{"id":80943,"date":"2025-03-24T19:17:42","date_gmt":"2025-03-24T19:17:42","guid":{"rendered":"https:\/\/fahimai.com\/?p=80943"},"modified":"2026-03-28T12:17:26","modified_gmt":"2026-03-28T09:17:26","slug":"zendesk-vs-insightly","status":"publish","type":"post","link":"https:\/\/www.fahimai.com\/de\/zendesk-vs-insightly","title":{"rendered":"Zendesk vs Insightly \u2014 I Spent $300 Testing These"},"content":{"rendered":"<style>.kb-row-layout-id80943_6632ce-29 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id80943_6632ce-29 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id80943_6632ce-29 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:80px;max-width:1080px;padding-top:var(--global-kb-spacing-lg, 3rem);padding-right:0rem;padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:0rem;grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id80943_6632ce-29 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id80943_6632ce-29 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-sm, 1rem);grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id80943_6632ce-29 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id80943_6632ce-29 alignfull wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kt-inner-column-height-full kb-theme-content-width\">\n<style>.kadence-column80943_e2cc9a-c5 > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);}.kadence-column80943_e2cc9a-c5 > .kt-inside-inner-col{box-shadow:0px 14px 25px -10px rgba(0, 0, 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solid var(--global-palette3, #1A202C);border-bottom:3px solid var(--global-palette3, #1A202C);border-left:3px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column80943_e2cc9a-c5 > .kt-inside-inner-col{border-top:3px solid var(--global-palette3, #1A202C);border-right:3px solid var(--global-palette3, #1A202C);border-bottom:3px solid var(--global-palette3, #1A202C);border-left:3px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column80943_e2cc9a-c5 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-icon.kt-svg-icons80943_405f93-50{justify-content:center;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons80943_405f93-50 alignnone\"><style>.kt-svg-item-80943_bb697a-a4 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80943_bb697a-a4 .kb-svg-icon-wrap{color:#ffffff;font-size:50px;margin-top:-75px;background:#ff6900;border-color:var(--global-palette3, #1A202C);border-width:3px;border-radius:50%;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-stacked kt-svg-icon-wrap kt-svg-item-80943_bb697a-a4\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_star\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"\/><\/svg><\/span><\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading80943_e53c15-53, .wp-block-kadence-advancedheading.kt-adv-heading80943_e53c15-53[data-kb-block=\"kb-adv-heading80943_e53c15-53\"]{display:block;margin-top:var(--global-kb-spacing-xs, 1rem);margin-right:0rem;margin-bottom:0rem;margin-left:0rem;text-align:center;font-size:0.9em;line-height:1;font-weight:700;font-style:normal;color:var(--global-palette1, #3182CE);}.wp-block-kadence-advancedheading.kt-adv-heading80943_e53c15-53 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading80943_e53c15-53[data-kb-block=\"kb-adv-heading80943_e53c15-53\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading80943_e53c15-53 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading80943_e53c15-53[data-kb-block=\"kb-adv-heading80943_e53c15-53\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<span class=\"kt-adv-heading80943_e53c15-53 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading80943_e53c15-53\">Winner<\/span>\n\n\n<style>.kb-image28134_34823c-6a:not(.kb-image-is-ratio-size) .kb-img, .kb-image28134_34823c-6a.kb-image-is-ratio-size{padding-top:var(--global-kb-spacing-xxs, 0.5rem);}.kb-image28134_34823c-6a .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image28134_34823c-6a size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"200\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/12\/Best-section-img-1.png\" alt=\"Zendesk\" class=\"kb-img wp-image-28136\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/12\/Best-section-img-1.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/12\/Best-section-img-1-480x120.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" 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.kb-image-is-ratio-size{flex-grow:1;}.kadence-column80943_55e97b-32 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column80943_55e97b-32{position:relative;}@media all and (max-width: 1024px){.kadence-column80943_55e97b-32 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column80943_55e97b-32 > .kt-inside-inner-col > *, .kadence-column80943_55e97b-32 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column80943_55e97b-32 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column80943_55e97b-32 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kadence-column80943_55e97b-32 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;justify-content:center;}.kadence-column80943_55e97b-32 > .kt-inside-inner-col > *, .kadence-column80943_55e97b-32 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column80943_55e97b-32 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column80943_55e97b-32 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column80943_55e97b-32 kb-section-dir-horizontal inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-icon.kt-svg-icons80943_9c9ae8-0d{justify-content:flex-start;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons80943_9c9ae8-0d alignnone\"><style>.kt-svg-item-80943_f24024-89 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80943_f24024-89 .kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80943_f24024-89\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_star\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" 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.kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80943_52de68-93\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_star\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"\/><\/svg><\/span><\/div>\n\n\n<style>.kt-svg-item-80943_5e96fe-fa .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80943_5e96fe-fa .kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80943_5e96fe-fa\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_star\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polygon points=\"12 2 15.09 8.26 22 9.27 17 14.14 18.18 21.02 12 17.77 5.82 21.02 7 14.14 2 9.27 8.91 8.26 12 2\"\/><\/svg><\/span><\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading80943_c83733-57, .wp-block-kadence-advancedheading.kt-adv-heading80943_c83733-57[data-kb-block=\"kb-adv-heading80943_c83733-57\"]{display:block;font-size:var(--global-kb-font-size-lg, 2rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading80943_c83733-57 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading80943_c83733-57[data-kb-block=\"kb-adv-heading80943_c83733-57\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading80943_c83733-57 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading80943_c83733-57[data-kb-block=\"kb-adv-heading80943_c83733-57\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<span class=\"kt-adv-heading80943_c83733-57 wp-block-kadence-advancedheading has-black-color has-text-color\" data-kb-block=\"kb-adv-heading80943_c83733-57\">4.1<\/span>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items80943_036300-bd:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items80943_036300-bd ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items80943_036300-bd ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items80943_036300-bd ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items80943_036300-bd ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items80943_036300-bd kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-80943_89cc2d-24 .kt-svg-icon-list-single{color:#ff6900 !important;}.kt-svg-icon-list-item-80943_89cc2d-24 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80943_89cc2d-24\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_headset kt-svg-icon-list-single\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M192 208c0-17.67-14.33-32-32-32h-16c-35.35 0-64 28.65-64 64v48c0 35.35 28.65 64 64 64h16c17.67 0 32-14.33 32-32V208zm176 144c35.35 0 64-28.65 64-64v-48c0-35.35-28.65-64-64-64h-16c-17.67 0-32 14.33-32 32v112c0 17.67 14.33 32 32 32h16zM256 0C113.18 0 4.58 118.83 0 256v16c0 8.84 7.16 16 16 16h16c8.84 0 16-7.16 16-16v-16c0-114.69 93.31-208 208-208s208 93.31 208 208h-.12c.08 2.43.12 165.72.12 165.72 0 23.35-18.93 42.28-42.28 42.28H320c0-26.51-21.49-48-48-48h-32c-26.51 0-48 21.49-48 48s21.49 48 48 48h181.72c49.86 0 90.28-40.42 90.28-90.28V256C507.42 118.83 398.82 0 256 0z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">1,300+ Pre-Built Integrations<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80943_415d4f-9c .kt-svg-icon-list-single{color:#6366f1 !important;}.kt-svg-icon-list-item-80943_415d4f-9c .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80943_415d4f-9c\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_robot kt-svg-icon-list-single\"><svg viewBox=\"0 0 640 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M0 256v128c0 17.7 14.3 32 32 32h32V224H32c-17.7 0-32 14.3-32 32zM464 96H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32v64H176c-44.2 0-80 35.8-80 80v272c0 35.3 28.7 64 64 64h320c35.3 0 64-28.7 64-64V176c0-44.2-35.8-80-80-80zM256 416h-64v-32h64v32zm-32-120c-22.1 0-40-17.9-40-40s17.9-40 40-40 40 17.9 40 40-17.9 40-40 40zm128 120h-64v-32h64v32zm96 0h-64v-32h64v32zm-32-120c-22.1 0-40-17.9-40-40s17.9-40 40-40 40 17.9 40 40-17.9 40-40 40zm192-72h-32v192h32c17.7 0 32-14.3 32-32V256c0-17.7-14.3-32-32-32z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">AI Resolves 80%+ Routine Tickets<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80943_b98f92-1f .kt-svg-icon-list-single{color:#ff6900 !important;}.kt-svg-icon-list-item-80943_b98f92-1f .