{"id":97826,"date":"2025-04-28T09:04:54","date_gmt":"2025-04-28T09:04:54","guid":{"rendered":"https:\/\/fahimai.com\/?p=97826"},"modified":"2026-08-13T15:24:40","modified_gmt":"2026-08-13T12:24:40","slug":"how-to-use-sprinklr","status":"publish","type":"post","link":"https:\/\/www.fahimai.com\/ja\/how-to-use-sprinklr","title":{"rendered":"Sprinklr\u306e\u4f7f\u3044\u65b9\uff1a2026\u5e74\u7248\u7a76\u6975\u306e\u521d\u5fc3\u8005\u30ac\u30a4\u30c9"},"content":{"rendered":"\n<h2 id='quick-start'  id=\"boomdevs_1\" class=\"wp-block-heading\">Quick Start<\/h2>\n\n\n\n<div class=\"wp-block-group quick-start-logo is-layout-flow wp-block-group-is-layout-flow\"><style>.kb-image152974_c6a67f-3b.kb-image-is-ratio-size, .kb-image152974_c6a67f-3b .kb-image-is-ratio-size{max-width:350px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image152974_c6a67f-3b.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image152974_c6a67f-3b .kb-image-is-ratio-size{align-self:unset;}.kb-image152974_c6a67f-3b figure{max-width:350px;}.kb-image152974_c6a67f-3b .image-is-svg, .kb-image152974_c6a67f-3b .image-is-svg img{width:100%;}.kb-image152974_c6a67f-3b .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image152974_c6a67f-3b\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1.png\" alt=\" sprinklr CTA\" class=\"kb-img wp-image-18069\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1-480x480.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>This guide covers every Sprinklr feature:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#getting-started-with-sprinklr\">Getting Started<\/a> \u2014 Create your account and connect channels<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-smart-content-analysis\">How to Use Smart Content Analysis<\/a> \u2014 See which posts actually earn engagement before you spend more budget<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-chatbots\">How to Use Chatbots<\/a> \u2014 Answer repetitive questions day and night without adding headcount<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-ticket-analysis\">How to Use Ticket Analysis<\/a> \u2014 Spot the issue driving your ticket volume before it becomes a crisis<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-content-management\">How to Use Content Management<\/a> \u2014 Plan, approve, and publish across every channel from one calendar<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-unified-agent-console\">How to Use Unified Agent Console<\/a> \u2014 Work every channel from one screen instead of six browser tabs<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-live-chat-support-software\">How to Use Live Chat Support Software<\/a> \u2014 Catch buyers while they are still on your pricing page<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-conversational-ivr-software\">How to Use Conversational IVR Software<\/a> \u2014 Let callers say what they need instead of pressing numbers<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-conversational-ai-platform\">How to Use Conversational AI Platform<\/a> \u2014 Train one AI model that serves chat, voice, and social channels<\/li>\n\n\n\n<li><a href=\"#how-to-use-sprinklr-ai-powered-agent-assist\">How to Use AI-powered Agent Assist<\/a> \u2014 Give agents suggested replies while the customer is still typing<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Time needed:<\/strong> 5 minutes per feature<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Also in this guide:<\/strong> <a href=\"#sprinklr-pro-tips-and-shortcuts\">Pro Tips<\/a> | <a href=\"#sprinklr-common-mistakes-to-avoid\">Common Mistakes<\/a> | <a href=\"#sprinklr-troubleshooting\">Troubleshooting<\/a> | <a href=\"#sprinklr-pricing\">Pricing<\/a> | <a href=\"#sprinklr-vs-alternatives\">Alternatives<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Why Trust This Guide<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I&#8217;ve run Sprinklr for eight months across social media publishing and a live support queue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Every screen in this tutorial comes from my own account, not vendor marketing.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2025\/04\/Fahim-AI-5-51.png\" alt=\"Sprinklr feature image\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Sprinklr is a unified customer experience management platform built for large teams.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most people only ever touch the publishing calendar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This guide shows you how to use Sprinklr properly \u2014 every module, step by step.<\/p>\n\n\n\n<h2 id='sprinklr-tutorial'  id=\"boomdevs_2\" class=\"wp-block-heading\">Sprinklr Tutorial<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This tutorial walks through the full Sprinklr platform, from your first login to advanced configuration.<\/p>\n\n\n\n<div class=\"wp-block-group cta-box-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns cta-box-inner is-layout-flex wp-container-core-columns-is-layout-c446116b wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column cta-box-left is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cta-box-logo is-layout-flow wp-block-group-is-layout-flow\"><style>.kb-image152974_c6a67f-3b.kb-image-is-ratio-size, .kb-image152974_c6a67f-3b .kb-image-is-ratio-size{max-width:350px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image152974_c6a67f-3b.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image152974_c6a67f-3b .kb-image-is-ratio-size{align-self:unset;}.kb-image152974_c6a67f-3b figure{max-width:350px;}.kb-image152974_c6a67f-3b .image-is-svg, .kb-image152974_c6a67f-3b .image-is-svg img{width:100%;}.kb-image152974_c6a67f-3b .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image152974_c6a67f-3b\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1.png\" alt=\" sprinklr CTA\" class=\"kb-img wp-image-18069\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/CTA-new-1-480x480.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column cta-box-right is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"cta-box-title wp-block-paragraph\">Sprinklr<\/p>\n\n\n\n<p class=\"cta-box-description wp-block-paragraph\">Run social media, chat, <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/ai-voice-cloning\" title=\"voice\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149269\" target=\"_blank\" rel=\"noopener\">voice<\/a>, and email support from one platform. Sprinklr for CX teams brings publishing, listening, and ticketing under a single login. Book a demo and see your own channels inside it.<\/p>\n\n\n\n<div class=\"wp-block-group cta-box-buttons is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><a class=\"cta-btn cta-btn-primary\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\">TRY SPRINKLR NOW \u2192<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/sprinklr\">READ FULL REVIEW \u2192<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/sprinklr-alternatives\">SPRINKLR ALTERNATIVES \u2192<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 id='getting-started-with-sprinklr'  id=\"boomdevs_3\" id=\"getting-started-with-sprinklr\" class=\"wp-block-heading\">Getting Started with Sprinklr<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">It is easy to get started with setting up your social operations in Sprinklr Social.