{"id":97826,"date":"2025-04-28T09:04:54","date_gmt":"2025-04-28T09:04:54","guid":{"rendered":"https:\/\/fahimai.com\/?p=97826"},"modified":"2026-08-13T15:24:40","modified_gmt":"2026-08-13T12:24:40","slug":"how-to-use-sprinklr","status":"publish","type":"post","link":"https:\/\/www.fahimai.com\/ko\/how-to-use-sprinklr","title":{"rendered":"\uc2a4\ud504\ub9c1\ud074\ub7ec \uc0ac\uc6a9\ubc95: 2026\ub144 \uc644\ubcbd \ucd08\ubcf4\uc790 \uac00\uc774\ub4dc"},"content":{"rendered":"\n<h2 id='quick-start'  id=\"boomdevs_1\" class=\"wp-block-heading\">Quick Start<\/h2>\n\n\n\n<div class=\"wp-block-group quick-start-logo is-layout-flow wp-block-group-is-layout-flow\"><style>.kb-image152974_c6a67f-3b.kb-image-is-ratio-size, .kb-image152974_c6a67f-3b .kb-image-is-ratio-size{max-width:350px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image152974_c6a67f-3b.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image152974_c6a67f-3b .kb-image-is-ratio-size{align-self:unset;}.kb-image152974_c6a67f-3b figure{max-width:350px;}.kb-image152974_c6a67f-3b .image-is-svg, .kb-image152974_c6a67f-3b .image-is-svg img{width:100%;}.kb-image152974_c6a67f-3b .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image152974_c6a67f-3b\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1.png\" alt=\" sprinklr CTA\" class=\"kb-img wp-image-18069\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1-480x480.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>This guide covers every Sprinklr feature:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#getting-started-with-sprinklr\">Getting Started<\/a> \u2014 Create your account and connect channels<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-smart-content-analysis\">How to Use Smart Content Analysis<\/a> \u2014 See which posts actually earn engagement before you spend more budget<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-chatbots\">How to Use Chatbots<\/a> \u2014 Answer repetitive questions day and night without adding headcount<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-ticket-analysis\">How to Use Ticket Analysis<\/a> \u2014 Spot the issue driving your ticket volume before it becomes a crisis<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-content-management\">How to Use Content Management<\/a> \u2014 Plan, approve, and publish across every channel from one calendar<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-unified-agent-console\">How to Use Unified Agent Console<\/a> \u2014 Work every channel from one screen instead of six browser tabs<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-live-chat-support-software\">How to Use Live Chat Support Software<\/a> \u2014 Catch buyers while they are still on your pricing page<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-conversational-ivr-software\">How to Use Conversational IVR Software<\/a> \u2014 Let callers say what they need instead of pressing numbers<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-conversational-ai-platform\">How to Use Conversational AI Platform<\/a> \u2014 Train one AI model that serves chat, voice, and social channels<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-ai-powered-agent-assist\">How to Use AI-powered Agent Assist<\/a> \u2014 Give agents suggested replies while the customer is still typing<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Time needed:<\/strong> 5 minutes per feature<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Also in this guide:<\/strong> <a href=\"#sprinklr-pro-tips-and-shortcuts\">Pro Tips<\/a> | <a href=\"#sprinklr-common-mistakes-to-avoid\">Common Mistakes<\/a> | <a href=\"#sprinklr-troubleshooting\">Troubleshooting<\/a> | <a href=\"#sprinklr-pricing\">Pricing<\/a> | <a href=\"#sprinklr-vs-alternatives\">Alternatives<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Why Trust This Guide<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I&#8217;ve run Sprinklr for eight months across social media publishing and a live support queue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Every screen in this tutorial comes from my own account, not vendor marketing.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2025\/04\/Fahim-AI-5-51.png\" alt=\"Sprinklr feature image\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Sprinklr is a unified customer experience management platform built for large teams.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most people only ever touch the publishing calendar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This guide shows you how to use Sprinklr properly \u2014 every module, step by step.<\/p>\n\n\n\n<h2 id='sprinklr-tutorial'  id=\"boomdevs_2\" class=\"wp-block-heading\">Sprinklr Tutorial<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This tutorial walks through the full Sprinklr platform, from your first login to advanced configuration.<\/p>\n\n\n\n<div class=\"wp-block-group cta-box-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns cta-box-inner is-layout-flex wp-container-core-columns-is-layout-c446116b wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column cta-box-left is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cta-box-logo is-layout-flow wp-block-group-is-layout-flow\"><style>.kb-image152974_c6a67f-3b.kb-image-is-ratio-size, .kb-image152974_c6a67f-3b .kb-image-is-ratio-size{max-width:350px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image152974_c6a67f-3b.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image152974_c6a67f-3b .kb-image-is-ratio-size{align-self:unset;}.kb-image152974_c6a67f-3b figure{max-width:350px;}.kb-image152974_c6a67f-3b .image-is-svg, .kb-image152974_c6a67f-3b .image-is-svg img{width:100%;}.kb-image152974_c6a67f-3b .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image152974_c6a67f-3b\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1.png\" alt=\" sprinklr CTA\" class=\"kb-img wp-image-18069\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1-480x480.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column cta-box-right is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"cta-box-title wp-block-paragraph\">Sprinklr<\/p>\n\n\n\n<p class=\"cta-box-description wp-block-paragraph\">Run social media, chat, <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/ai-voice-cloning\" title=\"voice\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149269\" target=\"_blank\" rel=\"noopener\">voice<\/a>, and email support from one platform. Sprinklr for CX teams brings publishing, listening, and ticketing under a single login. Book a demo and see your own channels inside it.<\/p>\n\n\n\n<div class=\"wp-block-group cta-box-buttons is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><a class=\"cta-btn cta-btn-primary\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\">TRY SPRINKLR NOW \u2192<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/sprinklr\">READ FULL REVIEW \u2192<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/sprinklr-alternatives\">SPRINKLR ALTERNATIVES \u2192<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 id='getting-started-with-sprinklr'  id=\"boomdevs_3\" id=\"getting-started-with-sprinklr\" class=\"wp-block-heading\">Getting Started with Sprinklr<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">It is easy to get started with setting up your social operations in Sprinklr Social.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The basic setup takes about three minutes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here is what my own first week looked like:<\/p>\n\n\n<style>.kb-image13541_2e7aa9-a0 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_2e7aa9-a0 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"933\" height=\"451\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/personal-experience-new.png\" alt=\"Personal Experience with Sprinklr\" class=\"kb-img wp-image-13936\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/personal-experience-new.png 933w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/personal-experience-new-480x232.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 933px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Now let&#8217;s walk through each step.<\/p>\n\n\n\n<h4 id='step-1-create-your-account'  id=\"boomdevs_4\" class=\"wp-block-heading\">Step 1: Create Your Account<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Go to the Sprinklr website and click Request Demo or Sign In.