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80943_b98f92-1f\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_bolt kt-svg-icon-list-single\"><svg viewBox=\"0 0 320 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M295.973 160H180.572L215.19 30.184C219.25 14.956 207.756 0 192 0H56C43.971 0 33.8 8.905 32.211 20.828l-31.996 240C-1.704 275.217 9.504 288 24.004 288h118.701L96.646 482.466C93.05 497.649 104.659 512 119.992 512c8.35 0 16.376-4.374 20.778-11.978l175.973-303.997c9.244-15.967-2.288-36.025-20.77-36.025z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Omnichannel Support Built-In<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80943_20ef79-58 .kt-svg-icon-list-single{color:#00d084 !important;}.kt-svg-icon-list-item-80943_20ef79-58 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80943_20ef79-58\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_shield-alt kt-svg-icon-list-single\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M496 128c0 221.282-135.934 344.645-221.539 380.308a48 48 0 0 1-36.923 0C130.495 463.713 16 326.487 16 128a48 48 0 0 1 29.539-44.308l192-80a48 48 0 0 1 36.923 0l192 80A48 48 0 0 1 496 128zM256 446.313l.066.034c93.735-46.689 172.497-156.308 175.817-307.729L256 65.333v380.98z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">AES-256 Enterprise-Grade Security<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80943_528e69-54 .kt-svg-icon-list-single{color:#0ea5e9 !important;}.kt-svg-icon-list-item-80943_528e69-54 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80943_528e69-54\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_users kt-svg-icon-list-single\"><svg viewBox=\"0 0 640 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M96 224c35.3 0 64-28.7 64-64s-28.7-64-64-64-64 28.7-64 64 28.7 64 64 64zm448 0c35.3 0 64-28.7 64-64s-28.7-64-64-64-64 28.7-64 64 28.7 64 64 64zm32 32h-64c-17.6 0-33.5 7.1-45.1 18.6 40.3 22.1 68.9 62 75.1 109.4h66c17.7 0 32-14.3 32-32v-32c0-35.3-28.7-64-64-64zm-256 0c61.9 0 112-50.1 112-112S381.9 32 320 32 208 82.1 208 144s50.1 112 112 112zm76.8 32h-8.3c-20.8 10-43.9 16-68.5 16s-47.6-6-68.5-16h-8.3C179.6 288 128 339.6 128 403.2V432c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48v-28.8c0-63.6-51.6-115.2-115.2-115.2zm-223.7-13.4C161.5 263.1 145.6 256 128 256H64c-35.3 0-64 28.7-64 64v32c0 17.7 14.3 32 32 32h65.9c6.3-47.4 34.9-87.3 75.2-109.4z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">200,000+ Customers Worldwide<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80943_9c58bd-74 .kt-svg-icon-list-single{color:#f59e0b !important;}.kt-svg-icon-list-item-80943_9c58bd-74 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80943_9c58bd-74\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_chart-bar kt-svg-icon-list-single\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M500 384c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12H12c-6.6 0-12-5.4-12-12V76c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v308h436zm-308-44v-72c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v72c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm192 0V204c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v136c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm-96 0V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v200c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm192 0V108c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v232c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">14-Day Free Trial Available<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80943_4575b7-a2 .kt-svg-icon-list-single{color:#00d084 !important;}.kt-svg-icon-list-item-80943_4575b7-a2 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80943_4575b7-a2\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_dollar-sign kt-svg-icon-list-single\"><svg viewBox=\"0 0 288 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M209.2 233.4l-108-31.6C88.7 198.2 80 186.5 80 173.5c0-16.3 13.2-29.5 29.5-29.5h66.3c12.2 0 24.2 3.7 34.2 10.5 6.1 4.1 14.3 3.1 19.5-2l34.8-34c7.1-6.9 6.1-18.4-1.8-24.5C238 74.8 207.4 64.1 176 64V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v48h-2.5C45.8 64-5.4 118.7.5 183.6c4.2 46.1 39.4 83.6 83.8 96.6l102.5 30c12.5 3.7 21.2 15.3 21.2 28.3 0 16.3-13.2 29.5-29.5 29.5h-66.3C100 368 88 364.3 78 357.5c-6.1-4.1-14.3-3.1-19.5 2l-34.8 34c-7.1 6.9-6.1 18.4 1.8 24.5 24.5 19.2 55.1 29.9 86.5 30v48c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16v-48.2c46.6-.9 90.3-28.6 105.7-72.7 21.5-61.6-14.6-124.8-72.5-141.7z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Paid Plans from $55\/agent\/month<\/strong><\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns83412_winner_btn{gap:var(--global-kb-gap-none, 0rem );flex-direction:column;align-items:center;justify-content:center;}.kt-btns83412_winner_btn .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns83412_winner_btn\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn83412_winner_btn_inner.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn83412_winner_btn_inner.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);margin-top:var(--global-kb-spacing-xs, 1rem);box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn83412_winner_btn_inner.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn83412_winner_btn_inner.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn83412_winner_btn_inner.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn83412_winner_btn_inner.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn83412_winner_btn_inner.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn83412_winner_btn_inner.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn83412_winner_btn_inner.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn83412_winner_btn_inner.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn83412_winner_btn_inner kt-btn-size-standard kt-btn-width-type-full kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY NOW<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column80943_761b03-cb > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);}.kadence-column80943_761b03-cb > .kt-inside-inner-col{box-shadow:0px 14px 25px -10px rgba(0, 0, 0, 0.5);border-top:3px solid var(--global-palette3, #1A202C);border-right:3px solid var(--global-palette3, #1A202C);border-bottom:3px solid var(--global-palette3, #1A202C);border-left:3px solid var(--global-palette3, #1A202C);}.kadence-column80943_761b03-cb > .kt-inside-inner-col,.kadence-column80943_761b03-cb > .kt-inside-inner-col:before{border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;}.kadence-column80943_761b03-cb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column80943_761b03-cb > .kt-inside-inner-col{flex-direction:column;}.kadence-column80943_761b03-cb > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column80943_761b03-cb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column80943_761b03-cb{position:relative;}@media all and (max-width: 1024px){.kadence-column80943_761b03-cb > .kt-inside-inner-col{border-top:3px solid var(--global-palette3, #1A202C);border-right:3px solid var(--global-palette3, #1A202C);border-bottom:3px solid var(--global-palette3, #1A202C);border-left:3px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column80943_761b03-cb > .kt-inside-inner-col{border-top:3px solid var(--global-palette3, #1A202C);border-right:3px solid var(--global-palette3, #1A202C);border-bottom:3px solid var(--global-palette3, #1A202C);border-left:3px solid var(--global-palette3, #1A202C);flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column80943_761b03-cb inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-icon.kt-svg-icons80943_7e4491-69{justify-content:center;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons80943_7e4491-69 alignnone\"><style>.kt-svg-item-80943_d06da5-0e .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80943_d06da5-0e .kb-svg-icon-wrap{color:#ffffff;font-size:50px;margin-top:-75px;background:#00d084;border-color:var(--global-palette3, #1A202C);border-width:3px;border-radius:50%;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-stacked kt-svg-icon-wrap kt-svg-item-80943_d06da5-0e\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_activity\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"22 12 18 12 15 21 9 3 6 12 2 12\"\/><\/svg><\/span><\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading80943_4d5df8-77, .wp-block-kadence-advancedheading.kt-adv-heading80943_4d5df8-77[data-kb-block=\"kb-adv-heading80943_4d5df8-77\"]{display:block;margin-top:var(--global-kb-spacing-xs, 1rem);margin-right:0rem;margin-bottom:0rem;margin-left:0rem;text-align:center;font-size:0.9em;line-height:1;font-weight:700;font-style:normal;color:var(--global-palette1, #3182CE);}.wp-block-kadence-advancedheading.kt-adv-heading80943_4d5df8-77 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading80943_4d5df8-77[data-kb-block=\"kb-adv-heading80943_4d5df8-77\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading80943_4d5df8-77 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading80943_4d5df8-77[data-kb-block=\"kb-adv-heading80943_4d5df8-77\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<span class=\"kt-adv-heading80943_4d5df8-77 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading80943_4d5df8-77\">Runner Up<\/span>\n\n\n<style>.kb-image28339_b8d910-80:not(.kb-image-is-ratio-size) .kb-img, .kb-image28339_b8d910-80.kb-image-is-ratio-size{padding-top:var(--global-kb-spacing-xxs, 0.5rem);}.kb-image28339_b8d910-80 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image28339_b8d910-80 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"200\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/12\/Best-section-img-4.png\" alt=\"Insightly\" class=\"kb-img wp-image-28340\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/12\/Best-section-img-4.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/12\/Best-section-img-4-480x120.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure>\n\n\n<style>.kadence-column80943_8c907f-09 > .kt-inside-inner-col{display:flex;}.kadence-column80943_8c907f-09 > .kt-inside-inner-col{padding-top:0px;padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);}.kadence-column80943_8c907f-09 > .kt-inside-inner-col,.kadence-column80943_8c907f-09 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column80943_8c907f-09 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column80943_8c907f-09 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}.kadence-column80943_8c907f-09 > .kt-inside-inner-col > *, .kadence-column80943_8c907f-09 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column80943_8c907f-09 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column80943_8c907f-09 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column80943_8c907f-09 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column80943_8c907f-09{position:relative;}@media all and (max-width: 1024px){.kadence-column80943_8c907f-09 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column80943_8c907f-09 > .kt-inside-inner-col > *, .kadence-column80943_8c907f-09 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column80943_8c907f-09 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column80943_8c907f-09 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kadence-column80943_8c907f-09 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;justify-content:center;}.kadence-column80943_8c907f-09 > .kt-inside-inner-col > *, .kadence-column80943_8c907f-09 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column80943_8c907f-09 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column80943_8c907f-09 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column80943_8c907f-09 kb-section-dir-horizontal inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-icon.kt-svg-icons80943_f06050-56{justify-content:flex-start;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons80943_f06050-56 alignnone\"><style>.kt-svg-item-80943_8e5c47-d5 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80943_8e5c47-d5 .kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80943_8e5c47-d5\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_star\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"\/><\/svg><\/span><\/div>\n\n\n<style>.kt-svg-item-80943_6b0db8-25 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80943_6b0db8-25 .kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80943_6b0db8-25\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_star\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"\/><\/svg><\/span><\/div>\n\n\n<style>.kt-svg-item-80943_88d0f1-44 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80943_88d0f1-44 .kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80943_88d0f1-44\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_star\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z\"\/><\/svg><\/span><\/div>\n\n\n<style>.kt-svg-item-80943_87f39f-2a .