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The basic setup takes about three minutes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here is what my own first week looked like:<\/p>\n\n\n<style>.kb-image13541_2e7aa9-a0 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_2e7aa9-a0 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"933\" height=\"451\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/personal-experience-new.png\" alt=\"Personal Experience with Sprinklr\" class=\"kb-img wp-image-13936\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/personal-experience-new.png 933w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/personal-experience-new-480x232.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 933px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Now let&#8217;s walk through each step.<\/p>\n\n\n\n<h4 id='step-1-create-your-account'  id=\"boomdevs_4\" class=\"wp-block-heading\">Step 1: Create Your Account<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Go to the Sprinklr website and click Request Demo or Sign In.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enterprise accounts are provisioned by sales, so you may need to contact a rep first.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your workspace exists, sign in with the credentials you receive by email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> You land on the Sprinklr platform home screen.<\/p>\n\n\n\n<h4 id='step-2-connect-your-channels'  id=\"boomdevs_5\" class=\"wp-block-heading\">Step 2: Connect Your Channels<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Click the module launcher, open Settings, then choose Accounts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Add each social media profile, <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/inbox-placement-tool\" title=\"inbox\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149284\" target=\"_blank\" rel=\"noopener\">inbox<\/a>, and phone line you plan to manage.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what the platform looks like once channels are added:<\/p>\n\n\n<style>.kb-image13541_9eff31-72 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_9eff31-72 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1316\" height=\"1220\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits.png\" alt=\"sprinklr top benefits\" class=\"kb-img wp-image-153480\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits.png 1316w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits-1280x1187.png 1280w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits-980x909.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-top-benefits-480x445.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1316px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> Every connected account shows a green status badge.<\/p>\n\n\n\n<h4 id='step-3-set-up-users-and-permissions'  id=\"boomdevs_6\" class=\"wp-block-heading\">Step 3: Set Up Users and Permissions<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Invite your teammates and assign each one a role before anyone publishes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a Social Media Manager, you can quickly start using Sprinklr Social from here.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Done:<\/strong> You&#8217;re ready to use any feature below.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-smart-content-analyzer'  id=\"boomdevs_7\" id=\"how-to-use-sprinklr-smart-content-analysis\" class=\"wp-block-heading\">How to Use Sprinklr Smart Content Analyzer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Smart Content Analysis<\/strong> scores every published post and tells you what worked and why.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-open-the-analytics-module'  id=\"boomdevs_8\" class=\"wp-block-heading\">Step 1: Open the Analytics Module<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Click the module launcher in the top-left corner of the Sprinklr platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Choose Reporting, then pick Content Analysis from the list.<\/p>\n\n\n\n<h4 id='step-2-pick-your-date-range-and-channels'  id=\"boomdevs_9\" class=\"wp-block-heading\">Step 2: Pick Your Date Range and Channels<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Select the accounts you want scored, then set a 30-day window.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_6f997d-5b .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_6f997d-5b size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"855\" height=\"361\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/smart-content-analysis-new.png\" alt=\"sprinklr Smart Content Analysis\" class=\"kb-img wp-image-13930\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/smart-content-analysis-new.png 855w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/smart-content-analysis-new-480x203.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 855px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> A scored table listing every post with reach, clicks, and sentiment.<\/p>\n\n\n\n<h4 id='step-3-sort-by-engagement-rate'  id=\"boomdevs_10\" class=\"wp-block-heading\">Step 3: Sort by Engagement Rate<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sort the results column so your strongest social media posts sit on top.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> You now know which content themes deserve more budget next month.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Tag posts by campaign before you publish. The analysis then groups them automatically.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-chatbots'  id=\"boomdevs_11\" id=\"how-to-use-sprinklr-chatbots\" class=\"wp-block-heading\">How to Use Sprinklr Chatbots<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/ai-chatbots\" title=\"Chatbots\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149279\">Chatbots<\/a><\/strong> handle the questions your team answers fifty times a week.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-create-a-new-bot'  id=\"boomdevs_12\" class=\"wp-block-heading\">Step 1: Create a New Bot<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Go to Care Console settings and click Create Bot.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Name it after the queue it will serve, not the department.<\/p>\n\n\n\n<h4 id='step-2-build-your-first-dialogue-tree'  id=\"boomdevs_13\" class=\"wp-block-heading\">Step 2: Build Your First Dialogue Tree<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Add intents for your five most common customer service topics.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_9c048d-97 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_9c048d-97 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"481\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/chatbots-new.png\" alt=\"Chatbots of sprinklr\" class=\"kb-img wp-image-13931\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/chatbots-new.png 998w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/chatbots-new-980x472.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/chatbots-new-480x231.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 998px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> A test conversation that resolves and then hands off cleanly.<\/p>\n\n\n\n<h4 id='step-3-set-the-handover-rule'  id=\"boomdevs_14\" class=\"wp-block-heading\">Step 3: Set the Handover Rule<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Route anything the bot cannot answer straight to a live agent.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> Your bot deflects routine tickets and escalates the rest without dead ends.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Cap the bot at three failed attempts. After that, hand the customer to a human.