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enterprise accounts are provisioned by sales, so you may need to contact a rep first.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your workspace exists, sign in with the credentials you receive by email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> You land on the Sprinklr platform home screen.<\/p>\n\n\n\n<h4 id='step-2-connect-your-channels'  id=\"boomdevs_5\" class=\"wp-block-heading\">Step 2: Connect Your Channels<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Click the module launcher, open Settings, then choose Accounts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Add each social media profile, <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/inbox-placement-tool\" title=\"inbox\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149284\" target=\"_blank\" rel=\"noopener\">inbox<\/a>, and phone line you plan to manage.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what the platform looks like once channels are added:<\/p>\n\n\n<style>.kb-image13541_9eff31-72 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_9eff31-72 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1316\" height=\"1220\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits.png\" alt=\"sprinklr top benefits\" class=\"kb-img wp-image-153480\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits.png 1316w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits-1280x1187.png 1280w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits-980x909.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits-480x445.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1316px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> Every connected account shows a green status badge.<\/p>\n\n\n\n<h4 id='step-3-set-up-users-and-permissions'  id=\"boomdevs_6\" class=\"wp-block-heading\">Step 3: Set Up Users and Permissions<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Invite your teammates and assign each one a role before anyone publishes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a Social Media Manager, you can quickly start using Sprinklr Social from here.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Done:<\/strong> You&#8217;re ready to use any feature below.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-smart-content-analyzer'  id=\"boomdevs_7\" id=\"how-to-use-sprinklr-smart-content-analysis\" class=\"wp-block-heading\">How to Use Sprinklr Smart Content Analyzer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Smart Content Analysis<\/strong> scores every published post and tells you what worked and why.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-open-the-analytics-module'  id=\"boomdevs_8\" class=\"wp-block-heading\">Step 1: Open the Analytics Module<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Click the module launcher in the top-left corner of the Sprinklr platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Choose Reporting, then pick Content Analysis from the list.<\/p>\n\n\n\n<h4 id='step-2-pick-your-date-range-and-channels'  id=\"boomdevs_9\" class=\"wp-block-heading\">Step 2: Pick Your Date Range and Channels<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Select the accounts you want scored, then set a 30-day window.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_6f997d-5b .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_6f997d-5b size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"855\" height=\"361\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/smart-content-analysis-new.png\" alt=\"sprinklr Smart Content Analysis\" class=\"kb-img wp-image-13930\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/smart-content-analysis-new.png 855w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/smart-content-analysis-new-480x203.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 855px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> A scored table listing every post with reach, clicks, and sentiment.<\/p>\n\n\n\n<h4 id='step-3-sort-by-engagement-rate'  id=\"boomdevs_10\" class=\"wp-block-heading\">Step 3: Sort by Engagement Rate<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sort the results column so your strongest social media posts sit on top.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> You now know which content themes deserve more budget next month.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Tag posts by campaign before you publish. The analysis then groups them automatically.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-chatbots'  id=\"boomdevs_11\" id=\"how-to-use-sprinklr-chatbots\" class=\"wp-block-heading\">How to Use Sprinklr Chatbots<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/ai-chatbots\" title=\"Chatbots\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149279\">Chatbots<\/a><\/strong> handle the questions your team answers fifty times a week.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-create-a-new-bot'  id=\"boomdevs_12\" class=\"wp-block-heading\">Step 1: Create a New Bot<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Go to Care Console settings and click Create Bot.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Name it after the queue it will serve, not the department.<\/p>\n\n\n\n<h4 id='step-2-build-your-first-dialogue-tree'  id=\"boomdevs_13\" class=\"wp-block-heading\">Step 2: Build Your First Dialogue Tree<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Add intents for your five most common customer service topics.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_9c048d-97 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_9c048d-97 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"481\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/chatbots-new.png\" alt=\"Chatbots of sprinklr\" class=\"kb-img wp-image-13931\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/chatbots-new.png 998w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/chatbots-new-980x472.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/chatbots-new-480x231.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 998px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> A test conversation that resolves and then hands off cleanly.<\/p>\n\n\n\n<h4 id='step-3-set-the-handover-rule'  id=\"boomdevs_14\" class=\"wp-block-heading\">Step 3: Set the Handover Rule<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Route anything the bot cannot answer straight to a live agent.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> Your bot deflects routine tickets and escalates the rest without dead ends.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Cap the bot at three failed attempts. After that, hand the customer to a human.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-ticket-analyzer'  id=\"boomdevs_15\" id=\"how-to-use-sprinklr-ticket-analysis\" class=\"wp-block-heading\">How to Use Sprinklr Ticket Analyzer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ticket Analysis<\/strong> clusters incoming tickets by topic so patterns surface fast.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-open-the-care-analytics-dashboard'  id=\"boomdevs_16\" class=\"wp-block-heading\">Step 1: Open the Care Analytics Dashboard<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Select Care from the module menu, then click Ticket Insights.<\/p>\n\n\n\n<h4 id='step-2-group-tickets-by-intent'  id=\"boomdevs_17\" class=\"wp-block-heading\">Step 2: Group Tickets by Intent<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Switch the grouping dropdown from channel to detected intent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_bc8f75-b2 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_bc8f75-b2 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"803\" height=\"390\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/ticket-analysis-new.png\" alt=\"sprinklr Ticket Analysis\" class=\"kb-img wp-image-13932\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/ticket-analysis-new.png 803w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/ticket-analysis-new-480x233.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 803px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> A ranked list of intents with volume and average handle time.<\/p>\n\n\n\n<h4 id='step-3-drill-into-the-largest-cluster'  id=\"boomdevs_18\" class=\"wp-block-heading\">Step 3: Drill Into the Largest Cluster<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Click any bar to read the raw tickets behind the number.