{"id":97826,"date":"2025-04-28T09:04:54","date_gmt":"2025-04-28T09:04:54","guid":{"rendered":"https:\/\/fahimai.com\/?p=97826"},"modified":"2026-04-08T14:03:22","modified_gmt":"2026-04-08T11:03:22","slug":"how-to-use-sprinklr","status":"publish","type":"post","link":"https:\/\/www.fahimai.com\/pl\/how-to-use-sprinklr","title":{"rendered":"How to Use Sprinklr: The Ultimate 2026 Beginner\u2019s Guide"},"content":{"rendered":"\n<h2 id='quick-start'  id=\"boomdevs_1\" class=\"wp-block-heading\">Quick Start<\/h2>\n\n\n\n<div class=\"wp-block-group quick-start-logo is-layout-flow wp-block-group-is-layout-flow\"><style>.kb-image152974_c6a67f-3b.kb-image-is-ratio-size, .kb-image152974_c6a67f-3b .kb-image-is-ratio-size{max-width:350px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image152974_c6a67f-3b.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image152974_c6a67f-3b .kb-image-is-ratio-size{align-self:unset;}.kb-image152974_c6a67f-3b figure{max-width:350px;}.kb-image152974_c6a67f-3b .image-is-svg, .kb-image152974_c6a67f-3b .image-is-svg img{width:100%;}.kb-image152974_c6a67f-3b .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image152974_c6a67f-3b\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1.png\" alt=\" sprinklr CTA\" class=\"kb-img wp-image-18069\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1-480x480.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<p><strong>This guide covers every Sprinklr feature:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#getting-started-with-sprinklr\">Getting Started<\/a> \u2014 Create account and basic setup<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-smart-content-analysis\">How to Use Smart Content Analysis<\/a> \u2014 Extract insights from social media conversations<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-chatbots\">How to Use Chatbots<\/a> \u2014 Automate customer conversations with AI<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-ticket-analysis\">How to Use Ticket Analysis<\/a> \u2014 Track and resolve customer issues faster<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-content-management\">How to Use Content Management<\/a> \u2014 Create and schedule social posts at scale<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-unified-agent-console\">How to Use Unified Agent Console<\/a> \u2014 Manage all channels from one dashboard<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-live-chat-support\">How to Use Live Chat Support<\/a> \u2014 Engage website visitors in real time<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-conversational-ivr\">How to Use Conversational IVR<\/a> \u2014 Handle voice calls with intelligent routing<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-conversational-ai-platform\">How to Use Conversational AI Platform<\/a> \u2014 Build automated workflows across channels<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-ai-powered-agent-assist\">How to Use AI-powered Agent Assist<\/a> \u2014 Help agents respond faster with AI suggestions<\/li>\n<\/ul>\n\n\n\n<p><strong>Time needed:<\/strong> 5 minutes per feature<\/p>\n\n\n\n<p><strong>Also in this guide:<\/strong> <a href=\"#sprinklr-pro-tips-and-shortcuts\">Pro Tips<\/a> | <a href=\"#sprinklr-common-mistakes-to-avoid\">Common Mistakes<\/a> | <a href=\"#sprinklr-troubleshooting\">Troubleshooting<\/a> | <a href=\"#sprinklr-pricing\">Pricing<\/a> | <a href=\"#sprinklr-vs-alternatives\">Alternatives<\/a><\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Why Trust This Guide<\/p>\n\n\n\n<p>I&#8217;ve used Sprinklr for over two years and tested every feature covered here. This how to use Sprinklr tutorial comes from real hands-on experience \u2014 not marketing fluff or vendor screenshots.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2025\/04\/Fahim-AI-5-51.png\" alt=\"Sprinklr Feature Image\" title=\"\"><\/figure>\n\n\n\n<p>Sprinklr is one of the most powerful social media and customer experience management platforms available today.<\/p>\n\n\n\n<p>But most users only scratch the surface of what the Sprinklr platform can do.<\/p>\n\n\n\n<p>This guide shows you how to use every major feature.<\/p>\n\n\n\n<p>Step by step, with screenshots and pro tips.<\/p>\n\n\n\n<h2 id='sprinklr-tutorial'  id=\"boomdevs_2\" class=\"wp-block-heading\">Sprinklr Tutorial<\/h2>\n\n\n\n<p>This complete Sprinklr tutorial walks you through every feature step by step, from initial setup to advanced tips that will make you a power user.<\/p>\n\n\n\n<div class=\"wp-block-group cta-box-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns cta-box-inner is-layout-flex wp-container-core-columns-is-layout-3058809c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column cta-box-left is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cta-box-logo is-layout-flow wp-block-group-is-layout-flow\"><style>.kb-image152974_c6a67f-3b.kb-image-is-ratio-size, .kb-image152974_c6a67f-3b .kb-image-is-ratio-size{max-width:350px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image152974_c6a67f-3b.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image152974_c6a67f-3b .kb-image-is-ratio-size{align-self:unset;}.kb-image152974_c6a67f-3b figure{max-width:350px;}.kb-image152974_c6a67f-3b .image-is-svg, .kb-image152974_c6a67f-3b .image-is-svg img{width:100%;}.kb-image152974_c6a67f-3b .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image152974_c6a67f-3b\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1.png\" alt=\" sprinklr CTA\" class=\"kb-img wp-image-18069\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1-480x480.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column cta-box-right is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"cta-box-title\">Sprinklr<\/p>\n\n\n\n<p class=\"cta-box-description\">Unify your social media, customer service, and marketing in one platform. Sprinklr for CX teams helps enterprise brands manage 30+ channels with AI-powered <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/linkedin-automation-tools\"   title=\"automation\" data-wpil-keyword-link=\"linked\"  data-wpil-monitor-id=\"94993\">automation<\/a>. Start your free trial today.<\/p>\n\n\n\n<div class=\"wp-block-group cta-box-buttons is-layout-flow wp-block-group-is-layout-flow\">\n<p><a class=\"cta-btn cta-btn-primary\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\">TRY SPRINKLR NOW \u2192<\/a><\/p>\n\n\n\n<p><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/sprinklr\">READ FULL REVIEW \u2192<\/a><\/p>\n\n\n\n<p><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/sprinklr-alternatives\">SPRINKLR ALTERNATIVES \u2192<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 id='getting-started-with-sprinklr'  id=\"boomdevs_3\" class=\"wp-block-heading\" id=\"getting-started-with-sprinklr\">Getting Started with Sprinklr<\/h3>\n\n\n\n<p>Before using any feature, complete this one-time setup.<\/p>\n\n\n\n<p>It takes about 3 minutes to get started with the Sprinklr platform.<\/p>\n\n\n\n<p>It is easy to get started with setting up your social operations in Sprinklr Social.<\/p>\n\n\n\n<p>Now let&#8217;s walk through each step.<\/p>\n\n\n\n<h4 id='step-1-create-your-account'  id=\"boomdevs_4\" class=\"wp-block-heading\">Step 1: Create Your Account<\/h4>\n\n\n\n<p>Go to Sprinklr&#8217;s website and click &#8220;Request Demo&#8221; or &#8220;Start Free Trial.&#8221;<\/p>\n\n\n\n<p>Enter your <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/best-ai-tools-for-business\" title=\"business\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95018\">business<\/a> email and create a secure password.<\/p>\n\n\n\n<p>Fill in your company details and contact information.<\/p>\n\n\n\n<p>\u2713 <strong>Checkpoint:<\/strong> Check your <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/inbox-placement-tool\" title=\"inbox\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95019\" target=\"_blank\" rel=\"noopener\">inbox<\/a> for a confirmation email from 2025 Sprinklr Inc.<\/p>\n\n\n\n<h4 id='step-2-access-the-platform'  id=\"boomdevs_5\" class=\"wp-block-heading\">Step 2: Access the Platform<\/h4>\n\n\n\n<p>Sprinklr is a web-based platform \u2014 no download required.<\/p>\n\n\n\n<p>Sign in at app.sprinklr.com with your credentials.<\/p>\n\n\n\n<p>Here&#8217;s what the dashboard looks like:<\/p>\n\n\n<style>.kb-image13541_6a0ee4-9a .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_6a0ee4-9a size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1792\" height=\"864\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage.png\" alt=\"sprinklr homepage\" class=\"kb-img wp-image-153477\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage.png 1792w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage-1280x617.png 1280w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage-980x473.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage-480x231.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1792px, 100vw\" \/><\/figure>\n\n\n\n<p>\u2713 <strong>Checkpoint:<\/strong> You should see the main dashboard with navigation on the left.<\/p>\n\n\n\n<h4 id='step-3-complete-initial-setup'  id=\"boomdevs_6\" class=\"wp-block-heading\">Step 3: Complete Initial Setup<\/h4>\n\n\n\n<p>Connect your social media accounts by clicking &#8220;Add Channel&#8221; in settings. Once added, your channels appear in the dashboard.<\/p>\n\n\n\n<p>Set up your workspace and invite team members to collaborate.<\/p>\n\n\n\n<p>As a Social Media Manager, you can quickly start using Sprinklr Social after this basic setup.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u2705 Done:<\/strong> You&#8217;re ready to use any feature below.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-smart-content-analysis'  id=\"boomdevs_7\" class=\"wp-block-heading\" id=\"how-to-use-sprinklr-smart-content-analysis\">How to Use Sprinklr Smart Content Analysis<\/h3>\n\n\n\n<p><strong>Smart Content Analysis<\/strong> lets you extract actionable insights from social media conversations using AI.