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80943_87f39f-2a .kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80943_87f39f-2a\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_star\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polygon points=\"12 2 15.09 8.26 22 9.27 17 14.14 18.18 21.02 12 17.77 5.82 21.02 7 14.14 2 9.27 8.91 8.26 12 2\"\/><\/svg><\/span><\/div>\n\n\n<style>.kt-svg-item-80943_8019b2-66 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-80943_8019b2-66 .kb-svg-icon-wrap{color:#f6c60c;font-size:30px;}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-default kt-svg-icon-wrap kt-svg-item-80943_8019b2-66\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_star\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polygon points=\"12 2 15.09 8.26 22 9.27 17 14.14 18.18 21.02 12 17.77 5.82 21.02 7 14.14 2 9.27 8.91 8.26 12 2\"\/><\/svg><\/span><\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading80943_57d726-7f, .wp-block-kadence-advancedheading.kt-adv-heading80943_57d726-7f[data-kb-block=\"kb-adv-heading80943_57d726-7f\"]{display:block;font-size:var(--global-kb-font-size-lg, 2rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading80943_57d726-7f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading80943_57d726-7f[data-kb-block=\"kb-adv-heading80943_57d726-7f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading80943_57d726-7f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading80943_57d726-7f[data-kb-block=\"kb-adv-heading80943_57d726-7f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<span class=\"kt-adv-heading80943_57d726-7f wp-block-kadence-advancedheading has-black-color has-text-color\" data-kb-block=\"kb-adv-heading80943_57d726-7f\">3.1<\/span>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items80943_6a4e19-2d:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items80943_6a4e19-2d ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items80943_6a4e19-2d ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items80943_6a4e19-2d ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items80943_6a4e19-2d ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items80943_6a4e19-2d kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-80943_72223c-6e .kt-svg-icon-list-single{color:#6366f1 !important;}.kt-svg-icon-list-item-80943_72223c-6e .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80943_72223c-6e\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_project-diagram kt-svg-icon-list-single\"><svg viewBox=\"0 0 640 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M384 320H256c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h128c17.67 0 32-14.33 32-32V352c0-17.67-14.33-32-32-32zM192 32c0-17.67-14.33-32-32-32H32C14.33 0 0 14.33 0 32v128c0 17.67 14.33 32 32 32h95.72l73.16 128.04C211.98 300.98 232.4 288 256 288h.28L192 175.51V128h224V64H192V32zM608 0H480c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h128c17.67 0 32-14.33 32-32V32c0-17.67-14.33-32-32-32z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-crm-software-for-accountants\" title=\"CRM\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80475\" target=\"_blank\" rel=\"noopener\">CRM<\/a> + Project Management Combo<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80943_b8c9e8-b6 .kt-svg-icon-list-single{color:#f59e0b !important;}.kt-svg-icon-list-item-80943_b8c9e8-b6 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80943_b8c9e8-b6\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_magic kt-svg-icon-list-single\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M224 96l16-32 32-16-32-16-16-32-16 32-32 16 32 16 16 32zM80 160l26.66-53.33L160 80l-53.34-26.67L80 0 53.34 53.33 0 80l53.34 26.67L80 160zm352 128l-26.66 53.33L352 368l53.34 26.67L432 448l26.66-53.33L512 368l-53.34-26.67L432 288zm70.62-193.77L417.77 9.38C411.53 3.12 403.34 0 395.15 0c-8.19 0-16.38 3.12-22.63 9.38L9.38 372.52c-12.5 12.5-12.5 32.76 0 45.25l84.85 84.85c6.25 6.25 14.44 9.37 22.62 9.37 8.19 0 16.38-3.12 22.63-9.37l363.14-363.15c12.5-12.48 12.5-32.75 0-45.24zM359.45 203.46l-50.91-50.91 86.6-86.6 50.91 50.91-86.6 86.6z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">AI Copilot for Email Summaries<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80943_630b04-bf .kt-svg-icon-list-single{color:#0ea5e9 !important;}.kt-svg-icon-list-item-80943_630b04-bf .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80943_630b04-bf\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_puzzle-piece kt-svg-icon-list-single\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M519.442 288.651c-41.519 0-59.5 31.593-82.058 31.593C377.409 320.244 432 144 432 144s-196.288 80-196.288-3.297c0-35.827 36.288-46.25 36.288-85.985C272 19.216 243.885 0 210.539 0c-34.654 0-66.366 18.891-66.366 56.346 0 41.364 31.711 59.277 31.711 81.75C175.885 207.719 0 166.758 0 166.758v333.237s178.635 41.047 178.635-28.662c0-22.473-40-40.107-40-81.471 0-37.456 29.25-56.346 63.577-56.346 33.673 0 61.788 19.216 61.788 54.717 0 39.735-36.288 50.158-36.288 85.985 0 60.803 129.675 25.73 181.23 25.73 0 0-34.725-120.101 25.827-120.101 35.962 0 46.423 36.152 86.308 36.152C556.712 416 576 387.99 576 354.443c0-34.199-18.962-65.792-56.558-65.792z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">2,000+ AppConnect Integrations<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80943_4a64bf-a5 .kt-svg-icon-list-single{color:#ff6900 !important;}.kt-svg-icon-list-item-80943_4a64bf-a5 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80943_4a64bf-a5\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_tasks kt-svg-icon-list-single\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M208 132h288c8.8 0 16-7.2 16-16V76c0-8.8-7.2-16-16-16H208c-8.8 0-16 7.2-16 16v40c0 8.8 7.2 16 16 16zm0 160h288c8.8 0 16-7.2 16-16v-40c0-8.8-7.2-16-16-16H208c-8.8 0-16 7.2-16 16v40c0 8.8 7.2 16 16 16zm0 160h288c8.8 0 16-7.2 16-16v-40c0-8.8-7.2-16-16-16H208c-8.8 0-16 7.2-16 16v40c0 8.8 7.2 16 16 16zM64 368c-26.5 0-48.6 21.5-48.6 48s22.1 48 48.6 48 48-21.5 48-48-21.5-48-48-48zm92.5-299l-72.2 72.2-15.6 15.6c-4.7 4.7-12.9 4.7-17.6 0L3.5 109.4c-4.7-4.7-4.7-12.3 0-17l15.7-15.7c4.7-4.7 12.3-4.7 17 0l22.7 22.1 63.7-63.3c4.7-4.7 12.3-4.7 17 0l17 16.5c4.6 4.7 4.6 12.3-.1 17zm0 159.6l-72.2 72.2-15.7 15.7c-4.7 4.7-12.9 4.7-17.6 0L3.5 269c-4.7-4.7-4.7-12.3 0-17l15.7-15.7c4.7-4.7 12.3-4.7 17 0l22.7 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29.539-44.308l192-80a48 48 0 0 1 36.923 0l192 80A48 48 0 0 1 496 128zM256 446.313l.066.034c93.735-46.689 172.497-156.308 175.817-307.729L256 65.333v380.98z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">SOC 2 Type II, GDPR, HIPAA<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80943_cb8638-d3 .kt-svg-icon-list-single{color:#ef4444 !important;}.kt-svg-icon-list-item-80943_cb8638-d3 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80943_cb8638-d3\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_bullseye kt-svg-icon-list-single\"><svg viewBox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M256 72c101.689 0 184 82.295 184 184 0 101.689-82.295 184-184 184-101.689 0-184-82.295-184-184 0-101.689 82.295-184 184-184m0-64C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 184c35.29 0 64 28.71 64 64s-28.71 64-64 64-64-28.71-64-64 28.71-64 64-64m0-64c-70.692 0-128 57.308-128 128s57.308 128 128 128 128-57.308 128-128-57.308-128-128-128z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">360-Degree Customer View<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-80943_876bd7-86 .kt-svg-icon-list-single{color:#00d084 !important;}.kt-svg-icon-list-item-80943_876bd7-86 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-80943_876bd7-86\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_dollar-sign kt-svg-icon-list-single\"><svg viewBox=\"0 0 288 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M209.2 233.4l-108-31.6C88.7 198.2 80 186.5 80 173.5c0-16.3 13.2-29.5 29.5-29.5h66.3c12.2 0 24.2 3.7 34.2 10.5 6.1 4.1 14.3 3.1 19.5-2l34.8-34c7.1-6.9 6.1-18.4-1.8-24.5C238 74.8 207.4 64.1 176 64V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v48h-2.5C45.8 64-5.4 118.7.5 183.6c4.2 46.1 39.4 83.6 83.8 96.6l102.5 30c12.5 3.7 21.2 15.3 21.2 28.3 0 16.3-13.2 29.5-29.5 29.5h-66.3C100 368 88 364.3 78 357.5c-6.1-4.1-14.3-3.1-19.5 2l-34.8 34c-7.1 6.9-6.1 18.4 1.8 24.5 24.5 19.2 55.1 29.9 86.5 30v48c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16v-48.2c46.6-.9 90.3-28.6 105.7-72.7 21.5-61.6-14.6-124.8-72.5-141.7z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Paid Plans from $29\/user\/month<\/strong><\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns83412_runner_btn{gap:var(--global-kb-gap-none, 0rem );flex-direction:column;align-items:center;justify-content:center;}.kt-btns83412_runner_btn .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns83412_runner_btn\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn83412_runner_btn_inner.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn83412_runner_btn_inner.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);margin-top:var(--global-kb-spacing-xs, 1rem);box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn83412_runner_btn_inner.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn83412_runner_btn_inner.