 0 24.2 3.7 34.2 10.5 6.1 4.1 14.3 3.1 19.5-2l34.8-34c7.1-6.9 6.1-18.4-1.8-24.5C238 74.8 207.4 64.1 176 64V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v48h-2.5C45.8 64-5.4 118.7.5 183.6c4.2 46.1 39.4 83.6 83.8 96.6l102.5 30c12.5 3.7 21.2 15.3 21.2 28.3 0 16.3-13.2 29.5-29.5 29.5h-66.3C100 368 88 364.3 78 357.5c-6.1-4.1-14.3-3.1-19.5 2l-34.8 34c-7.1 6.9-6.1 18.4 1.8 24.5 24.5 19.2 55.1 29.9 86.5 30v48c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16v-48.2c46.6-.9 90.3-28.6 105.7-72.7 21.5-61.6-14.6-124.8-72.5-141.7z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Plans from $55\/agent\/month<\/strong><\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns48317_winner_btn{gap:var(--global-kb-gap-none, 0rem );flex-direction:column;align-items:center;justify-content:center;}.kt-btns48317_winner_btn .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns48317_winner_btn\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn48317_winner_btn_inner.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn48317_winner_btn_inner.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);margin-top:var(--global-kb-spacing-xs, 1rem);box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn48317_winner_btn_inner.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn48317_winner_btn_inner.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn48317_winner_btn_inner.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn48317_winner_btn_inner.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn48317_winner_btn_inner.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn48317_winner_btn_inner.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn48317_winner_btn_inner.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn48317_winner_btn_inner.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn48317_winner_btn_inner kt-btn-size-standard kt-btn-width-type-full kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-true wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY NOW<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column80523_7f4eac-2d > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);}.kadence-column80523_7f4eac-2d > .kt-inside-inner-col{box-shadow:0px 14px 25px -10px rgba(0, 0, 0, 0.5);border-top:3px solid var(--global-palette3, #1A202C);border-right:3px solid var(--global-palette3, #1A202C);border-bottom:3px solid var(--global-palette3, #1A202C);border-left:3px solid var(--global-palette3, #1A202C);}.kadence-column80523_7f4eac-2d > .kt-inside-inner-col,.kadence-column80523_7f4eac-2d > .kt-inside-inner-col:before{border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;}.kadence-column80523_7f4eac-2d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column80523_7f4eac-2d > .kt-inside-inner-col{flex-direction:column;}.kadence-column80523_7f4eac-2d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column80523_7f4eac-2d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column80523_7f4eac-2d{position:relative;}@media all and (max-width: 1024px){.kadence-column80523_7f4eac-2d > .kt-inside-inner-col{border-top:3px solid var(--global-palette3, #1A202C);border-right:3px solid var(--global-palette3, #1A202C);border-bottom:3px solid var(--global-palette3, #1A202C);border-left:3px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column80523_7f4eac-2d > .kt-inside-inner-col{border-top:3px solid var(--global-palette3, #1A202C);border-right:3px solid var(--global-palette3, #1A202C);border-bottom:3px solid var(--global-palette3, #1A202C);border-left:3px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column80523_7f4eac-2d inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-icon.kt-svg-icons80523_58b3f9-c6{justify-content:center;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons80523_58b3f9-c6 alignnone\"><style>.kt-svg-item-80523_fa83f9-df .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80523_fa83f9-df .kb-svg-icon-wrap{color:#ffffff;font-size:50px;margin-top:-75px;background:#00d084;border-color:var(--global-palette3, #1A202C);border-width:3px;border-radius:50%;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-stacked kt-svg-icon-wrap kt-svg-item-80523_fa83f9-df\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_activity\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"22 12 18 12 15 21 9 3 6 12 2 12\"\/><\/svg><\/span><\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading48317_48d1b6-a7, .wp-block-kadence-advancedheading.kt-adv-heading48317_48d1b6-a7[data-kb-block=\"kb-adv-heading48317_48d1b6-a7\"]{display:block;margin-top:var(--global-kb-spacing-xs, 1rem);margin-right:0rem;margin-bottom:0rem;margin-left:0rem;text-align:center;font-size:0.9em;line-height:1;font-weight:700;font-style:normal;color:var(--global-palette1, #3182CE);}.wp-block-kadence-advancedheading.kt-adv-heading48317_48d1b6-a7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading48317_48d1b6-a7[data-kb-block=\"kb-adv-heading48317_48d1b6-a7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading48317_48d1b6-a7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading48317_48d1b6-a7[data-kb-block=\"kb-adv-heading48317_48d1b6-a7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<span class=\"kt-adv-heading48317_48d1b6-a7 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\">Runner Up<\/span>\n\n\n<style>.kb-image28964_4c42fa-59:not(.kb-image-is-ratio-size) .kb-img, .kb-image28964_4c42fa-59.kb-image-is-ratio-size{padding-top:var(--global-kb-spacing-xxs, 0.5rem);}.kb-image28964_4c42fa-59 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image28964_4c42fa-59 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"200\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/12\/Best-section-img-6.png\" alt=\"Copper crm\" class=\"kb-img wp-image-28965\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/12\/Best-section-img-6.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/12\/Best-section-img-6-480x120.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure>\n\n\n<style>.kadence-column80523_6600c4-9c > .kt-inside-inner-col{display:flex;}.kadence-column80523_6600c4-9c > .kt-inside-inner-col{padding-top:0px;padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);}.kadence-column80523_6600c4-9c > .kt-inside-inner-col,.kadence-column80523_6600c4-9c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column80523_6600c4-9c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column80523_6600c4-9c > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}.kadence-column80523_6600c4-9c > .kt-inside-inner-col > *, .kadence-column80523_6600c4-9c > .kt-inside-inner-col > figure.wp-block-image, .kadence-column80523_6600c4-9c > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column80523_6600c4-9c > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column80523_6600c4-9c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column80523_6600c4-9c{position:relative;}@media all and (max-width: 1024px){.kadence-column80523_6600c4-9c > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column80523_6600c4-9c > .kt-inside-inner-col > *, .kadence-column80523_6600c4-9c > .kt-inside-inner-col > figure.wp-block-image, .kadence-column80523_6600c4-9c > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column80523_6600c4-9c > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kadence-column80523_6600c4-9c > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;justify-content:center;}.kadence-column80523_6600c4-9c > .kt-inside-inner-col > *, .kadence-column80523_6600c4-9c > .kt-inside-inner-col > figure.wp-block-image, .kadence-column80523_6600c4-9c > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column80523_6600c4-9c > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column80523_6600c4-9c kb-section-dir-horizontal inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-icon.kt-svg-icons80523_e7ed73-5c{justify-content:flex-start;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons80523_e7ed73-5c alignnone\"><style>.kt-svg-item-80523_2ce8fb-73 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80523_2ce8fb-73 .kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80523_2ce8fb-73\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_star\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" 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fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polygon points=\"12 2 15.09 8.26 22 9.27 17 14.14 18.18 21.02 12 17.77 5.82 21.02 7 14.14 2 9.27 8.91 8.26 12 2\"\/><\/svg><\/span><\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading48317_1cf79b-14, .wp-block-kadence-advancedheading.kt-adv-heading48317_1cf79b-14[data-kb-block=\"kb-adv-heading48317_1cf79b-14\"]{display:block;font-size:var(--global-kb-font-size-lg, 2rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading48317_1cf79b-14 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading48317_1cf79b-14[data-kb-block=\"kb-adv-heading48317_1cf79b-14\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading48317_1cf79b-14 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading48317_1cf79b-14[data-kb-block=\"kb-adv-heading48317_1cf79b-14\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<span class=\"kt-adv-heading48317_1cf79b-14 wp-block-kadence-advancedheading has-black-color has-text-color\">3.5<\/span>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items80523_4882ef-90:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items80523_4882ef-90 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mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80523_022a37-79\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_puzzle-piece kt-svg-icon-list-single\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M519.442 288.651c-41.519 0-59.5 31.593-82.058 31.593C377.409 320.244 432 144 432 144s-196.288 80-196.288-3.297c0-35.827 36.288-46.25 36.288-85.985C272 19.216 243.885 0 210.539 0c-34.654 0-66.366 18.891-66.366 56.346 0 41.364 31.711 59.277 31.711 81.75C175.885 207.719 0 166.758 0 166.758v333.237s178.635 41.047 178.635-28.662c0-22.473-40-40.107-40-81.471 0-37.456 29.25-56.346 63.577-56.346 33.673 0 61.788 19.216 61.788 54.717 0 39.735-36.288 50.158-36.288 85.985 0 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248 248-111.033 248-248S392.967 8 256 8zm0 184c35.29 0 64 28.71 64 64s-28.71 64-64 64-64-28.71-64-64 28.71-64 64-64m0-64c-70.692 0-128 57.308-128 128s57.308 128 128 128 128-57.308 128-128-57.308-128-128-128z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Visual