<\/p>\n\n\n\n<p>Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<p>Watch Smart Content Analysis in action:<\/p>\n\n\n<style>.kb-image13541_6f997d-5b .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_6f997d-5b size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"855\" height=\"361\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/smart-content-analysis-new.png\" alt=\"sprinklr Smart Content Analysis\" class=\"kb-img wp-image-13930\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/smart-content-analysis-new.png 855w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/smart-content-analysis-new-480x203.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 855px, 100vw\" \/><\/figure>\n\n\n\n<p>Now let&#8217;s break down each step.<\/p>\n\n\n\n<h4 id='step-1-navigate-to-insights'  id=\"boomdevs_8\" class=\"wp-block-heading\">Step 1: Navigate to Insights<\/h4>\n\n\n\n<p>Click on &#8220;Insights&#8221; in the left navigation menu.<\/p>\n\n\n\n<p>Select &#8220;Smart Content Analysis&#8221; from the dropdown options.<\/p>\n\n\n\n<h4 id='step-2-configure-your-analysis'  id=\"boomdevs_9\" class=\"wp-block-heading\">Step 2: Configure Your Analysis<\/h4>\n\n\n\n<p>Choose the social media channels and date range you want to analyze.<\/p>\n\n\n\n<p>Add keywords related to your brand or customer service topics.<\/p>\n\n\n\n<p>Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_9eff31-72 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_9eff31-72 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1316\" height=\"1220\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits.png\" alt=\"sprinklr top benefits\" class=\"kb-img wp-image-153480\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits.png 1316w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits-1280x1187.png 1280w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits-980x909.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits-480x445.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1316px, 100vw\" \/><\/figure>\n\n\n\n<p>\u2713 <strong>Checkpoint:<\/strong> You should see content being categorized by sentiment and theme.<\/p>\n\n\n\n<h4 id='step-3-review-and-share-results'  id=\"boomdevs_10\" class=\"wp-block-heading\">Step 3: Review and Share Results<\/h4>\n\n\n\n<p>Click on any category to drill down into specific posts and comments.<\/p>\n\n\n\n<p>Use the share button to export reports to your team.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u2705 Result:<\/strong> You now have AI-powered insights into what customers are saying about your brand.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\ud83d\udca1 <strong>Pro Tip:<\/strong> Set up automated alerts for negative sentiment spikes so you can respond to issues before they escalate on social media.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-chatbots'  id=\"boomdevs_11\" class=\"wp-block-heading\" id=\"how-to-use-sprinklr-chatbots\">How to Use Sprinklr Chatbots<\/h3>\n\n\n\n<p><strong>Chatbots<\/strong> let you automate customer conversations with AI-powered voice and <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-ai-text-generator\" title=\"text\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"94989\" target=\"_blank\" rel=\"noopener\">text<\/a> responses.<\/p>\n\n\n\n<p>Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<p>Watch Chatbots in action:<\/p>\n\n\n<style>.kb-image13541_9c048d-97 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_9c048d-97 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"481\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/chatbots-new.png\" alt=\"Chatbots of sprinklr\" class=\"kb-img wp-image-13931\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/chatbots-new.png 998w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/chatbots-new-980x472.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/chatbots-new-480x231.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 998px, 100vw\" \/><\/figure>\n\n\n\n<p>Now let&#8217;s break down each step.<\/p>\n\n\n\n<h4 id='step-1-access-bot-builder'  id=\"boomdevs_12\" class=\"wp-block-heading\">Step 1: Access Bot Builder<\/h4>\n\n\n\n<p>Navigate to &#8220;Service&#8221; and click on &#8220;Bot <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-ai-website-builder\" title=\"Builder\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95022\" target=\"_blank\" rel=\"noopener\">Builder<\/a>&#8221; in the menu.<\/p>\n\n\n\n<p>Click &#8220;Create New Bot&#8221; to start building your <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/ai-chatbots\" title=\"chatbot\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95008\">chatbot<\/a>.<\/p>\n\n\n\n<h4 id='step-2-design-conversation-flows'  id=\"boomdevs_13\" class=\"wp-block-heading\">Step 2: Design Conversation Flows<\/h4>\n\n\n\n<p>Use the visual flow builder to create conversation paths.<\/p>\n\n\n\n<p>Add triggers, responses, and handoff rules to human agents.<\/p>\n\n\n\n<p>The flow builder displays your conversation paths with connected nodes.<\/p>\n\n\n\n<p>\u2713 <strong>Checkpoint:<\/strong> Your conversation flow should show connected nodes with clear paths.<\/p>\n\n\n\n<h4 id='step-3-deploy-and-monitor'  id=\"boomdevs_14\" class=\"wp-block-heading\">Step 3: Deploy and Monitor<\/h4>\n\n\n\n<p>Click &#8220;Publish&#8221; to make your chatbot live on selected channels.<\/p>\n\n\n\n<p>Monitor performance in the analytics dashboard to improve responses over time.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u2705 Result:<\/strong> Your AI chatbot is now handling customer inquiries automatically across channels.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\ud83d\udca1 <strong>Pro Tip:<\/strong> Start with common FAQs and customer service topics, then expand your bot&#8217;s capabilities based on real conversation <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/alaya-ai\" title=\"data\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"94997\" target=\"_blank\" rel=\"noopener\">data<\/a>.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-ticket-analysis'  id=\"boomdevs_15\" class=\"wp-block-heading\" id=\"how-to-use-sprinklr-ticket-analysis\">How to Use Sprinklr Ticket Analysis<\/h3>\n\n\n\n<p><strong>Ticket Analysis<\/strong> lets you track, categorize, and resolve customer issues faster with AI support.<\/p>\n\n\n\n<p>Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<p>Watch Ticket Analysis in action:<\/p>\n\n\n<style>.kb-image13541_bc8f75-b2 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_bc8f75-b2 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"803\" height=\"390\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/ticket-analysis-new.png\" alt=\"sprinklr Ticket Analysis\" class=\"kb-img wp-image-13932\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/ticket-analysis-new.png 803w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/ticket-analysis-new-480x233.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 803px, 100vw\" \/><\/figure>\n\n\n\n<p>Now let&#8217;s break down each step.<\/p>\n\n\n\n<h4 id='step-1-open-case-management'  id=\"boomdevs_16\" class=\"wp-block-heading\">Step 1: Open Case Management<\/h4>\n\n\n\n<p>Navigate to &#8220;Service&#8221; and click on &#8220;Case Management.&#8221;<\/p>\n\n\n\n<p>You&#8217;ll see all incoming tickets from social media and other channels.<\/p>\n\n\n\n<h4 id='step-2-configure-analysis-rules'  id=\"boomdevs_17\" class=\"wp-block-heading\">Step 2: Configure Analysis Rules<\/h4>\n\n\n\n<p>Click &#8220;Settings&#8221; and set up auto-categorization rules.<\/p>\n\n\n\n<p>Define priority levels based on keywords and sentiment.<\/p>\n\n\n\n<p>Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_2e7aa9-a0 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_2e7aa9-a0 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"933\" height=\"451\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/personal-experience-new.png\" alt=\"Personal Experience with Sprinklr\" class=\"kb-img wp-image-13936\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/personal-experience-new.png 933w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/personal-experience-new-480x232.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 933px, 100vw\" \/><\/figure>\n\n\n\n<p>\u2713 <strong>Checkpoint:<\/strong> You should see tickets automatically sorted by category and priority.<\/p>\n\n\n\n<h4 id='step-3-review-analytics-dashboard'  id=\"boomdevs_18\" class=\"wp-block-heading\">Step 3: Review Analytics Dashboard<\/h4>\n\n\n\n<p>Click on &#8220;Analytics&#8221; to see ticket trends and resolution times.<\/p>\n\n\n\n<p>Use insights to identify common issues and improve support processes.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u2705 Result:<\/strong> You now have visibility into support performance and can identify bottlenecks.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\ud83d\udca1 <strong>Pro Tip:<\/strong> Create saved views for different ticket types so CX teams can quickly access relevant cases without filtering every time.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-content-management'  id=\"boomdevs_19\" class=\"wp-block-heading\" id=\"how-to-use-sprinklr-content-management\">How to Use Sprinklr Content Management<\/h3>\n\n\n\n<p><strong>Content Management<\/strong> lets you create, schedule, and publish social media posts at scale across channels.<\/p>\n\n\n\n<p>Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<p>Watch Content Management in action:<\/p>\n\n\n<style>.kb-image13541_2d8526-19 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_2d8526-19 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"808\" height=\"423\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/content-management-new.png\" alt=\"Content Management of sprinklr\" class=\"kb-img wp-image-13934\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/content-management-new.png 808w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/content-management-new-480x251.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 808px, 100vw\" \/><\/figure>\n\n\n\n<p>Now let&#8217;s break down each step.