⚡ Verdetto rapido:
- Prezzi: Zoho CRM starts free, then $10/month. Thryv’s Marketing Center is $244/month.
- Ideale per: Zoho CRM suits sales teams tracking deals. Thryv suits local service businesses booking appointments.
- Differenza fondamentale: Zoho CRM is a sales system. Thryv bundles a costruttore di siti web, listings and payments.
- La nostra scelta: Zoho CRM for most users, because the free version covers up to three users.
Zoho CRM and Thryv both promise to keep your customers organized.
They are not built for the same buyer.
Zoho CRM tracks leads, deals and sales activities inside one crm system.
Thryv bundles booking, invoices and listings for a local piccola impresa.
The price gap between them is wide, so the choice matters.
Panoramica
This Zoho CRM vs Thryv comparison covers pricing details, features and ease of use.
Nostro scrittore spent hands-on time with Thryv software directly.
Notes on Zoho CRM come from published documentation and G2 reviews.
Analizziamo inoltre a chi è più adatta ciascuna piattaforma.
Che cos'è Zoho CRM?
Zoho CRM is customer relationship management software from Zoho.
It acts as a central home for all your customer dati.
Sales reps use it to track leads, contact details and deals.
Over 300,000 businesses use Zoho CRM globally.
It connects with other Zoho tools like Zoho Social and Zoho Campaigns.
🏆 Winner: Zoho CRM
A crm system built for growing sales teams. Zia AI agents score leads and flag risk. The free version covers up to three users.
Prezzi di Zoho CRM
Here is what Zoho CRM costs. Prices are per user, per month.
| Piano | Prezzo | Ideale per |
|---|---|---|
| Gratuito | $0 | Up to three users and basic lead tracking |
| Standard | $ 10/mese | Small teams needing standard reports |
| Professionale | $ 30/mese | Team di vendita in crescita con molteplici pipeline |
| Premio | $40/mese | Large businesses wanting advanced features |
Pricing verified August 2026.
Prova gratuita: Yes. Paid plans offer a 15-day trial with no card required.
Garanzia di rimborso: Zoho offers a 45-day refund window on annual plans.
📌 Nota: Annual subscribers can save up to 34 percent. Paid plans also include personalized onboarding assistance at no extra charge.
⚠️ Pricing conflict flagged: Our data lists Zoho CRM’s Standard plan at $10/month. Public research notes four paid tiers from $14 to $52, with Standard at $14 billed annually. We show our verified figures above. Check Zoho’s site before you pay.
Principali vantaggi di Zoho CRM
Here is what makes this platform worth a look:
- Zia AI Agents: Zia predicts the best contact times from client behavior. This artificial intelligence layer also scores every basic lead.
- Workflow Rules: Rules follow simple “if this, then that” logic. Macros automate tasks across a whole task list at once.
- Omnichannel Contact: Reach customers over multiple channels from one screen. Email, phone calls and social media all feed the same record.
- Integrazioni profonde: It connects with over 100 third party apps. Zoom, Slack, Microsoft Teams and Google Chat are all supported.
- Analytics You Can Read: Dashboards show real time insights through pie charts and funnels. Sales forecasting tracks progress against annual goals.
- Accesso mobile: The mobile app scans Attività commerciale cards into accounts. Real time notifications reach sales reps away from the desk.
Cosa ha notato il nostro team
Note: We have not had extended hands-on time with this platform yet. The notes above come from published documentation and G2 feedback. G2 reviews highlight the intuitive dashboards, and also flag a steep learning curve during setup.
Zoho CRM: vantaggi e svantaggi
✅ Pro
- Free plan supports up to three users
- Integrates with over 100 third-party applications
- Zia AI predicts the best time to contact a client
- Dashboards can be customized to fit your business
❌ Contro
- Curva di apprendimento ripida per i nuovi utenti
- Free plan support takes 1-2 business days
- One-hour response time needs the Enterprise tier
Che cos'è Thryv?
Thryv is customer relationship management software built for small businesses.
Thryv Holdings, Inc. is a publicly traded SaaS company based in Dallas, Texas.
The company began as a group of Yellow Pages businesses.
It now supports more than 50,000 local businesses across the U.S., Canada and Australia.
Thryv helps owners reach more customers, stay organized and get paid faster.
It runs as a unified platform for everyday business operations.
Here is a walkthrough of the platform in action.