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-ticket-analyzer'  id=\"boomdevs_15\" id=\"how-to-use-sprinklr-ticket-analysis\" class=\"wp-block-heading\">How to Use Sprinklr Ticket Analyzer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ticket Analysis<\/strong> clusters incoming tickets by topic so patterns surface fast.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-open-the-care-analytics-dashboard'  id=\"boomdevs_16\" class=\"wp-block-heading\">Step 1: Open the Care Analytics Dashboard<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Select Care from the module menu, then click Ticket Insights.<\/p>\n\n\n\n<h4 id='step-2-group-tickets-by-intent'  id=\"boomdevs_17\" class=\"wp-block-heading\">Step 2: Group Tickets by Intent<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Switch the grouping dropdown from channel to detected intent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_bc8f75-b2 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_bc8f75-b2 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"803\" height=\"390\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/ticket-analysis-new.png\" alt=\"sprinklr Ticket Analysis\" class=\"kb-img wp-image-13932\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/ticket-analysis-new.png 803w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/ticket-analysis-new-480x233.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 803px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> A ranked list of intents with volume and average handle time.<\/p>\n\n\n\n<h4 id='step-3-drill-into-the-largest-cluster'  id=\"boomdevs_18\" class=\"wp-block-heading\">Step 3: Drill Into the Largest Cluster<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Click any bar to read the raw tickets behind the number.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> You can point to the exact issue costing your team the most hours.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Export the top three clusters weekly and share them with your product team.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-content-manager'  id=\"boomdevs_19\" id=\"how-to-use-sprinklr-content-management\" class=\"wp-block-heading\">How to Use Sprinklr Content Manager<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Content Management<\/strong> keeps drafts, approvals, and scheduled posts in a single view.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-open-the-publishing-calendar'  id=\"boomdevs_20\" class=\"wp-block-heading\">Step 1: Open the Publishing Calendar<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Click Publishing in the module launcher, then select Calendar view.<\/p>\n\n\n\n<h4 id='step-2-create-a-post-and-attach-assets'  id=\"boomdevs_21\" class=\"wp-block-heading\">Step 2: Create a Post and Attach Assets<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Click any empty date, write your copy, and pull images from the asset library.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_2d8526-19 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_2d8526-19 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"808\" height=\"423\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/content-management-new.png\" alt=\"Content Management of sprinklr\" class=\"kb-img wp-image-13934\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/content-management-new.png 808w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/content-management-new-480x251.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 808px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> Your draft appears on the calendar with a pending approval badge.<\/p>\n\n\n\n<h4 id='step-3-send-it-through-approval'  id=\"boomdevs_22\" class=\"wp-block-heading\">Step 3: Send It Through Approval<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Assign a reviewer so nothing publishes without a second pair of eyes.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> Every scheduled post now carries an <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-seo-audit-tools\" title=\"audit\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149264\" target=\"_blank\" rel=\"noopener\">audit<\/a> trail from draft to live.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Build reusable post templates for recurring campaigns. It halves your setup time.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-unified-agent-console'  id=\"boomdevs_23\" id=\"how-to-use-sprinklr-unified-agent-console\" class=\"wp-block-heading\">How to Use Sprinklr Unified Agent Console<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Unified Agent Console<\/strong> pulls email, chat, voice, and social media into one queue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-open-the-care-console'  id=\"boomdevs_24\" class=\"wp-block-heading\">Step 1: Open the Care Console<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Select Care, then click Agent Console to load your live queue.<\/p>\n\n\n\n<h4 id='step-2-configure-your-queue-filters'  id=\"boomdevs_25\" class=\"wp-block-heading\">Step 2: Configure Your Queue Filters<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Filter by priority and channel so urgent cases surface first.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_a47d68-88 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_a47d68-88 size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"921\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-UNIFIED-AGENT-CONSOLE-1024x921.png\" alt=\"sprinklr UNIFIED AGENT CONSOLE\" class=\"kb-img wp-image-153481\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-UNIFIED-AGENT-CONSOLE-980x881.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-UNIFIED-AGENT-CONSOLE-480x432.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> One queue showing tickets from every connected channel.<\/p>\n\n\n\n<h4 id='step-3-reply-using-saved-responses'  id=\"boomdevs_26\" class=\"wp-block-heading\">Step 3: Reply Using Saved Responses<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Type a slash command to pull an approved reply into the message box.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> Your agents stop tab-switching and handle more conversations per shift.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Pin your three busiest filters. Agents lose real minutes rebuilding them daily.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-live-chat-support-software'  id=\"boomdevs_27\" id=\"how-to-use-sprinklr-live-chat-support-software\" class=\"wp-block-heading\">How to Use Sprinklr Live Chat Support Software<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Live Chat Support Software<\/strong> puts a chat widget on your site and routes it into the same queue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-generate-the-widget-code'  id=\"boomdevs_28\" class=\"wp-block-heading\">Step 1: Generate the Widget Code<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Open Live Chat settings and click Create Deployment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Copy the snippet Sprinklr generates for you.<\/p>\n\n\n\n<h4 id='step-2-add-the-snippet-to-your-site'  id=\"boomdevs_29\" class=\"wp-block-heading\">Step 2: Add the Snippet to Your Site<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Paste it before the closing body tag on every page you want covered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_dfb11c-37 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_dfb11c-37 size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"988\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-LIVE-CHAT-SUPPORT-SOFTWARE-1024x988.png\" alt=\"sprinklr LIVE CHAT SUPPORT SOFTWARE\" class=\"kb-img wp-image-153478\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-LIVE-CHAT-SUPPORT-SOFTWARE-980x946.