<\/p>\n\n\n\n<h4 id='step-1-access-content-calendar'  id=\"boomdevs_20\" class=\"wp-block-heading\">Step 1: Access Content Calendar<\/h4>\n\n\n\n<p>Click on &#8220;Social&#8221; and select &#8220;Content Calendar&#8221; from the menu.<\/p>\n\n\n\n<p>You&#8217;ll see a visual calendar showing all scheduled posts.<\/p>\n\n\n\n<h4 id='step-2-create-new-content'  id=\"boomdevs_21\" class=\"wp-block-heading\">Step 2: Create New Content<\/h4>\n\n\n\n<p>Click &#8220;Create Post&#8221; to open the content editor.<\/p>\n\n\n\n<p>Add your text, images, and select target social media channels.<\/p>\n\n\n\n<p>Sprinklr provides a unified customer experience management platform for all your content needs.<\/p>\n\n\n\n<p>\u2713 <strong>Checkpoint:<\/strong> Your post preview should show how it appears on each platform.<\/p>\n\n\n\n<h4 id='step-3-schedule-and-approve'  id=\"boomdevs_22\" class=\"wp-block-heading\">Step 3: Schedule and Approve<\/h4>\n\n\n\n<p>Set your publish date and time, then submit for approval.<\/p>\n\n\n\n<p>Reviewers can approve, reject, or request changes directly in Sprinklr.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u2705 Result:<\/strong> Your content is scheduled and will publish automatically at the set time.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\ud83d\udca1 <strong>Pro Tip:<\/strong> Use the AI content suggestions to generate post ideas based on trending social media topics in your industry.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-unified-agent-console'  id=\"boomdevs_23\" class=\"wp-block-heading\" id=\"how-to-use-sprinklr-unified-agent-console\">How to Use Sprinklr Unified Agent Console<\/h3>\n\n\n\n<p><strong>Unified Agent Console<\/strong> lets you manage all customer interactions from one dashboard across 30+ channels.<\/p>\n\n\n\n<p>Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<p>Watch Unified Agent Console in action:<\/p>\n\n\n<style>.kb-image13541_a47d68-88 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_a47d68-88 size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"921\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-UNIFIED-AGENT-CONSOLE-1024x921.png\" alt=\"sprinklr UNIFIED AGENT CONSOLE\" class=\"kb-img wp-image-153481\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-UNIFIED-AGENT-CONSOLE-980x881.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-UNIFIED-AGENT-CONSOLE-480x432.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p>Now let&#8217;s break down each step.<\/p>\n\n\n\n<h4 id='step-1-open-agent-workspace'  id=\"boomdevs_24\" class=\"wp-block-heading\">Step 1: Open Agent Workspace<\/h4>\n\n\n\n<p>Click on &#8220;Service&#8221; and select &#8220;Agent Console.&#8221;<\/p>\n\n\n\n<p>You&#8217;ll see all incoming conversations from connected channels.<\/p>\n\n\n\n<h4 id='step-2-configure-your-queue'  id=\"boomdevs_25\" class=\"wp-block-heading\">Step 2: Configure Your Queue<\/h4>\n\n\n\n<p>Set up skill-based routing to assign cases to the right agents.<\/p>\n\n\n\n<p>Customize your view to show priority cases first.<\/p>\n\n\n\n<p>\u2713 <strong>Checkpoint:<\/strong> You should see conversations organized by channel and priority level.<\/p>\n\n\n\n<h4 id='step-3-respond-to-customers'  id=\"boomdevs_26\" class=\"wp-block-heading\">Step 3: Respond to Customers<\/h4>\n\n\n\n<p>Click on any conversation to see the full context and customer history.<\/p>\n\n\n\n<p>Use response templates or type custom replies to contact customers quickly.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u2705 Result:<\/strong> You&#8217;re now managing all customer conversations from a single, unified interface.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\ud83d\udca1 <strong>Pro Tip:<\/strong> Use keyboard shortcuts to navigate between cases faster \u2014 press &#8220;N&#8221; for next case and &#8220;P&#8221; for previous.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-live-chat-support-software'  id=\"boomdevs_27\" class=\"wp-block-heading\" id=\"how-to-use-sprinklr-live-chat-support\">How to Use Sprinklr Live Chat Support Software<\/h3>\n\n\n\n<p><strong>Live Chat Support Software<\/strong> lets you engage website visitors in real time and convert them into customers.<\/p>\n\n\n\n<p>Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<p>Watch Live Chat Support in action:<\/p>\n\n\n<style>.kb-image13541_dfb11c-37 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_dfb11c-37 size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"988\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-LIVE-CHAT-SUPPORT-SOFTWARE-1024x988.png\" alt=\"sprinklr LIVE CHAT SUPPORT SOFTWARE\" class=\"kb-img wp-image-153478\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-LIVE-CHAT-SUPPORT-SOFTWARE-980x946.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-LIVE-CHAT-SUPPORT-SOFTWARE-480x463.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p>Now let&#8217;s break down each step.<\/p>\n\n\n\n<h4 id='step-1-install-chat-widget'  id=\"boomdevs_28\" class=\"wp-block-heading\">Step 1: Install Chat Widget<\/h4>\n\n\n\n<p>Go to &#8220;Settings&#8221; and click on &#8220;Live Chat Configuration.&#8221;<\/p>\n\n\n\n<p>Copy the provided code snippet and add it to your website.<\/p>\n\n\n\n<h4 id='step-2-customize-chat-appearance'  id=\"boomdevs_29\" class=\"wp-block-heading\">Step 2: Customize Chat Appearance<\/h4>\n\n\n\n<p>Design your chat widget to match your brand colors and style.<\/p>\n\n\n\n<p>Set up welcome messages and availability hours.<\/p>\n\n\n\n<p>\u2713 <strong>Checkpoint:<\/strong> Preview your chat widget to ensure it displays correctly on your site.<\/p>\n\n\n\n<h4 id='step-3-start-chatting'  id=\"boomdevs_30\" class=\"wp-block-heading\">Step 3: Start Chatting<\/h4>\n\n\n\n<p>Incoming chats appear in your Agent Console alongside other channels.<\/p>\n\n\n\n<p>Click on any chat to respond and help visitors in real time.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u2705 Result:<\/strong> Website visitors can now reach your support team <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/instantly-ai\" title=\"instantly\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"94987\" target=\"_blank\" rel=\"noopener\">instantly<\/a> via live chat.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\ud83d\udca1 <strong>Pro Tip:<\/strong> Set up proactive chat triggers to automatically engage visitors who spend more than 30 seconds on your pricing page.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-conversational-ivr-software'  id=\"boomdevs_31\" class=\"wp-block-heading\" id=\"how-to-use-sprinklr-conversational-ivr\">How to Use Sprinklr Conversational IVR Software<\/h3>\n\n\n\n<p><strong>Conversational IVR Software<\/strong> lets you handle <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/ai-voice-cloning\" title=\"voice\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"94996\" target=\"_blank\" rel=\"noopener\">voice<\/a> calls with intelligent routing and natural language processing.<\/p>\n\n\n\n<p>Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<p>Watch Conversational IVR in action:<\/p>\n\n\n<style>.kb-image13541_38f4e4-0b .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_38f4e4-0b size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"763\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-IVR-SOFTWARE-1024x763.png\" alt=\"sprinklr CONVERSATIONAL IVR SOFTWARE\" class=\"kb-img wp-image-153476\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-IVR-SOFTWARE-980x730.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-IVR-SOFTWARE-480x358.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p>Now let&#8217;s break down each step.<\/p>\n\n\n\n<h4 id='step-1-access-voice-settings'  id=\"boomdevs_32\" class=\"wp-block-heading\">Step 1: Access Voice Settings<\/h4>\n\n\n\n<p>Navigate to &#8220;Service&#8221; and click &#8220;Voice Configuration.&#8221;<\/p>\n\n\n\n<p>Connect your phone system or configure SIP trunks.<\/p>\n\n\n\n<h4 id='step-2-design-ivr-flows'  id=\"boomdevs_33\" class=\"wp-block-heading\">Step 2: Design IVR Flows<\/h4>\n\n\n\n<p>Use the visual flow builder to create voice menus and routing rules.<\/p>\n\n\n\n<p>Add natural language intents so callers can speak naturally instead of pressing buttons.<\/p>\n\n\n\n<p>\u2713 <strong>Checkpoint:<\/strong> Test your IVR by calling your number and verifying the routing works.<\/p>\n\n\n\n<h4 id='step-3-monitor-call-analytics'  id=\"boomdevs_34\" class=\"wp-block-heading\">Step 3: Monitor Call Analytics<\/h4>\n\n\n\n<p>Review call metrics including wait times, resolution rates, and customer satisfaction.<\/p>\n\n\n\n<p>Use insights to refine your IVR flows for better customer experience.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u2705 Result:<\/strong> Your voice channel now uses AI to route calls intelligently and reduce wait times.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\ud83d\udca1 <strong>Pro Tip:<\/strong> Enable callback options during high-volume periods so customers don&#8217;t have to wait on hold.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-conversational-ai-platform'  id=\"boomdevs_35\" class=\"wp-block-heading\" id=\"how-to-use-sprinklr-conversational-ai-platform\">How to Use Sprinklr Conversational AI Platform<\/h3>\n\n\n\n<p><strong>Conversational AI Platform<\/strong> lets you build automated workflows across all channels using advanced AI.<\/p>\n\n\n\n<p>Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<p>Watch Conversational AI Platform in action:<\/p>\n\n\n<style>.kb-image13541_463634-6e .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_463634-6e size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-AI-PLATFORM-1024x510.png\" alt=\"sprinklr CONVERSATIONAL AI PLATFORM\" class=\"kb-img wp-image-153475\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-AI-PLATFORM-980x488.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-AI-PLATFORM-480x239.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p>Now let&#8217;s break down each step.