Pipelines &amp; Lead Scoring<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80523_0ec586-c0 .kt-svg-icon-list-single{color:#10b981 !important;}.kt-svg-icon-list-item-80523_0ec586-c0 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80523_0ec586-c0\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_gift kt-svg-icon-list-single\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M32 448c0 17.7 14.3 32 32 32h160V320H32v128zm448-288h-42.1c6.2-12.1 10.1-25.5 10.1-40 0-48.5-39.5-88-88-88-41.6 0-68.5 21.3-103 68.3-34.5-47-61.4-68.3-103-68.3-48.5 0-88 39.5-88 88 0 14.5 3.8 27.9 10.1 40H32c-17.7 0-32 14.3-32 32v80c0 8.8 7.2 16 16 16h480c8.8 0 16-7.2 16-16v-80c0-17.7-14.3-32-32-32zm-326.1 0c-22.1 0-40-17.9-40-40s17.9-40 40-40c19.9 0 34.6 3.3 86.1 80h-86.1zm206.1 0h-86.1c51.4-76.5 65.7-80 86.1-80 22.1 0 40 17.9 40 40s-17.9 40-40 40zm-72 320h160c17.7 0 32-14.3 32-32V320H288v160z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Free 14-Day Trial<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80523_7b3f1e-d4 .kt-svg-icon-list-single{color:#00d084 !important;}.kt-svg-icon-list-item-80523_7b3f1e-d4 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80523_7b3f1e-d4\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_piggy-bank kt-svg-icon-list-single\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M560 224h-29.5c-8.8-20-21.6-37.7-37.4-52.5L512 96h-32c-29.4 0-55.4 13.5-73 34.3-7.6-1.1-15.1-2.3-23-2.3H256c-77.4 0-141.9 55-156.8 128H56c-14.8 0-26.5-13.5-23.5-28.8C34.7 215.8 45.4 208 57 208h1c3.3 0 6-2.7 6-6v-20c0-3.3-2.7-6-6-6-28.5 0-53.9 20.4-57.5 48.6C-3.9 258.8 22.7 288 56 288h40c0 52.2 25.4 98.1 64 127.3V496c0 8.8 7.2 16 16 16h64c8.8 0 16-7.2 16-16v-48h128v48c0 8.8 7.2 16 16 16h64c8.8 0 16-7.2 16-16v-80.7c11.8-8.9 22.3-19.4 31.3-31.3H560c8.8 0 16-7.2 16-16V240c0-8.8-7.2-16-16-16zm-128 64c-8.8 0-16-7.2-16-16s7.2-16 16-16 16 7.2 16 16-7.2 16-16 16zM256 96h128c5.4 0 10.7.4 15.9.8 0-.3.1-.5.1-.8 0-53-43-96-96-96s-96 43-96 96c0 2.1.5 4.1.6 6.2 15.2-3.9 31-6.2 47.4-6.2z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Plans from $9\/seat\/month<\/strong><\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns48317_runner_btn{gap:var(--global-kb-gap-none, 0rem );flex-direction:column;align-items:center;justify-content:center;}.kt-btns48317_runner_btn .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns48317_runner_btn\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn48317_runner_btn_inner.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn48317_runner_btn_inner.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);margin-top:var(--global-kb-spacing-xs, 1rem);box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn48317_runner_btn_inner.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn48317_runner_btn_inner.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn48317_runner_btn_inner.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn48317_runner_btn_inner.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn48317_runner_btn_inner.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn48317_runner_btn_inner.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn48317_runner_btn_inner.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn48317_runner_btn_inner.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn48317_runner_btn_inner kt-btn-size-standard kt-btn-width-type-full kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-true wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/copper\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY NOW<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<div class=\"wp-block-group blue-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u26a1 Quick Verdict:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pricing:<\/strong> Zendesk Suite Team starts at $55\/agent\/month. Copper <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-crm-for-travel-agency\" title=\"CRM\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159818\" target=\"_blank\" rel=\"noopener\">CRM<\/a> starts at $9\/seat\/month on the Starter plan.<\/li>\n\n\n\n<li><strong>Best for:<\/strong> Zendesk suits any support team handling support tickets across multiple channels. Copper CRM suits sales teams living inside Gmail.<\/li>\n\n\n\n<li><strong>Key difference:<\/strong> Zendesk is customer service software with a ticketing system. Copper is CRM software for customer relationship management.<\/li>\n\n\n\n<li><strong>Our pick:<\/strong> Zendesk (4.1) for most businesses, because it covers support requests, live chat, and analytics in one platform.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/03\/Zendesk-vs-Copper-crm-1.png\" alt=\"Zendesk vs Copper CRM Comparison\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">These two tools get compared far more often than they should.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk is a help desk. Copper CRM is a sales CRM.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One handles incoming support requests. The other tracks outgoing deals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They overlap in one place: both store customer data and customer conversations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That overlap is why people ask which one to buy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here is the honest answer, feature by feature.<\/p>\n\n\n\n<h2 id='overview'  id=\"boomdevs_1\" class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This Zendesk vs Copper CRM comparison covers pricing, core features, <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-password-manager\" title=\"security\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159810\" target=\"_blank\" rel=\"noopener\">security<\/a>, and ease of use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-ai-essay-writer\" title=\"writer\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159806\" target=\"_blank\" rel=\"noopener\">writer<\/a> spent hands-on time with Copper CRM directly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Notes on Zendesk come from published specs, documentation, and G2 reviews.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We also flag where each tool falls short for small businesses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By the end, you will know which platform fits your team.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns131598_d1d6c3-a3 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns131598_d1d6c3-a3\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131598_e15ab1-31 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try zendesk now<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='what-is-zendesk'  id=\"boomdevs_2\" class=\"wp-block-heading\">What is Zendesk?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk is cloud-based customer service software that runs in your browser.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The company launched in 2007 and moved customer service online.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is headquartered in San Francisco and led by CEO Tom Eggemeier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk serves over 200,000 customers, including Uber, Shopify, and Slack.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk&#8217;s customer support software pulls every request into one interface.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email, live chat, phone, and social messaging all land in the same queue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk Sell adds sales CRM features, and Sunshine Conversations powers messaging.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Zendesk Review: Is It The Best Customer Support Platform For Your Business?\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/Gl-7-sw8dZo?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group cta-box-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns cta-box-inner is-layout-flex wp-container-core-columns-is-layout-c446116b wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column cta-box-left is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cta-box-logo is-layout-flow wp-block-group-is-layout-flow\"><style>.kb-image131609_a065b0-59.kb-image-is-ratio-size, .kb-image131609_a065b0-59 .kb-image-is-ratio-size{max-width:350px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image131609_a065b0-59.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image131609_a065b0-59 .kb-image-is-ratio-size{align-self:unset;}.kb-image131609_a065b0-59 figure{max-width:350px;}.kb-image131609_a065b0-59 .image-is-svg, .kb-image131609_a065b0-59 .image-is-svg img{width:100%;}.kb-image131609_a065b0-59 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image131609_a065b0-59\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/CTA-70.png\" alt=\"Zendesk\" class=\"kb-img wp-image-12406\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/CTA-70.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/CTA-70-480x480.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column cta-box-right is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"cta-box-title wp-block-paragraph\">\ud83c\udfc6 Winner: Zendesk<\/p>\n\n\n\n<p class=\"cta-box-rating wp-block-paragraph\">\u2b50 4.1\/5 | \ud83d\udcb0 From $55\/agent\/month<\/p>\n\n\n\n<p class=\"cta-box-description wp-block-paragraph\">One agent workspace for support tickets, live chat, and calls. Over 1,300 apps in the Zendesk Marketplace. Free for 14 days.<\/p>\n\n\n\n<div class=\"wp-block-group cta-box-buttons is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><a class=\"cta-btn cta-btn-primary\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\">TRY ZENDESK NOW \u2192<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/zendesk\">READ FULL REVIEW \u2192<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/how-to-use-zendesk\">ZENDESK TUTORIAL \u2192<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h4 id='zendesk-pricing'  id=\"boomdevs_3\" class=\"wp-block-heading\">Zendesk Pricing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk&#8217;s pricing works on a per agent, per month basis.<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Plan<\/th><th>Price<\/th><th>Best For<\/th><\/tr><\/thead><tbody><tr><td>Suite Team<\/td><td>$55\/agent\/month<\/td><td>Small support teams starting out<\/td><\/tr><tr><td>Suite Growth<\/td><td>$89\/agent\/month<\/td><td>Multilingual support and self-service<\/td><\/tr><tr><td>Suite Professional<\/td><td>$115\/agent\/month<\/td><td>Custom workflows and deeper analytics<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Pricing verified September 2026.