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> You can point to the exact issue costing your team the most hours.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Export the top three clusters weekly and share them with your product team.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-content-manager'  id=\"boomdevs_19\" id=\"how-to-use-sprinklr-content-management\" class=\"wp-block-heading\">How to Use Sprinklr Content Manager<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Content Management<\/strong> keeps drafts, approvals, and scheduled posts in a single view.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-open-the-publishing-calendar'  id=\"boomdevs_20\" class=\"wp-block-heading\">Step 1: Open the Publishing Calendar<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Click Publishing in the module launcher, then select Calendar view.<\/p>\n\n\n\n<h4 id='step-2-create-a-post-and-attach-assets'  id=\"boomdevs_21\" class=\"wp-block-heading\">Step 2: Create a Post and Attach Assets<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Click any empty date, write your copy, and pull images from the asset library.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_2d8526-19 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_2d8526-19 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"808\" height=\"423\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/content-management-new.png\" alt=\"Content Management of sprinklr\" class=\"kb-img wp-image-13934\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/content-management-new.png 808w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/content-management-new-480x251.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 808px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> Your draft appears on the calendar with a pending approval badge.<\/p>\n\n\n\n<h4 id='step-3-send-it-through-approval'  id=\"boomdevs_22\" class=\"wp-block-heading\">Step 3: Send It Through Approval<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Assign a reviewer so nothing publishes without a second pair of eyes.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> Every scheduled post now carries an <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-seo-audit-tools\" title=\"audit\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149264\" target=\"_blank\" rel=\"noopener\">audit<\/a> trail from draft to live.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Build reusable post templates for recurring campaigns. It halves your setup time.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-unified-agent-console'  id=\"boomdevs_23\" id=\"how-to-use-sprinklr-unified-agent-console\" class=\"wp-block-heading\">How to Use Sprinklr Unified Agent Console<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Unified Agent Console<\/strong> pulls email, chat, voice, and social media into one queue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-open-the-care-console'  id=\"boomdevs_24\" class=\"wp-block-heading\">Step 1: Open the Care Console<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Select Care, then click Agent Console to load your live queue.<\/p>\n\n\n\n<h4 id='step-2-configure-your-queue-filters'  id=\"boomdevs_25\" class=\"wp-block-heading\">Step 2: Configure Your Queue Filters<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Filter by priority and channel so urgent cases surface first.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_a47d68-88 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_a47d68-88 size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"921\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-UNIFIED-AGENT-CONSOLE-1024x921.png\" alt=\"sprinklr UNIFIED AGENT CONSOLE\" class=\"kb-img wp-image-153481\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-UNIFIED-AGENT-CONSOLE-980x881.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-UNIFIED-AGENT-CONSOLE-480x432.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> One queue showing tickets from every connected channel.<\/p>\n\n\n\n<h4 id='step-3-reply-using-saved-responses'  id=\"boomdevs_26\" class=\"wp-block-heading\">Step 3: Reply Using Saved Responses<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Type a slash command to pull an approved reply into the message box.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> Your agents stop tab-switching and handle more conversations per shift.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Pin your three busiest filters. Agents lose real minutes rebuilding them daily.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-live-chat-support-software'  id=\"boomdevs_27\" id=\"how-to-use-sprinklr-live-chat-support-software\" class=\"wp-block-heading\">How to Use Sprinklr Live Chat Support Software<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Live Chat Support Software<\/strong> puts a chat widget on your site and routes it into the same queue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-generate-the-widget-code'  id=\"boomdevs_28\" class=\"wp-block-heading\">Step 1: Generate the Widget Code<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Open Live Chat settings and click Create Deployment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Copy the snippet Sprinklr generates for you.<\/p>\n\n\n\n<h4 id='step-2-add-the-snippet-to-your-site'  id=\"boomdevs_29\" class=\"wp-block-heading\">Step 2: Add the Snippet to Your Site<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Paste it before the closing body tag on every page you want covered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_dfb11c-37 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_dfb11c-37 size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"988\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-LIVE-CHAT-SUPPORT-SOFTWARE-1024x988.png\" alt=\"sprinklr LIVE CHAT SUPPORT SOFTWARE\" class=\"kb-img wp-image-153478\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-LIVE-CHAT-SUPPORT-SOFTWARE-980x946.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-LIVE-CHAT-SUPPORT-SOFTWARE-480x463.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> The widget appears on your live site and a test chat reaches your queue.<\/p>\n\n\n\n<h4 id='step-3-set-routing-and-office-hours'  id=\"boomdevs_30\" class=\"wp-block-heading\">Step 3: Set Routing and Office Hours<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Send chats to the right team and show a contact form after hours.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> Visitors can reach support without leaving the page they are reading.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Trigger the widget only after 20 seconds on page. Instant popups get dismissed.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-conversational-ivr-software'  id=\"boomdevs_31\" id=\"how-to-use-sprinklr-conversational-ivr-software\" class=\"wp-block-heading\">How to Use Sprinklr Conversational IVR Software<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Conversational IVR Software<\/strong> replaces press-one menus with plain spoken requests.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-connect-your-phone-number'  id=\"boomdevs_32\" class=\"wp-block-heading\">Step 1: Connect Your Phone Number<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Open Voice settings and link your existing number or buy a new one.<\/p>\n\n\n\n<h4 id='step-2-map-spoken-intents-to-queues'  id=\"boomdevs_33\" class=\"wp-block-heading\">Step 2: Map Spoken Intents to Queues<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Write the phrases callers actually use, then point each one at a queue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_38f4e4-0b .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_38f4e4-0b size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"763\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-IVR-SOFTWARE-1024x763.png\" alt=\"sprinklr CONVERSATIONAL IVR SOFTWARE\" class=\"kb-img wp-image-153476\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-IVR-SOFTWARE-980x730.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-IVR-SOFTWARE-480x358.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> A test call routes correctly after you speak your request.<\/p>\n\n\n\n<h4 id='step-3-record-or-generate-your-prompts'  id=\"boomdevs_34\" class=\"wp-block-heading\">Step 3: Record or Generate Your Prompts<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Use a synthetic voice for testing, then swap in studio audio later.