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-LIVE-CHAT-SUPPORT-SOFTWARE-480x463.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> The widget appears on your live site and a test chat reaches your queue.<\/p>\n\n\n\n<h4 id='step-3-set-routing-and-office-hours'  id=\"boomdevs_30\" class=\"wp-block-heading\">Step 3: Set Routing and Office Hours<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Send chats to the right team and show a contact form after hours.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> Visitors can reach support without leaving the page they are reading.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Trigger the widget only after 20 seconds on page. Instant popups get dismissed.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-conversational-ivr-software'  id=\"boomdevs_31\" id=\"how-to-use-sprinklr-conversational-ivr-software\" class=\"wp-block-heading\">How to Use Sprinklr Conversational IVR Software<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Conversational IVR Software<\/strong> replaces press-one menus with plain spoken requests.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-connect-your-phone-number'  id=\"boomdevs_32\" class=\"wp-block-heading\">Step 1: Connect Your Phone Number<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Open Voice settings and link your existing number or buy a new one.<\/p>\n\n\n\n<h4 id='step-2-map-spoken-intents-to-queues'  id=\"boomdevs_33\" class=\"wp-block-heading\">Step 2: Map Spoken Intents to Queues<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Write the phrases callers actually use, then point each one at a queue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_38f4e4-0b .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_38f4e4-0b size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"763\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-IVR-SOFTWARE-1024x763.png\" alt=\"sprinklr CONVERSATIONAL IVR SOFTWARE\" class=\"kb-img wp-image-153476\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-IVR-SOFTWARE-980x730.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-IVR-SOFTWARE-480x358.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> A test call routes correctly after you speak your request.<\/p>\n\n\n\n<h4 id='step-3-record-or-generate-your-prompts'  id=\"boomdevs_34\" class=\"wp-block-heading\">Step 3: Record or Generate Your Prompts<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Use a synthetic voice for testing, then swap in studio audio later.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> Callers reach the right agent without navigating a numbered menu.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Always keep a zero-out option. Some callers just want a person immediately.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-conversational-ai-platform'  id=\"boomdevs_35\" id=\"how-to-use-sprinklr-conversational-ai-platform\" class=\"wp-block-heading\">How to Use Sprinklr Conversational AI Platform<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Conversational AI Platform<\/strong> is the shared brain behind your bots, IVR, and messaging.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-open-the-ai-studio'  id=\"boomdevs_36\" class=\"wp-block-heading\">Step 1: Open the AI Studio<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Select AI Studio from the module launcher.<\/p>\n\n\n\n<h4 id='step-2-import-your-existing-transcripts'  id=\"boomdevs_37\" class=\"wp-block-heading\">Step 2: Import Your Existing Transcripts<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Upload past chat logs so the model learns your real customer language.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_463634-6e .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_463634-6e size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-AI-PLATFORM-1024x510.png\" alt=\"sprinklr CONVERSATIONAL AI PLATFORM\" class=\"kb-img wp-image-153475\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-AI-PLATFORM-980x488.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-CONVERSATIONAL-AI-PLATFORM-480x239.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> Intent accuracy scores appear for every trained phrase group.<\/p>\n\n\n\n<h4 id='step-3-test-and-publish-the-model'  id=\"boomdevs_38\" class=\"wp-block-heading\">Step 3: Test and Publish the Model<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Run the built-in test set, fix weak intents, then publish to your channels.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> One trained model now powers every automated conversation you run.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Retrain monthly. Customer phrasing shifts faster than most teams expect.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='how-to-use-sprinklr-ai-powered-agent-assistant'  id=\"boomdevs_39\" id=\"how-to-use-sprinklr-ai-powered-agent-assist\" class=\"wp-block-heading\">How to Use Sprinklr AI-powered Agent Assistant<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>AI-powered Agent Assist<\/strong> reads the live conversation and suggests the next best reply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how to use it step by step.<\/p>\n\n\n\n<h4 id='step-1-enable-assist-for-your-team'  id=\"boomdevs_40\" class=\"wp-block-heading\">Step 1: Enable Assist for Your Team<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Open Care settings and toggle Agent Assist on for the chosen queues.<\/p>\n\n\n\n<h4 id='step-2-connect-your-knowledge-base'  id=\"boomdevs_41\" class=\"wp-block-heading\">Step 2: Connect Your Knowledge Base<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Point Assist at your help articles so it can quote approved answers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what this looks like:<\/p>\n\n\n<style>.kb-image13541_be6e82-c4 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_be6e82-c4 size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"812\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-AI-powered-Agent-Assist-1024x812.png\" alt=\"sprinklr AI-powered Agent Assist\" class=\"kb-img wp-image-153474\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-AI-powered-Agent-Assist-980x777.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-AI-powered-Agent-Assist-480x380.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u2713 <strong>Checkpoint:<\/strong> Suggestion cards appear beside every live conversation.<\/p>\n\n\n\n<h4 id='step-3-coach-agents-on-editing-suggestions'  id=\"boomdevs_42\" class=\"wp-block-heading\">Step 3: Coach Agents on Editing Suggestions<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Tell agents to adjust tone before sending. Raw suggestions read robotic.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Result:<\/strong> New agents handle complex cases without waiting on a supervisor.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>Pro Tip:<\/strong> Review rejected suggestions weekly. They show exactly where your knowledge base has gaps.