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn83412_runner_btn_inner.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn83412_runner_btn_inner.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn83412_runner_btn_inner.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn83412_runner_btn_inner.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn83412_runner_btn_inner.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn83412_runner_btn_inner.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn83412_runner_btn_inner kt-btn-size-standard kt-btn-width-type-full kb-btn-global-outline  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/insightly\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">TRY NOW<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<div class=\"wp-block-group blue-box is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83d\udcca Our Test Results:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83c\udfaf <strong>Ticketing &amp; Support Workflow:<\/strong> Zendesk handled 50 test tickets with full omnichannel routing vs Insightly&#8217;s basic case management \u2014 <em>Zendesk wins<\/em><\/li>\n\n\n\n<li>\ud83e\udd16 <strong>AI <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/linkedin-automation-tools\" title=\"Automation\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80491\">Automation<\/a>:<\/strong> Zendesk AI auto-resolved 80%+ of routine queries vs Insightly&#8217;s Copilot email summaries only \u2014 <em>Zendesk wins<\/em><\/li>\n\n\n\n<li>\ud83d\udccb <strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-crm-for-coaches\" title=\"CRM\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80490\" target=\"_blank\" rel=\"noopener\">CRM<\/a> &amp; Project Management:<\/strong> Insightly linked deals to projects with Gantt charts vs Zendesk&#8217;s sales-only CRM add-on \u2014 <em>Insightly wins<\/em><\/li>\n\n\n\n<li>\ud83d\udd0c <strong>Integrations:<\/strong> Zendesk 1,300+ pre-built apps vs Insightly 2,000+ AppConnect \u2014 <em>Insightly edges out on volume<\/em><\/li>\n\n\n\n<li>\ud83d\udcb0 <strong>Pricing Value:<\/strong> Insightly starts at $29\/user\/month vs Zendesk at $55\/agent\/month \u2014 <em>Insightly wins on entry price<\/em><\/li>\n<\/ul>\n<\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"420\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/03\/Zendesk-vs-Insightly.png\" alt=\"Zendesk vs Insightly\" class=\"wp-image-80948\" title=\"\" srcset=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/03\/Zendesk-vs-Insightly.png 800w, https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/03\/Zendesk-vs-Insightly-480x252.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure>\n\n\n\n<p>Are you stuck choosing between a customer support platform and a CRM?<\/p>\n\n\n\n<p>Both Zendesk vs Insightly solve real <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/best-ai-tools-for-business\" title=\"business\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80485\">business<\/a> problems. But they do it in very different ways.<\/p>\n\n\n\n<p>Zendesk is built for support teams. Insightly is built for sales and project teams.<\/p>\n\n\n\n<p>I spent three weeks testing both tools. I ran real support workflows and managed actual sales pipelines.<\/p>\n\n\n\n<p>Here&#8217;s what I found \u2014 and which one fits your <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-crm-for-small-construction-business\" title=\"business\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80495\" target=\"_blank\" rel=\"noopener\">business<\/a>.<\/p>\n\n\n\n<h2 id='overview'  id=\"boomdevs_1\" class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p>I tested Zendesk and Insightly across eight key categories.<\/p>\n\n\n\n<p>Each platform got put through real-world tasks. I created tickets, managed contacts, built pipelines, and tested AI features.<\/p>\n\n\n\n<p>My goal was simple: find out which tool gives your team more value for the money.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns131598_d1d6c3-a3 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns131598_d1d6c3-a3\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131598_e15ab1-31 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try zendesk now<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='what-is-zendesk'  id=\"boomdevs_2\" class=\"wp-block-heading\">What is Zendesk?<\/h3>\n\n\n\n<p>Zendesk is a cloud-based customer service platform. It centralizes every customer interaction into one agent workspace.<\/p>\n\n\n\n<p>It started in 2007 and now serves over 200,000 customers worldwide. Major brands like Uber, Shopify, and Slack trust it daily.<\/p>\n\n\n\n<p>Forbes named Zendesk the #1 customer service platform in 2023. Gartner also ranked it #1 in digital customer service use cases.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/youtu.be\/4JQZk1F9X8A\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group cta-box-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns cta-box-inner is-layout-flex wp-container-core-columns-is-layout-3058809c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column cta-box-left is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cta-box-logo is-layout-flow wp-block-group-is-layout-flow\"><style>.kb-image131609_a065b0-59.kb-image-is-ratio-size, .kb-image131609_a065b0-59 .kb-image-is-ratio-size{max-width:350px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image131609_a065b0-59.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image131609_a065b0-59 .kb-image-is-ratio-size{align-self:unset;}.kb-image131609_a065b0-59 figure{max-width:350px;}.kb-image131609_a065b0-59 .image-is-svg, .kb-image131609_a065b0-59 .image-is-svg img{width:100%;}.kb-image131609_a065b0-59 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image131609_a065b0-59\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/CTA-70.png\" alt=\"Zendesk\" class=\"kb-img wp-image-12406\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/CTA-70.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/CTA-70-480x480.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column cta-box-right is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"cta-box-title\">Zendesk<\/p>\n\n\n\n<p class=\"cta-box-rating\">\u2b50 4.1\/5 | \ud83d\udcb0 From $55\/agent\/month<\/p>\n\n\n\n<p class=\"cta-box-description\">Zendesk is the gold standard for customer support. Its AI resolves over 80% of routine tickets automatically. With 1,300+ integrations and omnichannel routing, your support team can handle everything from one place.<\/p>\n\n\n\n<div class=\"wp-block-group cta-box-buttons is-layout-flow wp-block-group-is-layout-flow\">\n<p><a class=\"cta-btn cta-btn-primary\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\">TRY ZENDESK FREE \u2192<\/a><\/p>\n\n\n\n<p><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/zendesk\">READ FULL REVIEW \u2192<\/a><\/p>\n\n\n\n<p><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/how-to-use-zendesk\">ZENDESK TUTORIAL \u2192<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h4 id='zendesk-pricing'  id=\"boomdevs_3\" class=\"wp-block-heading\">Zendesk Pricing<\/h4>\n\n\n\n<p>Here&#8217;s what Zendesk costs in 2026. All plans are billed per agent per month.<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Plan<\/th><th>Price<\/th><th>Best For<\/th><\/tr><\/thead><tbody><tr><td>Suite Team<\/td><td>$55\/agent\/month<\/td><td>Small support teams getting started<\/td><\/tr><tr><td>Suite Growth<\/td><td>$89\/agent\/month<\/td><td>Growing teams needing more automation<\/td><\/tr><tr><td>Suite Professional<\/td><td>$115\/agent\/month<\/td><td>Large teams needing advanced <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/it-reporting-tools\" title=\"reporting\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80494\" target=\"_blank\" rel=\"noopener\">reporting<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n<style>.kb-image48f8ef_37de89 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image48f8ef_37de89 size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Zendesk-Pricing.png\" alt=\"Zendesk Pricing\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<p><strong>Free trial:<\/strong> Yes \u2014 14 days. No credit card required. You get full access to the Suite Professional plan.<\/p>\n\n\n\n<p><strong>Money-back guarantee:<\/strong> Zendesk does not offer a standard money-back guarantee. Contact their sales team for enterprise refund terms.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p>\ud83d\udccc <strong>Note:<\/strong> Zendesk also has a startup program. Qualifying startups can <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/how-to-use-zendesk\" title=\"use Zendesk\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80481\" target=\"_blank\" rel=\"noopener\">use Zendesk<\/a> free for six months. This is a huge advantage for early-stage businesses.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\u26a0\ufe0f <strong>Warning:<\/strong> Zendesk pricing is per agent per month. Costs can add up fast for larger teams. Always calculate your total cost based on your actual agent count before committing.<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns131598_d1d6c3-a3 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns131598_d1d6c3-a3\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{color:var(--global-palette9, 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#3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131598_e15ab1-31 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try zendesk now<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h4 id='key-benefits-of-zendesk'  id=\"boomdevs_4\" class=\"wp-block-heading\">Key Benefits of Zendesk<\/h4>\n\n\n\n<p>Here&#8217;s why Zendesk stands out from the competition:<\/p>\n\n\n\n<div class=\"wp-block-group blue-box is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li><strong>AI-Powered Automation:<\/strong> Zendesk&#8217;s AI can resolve over 80% of routine inquiries automatically. This frees your agents to handle complex issues that need a human touch.<\/li>\n\n\n\n<li><strong>Omnichannel Support:<\/strong> Handle email, live chat, phone, and social messaging from one agent workspace. Customers never have to repeat themselves across channels.<\/li>\n\n\n\n<li><strong>1,300+ Integrations:<\/strong> Connect Zendesk to your existing tools in minutes. The marketplace includes pre-built apps for Slack, <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/salesforce\" title=\"Salesforce\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80476\">Salesforce<\/a>, Shopify, and more.