Runner Up: Thryv
An all-in-one system for local service businesses. Booking, invoices and listings live in one place. Support is available 24/7.
Prezzi Thryv
Thryv sells packages rather than simple per-seat tiers.
| Piano | Prezzo | Ideale per |
|---|---|---|
| Centro di marketing | $244/mese | Aziende locali che conducono campagne di marketing |
| Mantenere | $299/mese | Teams wanting deeper sales automazione |
Pricing verified August 2026.
Prova gratuita: Thryv offers a free plan with limited features instead of a timed trial.
Garanzia di rimborso: None published. Ask your rep about cancellation terms before you sign.
📌 Nota: Packages bundle the website builder, booking and payments together. That bundle is why the monthly number sits so far above a standalone crm.
⚠️ Pricing conflict flagged: Our data lists these two packages. Public sources quote entry pricing from $20.00 per user per month, plus a one time onboarding fee of $250. Thryv also gates some pricing details behind a sales call, so confirm your quote in writing.
Principali vantaggi di Thryv
Here is where the Thryv Business Center earns its keep:
- Prenotazioni online 24 ore su 24, 7 giorni su 7: Clients book appointments day or night. Thryv reports a 61% rise in bookings for typical users.
- La casella di posta unificata riunisce messaggi provenienti da email, SMS, social media e chat web in un'unica schermata. Gestire le interazioni con i clienti non è mai stato così facile. One unified inbox pulls in email, SMS, social media and web chats. Nothing sits unread in a separate app.
- Inserzioni locali potenziate: Your business information syncs across 50+ listing sites. Online reviews are managed from the same screen.
- Portale clienti: A secure portal lets customers pay, share documents and view account history. Client portal estimates and invoices sit beside appointments.
- Clip di massimo 16 secondi per generazione A payment processor built for service-based small businesses. Digital document signing closes the loop on invoices.
- Tempo risparmiato: Owners save an average of 20 hours per week on admin. Invoicing, scheduling and document storage share one system.
Cosa ha notato il nostro team
Our writer signed up for Thryv and used it for everyday client work. Here is what stood out from that hands-on time:
Thryv Pro e Contro
✅ Pro
- Booking, invoices and listings live in one place
- 24/7 support is included with the software
- Website builder is included at no extra cost
- TeamChat keeps internal teams on one thread
❌ Contro
- Package pricing is far higher than a standalone crm
- A one time onboarding fee applies to packages
- Sales forecasting and deal management are thin
Confronto delle funzionalità
Both platforms manage customers, but they solve different daily problems. We walk through ten areas below, from lead generation to pricing.
| Caratteristica | Zoho CRM | Thryv |
|---|---|---|
| Prezzo di partenza | $0 (free), $10/month paid | $244/mese |
| Versione gratuita | ✅ Up to three users | ✅ Funzionalità limitate |
| Gestione degli accordi | ✅ | ❌ |
| Previsione delle vendite | ✅ | ❌ |
| Costruttore di siti web | ❌ | ✅ |
| Semplicità per | ❌ | ✅ |
| Sincronizzazione degli annunci locali | ❌ | ✅ Oltre 50 siti |
| Applicazioni di terze parti | Velocità di conversione del testo in diapositive tramite intelligenza artificiale, integrazione con Google Slides | Limitato |
| Ideale per | Sales teams and sales processes | Local service business operations |
1. Contact and Deal Management
Zoho CRM: Every contact record holds contact details, a contact number and full history. Lead scoring keeps contact management efficient. Multiple pipelines let you run separate sales processes side by side.
Thryv: Client records focus on jobs, appointments and payments. You can track a customer from first call to paid invoice. Deal management and sales forecasting are not the point here.
2. Integrations and Connected Tools
Zoho CRM: The platform offers over 100 integrations, including Zoom, Slack and Google Chat. Paid plans allow unlimited connections to third-party software. Telephony, project management and your email client all plug in.
Thryv: The suite is more closed by design. Social media posting, scheduling and payments are native services rather than add-ons. That means less setup, but fewer escape routes later.
3. Marketing Automation and Campaigns
Zoho CRM: Website forms and inbound email drive lead generation automatically. Mass emails and marketing campaigns run through Zoho Campaigns. Google Analytics data can inform how you measure each source.
Thryv: Trigger-based email and SMS marketing messages go out on their own. Campaigns feel personal without manual work. Reporting shows what each campaign returned.