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Free trial:<\/strong> 14 days with full access to Suite Professional features. Qualifying startups can apply for six free months.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Money-back guarantee:<\/strong> No published refund window. Cancel before renewal to avoid the next billing cycle.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udccc <strong>Note:<\/strong> Every Zendesk Suite plan includes ticketing, a help center, and messaging. Higher tiers add multiple languages, custom apps, and better routing.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f <strong>Pricing conflict:<\/strong> Our CSV lists Suite Team at $55, Suite Growth at $89, and Suite Professional at $115. Zendesk also publishes a cheaper support-only Team tier at $19 per agent annually, plus a $115 Enterprise tier. Check the plan comparison page before you buy, and remember the total cost climbs with paid add ons.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns131598_d1d6c3-a3 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns131598_d1d6c3-a3\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{color:var(--global-palette9, 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767px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131598_e15ab1-31 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try zendesk now<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h4 id='key-benefits-of-zendesk'  id=\"boomdevs_4\" class=\"wp-block-heading\">Key Benefits of Zendesk<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Here is what Zendesk offers that most help desk software does not:<\/p>\n\n\n\n<div class=\"wp-block-group blue-box is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li><strong>One agent workspace:<\/strong> Support agents see every channel in a single view. No tab switching between email, chat, and social messaging.<\/li>\n\n\n\n<li><strong>Full customer history:<\/strong> Agents get a 360-degree view including order history and past customer interactions. Replies feel personal instead of generic.<\/li>\n\n\n\n<li><strong>AI that clears the queue:<\/strong> Zendesk says its AI can resolve over 80% of routine questions on its own. That frees your support team for hard cases.<\/li>\n\n\n\n<li><strong>Self-service knowledge base:<\/strong> Customers find answers in help center articles outside <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/best-ai-tools-for-business\" title=\"business\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159816\">business<\/a> hours. Ticket volume drops without adding headcount.<\/li>\n\n\n\n<li><strong>1,300+ integrations:<\/strong> The Zendesk Marketplace connects other tools in your stack. The Slack integration lets you create and update tickets without leaving Slack.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/it-reporting-tools\" title=\"Reporting\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159820\" target=\"_blank\" rel=\"noopener\">Reporting<\/a> and analytics Zendesk builds in:<\/strong> Track your team&#8217;s performance, customer satisfaction, and trends. You can act on real numbers, not guesses.<\/li>\n\n\n\n<li><strong>Scales without a rebuild:<\/strong> Zendesk absorbs new teams, divisions, and global bases as the business grows. Multilingual support is built in.<\/li>\n<\/ul>\n<\/div>\n\n\n<style>.kb-image521fbc_8cc29f .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image521fbc_8cc29f size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Zendesk-Introduction.png\" alt=\"Zendesk Homepage\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns131598_d1d6c3-a3 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#3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131598_e15ab1-31 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try zendesk now<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h4 id='what-our-team-noticed'  id=\"boomdevs_5\" class=\"wp-block-heading\">What Our Team Noticed<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Note: We have not had extended hands-on time inside a live Zendesk account yet. The points above come from Zendesk documentation, published specs, and G2 reviews. According to G2, ease of use and the intuitive interface are frequently praised, and Zendesk has been recognised by G2 for four consecutive years.<\/em><\/p>\n\n\n\n<h4 id='zendesk-pros-cons'  id=\"boomdevs_6\" class=\"wp-block-heading\">Zendesk Pros &amp; Cons<\/h4>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<h5 id='\u2705-pros'  id=\"boomdevs_7\" class=\"wp-block-heading\">\u2705 Pros<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Handles support requests from multiple channels in one ticketing system<\/li>\n\n\n\n<li>Over 1,300 pre-built apps and integrations in the Zendesk Marketplace<\/li>\n\n\n\n<li>AI can resolve over 80% of routine inquiries automatically<\/li>\n\n\n\n<li>Knowledge base and community forums cut repeat support tickets<\/li>\n\n\n\n<li>Two-factor authentication, IP restrictions, and AES-256 encryption at rest<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group con-item is-layout-flow wp-block-group-is-layout-flow\">\n<h5 id='\u274c-cons'  id=\"boomdevs_8\" class=\"wp-block-heading\">\u274c Cons<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Per agent pricing gets expensive fast for small businesses<\/li>\n\n\n\n<li>Sales features are weaker than a dedicated sales CRM<\/li>\n\n\n\n<li>Advanced capabilities like custom workflows sit behind higher tiers<\/li>\n\n\n\n<li>Setup takes longer than lightweight ticket systems<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3, .site .entry-content 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#ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131598_e15ab1-31 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try zendesk now<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='what-is-copper-crm'  id=\"boomdevs_9\" class=\"wp-block-heading\">What is Copper CRM?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Copper CRM is customer relationship management software built for Google Workspace.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It launched in 2012 as a Gmail extension that killed manual data entry.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It grew into a full sales CRM for Google Workspace, formerly G Suite.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Copper claims over 30,000 CRM customers worldwide, including Google itself.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A Chrome extension puts the CRM directly inside your Gmail inbox.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sales reps create leads, new contacts, and tasks directly from Gmail and Google Calendar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Records fill themselves from email, so the sales process stays in one place.<\/p>\n\n\n<style>.kb-image356738_a7501c .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image356738_a7501c size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-Homepage.png\" alt=\"Copper CRM Homepage\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Here is a walkthrough of how the platform behaves day to day.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Copper CRM Tutorial | How To Use Copper CRM For Beginners (2026)\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/AQftOqFdBlg?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group warning-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f <strong>Name check:<\/strong> Copper CRM is a software company. It has nothing to do with copper the metal, CRM as a metals grade, or CRM in HVAC and electrical work, where the letters mean something else entirely. This article only covers the CRM software.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group cta-box-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns cta-box-inner is-layout-flex wp-container-core-columns-is-layout-c446116b wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column cta-box-left is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cta-box-logo is-layout-flow wp-block-group-is-layout-flow\"><style>.kb-image131688_58db30-15.kb-image-is-ratio-size, .kb-image131688_58db30-15 .kb-image-is-ratio-size{max-width:350px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image131688_58db30-15.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image131688_58db30-15 .kb-image-is-ratio-size{align-self:unset;}.kb-image131688_58db30-15 figure{max-width:350px;}.kb-image131688_58db30-15 .image-is-svg, .kb-image131688_58db30-15 .image-is-svg img{width:100%;}.kb-image131688_58db30-15 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image131688_58db30-15\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-CTA.png\" alt=\"Copper CTA\" class=\"kb-img wp-image-25322\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-CTA.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-CTA-480x480.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column cta-box-right is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"cta-box-title wp-block-paragraph\">Copper CRM<\/p>\n\n\n\n<p class=\"cta-box-rating wp-block-paragraph\">\u2b50 3.5\/5 | \ud83d\udcb0 From $9\/seat\/month<\/p>\n\n\n\n<p class=\"cta-box-description wp-block-paragraph\">The CRM made for Google Workspace. Manage clients from Gmail, Google Calendar, and Google Drive. Free 14-day trial.<\/p>\n\n\n\n<div class=\"wp-block-group cta-box-buttons is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><a class=\"cta-btn cta-btn-primary\" href=\"https:\/\/fahimai.com\/get\/copper\" target=\"_blank\" rel=\"noopener\">TRY COPPER CRM NOW \u2192<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/copper-crm\">READ FULL REVIEW \u2192<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/how-to-use-copper-crm\">COPPER CRM TUTORIAL \u2192<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h4 id='copper-crm-pricing'  id=\"boomdevs_10\" class=\"wp-block-heading\">Copper CRM Pricing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Copper CRM pricing runs per seat, per month, and rises steeply by tier.