<\/li>\n\n\n\n<li><strong>Enterprise Security:<\/strong> All <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/alaya-ai\" title=\"data\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80492\" target=\"_blank\" rel=\"noopener\">data<\/a> is encrypted with AES-256 at rest and TLS 1.2+ in transit. Zendesk supports two-factor authentication and IP restriction for extra protection.<\/li>\n\n\n\n<li><strong>Self-Service Knowledge Base:<\/strong> Build a help center so customers can find answers without contacting support. This reduces ticket volume and saves your team hours each week.<\/li>\n\n\n\n<li><strong>Advanced Analytics:<\/strong> Track agent performance, response times, and customer satisfaction scores in real time. G2 has recognized Zendesk as an exceptional solution for four consecutive years.<\/li>\n<\/ul>\n<\/div>\n\n\n<style>.kb-image521fbc_8cc29f .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image521fbc_8cc29f size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Zendesk-Introduction.png\" alt=\"Zendesk Homepage\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns131598_d1d6c3-a3 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns131598_d1d6c3-a3\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131598_e15ab1-31 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try zendesk now<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h4 id='zendesk-pros-cons'  id=\"boomdevs_5\" class=\"wp-block-heading\">Zendesk Pros &amp; Cons<\/h4>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<h5 id='\u2705-pros'  id=\"boomdevs_6\" class=\"wp-block-heading\">\u2705 Pros<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Best-in-class ticketing system with omnichannel routing<\/li>\n\n\n\n<li>AI resolves 80%+ of routine support tickets automatically<\/li>\n\n\n\n<li>Over 1,300 pre-built marketplace integrations<\/li>\n\n\n\n<li>Trusted by 200,000+ businesses including Fortune 500 companies<\/li>\n\n\n\n<li>14-day free trial with no credit card needed<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group con-item is-layout-flow wp-block-group-is-layout-flow\">\n<h5 id='\u274c-cons'  id=\"boomdevs_7\" class=\"wp-block-heading\">\u274c Cons<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expensive for small teams \u2014 starts at $55\/agent\/month<\/li>\n\n\n\n<li>CRM features are limited compared to dedicated CRM tools<\/li>\n\n\n\n<li>No built-in project management for post-sale workflows<\/li>\n\n\n\n<li>Advanced features locked behind higher-tier plans<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3, .site .entry-content 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#ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131598_e15ab1-31 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try zendesk now<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h3 id='what-is-insightly'  id=\"boomdevs_8\" class=\"wp-block-heading\">What is Insightly?<\/h3>\n\n\n\n<p>Insightly is a modern CRM that combines contact management, sales pipelines, and project management in one platform.<\/p>\n\n\n\n<p>It&#8217;s designed for small and mid-sized businesses that need to track both deals and deliverables. PC Magazine and Entrepreneur Magazine both recommend it.<\/p>\n\n\n\n<p>In 2025, Insightly added Gantt chart visualizations. This makes it one of the few CRMs with built-in project timeline tools.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Insightly CRM Review: Better Than I Expected?\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/sNx4KOToLNA?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group cta-box-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns cta-box-inner is-layout-flex wp-container-core-columns-is-layout-3058809c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column cta-box-left is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cta-box-logo is-layout-flow wp-block-group-is-layout-flow\"><style>.kb-image28339_7ebcf8-f5.kb-image-is-ratio-size, .kb-image28339_7ebcf8-f5 .kb-image-is-ratio-size{max-width:350px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image28339_7ebcf8-f5.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image28339_7ebcf8-f5 .kb-image-is-ratio-size{align-self:unset;}.kb-image28339_7ebcf8-f5 figure{max-width:350px;}.kb-image28339_7ebcf8-f5 .image-is-svg, .kb-image28339_7ebcf8-f5 .image-is-svg img{width:100%;}.kb-image28339_7ebcf8-f5 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image28339_7ebcf8-f5\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/CTA-44.png\" alt=\"Insightly\" class=\"kb-img wp-image-10450\" title=\"\" srcset=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/CTA-44.png 800w, https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/CTA-44-480x480.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column cta-box-right is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"cta-box-title\">Insightly<\/p>\n\n\n\n<p class=\"cta-box-rating\">\u2b50 3.1\/5 | \ud83d\udcb0 From $29\/user\/month<\/p>\n\n\n\n<p class=\"cta-box-description\">Insightly is the CRM for teams who need to close deals and deliver projects. Its AI Copilot summarizes emails and retrieves data <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/instantly-ai\" title=\"instantly\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80484\" target=\"_blank\" rel=\"noopener\">instantly<\/a>. With 2,000+ AppConnect integrations, it fits into almost any tech stack.<\/p>\n\n\n\n<div class=\"wp-block-group cta-box-buttons is-layout-flow wp-block-group-is-layout-flow\">\n<p><a class=\"cta-btn cta-btn-primary\" href=\"https:\/\/fahimai.com\/get\/insightly\" target=\"_blank\" rel=\"noopener\">TRY INSIGHTLY FREE \u2192<\/a><\/p>\n\n\n\n<p><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/insightly\">READ FULL REVIEW \u2192<\/a><\/p>\n\n\n\n<p><a class=\"cta-btn cta-btn-secondary\" href=\"https:\/\/www.fahimai.com\/how-to-use-insightly\">INSIGHTLY TUTORIAL \u2192<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h4 id='insightly-pricing'  id=\"boomdevs_9\" class=\"wp-block-heading\">Insightly Pricing<\/h4>\n\n\n\n<p>Here&#8217;s what Insightly costs in 2026. Plans are billed per user per month.<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Plan<\/th><th>Price<\/th><th>Best For<\/th><\/tr><\/thead><tbody><tr><td>Plus<\/td><td>$29\/user\/month<\/td><td>Small teams needing basic CRM features<\/td><\/tr><tr><td>Professional<\/td><td>$49\/user\/month<\/td><td>Growing teams needing dashboards and integrations<\/td><\/tr><tr><td>Enterprise<\/td><td>$99\/user\/month<\/td><td>Large teams needing full feature access<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n<style>.kb-image078740_d35bb2 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image078740_d35bb2 size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Insightly-Pricing.png\" alt=\"Insightly Top Benefits\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<p><strong>Free trial:<\/strong> Yes \u2014 Insightly offers a free plan with limited features. No credit card required to start.<\/p>\n\n\n\n<p><strong>Money-back guarantee:<\/strong> Insightly does not advertise a standard money-back policy. Review their terms before upgrading to annual billing.<\/p>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p>\ud83d\udccc <strong>Note:<\/strong> Insightly&#8217;s Plus and Professional tiers are competitively priced compared to similar CRMs. However, the Enterprise tier at $99\/user\/month is nearly double what Zoho CRM charges for similar access.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\u26a0\ufe0f <strong>Warning:<\/strong> The Plus tier limits access to most features. If you need dashboards, third-party integrations, or advanced reporting, you&#8217;ll need to step up to the Professional plan at minimum.<\/p>\n<\/div>\n\n\n\n\n\n<h4 id='key-benefits-of-insightly'  id=\"boomdevs_10\" class=\"wp-block-heading\">Key Benefits of Insightly<\/h4>\n\n\n\n<p>Here&#8217;s why Insightly stands out from the competition:<\/p>\n\n\n\n<div class=\"wp-block-group blue-box is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li><strong>CRM + Project Management in One:<\/strong> Insightly lets you convert won deals into projects instantly. No other CRM at this price point does this as well.<\/li>\n\n\n\n<li><strong>AI Copilot:<\/strong> Insightly&#8217;s built-in <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/ai-assistant-tools\" title=\"AI assistant\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80477\">AI assistant<\/a> summarizes emails and retrieves key data on demand. This saves reps time on manual note-taking during calls.<\/li>\n\n\n\n<li><strong>AppConnect Integration Engine:<\/strong> Insightly&#8217;s low-code tool connects to 2,000+ pre-built app connectors. This is one of the largest integration libraries in its class.<\/li>\n\n\n\n<li><strong>Gantt Charts &amp; Kanban Views:<\/strong> Added in 2025, Gantt charts let you visualize project timelines and dependencies. You can switch between Gantt and Kanban based on your team&#8217;s workflow.<\/li>\n\n\n\n<li><strong>Enterprise Compliance:<\/strong> Insightly is certified for SOC 2 Type II, GDPR, and HIPAA. This makes it a solid choice for healthcare, legal, and finance teams.<\/li>\n\n\n\n<li><strong>Mobile Access:<\/strong> Add contacts, create tasks, and manage pipelines from your phone. The mobile app works on both iOS and <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/ai-assistants-for-android\" title=\"Android\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80487\">Android<\/a> for on-the-go teams.<\/li>\n<\/ul>\n<\/div>\n\n\n<style>.kb-imagea630cf_a0c3bf .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-imagea630cf_a0c3bf size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Insightly-Introduction.png\" alt=\"Insightly Homepage\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n\n\n<h4 id='insightly-pros-cons'  id=\"boomdevs_11\" class=\"wp-block-heading\">Insightly Pros &amp; Cons<\/h4>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<h5 id='\u2705-pros-1'  id=\"boomdevs_12\" class=\"wp-block-heading\">\u2705 Pros<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unique CRM and project management combo in one platform<\/li>\n\n\n\n<li>AI Copilot for email summaries and data retrieval<\/li>\n\n\n\n<li>2,000+ AppConnect integrations with low-code setup<\/li>\n\n\n\n<li>SOC 2 Type II, GDPR, and HIPAA compliant<\/li>\n\n\n\n<li>Lower entry price than Zendesk at $29\/user\/month<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group con-item is-layout-flow wp-block-group-is-layout-flow\">\n<h5 id='\u274c-cons-1'  id=\"boomdevs_13\" class=\"wp-block-heading\">\u274c Cons<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No dedicated ticketing or omnichannel support tools<\/li>\n\n\n\n<li>Enterprise tier is expensive compared to competitors like Zoho CRM<\/li>\n\n\n\n<li>Plus tier has limited access to dashboards and integrations<\/li>\n\n\n\n<li>Steeper learning curve than some simpler CRM alternatives<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n\n<h2 id='feature-comparison'  id=\"boomdevs_14\" class=\"wp-block-heading\">Feature Comparison<\/h2>\n\n\n\n<p>Ready to see how Zendesk and Insightly stack up head-to-head?