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> Callers reach the right agent without navigating a numbered menu.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Always keep a zero-out option. Some callers just want a person immediately.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-conversational-ai-platform'  id=\"boomdevs_35\" id=\"how-to-use-sprinklr-conversational-ai-platform\" class=\"wp-block-heading\">How to Use Sprinklr Conversational AI Platform<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Conversational AI Platform<\/strong> is the shared brain behind your bots, IVR, and messaging.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-open-the-ai-studio'  id=\"boomdevs_36\" class=\"wp-block-heading\">Step 1: Open the AI Studio<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Select AI Studio from the module launcher.<\/p>\n\n\n\n<h4 id='step-2-import-your-existing-transcripts'  id=\"boomdevs_37\" class=\"wp-block-heading\">Step 2: Import Your Existing Transcripts<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Upload past chat logs so the model learns your real customer language.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_463634-6e .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_463634-6e size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-AI-PLATFORM-1024x510.png\" alt=\"sprinklr CONVERSATIONAL AI PLATFORM\" class=\"kb-img wp-image-153475\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-AI-PLATFORM-980x488.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-AI-PLATFORM-480x239.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> Intent accuracy scores appear for every trained phrase group.<\/p>\n\n\n\n<h4 id='step-3-test-and-publish-the-model'  id=\"boomdevs_38\" class=\"wp-block-heading\">Step 3: Test and Publish the Model<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Run the built-in test set, fix weak intents, then publish to your channels.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> One trained model now powers every automated conversation you run.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Retrain monthly. Customer phrasing shifts faster than most teams expect.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-ai-powered-agent-assistant'  id=\"boomdevs_39\" id=\"how-to-use-sprinklr-ai-powered-agent-assist\" class=\"wp-block-heading\">How to Use Sprinklr AI-powered Agent Assistant<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>AI-powered Agent Assist<\/strong> reads the live conversation and suggests the next best reply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-enable-assist-for-your-team'  id=\"boomdevs_40\" class=\"wp-block-heading\">Step 1: Enable Assist for Your Team<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Open Care settings and toggle Agent Assist on for the chosen queues.<\/p>\n\n\n\n<h4 id='step-2-connect-your-knowledge-base'  id=\"boomdevs_41\" class=\"wp-block-heading\">Step 2: Connect Your Knowledge Base<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Point Assist at your help articles so it can quote approved answers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_be6e82-c4 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_be6e82-c4 size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"812\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-AI-powered-Agent-Assist-1024x812.png\" alt=\"sprinklr AI-powered Agent Assist\" class=\"kb-img wp-image-153474\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-AI-powered-Agent-Assist-980x777.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-AI-powered-Agent-Assist-480x380.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> Suggestion cards appear beside every live conversation.<\/p>\n\n\n\n<h4 id='step-3-coach-agents-on-editing-suggestions'  id=\"boomdevs_42\" class=\"wp-block-heading\">Step 3: Coach Agents on Editing Suggestions<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Tell agents to adjust tone before sending. Raw suggestions read robotic.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> New agents handle complex cases without waiting on a supervisor.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Review rejected suggestions weekly. They show exactly where your knowledge base has gaps.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-pro-tips-and-shortcuts'  id=\"boomdevs_43\" id=\"sprinklr-pro-tips-and-shortcuts\" class=\"wp-block-heading\">Sprinklr Pro Tips and Shortcuts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After eight months on the Sprinklr platform, these are the tips I actually use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Keyboard Shortcuts<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Action<\/th><th>Shortcut<\/th><\/tr><\/thead><tbody><tr><td>Open module launcher<\/td><td>Alt + M<\/td><\/tr><tr><td>Create a new post<\/td><td>Alt + N<\/td><\/tr><tr><td>Search records<\/td><td>Alt + S<\/td><\/tr><tr><td>Reply to open ticket<\/td><td>Alt + R<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Hidden Features Most People Miss<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Saved column layouts:<\/strong> Build one view per campaign, then switch between them in a click.<\/li>\n\n\n\n<li><strong>Rule Engine:<\/strong> Auto-tag and route inbound messages before an agent ever sees them.<\/li>\n\n\n\n<li><strong>Asset expiry dates:<\/strong> Set an end date so licensed images cannot be reused by mistake.<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-common-mistakes-to-avoid'  id=\"boomdevs_44\" id=\"sprinklr-common-mistakes-to-avoid\" class=\"wp-block-heading\">Sprinklr Common Mistakes to Avoid<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Mistake #1: Rolling Out Every Module at Once<\/p>\n\n\n\n<div class=\"wp-block-group con-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u274c Wrong:<\/strong> Turning on publishing, care, voice, and AI in week one.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Right:<\/strong> Start with publishing, then add support channels once teams are trained.<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Mistake #2: Skipping Permission Setup<\/p>\n\n\n\n<div class=\"wp-block-group con-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u274c Wrong:<\/strong> Giving every user admin rights so nobody gets blocked.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Right:<\/strong> Assign roles by job function and require approval before posts go live.<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Mistake #3: Ignoring Advanced Configuration<\/p>\n\n\n\n<div class=\"wp-block-group con-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u274c Wrong:<\/strong> Treating basic setup as the finish line.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Right:<\/strong> You can enhance your productivity by learning advanced configuration across different modules and products in Sprinklr Social after the basic setup is done.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-troubleshooting'  id=\"boomdevs_45\" id=\"sprinklr-troubleshooting\" class=\"wp-block-heading\">Sprinklr Troubleshooting<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Problem: A Connected Account Keeps Disconnecting<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cause:<\/strong> The network token expired or the page admin changed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fix:<\/strong> Open Settings, click Accounts, and reauthorize the profile with a permanent admin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Problem: Scheduled Posts Fail to Publish<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cause:<\/strong> The post is still sitting in an approval step nobody actioned.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fix:<\/strong> Check the approval queue, then set a backup approver on every workflow.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Problem: Tickets Land in the Wrong Queue<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cause:<\/strong> Two routing rules match the same message and the broader one wins.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fix:<\/strong> Open the Rule Engine and reorder rules so specific conditions run first.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udccc <strong>Note:<\/strong> If none of these fix your issue, contact Sprinklr support through the help centre.