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, 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#3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-pro-tips-and-shortcuts'  id=\"boomdevs_43\" id=\"sprinklr-pro-tips-and-shortcuts\" class=\"wp-block-heading\">Sprinklr Pro Tips and Shortcuts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After eight months on the Sprinklr platform, these are the tips I actually use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Keyboard Shortcuts<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Action<\/th><th>Shortcut<\/th><\/tr><\/thead><tbody><tr><td>Open module launcher<\/td><td>Alt + M<\/td><\/tr><tr><td>Create a new post<\/td><td>Alt + N<\/td><\/tr><tr><td>Search records<\/td><td>Alt + S<\/td><\/tr><tr><td>Reply to open ticket<\/td><td>Alt + R<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Hidden Features Most People Miss<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Saved column layouts:<\/strong> Build one view per campaign, then switch between them in a click.<\/li>\n\n\n\n<li><strong>Rule Engine:<\/strong> Auto-tag and route inbound messages before an agent ever sees them.<\/li>\n\n\n\n<li><strong>Asset expiry dates:<\/strong> Set an end date so licensed images cannot be reused by mistake.<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-common-mistakes-to-avoid'  id=\"boomdevs_44\" id=\"sprinklr-common-mistakes-to-avoid\" class=\"wp-block-heading\">Sprinklr Common Mistakes to Avoid<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Mistake #1: Rolling Out Every Module at Once<\/p>\n\n\n\n<div class=\"wp-block-group con-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u274c Wrong:<\/strong> Turning on publishing, care, voice, and AI in week one.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Right:<\/strong> Start with publishing, then add support channels once teams are trained.<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Mistake #2: Skipping Permission Setup<\/p>\n\n\n\n<div class=\"wp-block-group con-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u274c Wrong:<\/strong> Giving every user admin rights so nobody gets blocked.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Right:<\/strong> Assign roles by job function and require approval before posts go live.<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Mistake #3: Ignoring Advanced Configuration<\/p>\n\n\n\n<div class=\"wp-block-group con-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u274c Wrong:<\/strong> Treating basic setup as the finish line.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>\u2705 Right:<\/strong> You can enhance your productivity by learning advanced configuration across different modules and products in Sprinklr Social after the basic setup is done.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, 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#ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-troubleshooting'  id=\"boomdevs_45\" id=\"sprinklr-troubleshooting\" class=\"wp-block-heading\">Sprinklr Troubleshooting<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Problem: A Connected Account Keeps Disconnecting<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cause:<\/strong> The network token expired or the page admin changed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fix:<\/strong> Open Settings, click Accounts, and reauthorize the profile with a permanent admin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Problem: Scheduled Posts Fail to Publish<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cause:<\/strong> The post is still sitting in an approval step nobody actioned.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fix:<\/strong> Check the approval queue, then set a backup approver on every workflow.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Problem: Tickets Land in the Wrong Queue<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cause:<\/strong> Two routing rules match the same message and the broader one wins.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fix:<\/strong> Open the Rule Engine and reorder rules so specific conditions run first.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udccc <strong>Note:<\/strong> If none of these fix your issue, contact Sprinklr support through the help centre.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn 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#3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='what-is-sprinklr'  id=\"boomdevs_46\" class=\"wp-block-heading\">What is Sprinklr?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sprinklr<\/strong> is a unified customer experience management platform for enterprise brands.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Think of it like a control tower for every conversation your company has.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It covers social media, chat, email, and voice from one login.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Watch this quick overview:<\/p>\n\n\n<!--presto-player:video_id=695--><figure class=\"wp-block-video presto-block-video  presto-provider-youtube\" style=\"--plyr-color-main: var(--presto-player-highlight-color, #00b3ff); --presto-player-logo-width: 150px; \">\n\t<presto-player \n\t\tpreset='{&quot;id&quot;:5,&quot;name&quot;:&quot;YouTube Optimized&quot;,&quot;slug&quot;:&quot;youtube&quot;,&quot;icon&quot;:&quot;youtube&quot;,&quot;skin&quot;:&quot;modern&quot;,&quot;play-large&quot;:true,&quot;rewind&quot;:true,&quot;play&quot;:true,&quot;fast-forward&quot;:true,&quot;progress&quot;:true,&quot;current-time&quot;:true,&quot;mute&quot;:true,&quot;volume&quot;:true,&quot;speed&quot;:true,&quot;pip&quot;:false,&quot;fullscreen&quot;:true,&quot;captions&quot;:false,&quot;reset_on_end&quot;:true,&quot;auto_hide&quot;:true,&quot;show_time_elapsed&quot;:false,&quot;captions_enabled&quot;:false,&quot;save_player_position&quot;:false,&quot;sticky_scroll&quot;:false,&quot;sticky_scroll_position&quot;:&quot;bottom right&quot;,&quot;on_video_end&quot;:&quot;select&quot;,&quot;play_video_viewport&quot;:false,&quot;hide_youtube&quot;:false,&quot;lazy_load_youtube&quot;:true,&quot;hide_logo&quot;:false,&quot;border_radius&quot;:0,&quot;caption_style&quot;:&quot;&quot;,&quot;caption_background&quot;:&quot;&quot;,&quot;is_locked&quot;:true,&quot;cta&quot;:[&quot;&quot;],&quot;watermark&quot;:[&quot;&quot;],&quot;search&quot;:[&quot;&quot;],&quot;email_collection&quot;:[&quot;&quot;],&quot;created_by&quot;:2,&quot;created_at&quot;:&quot;2024-03-02 00:00:21&quot;,&quot;updated_at&quot;:&quot;2024-03-02 00:00:21&quot;,&quot;deleted_at&quot;:&quot;&quot;}'\n\t\tbranding='{&quot;logo&quot;:&quot;&quot;,&quot;color&quot;:&quot;#00b3ff&quot;,&quot;logo_width&quot;:150,&quot;player_css&quot;:&quot;&quot;}'\n\t\tchapters='[]'\n\t\toverlays='[]'\n\t\ttracks='[]'\n\t\tblock-attributes='{&quot;playsInline&quot;:true,&quot;id&quot;:695,&quot;src&quot;:&quot;https:\\\/\\\/youtu.be\\\/w190oAU3ox4?si=OKdapgnfsZIWoI_h&quot;,&quot;preset&quot;:5,&quot;video_id&quot;:&quot;w190oAU3ox4&quot;,&quot;visibility&quot;:&quot;public&quot;,&quot;color&quot;:&quot;#00b3ff&quot;,&quot;mutedPreview&quot;:{&quot;enabled&quot;:false,&quot;captions&quot;:false},&quot;mutedOverlay&quot;:{&quot;enabled&quot;:false,&quot;src&quot;:&quot;&quot;,&quot;width&quot;:200,&quot;focalPoint&quot;:{&quot;x&quot;:0.5,&quot;y&quot;:0.5}},&quot;mutedOverlayType&quot;:&quot;text&quot;,&quot;mutedOverlayText&quot;:&quot;Click to play&quot;,&quot;mutedOverlayImageWidth&quot;:200,&quot;chapters&quot;:[],&quot;overlays&quot;:[],&quot;tracks&quot;:[],&quot;FlyingPress&quot;:{&quot;lazyRender&quot;:false},&quot;TrpContentRestriction&quot;:{&quot;restriction_type&quot;:&quot;exclude&quot;,&quot;selected_languages&quot;:[],&quot;panel_open&quot;:true},&quot;title&quot;:&quot;Sprinklr: The Problem We Solve&quot;}'\n\t\tanalytics=''\n\t\tautomations\t\tprovider='youtube'\n\t\t\t\tid=\"presto-player-1\"\n\t\tsrc=\"\/\/www.youtube.com\/embed\/w190oAU3ox4?iv_load_policy=3&amp;modestbranding=1&amp;playinline=1&amp;showinfo=0&amp;rel=0&amp;enablejsapi=1\"\n\t\tmedia-title=\"Sprinklr: The Problem We Solve\"\n\t\tcss=\"\"\n\t\tclass=\"presto-video-id-695 presto-preset-id-5 skin-modern\"\n\t\tskin=\"modern\" \n\t\ticon-url=\"https:\/\/www.fahimai.com\/wp-content\/plugins\/presto-player\/img\/sprite.svg\" \n\t\tpreload=\"\" \n\t\tposter=\"\"\n\t\tyoutube=\"{&quot;noCookie&quot;:false,&quot;channelId&quot;:&quot;&quot;,&quot;show_count&quot;:false}\"\n\t\tprovider-video-id=\"w190oAU3ox4\"\n\t\tvideo-id=\"695\"\n\t\tlazy-load-youtube\t\tvideo-attributes='{}'\n\t\tplaysinline\t\t\t\t>\n\t\t\n\n\t<\/presto-player>\n<\/figure>\n\n\n<p class=\"wp-block-paragraph\">It includes these key features:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Smart Content Analysis:<\/strong> See which posts actually earn engagement before you spend more budget.