<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Plan<\/th><th>Price<\/th><th>Best For<\/th><\/tr><\/thead><tbody><tr><td>Starter<\/td><td>$9\/seat\/month<\/td><td>Organising contacts only, no pipelines<\/td><\/tr><tr><td>Basic<\/td><td>$23\/seat\/month<\/td><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/bookkeeping-software-for-small-businesses\" title=\"Small business\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159808\" target=\"_blank\" rel=\"noopener\">Small business<\/a> teams up to 2,500 contacts<\/td><\/tr><tr><td>Professional<\/td><td>$59\/seat\/month<\/td><td>Workflow <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/linkedin-automation-tools\" title=\"automation\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159809\">automation<\/a> and 15,000 contacts<\/td><\/tr><tr><td>Business<\/td><td>$99\/seat\/month<\/td><td>Email sequence sending and reporting<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Pricing verified September 2026.<\/em><\/p>\n\n\n<style>.kb-imagebaadbf_b1cf54 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-imagebaadbf_b1cf54 size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-CRM-Pricing-980x384.png\" alt=\"Copper CRM Pricing\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Free trial:<\/strong> 14 days, free access to test the platform before you commit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Money-back guarantee:<\/strong> None published. Copper does list transparent pricing, unlike some other CRM vendors that hide customisation costs.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udccc <strong>Note:<\/strong> The Starter plan has no pipeline functionality, so it is contact management only. Email sequences are restricted to the Business tier.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f <strong>Pricing conflict:<\/strong> The rates above are annual figures. Paid monthly, Copper charges $29 for Basic, $69 for Professional, and $134 for Business. Budget for the higher number if you want to avoid a yearly lock-in.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131690_d95c2b-b0, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131690_d95c2b-b0, .wp-block-kadence-advancedbtn.kb-btns131690_d95c2b-b0, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns131690_d95c2b-b0{margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-xs, 1rem);margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns131690_d95c2b-b0{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns131690_d95c2b-b0 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns131690_d95c2b-b0\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button{color:var(--global-palette9, 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767px){.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131690_170667-57 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/copper\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try Copper FOR FREE<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h4 id='key-benefits-of-copper-crm'  id=\"boomdevs_11\" class=\"wp-block-heading\">Key Benefits of Copper CRM<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Here is where Copper earns its place against other CRMs:<\/p>\n\n\n\n<div class=\"wp-block-group blue-box is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li><strong>Google Workspace integration:<\/strong> Copper&#8217;s integration syncs emails, meetings, and contact data automatically. Nothing else on the market ties this closely to Google products.<\/li>\n\n\n\n<li><strong>No manual data entry:<\/strong> Records populate from your Gmail inbox as you work. Sales reps stop copying details between tabs.<\/li>\n\n\n\n<li><strong>Visual pipelines:<\/strong> Create pipelines for deals and projects, then easily track each stage. Multiple pipelines let one team run sales and delivery side by side.<\/li>\n\n\n\n<li><strong>Workflow <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-ai-automation-tools\" title=\"automation\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159824\" target=\"_blank\" rel=\"noopener\">automation<\/a>:<\/strong> Automate tasks and reminders so a new lead never goes cold. This sits on the Professional plan and above.<\/li>\n\n\n\n<li><strong>Email tools that fit Gmail:<\/strong> Send automated emails, build email templates, and track opens and clicks. Bulk emails go out from your own Google account.<\/li>\n\n\n\n<li><strong>Custom reporting:<\/strong> Build your own sales reports from Copper data, or push figures into Google Sheets and Google Docs.<\/li>\n\n\n\n<li><strong>Friendly API:<\/strong> Copper&#8217;s API is easier to build against than HubSpot&#8217;s, which helps if you need custom apps.<\/li>\n<\/ul>\n<\/div>\n\n\n<style>.kb-imagefc5388_283f83 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-imagefc5388_283f83 size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-Top-Benefits.png\" alt=\"Copper CRM Top Benefits\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131690_d95c2b-b0, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131690_d95c2b-b0, .wp-block-kadence-advancedbtn.kb-btns131690_d95c2b-b0, .site .entry-content 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#ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, 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#ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131690_170667-57 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/copper\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try Copper FOR FREE<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h4 id='what-our-team-noticed-1'  id=\"boomdevs_12\" class=\"wp-block-heading\">What Our Team Noticed<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Our writer signed up for Copper and ran it against a live Gmail account for several days. Here is what stood out:<\/p>\n\n\n<style>.kb-image996a12_17991e .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image996a12_17991e size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-Personal-Experience-980x655.png\" alt=\"Copper CRM Personal Experience\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<h4 id='copper-crm-pros-cons'  id=\"boomdevs_13\" class=\"wp-block-heading\">Copper CRM Pros &amp; Cons<\/h4>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<h5 id='\u2705-pros-1'  id=\"boomdevs_14\" class=\"wp-block-heading\">\u2705 Pros<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Best-in-class Google Workspace integration inside Gmail and Google Calendar<\/li>\n\n\n\n<li>Familiar interface for Google users, so onboarding is quick<\/li>\n\n\n\n<li>Removes manual data entry by pulling records from email<\/li>\n\n\n\n<li>Mobile app logs calls and texts automatically<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group con-item is-layout-flow wp-block-group-is-layout-flow\">\n<h5 id='\u274c-cons-1'  id=\"boomdevs_15\" class=\"wp-block-heading\">\u274c Cons<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Priced high against other CRMs with the same functionality<\/li>\n\n\n\n<li>Cannot be used natively by companies on Microsoft 365<\/li>\n\n\n\n<li>Contact management has been reported as glitchy, with details disappearing<\/li>\n\n\n\n<li>Marketing tools run through Outfunnel and feel clunky<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131690_d95c2b-b0, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131690_d95c2b-b0, .wp-block-kadence-advancedbtn.kb-btns131690_d95c2b-b0, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns131690_d95c2b-b0{margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-xs, 1rem);margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns131690_d95c2b-b0{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns131690_d95c2b-b0 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns131690_d95c2b-b0\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131690_170667-57 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/copper\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try Copper FOR FREE<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='feature-comparison'  id=\"boomdevs_16\" class=\"wp-block-heading\">Feature Comparison<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ten features decide this one. Here is the short version first.<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Feature<\/th><th>Zendesk<\/th><th>Copper CRM<\/th><\/tr><\/thead><tbody><tr><td>Starting Price<\/td><td>$55\/agent\/month<\/td><td>$9\/seat\/month<\/td><\/tr><tr><td>Ticketing System<\/td><td>\u2705<\/td><td>\u274c<\/td><\/tr><tr><td>Live Chat<\/td><td>\u2705<\/td><td>\u274c<\/td><\/tr><tr><td>Sales Pipelines<\/td><td>\u274c<\/td><td>\u2705<\/td><\/tr><tr><td>Google Workspace Integration<\/td><td>\u2705 (app)<\/td><td>\u2705 (native)<\/td><\/tr><tr><td>Knowledge Base<\/td><td>\u2705<\/td><td>\u274c<\/td><\/tr><tr><td>Lead Scoring<\/td><td>\u274c<\/td><td>\u2705<\/td><\/tr><tr><td>Workflow Automation<\/td><td>\u2705<\/td><td>\u2705 (Professional plan)<\/td><\/tr><tr><td>Marketplace Apps<\/td><td>1,300+<\/td><td>Limited features, fewer apps<\/td><\/tr><tr><td>Best For<\/td><td>Customer support at scale<\/td><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/save-money-on-smbs\" title=\"Small business\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159817\" target=\"_blank\" rel=\"noopener\">Small business<\/a> sales teams on Gmail<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 id='1-core-focus-support-desk-vs-sales-crm'  id=\"boomdevs_17\" class=\"wp-block-heading\">1. Core Focus: Support Desk vs Sales CRM<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Zendesk:<\/strong> This is desk software for inbound customer support. Zendesk Support collects questions from many customers and routes them to the right agent. The company describes itself as the only vendor built exclusively for the customer experience.<\/p>\n<\/div>\n\n\n<style>.kb-image199027_99a8e2-e3 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image199027_99a8e2-e3 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"359\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2024\/09\/Massage-in-Zendesk.png\" alt=\"Massage in Zendesk\" class=\"kb-img wp-image-12413\" title=\"\" srcset=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2024\/09\/Massage-in-Zendesk.png 800w, https:\/\/www.fahimai.com\/wp-content\/uploads\/2024\/09\/Massage-in-Zendesk-480x215.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Copper CRM:<\/strong> Copper points the other way, at outbound sales. It tracks leads, deals, and clients for a sales team that already lives in Google. Copper is a niche CRM by design, not a support tool.