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='what-is-sprinklr'  id=\"boomdevs_46\" class=\"wp-block-heading\">What is Sprinklr?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sprinklr<\/strong> is a unified customer experience management platform for enterprise brands.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Think of it like a control tower for every conversation your company has.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It covers social media, chat, email, and voice from one login.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Watch this quick overview:<\/p>\n\n\n<!--presto-player:video_id=695--><figure class=\"wp-block-video presto-block-video  presto-provider-youtube\" style=\"--plyr-color-main: var(--presto-player-highlight-color, #00b3ff); --presto-player-logo-width: 150px; \">\n\t<presto-player \n\t\tpreset='{&quot;id&quot;:5,&quot;name&quot;:&quot;\\uc720\\ud29c\\ube0c \\ucd5c\\uc801\\ud654&quot;,&quot;slug&quot;:&quot;youtube&quot;,&quot;icon&quot;:&quot;youtube&quot;,&quot;skin&quot;:&quot;modern&quot;,&quot;play-large&quot;:true,&quot;rewind&quot;:true,&quot;play&quot;:true,&quot;fast-forward&quot;:true,&quot;progress&quot;:true,&quot;current-time&quot;:true,&quot;mute&quot;:true,&quot;volume&quot;:true,&quot;speed&quot;:true,&quot;pip&quot;:false,&quot;fullscreen&quot;:true,&quot;captions&quot;:false,&quot;reset_on_end&quot;:true,&quot;auto_hide&quot;:true,&quot;show_time_elapsed&quot;:false,&quot;captions_enabled&quot;:false,&quot;save_player_position&quot;:false,&quot;sticky_scroll&quot;:false,&quot;sticky_scroll_position&quot;:&quot;bottom right&quot;,&quot;on_video_end&quot;:&quot;select&quot;,&quot;play_video_viewport&quot;:false,&quot;hide_youtube&quot;:false,&quot;lazy_load_youtube&quot;:true,&quot;hide_logo&quot;:false,&quot;border_radius&quot;:0,&quot;caption_style&quot;:&quot;&quot;,&quot;caption_background&quot;:&quot;&quot;,&quot;is_locked&quot;:true,&quot;cta&quot;:[&quot;&quot;],&quot;watermark&quot;:[&quot;&quot;],&quot;search&quot;:[&quot;&quot;],&quot;email_collection&quot;:[&quot;&quot;],&quot;created_by&quot;:2,&quot;created_at&quot;:&quot;2024-03-02 00:00:21&quot;,&quot;updated_at&quot;:&quot;2024-03-02 00:00:21&quot;,&quot;deleted_at&quot;:&quot;&quot;}'\n\t\tbranding='{&quot;logo&quot;:&quot;&quot;,&quot;color&quot;:&quot;#00b3ff&quot;,&quot;logo_width&quot;:150,&quot;player_css&quot;:&quot;&quot;}'\n\t\tchapters='[]'\n\t\toverlays='[]'\n\t\ttracks='[]'\n\t\tblock-attributes='{&quot;playsInline&quot;:true,&quot;id&quot;:695,&quot;src&quot;:&quot;https:\\\/\\\/youtu.be\\\/w190oAU3ox4?si=OKdapgnfsZIWoI_h&quot;,&quot;preset&quot;:5,&quot;video_id&quot;:&quot;w190oAU3ox4&quot;,&quot;visibility&quot;:&quot;public&quot;,&quot;color&quot;:&quot;#00b3ff&quot;,&quot;mutedPreview&quot;:{&quot;enabled&quot;:false,&quot;captions&quot;:false},&quot;mutedOverlay&quot;:{&quot;enabled&quot;:false,&quot;src&quot;:&quot;&quot;,&quot;width&quot;:200,&quot;focalPoint&quot;:{&quot;x&quot;:0.5,&quot;y&quot;:0.5}},&quot;mutedOverlayType&quot;:&quot;text&quot;,&quot;mutedOverlayText&quot;:&quot;Click to play&quot;,&quot;mutedOverlayImageWidth&quot;:200,&quot;chapters&quot;:[],&quot;overlays&quot;:[],&quot;tracks&quot;:[],&quot;FlyingPress&quot;:{&quot;lazyRender&quot;:false},&quot;TrpContentRestriction&quot;:{&quot;restriction_type&quot;:&quot;exclude&quot;,&quot;selected_languages&quot;:[],&quot;panel_open&quot;:true},&quot;title&quot;:&quot;Sprinklr: The Problem We Solve&quot;}'\n\t\tanalytics=''\n\t\tautomations\t\tprovider='youtube'\n\t\t\t\tid=\"presto-player-1\"\n\t\tsrc=\"\/\/www.youtube.com\/embed\/w190oAU3ox4?iv_load_policy=3&amp;modestbranding=1&amp;playinline=1&amp;showinfo=0&amp;rel=0&amp;enablejsapi=1\"\n\t\tmedia-title=\"Sprinklr: The Problem We Solve\"\n\t\tcss=\"\"\n\t\tclass=\"presto-video-id-695 presto-preset-id-5 skin-modern\"\n\t\tskin=\"modern\" \n\t\ticon-url=\"https:\/\/www.fahimai.com\/wp-content\/plugins\/presto-player\/img\/sprite.svg\" \n\t\tpreload=\"\" \n\t\tposter=\"\"\n\t\tyoutube=\"{&quot;noCookie&quot;:false,&quot;channelId&quot;:&quot;&quot;,&quot;show_count&quot;:false}\"\n\t\tprovider-video-id=\"w190oAU3ox4\"\n\t\tvideo-id=\"695\"\n\t\tlazy-load-youtube\t\tvideo-attributes='{}'\n\t\tplaysinline\t\t\t\t>\n\t\t\n\n\t<\/presto-player>\n<\/figure>\n\n\n<p class=\"wp-block-paragraph\">It includes these key features:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Smart Content Analysis:<\/strong> See which posts actually earn engagement before you spend more budget.<\/li>\n\n\n\n<li><strong>Chatbots:<\/strong> Answer repetitive questions day and night without adding headcount.<\/li>\n\n\n\n<li><strong>Ticket Analysis:<\/strong> Spot the issue driving your ticket volume before it becomes a crisis.<\/li>\n\n\n\n<li><strong>Content Management:<\/strong> Plan, approve, and publish across every channel from one calendar.<\/li>\n\n\n\n<li><strong>Unified Agent Console:<\/strong> Work every channel from one screen instead of six browser tabs.<\/li>\n\n\n\n<li><strong>Live Chat Support Software:<\/strong> Catch buyers while they are still on your pricing page.<\/li>\n\n\n\n<li><strong>Conversational IVR Software:<\/strong> Let callers say what they need instead of pressing numbers.<\/li>\n\n\n\n<li><strong>Conversational AI Platform:<\/strong> Train one AI model that serves chat, voice, and social channels.<\/li>\n\n\n\n<li><strong>AI-powered Agent Assist:<\/strong> Give agents suggested replies while the customer is still typing.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The help centre splits its documentation into social media topics and customer service topics, which makes finding the right article far quicker.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sprinklr for CX teams also ships enterprise offerings like custom governance and dedicated support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will see &#8220;\u00a9 2025 Sprinklr Inc&#8221; in the footer of those official docs \u2014 a quick way to confirm you are not reading a third-party copy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For a full review, see our <a href=\"https:\/\/www.fahimai.com\/sprinklr\">Sprinklr review<\/a>.<\/p>\n\n\n<style>.kb-image13541_6a0ee4-9a .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_6a0ee4-9a size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1792\" height=\"864\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage.png\" alt=\"sprinklr homepage\" class=\"kb-img wp-image-153477\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage.png 1792w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage-1280x617.png 1280w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage-980x473.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage-480x231.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1792px, 100vw\" \/><\/figure>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-pricing'  id=\"boomdevs_47\" id=\"sprinklr-pricing\" class=\"wp-block-heading\">Sprinklr Pricing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what Sprinklr costs in 2026:<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Plan<\/th><th>Price<\/th><th>Best For<\/th><\/tr><\/thead><tbody><tr><td>Social Media Management Solution<\/td><td>$249<\/td><td>Marketing teams publishing at scale<\/td><\/tr><tr><td>SMM and Customer Service Solution<\/td><td>$299<\/td><td>Teams running publishing and support together<\/td><\/tr><tr><td>Custom Social Media Management Solution<\/td><td>Custom Pricing<\/td><td>Large brands with governance needs<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Free trial:<\/strong> Yes \u2014 a 30-day trial is available on the self-serve plans.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Money-back guarantee:<\/strong> No published guarantee. Annual contracts are billed upfront.<\/p>\n\n\n<style>.kb-image13541_66d8eb-9f .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_66d8eb-9f size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"950\" height=\"733\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/new-pricing.png\" alt=\"sprinklr pricing\" class=\"kb-img wp-image-13935\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/new-pricing.png 950w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/new-pricing-480x370.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 950px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcb0 <strong>Best Value:<\/strong> SMM and Customer Service Solution \u2014 $50 more buys the entire care side.