<\/p>\n\n\n\n<h4 id='step-1-access-ai-studio'  id=\"boomdevs_36\" class=\"wp-block-heading\">Step 1: Access AI Studio<\/h4>\n\n\n\n<p>Click on &#8220;AI&#8221; in the main menu and select &#8220;Conversational AI Studio.&#8221;<\/p>\n\n\n\n<p>You&#8217;ll see options to create and manage AI models.<\/p>\n\n\n\n<h4 id='step-2-train-your-ai-model'  id=\"boomdevs_37\" class=\"wp-block-heading\">Step 2: Train Your AI Model<\/h4>\n\n\n\n<p>Upload training data or use historical conversations to teach the AI.<\/p>\n\n\n\n<p>Define intents, entities, and response templates.<\/p>\n\n\n\n<p>You can enhance your productivity by learning advanced configuration about different modules.<\/p>\n\n\n\n<p>\u2713 <strong>Checkpoint:<\/strong> Test your model with sample queries to verify accuracy.<\/p>\n\n\n\n<h4 id='step-3-deploy-across-channels'  id=\"boomdevs_38\" class=\"wp-block-heading\">Step 3: Deploy Across Channels<\/h4>\n\n\n\n<p>Connect your trained AI to chatbots, voice, and messaging channels.<\/p>\n\n\n\n<p>Monitor performance and continuously improve the model with new data.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u2705 Result:<\/strong> Your AI is now handling conversations automatically across all connected channels.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\ud83d\udca1 <strong>Pro Tip:<\/strong> Review &#8220;unrecognized intents&#8221; weekly to identify gaps in your AI training and improve accuracy.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-ai-powered-agent-assist'  id=\"boomdevs_39\" class=\"wp-block-heading\" id=\"how-to-use-sprinklr-ai-powered-agent-assist\">How to Use Sprinklr AI-powered Agent Assist<\/h3>\n\n\n\n<p><strong>AI-powered Agent Assist<\/strong> lets you help agents respond faster with real-time AI suggestions and knowledge base recommendations.<\/p>\n\n\n\n<p>Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<p>Watch AI-powered Agent Assist in action:<\/p>\n\n\n<style>.kb-image13541_be6e82-c4 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_be6e82-c4 size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"812\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-AI-powered-Agent-Assist-1024x812.png\" alt=\"sprinklr AI-powered Agent Assist\" class=\"kb-img wp-image-153474\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-AI-powered-Agent-Assist-980x777.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-AI-powered-Agent-Assist-480x380.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p>Now let&#8217;s break down each step.<\/p>\n\n\n\n<h4 id='step-1-enable-agent-assist'  id=\"boomdevs_40\" class=\"wp-block-heading\">Step 1: Enable Agent Assist<\/h4>\n\n\n\n<p>Go to &#8220;Settings&#8221; and navigate to &#8220;Agent Assist Configuration.&#8221;<\/p>\n\n\n\n<p>Toggle on the features you want to enable for your CX teams.<\/p>\n\n\n\n<h4 id='step-2-configure-knowledge-sources'  id=\"boomdevs_41\" class=\"wp-block-heading\">Step 2: Configure Knowledge Sources<\/h4>\n\n\n\n<p>Connect your knowledge base articles and response templates.<\/p>\n\n\n\n<p>The AI will use these sources to suggest relevant answers to agents.<\/p>\n\n\n\n<p>\u2713 <strong>Checkpoint:<\/strong> Open a test case and verify AI suggestions appear in the sidebar.<\/p>\n\n\n\n<h4 id='step-3-use-ai-suggestions'  id=\"boomdevs_42\" class=\"wp-block-heading\">Step 3: Use AI Suggestions<\/h4>\n\n\n\n<p>When handling cases, click on AI suggestions to insert them into your response.<\/p>\n\n\n\n<p>Agents can modify suggestions before sending to add a personal touch.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u2705 Result:<\/strong> Agents now have AI-powered assistance to resolve cases faster and more accurately.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\ud83d\udca1 <strong>Pro Tip:<\/strong> Enable the &#8220;next best action&#8221; feature to guide new agents through complex support workflows automatically.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-pro-tips-and-shortcuts'  id=\"boomdevs_43\" class=\"wp-block-heading\" id=\"sprinklr-pro-tips-and-shortcuts\">Sprinklr Pro Tips and Shortcuts<\/h2>\n\n\n\n<p>After testing Sprinklr for over two years, here are my best tips.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Keyboard Shortcuts<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Action<\/th><th>Shortcut<\/th><\/tr><\/thead><tbody><tr><td>Navigate to next case<\/td><td>N<\/td><\/tr><tr><td>Navigate to previous case<\/td><td>P<\/td><\/tr><tr><td>Send reply<\/td><td>Ctrl + Enter<\/td><\/tr><tr><td>Open quick search<\/td><td>Ctrl + K<\/td><\/tr><tr><td>Close current case<\/td><td>Esc<\/td><\/tr><tr><td>Add internal note<\/td><td>Ctrl + Shift + N<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Hidden Features Most People Miss<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Bulk Actions:<\/strong> Select multiple cases and apply actions like assign, tag, or close in one click \u2014 saves hours for high-volume teams.<\/li>\n\n\n\n<li><strong>Smart Views:<\/strong> Create custom filtered views for specific case types and save them for quick access \u2014 CX teams love this feature.<\/li>\n\n\n\n<li><strong>Sentiment Override:<\/strong> Manually correct AI sentiment analysis to improve future accuracy on customer service topics.<\/li>\n\n\n\n<li><strong>Schedule Reports:<\/strong> Set up automated report delivery to stakeholders on a daily or weekly basis.<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-common-mistakes-to-avoid'  id=\"boomdevs_44\" class=\"wp-block-heading\" id=\"sprinklr-common-mistakes-to-avoid\">Sprinklr Common Mistakes to Avoid<\/h2>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Mistake #1: Skipping the Onboarding Process<\/p>\n\n\n\n<div class=\"wp-block-group con-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u274c Wrong:<\/strong> Jumping straight into using features without completing the guided setup and training.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u2705 Right:<\/strong> Complete the full onboarding flow and watch the getting started videos before diving into advanced features.<\/p>\n<\/div>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Mistake #2: Not Connecting All Social Media Channels<\/p>\n\n\n\n<div class=\"wp-block-group con-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u274c Wrong:<\/strong> Only connecting your main social accounts and missing secondary channels where customers reach out.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u2705 Right:<\/strong> Connect all brand social media accounts including regional and product-specific pages for complete coverage.<\/p>\n<\/div>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Mistake #3: Ignoring AI Training Feedback<\/p>\n\n\n\n<div class=\"wp-block-group con-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u274c Wrong:<\/strong> Deploying chatbots and AI without reviewing and correcting misclassified conversations.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\u2705 Right:<\/strong> Schedule weekly reviews of AI performance and correct errors to continuously improve accuracy.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-troubleshooting'  id=\"boomdevs_45\" class=\"wp-block-heading\" id=\"sprinklr-troubleshooting\">Sprinklr Troubleshooting<\/h2>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Problem: Social Media Account Disconnected<\/p>\n\n\n\n<p><strong>Cause:<\/strong> Social platform API tokens expire or permissions change after password resets.<\/p>\n\n\n\n<p><strong>Fix:<\/strong> Go to Settings &gt; Channels, click on the disconnected account, and re-authorize using sign-in credentials.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Problem: Cases Not Routing to Agents<\/p>\n\n\n\n<p><strong>Cause:<\/strong> Routing rules are misconfigured or agents are set to unavailable status.<\/p>\n\n\n\n<p><strong>Fix:<\/strong> Check agent availability settings and verify routing rule conditions match incoming case attributes.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Problem: Reports Showing Incorrect Data<\/p>\n\n\n\n<p><strong>Cause:<\/strong> Date filters or channel selections don&#8217;t match expected parameters.<\/p>\n\n\n\n<p><strong>Fix:<\/strong> Reset all filters, verify date range, and ensure all relevant channels are selected in the report settings.<\/p>\n\n\n\n<p>\ud83d\udccc <strong>Note:<\/strong> If none of these fix your issue, contact Sprinklr support through the in-app help center or visit their support portal.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='what-is-sprinklr'  id=\"boomdevs_46\" class=\"wp-block-heading\">What is Sprinklr?<\/h2>\n\n\n\n<p><strong>Sprinklr<\/strong> is a unified customer experience management platform that helps enterprise brands manage social media, customer service, and marketing across 30+ channels.<\/p>\n\n\n\n<p>Think of it like a command center for every customer conversation happening across social media, email, chat, and voice.<\/p>\n\n\n\n<p>Sprinklr allows users to enhance their social strategy by using advanced capabilities after the basic setup.<\/p>\n\n\n\n<p>Watch this quick overview:<\/p>\n\n\n<!