<\/p>\n<\/div>\n\n\n<style>.kb-imagecbf3b9_3c35a2 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-imagecbf3b9_3c35a2 size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-Google-Workspace-CRM-980x418.png\" alt=\"Copper CRM Google Workspace\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<h3 id='2-ticketing-system-vs-sales-pipelines'  id=\"boomdevs_18\" class=\"wp-block-heading\">2. Ticketing System vs Sales Pipelines<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Zendesk:<\/strong> The ticketing system is the core. Every request becomes a ticket with an owner, a status, and a full thread. Older ticket systems make you rebuild that structure yourself.<\/p>\n<\/div>\n\n\n<style>.kb-image199028_e50d81-27 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image199028_e50d81-27 size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"451\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Zendesk-Ticketing-Software-1024x451.png\" alt=\"Zendesk Ticketing Software\" class=\"kb-img wp-image-182305\" title=\"\" srcset=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Zendesk-Ticketing-Software-1024x451.png 1024w, https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Zendesk-Ticketing-Software-980x432.png 980w, https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Zendesk-Ticketing-Software-480x212.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Copper CRM:<\/strong> Copper uses pipelines instead of tickets. You create pipelines per product line or region and drag deals between stages. Note that the Starter plan drops pipelines entirely.<\/p>\n<\/div>\n\n\n<style>.kb-imagee63249_c03a1e .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-imagee63249_c03a1e size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-Pipelines.png\" alt=\"Copper CRM Pipelines\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<h3 id='3-live-chat-and-email-handling'  id=\"boomdevs_19\" class=\"wp-block-heading\">3. Live Chat and Email Handling<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Zendesk:<\/strong> Live chat ships with every Suite plan. Agents respond in the same window they use for email and calls. Customers get answers outside business hours through bots.<\/p>\n<\/div>\n\n\n<style>.kb-image199029_3823f1-eb .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image199029_3823f1-eb size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"480\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2024\/09\/What-is-Zendesk.png\" alt=\"What is Zendesk\" class=\"kb-img wp-image-12415\" title=\"\" srcset=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2024\/09\/What-is-Zendesk.png 800w, https:\/\/www.fahimai.com\/wp-content\/uploads\/2024\/09\/What-is-Zendesk-480x288.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Copper CRM:<\/strong> No live chat here. Copper focuses on email templates, open tracking, and click tracking from your own Gmail account. Automated emails send as transactional mail, so there is no unsubscribe link.<\/p>\n<\/div>\n\n\n<style>.kb-image809d93_d864ae .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image809d93_d864ae size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-Email-Templates.png\" alt=\"Copper CRM Email Templates\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f <strong>Warning:<\/strong> Transactional sending has no opt-out. If you send bulk emails through Copper, check your local rules before pressing send.<\/p>\n<\/div>\n\n\n\n<h3 id='4-multiple-channels-and-customer-conversations'  id=\"boomdevs_20\" class=\"wp-block-heading\">4. Multiple Channels and Customer Conversations<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Zendesk:<\/strong> The Agent Workspace merges customer conversations from multiple channels into one thread. Social messaging, web forms, and <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-free-ai-voice-generator\" title=\"voice\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159811\" target=\"_blank\" rel=\"noopener\">voice<\/a> all sit together. Support agents keep full context without asking the customer to repeat themselves.<\/p>\n<\/div>\n\n\n<style>.kb-image4f427b_a8e07a .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image4f427b_a8e07a size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/Massage-in-Zendesk.png\" alt=\"Zendesk Massaging &amp; Live Chat\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Copper CRM:<\/strong> Copper logs email and calendar activity, plus calls and texts from the mobile app. Website tracking shows which pages a prospect viewed. It is enough to track leads, not to run a support queue.<\/p>\n<\/div>\n\n\n<style>.kb-imagedfd2d6_668c65 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-imagedfd2d6_668c65 size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-Track-Leads-980x438.png\" alt=\"Copper CRM Track Lead\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<h3 id='5-ai-and-automation'  id=\"boomdevs_21\" class=\"wp-block-heading\">5. AI and Automation<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Zendesk:<\/strong> AI suggests replies and recommends next actions for agents. Zendesk states its AI resolves over 80% of routine inquiries on its own. New features here land more often than in most help desks.<\/p>\n<\/div>\n\n\n<style>.kb-image7d5343_10ea29 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image7d5343_10ea29 size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/Artificial-Intelligence-in-Zendesk.png\" alt=\"Zendesk AI &amp; Automation\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Copper CRM:<\/strong> Copper leans on rules rather than AI. You automate tasks, assign follow-ups, and apply lead scoring to rank new contacts. Email sequence sending needs the Business tier.<\/p>\n<\/div>\n\n\n<style>.kb-image98627b_e56b74 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image98627b_e56b74 size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-Automated-Tasks.png\" alt=\"Copper CRM Automated Tasks\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<h3 id='6-custom-workflows-and-team-management'  id=\"boomdevs_22\" class=\"wp-block-heading\">6. Custom Workflows and Team Management<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Zendesk:<\/strong> Triggers, automations, and macros build custom workflows without code. Workforce tools schedule the support team against demand, which limits costly <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/avoid-business-downtime\" title=\"downtime\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159812\" target=\"_blank\" rel=\"noopener\">downtime<\/a> during peaks. Custom apps extend the platform further.<\/p>\n<\/div>\n\n\n<style>.kb-image59f683_eb0111 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image59f683_eb0111 size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Zendesk-Workforce-management-980x522.png\" alt=\"Zendesk Workforce Management\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Copper CRM:<\/strong> Workflow automation removes repetitive steps for sales reps. The ability to branch rules is thinner than Zendesk&#8217;s, and advanced capabilities sit on higher plans. Teams outgrowing it usually move to another CRM.<\/p>\n<\/div>\n\n\n<style>.kb-image3dd8d9_3df747 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image3dd8d9_3df747 size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-Create-Workflow.png\" alt=\"Copper CRM Create Workflow\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<h3 id='7-security-and-sensitive-information'  id=\"boomdevs_23\" class=\"wp-block-heading\">7. Security and Sensitive Information<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Zendesk:<\/strong> Traffic runs over HTTPS\/TLS 1.2 or higher, and service data is encrypted at rest in AWS with AES-256. The security Zendesk documents also covers two-factor authentication by SMS or authenticator app, plus IP range restrictions. Fortune 100 and Fortune 500 companies trust it with sensitive information.<\/p>\n<\/div>\n\n\n<style>.kb-image4fcdd8_eef31a .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image4fcdd8_eef31a size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Zendesk-Advanced-data-privacy-and-protection-980x448.png\" alt=\"Zendesk Advanced Data Privacy &amp; Protection\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Copper CRM:<\/strong> Copper offers data encryption, two-factor authentication, and compliance with Google&#8217;s security standards. Import data tools move records in from spreadsheets. Zendesk publishes far more <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-seo-audit-tools\" title=\"audit\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159807\" target=\"_blank\" rel=\"noopener\">audit<\/a> detail.<\/p>\n<\/div>\n\n\n<style>.kb-imagef6b3ff_7bf683 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-imagef6b3ff_7bf683 size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-Import-Data.png\" alt=\"Copper CRM Import Data\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<h3 id='8-reporting-and-analytics'  id=\"boomdevs_24\" class=\"wp-block-heading\">8. Reporting and Analytics<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Zendesk:<\/strong> Analytics cover agent output, customer satisfaction, and volume trends. You can review your team&#8217;s performance by channel and spot backlogs <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/early-app\" title=\"early\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159813\">early<\/a>.<\/p>\n<\/div>\n\n\n<style>.kb-image5a5f93_52a13a .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image5a5f93_52a13a size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Zendesk-Advanced-data-privacy-and-protection-980x448.png\" alt=\"Zendesk Ticketing Software\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Copper CRM:<\/strong> Custom reporting lets you build sales reports from Copper data. It answers pipeline questions well. It cannot tell you anything about support tickets.<\/p>\n<\/div>\n\n\n<style>.kb-imagee4a64b_a57cbc .