<\/p>\n\n\n\n<p>We&#8217;ll compare eight key features to help you find the right fit for your team.<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Feature<\/th><th>Zendesk<\/th><th>Insightly<\/th><\/tr><\/thead><tbody><tr><td>Starting Price<\/td><td>$55\/agent\/month<\/td><td>$29\/user\/month<\/td><\/tr><tr><td>Free Plan<\/td><td>\u274c<\/td><td>\u2705<\/td><\/tr><tr><td>Ticketing System<\/td><td>\u2705<\/td><td>\u274c<\/td><\/tr><tr><td>Omnichannel Support<\/td><td>\u2705<\/td><td>\u274c<\/td><\/tr><tr><td>CRM Features<\/td><td>\u2705 (basic)<\/td><td>\u2705 (advanced)<\/td><\/tr><tr><td>Project Management<\/td><td>\u274c<\/td><td>\u2705<\/td><\/tr><tr><td>AI Automation<\/td><td>\u2705<\/td><td>\u2705<\/td><\/tr><tr><td>Knowledge Base<\/td><td>\u2705<\/td><td>\u274c<\/td><\/tr><tr><td>Compliance (HIPAA\/SOC2)<\/td><td>\u2705<\/td><td>\u2705<\/td><\/tr><tr><td>Best For<\/td><td>Support teams<\/td><td>Sales &amp; project teams<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 id='1-customer-support-ticketing'  id=\"boomdevs_15\" class=\"wp-block-heading\">1. Customer Support &amp; Ticketing<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Zendesk:<\/strong> Zendesk was built from the ground up for customer support. Every ticket from email, chat, phone, or <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-ai-video-avatar-generators-for-social-media\" title=\"social media\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80482\" target=\"_blank\" rel=\"noopener\">social media<\/a> lands in one unified agent workspace. Agents see full customer history at a glance. Automated routing sends tickets to the right team based on rules you set.<\/p>\n<\/div>\n\n\n<style>.kb-image199027_99a8e2-e3 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image199027_99a8e2-e3 size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"359\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2024\/09\/Massage-in-Zendesk.png\" alt=\"Massage in Zendesk\" class=\"kb-img wp-image-12413\" title=\"\" srcset=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2024\/09\/Massage-in-Zendesk.png 800w, https:\/\/www.fahimai.com\/wp-content\/uploads\/2024\/09\/Massage-in-Zendesk-480x215.png 480w\" sizes=\"auto, (min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Insightly:<\/strong> Insightly offers Insightly Service as an add-on product for customer support. It handles basic case management but lacks the depth of Zendesk&#8217;s native ticketing. For teams whose primary need is sales and project delivery, this is usually enough. For dedicated support operations, it falls short.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\u26a0\ufe0f <strong>Warning:<\/strong> If your team handles a high volume of support tickets daily, Insightly&#8217;s service module is a separate product with separate pricing. Factor this into your total cost.<\/p>\n<\/div>\n\n\n\n<h3 id='2-crm-contact-management'  id=\"boomdevs_16\" class=\"wp-block-heading\">2. CRM &amp; Contact Management<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Zendesk:<\/strong> Zendesk includes Zendesk Sell, a dedicated sales CRM add-on. It syncs customer data between support and sales so agents see order history and past interactions. The CRM is solid but secondary to Zendesk&#8217;s core support mission. Power CRM users may find it limited.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Insightly:<\/strong> CRM is Insightly&#8217;s core product. It keeps all current and prospective customer data in one place. You get a 360-degree customer view, customizable pipelines, and Kanban boards. Sales teams can track opportunities from lead to close without leaving the platform.<\/p>\n<\/div>\n\n\n<style>.kb-imagead17bd_8b0ef6 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-imagead17bd_8b0ef6 size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/Insightly-CRM.png\" alt=\"Insightly CRM\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<div class=\"wp-block-group pro-item is-layout-flow wp-block-group-is-layout-flow\">\n<p>\u2705 <strong>Test Result:<\/strong> Insightly&#8217;s CRM is deeper and more customizable out of the box. If CRM is your primary need, Insightly wins this category clearly.<\/p>\n<\/div>\n\n\n\n<h3 id='3-ai-automation'  id=\"boomdevs_17\" class=\"wp-block-heading\">3. AI &amp; Automation<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Zendesk:<\/strong> Zendesk&#8217;s AI is built into the support workflow. It can resolve over 80% of routine inquiries automatically with no agent needed. It suggests responses, recommends actions, and escalates complex tickets to humans. Triggers, automations, and macros give you full control over custom workflows.<\/p>\n<\/div>\n\n\n<style>.kb-image7d5343_10ea29 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image7d5343_10ea29 size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/Artificial-Intelligence-in-Zendesk.png\" alt=\"Zendesk AI &amp; Automation\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Insightly:<\/strong> Insightly&#8217;s AI Copilot is a helpful <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/ai-chatbots\" title=\"assistant\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80497\">assistant<\/a> for sales reps. It summarizes long email threads and retrieves key data on demand. Workflow automation can trigger actions based on deal stage changes or task completions. The automation is solid for sales, but it doesn&#8217;t match Zendesk&#8217;s depth for support.<\/p>\n<\/div>\n\n\n<style>.kb-image001bc2_cbf4d9 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image001bc2_cbf4d9 size-large\"><img decoding=\"async\" src=\"https:\/\/www.fahimai.com\/wp-content\/uploads\/2025\/07\/Insightly-AI-Automations-980x416.png\" alt=\"Insightly AI Automations\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<h3 id='4-project-management'  id=\"boomdevs_18\" class=\"wp-block-heading\">4. Project Management<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Zendesk:<\/strong> Zendesk does not include project management tools. Its focus is customer support operations. If you need to manage post-sale delivery or team projects, you&#8217;d need a separate tool like Asana or <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/clickup\" title=\"ClickUp\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80480\" target=\"_blank\" rel=\"noopener\">ClickUp<\/a> alongside Zendesk.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Insightly:<\/strong> Project management is a core Insightly feature. You can convert a won deal into a project with one click. Then assign tasks, set milestones, and track progress with Gantt charts or Kanban views. This is a major differentiator for teams who deliver services or products after the sale.<\/p>\n<\/div>\n\n\n<style>.kb-image5eff2f_4ea812 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image5eff2f_4ea812 size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/Insightly-Projects.png\" alt=\"Insightly Project Management\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\u26a0\ufe0f <strong>Warning:<\/strong> Insightly&#8217;s project management is great for service-based businesses. If your team is product-based with no post-sale delivery, this feature adds complexity you may not need.<\/p>\n<\/div>\n\n\n\n<h3 id='5-reporting-analytics'  id=\"boomdevs_19\" class=\"wp-block-heading\">5. Reporting &amp; Analytics<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Zendesk:<\/strong> Zendesk&#8217;s reporting tools are built for support team managers. You get real-time dashboards for ticket volume, agent performance, and customer satisfaction scores. The Professional plan includes custom report <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/best-ai-website-builder\" title=\"builders\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80483\" target=\"_blank\" rel=\"noopener\">builders<\/a>. Forbes and Gartner both highlight Zendesk&#8217;s analytics as best-in-class for support operations.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Insightly:<\/strong> Insightly offers reports and dashboards for sales pipeline visibility. You can see deals by stage, revenue forecasts, and team activity. The Professional tier includes limited dashboards. The Enterprise tier unlocks full dashboard customization. It&#8217;s solid for sales visibility but not as deep for support metrics.<\/p>\n<\/div>\n\n\n<style>.kb-imagee920ab_aae511 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-imagee920ab_aae511 size-large\"><img decoding=\"async\" src=\"https:\/\/fahimai.com\/wp-content\/uploads\/2024\/09\/Insightly-Reporting.png\" alt=\"Insightly Reporting\" class=\"kb-img\" title=\"\"><\/figure>\n\n\n\n<h3 id='6-integrations'  id=\"boomdevs_20\" class=\"wp-block-heading\">6. Integrations<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Zendesk:<\/strong> Zendesk&#8217;s marketplace has over 1,300 pre-built apps and integrations. The Slack integration lets agents create and update tickets from within Slack. You can connect Zendesk to Salesforce, Shopify, HubSpot, and hundreds of other tools. Regular audits ensure all integrations stay secure and up-to-date.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Insightly:<\/strong> Insightly&#8217;s AppConnect engine provides 2,000+ pre-built connectors. It&#8217;s a low-code tool so non-technical users can set up integrations themselves. Google Workspace integration is a highlight \u2014 Insightly works smoothly inside Gmail and Google Calendar. This makes it a top pick for Google-first teams.<\/p>\n<\/div>\n\n\n\n<h3 id='7-ease-of-use'  id=\"boomdevs_21\" class=\"wp-block-heading\">7. Ease of Use<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Zendesk:<\/strong> Zendesk is designed for agents to jump right in from day one. The interface is intuitive and the learning curve is low for support tasks. Managers may need more time to configure advanced workflows and custom reports. Most users report a smooth implementation experience.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Insightly:<\/strong> Insightly&#8217;s interface is easy to pick up and data entry is not overly complex. However, it&#8217;s not as feature-simple as some lighter CRMs. New users may face a learning curve when setting up project pipelines and workflow automations. The mobile app helps teams stay productive on the go.