--presto-player:video_id=695--><figure class=\"wp-block-video presto-block-video  presto-provider-youtube\" style=\"--plyr-color-main: var(--presto-player-highlight-color, #00b3ff); --presto-player-logo-width: 150px; \">\n\t<presto-player \n\t\tpreset='{&quot;id&quot;:5,&quot;name&quot;:&quot;YouTube Optimized&quot;,&quot;slug&quot;:&quot;youtube&quot;,&quot;icon&quot;:&quot;youtube&quot;,&quot;skin&quot;:&quot;modern&quot;,&quot;play-large&quot;:true,&quot;rewind&quot;:true,&quot;play&quot;:true,&quot;fast-forward&quot;:true,&quot;progress&quot;:true,&quot;current-time&quot;:true,&quot;mute&quot;:true,&quot;volume&quot;:true,&quot;speed&quot;:true,&quot;pip&quot;:false,&quot;fullscreen&quot;:true,&quot;captions&quot;:false,&quot;reset_on_end&quot;:true,&quot;auto_hide&quot;:true,&quot;show_time_elapsed&quot;:false,&quot;captions_enabled&quot;:false,&quot;save_player_position&quot;:false,&quot;sticky_scroll&quot;:false,&quot;sticky_scroll_position&quot;:&quot;bottom right&quot;,&quot;on_video_end&quot;:&quot;select&quot;,&quot;play_video_viewport&quot;:false,&quot;hide_youtube&quot;:false,&quot;lazy_load_youtube&quot;:true,&quot;hide_logo&quot;:false,&quot;border_radius&quot;:0,&quot;caption_style&quot;:&quot;&quot;,&quot;caption_background&quot;:&quot;&quot;,&quot;is_locked&quot;:true,&quot;cta&quot;:[&quot;&quot;],&quot;watermark&quot;:[&quot;&quot;],&quot;search&quot;:[&quot;&quot;],&quot;email_collection&quot;:[&quot;&quot;],&quot;created_by&quot;:2,&quot;created_at&quot;:&quot;2024-03-02 00:00:21&quot;,&quot;updated_at&quot;:&quot;2024-03-02 00:00:21&quot;,&quot;deleted_at&quot;:&quot;&quot;}'\n\t\tbranding='{&quot;logo&quot;:&quot;&quot;,&quot;color&quot;:&quot;#00b3ff&quot;,&quot;logo_width&quot;:150,&quot;player_css&quot;:&quot;&quot;}'\n\t\tchapters='[]'\n\t\toverlays='[]'\n\t\ttracks='[]'\n\t\tblock-attributes='{&quot;playsInline&quot;:true,&quot;id&quot;:695,&quot;src&quot;:&quot;https:\\\/\\\/youtu.be\\\/w190oAU3ox4?si=OKdapgnfsZIWoI_h&quot;,&quot;preset&quot;:5,&quot;video_id&quot;:&quot;w190oAU3ox4&quot;,&quot;visibility&quot;:&quot;public&quot;,&quot;color&quot;:&quot;#00b3ff&quot;,&quot;mutedPreview&quot;:{&quot;enabled&quot;:false,&quot;captions&quot;:false},&quot;mutedOverlay&quot;:{&quot;enabled&quot;:false,&quot;src&quot;:&quot;&quot;,&quot;width&quot;:200,&quot;focalPoint&quot;:{&quot;x&quot;:0.5,&quot;y&quot;:0.5}},&quot;mutedOverlayType&quot;:&quot;text&quot;,&quot;mutedOverlayText&quot;:&quot;Click to play&quot;,&quot;mutedOverlayImageWidth&quot;:200,&quot;chapters&quot;:[],&quot;overlays&quot;:[],&quot;tracks&quot;:[],&quot;FlyingPress&quot;:{&quot;lazyRender&quot;:false},&quot;TrpContentRestriction&quot;:{&quot;restriction_type&quot;:&quot;exclude&quot;,&quot;selected_languages&quot;:[],&quot;panel_open&quot;:true},&quot;title&quot;:&quot;Sprinklr: The Problem We Solve&quot;}'\n\t\tanalytics=''\n\t\tautomations\t\tprovider='youtube'\n\t\t\t\tid=\"presto-player-1\"\n\t\tsrc=\"\/\/www.youtube.com\/embed\/w190oAU3ox4?iv_load_policy=3&amp;modestbranding=1&amp;playinline=1&amp;showinfo=0&amp;rel=0&amp;enablejsapi=1\"\n\t\tmedia-title=\"Sprinklr: The Problem We Solve\"\n\t\tcss=\"\"\n\t\tclass=\"presto-video-id-695 presto-preset-id-5 skin-modern\"\n\t\tskin=\"modern\" \n\t\ticon-url=\"https:\/\/www.fahimai.com\/wp-content\/plugins\/presto-player\/img\/sprite.svg\" \n\t\tpreload=\"\" \n\t\tposter=\"\"\n\t\tyoutube=\"{&quot;noCookie&quot;:false,&quot;channelId&quot;:&quot;&quot;,&quot;show_count&quot;:false}\"\n\t\tprovider-video-id=\"w190oAU3ox4\"\n\t\tvideo-id=\"695\"\n\t\tlazy-load-youtube\t\tvideo-attributes='{}'\n\t\tplaysinline\t\t\t\t>\n\t\t\n\n\t<\/presto-player>\n<\/figure>\n\n\n<p>It includes these key features:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Smart Content Analysis:<\/strong> AI-powered insights from social media conversations.<\/li>\n\n\n\n<li><strong>Chatbots:<\/strong> Automated voice and text conversations with customers.<\/li>\n\n\n\n<li><strong>Ticket Analysis:<\/strong> Intelligent case categorization and resolution tracking.<\/li>\n\n\n\n<li><strong>Content Management:<\/strong> Create and schedule posts across social channels.<\/li>\n\n\n\n<li><strong>Unified Agent Console:<\/strong> Single dashboard for all customer interactions.<\/li>\n\n\n\n<li><strong>Live Chat Support:<\/strong> Real-time website visitor engagement.<\/li>\n\n\n\n<li><strong>Conversational IVR:<\/strong> Intelligent voice call routing and handling.<\/li>\n\n\n\n<li><strong>Conversational AI Platform:<\/strong> Build automated workflows across channels.<\/li>\n\n\n\n<li><strong>AI-powered Agent Assist:<\/strong> Real-time suggestions to help agents respond faster.<\/li>\n<\/ul>\n\n\n\n<p>For a full review, see our <a href=\"https:\/\/www.fahimai.com\/sprinklr\">Sprinklr review<\/a>.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-pricing'  id=\"boomdevs_47\" class=\"wp-block-heading\" id=\"sprinklr-pricing\">Sprinklr Pricing<\/h2>\n\n\n\n<p>Here&#8217;s what Sprinklr costs in 2026:<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Plan<\/th><th>Price<\/th><th>Best For<\/th><\/tr><\/thead><tbody><tr><td>Social Media Management Solution<\/td><td>$249\/month<\/td><td>Small teams managing social publishing<\/td><\/tr><tr><td>SMM and Customer Service Solution<\/td><td>$299\/month<\/td><td>Teams needing social + support features<\/td><\/tr><tr><td>Custom Social Media Management Solution<\/td><td>Custom Pricing<\/td><td>Enterprise brands with complex requirements<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Free trial:<\/strong> Yes, Sprinklr offers a free trial for self-serve plans.<\/p>\n\n\n\n<p><strong>Money-back guarantee:<\/strong> Contact Sprinklr sales for enterprise contract terms.<\/p>\n\n\n<style>.kb-image13541_66d8eb-9f .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_66d8eb-9f size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"950\" height=\"733\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/new-pricing.png\" alt=\"sprinklr pricing\" class=\"kb-img wp-image-13935\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/new-pricing.png 950w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/new-pricing-480x370.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 950px, 100vw\" \/><\/figure>\n\n\n\n<p>\ud83d\udcb0 <strong>Best Value:<\/strong> SMM and Customer Service Solution at $299\/month \u2014 includes both social media management and customer service capabilities for CX teams.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-vs-alternatives'  id=\"boomdevs_48\" class=\"wp-block-heading\" id=\"sprinklr-vs-alternatives\">Sprinklr vs Alternatives<\/h2>\n\n\n\n<p>How does Sprinklr compare? Here&#8217;s the competitive landscape:<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Tool<\/th><th>Best For<\/th><th>Price<\/th><th>Rating<\/th><\/tr><\/thead><tbody><tr><td><strong>Sprinklr<\/strong><\/td><td>Enterprise CX management<\/td><td>$249\/mo<\/td><td>\u2b50 4.4<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sprout-social\" title=\"Sprout Social\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95003\" target=\"_blank\" rel=\"noopener\">Sprout Social<\/a><\/td><td>Mid-market social management<\/td><td>$199\/mo<\/td><td>\u2b50 4.4<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/socialpilot\" title=\"SocialPilot\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"94999\" target=\"_blank\" rel=\"noopener\">SocialPilot<\/a><\/td><td>Budget-friendly scheduling<\/td><td>$25\/mo<\/td><td>\u2b50 4.1<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sendible\" title=\"Sendible\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95007\" target=\"_blank\" rel=\"noopener\">Sendible<\/a><\/td><td>Agency workflows<\/td><td>$22\/mo<\/td><td>\u2b50 4.0<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/content-studio\" title=\"Content Studio\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95002\" target=\"_blank\" rel=\"noopener\">Content Studio<\/a><\/td><td>Content creation + AI<\/td><td>$19\/mo<\/td><td>\u2b50 4.1<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/agorapulse\" title=\"Agorapulse\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95015\" target=\"_blank\" rel=\"noopener\">Agorapulse<\/a><\/td><td>Social inbox management<\/td><td>$79\/mo<\/td><td>\u2b50 4.2<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/zoho-social\" title=\"Zoho Social\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95000\" target=\"_blank\" rel=\"noopener\">Zoho Social<\/a><\/td><td>Zoho suite users<\/td><td>$10\/mo<\/td><td>\u2b50 4.0<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/buffer-review\" title=\"Buffer\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95024\" target=\"_blank\" rel=\"noopener\">Buffer<\/a><\/td><td>Simple scheduling<\/td><td>$5\/channel<\/td><td>\u2b50 4.2<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Quick picks:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Best overall:<\/strong> Sprinklr \u2014 Most complete enterprise solution for unified CX.<\/li>\n\n\n\n<li><strong>Best budget:<\/strong> Content Studio \u2014 Full-featured at just $19\/month.<\/li>\n\n\n\n<li><strong>Best for beginners:<\/strong> Buffer \u2014 Simple interface, easy to learn quickly.<\/li>\n\n\n\n<li><strong>Best for agencies:<\/strong> Sendible \u2014 White-label options and client management.<\/li>\n<\/ul>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">\ud83c\udfaf Sprinklr Alternatives<\/p>\n\n\n\n<p>Looking for Sprinklr alternatives? Here are the top options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\ude80 <strong>Sprout Social:<\/strong> Enterprise-grade social media management with powerful analytics and publishing tools for mid-market teams.<\/li>\n\n\n\n<li>\ud83d\udcb0 <strong>SocialPilot:<\/strong> Affordable scheduling and analytics starting at $25\/month with support for bulk posting.<\/li>\n\n\n\n<li>\ud83c\udfa8 <strong>Sendible:<\/strong> Agency-focused platform with white-label options and content creation tools starting at $22\/month.<\/li>\n\n\n\n<li>\u26a1 <strong>Content Studio:<\/strong> AI-powered content creation and scheduling at $19\/month with social media <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-ai-automation-tools\" title=\"automation\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95012\" target=\"_blank\" rel=\"noopener\">automation<\/a>.<\/li>\n\n\n\n<li>\ud83d\udd12 <strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/heropost\" title=\"Heropost\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95014\" target=\"_blank\" rel=\"noopener\">Heropost<\/a>:<\/strong> Most affordable option starting at $6\/month for basic social scheduling needs.<\/li>\n\n\n\n<li>\ud83e\udde0 <strong>Agorapulse:<\/strong> Excellent social inbox with team collaboration features and unified dashboard at $79\/month.<\/li>\n\n\n\n<li>\ud83d\udc76 <strong>Zoho Social:<\/strong> Perfect for Zoho suite users with free tier and plans starting at $10\/month.