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-imagee4a64b_a57cbc size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-Sales-Reporting-980x390.png\" alt=\"Copper CRM Sales Reporting\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<h3 id='9-knowledge-base-and-project-management'  id=\"boomdevs_25\" class=\"wp-block-heading\">9. Knowledge Base and Project Management<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Zendesk:<\/strong> A knowledge base and help center let customers self-serve. Knowledge management keeps help center articles organised, and community forums handle the rest. The same setup can serve employee experience teams internally.<\/p>\n<\/div>\n\n\n<style>.kb-image683338_4fb0ea .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image683338_4fb0ea size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Zendesk-AI-Research-980x484.png\" alt=\"Zendesk AI Research\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Copper CRM:<\/strong> No knowledge base. Copper repurposes pipelines for project management, so agencies track delivery beside sales. Files still live in Google Drive rather than the CRM.<\/p>\n<\/div>\n\n\n<style>.kb-image752cef_faf765 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image752cef_faf765 size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2024\/11\/Copper-Manage-Projects-980x462.png\" alt=\"Copper CRM Manage Project\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<h3 id='10-pricing-cost'  id=\"boomdevs_26\" class=\"wp-block-heading\">10. Pricing &amp; Cost<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Here are both price lists side by side.<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Tier<\/th><th>Zendesk<\/th><th>Copper CRM<\/th><\/tr><\/thead><tbody><tr><td>Entry<\/td><td>Suite Team \u2014 $55\/agent\/month<\/td><td>Starter \u2014 $9\/seat\/month<\/td><\/tr><tr><td>Low<\/td><td>\u274c<\/td><td>Basic \u2014 $23\/seat\/month<\/td><\/tr><tr><td>Mid<\/td><td>Suite Growth \u2014 $89\/agent\/month<\/td><td>Professional \u2014 $59\/seat\/month<\/td><\/tr><tr><td>Top<\/td><td>Suite Professional \u2014 $115\/agent\/month<\/td><td>Business \u2014 $99\/seat\/month<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Zendesk:<\/strong> Nothing about Zendesk&#8217;s pricing is cheap. What you get is a whole support operation in one bill rather than four separate tools. For a five-agent team, Suite Team runs $275 per month.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Copper CRM:<\/strong> Copper starts far lower, but the useful plans are not the cheap ones. Pipelines start at Basic and automation at Professional. Against other CRM options at the same price, Copper is not the value pick unless the Google tie-in matters to you.<\/p>\n<\/div>\n\n\n\n<h2 id='different-scenarios'  id=\"boomdevs_27\" class=\"wp-block-heading\">Different Scenarios<\/h2>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>If You Need&#8230;<\/th><th>Choose<\/th><th>Why<\/th><\/tr><\/thead><tbody><tr><td>Inbound support at volume<\/td><td>Zendesk<\/td><td>Built as a ticketing system<\/td><\/tr><tr><td>A CRM inside Gmail<\/td><td>Copper CRM<\/td><td>Native Google Workspace integration<\/td><\/tr><tr><td>Lowest entry price<\/td><td>Copper CRM<\/td><td>$9\/seat versus $55\/agent<\/td><\/tr><tr><td>Live chat and a help center<\/td><td>Zendesk<\/td><td>Copper has neither<\/td><\/tr><tr><td>Deal pipelines and lead scoring<\/td><td>Copper CRM<\/td><td>Zendesk Sell is thinner<\/td><\/tr><tr><td>Growth into a global team<\/td><td>Zendesk<\/td><td>Multiple languages and 1,300+ apps<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-group scenario-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udcb0 Your Budget<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Copper wins on sticker price for a small team. Add three support agents to Zendesk and the gap gets real, so price the full year before deciding.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group scenario-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udd0c Your Tech Stack<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your company runs on Microsoft 365, Copper is off the table. Zendesk is stack-neutral and connects to most other tools through its marketplace.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group scenario-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udce5 Inbound or Outbound<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Answer this first and the rest falls out. People writing to you means a help desk. You writing to people means a CRM.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group scenario-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\ud83c\udf93 Your Experience Level<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Copper feels familiar on day one if you already use Google products. Zendesk is designed for agents to jump in quickly, though full configuration takes longer than most ticketing systems.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group scenario-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\ud83c\udd93 Free Trials and Demos<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk offers 14 days at the Suite Professional level, plus six free months for qualifying startups. Copper also gives 14 days. Run both against real work before you pay.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group scenario-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udedf Support Options<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk backs its own product with a large help center and community forums. Copper&#8217;s documentation is lighter, which shows when something breaks mid-quarter.<\/p>\n<\/div>\n\n\n\n<h2 id='switching-guide'  id=\"boomdevs_28\" class=\"wp-block-heading\">Switching Guide<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Already on one of these? Here is what changes.<\/p>\n\n\n\n<div class=\"wp-block-group migration-card from-a is-layout-flow wp-block-group-is-layout-flow\">\n<h5 id='\ud83d\udd04-switching-from-zendesk-to-copper-crm'  id=\"boomdevs_29\" class=\"wp-block-heading\">\ud83d\udd04 Switching from Zendesk to Copper CRM?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2705 What you&#8217;ll gain:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A CRM that works inside Gmail and Google Calendar<\/li>\n\n\n\n<li>Deal pipelines, lead scoring, and a far lower seat price<\/li>\n\n\n\n<li>Records that fill themselves from email activity<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u274c What you&#8217;ll lose:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The ticketing system and every support workflow attached to it<\/li>\n\n\n\n<li>Live chat, the knowledge base, and community forums<\/li>\n\n\n\n<li>Access to 1,300+ marketplace apps<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udccb How to switch:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Export contacts and organisations from Zendesk as CSV<\/li>\n\n\n\n<li>Start the Copper trial and install the Chrome extension<\/li>\n\n\n\n<li>Import data, then rebuild your stages as pipelines<\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-group migration-card from-b is-layout-flow wp-block-group-is-layout-flow\">\n<h5 id='\ud83d\udd04-switching-from-copper-crm-to-zendesk'  id=\"boomdevs_30\" class=\"wp-block-heading\">\ud83d\udd04 Switching from Copper CRM to Zendesk?<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2705 What you&#8217;ll gain:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Real ticketing across email, chat, phone, and social messaging<\/li>\n\n\n\n<li>A self-service help center that cuts inbound volume<\/li>\n\n\n\n<li>Published security controls and audit detail<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u274c What you&#8217;ll lose:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Native Google Workspace syncing from the Gmail sidebar<\/li>\n\n\n\n<li>Visual sales pipelines and lead scoring<\/li>\n\n\n\n<li>The $9 entry price<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udccb How to switch:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Export people, companies, and opportunities from Copper<\/li>\n\n\n\n<li>Open a Zendesk trial and connect your support inbox<\/li>\n\n\n\n<li>Import the file, then set triggers and macros<\/li>\n<\/ol>\n<\/div>\n\n\n\n<h2 id='what-our-review-didn-t-cover'  id=\"boomdevs_31\" class=\"wp-block-heading\">What Our Review Didn&#8217;t Cover<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We focused on small and mid-sized teams. We did not evaluate Zendesk Enterprise contracts, custom quotes, or large migrations run by a partner. Copper&#8217;s Outfunnel-powered marketing tools were outside our scope, as was call-centre <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/ai-voice-cloning\" title=\"voice\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159823\" target=\"_blank\" rel=\"noopener\">voice<\/a> quality on either side. If you run 100+ seats, your priorities will differ from what we covered here.<\/p>\n\n\n\n<h2 id='final-verdict'  id=\"boomdevs_32\" class=\"wp-block-heading\">Final Verdict<\/h2>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Category<\/th><th>Winner<\/th><\/tr><\/thead><tbody><tr><td>\ud83d\udcb0 Pricing<\/td><td>Copper CRM<\/td><\/tr><tr><td>\ud83c\udfab Ticketing and Support<\/td><td>Zendesk<\/td><\/tr><tr><td>\ud83d\udcac Live Chat and Messaging<\/td><td>Zendesk<\/td><\/tr><tr><td>\ud83e\udd1d Sales Pipelines<\/td><td>Copper CRM<\/td><\/tr><tr><td>\ud83d\udd10 Security<\/td><td>Zendesk<\/td><\/tr><tr><td>\ud83d\udcca Reporting and Analytics<\/td><td>Zendesk<\/td><\/tr><tr><td>\ud83d\udd0c Integrations<\/td><td>Zendesk<\/td><\/tr><tr><td><strong>\ud83c\udfc6 Overall Winner<\/strong><\/td><td><strong>Zendesk<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-group winner-box is-layout-flow wp-block-group-is-layout-flow\">\n<h4 id='\ud83c\udfc6-winner-zendesk'  id=\"boomdevs_33\" class=\"wp-block-heading\">\ud83c\udfc6 WINNER: ZENDESK<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk wins 5 of 7 categories.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Best for:<\/strong> Support teams, growing businesses, and any company handling questions across multiple channels<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk takes it because it does more of what most buyers actually came for. Support tickets, live chat, a knowledge base, and analytics all live in one platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Copper CRM is the better product in its own lane. If your sales team runs on Gmail and you only need contact management and pipelines, Copper does that job with less friction than Zendesk ever will.