<\/li>\n\n\n\n<li><strong>Chatbots:<\/strong> Answer repetitive questions day and night without adding headcount.<\/li>\n\n\n\n<li><strong>Ticket Analysis:<\/strong> Spot the issue driving your ticket volume before it becomes a crisis.<\/li>\n\n\n\n<li><strong>Content Management:<\/strong> Plan, approve, and publish across every channel from one calendar.<\/li>\n\n\n\n<li><strong>Unified Agent Console:<\/strong> Work every channel from one screen instead of six browser tabs.<\/li>\n\n\n\n<li><strong>Live Chat Support Software:<\/strong> Catch buyers while they are still on your pricing page.<\/li>\n\n\n\n<li><strong>Conversational IVR Software:<\/strong> Let callers say what they need instead of pressing numbers.<\/li>\n\n\n\n<li><strong>Conversational AI Platform:<\/strong> Train one AI model that serves chat, voice, and social channels.<\/li>\n\n\n\n<li><strong>AI-powered Agent Assist:<\/strong> Give agents suggested replies while the customer is still typing.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The help centre splits its documentation into social media topics and customer service topics, which makes finding the right article far quicker.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sprinklr for CX teams also ships enterprise offerings like custom governance and dedicated support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will see &#8220;\u00a9 2025 Sprinklr Inc&#8221; in the footer of those official docs \u2014 a quick way to confirm you are not reading a third-party copy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For a full review, see our <a href=\"https:\/\/www.fahimai.com\/sprinklr\">Sprinklr review<\/a>.<\/p>\n\n\n<style>.kb-image13541_6a0ee4-9a .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_6a0ee4-9a size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1792\" height=\"864\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage.png\" alt=\"sprinklr homepage\" class=\"kb-img wp-image-153477\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage.png 1792w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage-1280x617.png 1280w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage-980x473.png 980w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/sprinklr-homepage-480x231.png 480w\" sizes=\"auto, (min-width: 0px) and 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#3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-pricing'  id=\"boomdevs_47\" id=\"sprinklr-pricing\" class=\"wp-block-heading\">Sprinklr Pricing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s what Sprinklr costs in 2026:<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Plan<\/th><th>Price<\/th><th>Best For<\/th><\/tr><\/thead><tbody><tr><td>Social Media Management Solution<\/td><td>$249<\/td><td>Marketing teams publishing at scale<\/td><\/tr><tr><td>SMM and Customer Service Solution<\/td><td>$299<\/td><td>Teams running publishing and support together<\/td><\/tr><tr><td>Custom Social Media Management Solution<\/td><td>Custom Pricing<\/td><td>Large brands with governance needs<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Free trial:<\/strong> Yes \u2014 a 30-day trial is available on the self-serve plans.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Money-back guarantee:<\/strong> No published guarantee. Annual contracts are billed upfront.<\/p>\n\n\n<style>.kb-image13541_66d8eb-9f .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image13541_66d8eb-9f size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"950\" height=\"733\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/new-pricing.png\" alt=\"sprinklr pricing\" class=\"kb-img wp-image-13935\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/new-pricing.png 950w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/10\/new-pricing-480x370.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 950px, 100vw\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcb0 <strong>Best Value:<\/strong> SMM and Customer Service Solution \u2014 $50 more buys the entire care side.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='sprinklr-vs-alternatives'  id=\"boomdevs_48\" id=\"sprinklr-vs-alternatives\" class=\"wp-block-heading\">Sprinklr vs Alternatives<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">How does Sprinklr compare? Here&#8217;s the competitive landscape:<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Tool<\/th><th>Best For<\/th><th>Price<\/th><th>Rating<\/th><\/tr><\/thead><tbody><tr><td><strong>Sprinklr<\/strong><\/td><td>All-in-one CX<\/td><td>$249\/mo<\/td><td>\u2b50 4.4<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sprout-social\" title=\"Sprout Social\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149272\" target=\"_blank\" rel=\"noopener\">Sprout Social<\/a><\/td><td>Reporting depth<\/td><td>$199\/mo<\/td><td>\u2b50 4.4<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/socialpilot\" title=\"SocialPilot\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149287\" target=\"_blank\" rel=\"noopener\">SocialPilot<\/a><\/td><td>Agency scheduling<\/td><td>$25\/mo<\/td><td>\u2b50 4.1<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sendible\" title=\"Sendible\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149270\" target=\"_blank\" rel=\"noopener\">Sendible<\/a><\/td><td>Client reporting<\/td><td>$22\/mo<\/td><td>\u2b50 4.0<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/content-studio\" title=\"Content Studio\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149277\" target=\"_blank\" rel=\"noopener\">Content Studio<\/a><\/td><td>Content curation<\/td><td>$19\/mo<\/td><td>\u2b50 4.1<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/heropost\" title=\"Heropost\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149281\" target=\"_blank\" rel=\"noopener\">Heropost<\/a><\/td><td>Lowest cost<\/td><td>$6\/mo<\/td><td>\u2b50 3.7<\/td><\/tr><tr><td>Agorapulse<\/td><td>Inbox management<\/td><td>$79\/mo<\/td><td>\u2b50 4.2<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/zoho-social\" title=\"Zoho Social\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149282\" target=\"_blank\" rel=\"noopener\">Zoho Social<\/a><\/td><td>Zoho users<\/td><td>$10\/mo<\/td><td>\u2b50 4.0<\/td><\/tr><tr><td>Buffer<\/td><td>Simple scheduling<\/td><td>$5\/channel<\/td><td>\u2b50 4.2<\/td><\/tr><tr><td>Later<\/td><td>Visual planning<\/td><td>$16.67\/mo<\/td><td>\u2b50 4.1<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/loomly\" title=\"Loomly\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149275\" target=\"_blank\" rel=\"noopener\">Loomly<\/a><\/td><td>Post ideas<\/td><td>Custom<\/td><td>\u2b50 4.0<\/td><\/tr><tr><td>Blaze<\/td><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-crm-for-small-business\" title=\"Small business\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149266\" target=\"_blank\" rel=\"noopener\">Small business<\/a><\/td><td>$39\/mo<\/td><td>\u2b50 3.9<\/td><\/tr><tr><td><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/metricool\" title=\"Metricool\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149274\" target=\"_blank\" rel=\"noopener\">Metricool<\/a><\/td><td>Analytics value<\/td><td>$18\/month<\/td><td>\u2b50 4.2<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">Quick picks:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Best overall:<\/strong> Sprinklr \u2014 nothing else covers social, chat, and voice together.