4. Website and Landing Page Building
Zoho CRM: A landing page builder exists inside the wider Zoho family. It is not part of the crm itself. You will pay for another product to get a full website.
Thryv: A website builder is included in the package. Owners can publish a professional-looking site without a developer. The site connects straight to booking and payments.
5. Local Listings, Domains and SEO
Zoho CRM: Zoho sells domains and hosting separately from the crm. Local search visibility is not something this system handles. You would pair it with a dedicated SEO servizio.
Thryv: Business information syncs to 50+ directories automatically. Your name, location and business hours stay consistent everywhere. This is the clearest gap between the two products.
6. Collaborazione di squadra
Zoho CRM: The Feeds feature works like instant messaging for remote colleagues. Internal teams comment directly on records. Zoho Community Spaces adds a shared knowledge layer for team collaboration.
Thryv: TeamChat handles internal communication among staff. Field teams can respond from mobile between jobs. It is simpler than Zoho’s setup, which suits a smaller team.
7. Live Chat and Customer Messaging
Zoho CRM: SalesIQ adds live chat to your site and feeds visits into the crm. Support teams see the full history before they reply. Omnichannel routing covers chat, email and calls.
Thryv: The AI Response Tool drafts replies to reviews in seconds. Web chat lands in the same inbox as testo and social messages. That keeps customer interactions in one thread.
8. Invoicing, Payments and Project Work
Zoho CRM: Quotes and inventory management connect through Zoho Books and Project Plus. It works, but you are stitching together several Zoho tools. Billing is not native to the crm.
Thryv: Invoices, estimates and payments are built in through ThryvPay. Digital signing means fewer chases for documents. This is how owners get paid faster.
9. Analytics, Reporting and Reputation
Zoho CRM: Standard reports cover pipeline, activity and revenue. AI features surface real time insights on which deals are slipping. Service Plus extends the same reporting to customer support.
Thryv: Reporting leans toward reviews, site traffic and campaign results. Reputation management sits at the center rather than the edge. Sales analytics are thinner than Zoho’s.
⚠️ Avvertimento: Neither system replaces a dedicated contabilità package. Check that your existing technology can export cleanly before you commit.
10. Prezzi e costi
Confrontiamo i piani fianco a fianco.
| Livello | Zoho CRM | Thryv |
|---|---|---|
| Gratuito | $0 | Piano gratuito con funzionalità limitate. |
| Ingresso a pagamento | Standard — 10 dollari al mese | Centro marketing — 244 dollari al mese |
| Pagato medio | Professional — $30/month | Keap — $299/month |
| I più pagati | Premium — $40/month | Preventivo personalizzato |
Zoho CRM: You can start at zero and grow into higher tier plans as headcount rises. Annual subscribers pay less than monthly ones when billed annually. For a small business watching cash, this is the gentler path.
Thryv: You are buying a bundle, not a seat. The number only makes sense if you would otherwise pay for a website, booking system and listings service separately. Add the onboarding fee to your first-year math.
Diversi scenari
| Se hai bisogno | Scegliere | Perché |
|---|---|---|
| A partire da 11 $/mese contro 49 $/mese | Zoho CRM | Free version, then $10/month |
| Prenotazione appuntamenti | Thryv | Native 24/7 scheduling |
| Previsioni di vendita | Zoho CRM | Zia AI agents and pipelines |
| Annunci e recensioni locali | Thryv | Syncs 50+ directories |
| Molte integrazioni | Zoho CRM | Over 100 third party apps |
| Configurazione adatta ai principianti | Thryv | Guided onboarding included |
💰 Il tuo budget
The gap here is not small. Zoho CRM’s Standard plan costs a fraction of a Thryv package.
🔌 Il tuo stack tecnologico
Already running Slack, Zoom or an outside email client? Zoho CRM slots in with less friction.
📝 Il tuo processo di vendita
Long deal cycles need stages, owners and forecasts. Job-based work needs a calendar and an invoice.
🎓 Il tuo livello di esperienza
Zoho CRM asks more of a new user up front. Thryv hands you a working setup after onboarding.
🆓 Prove e demo gratuite
Test both with real customer data before you pay. Import fifty records and run one week of work.
🛟 Opzioni di supporto
Zoho’s Classic tier covers email and live chat during business hours. Thryv includes 24/7 access with every package.