<\/p>\n<\/div>\n\n\n\n<h3 id='8-security-compliance'  id=\"boomdevs_22\" class=\"wp-block-heading\">8. Security &amp; Compliance<\/h3>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Zendesk:<\/strong> Zendesk is trusted by many Fortune 100 and Fortune 500 companies. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit. It supports two-factor authentication and IP address restriction. Zendesk regularly audits its systems, applications, and networks for any vulnerabilities.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Insightly:<\/strong> Insightly is certified for SOC 2 Type II, GDPR, and HIPAA. This makes it suitable for industries with strict data handling requirements like healthcare and finance. Data is stored in the cloud with enterprise-grade access controls. Both products meet high security standards \u2014 this is essentially a tie.<\/p>\n<\/div>\n\n\n\n<h3 id='9-pricing-cost'  id=\"boomdevs_23\" class=\"wp-block-heading\">9. Pricing &amp; Cost<\/h3>\n\n\n\n<p>Let&#8217;s compare pricing plans side by side.<\/p>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Plan<\/th><th>Zendesk<\/th><th>Insightly<\/th><\/tr><\/thead><tbody><tr><td>Free \/ Entry<\/td><td>\u274c (14-day trial only)<\/td><td>\u2705 Free plan available<\/td><\/tr><tr><td>Starter \/ Plus<\/td><td>$55\/agent\/month<\/td><td>$29\/user\/month<\/td><\/tr><tr><td>Mid-Tier<\/td><td>$89\/agent\/month<\/td><td>$49\/user\/month<\/td><\/tr><tr><td>Advanced \/ Pro<\/td><td>$115\/agent\/month<\/td><td>$99\/user\/month<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-group software-compare-card software-a is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Zendesk:<\/strong> Zendesk is the pricier option. The entry Suite Team plan starts at $55\/agent\/month. For a team of five agents, that&#8217;s $275\/month. The value is clear if you&#8217;re running a high-volume support operation. For small teams with light support needs, the price is hard to justify.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group software-compare-card software-b is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Insightly:<\/strong> Insightly is more affordable at entry level. The Plus plan starts at $29\/user\/month, making it accessible for <a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/bookkeeping-software-for-small-businesses\" title=\"small businesses\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80498\" target=\"_blank\" rel=\"noopener\">small businesses<\/a>. However, important features like dashboards and integrations require the Professional plan at $49\/user\/month. The Enterprise tier at $99\/user\/month is steep compared to similar tools.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group tip-box is-layout-flow wp-block-group-is-layout-flow\">\n<p>\ud83d\udca1 <strong>Pro Tip:<\/strong> If you&#8217;re on a tight budget and your team needs CRM more than support ticketing, Insightly gives you more features per dollar at the Plus and Professional tiers.<\/p>\n<\/div>\n\n\n\n<h2 id='different-scenarios'  id=\"boomdevs_24\" class=\"wp-block-heading\">Different Scenarios<\/h2>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>If You Need&#8230;<\/th><th>Choose<\/th><th>Why<\/th><\/tr><\/thead><tbody><tr><td>High-volume customer support<\/td><td>Zendesk<\/td><td>Built-for-purpose ticketing + AI<\/td><\/tr><tr><td>CRM with project tracking<\/td><td>Insightly<\/td><td>Deals link directly to projects<\/td><\/tr><tr><td>Lower entry price<\/td><td>Insightly<\/td><td>$29 vs $55 per user\/month<\/td><\/tr><tr><td>Omnichannel support routing<\/td><td>Zendesk<\/td><td>Email, chat, phone, social in one place<\/td><\/tr><tr><td>Google Workspace integration<\/td><td>Insightly<\/td><td>Native Google Calendar and Gmail sync<\/td><\/tr><tr><td>Enterprise-scale support ops<\/td><td>Zendesk<\/td><td>Trusted by Fortune 500 companies<\/td><\/tr><tr><td>HIPAA-compliant CRM<\/td><td>Insightly<\/td><td>SOC 2, GDPR, and HIPAA certified<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-group scenario-box is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83d\udcb0 Your Budget<\/strong><\/p>\n\n\n\n<p>Insightly costs less to start \u2014 $29\/user\/month vs Zendesk&#8217;s $55\/agent\/month. If budget is tight, Insightly gives you a full CRM at nearly half the entry price. However, Zendesk&#8217;s startup program gives qualifying businesses six free months, which can offset the cost <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/early-app\" title=\"early\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80478\">early<\/a> on.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group scenario-box is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83d\udd0c Your Tech Stack<\/strong><\/p>\n\n\n\n<p>If your team runs on Google Workspace, Insightly is the natural fit. It integrates natively with Gmail and Google Calendar. If you <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/how-to-use-slack\" title=\"use Slack\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80488\">use Slack<\/a>, Salesforce, or Shopify, Zendesk&#8217;s marketplace has dedicated apps for all of them.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group scenario-box is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83d\udccb Your Business Type<\/strong><\/p>\n\n\n\n<p>Support-heavy businesses like SaaS companies, e-commerce stores, or service desks belong on Zendesk. Service-based businesses like agencies, consultancies, and professional services firms get more value from Insightly&#8217;s CRM-to-project workflow.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group scenario-box is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83c\udf93 Your Experience Level<\/strong><\/p>\n\n\n\n<p>Zendesk is designed for agents to use from day one with minimal training. Insightly has a slightly steeper learning curve, especially for workflow automation and project pipelines. Both platforms offer documentation, tutorials, and customer support to help new users get up to speed.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group scenario-box is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83c\udd93 Free Trials and Demos<\/strong><\/p>\n\n\n\n<p>Zendesk offers a 14-day free trial with full Suite Professional access and no credit card needed. Insightly has a free plan with limited features you can use indefinitely. Try both before committing to a paid plan.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group scenario-box is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>\ud83d\udedf Support Options<\/strong><\/p>\n\n\n\n<p>Zendesk has a large community, extensive help documentation, and responsive customer support. Insightly also provides email support and a knowledge base. Zendesk&#8217;s support resources are more mature given its longer market presence and larger customer base.<\/p>\n<\/div>\n\n\n\n<h2 id='switching-guide'  id=\"boomdevs_25\" class=\"wp-block-heading\">Switching Guide<\/h2>\n\n\n\n<p>Already using one of these tools? Here&#8217;s what to expect if you decide to switch.<\/p>\n\n\n\n<div class=\"wp-block-group migration-card from-a is-layout-flow wp-block-group-is-layout-flow\">\n<h5 id='\ud83d\udd04-switching-from-zendesk-to-insightly'  id=\"boomdevs_26\" class=\"wp-block-heading\">\ud83d\udd04 Switching from Zendesk to Insightly?<\/h5>\n\n\n\n<p><strong>\u2705 What you&#8217;ll gain:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A true CRM with customizable sales pipelines and opportunity tracking<\/li>\n\n\n\n<li>Built-in project management with Gantt charts and task assignment<\/li>\n\n\n\n<li>Lower monthly cost \u2014 starting at $29\/user vs $55\/agent<\/li>\n<\/ul>\n\n\n\n<p><strong>\u274c What you&#8217;ll lose:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Best-in-class ticketing system with omnichannel routing<\/li>\n\n\n\n<li>AI that auto-resolves over 80% of routine support tickets<\/li>\n\n\n\n<li>Self-service knowledge base and community forum tools<\/li>\n<\/ul>\n\n\n\n<p><strong>\ud83d\udccb How to switch:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Export your contacts, ticket history, and organization data from Zendesk<\/li>\n\n\n\n<li>Create your Insightly account and import contacts via CSV or AppConnect<\/li>\n\n\n\n<li>Set up your sales pipelines, project templates, and workflow automations in Insightly<\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-group migration-card from-b is-layout-flow wp-block-group-is-layout-flow\">\n<h5 id='\ud83d\udd04-switching-from-insightly-to-zendesk'  id=\"boomdevs_27\" class=\"wp-block-heading\">\ud83d\udd04 Switching from Insightly to Zendesk?<\/h5>\n\n\n\n<p><strong>\u2705 What you&#8217;ll gain:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A purpose-built support platform with omnichannel ticket routing<\/li>\n\n\n\n<li>AI automation that handles 80%+ of routine inquiries without agents<\/li>\n\n\n\n<li>Self-service knowledge base to reduce incoming ticket volume<\/li>\n<\/ul>\n\n\n\n<p><strong>\u274c What you&#8217;ll lose:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Native project management with Gantt charts and task milestones<\/li>\n\n\n\n<li>Deal-to-project conversion without third-party tools<\/li>\n\n\n\n<li>Lower user price \u2014 Zendesk starts nearly double Insightly&#8217;s entry cost<\/li>\n<\/ul>\n\n\n\n<p><strong>\ud83d\udccb How to switch:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Export your contacts, deals, and project data from Insightly as CSV files<\/li>\n\n\n\n<li>Sign up for Zendesk&#8217;s 14-day free trial to test your workflows<\/li>\n\n\n\n<li>Import customer data into Zendesk and configure your ticket routing rules<\/li>\n<\/ol>\n<\/div>\n\n\n\n<h2 id='final-verdict'  id=\"boomdevs_28\" class=\"wp-block-heading\">Final Verdict<\/h2>\n\n\n\n<figure class=\"wp-block-table fahimai-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Category<\/th><th>Winner<\/th><\/tr><\/thead><tbody><tr><td>\ud83d\udcb0 Pricing<\/td><td>Insightly<\/td><\/tr><tr><td>\ud83c\udfab Ticketing &amp; Support<\/td><td>Zendesk<\/td><\/tr><tr><td>\ud83e\udd1d CRM Features<\/td><td>Insightly<\/td><\/tr><tr><td>\ud83e\udd16 AI &amp; Automation<\/td><td>Zendesk<\/td><\/tr><tr><td>\ud83d\udccb Project Management<\/td><td>Insightly<\/td><\/tr><tr><td>\ud83d\udcca Reporting &amp; Analytics<\/td><td>Zendesk<\/td><\/tr><tr><td>\ud83d\udd0c Integrations<\/td><td>Tie<\/td><\/tr><tr><td>\ud83d\udc76 Ease of Use<\/td><td>Zendesk<\/td><\/tr><tr><td><strong>\ud83c\udfc6 Overall Winner<\/strong><\/td><td><strong>Zendesk<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-group winner-box is-layout-flow wp-block-group-is-layout-flow\">\n<h4 id='\ud83c\udfc6-winner-zendesk'  id=\"boomdevs_29\" class=\"wp-block-heading\">\ud83c\udfc6 WINNER: Zendesk<\/h4>\n\n\n\n<p>Zendesk wins 4 out of 8 categories, with 1 tie.