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The honest recommendation is that many companies end up needing both. Buy the one that solves your loudest problem this quarter.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns131598_d1d6c3-a3 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns131598_d1d6c3-a3\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131598_e15ab1-31 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try zendesk now<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='more-of-zendesk-compared'  id=\"boomdevs_34\" class=\"wp-block-heading\">More of Zendesk Compared<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here is how Zendesk lines up against the closest help desk rivals:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/youtu.be\/7KQxM8Zp3WQ\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group competitor-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Zendesk vs Freshdesk<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Zendesk wins on:<\/em> Larger app marketplace, deeper analytics, stronger published security controls<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Freshdesk wins on:<\/em> A genuinely free tier, lower agent pricing, faster first-week setup<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group competitor-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Zendesk vs Intercom<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Zendesk wins on:<\/em> Ticket routing at volume, reporting depth, predictable per-agent billing<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Intercom wins on:<\/em> In-app messaging, product tours, proactive outbound chat<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group competitor-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Zendesk vs Help Scout<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Zendesk wins on:<\/em> Multilingual support, workforce scheduling, custom apps and API depth<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Help Scout wins on:<\/em> Simpler shared inbox, lighter admin overhead, friendlier price for tiny teams<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group competitor-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/zendesk-vs-zoho-crm\" title=\"Zendesk vs Zoho\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159819\" target=\"_blank\" rel=\"noopener\">Zendesk vs Zoho<\/a> Desk<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Zendesk wins on:<\/em> Marketplace breadth, AI maturity, enterprise references like Uber and Shopify<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Zoho Desk wins on:<\/em> Cost per agent, bundling with the wider Zoho suite, built-in CRM linkage<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns131598_d1d6c3-a3 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns131598_d1d6c3-a3\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131598_e15ab1-31 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try zendesk now<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='more-of-copper-crm-compared'  id=\"boomdevs_35\" class=\"wp-block-heading\">More of Copper CRM Compared<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">And here is Copper against the CRMs buyers usually shortlist beside it:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Best CRM Software 2026? Notion vs Airtable vs folk vs Copper vs Pipedrive vs HubSpot vs Salesforce\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/A6fthJXJX-w?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group competitor-card software-b-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/hubspot-vs-copper-crm\" title=\"Copper CRM vs HubSpot\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159821\" target=\"_blank\" rel=\"noopener\">Copper CRM vs HubSpot<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Copper wins on:<\/em> Tighter Gmail sidebar, friendlier API to build against, less setup before first use<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>HubSpot wins on:<\/em> Free starting tier, real marketing automation, reporting that scales past small teams<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group competitor-card software-b-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/salesforce-vs-copper-crm\" title=\"Copper CRM vs Salesforce\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159822\" target=\"_blank\" rel=\"noopener\">Copper CRM vs Salesforce<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Copper wins on:<\/em> Days-not-months onboarding, no admin headcount required, flat transparent pricing<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Salesforce wins on:<\/em> Customisation ceiling, partner and consultant network, forecasting for large sales orgs<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group competitor-card software-b-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/keap-vs-copper-crm\" title=\"Copper CRM vs Keap\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159814\" target=\"_blank\" rel=\"noopener\">Copper CRM vs Keap<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Copper wins on:<\/em> Cleaner interface for Google users, lower entry price, better calendar syncing<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/keap-crm\" title=\"Keap\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159815\" target=\"_blank\" rel=\"noopener\">Keap<\/a> wins on:<\/em> Native marketing campaigns, invoicing and payments, landing pages out of the box<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group competitor-card software-b-card is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/copper-crm-vs-insightly\" title=\"Copper CRM vs Insightly\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"159825\" target=\"_blank\" rel=\"noopener\">Copper CRM vs Insightly<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Copper wins on:<\/em> Deeper Google Workspace hooks, faster contact capture, simpler day-to-day use<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Insightly wins on:<\/em> Stronger project management, Microsoft compatibility, more reporting on lower plans<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131690_d95c2b-b0, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131690_d95c2b-b0, .wp-block-kadence-advancedbtn.kb-btns131690_d95c2b-b0, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns131690_d95c2b-b0{margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-xs, 1rem);margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns131690_d95c2b-b0{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns131690_d95c2b-b0 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns131690_d95c2b-b0\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131690_170667-57.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131690_170667-57 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/copper\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try Copper FOR FREE<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='frequently-asked-questions'  id=\"boomdevs_36\" class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What exactly does Zendesk do?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It collects questions from email, chat, phone, and social apps into one queue. Agents answer from a single workspace, and reporting shows how fast the queue clears.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is Zendesk a CRM tool?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not primarily. It is a service platform, though Zendesk Sell adds sales records. For pipeline-first work, a dedicated CRM like Copper fits better.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What are the disadvantages of Zendesk?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cost per agent climbs quickly, useful controls sit on higher tiers, and configuration takes real time. Sales functionality also trails purpose-built rivals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What is Copper CRM used for?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tracking deals, contacts, and follow-ups without leaving Google Workspace. Small sales and client-facing teams use it to log activity automatically from email and calendar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Does Copper CRM work with Outlook?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No native Outlook version exists. Copper is built around Google, so Microsoft 365 shops should look at Insightly, HubSpot, or Salesforce instead.<\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"WebPage\",\n      \"name\": \"Zendesk vs Copper CRM: One Clear Winner (My Honest Take)\",\n      \"description\": \"Zendesk vs Copper CRM \u2014 compared side by side. Zendesk wins on ticketing and analytics, Copper wins on Gmail and price. 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Data is encrypted at rest with AES-256, traffic uses TLS 1.2 or higher, and two-factor authentication is supported for agent login.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is the disadvantage of Zendesk?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Total cost. Per-agent billing plus paid add ons makes it expensive for small businesses compared with lighter ticket systems.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is Zendesk good for?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Support at scale: ticketing, live chat, self-service help center articles, multilingual support, and reporting on your team's performance.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"Is Zendesk any good?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"For inbound customer support, yes. Users praise its intuitive interface and ease of use, though the price is a common complaint.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"Can Zendesk be trusted?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"It regularly audits its applications, systems, and networks, restricts account access by IP range, and protects sensitive information in transit and at rest.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is so good about Zendesk?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"A single interface for customer conversations, over 1,300 marketplace apps, AI that resolves most routine inquiries, and reporting and analytics Zendesk builds in.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is the ranking of Zendesk?