<\/li>\n\n\n\n<li>\ud83c\udfe2 <strong>Buffer:<\/strong> Simple, intuitive scheduling at $5 per channel with clean interface for small teams.<\/li>\n\n\n\n<li>\ud83d\udd27 <strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/later-social-media-scheduler\" title=\"Later\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95017\" target=\"_blank\" rel=\"noopener\">Later<\/a>:<\/strong> Visual-first scheduling perfect for Instagram-focused brands at $16.67\/month.<\/li>\n\n\n\n<li>\ud83c\udf1f <strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/loomly\" title=\"Loomly\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95013\" target=\"_blank\" rel=\"noopener\">Loomly<\/a>:<\/strong> Brand management and content calendar with approval workflows for creative teams.<\/li>\n\n\n\n<li>\u2b50 <strong>Blaze:<\/strong> Growth-focused platform with organic and paid features starting at $39\/month.<\/li>\n\n\n\n<li>\ud83c\udfaf <strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/metricool\" title=\"Metricool\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95023\" target=\"_blank\" rel=\"noopener\">Metricool<\/a>:<\/strong> Free tier with analytics and scheduling, premium plans from $18\/month.<\/li>\n<\/ul>\n\n\n\n<p>For the full list, see our <a href=\"https:\/\/www.fahimai.com\/sprinklr-alternatives\">Sprinklr alternatives<\/a> guide.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">\u2694\ufe0f Sprinklr Compared<\/p>\n\n\n\n<p>Here&#8217;s how Sprinklr stacks up against each competitor:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sprout-social-vs-sprinklr\" title=\"Sprinklr vs Sprout Social\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95004\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Sprout Social<\/a>:<\/strong> Sprinklr offers deeper enterprise features and 30+ channels while Sprout Social is easier to learn with faster setup.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/socialpilot-vs-sprinklr\" title=\"Sprinklr vs SocialPilot\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95006\" target=\"_blank\" rel=\"noopener\">Sprinklr vs SocialPilot<\/a>:<\/strong> Sprinklr provides enterprise CX management while SocialPilot focuses on affordable bulk scheduling at 10x lower cost.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sendible-vs-sprinklr\" title=\"Sprinklr vs Sendible\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95016\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Sendible<\/a>:<\/strong> Sprinklr excels at unified customer experience while Sendible specializes in agency workflows with white-label branding.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/content-studio-vs-sprinklr\" title=\"Sprinklr vs Content Studio\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95011\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Content Studio<\/a>:<\/strong> Sprinklr handles enterprise scale while Content Studio offers AI content creation at a fraction of the price.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/heropost-vs-sprinklr\" title=\"Sprinklr vs Heropost\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95009\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Heropost<\/a>:<\/strong> Sprinklr is for enterprise teams while Heropost targets solopreneurs and small businesses with basic needs.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/agorapulse-vs-sprinklr\" title=\"Sprinklr vs Agorapulse\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95025\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Agorapulse<\/a>:<\/strong> Sprinklr includes voice and advanced AI while Agorapulse offers excellent social inbox at mid-range pricing.<\/li>\n\n\n\n<li><strong>Sprinklr vs Zoho Social:<\/strong> Sprinklr stands alone while Zoho Social integrates deeply with Zoho <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-crm-for-plumbers\" title=\"CRM\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"94988\" target=\"_blank\" rel=\"noopener\">CRM<\/a> and other Zoho products.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/buffer-vs-sprinklr\" title=\"Sprinklr vs Buffer\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95021\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Buffer<\/a>:<\/strong> Sprinklr handles complex enterprise needs while Buffer prioritizes simplicity and ease of use.<\/li>\n\n\n\n<li><strong>Sprinklr vs Later:<\/strong> Sprinklr manages all channels while Later specializes in visual-first Instagram and <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-ai-video-avatar-generators-for-tiktok\" title=\"TikTok\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"94990\" target=\"_blank\" rel=\"noopener\">TikTok<\/a> scheduling.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sprinklr-vs-loomly\" title=\"Sprinklr vs Loomly\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"94991\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Loomly<\/a>:<\/strong> Sprinklr offers AI-powered CX while Loomly focuses on brand management and content approval workflows.<\/li>\n\n\n\n<li><strong>Sprinklr vs Blaze:<\/strong> Sprinklr targets enterprise scale while Blaze combines organic and paid growth at <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/bookkeeping-software-for-small-businesses\" title=\"small business\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95010\" target=\"_blank\" rel=\"noopener\">small business<\/a> pricing.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/metricool-vs-sprinklr\" title=\"Sprinklr vs Metricool\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95020\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Metricool<\/a>:<\/strong> Sprinklr provides complete CX management while Metricool offers solid analytics with a free tier.<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='start-using-sprinklr-now'  id=\"boomdevs_49\" class=\"wp-block-heading\">Start Using Sprinklr Now<\/h2>\n\n\n\n<p>You learned how to use every major Sprinklr feature:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 Smart Content Analysis<\/li>\n\n\n\n<li>\u2705 Chatbots<\/li>\n\n\n\n<li>\u2705 Ticket Analysis<\/li>\n\n\n\n<li>\u2705 Content Management<\/li>\n\n\n\n<li>\u2705 Unified Agent Console<\/li>\n\n\n\n<li>\u2705 Live Chat Support Software<\/li>\n\n\n\n<li>\u2705 Conversational IVR Software<\/li>\n\n\n\n<li>\u2705 Conversational AI Platform<\/li>\n\n\n\n<li>\u2705 AI-powered Agent Assist<\/li>\n<\/ul>\n\n\n\n<p><strong>Next step:<\/strong> Pick one feature and try it now.<\/p>\n\n\n\n<p>Most people start with Content Management to schedule their first post.<\/p>\n\n\n\n<p>It takes less than 5 minutes to create and schedule content.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='frequently-asked-questions'  id=\"boomdevs_50\" class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">What exactly does Sprinklr do?<\/p>\n\n\n\n<p>Sprinklr is a unified customer experience management platform that helps brands manage social media, customer service, marketing, and research from one dashboard. It connects 30+ channels including social media, email, chat, and voice so CX teams can respond to customers without switching between tools.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">What is Sprinklr best for?<\/p>\n\n\n\n<p>Sprinklr is best for enterprise brands managing high-volume customer interactions across multiple social media channels. The Sprinklr platform excels at unified customer experience management, AI-powered automation, and providing a single view of all customer conversations for large CX teams.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">What kind of platform is Sprinklr?<\/p>\n\n\n\n<p>Sprinklr is a unified customer experience management (Unified CXM) platform. It combines social media management, customer service, marketing automation, and consumer intelligence into one system. The platform serves enterprise organizations that need to manage customer interactions across all digital touchpoints.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">What problem does Sprinklr solve?<\/p>\n\n\n\n<p>Sprinklr solves the problem of fragmented customer communication. Instead of using separate tools for social media, email, chat, and voice support, Sprinklr provides one unified platform. This helps CX teams see complete customer history, respond faster, and deliver consistent experiences across all channels.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Is Sprinklr part of <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/salesforce\" title=\"Salesforce\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"94998\">Salesforce<\/a>?<\/p>\n\n\n\n<p>No, Sprinklr is not part of Salesforce. Sprinklr is an independent publicly traded company (NYSE: CXM) founded in 2009. While Sprinklr integrates with Salesforce <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-crm-software\" title=\"CRM\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95001\" target=\"_blank\" rel=\"noopener\">CRM<\/a>, they are separate companies. 2025 Sprinklr Inc operates its own unified CXM platform independently.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">What is Sprinklr software used for?<\/p>\n\n\n\n<p>Sprinklr software is used for social media management, customer service automation, marketing campaigns, and consumer research. Teams use it to schedule posts, respond to customers, build chatbots, analyze social media topics, and create reports. The unified platform helps brands manage their entire customer experience.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Is Sprinklr a CRM platform?<\/p>\n\n\n\n<p>Sprinklr is not a traditional CRM but includes CRM-like features for customer interactions. While platforms like Salesforce manage sales pipelines, Sprinklr focuses on customer experience management across social media and digital channels. It integrates with CRMs to share customer data and provide contact history.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Is Sprinklr free to use?