<\/p>\n\n\n\n<p><strong>Best for:<\/strong> Customer support teams, high-volume ticket operations, enterprise businesses needing omnichannel support<\/p>\n<\/div>\n\n\n\n<p>Zendesk and Insightly are built for different teams and different problems.<\/p>\n\n\n\n<p>Zendesk is the best customer support platform on the market. Its ticketing, AI, and omnichannel tools are unmatched for support operations.<\/p>\n\n\n\n<p>Insightly is the better choice if your team sells services and delivers projects. Its CRM-to-project workflow is unique at its price point.<\/p>\n\n\n\n<p>Insightly wins on price, CRM depth, and project management. For sales-led teams on a budget, it&#8217;s hard to beat.<\/p>\n\n\n\n<p>However, if your primary challenge is managing customer support at scale, Zendesk is the clear winner. Its AI alone can save your team dozens of hours each week.<\/p>\n\n\n\n<p>Now pick your tool and start building better customer relationships!<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns131598_d1d6c3-a3 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns131598_d1d6c3-a3\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;box-shadow:0px 2px 4px 0px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{color:#ffffff;background:#ff7700;border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;box-shadow:0px 2px 10px 0px rgba(0, 0, 0, 0.4);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131598_e15ab1-31 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try zendesk now<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='more-of-zendesk-compared'  id=\"boomdevs_30\" class=\"wp-block-heading\">More of Zendesk Compared<\/h2>\n\n\n\n<p>Here&#8217;s how Zendesk stacks up against other competitors:<\/p>\n\n\n\n<div class=\"wp-block-group competitor-card is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Zendesk vs Freshdesk<\/strong><\/p>\n\n\n\n<p><em>Zendesk wins on:<\/em> AI automation depth, enterprise scalability, omnichannel routing<\/p>\n\n\n\n<p><em>Freshdesk wins on:<\/em> Lower entry price, simpler setup for small teams<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group competitor-card is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Zendesk vs Intercom<\/strong><\/p>\n\n\n\n<p><em>Zendesk wins on:<\/em> Ticketing system depth, reporting analytics, broader marketplace<\/p>\n\n\n\n<p><em>Intercom wins on:<\/em> Conversational support experience, in-app messaging for SaaS products<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group competitor-card is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Zendesk vs Help Scout<\/strong><\/p>\n\n\n\n<p><em>Zendesk wins on:<\/em> AI features, scalability, integration library size<\/p>\n\n\n\n<p><em>Help Scout wins on:<\/em> Simpler interface, more affordable for very small teams<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group competitor-card is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/zendesk-vs-zoho-crm\" title=\"Zendesk vs Zoho\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80486\" target=\"_blank\" rel=\"noopener\">Zendesk vs Zoho<\/a> Desk<\/strong><\/p>\n\n\n\n<p><em>Zendesk wins on:<\/em> AI automation, enterprise trust, omnichannel depth<\/p>\n\n\n\n<p><em>Zoho Desk wins on:<\/em> Price, built-in Zoho ecosystem for CRM and marketing<\/p>\n<\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns131598_d1d6c3-a3, .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-advancedbtn.kb-btns131598_d1d6c3-a3{padding-top:var(--global-kb-spacing-xs, 1rem);gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns131598_d1d6c3-a3 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns131598_d1d6c3-a3\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{color:var(--global-palette9, #ffffff);background:#ff7700;font-weight:bold;text-transform:uppercase;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, 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#ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn131598_e15ab1-31.kb-button:focus{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom-color:var(--global-palette1, #3182CE);border-bottom-style:solid;border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn131598_e15ab1-31 kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-true  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/fahimai.com\/get\/zendesk\" target=\"_blank\" rel=\"noopener\"><span class=\"kt-btn-inner-text\">Try zendesk now<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_arrow-right kt-btn-icon-side-right\"><svg viewBox=\"0 0 448 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"\/><\/svg><\/span><\/a><\/div>\n\n\n\n<h2 id='more-of-insightly-compared'  id=\"boomdevs_31\" class=\"wp-block-heading\">More of Insightly Compared<\/h2>\n\n\n\n<p>Here&#8217;s how Insightly stacks up against other competitors:<\/p>\n\n\n\n<div class=\"wp-block-group competitor-card software-b-card is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/hubspot-vs-insightly\" title=\"Insightly vs HubSpot\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80493\" target=\"_blank\" rel=\"noopener\">Insightly vs HubSpot<\/a><\/strong><\/p>\n\n\n\n<p><em>Insightly wins on:<\/em> Project management integration, lower paid plan pricing<\/p>\n\n\n\n<p><em>HubSpot wins on:<\/em> Free CRM tier, marketing automation, larger ecosystem<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group competitor-card software-b-card is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/insightly-vs-zoho-crm\" title=\"Insightly vs Zoho\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80479\" target=\"_blank\" rel=\"noopener\">Insightly vs Zoho<\/a> CRM<\/strong><\/p>\n\n\n\n<p><em>Insightly wins on:<\/em> Project management built-in, cleaner interface, easier adoption<\/p>\n\n\n\n<p><em>Zoho CRM wins on:<\/em> Price at Enterprise tier, feature depth, larger Zoho product suite<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group competitor-card software-b-card is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>Insightly vs <a class=\"wpil_keyword_link\" href=\"https:\/\/www.fahimai.com\/pipedrive\" title=\"Pipedrive\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80489\">Pipedrive<\/a><\/strong><\/p>\n\n\n\n<p><em>Insightly wins on:<\/em> Post-sale project management, compliance certifications<\/p>\n\n\n\n<p><em>Pipedrive wins on:<\/em> Sales pipeline simplicity, ease of use for pure sales teams<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group competitor-card software-b-card is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong><a class=\"wpil_keyword_link\" href=\"https:\/\/fahimai.com\/salesforce-vs-insightly\" title=\"Insightly vs Salesforce\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"80496\" target=\"_blank\" rel=\"noopener\">Insightly vs Salesforce<\/a><\/strong><\/p>\n\n\n\n<p><em>Insightly wins on:<\/em> Simpler setup, lower cost, built-in project management<\/p>\n\n\n\n<p><em>Salesforce wins on:<\/em> Enterprise customization, AI depth, global ecosystem size<\/p>\n<\/div>\n\n\n\n\n\n<h2 id='frequently-asked-questions'  id=\"boomdevs_32\" class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<p><strong>Is Zendesk a CRM tool?<\/strong><\/p>\n\n\n\n<p>Zendesk is primarily a customer support platform, not a traditional CRM. It does include Zendesk Sell as a CRM add-on, but its core strength is ticketing and support operations. If you need a full CRM, a dedicated tool like Insightly or HubSpot will serve you better.<\/p>\n\n\n\n<p><strong>Is Insightly a CRM?<\/strong><\/p>\n\n\n\n<p>Yes \u2014 Insightly CRM is its flagship product. It manages contacts, leads, sales opportunities, and projects all in one platform. It&#8217;s designed for small to mid-sized businesses that want to track deals and deliver projects without switching tools.<\/p>\n\n\n\n<p><strong>Is Zendesk free to use?<\/strong><\/p>\n\n\n\n<p>Zendesk does not have a permanent free plan. It offers a 14-day free trial with full Suite Professional access and no credit card required. Qualifying startups can also access Zendesk for free for six months through its startup program.<\/p>\n\n\n\n<p><strong>Is Insightly free?<\/strong><\/p>\n\n\n\n<p>Insightly has a free plan with limited features. It&#8217;s useful for very small teams testing the platform. Paid plans start at $29\/user\/month on the Plus tier, which unlocks more CRM and project management capabilities.<\/p>\n\n\n\n<p><strong>Which is the best customer support software between Zendesk and Insightly?<\/strong><\/p>\n\n\n\n<p>Zendesk wins for customer support hands down. It was built specifically for support operations and includes a best-in-class ticketing system, AI automation, and omnichannel routing. Insightly&#8217;s support tools are basic in comparison and designed for service-based businesses rather than high-volume support teams.<\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"WebPage\",\n      \"name\": \"Zendesk vs Insightly: I Tested Both \u2014 Here's the Truth\",\n      \"description\": \"Zendesk vs Insightly: I tested both for 3 weeks. Zendesk won 5 of 8 categories. 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Both Zendesk vs Insightly solve real business problems. But they do it in very different ways. Zendesk is built for support teams. Insightly is built for sales and project teams. I spent three weeks [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":80948,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[347,375],"tags":[932,1180],"class_list":["post-80943","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insightly","category-zendesk","tag-autolink","tag-vs"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.fahimai.com\/de\/wp-json\/wp\/v2\/posts\/80943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fahimai.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fahimai.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/de\/wp-json\/wp\/v2\/comments?post=80943"}],"version-history":[{"count":0,"href":"https:\/\/www.fahimai.com\/de\/wp-json\/wp\/v2\/posts\/80943\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fahimai.com\/de\/wp-json\/wp\/v2\/media\/80948"}],"wp:attachment":[{"href":"https:\/\/www.fahimai.com\/de\/wp-json\/wp\/v2\/media?parent=80943"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fahimai.com\/de\/wp-json\/wp\/v2\/categories?post=80943"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fahimai.com\/de\/wp-json\/wp\/v2\/tags?post=80943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}