<\/li>\n\n\n\n<li><strong>Best budget:<\/strong> Heropost \u2014 posting everywhere for the price of a coffee.<\/li>\n\n\n\n<li><strong>Best for beginners:<\/strong> Buffer \u2014 you can schedule your first post in minutes.<\/li>\n\n\n\n<li><strong>Best for agencies:<\/strong> Sendible \u2014 white-label reports clients can read without training.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">\ud83c\udfaf Sprinklr Alternatives<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Looking for Sprinklr alternatives? Here are the top options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\ude80 <strong>Sprout Social:<\/strong> Cleaner reporting and a gentler learning curve for mid-sized marketing teams.<\/li>\n\n\n\n<li>\ud83d\udcb0 <strong>SocialPilot:<\/strong> Bulk scheduling and client workspaces at a fraction of enterprise pricing.<\/li>\n\n\n\n<li>\ud83c\udfa8 <strong>Sendible:<\/strong> White-label dashboards agencies can hand straight to clients.<\/li>\n\n\n\n<li>\u26a1 <strong>Content Studio:<\/strong> Discovery feeds that surface trending social media topics worth resharing.<\/li>\n\n\n\n<li>\ud83d\udd12 <strong>Heropost:<\/strong> The cheapest way to post everywhere when budget is the only constraint.<\/li>\n\n\n\n<li>\ud83e\udde0 <strong>Agorapulse:<\/strong> A genuinely good social inbox with clear assignment and approval rules.<\/li>\n\n\n\n<li>\ud83d\udc76 <strong>Zoho Social:<\/strong> Tight <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-crm-software-for-hotels\" title=\"CRM\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149265\" target=\"_blank\" rel=\"noopener\">CRM<\/a> integration if your business already runs on Zoho.<\/li>\n\n\n\n<li>\ud83c\udfe2 <strong>Buffer:<\/strong> The fastest tool to set up when you only need to schedule and share posts.<\/li>\n\n\n\n<li>\ud83d\udd27 <strong>Later:<\/strong> A visual grid planner built for Instagram-first brands and creators.<\/li>\n\n\n\n<li>\ud83c\udf1f <strong>Loomly:<\/strong> Built-in post ideas and a workflow that guides less experienced marketers.<\/li>\n\n\n\n<li>\u2b50 <strong>Blaze:<\/strong> AI-generated campaigns aimed at solo founders and very small teams.<\/li>\n\n\n\n<li>\ud83c\udfaf <strong>Metricool:<\/strong> Strong analytics and competitor tracking at a genuinely low monthly price.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For the full list, see our <a href=\"https:\/\/www.fahimai.com\/sprinklr-alternatives\">Sprinklr alternatives<\/a> guide.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:15px;font-size:25px;font-weight:600\">\u2694\ufe0f Sprinklr Compared<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how Sprinklr stacks up against each competitor:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sprout-social-vs-sprinklr\" title=\"Sprinklr vs Sprout Social\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149283\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Sprout Social<\/a>:<\/strong> Sprout wins on usability. Sprinklr wins once you need voice and care channels too.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/socialpilot-vs-sprinklr\" title=\"Sprinklr vs SocialPilot\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149289\" target=\"_blank\" rel=\"noopener\">Sprinklr vs SocialPilot<\/a>:<\/strong> SocialPilot is far cheaper. Sprinklr offers depth SocialPilot never attempts.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sendible-vs-sprinklr\" title=\"Sprinklr vs Sendible\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149276\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Sendible<\/a>:<\/strong> Sendible suits agencies. Sprinklr suits in-house CX teams at scale.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/content-studio-vs-sprinklr\" title=\"Sprinklr vs Content Studio\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149285\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Content Studio<\/a>:<\/strong> Content Studio helps you find posts. Sprinklr helps you manage the whole operation.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/heropost-vs-sprinklr\" title=\"Sprinklr vs Heropost\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149273\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Heropost<\/a>:<\/strong> Heropost covers posting only. Sprinklr covers support, voice, and analytics.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/agorapulse-vs-sprinklr\" title=\"Sprinklr vs Agorapulse\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149280\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Agorapulse<\/a>:<\/strong> Agorapulse handles social inboxes well. Sprinklr adds phone and chat to the same queue.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/zoho-social-vs-sprinklr\" title=\"Sprinklr vs Zoho Social\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149263\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Zoho Social<\/a>:<\/strong> Zoho Social is cheaper and simpler. Sprinklr scales to enterprise offerings.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/buffer-vs-sprinklr\" title=\"Sprinklr vs Buffer\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149286\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Buffer<\/a>:<\/strong> Buffer is simpler by design. Sprinklr does far more than scheduling.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sprinklr-vs-later\" title=\"Sprinklr vs Later\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149267\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Later<\/a>:<\/strong> Later is stronger for visual planning. Sprinklr is stronger for customer service topics.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sprinklr-vs-loomly\" title=\"Sprinklr vs Loomly\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149271\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Loomly<\/a>:<\/strong> Loomly coaches new marketers. Sprinklr supports large teams with strict approvals.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/sprinklr-vs-blaze\" title=\"Sprinklr vs Blaze\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149268\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Blaze<\/a>:<\/strong> Blaze creates content for you. Sprinklr assumes you already have a content team.<\/li>\n\n\n\n<li><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/metricool-vs-sprinklr\" title=\"Sprinklr vs Metricool\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149288\" target=\"_blank\" rel=\"noopener\">Sprinklr vs Metricool<\/a>:<\/strong> Metricool gives cheap analytics. Sprinklr gives analytics plus a full care platform.