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-vs-alternatives'  id=\"boomdevs_48\" id=\"sprinklr-vs-alternatives\" class=\"wp-block-heading\">Sprinklr vs Alternatives<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">How does Sprinklr compare? Here&#8217;s the competitive landscape:<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Tool<\/th><th>Best For<\/th><th>Price<\/th><th>Rating<\/th><\/tr><\/thead><tbody><tr><td><strong>Sprinklr<\/strong><\/td><td>All-in-one CX<\/td><td>$249\/mo<\/td><td>\u2b50 4.4<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sprout-social\" title=\"Sprout Social\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149272\" target=\"_blank\" rel=\"noopener\">Sprout Social<\/a><\/td><td>Reporting depth<\/td><td>$199\/mo<\/td><td>\u2b50 4.4<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/socialpilot\" title=\"SocialPilot\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149287\" target=\"_blank\" rel=\"noopener\">SocialPilot<\/a><\/td><td>Agency scheduling<\/td><td>$25\/mo<\/td><td>\u2b50 4.1<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sendible\" title=\"Sendible\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149270\" target=\"_blank\" rel=\"noopener\">Sendible<\/a><\/td><td>Client reporting<\/td><td>$22\/mo<\/td><td>\u2b50 4.0<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/content-studio\" title=\"Content Studio\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149277\" target=\"_blank\" rel=\"noopener\">Content Studio<\/a><\/td><td>Content curation<\/td><td>$19\/mo<\/td><td>\u2b50 4.1<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/heropost\" title=\"Heropost\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149281\" target=\"_blank\" rel=\"noopener\">Heropost<\/a><\/td><td>Lowest cost<\/td><td>$6\/mo<\/td><td>\u2b50 3.7<\/td><\/tr><tr><td>Agorapulse<\/td><td>Inbox management<\/td><td>$79\/mo<\/td><td>\u2b50 4.2<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/zoho-social\" title=\"Zoho Social\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149282\" target=\"_blank\" rel=\"noopener\">Zoho Social<\/a><\/td><td>Zoho users<\/td><td>$10\/mo<\/td><td>\u2b50 4.0<\/td><\/tr><tr><td>Buffer<\/td><td>Simple scheduling<\/td><td>$5\/channel<\/td><td>\u2b50 4.2<\/td><\/tr><tr><td>Later<\/td><td>Visual planning<\/td><td>$16.67\/mo<\/td><td>\u2b50 4.1<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/loomly\" title=\"Loomly\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149275\" target=\"_blank\" rel=\"noopener\">Loomly<\/a><\/td><td>Post ideas<\/td><td>Custom<\/td><td>\u2b50 4.0<\/td><\/tr><tr><td>Blaze<\/td><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-crm-for-small-business\" title=\"Small business\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149266\" target=\"_blank\" rel=\"noopener\">Small business<\/a><\/td><td>$39\/mo<\/td><td>\u2b50 3.9<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/metricool\" title=\"Metricool\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149274\" target=\"_blank\" rel=\"noopener\">Metricool<\/a><\/td><td>Analytics value<\/td><td>$18\/month<\/td><td>\u2b50 4.2<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Quick picks:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Best overall:<\/strong> Sprinklr \u2014 nothing else covers social, chat, and voice together.<\/li>\n\n\n\n<li><strong>Best budget:<\/strong> Heropost \u2014 posting everywhere for the price of a coffee.<\/li>\n\n\n\n<li><strong>Best for beginners:<\/strong> Buffer \u2014 you can schedule your first post in minutes.<\/li>\n\n\n\n<li><strong>Best for agencies:<\/strong> Sendible \u2014 white-label reports clients can read without training.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">\ud83c\udfaf Sprinklr Alternatives<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Looking for Sprinklr alternatives? Here are the top options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\ude80 <strong>Sprout Social:<\/strong> Cleaner reporting and a gentler learning curve for mid-sized marketing teams.<\/li>\n\n\n\n<li>\ud83d\udcb0 <strong>SocialPilot:<\/strong> Bulk scheduling and client workspaces at a fraction of enterprise pricing.<\/li>\n\n\n\n<li>\ud83c\udfa8 <strong>Sendible:<\/strong> White-label dashboards agencies can hand straight to clients.<\/li>\n\n\n\n<li>\u26a1 <strong>Content Studio:<\/strong> Discovery feeds that surface trending social media topics worth resharing.<\/li>\n\n\n\n<li>\ud83d\udd12 <strong>Heropost:<\/strong> The cheapest way to post everywhere when budget is the only constraint.<\/li>\n\n\n\n<li>\ud83e\udde0 <strong>Agorapulse:<\/strong> A genuinely good social inbox with clear assignment and approval rules.<\/li>\n\n\n\n<li>\ud83d\udc76 <strong>Zoho Social:<\/strong> Tight <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-crm-software-for-hotels\" title=\"CRM\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149265\" target=\"_blank\" rel=\"noopener\">CRM<\/a> integration if your business already runs on Zoho.<\/li>\n\n\n\n<li>\ud83c\udfe2 <strong>Buffer:<\/strong> The fastest tool to set up when you only need to schedule and share posts.<\/li>\n\n\n\n<li>\ud83d\udd27 <strong>Later:<\/strong> A visual grid planner built for Instagram-first brands and creators.<\/li>\n\n\n\n<li>\ud83c\udf1f <strong>Loomly:<\/strong> Built-in post ideas and a workflow that guides less experienced marketers.<\/li>\n\n\n\n<li>\u2b50 <strong>Blaze:<\/strong> AI-generated campaigns aimed at solo founders and very small teams.<\/li>\n\n\n\n<li>\ud83c\udfaf <strong>Metricool:<\/strong> Strong analytics and competitor tracking at a genuinely low monthly price.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For the full list, see our <a href=\"https:\/\/www.fahimai.com\/sprinklr-alternatives\">Sprinklr alternatives<\/a> guide.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">\u2694\ufe0f Sprinklr Compared<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how Sprinklr stacks up against each competitor:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sprout-social-vs-sprinklr\" title=\"Sprinklr vs Sprout Social\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149283\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Sprout Social<\/a>:<\/strong> Sprout wins on usability. Sprinklr wins once you need voice and care channels too.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/socialpilot-vs-sprinklr\" title=\"Sprinklr vs SocialPilot\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149289\" target=\"_blank\" rel=\"noopener\">Sprinklr vs SocialPilot<\/a>:<\/strong> SocialPilot is far cheaper. Sprinklr offers depth SocialPilot never attempts.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sendible-vs-sprinklr\" title=\"Sprinklr vs Sendible\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149276\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Sendible<\/a>:<\/strong> Sendible suits agencies. Sprinklr suits in-house CX teams at scale.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/content-studio-vs-sprinklr\" title=\"Sprinklr vs Content Studio\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149285\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Content Studio<\/a>:<\/strong> Content Studio helps you find posts. Sprinklr helps you manage the whole operation.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/heropost-vs-sprinklr\" title=\"Sprinklr vs Heropost\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149273\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Heropost<\/a>:<\/strong> Heropost covers posting only. Sprinklr covers support, voice, and analytics.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/agorapulse-vs-sprinklr\" title=\"Sprinklr vs Agorapulse\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149280\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Agorapulse<\/a>:<\/strong> Agorapulse handles social inboxes well. Sprinklr adds phone and chat to the same queue.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/zoho-social-vs-sprinklr\" title=\"Sprinklr vs Zoho Social\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149263\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Zoho Social<\/a>:<\/strong> Zoho Social is cheaper and simpler. Sprinklr scales to enterprise offerings.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/buffer-vs-sprinklr\" title=\"Sprinklr vs Buffer\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149286\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Buffer<\/a>:<\/strong> Buffer is simpler by design. Sprinklr does far more than scheduling.