<\/p>\n\n\n\n<p>No, Sprinklr is not free to use. The self-serve plans start at $249 per month for social media management. Enterprise offerings require custom pricing based on your needs. Sprinklr does offer a free trial so you can test the Sprinklr platform before committing to a subscription.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Does Sprinklr have an app?<\/p>\n\n\n\n<p>Yes, Sprinklr has mobile apps for iOS and <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/ai-assistants-for-android\" title=\"Android\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"94994\">Android<\/a>. The mobile app lets agents respond to customer messages, monitor social media, and access dashboards on the go. While not all features are available on mobile, it provides essential functionality for teams who need to stay connected outside the office.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Is Sprinklr a good tool?<\/p>\n\n\n\n<p>Sprinklr is a good tool for enterprise organizations with complex customer experience needs. With a 4.4 rating, users praise its unified platform and AI capabilities. However, it has a steep learning curve and higher pricing than alternatives. It&#8217;s best suited for large teams managing high-volume interactions.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Is Sprinklr a good company?<\/p>\n\n\n\n<p>Yes, Sprinklr is a reputable publicly traded company serving over 100 of the world&#8217;s most valuable brands. Founded in 2009, Sprinklr Company has grown to be a leader in unified customer experience management. They are known for innovation in AI and social media topics within the enterprise software market.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Is Sprinklr safe?<\/p>\n\n\n\n<p>Yes, Sprinklr is safe and secure. The platform maintains enterprise-grade security with SOC 2 compliance, data encryption, and regular security audits. Sprinklr handles sensitive customer data for major global brands and follows strict data protection protocols including GDPR compliance for European customers.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">How does Sprinklr social work?<\/p>\n\n\n\n<p>Sprinklr Social connects to your social media accounts via official APIs. Once connected, you can create, schedule, and publish posts to multiple platforms from one dashboard. The platform monitors mentions, analyzes engagement, and routes messages to agents. AI helps categorize content and suggest responses.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Is Sprinklr a social listening tool?<\/p>\n\n\n\n<p>Yes, Sprinklr includes powerful social listening capabilities. The platform monitors brand mentions, tracks keywords, analyzes sentiment, and identifies trending social media topics. Sprinklr&#8217;s AI processes millions of conversations to surface insights about your brand, competitors, and industry trends.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">What social platforms does Sprinklr support?<\/p>\n\n\n\n<p>Sprinklr supports 30+ channels including Facebook, Instagram, Twitter\/X, LinkedIn, <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-ai-avatar-generators-for-youtube-videos\" title=\"YouTube\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"95005\" target=\"_blank\" rel=\"noopener\">YouTube<\/a>, TikTok, Pinterest, WhatsApp, and more. Beyond social media, it integrates with email, live chat, voice, messaging apps, review sites, and community forums to provide unified customer experience management.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">How much is a Sprinklr subscription?<\/p>\n\n\n\n<p>Sprinklr self-serve plans start at $249\/month for social media management and $299\/month for combined social and customer service. Enterprise offerings require custom pricing based on users, channels, and features needed. Contact Sprinklr sales for accurate quotes tailored to your organization&#8217;s requirements.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Is Sprinklr worth it?<\/p>\n\n\n\n<p>Sprinklr is worth it for enterprise organizations managing complex, high-volume customer interactions across many channels. The unified platform eliminates tool switching and provides AI-powered efficiency. For smaller teams, the price and complexity may outweigh benefits \u2014 consider alternatives like Sprout Social or Agorapulse.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Who competes with Sprinklr?<\/p>\n\n\n\n<p>Sprinklr competes with Sprout Social, <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/hootsuite\" title=\"Hootsuite\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"94995\" target=\"_blank\" rel=\"noopener\">Hootsuite<\/a>, Khoros, and Salesforce Social Studio in social media management. For customer service, competitors include <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/zendesk\" title=\"Zendesk\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"94992\">Zendesk<\/a>, Freshdesk, and Intercom. Enterprise alternatives like Adobe Experience Cloud and Salesforce Service Cloud also compete for unified CX management budgets.<\/p>\n\n\n\n<p style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">What is the highest salary in Sprinklr?<\/p>\n\n\n\n<p>Senior engineering and executive positions at Sprinklr Company can earn $200,000 to $400,000+ annually including base salary, bonuses, and equity. Engineering directors, VPs, and C-suite roles command the highest compensation. Salaries vary by location, with US offices typically offering higher packages than international offices.<\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-getting-started\",\n      \"name\": \"How to Get Started with Sprinklr\",\n      \"description\": \"Set up your Sprinklr account and complete initial setup\",\n      \"totalTime\": \"PT3M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Create Your Account\", \"text\": \"Go to Sprinklr website, click Request Demo or Start Free Trial, enter email and password\", \"position\": 1},\n        {\"@type\": \"HowToStep\", \"name\": \"Access the Platform\", \"text\": \"Sign in at app.sprinklr.com with your credentials\", \"position\": 2},\n        {\"@type\": \"HowToStep\", \"name\": \"Complete Initial Setup\", \"text\": \"Connect your social media accounts and invite team members\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-smart-content-analysis\",\n      \"name\": \"How to Use Sprinklr Smart Content Analysis\",\n      \"description\": \"Extract actionable insights from social media conversations using AI\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Navigate to Insights\", \"text\": \"Click on Insights in the left navigation menu and select Smart Content Analysis\", \"position\": 1},\n        {\"@type\": \"HowToStep\", \"name\": \"Configure Your Analysis\", \"text\": \"Choose social media channels, date range, and add keywords\", \"position\": 2},\n        {\"@type\": \"HowToStep\", \"name\": \"Review and Share Results\", \"text\": \"Click on categories to drill down and use share button to export reports\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-chatbots\",\n      \"name\": \"How to Use Sprinklr Chatbots\",\n      \"description\": \"Automate customer conversations with AI-powered voice and text responses\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Access Bot Builder\", \"text\": \"Navigate to Service and click on Bot Builder, then Create New Bot\", \"position\": 1},\n        {\"@type\": \"HowToStep\", \"name\": \"Design Conversation Flows\", \"text\": \"Use the visual flow builder to create conversation paths with triggers and responses\", \"position\": 2},\n        {\"@type\": \"HowToStep\", \"name\": \"Deploy and Monitor\", \"text\": \"Click Publish to make your chatbot live and monitor performance in analytics\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-ticket-analysis\",\n      \"name\": \"How to Use Sprinklr Ticket Analysis\",\n      \"description\": \"Track, categorize, and resolve customer issues faster with AI support\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Open Case Management\", \"text\": \"Navigate to Service and click on Case Management\", \"position\": 1},\n        {\"@type\": \"HowToStep\", \"name\": \"Configure Analysis Rules\", \"text\": \"Click Settings and set up auto-categorization and priority rules\", \"position\": 2},\n        {\"@type\": \"HowToStep\", \"name\": \"Review Analytics Dashboard\", \"text\": \"Click on Analytics to see ticket trends and resolution times\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-content-management\",\n      \"name\": \"How to Use Sprinklr Content Management\",\n      \"description\": \"Create, schedule, and publish social media posts at scale across channels\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Access Content Calendar\", \"text\": \"Click on Social and select Content Calendar from the menu\", \"position\": 1},\n        {\"@type\": \"HowToStep\", \"name\": \"Create New Content\", \"text\": \"Click Create Post, add text and images, select target channels\", \"position\": 2},\n        {\"@type\": \"HowToStep\", \"name\": \"Schedule and Approve\", \"text\": \"Set publish date and time, then submit for approval\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-unified-agent-console\",\n      \"name\": \"How to Use Sprinklr Unified Agent Console\",\n      \"description\": \"Manage all customer interactions from one dashboard across 30+ channels\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Open Agent Workspace\", \"text\": \"Click on Service and select Agent Console\", \"position\": 1},\n        {\"@type\": \"HowToStep\", \"name\": \"Configure Your Queue\", \"text\": \"Set up skill-based routing and customize your view\", \"position\": 2},\n        {\"@type\": \"HowToStep\", \"name\": \"Respond to Customers\", \"text\": \"Click on conversations to see context and respond using templates or custom replies\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-live-chat\",\n      \"name\": \"How to Use Sprinklr Live Chat Support Software\",\n      \"description\": \"Engage website visitors in real time and convert them into customers\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Install