Guida al passaggio
Already on one of these? Here is what changes.
🔄 Switching from Zoho CRM to Thryv?
✅ Cosa otterrai:
- Built-in booking and a website builder
- Automatic listings sync and review management
- ThryvPay invoices and a client portal
❌ Cosa perderai:
- Zia AI agents and lead scoring
- Multiple pipelines and deal forecasting
- Access to 100+ third party apps
📋 Come effettuare il passaggio:
- Export contacts, accounts and notes from Zoho CRM as CSV
- Book a Thryv onboarding session and confirm your quote
- Import records, then rebuild your calendar and invoice templates
🔄 Switching from Thryv to Zoho CRM?
✅ Cosa otterrai:
- A far lower monthly cost per user
- Real sales forecasting and workflow rules
- Room to grow into Premium and higher tier plans
❌ Cosa perderai:
- Your bundled website and booking pages
- Automatic sync to 50+ listing sites
- Assistenza 24 ore su 24, 7 giorni su 7, per ogni piano.
📋 Come effettuare il passaggio:
- Export client records and invoice history from Thryv
- Start the Zoho CRM free version and map your fields
- Rehome your website and booking with a separate builder first
Cosa non è stato trattato nella nostra recensione
This comparison focused on small businesses and lean sales teams. We did not test enterprise rollouts, custom API work or multi-location franchise setups. Security certifications and data residency were outside our scope. If you manage 50+ seats, your priorities will differ from what we cover here.
Verdetto finale
| Categoria | Vincitore |
|---|---|
| 💰 Prezzi | Zoho CRM |
| 🚀 Funzionalità CRM principali | Zoho CRM |
| 🤖 Funzionalità dell'IA | Zoho CRM |
| 📅 Booking & Local Presence | Thryv |
| 👶 Facilità d'uso | Thryv |
| 🔌 Integrazioni | Zoho CRM |
| 🏆 Vincitore assoluto | Zoho CRM |
🏆 VINCITORE: ZOHO CRM
Zoho CRM si aggiudica 4 categorie su 6.
Ideale per: sales teams, growing small businesses, and anyone who wants a free version to start with
These are two different products aimed at two different owners. Zoho CRM is a sales system with real depth, and the price makes it easy to test.
Thryv is strong for a local service company that needs bookings, a site and listings in one bill. If that describes you, the package math may work out.
For everyone else tracking leads and revenue, Zoho CRM is the better choice.
Più Zoho CRM a confronto
Here is how Zoho CRM stacks up against other tools:
Zoho CRM eccelle su: entry price, a genuine free tier, faster setup for a small team
Forza vendita vittorie su: partner network depth, reporting for large businesses, admin talent availability
Zoho CRM eccelle su: cost as seats grow, breadth of the surrounding Zoho suite, customization depth
HubSpot vince su: cleaner first-run experience, content marketing tooling, documentation quality
Zoho CRM contro Freshsales
Zoho CRM eccelle su: integration count, AI depth through Zia, multi-product bundling
Freshsales vince su: simpler interface, quicker onboarding, tighter built-in phone tooling
Più Thryv rispetto
Here is how Thryv measures up against its closest rivals:
Il Thryv vince su: guided onboarding, listings sync, support availability around the clock
GoHighLevel vittorie su: agency-style multi-client accounts, funnel building, lower entry cost
Il Thryv vince su: local presence tools, appointment booking, client portal for documents
Keap vince su: automation branching, sales pipeline depth, e-commerce follow-up
Il Thryv vince su: scheduling, payments, and the website builder being included
Campagna attiva vittorie su: email segmentation, campaign testing, per-seat affordability
Domande frequenti
How much does Zoho CRM cost?
Plans run from $0 on the free tier to $40 per user monthly on Premium. Standard sits at $10 and Professional at $30.
Is Zoho CRM actually free?
Yes. The free tier supports up to three users with basic lead and contact tracking. Paid tiers add automation, forecasting and deeper reporting.
Thryv è un CRM?
Yes, though it bundles far more. Alongside client records you get booking, invoicing, a website builder and listings management in one package.
Thryv ha un contratto?
Packages are typically sold on a term agreement with an onboarding fee. Ask for the cancellation terms in writing before you sign anything.
Quale è il miglior CRM for a small business?
For sales tracking on a budget, Zoho CRM wins. For a local service company that needs bookings and a website in one bill, Thryv fits better.
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