<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, 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767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='start-using-sprinklr-now'  id=\"boomdevs_49\" class=\"wp-block-heading\">Start Using Sprinklr Now<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You learned how to use every major Sprinklr feature:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 Smart Content Analysis<\/li>\n\n\n\n<li>\u2705 Chatbots<\/li>\n\n\n\n<li>\u2705 Ticket Analysis<\/li>\n\n\n\n<li>\u2705 Content Management<\/li>\n\n\n\n<li>\u2705 Unified Agent Console<\/li>\n\n\n\n<li>\u2705 Live Chat Support Software<\/li>\n\n\n\n<li>\u2705 Conversational IVR Software<\/li>\n\n\n\n<li>\u2705 Conversational AI Platform<\/li>\n\n\n\n<li>\u2705 AI-powered Agent Assist<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Next step:<\/strong> Pick one feature and try it now.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most people start with Content Management.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It takes less than 5 minutes.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns152979_d4bafa-f7, .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns152979_d4bafa-f7{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns152979_d4bafa-f7 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns152979_d4bafa-f7\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, 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#ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn152979_7984b3-65.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn152979_7984b3-65 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-true wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/sprinklr-com\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY sprinklr for free<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='frequently-asked-questions'  id=\"boomdevs_50\" class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">What exactly does Sprinklr do?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sprinklr manages social media publishing, listening, live chat, voice, and ticketing from one platform. It is built for large CX teams handling high conversation volume across many channels.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Is Sprinklr free to use?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No. Paid plans start at $249 for the Social Media Management Solution. A 30-day trial lets you test the platform before you sign any contract.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">Is Sprinklr a social listening tool?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, listening is one module among many. Sprinklr also handles publishing, customer service topics, chatbots, and voice support inside the same workspace.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">What social platforms does Sprinklr support?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sprinklr connects to major networks including Facebook, Instagram, LinkedIn, X, <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-ai-avatar-generators-for-youtube-videos\" title=\"YouTube\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"149278\" target=\"_blank\" rel=\"noopener\">YouTube<\/a>, TikTok, and Pinterest, plus review sites and messaging apps.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:25px;margin-bottom:10px;font-size:25px;font-weight:600\">How much is a Sprinklr subscription?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pricing runs $249 monthly for social media management and $299 for the combined support package. Larger brands negotiate custom pricing with sales.<\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-getting-started\",\n      \"name\": \"How to Get Started with Sprinklr\",\n      \"description\": \"Set up your Sprinklr account, connect channels, and assign user roles\",\n      \"totalTime\": \"PT3M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Create Your Account\", \"text\": \"Visit the Sprinklr website, request a demo or sign in, then log in with your workspace credentials\", \"position\": 1},\n        {\"@type\": \"HowToStep\", \"name\": \"Connect Your Channels\", \"text\": \"Open Settings, choose Accounts, and add every social profile, inbox, and phone line you manage\", \"position\": 2},\n        {\"@type\": \"HowToStep\", \"name\": \"Set Up Users and Permissions\", \"text\": \"Invite 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  \"description\": \"Spot the issue driving your ticket volume before it becomes a crisis\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Open the Care Analytics Dashboard\", \"text\": \"Select Care from the module menu, then click Ticket Insights.\", \"position\": 1}, {\"@type\": \"HowToStep\", \"name\": \"Group Tickets by Intent\", \"text\": \"Switch the grouping dropdown from channel to detected intent.\", \"position\": 2}, {\"@type\": \"HowToStep\", \"name\": \"Drill Into the Largest Cluster\", \"text\": \"Click any bar to read the raw tickets behind the number.\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-content-management\",\n      \"name\": \"How to Use Sprinklr Content Management\",\n      \"description\": \"Plan, approve, and publish across every channel from one calendar\",\n      \"totalTime\": \"PT5M\",\n      \"step\": 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\"text\": \"Paste it before the closing body tag on every page you want covered.\", \"position\": 2}, {\"@type\": \"HowToStep\", \"name\": \"Set Routing and Office Hours\", \"text\": \"Send chats to the right team and show a contact form after hours.\", \"position\": 3}\n      ]\n    },\n    {\n      \"@type\": \"HowTo\",\n      \"@id\": \"https:\/\/www.fahimai.com\/how-to-use-sprinklr\/#howto-conversational-ivr-software\",\n      \"name\": \"How to Use Sprinklr Conversational IVR Software\",\n      \"description\": \"Let callers say what they need instead of pressing numbers\",\n      \"totalTime\": \"PT5M\",\n      \"step\": [\n        {\"@type\": \"HowToStep\", \"name\": \"Connect Your Phone Number\", \"text\": \"Open Voice settings and link your existing number or buy a new one.\", \"position\": 1}, {\"@type\": \"HowToStep\", \"name\": \"Map Spoken Intents to Queues\", \"text\": \"Write the phrases callers actually use, then point each one at a queue.\", \"position\": 2}, 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Sprinklr is a unified customer experience management platform built for large teams. Most people only ever touch the publishing calendar. This guide shows you how to use Sprinklr properly \u2014 every module, step by step. Sprinklr Tutorial This tutorial walks through the full Sprinklr platform, from your first login [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":97829,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[398],"tags":[932,1182],"class_list":["post-97826","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sprinklr","tag-autolink","tag-how-to"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.fahimai.com\/ja\/wp-json\/wp\/v2\/posts\/97826","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fahimai.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fahimai.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/ja\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/ja\/wp-json\/wp\/v2\/comments?post=97826"}],"version-history":[{"count":0,"href":"https:\/\/www.fahimai.com\/ja\/wp-json\/wp\/v2\/posts\/97826\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/ja\/wp-json\/wp\/v2\/media\/97829"}],"wp:attachment":[{"href":"https:\/\/www.fahimai.com\/ja\/wp-json\/wp\/v2\/media?parent=97826"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fahimai.com\/ja\/wp-json\/wp\/v2\/categories?post=97826"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fahimai.com\/ja\/wp-json\/wp\/v2\/tags?post=97826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}