Chat Widget\", \"text\": \"Go to Settings, click Live Chat Configuration, copy code to your website\", \"position\": 1},\n        {\"@type\": \"HowToStep\", \"name\": \"Customize Chat Appearance\", \"text\": \"Design your chat widget to match brand colors and set welcome messages\", \"position\": 2},\n        {\"@type\": \"HowToStep\", \"name\": \"Start Chatting\", \"text\": \"Respond to incoming chats that appear in your Agent Console\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-conversational-ivr\",\n      \"name\": \"How to Use Sprinklr Conversational IVR Software\",\n      \"description\": \"Handle voice calls with intelligent routing and natural language processing\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Access Voice Settings\", \"text\": \"Navigate to Service and click Voice Configuration\", \"position\": 1},\n        {\"@type\": \"HowToStep\", \"name\": \"Design IVR Flows\", \"text\": \"Use the visual flow builder to create voice menus and natural language intents\", \"position\": 2},\n        {\"@type\": \"HowToStep\", \"name\": \"Monitor Call Analytics\", \"text\": \"Review call metrics and refine IVR flows for better customer experience\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-conversational-ai\",\n      \"name\": \"How to Use Sprinklr Conversational AI Platform\",\n      \"description\": \"Build automated workflows across all channels using advanced AI\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Access AI Studio\", \"text\": \"Click on AI in the main menu and select Conversational AI Studio\", \"position\": 1},\n        {\"@type\": \"HowToStep\", \"name\": \"Train Your AI Model\", \"text\": \"Upload training data and define intents, entities, and response templates\", \"position\": 2},\n        {\"@type\": \"HowToStep\", \"name\": \"Deploy Across Channels\", \"text\": \"Connect trained AI to chatbots, voice, and messaging channels\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-agent-assist\",\n      \"name\": \"How to Use Sprinklr AI-powered Agent Assist\",\n      \"description\": \"Help agents respond faster with real-time AI suggestions and knowledge recommendations\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Enable Agent Assist\", \"text\": \"Go to Settings and navigate to Agent Assist Configuration\", \"position\": 1},\n        {\"@type\": \"HowToStep\", \"name\": \"Configure Knowledge Sources\", \"text\": \"Connect knowledge base articles and response templates\", \"position\": 2},\n        {\"@type\": \"HowToStep\", \"name\": \"Use AI Suggestions\", \"text\": \"Click on AI suggestions to insert them into responses and modify as needed\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"SoftwareApplication\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#software\",\n      \"name\": \"Sprinklr\",\n      \"description\": \"Unified customer experience management platform for social media, customer service, and marketing across 30+ channels\",\n      \"applicationCategory\": \"CRM Software\",\n      \"operatingSystem\": \"Web, iOS, Android\",\n      \"url\": \"https:\/\/fahimai.com\/get\/sprinklr-com\",\n      \"offers\": {\n        \"@type\": \"AggregateOffer\",\n        \"priceCurrency\": \"USD\",\n        \"lowPrice\": \"249\",\n        \"highPrice\": \"299\",\n        \"offerCount\": \"3\",\n        \"offers\": [\n          {\"@type\": \"Offer\", \"name\": \"Social Media Management Solution\", \"price\": \"249\", \"priceCurrency\": \"USD\", \"priceValidUntil\": \"2026-12-31\", \"availability\": \"https:\/\/schema.org\/InStock\"},\n          {\"@type\": \"Offer\", \"name\": \"SMM and Customer Service Solution\", \"price\": \"299\", \"priceCurrency\": \"USD\", \"priceValidUntil\": \"2026-12-31\", \"availability\": \"https:\/\/schema.org\/InStock\"},\n          {\"@type\": \"Offer\", \"name\": \"Custom Social Media Management Solution\", \"price\": \"0\", \"priceCurrency\": \"USD\", \"priceValidUntil\": \"2026-12-31\", \"availability\": \"https:\/\/schema.org\/InStock\"}\n        ]\n      },\n      \"aggregateRating\": {\n        \"@type\": \"AggregateRating\",\n        \"ratingValue\": \"4.4\",\n        \"reviewCount\": \"1\",\n        \"bestRating\": \"5\",\n        \"worstRating\": \"1\"\n      },\n      \"featureList\": \"Smart Content Analysis, Chatbots, Ticket Analysis, Content Management, Unified Agent Console, Live Chat Support Software, Conversational IVR Software, Conversational AI Platform, AI-powered Agent Assist\"\n    },\n    {\n      \"@type\": \"FAQPage\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#faq\",\n      \"mainEntity\": [\n        {\"@type\": \"Question\", \"name\": \"What exactly does Sprinklr do?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Sprinklr is a unified customer experience management platform that helps brands manage social media, customer service, marketing, and research from one dashboard. It connects 30+ channels including social media, email, chat, and voice so CX teams can respond to customers without switching between tools.\"}},\n        {\"@type\": \"Question\", \"name\": \"What is Sprinklr best for?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Sprinklr is best for enterprise brands managing high-volume customer interactions across multiple social media channels. The Sprinklr platform excels at unified customer experience management, AI-powered automation, and providing a single view of all customer conversations for large CX teams.\"}},\n        {\"@type\": \"Question\", \"name\": \"What kind of platform is Sprinklr?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Sprinklr is a unified customer experience management (Unified CXM) platform. It combines social media management, customer service, marketing automation, and consumer intelligence into one system.\"}},\n        {\"@type\": \"Question\", \"name\": \"What problem does Sprinklr solve?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Sprinklr solves the problem of fragmented customer communication. Instead of using separate tools for social media, email, chat, and voice support, Sprinklr provides one unified platform.\"}},\n        {\"@type\": \"Question\", \"name\": \"Is Sprinklr part of Salesforce?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"No, Sprinklr is not part of Salesforce. Sprinklr is an independent publicly traded company (NYSE: CXM) founded in 2009. While Sprinklr integrates with Salesforce CRM, they are separate companies.\"}},\n        {\"@type\": \"Question\", \"name\": \"Is Sprinklr free to use?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"No, Sprinklr is not free to use. The self-serve plans start at $249 per month for social media management. Sprinklr does offer a free trial so you can test the platform before committing.\"}},\n        {\"@type\": \"Question\", \"name\": \"Does Sprinklr have an app?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Yes, Sprinklr has mobile apps for iOS and Android. The mobile app lets agents respond to customer messages, monitor social media, and access dashboards on the go.\"}},\n        {\"@type\": \"Question\", \"name\": \"Is Sprinklr a social listening tool?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Yes, Sprinklr includes powerful social listening capabilities. The platform monitors brand mentions, tracks keywords, analyzes sentiment, and identifies trending social media topics.\"}},\n        {\"@type\": \"Question\", \"name\": \"How much is a Sprinklr subscription?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Sprinklr self-serve plans start at $249\/month for social media management and $299\/month for combined social and customer service. Enterprise offerings require custom pricing.\"}},\n        {\"@type\": \"Question\", \"name\": \"Who competes with Sprinklr?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Sprinklr competes with Sprout Social, Hootsuite, Khoros, and Salesforce Social Studio in social media management. For customer service, competitors include Zendesk, Freshdesk, and Intercom.\"}}\n      ]\n    },\n    {\n      \"@type\": \"BreadcrumbList\",\n      \"itemListElement\": [\n        {\"@type\": \"ListItem\", \"position\": 1, \"name\": \"Home\", \"item\": \"https:\/\/fahimai.com\"},\n        {\"@type\": \"ListItem\", \"position\": 2, \"name\": \"CRM\", \"item\": \"https:\/\/www.fahimai.com\/category\/software\/crm\/\"},\n        {\"@type\": \"ListItem\", \"position\": 3, \"name\": \"How to Use Sprinklr\"}\n      ]\n    }\n  ]\n}\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Quick Start This guide covers every Sprinklr feature: Time needed: 5 minutes per feature Also in this guide: Pro Tips | Common Mistakes | Troubleshooting | Pricing | Alternatives Why Trust This Guide I&#8217;ve used Sprinklr for over two years and tested every feature covered here. This how to use Sprinklr tutorial comes from real [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":97829,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[398],"tags":[932,1182],"class_list":["post-97826","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sprinklr","tag-autolink","tag-how-to"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.fahimai.com\/pl\/wp-json\/wp\/v2\/posts\/97826","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fahimai.com\/pl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fahimai.com\/pl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/pl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/pl\/wp-json\/wp\/v2\/comments?post=97826"}],"version-history":[{"count":0,"href":"https:\/\/www.fahimai.com\/pl\/wp-json\/wp\/v2\/posts\/97826\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/pl\/wp-json\/wp\/v2\/media\/97829"}],"wp:attachment":[{"href":"https:\/\/www.fahimai.com\/pl\/wp-json\/wp\/v2\/media?parent=97826"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fahimai.com\/pl\/wp-json\/wp\/v2\/categories?post=97826"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fahimai.com\/pl\/wp-json\/wp\/v2\/tags?post=97826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}