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Gartner ranks Zendesk first for digital customer service use cases, and Forbes named it the best customer service platform in 2023.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"Is Zendesk a reputable company?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Yes. It is a long-established leader in the customer service software industry with well-known enterprise customers.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is Zendesk satisfaction score?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Zendesk measures customer satisfaction through CSAT surveys inside the product. Scores vary by company rather than being a fixed Zendesk figure.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is Copper CRM used for?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Tracking leads, deals, contacts, and follow-ups from inside Gmail and Google Calendar without manual data entry.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is the old name of Copper CRM?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Copper was previously called ProsperWorks before rebranding to Copper.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"Is Copper CRM Hipaa compliant?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Copper does not market itself as a HIPAA-compliant CRM. Healthcare teams should request a BAA and confirm directly before storing patient data.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is CRM in HVAC?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"In HVAC contexts CRM still means customer relationship management software used to manage service clients, not Copper the metal.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is CRM metal?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"CRM as a metals term refers to certified reference material or cold rolled metal. It is unrelated to Copper CRM the software.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What does CRM mean?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"CRM stands for customer relationship management, software that stores contacts, tracks the sales process, and records every interaction.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What does CRM stand for in electrical?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"In electrical work CRM usually refers to a control relay module or certified reference material. It is not the CRM software meaning.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is copper CRM?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Copper CRM is CRM software built for Google Workspace, delivered through a Chrome extension that runs inside your Gmail inbox.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is the old name of copper CRM?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"It was originally launched as ProsperWorks, starting life as a Gmail extension in 2012.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"Is copper CRM Hipaa compliant?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Copper offers encryption and two-factor authentication, but it does not advertise HIPAA compliance. Verify with their team before handling health records.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"Who is the founder of Copper CRM?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Copper started as ProsperWorks in 2012. Jon Lee is credited as a co-founder, and the company later rebranded to Copper CRM.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is copper CRM used for?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Managing new contacts, pipelines, and projects for small business sales teams that already work in Google products.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"Does copper CRM work with Outlook?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"No native Outlook integration exists. Copper is built for Google Workspace, so Microsoft 365 users should consider another CRM.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What exactly does a CRM do?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"A CRM stores customer data, tracks deals through pipelines, logs conversations, and automates follow-up tasks for the sales team.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is Salesforce CRM used for?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Salesforce is a large, highly customisable CRM used for sales forecasting, service, and marketing across big organisations.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is the meaning of CRM?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Customer relationship management. It describes both the practice of managing client relationships and the software that supports it.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What does copper CRM do?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"It syncs emails, meetings, and contact data automatically, lets you create pipelines, apply lead scoring, and send automated emails from Gmail.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"Does Copper CRM have an app?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Yes. Copper has a mobile app that shows contact activity and logs calls and texts automatically.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is Copper software used for?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Copper software is used as a sales CRM for Google Workspace teams handling contact management, deals, and light project management.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"How much does Copper charge?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"Copper CRM pricing runs $9 per seat monthly for Starter, $23 for Basic, $59 for the Professional plan, and $99 for Business.\"\n          }\n        },\n        {\n          \"@type\": \"Question\",\n          \"name\": \"What is a Copper tool?\",\n          \"acceptedAnswer\": {\n            \"@type\": \"Answer\",\n            \"text\": \"In the software sense, Copper is a CRM tool for Google Workspace. Copper hand tools are a separate, unrelated hardware product.\"\n          }\n        }\n      ]\n    },\n    {\n      \"@type\": \"Review\",\n      \"name\": \"Zendesk vs Copper CRM: Zendesk wins for customer support\",\n      \"author\": {\n        \"@type\": \"Person\",\n        \"name\": \"Fahim Joharder\"\n      },\n      \"datePublished\": \"2026-09-09\",\n      \"reviewBody\": \"Zendesk is the stronger all-round pick because it handles support tickets, live chat, self-service and analytics in one platform. Copper CRM remains the better choice for small sales teams working entirely inside Google Workspace.\",\n      \"itemReviewed\": {\n        \"@id\": \"https:\/\/fahimai.com\/get\/zendesk#software\"\n      },\n      \"reviewRating\": {\n        \"@type\": \"Rating\",\n        \"ratingValue\": \"4.1\",\n        \"bestRating\": \"5\",\n        \"worstRating\": \"1\"\n      },\n      \"positiveNotes\": {\n        \"@type\": \"ItemList\",\n        \"itemListElement\": [\n          {\n            \"@type\": \"ListItem\",\n            \"position\": 1,\n            \"name\": \"Handles support requests from multiple channels in one ticketing system\"\n          },\n          {\n            \"@type\": \"ListItem\",\n            \"position\": 2,\n            \"name\": \"Over 1,300 pre-built apps and integrations in the Zendesk Marketplace\"\n          },\n          {\n            \"@type\": \"ListItem\",\n            \"position\": 3,\n            \"name\": \"AI can resolve over 80% of routine inquiries automatically\"\n          },\n          {\n            \"@type\": \"ListItem\",\n            \"position\": 4,\n            \"name\": \"Knowledge base and community forums cut repeat support tickets\"\n          },\n          {\n            \"@type\": \"ListItem\",\n            \"position\": 5,\n            \"name\": \"Two-factor authentication, IP restrictions, and AES-256 encryption at rest\"\n          }\n        ]\n      },\n      \"negativeNotes\": {\n        \"@type\": \"ItemList\",\n        \"itemListElement\": [\n          {\n            \"@type\": \"ListItem\",\n            \"position\": 1,\n            \"name\": \"Per agent pricing gets expensive fast for small businesses\"\n          },\n          {\n            \"@type\": \"ListItem\",\n            \"position\": 2,\n            \"name\": \"Sales features are weaker than a dedicated sales CRM\"\n          },\n          {\n            \"@type\": \"ListItem\",\n            \"position\": 3,\n            \"name\": \"Advanced capabilities like custom workflows sit behind higher tiers\"\n          },\n          {\n            \"@type\": \"ListItem\",\n            \"position\": 4,\n            \"name\": \"Setup takes longer than lightweight ticket systems\"\n          }\n        ]\n      }\n    }\n  ]\n}\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Winner 4.1 Runner Up 3.5 \u26a1 Quick Verdict: These two tools get compared far more often than they should. Zendesk is a help desk. Copper CRM is a sales CRM. One handles incoming support requests. The other tracks outgoing deals. They overlap in one place: both store customer data and customer conversations. That overlap is [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":80533,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[375,462],"tags":[932,1180],"class_list":["post-80523","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-zendesk","category-copper","tag-autolink","tag-vs"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.fahimai.com\/ru\/wp-json\/wp\/v2\/posts\/80523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fahimai.com\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fahimai.com\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/ru\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/ru\/wp-json\/wp\/v2\/comments?post=80523"}],"version-history":[{"count":0,"href":"https:\/\/www.fahimai.com\/ru\/wp-json\/wp\/v2\/posts\/80523\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/ru\/wp-json\/wp\/v2\/media\/80533"}],"wp:attachment":[{"href":"https:\/\/www.fahimai.com\/ru\/wp-json\/wp\/v2\/media?parent=80523"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fahimai.com\/ru\/wp-json\/wp\/v2\/categories?post=80523"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fahimai.com\/ru\/wp-json\/wp\/v2\/tags?post=80523"}],"curies":[{"name":"WP","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}