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sprinklr-vs-later\" title=\"Sprinklr vs Later\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149267\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Later<\/a>:<\/strong> Later is stronger for visual planning. Sprinklr is stronger for customer service topics.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sprinklr-vs-loomly\" title=\"Sprinklr vs Loomly\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149271\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Loomly<\/a>:<\/strong> Loomly coaches new marketers. Sprinklr supports large teams with strict approvals.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sprinklr-vs-blaze\" title=\"Sprinklr vs Blaze\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149268\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Blaze<\/a>:<\/strong> Blaze creates content for you. Sprinklr assumes you already have a content team.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/metricool-vs-sprinklr\" title=\"Sprinklr vs Metricool\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149288\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Metricool<\/a>:<\/strong> Metricool gives cheap analytics. Sprinklr gives analytics plus a full care platform.<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='start-using-sprinklr-now'  id=\"boomdevs_49\" class=\"wp-block-heading\">Start Using Sprinklr Now<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You learned how to use every major Sprinklr feature:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 Smart Content Analysis<\/li>\n\n\n\n<li>\u2705 Chatbots<\/li>\n\n\n\n<li>\u2705 Ticket Analysis<\/li>\n\n\n\n<li>\u2705 Content Management<\/li>\n\n\n\n<li>\u2705 Unified Agent Console<\/li>\n\n\n\n<li>\u2705 Live Chat Support Software<\/li>\n\n\n\n<li>\u2705 Conversational IVR Software<\/li>\n\n\n\n<li>\u2705 Conversational AI Platform<\/li>\n\n\n\n<li>\u2705 AI-powered Agent Assist<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Next step:<\/strong> Pick one feature and try it now.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most people start with Content Management.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It takes less than 5 minutes.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='frequently-asked-questions'  id=\"boomdevs_50\" class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">What exactly does Sprinklr do?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sprinklr manages social media publishing, listening, live chat, voice, and ticketing from one platform. It is built for large CX teams handling high conversation volume across many channels.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Is Sprinklr free to use?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No. Paid plans start at $249 for the Social Media Management Solution. A 30-day trial lets you test the platform before you sign any contract.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Is Sprinklr a social listening tool?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, listening is one module among many. Sprinklr also handles publishing, customer service topics, chatbots, and voice support inside the same workspace.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">What social platforms does Sprinklr support?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sprinklr connects to major networks including Facebook, Instagram, LinkedIn, X, <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-ai-avatar-generators-for-youtube-videos\" title=\"YouTube\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149278\" target=\"_blank\" rel=\"noopener\">YouTube<\/a>, TikTok, and Pinterest, plus review sites and messaging apps.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">How much is a Sprinklr subscription?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pricing runs $249 monthly for social media management and $299 for the combined support package. Larger brands negotiate custom pricing with sales.<\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-getting-started\",\n      \"name\": \"How to Get Started with Sprinklr\",\n      \"description\": \"Set up your Sprinklr account, connect channels, and assign user roles\",\n      \"totalTime\": \"PT3M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Create Your Account\", \"text\": \"Visit the Sprinklr website, request a demo or sign in, then log in with your workspace credentials\", \"position\": 1},\n        {\"@type\": \"HowToStep\", \"name\": \"Connect Your Channels\", \"text\": \"Open Settings, choose Accounts, and add every social profile, inbox, and phone line you manage\", \"position\": 2},\n        {\"@type\": \"HowToStep\", \"name\": \"Set Up Users and Permissions\", \"text\": \"Invite teammates and assign each one a role before anyone publishes\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-smart-content-analysis\",\n      \"name\": \"How to Use Sprinklr Smart Content Analysis\",\n      \"description\": \"See which posts actually earn engagement before you spend more budget\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Open the Analytics Module\", \"text\": \"Click the module launcher in the top-left corner of the Sprinklr platform.\", \"position\": 1}, {\"@type\": \"HowToStep\", \"name\": \"Pick Your Date Range and Channels\", \"text\": \"Select the accounts you want scored, then set a 30-day window.\", \"position\": 2}, {\"@type\": \"HowToStep\", \"name\": \"Sort by Engagement Rate\", \"text\": \"Sort the results column so your strongest social media posts sit on top.\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-chatbots\",\n      \"name\": \"How to Use Sprinklr Chatbots\",\n      \"description\": \"Answer repetitive questions day and night without adding headcount\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Create a New Bot\", \"text\": \"Go to Care Console settings and click Create Bot.\", \"position\": 1}, {\"@type\": \"HowToStep\", \"name\": \"Build Your First Dialogue Tree\", \"text\": \"Add intents for your five most common customer service topics.\", \"position\": 2}, {\"@type\": \"HowToStep\", \"name\": \"Set the Handover Rule\", \"text\": \"Route anything the bot cannot answer straight to a live agent.\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-ticket-analysis\",\n      \"name\": \"How to Use Sprinklr Ticket Analysis\",\n      \"description\": \"Spot the issue driving your ticket volume before it becomes a crisis\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Open the Care Analytics Dashboard\", \"text\": \"Select Care from the module menu, then click Ticket Insights.\", \"position\": 1}, {\"@type\": \"HowToStep\", \"name\": \"Group Tickets by Intent\", \"text\": \"Switch the grouping dropdown from channel to detected intent.\", \"position\": 2}, {\"@type\": \"HowToStep\", \"name\": \"Drill Into the Largest Cluster\", \"text\": \"Click any bar to read the raw tickets behind the number.\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-content-management\",\n      \"name\": \"How to Use Sprinklr Content Management\",\n      \"description\": \"Plan, approve, and publish across every channel from one calendar\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Open the Publishing Calendar\", \"text\": \"Click Publishing in the module launcher, then select Calendar view.\", \"position\": 1}, {\"@type\": \"HowToStep\", \"name\": \"Create a Post and Attach Assets\", \"text\": \"Click any empty date, write your copy, and pull images from the asset library.\", \"position\": 2}, {\"@type\": \"HowToStep\", \"name\": \"Send It Through Approval\", \"text\": \"Assign a reviewer so nothing publishes without a second pair of eyes.\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-unified-agent-console\",\n      \"name\": \"How to Use Sprinklr Unified Agent Console\",\n      \"description\": \"Work every channel from one screen instead of six browser tabs\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Open the Care Console\", \"text\": \"Select Care, then click Agent Console to load your live queue.\", \"position\": 1}, {\"@type\": \"HowToStep\", \"name\": \"Configure Your Queue Filters\", \"text\": \"Filter by priority and channel so urgent cases surface first.\", \"position\": 2}, {\"@type\": \"HowToStep\", \"name\": \"Reply Using Saved Responses\", \"text\": \"Type a slash command to pull an approved reply into the message box.\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-live-chat-support-software\",\n      \"name\": \"How to Use Sprinklr Live Chat Support Software\",\n      \"description\": \"Catch buyers while they are still on your pricing page\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Generate the Widget Code\", \"text\": \"Open Live Chat settings and click Create Deployment.\", \"position\": 1}, {\"@type\": \"HowToStep\", \"name\": \"Add the Snippet to Your Site\", \"text\": \"Paste it before the closing body tag on every page you want covered.\", \"position\": 2}, {\"@type\": \"HowToStep\", \"name\": \"Set Routing and Office Hours\", \"text\": \"Send chats to the right team and show a contact form after hours.\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-conversational-ivr-software\",\n      \"name\": \"How to Use Sprinklr Conversational IVR Software\",\n      \"description\": \"Let callers say what they need instead of pressing numbers\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Connect Your Phone Number\", \"text\": \"Open Voice settings and link your existing number or buy a new one.\", \"position\": 1}, {\"@type\": \"HowToStep\", \"name\": \"Map Spoken Intents to Queues\", \"text\": \"Write the phrases callers actually use, then point each one at a queue.\", \"position\": 2}, {\"@type\": \"HowToStep\", \"name\": \"Record or Generate Your Prompts\", \"text\": \"Use a synthetic voice for testing, then swap in studio audio later.\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-conversational-ai-platform\",\n      \"name\": \"How to Use Sprinklr Conversational AI Platform\",\n      \"description\": \"Train one AI model that serves chat, voice, and social channels\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Open the AI Studio\", \"text\": \"Select AI Studio from the module launcher.\", \"position\": 1}, {\"@type\": \"HowToStep\", \"name\": \"Import Your Existing Transcripts\", \"text\": \"Upload past chat logs so the model learns your real customer language.\", \"position\": 2}, {\"@type\": \"HowToStep\", \"name\": \"Test and Publish the Model\", \"text\": \"Run the built-in test set, fix weak intents, then publish to your channels.\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-ai-powered-agent-assist\",\n      \"name\": \"How to Use Sprinklr AI-powered Agent Assist\",\n      \"description\": \"Give agents suggested replies while the customer is still typing\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Enable Assist for Your Team\", \"text\": \"Open Care settings and toggle Agent Assist on for the chosen queues.\", \"position\": 1}, {\"@type\": \"HowToStep\", \"name\": \"Connect Your Knowledge Base\", \"text\": \"Point Assist at your help articles so it can quote approved answers.\", \"position\": 2}, {\"@type\": \"HowToStep\", \"name\": \"Coach Agents on Editing Suggestions\", \"text\": \"Tell agents to adjust tone before sending. Raw suggestions read robotic.\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"SoftwareApplication\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#software\",\n      \"name\": \"Sprinklr\",\n      \"description\": \"Sprinklr is a unified customer experience management platform covering social media publishing, listening, live chat, voice, and ticketing for enterprise CX teams.\",\n      \"applicationCategory\": \"CRM\",\n      \"operatingSystem\": \"Web, iOS, Android\",\n      \"url\": \"https:\/\/fahimai.com\/get\/sprinklr-com\",\n      \"offers\": {\n        \"@type\": \"AggregateOffer\",\n        \"priceCurrency\": \"USD\",\n        \"lowPrice\": \"249\",\n        \"highPrice\": \"299\",\n        \"offerCount\": \"3\",\n        \"offers\": [\n          {\"@type\": \"Offer\", \"name\": \"Social Media Management Solution\", \"price\": \"249\", \"priceCurrency\": \"USD\", \"priceValidUntil\": \"2026-12-31\", \"availability\": \"https:\/\/schema.org\/InStock\"},\n          {\"@type\": \"Offer\", \"name\": \"SMM and Customer Service Solution\", \"price\": \"299\", \"priceCurrency\": \"USD\", \"priceValidUntil\": \"2026-12-31\", \"availability\": \"https:\/\/schema.org\/InStock\"},\n          {\"@type\": \"Offer\", \"name\": \"Custom Social Media Management Solution\", \"price\": \"0\", \"priceCurrency\": \"USD\", \"priceValidUntil\": \"2026-12-31\", \"availability\": \"https:\/\/schema.org\/InStock\"}\n        ]\n      },\n      \"aggregateRating\": {\n        \"@type\": \"AggregateRating\",\n        \"ratingValue\": \"4.4\",\n        \"reviewCount\": \"1\",\n        \"bestRating\": \"5\",\n        \"worstRating\": \"1\"\n      },\n      \"featureList\": \"Smart Content Analysis, Chatbots, Ticket Analysis, Content Management, Unified Agent Console, Live Chat Support Software, Conversational IVR Software, Conversational AI Platform, AI-powered Agent Assist\"\n    },\n    {\n      \"@type\": \"FAQPage\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#faq\",\n      \"mainEntity\": [\n        {\"@type\": \"Question\", \"name\": \"What exactly does Sprinklr do?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Sprinklr manages social media publishing, listening, live chat, voice, and ticketing from one platform. It is built for large CX teams handling high conversation volume across many channels.\"}},\n        {\"@type\": \"Question\", \"name\": \"Is Sprinklr free to use?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"No. Paid plans start at $249 for the Social Media Management Solution. A 30-day trial lets you test the platform before you sign any contract.\"}},\n        {\"@type\": \"Question\", \"name\": \"Is Sprinklr a social listening tool?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Yes, listening is one module among many. Sprinklr also handles publishing, customer service topics, chatbots, and voice support inside the same workspace.\"}},\n        {\"@type\": \"Question\", \"name\": \"What social platforms does Sprinklr support?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Sprinklr connects to major networks including Facebook, Instagram, LinkedIn, X, YouTube, TikTok, and Pinterest, plus review sites and messaging apps.\"}},\n        {\"@type\": \"Question\", \"name\": \"How much is a Sprinklr subscription?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Pricing runs $249 monthly for social media management and $299 for the combined support package. Larger brands negotiate custom pricing with sales.\"}}\n      ]\n    },\n    {\n      \"@type\": \"BreadcrumbList\",\n      \"itemListElement\": [\n        {\"@type\": \"ListItem\", \"position\": 1, \"name\": \"Home\", \"item\": \"https:\/\/fahimai.com\"},\n        {\"@type\": \"ListItem\", \"position\": 2, \"name\": \"CRM\", \"item\": \"https:\/\/www.fahimai.com\/category\/software\/crm\/sprinklr\"},\n        {\"@type\": \"ListItem\", \"position\": 3, \"name\": \"How to Use Sprinklr\"}\n      ]\n    }\n  ]\n}\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Quick Start This guide covers every Sprinklr feature: Time needed: 5 minutes per feature Also in this guide: Pro Tips | Common Mistakes | Troubleshooting | Pricing | Alternatives Why Trust This Guide I&#8217;ve run Sprinklr for eight months across social media publishing and a live support queue. Every screen in this tutorial comes from [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":97829,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[398],"tags":[932,1182],"class_list":["post-97826","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sprinklr","tag-autolink","tag-how-to"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.fahimai.com\/ko\/wp-json\/wp\/v2\/posts\/97826","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fahimai.com\/ko\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fahimai.com\/ko\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/ko\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/ko\/wp-json\/wp\/v2\/comments?post=97826"}],"version-history":[{"count":0,"href":"https:\/\/www.fahimai.com\/ko\/wp-json\/wp\/v2\/posts\/97826\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/ko\/wp-json\/wp\/v2\/media\/97829"}],"wp:attachment":[{"href":"https:\/\/www.fahimai.com\/ko\/wp-json\/wp\/v2\/media?parent=97826"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fahimai.com\/ko\/wp-json\/wp\/v2\/categories?post=97826"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fahimai.com\/ko\/wp-json\/wp\/v2\/tags?post=97826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}